Brother DCP-350C

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User Manual Other Documents
DCP-350C photo

User Manual

This is the main product document for model DCP-350C.

The file format is pdf, 124 pages, you can download this manual here .

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USER’S GUIDE
DCP-350C
DCP-560CN
Version A
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If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: DCP-350C and DCP-560CN
(Circle your model number)
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is on-
line at http://www.brother.com/registration/
© 2007 Brother Industries, Ltd.
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i
Brother numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Digital Copier needs. You can
download the latest software documents and utilities, read FAQs and troubleshooting tips, and
learn how to get the most from your Brother product.
http://solutions.brother.com
Note
You can check here for Brother driver updates.
To keep your machine performance up to date, check here for the latest firmware upgrade (for
Windows
®
only).
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ii
For Customer Service
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-800-284-4357.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
In USA: 1-800-284-4329
1-901-379-1215 (fax)
1-800-284-3238 (TTY service for the hearing-impaired)
In Canada: 1-877-BROTHER
(514) 685-4898 (fax)
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Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
In USA: 1-877-552-MALL (6255)
1-800-947-1445 (fax)
http://www.brothermall.com
In Canada: 1-877-BROTHER
http://www.brother.ca
Description Item
Ink Cartridge Standard <black> LC51BK (Prints approx. 500 pages)
Ink Cartridge <yellow> LC51Y (Prints approx. 400 pages)
Ink Cartridge <cyan> (blue) LC51C (Prints approx. 400 pages)
Ink Cartridge <magenta> (red) LC51M (Prints approx. 400 pages)
Premium Glossy Photo Paper (Letter
size / 20 sheets)
BP61GLL
Premium Glossy Photo Paper (4"×6"
size / 20 sheets)
BP61GLP
Matte Inkjet Paper (Letter size / 25
sheets)
BP60ML (USA only)
Inkjet Plain Paper (Letter size / 250
sheets)
BP60PL (USA only)
User's Guide LS2251001 (English for USA and Canada)
LS2251002 (French for Canada)
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Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS
(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S
LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF
ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION
MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
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Brother
®
One Year Limited Warranty and Replacement Service
(USA only)
Who is covered:
This limited warranty (“warranty”) is given
only to the original end-use/retail purchaser
(referred to in this warranty asOriginal
Purchaser”) of the accompanying product,
consumables and accessories (collectively
referred to in this warranty as “this
Product”).
If you purchased a product from someone
other than an authorized Brother reseller in
the United States or if the product was used
(including but not limited to floor models or
refurbished product), prior to your
purchase you are not the Original
Purchaser and the product that you
purchased is not covered by this warranty.
What is covered:
This Product includes a Machine and
Consumable and Accessory Items.
Consumable and Accessory Items include
but are not limited to print heads, toner,
drums, ink cartridges, print cartridges,
cordless handset battery, refill ribbons,
therma PLUS paper and thermal paper.
Except as otherwise provided herein,
Brother warrants that the Machine and the
accompanying Consumable and
Accessory Items will be free from defects in
materials and workmanship, when used
under normal conditions.
This warranty applies only to products
purchased and used in the United States.
For products purchased in, but used
outside, the United States, this warranty
covers only warranty service within the
United States (and does not include
shipping outside the United States).
What is the length of the Warranty Periods:
Machines: one year from the original
purchase date.
Accompanying Consumable and
Accessory Items: 90 days from the original
purchase date or the rated life of
consumable, whichever comes first.
What is NOT covered:
This warranty does not cover:
1 Physical damage to this Product;
2 Damage caused by improper installation,
improper or abnormal use, misuse, neglect
or accident (including but not limited to
transporting this Product without the proper
preparation and/or packaging);
3 Damage caused by another device or
software used with this Product (including
but not limited to damage resulting from
use of non Brother
®
-brand parts and
Consumable and Accessory Items);
4 Consumable and Accessory Items that
expired in accordance with a rated life;
5 Problems arising from other than defects in
materials or workmanship; and,
6 Normal Periodic Maintenance Items, such
as Paper Feeding Kit, Fuser and Laser
Units.
This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attempted warranty
repair without authorization from Brother
and/or alteration/removal of the serial
number).
What to do if you think your Product is
eligible for warranty service:
Report your issue to either our Customer
Service Hotline at 1-877-BROTHER (1-877-
276-8437) or to a Brother Authorized Service
Center within the applicable warranty
period. Supply Brother or the Brother
Authorized Service Center with a copy of your
dated bill of sale showing that this Product was
purchased within the U.S. For the name of
local Brother Authorized Service Center(s),
call 1-877-BROTHER (1-877-276-8437) or
visit www.brother-usa.com.
What Brother will ask you to do:
After contacting Brother or a Brother
Authorized Service Center, you may be
required to deliver (by hand if you prefer) or
send the Product properly packaged, freight
prepaid, to the Authorized Service Center
together with a photocopy of your bill of sale.
You are responsible for the cost of
shipping, packing product, and insurance
(if you desire). You are also responsible for
loss or damage to this Product in shipping.
What Brother will do:
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and
if you first reported the problem
to Brother or an Authorized Service Center
within the applicable warranty period, Brother
or its Authorized Service Center will repair or
replace the Machine and/or accompanying
Consumable and Accessory Items at no
charge to you for parts or labor. The decision
as to whether to repair or replace the Machine
and/or accompanying Consumable and
Accessory Items is made by Brother in its sole
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Brother
®
One Year Limited Warranty and Replacement Service
(USA only)
discretion. Brother reserves the right to supply
a refurbished or remanufactured replacement
Machine and/or accompanying Consumable
and Accessory Items and use refurbished
parts provided such replacement products
conform to the manufacturer's specifications
for new product/parts. The repaired or
replacement Machine and/or accompanying
Consumable and Accessory Items will be
returned to you freight prepaid or made
available for you to pick up at a conveniently
located Authorized Service Center.
If the Machine and/or accompanying
Consumable and Accessory Items are not
covered by this warranty (either stage), you
will be charged for shipping the Machine
and/or accompanying Consumable and
Accessory Items back to you and charged for
any service and/or replacement parts/products
at Brother's then current published rates.
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.
What happens when Brother elects to
replace your Machine:
When a replacement Machine is authorized by
Brother, and you have delivered the Machine
to an Authorized Service Center, the
Authorized Service Center will provide you
with a replacement Machine after receiving
one from Brother. If you are dealing directly
with Brother, Brother will send to you a
replacement Machine with the understanding
that you will, after receipt of the replacement
Machine, supply the required proof of
purchase information, together with the
Machine that Brother agreed to replace. You
are then expected to pack the Machine that
Brother agreed to replace in the package from
the replacement Machine and return it to
Brother using the pre-paid freight bill supplied
by Brother in accordance with the instructions
provided by Brother. Since you will be in
possession of two machines, Brother will
require that you provide a valid major credit
card number. Brother will issue a hold against
the credit card account number that you
provide until Brother receives your original
Product and determines that your original
Product is entitled to warranty coverage. Your
credit card will be charged up to the cost of a
new Product only if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the problems with your
original Product are not covered by the limited
warranty; (iii) the proper packaging
instructions are not followed and has caused
damage to the product; or (iv) the warranty
period on your original Product has expired or
has not been sufficiently validated with a copy
of the proof of purchase (bill of sale). The
replacement Machine you receive (even if
refurbished or remanufactured) will be
covered by the balance of the limited warranty
period remaining on the original Product, plus
an additional thirty (30) days. You will keep the
replacement Machine that is sent to you and
your original Machine shall become the
property of Brother. Retain your original
Accessory Items and a copy of the return
freight bill, signed by the courier.
Limitations:
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product. Except
for the repair or replacement as described
above, Brother shall not be liable for any
direct, indirect, incidental or consequential
damages or specific relief. Because some
states do not allow the exclusion or limitation
of consequential or incidental damages, the
above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER WARRANTIES, WRITTEN OR
ORAL, WHETHER EXPRESSED BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY AND
ALL WARRANTIES OTHER THAN THIS
ONE, WHETHER EXPRESS OR IMPLIED,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
This Limited Warranty is the only warranty
that Brother is giving for this Product. It is
the final expression and the exclusive and
only statement of Brother's obligations to
you. It replaces all other agreements and
understandings that you may have with
Brother or its representatives.
This warranty gives you certain rights and
you may also have other rights that may
vary from state to state.
This Limited Warranty (and Brother's
obligation to you) may not be changed in
any way unless you and Brother sign the
same piece of paper in which we (1) refer
to this Product and your bill of sale date, (2)
describe the change to this warranty and
(3) agree to make that change.
Important:
We recommend that you keep all original
packing materials, in the event that you ship
this Product.
© 2007 Brother International Corporation
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BROTHER MULTIFUNCTION CENTER / FAX MACHINE
LIMITED WARRANTY
(Canada only)
Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centres, will repair or replace (at Brother's sole discretion) this MFC/Fax machine free of
charge if defective in material or workmanship. This warranty applies only to products
purchased and used in Canada.
This limited Warranty does not include cleaning, consumables (including, without limitation, ink
cartridges, print cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC
belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner
packs, oil bottles) or damage caused by accident, neglect, misuse or improper installation or
operation, any damage caused from service, maintenance, modifications, or tampering by
anyone other than a Brother Authorized Service Representative, or if shipped out of the country.
The use of supplies or consumable items that are non-Brother products may void your warranty.
This limited warranty ceases when this machine is rented, sold, or otherwise disposed of.
Operation of the MFC/Fax machine in excess of the specifications or with the Serial Number or
Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability
of the end-user/purchaser. In order to obtain warranty service, the MFC/Fax machine must be
delivered or shipped freight prepaid by the end-user/purchaser to a “Brother” Authorized
Service Centre, together with your Canadian Proof of Purchase in the form of a Sales Receipt.
