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Customer ServiceTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
Problem Possible Causes What To Do
Cube dispenser (on some
Icemaker turned off or • Turn on icemaker or water supply.
models) does not work
water supply turned off.
Ice cubes are frozen to • Remove cubes and move the feeler arm to the
icemaker feeler arm.
ON
(down) position.
Irregular ice clumps in • Break up with fingertip pressure and discard
storage container. remaining clumps.
•Freezer may be too warm. Adjust the freezer control
to a colder setting, one position at a time, until
clumps do not form.
Dispensed water
Water dispenser has not been • Dispense 2 quarts (2 L) of water so that all water in system
(on some models)
used for a long time. is replenished.
has poor taste/odor
Poor-tasting incoming water. •Install a water filter.
Dispensed water
Normal when refrigerator • Wait 24 hours for the refrigerator to completely
is warm
is first installed. cool down.
Water dispenser has not been •Dispense more water. It is normal for the first half-glass
used for a period of time. of water to be warm because this water has been resting
in the tube between the chilling reservoir and the
dispenser.
Water dispenser does
Water supply line turned • See
Installing the water line.
not work
off or not connected.
Air may be trapped in the •Press the dispenser pad for at least two minutes.
water system.
Water is not dispensed
Water in reservoir is •Call for service.
but icemaker is working
frozen.
No water or ice cube
Supply line or shutoff •Call a plumber.
production
valve is clogged.
Refrigerator has odor
Foods transmitting • Foods with strong odors should be tightly wrapped.
odor to refrigerator.
• Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning. •See
Care and cleaning.
Moisture forms on
Not unusual during •Wipe surface dry.
outside of refrigerator
periods of high humidity.
Moisture collects inside
Too frequent or too
(in humid weather, air
long door openings.
carries moisture into
refrigerator when doors
are opened)
Interior light does
No power at outlet. • Replace fuse or reset the breaker.
not work
Light bulb burned out. •See
Care and cleaning.
Water on kitchen floor or
Drain in the bottom of • See
Care and cleaning.
on bottom of freezer
the freezer clogged.
Cubes jammed in chute. •Poke ice through with a wooden spoon.
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