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Vacuum cleaner 1. Unplugged at wall outlet. 1. Plug in firmly, select the
won’t run. desired setting on the touch
control.
2. Tripped circuit breaker 2. Reset circuit breaker or
or blown fuse. replace fuse.
3. Thermal protector tripped. 3. Allow vacuum cleaner to cool
50 minutes (page 13).
4. Defective wall outlet. 4. Check with a good appliance
or lamp. Have outlet properly
serviced.
Poor job of dirt
1. Full or clogged dust bag. 1. Change bag (page 16).
pick-up.
2. Wrong pile height setting. 2. Adjust setting (page 10).
3. Worn agitator. 3. Replace agitator.
4. Clogged nozzle or 4. Check REMOVING CLOGS.
bag holder. (pages 19-20).
5. Clogged hose. 5. Check for clogs (pages 19-20).
6. Hole in hose. 6. Replace hose.
7. Hose not inserted fully. 7. Insert hose fully.
8. Motor protection system 8. Check for clogs (pages 19-20).
activated.
9. Dirty filters. 9. Clean or change motor
safety filter and exhaust
filter (pages 17-18).
10. Clean-out port not closed. 10. Close clean-out port (page 20).
Vacuum cleaner 1. Wrong pile height setting. 1. Adjust setting (page 10).
picks up moveable
rugs or pushes too
hard.
Agitator does not 1. Handle in full upright position. 1. Move handle from upright
turn. position.
2.
Agitator overload protector 2. Reset agitator overload
tripped protector (page 14).
3. Thermal protector tripped. 3. Allow vacuum cleaner to cool
50 minutes (page 13).
4. Switch in FLOOR position. 4. Move switch to CARPET position.
Airflow restricted 1. Attachment use restricts 1. Check attachments for
with attachment use; air flow. fuzz, lint, pet hair or other
sound changes. debris.
2. New carpet fuzz clogged 2. Check REMOVING CLOGS
air path. and clean hose (pages 19-20
).
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Review this table to find do-it-yourself solutions for minor performance problems. Any service
needed, other than maintenance described in this Use & Care Guide, should be performed by
a Sears or other qualified service agent.
TROUBLESHOOTING
WARNING
Disconnect electrical supply before performing maintenance to the vacuum cleaner. Fail-
ure to do so could result in electrical shock or personal injury.
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