When shipping or transporting your MFC/Fax machine, please refer to your Operation
Manual for the proper packaging procedures.
For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner
packs or oil bottles on applicable models) during shipping or transport will cause severe
damage to the Laser MFC/Fax machine and will void the Warranty.
For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and
replace them with the original protective parts. If original protective parts are not available,
leave ink cartridges installed. Please avoid shipping the unit without original protective parts
or ink cartridges.) Damage to your print head resulting from packing the Inkjet MFC/Fax
machine without the ink cartridges or the protective parts will void your warranty.
Improper packaging may cause severe damage to the machine during shipping and will void
the warranty.
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE
EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Brother, its Authorized
Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty
or modify this warranty. The warranty states Brother's entire liability and your exclusive
remedy against Brother for any failure of the MFC/Fax machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of this
MFC/Fax machine shall be liable for any indirect, incidental, special, consequential, exemplary,
or punitive damages, including lost profits, arising from the use of or inability to use the product,
even if advised by the end user/purchaser of the possibility of such damages. Since some
Provinces do not allow the above limitation of liability, such limitation, may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from Province to Province.
Warranty Service is available at Brother Authorized
Service Centres throughout Canada. For Technical
Assistance or for the name and location of your nearest
Authorized Service Centre call 1-877-Brother.
Internet support: support@brother.ca or browse Brother's Web Site www.brother.ca.
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Table of Contents
Section I General
1 General Information 2
Using the documentation .......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide and Network User’s Guide ........................2
Viewing Documentation...................................................................................2
Accessing Brother Support (For Windows
®
) .........................................................5
Control panel overview ..........................................................................................6
LCD display screen .........................................................................................8
Basic Operations .............................................................................................8
Status LED indications ....................................................................................9
Printing Reports...............................................................................................9
2 Loading documents and paper 10
Loading documents .............................................................................................10
Using the ADF (DCP-560CN only) ................................................................10
Using the scanner glass ................................................................................11
Scannable area .............................................................................................11
Acceptable paper and other media......................................................................12
Recommended media ...................................................................................12
Handling and using media .............................................................................12
Choosing the right media...............................................................................14
Loading paper and other media...........................................................................16
Loading envelopes and post cards ................................................................18
Loading photo paper......................................................................................19
Removing small printouts from the machine .................................................20
Printable area ................................................................................................21
3 General setup 22
Paper settings......................................................................................................22
Paper Type ....................................................................................................22
Paper Size .....................................................................................................22
LCD display .........................................................................................................23
LCD Contrast.................................................................................................23
Setting the backlight brightness.....................................................................23
Setting the Dim Timer for the backlight ........................................................24
Setting the Off Timer .....................................................................................24
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Section II Copy
4 Making copies 26
How to copy.........................................................................................................26
Making a single copy .....................................................................................26
Making multiple copies ..................................................................................26
Stop copying..................................................................................................26
Copy options........................................................................................................26
Changing copy quality ...................................................................................27
Enlarging or reducing the image copied ........................................................27
Making N in 1 copies or a poster (page layout) ............................................28
Sorting copies using the ADF (DCP-560CN only) .........................................29
Adjusting Brightness, Contrast and Color......................................................29
Paper options ................................................................................................30
Setting your changes as the new default.......................................................30
Restoring all settings to the factory settings ..................................................30
Section III Walk-up Photo Printing
5 PhotoCapture Center
®
: Printing photos from a memory card
or USB Flash memory drive 32
PhotoCapture Center
®
Operations......................................................................32
Printing from a memory card or USB Flash memory drive without a PC.......32
Scanning to a memory card or USB Flash memory drive without a PC ........32
Using PhotoCapture Center
®
from your computer ........................................32
Using a memory card or USB Flash memory drive .......................................32
Memory cards or a USB Flash memory drive folder structure.......................33
Getting started .....................................................................................................34
Entering PhotoCapture mode........................................................................35
Print Images.........................................................................................................35
View Photo(s) ................................................................................................35
Print Index (Thumbnails) ...............................................................................35
Print Photos ...................................................................................................36
Photo Effects .................................................................................................37
Search by Date..............................................................................................39
Print All Photos..............................................................................................40
Slide show .....................................................................................................40
Trimming........................................................................................................41
DPOF printing................................................................................................41
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PhotoCapture Center
®
print settings ...................................................................42
Print Quality ...................................................................................................43
Paper options ................................................................................................43
Adjusting Brightness, Contrast and Color......................................................44
Cropping ........................................................................................................45
Borderless printing.........................................................................................45
Setting your changes as the new default.......................................................46
Restoring all settings to the factory settings ..................................................46
Scan to a memory card or USB Flash memory drive .........................................46
Entering Scan mode ......................................................................................46
How to scan to a memory card or USB Flash memory drive.........................47
Understanding the Error Messages .....................................................................48
6 Printing photos from a camera 49
Printing photos directly from a PictBridge camera ...............................................49
PictBridge requirements ................................................................................49
Setting your digital camera ............................................................................49
Printing Images..............................................................................................50
DPOF printing................................................................................................50
Printing photos directly from a digital camera (without PictBridge)......................51
Printing Images..............................................................................................51
Understanding the Error Messages .....................................................................52
Section IV Software
7 Software and Network features 54
Section V Appendixes
A Safety and Legal 56
Choosing a location .............................................................................................56
To use the machine safely...................................................................................57
Important safety instructions..........................................................................60
Federal Communications Commission (FCC) Declaration of Conformity
(USA only) .................................................................................................61
Industry Canada Compliance Statement (Canada only) ...............................62
LAN connection (DCP-560CN only) ..............................................................62
Legal limitations for copying ................................................................................63
Trademarks..........................................................................................................64
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B Troubleshooting and Routine Maintenance 65
Troubleshooting ..................................................................................................65
If you are having difficulty with your machine ................................................65
Error messages ...................................................................................................69
Error animation ..............................................................................................71
Document jam (DCP-560CN only) ................................................................71
Printer jam or paper jam ................................................................................72
Routine maintenance...........................................................................................74
Replacing the ink cartridges ..........................................................................74
Cleaning the outside of the machine .............................................................77
Cleaning the scanner.....................................................................................78
Cleaning the machine printer platen..............................................................78
Cleaning the paper pick-up roller...................................................................79
Cleaning the print head .................................................................................80
Checking the print quality ..............................................................................80
Checking the print alignment .........................................................................81
Checking the ink volume ...............................................................................82
Machine Information ............................................................................................82
Checking the serial number...........................................................................82
Packing and shipping the machine ......................................................................83
C Menu and Features 85
On-screen programming......................................................................................85
Menu table.....................................................................................................85
Mode and menu keys ..........................................................................................85
Menu table.....................................................................................................86
D Specifications 94
General................................................................................................................94
Print media...........................................................................................................96
Copy ....................................................................................................................97
PhotoCapture Center
®
.........................................................................................98
PictBridge ............................................................................................................99
Scanner .............................................................................................................100
Printer ................................................................................................................101
Interfaces...........................................................................................................101
Computer requirements.....................................................................................102
Consumable items.............................................................................................103
Network (LAN) (DCP-560CN only) ....................................................................104
E Glossary 105
F Index 106
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xii
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Section I
General I
General Information 2
Loading documents and paper 10
General setup 22
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2
1
Using the
documentation
1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Accessing the
Software User’s Guide
and Network User’s
Guide
1
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of Printer,
Scanner and Network (DCP-560CN only).
When you are ready to learn detailed
information about these operations, read the
Software User’s Guide and Network User’s
Guide.
Viewing Documentation 1
Viewing Documentation
(For Windows
®
) 1
To view the documentation, from the Start
menu, point to Brother, DCP-XXXX (where
XXXX is your model name) from the
programs group, and then choose
User’s Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
b If the model name screen appears, click
your model name.
General Information 1
Bold Bold typeface identifies specific
keys on the machine’s control
panel.
Italics Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in the Courier New font
identifies messages on the
LCD of the machine.
Warnings tell you what to do to
prevent possible personal injury.
Electrical Hazard icons alert you to
possible electrical shock.
Cautions specify procedures you
must follow or avoid to prevent
possible damage to the machine or
other objects.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Improper Setup icons alert you to
devices and operations that are not
compatible with the machine.
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General Information
3
1
c If the language screen appears, click
your language. The CD-ROM main
menu will appear.
Note
If this window does not appear, use
Windows
®
Explorer to run the start.exe
program from the root directory of the
Brother CD-ROM.
d Click Documentation.
e Click the documentation you want to
read.
HTML documents: Software
User’s Guide and Network User’s
Guide in HTML format.
This format is recommended for
viewing on your computer.
PDF documents: User’s Guide for
stand-alone operations, Software
User’s Guide and Network User’s
Guide in PDF format.
This format is recommended for
printing the manuals. Click to go to
the Brother Solutions Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning (For Windows
®
2000
Professional/Windows
®
XP and
Windows Vista™)
ControlCenter3 (For Windows
®
2000
Professional/Windows
®
XP and
Windows Vista™)
Network Scanning
(DCP-560CN only)
Scansoft™ PaperPort™ 11SE with OCR
How-to-Guides
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft PaperPort™ 11SE with OCR
application.
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Chapter 1
4
Viewing Documentation
(For Macintosh
®
) 1
a Turn on your Macintosh
®
. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
b Double-click the Documentation icon.
c Double-click your language folder.
d Double-click the top page file to view the
Software User’s Guide and Network
User’s Guide in HTML format.
e Click the documentation you want to
read.
Software User’s Guide
Network User’s Guide
(DCP-560CN only)
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning (For Mac OS
®
X 10.2.4 or
greater)
ControlCenter2 (For Mac OS
®
X 10.2.4 or
greater)
Network Scanning (For Mac OS
®
X
10.2.4 or greater)
(DCP-560CN only)
Presto!
