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Customer Service Troubleshooting Tips
Operating Instructions
Safety InstructionsInstallation InstructionsCustomer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
Customer Service Troubleshooting Tips Installation Instructions Safety Instructions
Operating Instructions
Before you call for service…
Problem Possible Causes What To Do
Normal when refrigerator • Wait 24 hours for the refrigerator to completely
is first plugged in. cool down.
Often occurs when large • This is normal.
amounts of food are
placed in refrigerator.
Door left open. • Check to see if package is holding door open or closing
mechanism is not engaged.
Hot weather or frequent • This is normal.
door openings.
Temperature controls • See
About the controls.
set at the coldest setting.
Grille and condenser •See
Care and cleaning.
need cleaning.
Fresh food or freezer
Temperature control not set • See
About the controls.
compartment too warm
cold enough.
Warm weather or frequent • Set the temperature control one step colder.
door openings. See
About the controls.
Door left open. •Check to see if package is holding door open or closing
mechanism is not engaged.
Frost or ice crystals
Door left open. • Check to see if package is holding door open or closing
on frozen food
mechanism is not engaged.
(frost within package
Too frequent or too long
is normal)
door openings.
Automatic icemaker
Icemaker feeler arm in • Move the feeler arm to the
ON
(down) position.
does not work
the
STOP
(up) position.
• Cubes may have frozen to the feeler arm. Remove the
(on some models)
cubes and move the feeler arm to the
ON
(down) position.
Water supply turned off or • See
Installing the water line.
not connected.
Freezer compartment • Wait 24 hours for the refrigerator to completely
too warm. cool down.
Piled up cubes in the storage •Level cubes by hand.
bin cause the icemaker
to shut off.
Ice cubes have
Ice storage bin needs cleaning. • Empty and wash bin. Discard old cubes.
odor/taste
Food transmitting odor/taste • Wrap foods well.
to ice cubes.
Interior of refrigerator •See
Care and cleaning.
needs cleaning.
Poor-tasting incoming water. •Install a water filter.
Slow ice cube freezing
Door left open. • Check to see if package is holding door open or closing
mechanism is not engaged.
Temperature control not set •See
About the controls.
cold enough.
Motor operates for
long periods or cycles
on and off frequently.
(Modern refrigerators
with more storage
space and a larger
freezer require more
operating time. They
start and stop often
to maintain even
temperatures.)
30
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