®
PageManager
®
User’s Guide
The complete Presto!
®
PageManager
®
User's Guide can be viewed from the Help
selection in the Presto!
®
PageManager
®
application.
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General Information
5
1
Accessing Brother
Support
(For Windows
®
) 1
You can find all the contacts you will need, such
as Web support (Brother Solutions Center),
Customer Service and Brother Authorized
Service Centers on For Customer
Service
on page ii
and on the Brother CD-
ROM.
Click Brother Support on the main menu.
The following screen will appear:
To access our web site
(www.brother.com
), click Brother Home
Page.
To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
To access the USA Brother online
shopping mall (www.brothermall.com
) for
additional product and services
information, click Brother Mall.com.
To access Canada’s Brother online
shopping mall (www.brother.ca
) for
additional product and services
information, click Shop Online (Canada).
For the latest news and product support
information (http://solutions.brother.com
),
click Brother Solutions Center.
To visit our web site for original/genuine
Brother Supplies
(http://www.brother.com/original/
), click
Supplies Information.
To return to the main page, click Back or
if you have finished, click Exit.
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Chapter 1
6
Control panel overview 1
The DCP-350C and DCP-560CN have the same control panel keys.
1 LCD (liquid crystal display)
Displays messages on the screen to help you
set up and use your machine.
Also, you can adjust the angle of the LCD
display by lifting it.
2 Number of Copies
Use this key to make multiple copies.
3 Menu keys:
d or c
Press to scroll backward or forward to a
menu selection.
a or b
Press to scroll through the menus and
options.
Menu
Lets you access the main menu to program
the machine.
OK
Lets you choose a setting.
4 Start keys:
Color Start
Lets you start making copies in full color.
Also lets you start a scanning operation (in
color or black & white, depending on the
scanning setting in the ControlCenter
software).
Black Start
Lets you start making copies in black &
white. Also lets you start a scanning
operation (in color or black & white,
depending on the scanning setting in the
ControlCenter software).
20:48
COPY
Quality
Enlarge/Reduce
Paper Type
Paper Size
Brightness
Normal
100%
Plain
Letter
0
01
134
56
2
9
78
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General Information
7
1
5 Stop/Exit
Stops an operation or exits from a menu.
6On/Off
You can turn the machine on and off.
If you turn the machine off, it will still
periodically clean the print head to maintain
print quality.
7Ink
Lets you clean the print head, check the print
quality, and check the available ink volume.
8 Mode keys
Scan
Lets you access Scan mode.
PhotoCapture
Lets you access PhotoCapture Center
®
mode.
9 Warning LED
Turns red when the LCD displays an error or an
important status message.
Note
Most of the illustrations in this User’s Guide
show the DCP-350C.
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Chapter 1
8
LCD display screen 1
The LCD display screen shows the mode the
machine is in, the current settings, and the
available ink volume.
1 Ink indicator
Lets you see the available ink volume.
Basic Operations 1
The following steps show how to change a
setting in the machine. In this example the
Paper Type setting is changed from
Plain Paper to Inkjet Paper.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose Paper Type.
Press OK.
d Press a or b to choose Inkjet Paper.
Press OK.
You can see the current setting on the
LCD:
e Press Stop/Exit.
20:48
1
COPY
Quality
Enlarge/Reduce
Paper Type
Paper Size
Brightness
Normal
100%
Plain
Letter
0
01
OKSelect & Press
MENU
Machine Info.
Print Reports
Initial Setup
General Setup
MENU
Paper Type
Paper Size
Plain
General Setup
LCD Settings
OKSelect & Press
Letter
OKSelect & Press
MENU
Plain Paper
Inkjet Paper
Brother Photo
Other Photo
Paper Type
OKSelect & Press
MENU
Paper Type
Paper Size
LCD Settings
Inkjet
General Setup
Letter
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General Information
9
1
Status LED indications 1
The Status LED (light emitting diode) is a light
that shows the status of the machine, as
shown in the table.
Printing Reports 1
The following reports are available:
Help List
A help list about how to quickly program
your machine.
User Settings
Lists your settings.
Network Config (DCP-560CN only)
Lists your Network settings.
How to print a report 1
a Press Menu.
b Press a or b to choose
Print Reports.
Press OK.
c Press a or b to choose the report you
want.
Press OK.
d Press Black Start.
e Press Stop/Exit.
LED DCP status Description
Off
Ready The DCP is ready for
use.
Red
Cover open The cover is open. Close
the cover. (See Error
messages on page 69.)
Ink empty Replace the Ink
cartridge with a new one.
(See Replacing the ink
cartridges on page 74.)
Paper error Put paper in the tray or
clear the paper jam.
Check the LCD
message. (See Error
messages on page 69.)
Other
messages
Check the LCD
message. (See Error
messages on page 69.)
20:48
COPY
Quality
Enlarge/Reduce
Paper Type
Paper Size
Brightness
Normal
100%
Plain
Letter
0
01
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10
2
Loading documents 2
You can make copies, and scan from the ADF
(automatic document feeder) and from the
scanner glass.
Using the ADF
(DCP-560CN only) 2
The ADF can hold up to 10 pages and feeds
each sheet individually. Use standard 20 lb
(80 g/m
2
) paper and always fan the pages
before putting them in the ADF.
Recommended environment 2
Document Sizes Supported 2
How to load documents 2
CAUTION
DO NOT pull on the document while it is
feeding.
DO NOT use paper that is curled, wrinkled,
folded, ripped, stapled, paper clipped,
pasted or taped.
DO NOT use cardboard, newspaper or
fabric.
Make sure documents written with ink are
completely dry.
a Fan the pages well. Make sure you put
the documents face down, top edge
first in the ADF until you feel them touch
the feed roller.
b Adjust the paper guides to fit the width of
your documents.
c Unfold the ADF Document Output
Support Flap (1).
CAUTION
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
Loading documents and paper 2
Temperature: 68 to 86° F (20 to 30° C)
Humidity: 50% to 70%
Paper:
20 lb LTR (80 g/m
2
A4)
Length: 5.8 to 14 in.
(148 to 355.6 mm)
Width: 5.8 to 8.5 in.
(148 to 215.9 mm)
Weight:
17to24lb (64to90g/m
2
)
1
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Loading documents and paper
11
2
Using the scanner glass 2
You can use the scanner glass to copy or
scan pages of a book or one page at a time.
Document Sizes Supported 2
How to load documents 2
Note
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
b Using the document guidelines on the
left, center the document face down on
the scanner glass.
c Close the document cover.
CAUTION
If you are scanning a book or thick
document, DO NOT slam the cover down or
press on it.
Scannable area 2
The scannable area depends on the settings
in the application you are using. The figures
below show the areas you cannot scan on A4
or Letter paper.
Length: Up to 11.7 in. (297 mm)
Width: Up to 8.5 in. (215.9 mm)
Weight: Up to 4.4 lb (2 kg)
Usage Document
Size
Top (1)
Bottom (2)
Left (3)
Right (4)
Copy Letter 0.12 in.
(3 mm)
0.12 in.
(3 mm)
A4 0.12 in.
(3 mm)
0.12 in.
(3 mm)
Scan Letter 0.12 in.
(3 mm)
0.12 in.
(3 mm)
A4 0.12 in.
(3 mm)
0in.
(0 mm)
3
4
1
2
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Chapter 2
12
Acceptable paper and
other media
2
The print quality can be affected by the type
of paper you are using in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use the Brother paper.
When you print on inkjet paper (coated
paper), transparencies and photo paper,
be sure to choose the proper media in the
Basic’ tab of the printer driver or in the
Paper Type setting of the menu (See
Paper Type on page 30).
When you print on Brother photo paper,
load the instruction sheet included with the
photo paper in the paper tray first, and
then put the photo paper on top of the
instruction sheet.
When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
Recommended media 2
To get the best print quality, we suggest using
Brother paper. (See table below.)
We recommend using ‘3M Transparency
Film’ when you print on transparencies.
Handling and using media 2
Store paper in its original packaging, and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
The coated side of photo paper is shiny.
Avoid touching the shiny (coated) side.
Load photo paper with the shiny side
facing down.
Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
Brother paper
Paper Type Item
Letter Plain BP60PL (USA only)
Letter Glossy Photo BP61GLL
Letter Inkjet (Matte) BP60ML (USA only)
4 × 6 in. Glossy Photo BP61GLP
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Loading documents and paper
13
2
Improper Setup
DO NOT use the following kinds of paper:
Damaged, curled, wrinkled, or
irregularly shaped paper
1 0.08 in. (2 mm) or longer
Extremely shiny or highly textured paper
Paper already printed on by a printer
Paper that cannot be arranged uniformly
when stacked
Paper made with a short grain
Paper capacity of the output paper
tray
2
Up to 50 sheets of 20 lb Letter or 80 g/m
2
A4
paper.
Transparencies or photo paper must be
picked up from the output paper tray one
page at a time to avoid smudging.
1
1
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Chapter 2
14
Choosing the right media 2
Paper type and size for each operation 2
Paper Type Paper Size Usage
Copy Photo
Capture
Print
Cut Sheet Letter 8 1/2 × 11 in. (216 × 279 mm) Yes Yes Yes
A4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes Yes
Legal 8 1/2 × 14 in. (216 × 356 mm) Yes Yes
Executive 7 1/4 × 10 1/2 in. (184 × 267 mm) Yes
JIS B5 7.2 × 10.1 in. (182 × 257 mm) Yes
A5 5.8 × 8.3 in. (148 × 210 mm) Yes Yes
A6 4.1 × 5.8 in. (105 × 148 mm) Yes
Cards Photo 4 × 6 in. (10 × 15 cm) Yes Yes Yes
Photo L 3 1/2 × 5 in. (89 × 127 mm) Yes
Photo 2L 5 × 7 in. (13 × 18 cm) Yes Yes
Index Card 5 × 8 in. (127 × 203 mm) Yes
Post Card 1 3.9 × 5.8 in. (100 × 148 mm) Yes
Post Card 2
(Double)
5.8 × 7.9 in. (148 × 200 mm) Yes
Envelopes C5
Envelope
6.4 × 9 in. (162 × 229 mm) Yes
DL
Envelope
4.3 × 8.7 in. (110 × 220 mm) Yes
COM-10 4 1/8 × 9 1/2 in. (105 × 241 mm) Yes
Monarch 3 7/8 × 7 1/2 in. (98 × 191 mm) Yes
JE4
Envelope
4.1 × 9.3 in. (105 × 235 mm) Yes
Transparencies Letter 8 1/2 ×
11 in. (216 × 279 mm) Yes Yes
A4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes
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Loading documents and paper
15
2
Paper weight, thickness and capacity 2
1
Up to 50 sheets for Legal size paper 20 lb (80 g/m
2
).
Up to 100 sheets of Letter/A4 20 lb (80 g/m
2
) paper.
2
For Photo 4"×6" and Photo L 3.5"×5" paper, use the photo bypass tray (in USA) or the photo paper tray (in Canada).
(See Loading photo paper on page 19.)
Paper Type Weight Thickness No. of
sheets
Cut
Sheet
Plain Paper
17 to 32 lb (64 to 120 g/m
2
)
0.003 to 0.006 in. (0.08 to 0.15 mm)
100
1
Inkjet Paper
17 to 53 lb (64 to 200 g/m
2
)
0.003 to 0.01 in. (0.08 to 0.25 mm) 20
Glossy Paper
Up to 58 lb (Up to 220 g/m
2
)
Up to 0.01 in. (Up to 0.25 mm)
20
2
Cards Photo 4"×6"
Up to 64 lb (Up to 240 g/m
2
)
Up to 0.01 in. (Up to 0.28 mm)
20
2
Index Card
Up to 32 lb (Up to 120 g/m
2
)
Up to 0.006 in. (Up to 0.15 mm) 30
Post Card
Up to 53 lb (Up to 200 g/m
2
)
Up to 0.01 in. (Up to 0.23 mm) 30
Envelopes
20 to 25 lb (75 to 95 g/m
2
)
Up to 0.02 in. (Up to 0.52 mm) 10
Transparencies 10
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Chapter 2
16
Loading paper and
other media
2
Note
To print on Photo (4"×6") or Photo L
(3.5"×5") paper, you must use the photo
bypass tray. (See Loading photo
paper on page 19.)
a If the paper support flap is open, close it,
and then pull the paper tray completely
out of the machine.
Lift the output paper tray cover (1).
b Press and slide the paper side
guides (1) and paper length guide (2) to
fit the paper size.
c Fan the stack of paper well to avoid
paper jams and misfeeds.
Note
Always make sure that the paper is not
curled.
d Gently put the paper into the paper tray
print side down and top edge first.
Check that the paper is flat in the tray.
1
1
2
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Loading documents and paper
17
2
Note
When you use Legal size paper, press
and hold the universal guide release
button as you slide out the front of the
paper tray.
e Gently adjust the paper side guides with
both hands to the paper.
Make sure the paper side guides touch
the sides of the paper.
Note
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
f Close the output paper tray cover.
g Slowly push the paper tray completely
into the machine.
h
While holding the paper tray in place, pull
out the paper support (1) until it clicks
and unfold the paper support flap (2).
Note
Do not use the paper support flap for
Legal paper.
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Chapter 2
18
Loading envelopes and post
cards 2
About envelopes 2
Use envelopes that weigh from 20 to 25 lb
(75 to 95 g/m
2
).
Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first.
CAUTION
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
That are of a baggy construction.
That are embossed (have raised writing
on them).
That have clasps or staples.
That are pre-printed on the inside.
Occasionally you may experience paper feed
problems caused by the thickness, size and
flap shape of the envelopes you are using.
How to load envelopes and post cards2
a Before loading, press the corners and
sides of the envelopes or post cards to
make them as flat as possible.
Note
If the envelopes or post cards are ‘double-
feeding, put one envelope or post card in
the paper tray at a time.
b Put the envelopes or post cards into the
paper tray with the address side down
and the leading edge in first as shown in
the illustration. Slide the paper side
guides (1) and paper length guide (2) to
fit the size of the envelopes or post
cards.
Glue 2
Double flap 2
2
1
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Loading documents and paper
19
2
If you have problems when printing on
envelopes, try the following
suggestions:
2
a Open the envelope flap.
b Make sure the open flap is either to the
side of the envelope or to the back edge
of the envelope when printing.
c Adjust the size and margin in your
application.
Loading photo paper 2
Note
In Canada, the photo bypass tray is
called the photo paper tray.
Use the photo bypass tray, which has been
assembled on the top of the output paper tray
cover, to print on photo 4" × 6" and photo L
3.5" × 5" size paper. When you use the photo
bypass tray, you do not have to take out the
paper that is in the tray beneath it.
a Press the photo bypass tray release
button with your left thumb and push the
photo bypass tray backward until it
clicks into the photo printing position.
1 Photo Bypass Tray
b Press and slide the paper side
guides (1) and paper length guide (2) to
fit the paper size.
1
1
2
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Chapter 2
20
c Put the photo paper into the photo
bypass tray and gently adjust the paper
side guides to the paper.
Make sure the paper side guides touch
the sides of the paper.
Note
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
Always make sure that the paper is not
curled.
d When you have finished printing photos
return the photo bypass tray to the
normal printing position.
Press the photo bypass tray release
button with your left thumb and pull the
photo bypass tray forward until it clicks.
Removing small printouts
from the machine 2
When the machine ejects small paper onto
the output paper tray you may not be able to
reach it. Make sure printing has finished, and
then pull the tray completely out of the
machine.
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Loading documents and paper
21
2
Printable area 2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the
shaded areas when the Borderless print feature is available and turned on.
Note
The Borderless feature is not available for envelopes.
Cut Sheet Paper Envelopes
Top (1) Bottom (2) Left (3) Right (4)
Cut Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)
Envelopes 0.47 in. (12 mm) 0.95 in. (24 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)
3
4
1
2
3
4
1
2
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22
3
Paper settings 3
Paper Type 3
To get the best print quality, set the machine
for the type of paper you are using.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose Paper Type.
Press OK.
d Press a or b to choose Plain Paper,
Inkjet Paper, Brother Photo ,
Other Photo or Transparency.
Press OK.
e Press Stop/Exit.
Note
The machine ejects paper with printed
surfaces face up onto the paper tray in
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
Paper Size 3
You can use five sizes of paper for printing
copies: Letter, Legal, A4, A5, and 4 × 6in.
(10 × 15 cm). When you change the size of
paper you load in the machine, you will need
to change the paper size setting at the same
time.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose Paper Size.
Press OK.
d Press a or b to choose Letter, Legal,
A4, A5 or 4"x6".
Press OK.
e Press Stop/Exit.
General setup 3
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General setup
23
3
LCD display 3
LCD Contrast 3
You can adjust the LCD contrast for a sharper
and more vivid display. If you are having
difficulty reading the LCD, try changing the
contrast setting.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose LCD Settings.
Press OK.
d Press a or b to choose LCD Contrast.
Press OK.
e Press a or b to choose Light, Med or
Dark.
Press OK.
f Press Stop/Exit.
Setting the backlight
brightness 3
You can adjust the brightness of the LCD
backlight. If you are having difficulty reading
the LCD, try changing the brightness setting.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose LCD Settings.
Press OK.
d Press a or b to choose Backlight.
Press OK.
e Press a or b to choose Light or Dark.
Press OK.
f Press Stop/Exit.
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Chapter 3
24
Setting the Dim Timer for the
backlight 3
You can set how long the LCD backlight stays
on after the last key press.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose LCD Settings.
Press OK.
d Press a or b to choose Dim Timer.
Press OK.
e Press a or b to choose 10 Secs,
20 Secs, 30 Secs or Off.
Press OK.
f Press Stop/Exit.
Setting the Off Timer 3
You can set how long the LCD stays on after
the last key press. This is a power saving
feature. The machine can print and scan
when the LCD is off.
a Press Menu.
b Press a or b to choose
General Setup.
Press OK.
c Press a or b to choose LCD Settings.
Press OK.
d Press a or b to choose Off Timer.
Press OK.
e Press a or b to choose 1 Min, 2 Mins,
3 Mins, 5 Mins, 10 Mins, 30 Mins
or Off.
Press OK.
f Press Stop/Exit.
Note
When the display is off you can press any
key to turn it back on.
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Section II
Copy II
Making copies 26
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26
4
How to copy 4
Making a single copy 4
a Load your document.
(See Loading documents on page 10.)
b Press Black Start or Color Start.
Making multiple copies 4
You can make up to 99 copies.
a Load your document.
(See Loading documents on page 10.)
b Press + or - repeatedly until the number
of copies you want appears (up to 99).
c Press Black Start or Color Start.
Note
To sort the copies, press a or b to choose
Stack/Sort. (See Sorting copies using
the ADF (DCP-560CN only) on page 29.)
Stop copying 4
To stop copying, press Stop/Exit.
Copy options 4
You can change the copy settings from the
default display. The LCD shows:
1 No of Copies
You can enter the number of copies you want
by pressing + or - repeatedly.
Press a or b to scroll through the copy options
menu.
Quality (See page 27.)
Enlarge/Reduce (See page 27.)
Paper Type (See page 30.)
Paper Size (See page 30.)
Brightness (See page 29.)
Contrast (See page 29.)
Color Adjust (See page 29.)
Stack/Sort (DCP-560CN only) (See
page 29.)
Page Layout (See page 28.)
Set New Default (See page 30.)
Factory Reset (See page 30.)
When the option you want is highlighted,
press OK.
You can change the copy settings temporarily
for the next copy.
These settings are temporary, and the
machine returns to its default settings
1 minute after copying.
If you have finished choosing settings, press
Black Start or Color Start.
If you want to choose more settings, press
a
or
b
.
Making copies 4
COPY
Quality
Enlarge/Reduce
Paper Type
Paper Size
Brightness
Normal
100%
Plain
Letter
0
01
1
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Making copies
27
4
Note
You can save some of the settings that
you use most often by setting them as
default. These settings will stay until you
change them again. (See Setting your
changes as the new default on page 30.)
Changing copy quality 4
You can choose the copy quality. The factory
setting is Normal.
a Load your document.
b Enter the number of copies you want.
c Press a or b to choose Quality.
Press OK.
d Press a or b to choose Fast, Normal or
Best.
Press OK.
e If you do not want to change additional
settings, press Black Start or
Color Start.
Enlarging or reducing the
image copied 4
You can choose an enlargement or reduction ratio.
a Load your document.
b Enter the number of copies you want.
c Press a or b to choose
Enlarge/Reduce.
Press OK.
d Do one of the following.
Press a or b to choose the
enlargement or reduction ratio you
want. Press OK.
Press a or b to choose
Custom(25-400%). Press + or - to
enter an enlargement or reduction
ratio from 25% to 400%. Press OK.
e If you do not want to change additional
settings, press Black Start or
Color Start.
Note
Page Layout Options are not available
with Enlarge/Reduce settings.
Fast Fast copy speed and lowest
amount of ink used. Use this
setting to save time (documents to
be proof read, large documents or
many copies).
Normal Recommended setting for ordinary
printouts. Good copy quality with
adequate copy speed.
Best Use this setting to copy precise
images such as photographs. The
highest resolution and slowest
speed.
50%
69% A4iA5
78% (DCP-350C)
78% LGLiLTR (DCP-560CN)
83% (DCP-350C)
83% LGLiA4 (DCP-560CN)
93% A4iLTR
97% LTRiA4
100%*
104% EXEiLTR
142% A5iA4
186% 4"x6"iLTR
198% 4"x6"iA4
200%
Custom(25-400%)
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Chapter 4
28
Making N in 1 copies or a
poster (page layout) 4
The N in 1 copy feature can help you save
paper by letting you copy two or four pages
onto one printed page.
You can also make a poster. When you use
the poster feature your machine divides your
document into sections, then enlarges the
sections so you can assemble them into a
poster. If you want to print a poster, use the
scanner glass.
Important 4
Please make sure paper size is set to
Letter, Legal or A4.
You cannot use the Enlarge/Reduce
setting with the N in 1 and Poster features.
If you are producing multiple color copies,
N in 1 copy is not available.
(P) means Portrait and (L) means
Landscape.
You can only make one poster copy at a
time.
a Load your document.
b Enter the number of copies you want.
c Press a or b to choose Page Layout.
Press OK.
d Press a or b to choose Off(1 in 1),
2in1(P), 2in1(L),
4in1(P), 4in1(L) or
Poster(3 x 3).
Press OK.
e If you do not want to change additional
settings, press Black Start or
Color Start to scan the page.
If you are making a poster or placed the
document in the ADF, the machine
scans the pages and starts printing.
If you are using the scanner glass, go
to f.
f After the machine scans the page, press
+ (Yes) to scan the next page.
g Place the next page on the scanner
glass.
Press OK.
Repeat f and g for each page of the
layout.
h After all the pages have been scanned,
press - (No) to finish.
Place your document face down in the
direction shown below.
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Poster (3 x 3)
You can make a poster size copy of a
photograph.
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Making copies
29
4
Sorting copies using the ADF
(DCP-560CN only) 4
You can sort multiple copies. Pages will be
stacked in reverse order.
a Load your document.
b Enter the number of copies you want.
c Press a or b to choose Stack/Sort.
Press OK.
d Press a or b to choose Sort.
Press OK.
e If you do not want to change additional
settings, press Black Start or
Color Start.
Note
Page Layout options are not available
with Sort settings.
Adjusting Brightness,
Contrast and Color 4
Brightness 4
You can adjust the copy brightness to make
copies darker or lighter.
a Load your document.
b Enter the number of copies you want.
c Press a or b to choose Brightness.
Press OK.
d Press a to make a lighter copy or press
b to make a darker copy.
Press OK.
e If you do not want to change additional
settings, press Black Start or
Color Start.
Contrast 4
You can adjust the copy contrast to help an
image look sharper and more vivid.
a Load your document.
b Enter the number of copies you want.
c Press a or b to choose Contrast.
Press OK.
d Press a to increase the contrast or press
b to decrease the contrast.
Press OK.
e If you do not want to change additional
settings, press Black Start or
Color Start.
Color Saturation 4
a Load your document.
b Enter the number of copies you want.
c Press a or b to choose Color Adjust.
Press OK.
d Press a or b to choose Red, Green or
Blue.
Press OK.
e Press a to increase the color saturation
or press b to decrease the color
saturation.
Press OK.
f Do one of the following:
If you want to change another color
saturation, go to step d.
If you want to change additional
settings, press a or b to choose
Exit.
Press OK.
If you do not want to change
additional settings, press
Black Start or Color Start.
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Chapter 4
30
Paper options 4
Paper Type 4
If you are copying on special paper, set the
machine for the type of paper you are using to
get the best print quality.
a Load your document.
b Enter the number of copies you want.
c Press a or b to choose Paper Type.
Press OK.
d Press a or b to choose Plain Paper,
Inkjet Paper, Brother Photo,
Other Photo or Transparency.
Press OK.
e If you do not want to change additional
settings, press Black Start or
Color Start.
Paper Size 4
If copying on paper other than Letter size, you
will need to change the paper size setting.
You can copy only on Letter, Legal, A4, A5 or
Photo Card [4 in. (W) × 6 in. (H) or 10 cm (W)
× 15 cm (H)] paper.
a Load your document.
b Enter the number of copies you want.
c Press a or b to choose Paper Size.
Press OK.
d Press a or b to choose Letter, Legal,
A4, A5 or 4"x6".
Press OK.
e If you do not want to change additional
settings, press Black Start or
Color Start.
Setting your changes as the
new default 4
You can save the copy settings for Quality,
Paper Type, Brightness, Contrast and
Color Adjust that you use most often by
setting them as the default settings. These
settings will stay until you change them again.
a Press a or b to choose your new setting.
Press OK.
Repeat this step for each setting you
want to change.
b After changing the last setting, press a
or b to choose Set New Default.
Press OK.
c Press + to choose Yes.
d Press Stop/Exit.
Restoring all settings to the
factory settings 4
You can restore all the settings you have
changed to the factory settings. These
settings will stay until you change them again.
a Press a or b to choose
Factory Reset.
Press OK.
b Press + to choose Yes.
c Press Stop/Exit.
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Section III
Walk-up Photo Printing
III
PhotoCapture Center®: Printing photos from a
memory card or USB Flash memory drive
32
Printing photos from a camera 49
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32
5
PhotoCapture Center
®
Operations
5
Printing from a memory card
or USB Flash memory drive
without a PC 5
Even if your machine is not connected to your
computer, you can print photos directly from
digital camera media or a USB Flash memory
drive. (See Print Images on page 35.)
Scanning to a memory card or
USB Flash memory drive
without a PC 5
You can scan documents and save them
directly to a memory card or USB Flash
memory drive. (See Scan to a memory card
or USB Flash memory drive on page 46.)
Using PhotoCapture Center
®
from your computer 5
You can access a memory card or USB Flash
memory drive that is inserted in front of the
machine from your PC.
(See PhotoCapture Center
®
for Windows
®
or
Remote Setup & PhotoCapture Center
®
for
Macintosh
®
in the Software User's Guide on
the CD-ROM.)
Using a memory card or USB
Flash memory drive 5
Your Brother machine has media drives
(slots) for use with popular digital camera
media: CompactFlash
®
, Memory Stick
®
,
Memory Stick Pro™, SecureDigital™,
MultiMediaCard™, xD-Picture Card™ and
USB Flash memory drives.
miniSD™ can be used with a miniSD™
adapter.
Memory Stick Duo™ can be used with a
Memory Stick Duo™ adapter.
Memory Stick Pro Duo™ can be used with
a Memory Stick Pro Duo™ adapter.
Adapters are not included with the machine.
Contact a third party supplier for adapters.
The PhotoCapture Center
®
feature lets you
print digital photos from your digital camera at
high resolution to get photo quality printing.
PhotoCapture Center
®
: Printing
photos from a memory card or
USB Flash memory drive
5
CompactFlash
®
Memory Stick
®
Memory Stick Pro
SecureDigital
MultiMediaCard™
xD-Picture Card™
USB Flash memory
drive
0.87 in. (22 mm)
or less
0.43 in. (11 mm)
or less
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PhotoCapture Center
®
: Printing photos from a memory card or USB Flash memory drive
33
5
Memory cards or a USB Flash
memory drive folder structure5
To avoid errors, remember the following
points:
The image file extension must be .JPG
(Other image file extensions like .JPEG,
.TIF, .GIF and so on will not be
recognized).
Walk-up PhotoCapture Center
®
printing
must be performed separately from
PhotoCapture Center
®
operations using
the PC. (Simultaneous operation is not
available.)
IBM Microdrive™ is not compatible with
the machine.
The machine can read up to 999 files on a
memory card or USB Flash memory drive.
CompactFlash
®
Type II is not supported.
This product supports xD-Picture Card™
Type M / Type H.
This product supports SecureDigital High
Capacity.
The DPOF file on the memory cards must
be in a valid DPOF format. (See DPOF
printing on page 41.)
Please be aware of the following:
When printing the INDEX or IMAGE, the
PhotoCapture Center
®
will print all the
valid images, even if one or more images
have been corrupted. The corrupted
image will not be printed.
(memory card users)
Your machine is designed to read memory
cards that have been formatted by a digital
camera.
When a digital camera formats a memory
card it creates a special folder into which it
copies image data. If you need to modify
the image data stored on a memory card
with your PC, we recommend that you do
not modify the folder structure created by
the digital camera. When saving new or
modified image files to the memory card
we also recommend you use the same
folder your digital camera uses. If the data
is not saved to the same folder, the
machine may not be able to read the file or
print the image.
(USB Flash memory drive users)
This machine supports USB Flash
memory drives that has been formatted by
Windows
®
.
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Chapter 5
34
Getting started 5
Firmly put a memory card or USB Flash
memory drive into the proper slot.
1 USB Flash memory drive
2 CompactFlash
®
3 SecureDigital™, MultiMediaCard™
4 Memory Stick
®
, Memory Stick Pro™
5 xD-Picture Card™
CAUTION
The USB direct interface supports only a
USB Flash memory drive, a PictBridge
compatible camera, or a digital camera that
uses the USB mass storage standard. Any
other USB devices are not supported.
PhotoCapture key lights:
PhotoCapture light is on, the memory
card or USB Flash memory drive is
properly inserted.
PhotoCapture light is off, the memory
card or USB Flash memory drive is not
properly inserted.
PhotoCapture light is blinking, the
memory card or USB Flash memory drive
is being read or written to.
CAUTION
DO NOT unplug the power cord or remove
the memory card or USB Flash memory
drive from the media drive (slot) while the
machine is reading or writing to the memory
card or USB Flash memory drive (the
PhotoCapture key is blinking). You will
lose your data or damage the card.
The machine can only read one memory card
or USB Flash memory drive at a time so do
not put more than one device in the slot.
1 2 3 4
5
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PhotoCapture Center
®
: Printing photos from a memory card or USB Flash memory drive
35
5
Entering PhotoCapture mode 5
After you insert the memory card or USB
Flash memory drive, press the
(PhotoCapture) key to illuminate it in
green and display the PhotoCapture options
on the LCD.
The LCD shows:
Press a or b to scroll through the
PhotoCapture key options.
View Photo(s) (See page 35.)
Print Index (See page 35.)
Print Photos (See page 36.)
Photo Effects (See page 37.)
Search by Date (See page 39.)
Print All Photos (See page 40.)
Slide show (See page 40.)
Trimming (See page 41.)
Note
If your digital camera supports DPOF
printing, see DPOF printing on page 41.
When the option you want is highlighted,
press OK.
Print Images 5
View Photo(s) 5
You can preview your photos on the LCD
before you print them. If your photos are large
files there may be a delay before each photo
is displayed on the LCD.
a Make sure you have put a memory card
or USB Flash memory drive in the
proper slot.
Press (PhotoCapture).
b Press a or b to choose
View Photo(s).
Press OK.
c Press d or c to choose your photo.
d Press + or - repeatedly to enter the
number of copies you want.
e Repeat step c and step d until you
have chosen all the photos.
f After you have chosen all the photos, do
one of the following:
Press OK and change the print
settings. (See page 42.)
If you do not want to change any
settings, press Color Start to print.
Print Index (Thumbnails) 5
The PhotoCapture Center
®
assigns numbers
for images (such as No.1, No.2, No.3, and so
on).
Print Index
Print Photos
Photo Effects
View Photo(s)
PHOTO
OKSelect & Press
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Chapter 5
36
The PhotoCapture Center
®
does not
recognize any other numbers or file names
that your digital camera or PC has used to
identify the pictures. You can print a
thumbnail page (Index page with 5 images
per line). This will show all the pictures on the
memory card or USB Flash memory drive.
Note
Only file names that are 8 characters or
less will be printed correctly on the index
sheet.
a Make sure you have put the memory
card or USB Flash memory drive in the
proper slot.
Press (PhotoCapture).
b Press a or b to choose Print Index.
Press OK.
c Press a or b to choose the paper
settings, Paper Type or Paper Size.
Do one of the following.
If you chose Paper Type, press OK
and press a or b to choose the type
of paper you are using,
Plain Paper, Inkjet Paper,
Brother Photo or Other Photo.
Press OK.
If you chose Paper Size, press OK
and press a or b to choose the paper
size you are using, Letter or A4.
Press OK.
If you do not want to change the
paper settings, go to d .
d Press Color Start to print.
Print Photos 5
Before you can print an individual image, you
have to know the image number.
a
Make sure you have put a memory card or
USB Flash memory drive in the proper slot.
Press (PhotoCapture).
b Print the Index. (See Print Index
(Thumbnails) on page 35.)
c Press a or b to choose Print Photos.
Press OK.
d Press a repeatedly to enter the image
number that you want to print from the
Index page (Thumbnails).
If you want to choose a two digit
number, press c to move the cursor to
the next digit.
(For example, enter 1, c, 6 to print image
No.16.)
Press OK.
Note
Press b to decrease the image number.
e
Repeat step
d
until you have entered all
the image numbers that you want to print.
(For example, enter 1, OK, 3, OK, 6, OK
to print images No.1, No.3 and No.6.)
Note
You can enter up to 12 characters
(including commas) for the image
numbers you want to print.
f After you have chosen all the image
numbers, press OK again.
g Press + or - repeatedly to enter the
number of copies you want.
h Do one of the following:
Change the print settings. (See
page 42
.)
If you do not want to change any
settings, press Color Start to print.
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PhotoCapture Center
®
: Printing photos from a memory card or USB Flash memory drive
37
5
Photo Effects 5
You can edit and add effects to your photos
and view them on the LCD before printing.
Note
After adding each effect, you can enlarge
the view of the image by pressing Ink. To
go back to the original size, press Ink
again.
The Photo Effects feature is supported by
technology from Reallusion, Inc.
Auto Correct 5
Auto Correct is available for most photos. The
machine decides the suitable effect for your
photo.
a Make sure you have put a memory card
or USB Flash memory drive in the
proper slot.
Press (PhotoCapture).
b
Press
a
or
b
to choose
Photo Effects
.
Press OK.
c Press d or c to choose your photo.
Press OK.
d Press a or b to choose Auto Correct.
Press OK.
e Press + or - repeatedly to enter the
number of copies you want.
Press OK.
f Do one of the following.
Press OK and change the print
settings. (See page 42.)
If you do not want to change any
settings, press Color Start to print.
Note
If
Remove Red-Eye
appears on the LCD,
press
a
to remove red-eye from your photo.
Enhance Skin-Tone 5
Enhance Skin-Tone is best used for adjusting
portrait photographs. It detects human skin
color in your photos and adjusts the image.
a Make sure you have put a memory card
or USB Flash memory drive in the
proper slot.
Press (PhotoCapture).
b Press a or b to choose
Photo Effects.
Press OK.
c Press d or c to choose your photo.
Press OK.
d Press a or b to choose
Enhance Skin-Tone.
Press OK.
e Do one of the following.
Press OK if you do not want to
change any settings.
Press a or b to adjust the effect level
manually. Press OK when you have
finished.
f Press + or - repeatedly to enter the
number of copies you want.
g Do one of the following.
Press OK and change the print
settings. (See page 42.)
If you do not want to change any
settings, press Color Start to print.
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Chapter 5
38
Enhance Scenery 5
Enhance Scenery is best used for adjusting
landscape photographs. It highlights green
and blue area in your photo, so that the
landscape looks more sharp and vivid.
a Make sure you have put the memory
card or USB Flash memory drive in the
proper slot.
Press (PhotoCapture).
b
Press
a
or
b
to choose
Photo Effects
.
Press OK.
c Press d or c to choose your photo.
Press OK.
d Press a or b to choose
Enhance Scenery.
Press OK.
e Do one of the following.
Press OK if you do not want to
change any settings.
Press a or b to adjust the effect level
manually. Press OK when you have
finished.
f Press + or - repeatedly to enter the
number of copies you want.
g Do one of the following.
Press OK and change the print
settings. (See page 42.)
If you do not want to change any
settings, press Color Start to print.
Remove Red-Eye 5
The machine detects eyes in your photos and
will remove red-eye from your photo.
Note
There are some cases when red-eye may
not be removed.
When the face is too small.
When the face is turning too far up,
down, left or right.
a Make sure you have put a memory card
or USB Flash memory drive in the
proper slot.
Press (PhotoCapture).
b Press a or b to choose
Photo Effects .
Press OK.
c Press d or c to choose your photo.
Press OK.
d Press a or b to choose
Remove Red-Eye .
Press OK.
When Remove Red-Eye is
successful, the photo after effect is
shown. The adjusted part is shown in
a red frame.
When Remove Red-Eye is
unsuccessful,
Unable to Detect Red-Eye is
shown.
Press OK to go back to the previous
level.
Note
Press a to try Remove Red-Eye again.
When Remove Red-Eye is
successful, the photo after effect is
shown. The adjusted part is shown in a
red frame.
When Remove Red-Eye is
unsuccessful,
Unable to Detect Red-Eye is
shown.
Press OK.
e Press + or - repeatedly to enter the
number of copies you want.
f Do one of the following.
Press OK and change the print
settings. (See page 42.)
If you do not want to change any
settings, press Color Start to print.
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PhotoCapture Center
®
: Printing photos from a memory card or USB Flash memory drive
39
5
Monochrome 5
You can convert your photo to black & white.
a Make sure you have put a memory card
or USB Flash memory drive in the
proper slot.
Press (PhotoCapture).
b Press a or b to choose
Photo Effects.
Press OK.
c Press d or c to choose your photo.
Press OK.
d Press a or b to choose Monochrome.
Press OK.
e Press + or - repeatedly to enter the
number of copies you want.
f Do one of the following.
Press OK and change the print
settings. (See page 42.)
If you do not want to change any
settings, press Color Start to print.
Sepia 5
You can convert the color of your photo to
sepia.
a Make sure you have put a memory card
or USB Flash memory drive in the
proper slot.
Press (PhotoCapture).
b Press a or b to choose
Photo Effects.
Press OK.
c Press d or c to choose your photo.
Press OK.
d Press a or b to choose Sepia.
Press OK.
e Press + or - repeatedly to enter the
number of copies you want.
f Do one of the following.
Press OK and change the print
settings. (See page 42.)
If you do not want to change any
settings, press Color Start to print.
Search by Date 5
You can find your photos based on date.
a Make sure you have put a memory card
or USB Flash memory drive in the
proper slot.
Press (PhotoCapture).
b Press a or b to choose
Search by Date.
Press OK.
c Press a or b to choose the date that you
want to search from.
Press OK.
d Press d or c to choose your photo.
Note
You can view photos with other dates by
pressing d or c continuously. Press d to
view an older photo and c to view a newer
photo.
e Press + or - repeatedly to enter the
number of copies you want.
f Repeat step d and step e until you
have chosen all your photos.
g After you have chosen all your photos,
do one of the following:
Press OK and change the print
settings. (See page 42.)
If you do not want to change any
settings, press Color Start to print.
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Chapter 5
40
Print All Photos 5
You can print all the photos on your memory
card.
a Make sure you have put a memory card
or USB Flash memory drive in the
proper slot.
Press (PhotoCapture).
b Press a or b to choose
Print All Photos.
Press OK.
c Press + or - repeatedly to enter the
number of copies you want.
d Do one of the following:
Change the print settings. (See
page 42.)
If you do not want to change any
settings, press Color Start to print.
Slide show 5
You can view all your photos on the LCD
using Slide show. You can also choose a
photo during the operation.
a Make sure you have put a memory card
or USB Flash memory drive in the
proper slot.
Press (PhotoCapture).
b Press a or b to choose Slide show.
Press OK.
c Press Stop/Exit to finish Slide show.
Printing a photo during a Slide show 5
a Press OK to stop at one image while
Slide show is operating.
b Press + or - repeatedly to enter the
number of copies you want.
c Do one of the following:
Press OK and change the print
settings. (See page 42.)
If you do not want to change any
settings, press Color Start to print.
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PhotoCapture Center
®
: Printing photos from a memory card or USB Flash memory drive
41
5
Trimming 5
You can trim your photo and print a part of the
image.
Note
If your photo is very small or has irregular
proportions you may not be able to trim
the photo. The LCD will display
Image Too Small. or
Image Too Long..
a Make sure you have put a memory card
or USB Flash memory drive in the
proper slot.
Press (PhotoCapture).
b Press a or b to choose Trimming.
Press OK.
c Press d or c to choose your photo.
Press OK.
d Adjust the red frame on your photo.
The part inside of the red frame will be
printed.
Press + or - to enlarge or reduce the
frame size.
Press each arrow key to move the
position of the frame.
Press Ink to rotate the frame.
Press OK when you have finished
the frame setting.
e Press + or - repeatedly to enter the
number of copies you want.
f Do one of the following:
Press OK and change the print
settings. (See page 42.)
If you do not want to change any
settings, press Color Start to print.
DPOF printing 5
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, Fuji Photo
Film Co. Ltd., Matsushita Electric Industrial
Co. Ltd. and Sony Corporation) created this
standard to make it easier to print images
from a digital camera.
If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.
When the memory card (CompactFlash
®
,
Memory Stick
®
, Memory Stick Pro™,
SecureDigital™ MultiMediaCard™ or
xD-Picture Card™) with DPOF information is
put into your machine, you can print the
chosen image easily.
a Make sure you have put a memory card
in the proper slot.
Press (PhotoCapture). The
machine will ask you if you want to use
DPOF setting.
b Press + to choose Yes.
c Do one of the following:
Change the print settings. (See
page 42.)
If you do not want to change any
settings, press Color Start to print.
Note
An Invalid DPOF File error can occur if the
print order that was created on the camera
has been corrupted.
Delete and recreate the print order using
your camera to correct this problem.
For instruction on how to delete or
recreate the print order, refer to your
camera manufacturer’s support website or
accompanying documentation.
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Chapter 5
42
PhotoCapture Center
®
print settings 5
You can change the print settings temporarily for the next printing.
These settings are temporary, and the machine returns to its default settings 3 minutes after
printing.
Note
You can save the print settings you use most often by setting them as default.
(See Setting your changes as the new default on page 46.)
1 No. of prints
(For View Photo(s), Search by Date, Slide Show)
You can see the total number of photos that will be printed.
(For Print All Photos, Print Photos, Photo Effects, Trimming)
You can see the number of copies of each photo that will be printed.
(For DPOF printing) This does not appear.
Menu Selections Options 1 Options 2 Page
Print Quality
(Does not appear for
DPOF printing)
Normal/Photo 43
Paper Type Plain Paper/Inkjet Paper/Br
other Photo/Other Photo
43
Paper Size Letter/A4/4"x6"/5"x 7" (When A4 or Letter is chosen)
4"x 3"
5"x 3.5"
6"x 4"
7"x 5"
8"x 6"
Max. Size
43
Brightness
(Does not appear
when
Photo Effects is
chosen.)
44
PHOTO
Print Quality
Paper Type
Brightness
Contrast
Paper Size
Photo
OtherPHT
0
0
4"x 6"
Print Start Press
0001
1
Light
Dark
background
PhotoCapture Center
®
: Printing photos from a memory card or USB Flash memory drive
43
5
Print Quality 5
a Press a or b to choose
Print Quality.
Press OK.
b Press a or b to choose Normal or
Photo.
Press OK.
c If you do not want to change additional
settings, press Color Start to print.
Paper options 5
Paper Type 5
a Press a or b to choose Paper Type.
Press OK.
b Press a or b to choose the type of paper
you are using, Plain Paper,
Inkjet Paper, Brother Photo or
Other Photo.
Press OK.
c If you do not want to change additional
settings, press Color Start to print.
Paper and print size 5
a Press a or b to choose Paper Size.
Press OK.
b
Press
a
or
b
to choose the paper size you
are using,
Letter
,
4"x6"
,
5"x 7"
or
A4
.
Press OK.
c If you chose Letter or A4, press a or b to
choose the print size.
Press OK.
d If you do not want to change additional
settings, press Color Start to print.
Contrast
(Does not appear
when
Photo Effects is
chosen.)
44
True2Life
(Does not appear
when
Photo Effects is
chosen.)
On/Off
White Balance / Sharpness /
Color Density / Exit
44
Cropping On/Off 45
Borderless On/Off 45
Set New Default Yes/No 46
Factory Reset Yes/No 46
Menu Selections Options 1 Options 2 Page
Example: Printed Position for Letter paper
1
4"x 3"
2
5"x 3.5"
3
6"x 4"
4
7"x 5"
5
8"x 6"
6
Max. Size
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Chapter 5
44
Adjusting Brightness,
Contrast and Color 5
Brightness 5
a Press a or b to choose Brightness.
Press OK.
b Press a to make a lighter print or press
b to make a darker print.
Press OK.
c If you do not want to change additional
settings, press Color Start to print.
Contrast 5
You can choose the contrast setting. More
contrast will make an image look sharper and
more vivid.
a Press a or b to choose Contrast.
Press OK.
b Press a to increase the contrast or press
b to decrease the contrast.
Press OK.
c If you do not want to change additional
settings, press Color Start to print.
Color Enhancement (True2Life
®
) 5
You can turn on the color enhancement
(True2Life
®
) feature to print more vivid
images. Printing time will be slower.
a Press a or b to choose True2Life.
Press OK.
b Do one of the following:
If you want to customize the White
Balance, Sharpness or Color
Density, press d or c to choose On,
and then go to step c.
If you do not want to customize,
press d or c to choose Off.
Press OK and then go to step f.
c Press a or b to choose
White Balance, Sharpness or
Color Density.
Press OK.
d Press a or b to adjust the degree of the
setting.
Press OK.
e Do one of the following:
If you want to customize another
color enhancement, press a or b to
choose other option.
If you want to change another
settings, press a or b to choose
Exit, and then press OK.
f If you do not want to change additional
settings, press Color Start to print.
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PhotoCapture Center
®
: Printing photos from a memory card or USB Flash memory drive
45
5
Note
White Balance
This setting adjusts the hue of the white
areas of an image. Lighting, camera
settings and other influences will effect the
appearance of white. The white areas of a
picture may be slightly pink, yellow or
some other color. By using this setting,
you can correct that effect and bring the
white areas back to pure white.
Sharpness
This setting enhances the detail of an
image, similar to adjusting the fine focus
on a camera. If the image is not in true
focus and you cannot see the fine details
of the picture, then adjust the sharpness.
Color Density
This setting adjusts the total amount of
color in the image. You can increase or
decrease the amount of color in an image
to improve a washed out or weak picture.
Cropping 5
If your photo is too long or wide to fit the
available space on your chosen layout, part
of the image will automatically be cropped.
The factory setting is On. If you want to print
the whole image, turn this setting to Off.
a Press a or b to choose Cropping.
Press OK.
b Press a or b to choose Off (or On).
Press OK.
c If you do not want to change additional
settings, press Color Start to print.
Cropping: On
5
Cropping: Off 5
Borderless printing 5
This feature expands the printable area to the
edges of the paper. Printing time will be
slightly slower.
a Press a or b to choose Borderless.
Press OK.
b Press a or b to choose Off (or On).
Press OK.
c If you do not want to change additional
settings, press Color Start to print.
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Chapter 5
46
Setting your changes as the
new default 5
You can save the print settings you use most
often by setting them as the default settings.
These settings will stay until you change
them again.
a Press a or b to choose your new setting.
Press OK.
Repeat this step for each setting you
want to change.
b After changing the last setting, press a
or b to choose Set New Default.
Press OK.
c Press + to choose Yes.
d Press Stop/Exit.
Restoring all settings to the
factory settings 5
You can restore all the settings you have
changed to the factory settings. These
settings will stay until you change them again.
a Press a or b to choose
Factory Reset.
Press OK.
b Press + to choose Yes.
c Press Stop/Exit.
Scan to a memory card
or USB Flash memory
drive
5
Entering Scan mode 5
When you want to scan to a memory card or
USB Flash memory drive, press
(Scan).
The LCD shows:
Press a or b to choose Scan to Media.
Press OK.
If you are not connected to your computer
only the Scan to Media selection will appear
on the LCD.
(See Scanning for Windows
®
or Macintosh
®
in the Software User’s Guide on the CD-ROM
for details about the other menu options.)
SCAN
Scan to E-mail
Scan to Image
Scan to OCR
Scan to File
Scan to Media
OKSelect & Press
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PhotoCapture Center
®
: Printing photos from a memory card or USB Flash memory drive
47
5
How to scan to a memory card
or USB Flash memory drive 5
You can scan black & white and color
documents into a memory card or USB Flash
memory drive. Black & white documents will
be stored in PDF (*.PDF) or TIFF (*.TIF) file
formats. Color documents may be stored in
PDF (*.PDF) or JPEG (*.JPG) file formats.
The factory setting is 150dpi Color and the
default file format is PDF. File names default
to the current date that you set using the
control panel keys. (For details, see Quick
Setup Guide.) For example, the fifth image
scanned on June 1, 2007 would be named
06010705.PDF. You can change the color
and quality.
a Insert a CompactFlash
®
, Memory
Stick
®
, Memory Stick Pro™,
SecureDigital™, MultiMediaCard™, xD-
Picture Card™ or USB Flash memory
drive into your machine.
WARNING
DO NOT take out the memory card while
PhotoCapture is blinking to avoid
damaging the card, USB Flash memory
drive, or data stored on the device that you
are using.
b Load your document.
c Press (Scan).
d Press a or b to choose
Scan to Media.
Press OK.
e Do one of the following.
To change the quality, go to step f.
Press Black Start or Color Start to
start scanning without changing
additional settings.
f Press a or b to choose 150dpi Color,
300dpi Color, 600dpi Color,
200x100dpi B/W or 200dpi B/W.
Press OK.
g Do one of the following.
To change the file type, go to step h.
Press Black Start or Color Start to
start scanning without changing
additional settings.
h Press a or b to choose JPEG, PDF or
TIFF.
Press OK.
Note
If you chose color in the resolution setting,
you cannot choose TIFF.
If you chose black & white in the resolution
setting, you cannot choose JPEG.
i Press Black Start or Color Start.
Quality Selectable File
Format
150dpi Color JPEG / PDF
300dpi Color JPEG / PDF
600dpi Color JPEG / PDF
200x100dpi B/W TIFF / PDF
200dpi B/W TIFF / PDF
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Chapter 5
48
Understanding the
Error Messages
5
Once you are familiar with the types of errors
that can occur while you are using
PhotoCapture Center
®
, you can easily
identify and troubleshoot any problems.
Hub is Unusable.
This message will appear if a Hub or USB
Flash memory drive with a Hub has been
put into the USB direct interface.
Media Error
This message will appear if you put in a
memory card that is either bad or not
formatted, or when there is a problem with
the media drive. To clear this error, take
out the memory card.
No File
This message will appear if you try to
access a memory card or USB Flash
memory drive in the drive (slot) that does
not contain a .JPG file.
Out of Memory
This message will appear if you are
working with images that are too large for
the machine's memory. This message will
also appear when a memory card or USB
Flash memory drive you are using does
not have enough space available for the
scanned document.
Media is Full.
This message will appear if you are trying
to save more than 999 files in a memory
card or USB Flash memory drive.
Unusable Device
This message will appear if a USB device
or USB Flash memory drive that is not
supported has been connected to the USB
direct interface. (For more information,
visit us at http://solutions.brother.com.)
This message can also appear if you
connect a broken device to the USB direct
interface.
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49
6
6
Printing photos
directly from a
PictBridge camera
6
Your Brother machine supports the
PictBridge standard, allowing you to connect
to and print photos directly from any
PictBridge compatible digital camera.
If your camera is using the USB Mass
Storage standard, you can also print photos
from a digital camera without PictBridge. See
Printing photos directly from a digital camera
(without PictBridge) on page 51.
PictBridge requirements 6
To avoid errors, remember the following
points:
The machine and the digital camera must
be connected using a suitable USB cable.
The image file extension must be .JPG
(other image file extensions like .JPEG,
.TIF, .GIF and so on will not be
recognized).
PhotoCapture Center
®
operations are not
available when using the PictBridge
feature.
Setting your digital camera 6
Make sure your camera is in PictBridge
mode. The following PictBridge settings may
be available from the LCD of your PictBridge
compatible camera.
Depending on your camera some of these
settings may not be available.
1
See DPOF printing on page 50 for more details.
2
If your camera is set to use the Printer Settings
(Default setting), the machine will print your photo
using the following settings.
When your camera does not have any
menu selections, this setting is also used.
The names and availability of each setting
depends on the specification of your camera.
Please refer to the documentation supplied
with your camera for more detailed
information on changing PictBridge settings.
Printing photos from a camera 6
Camera Menu
Selections
Options
Paper Size Letter, A4, 4"×6", Printer
Settings (Default setting)
2
Paper Type Plain Paper, Glossy Paper,
Inkjet Paper, Printer Settings
(Default setting)
2
Layout Borderless: On, Borderless:
Off, Printer Settings
(Default setting)
2
DPOF setting
1
-
Print Quality Normal, Fine, Printer Settings
(Default setting)
2
Color
Enhancement
On, Off, Printer Settings
(Default setting)
2
Settings Options
Paper Size 4"×6"
Paper Type Glossy Paper
Layout Borderless: On
Print Quality Fine
Color Enhancement Off
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Chapter 6
50
Printing Images 6
Note
Remove any memory cards or USB Flash
memory drive from the machine before
connecting a digital camera.
a Make sure that your camera is turned
off. Connect your camera to the USB
direct interface (1) on the machine using
the USB cable.
1 USB direct interface
b Turn on the camera.
When the machine has recognized the
camera, the LCD shows
Camera Connected.
c Choose the photo you want to print
following the instructions from your
camera.When the machine starts
printing a photo, the LCD will show
Printing.
WARNING
To prevent damage to your machine, do not
connect any device other than a digital
camera or USB Flash memory drive to the
USB direct interface.
DPOF printing 6
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, Fuji Photo
Film Co. Ltd., Matsushita Electric Industrial
Co. Ltd. and Sony Corporation) created this
standard to make it easier to print images
from a digital camera.
If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.
1
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Printing photos from a camera
51
6
Printing photos
directly from a digital
camera (without
PictBridge)
6
If your camera is using the USB Mass
Storage standard, you can connect your
camera in storage mode. This enables you to
print photos from your camera.
If you would like to print photos in PictBridge
mode, see Printing photos directly from a
PictBridge camera on page 49.
Note
The name, availability and operation differ
among digital cameras. Please refer to the
documentation supplied with your camera
for detailed information, such as how to
switch from PictBridge mode to mass
storage mode.
Printing Images 6
Note
Remove any memory cards or USB Flash
memory drive from the machine before
connecting a digital camera.
a Make sure that your camera is turned
off. Connect your camera to the USB
direct interface (1) on the machine using
the USB cable.
1 USB direct interface
b Turn on the camera.
c Follow the steps in Print
Images on page 35.
WARNING
To prevent damage to your machine, do not
connect any device other than a digital
camera or USB Flash memory drive to the
USB direct interface.
1
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Chapter 6
52
Understanding the
Error Messages
6
Once you are familiar with the types of errors
that can occur while you are using PictBridge,
you can easily identify and troubleshoot any
problems.
Out of Memory
This message will appear if you are
working with images that are too large for
the machine's memory.
Unusable Device
This message will appear if you connect a
camera which is not in PictBridge mode
nor using the USB Mass Storage
standard. This message can also appear if
you connect a broken device to the USB
direct interface.
For more detailed solutions see Error
messages on page 69.
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Section IV
Software IV
Software and Network features 54
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54
7
The CD-ROM includes the Software User’s
Guide and Network User’s Guide
(DCP-560CN only) for features available
when connected to a computer (for example,
printing and scanning). The guide has easy to
use links that, when clicked, will take you
directly to a particular section.
You can find information on these features:
Printing
Scanning
ControlCenter3 (for Windows
®
)
ControlCenter2 (for Macintosh
®
)
PhotoCapture Center
®
Network Printing (DCP-560CN only)
Network Scanning (DCP-560CN only)
How to read the HTML User’s Guide
This is a quick reference for using the HTML
User’s Guide.
(For Windows
®
)
Note
If you have not installed the software, see
Viewing Documentation on page 2.
a From the Start menu, point to Brother,
DCP-XXXX (where XXXX is your model
number) from the programs group, then
click User’s Guides in HTML format.
b Click SOFTWARE USER’S GUIDE
(or NETWORK USER’S GUIDE) from
the top menu.
c Click the heading you would like to view
from the list at the left of the window.
(For Macintosh
®
)
a Make sure your Macintosh
®
is turned
on. Insert the Brother CD-ROM into your
CD-ROM drive.
b Double-click the Documentation icon.
c Double-click your language folder, and
then double-click the top page file.
d Click SOFTWARE USER’S GUIDE
(or NETWORK USER’S GUIDE) in the
top menu, and then click the heading
you would like to read from the list at the
left of the window.
Software and Network features 7
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Section V
Appendixes V
Safety and Legal 56
Troubleshooting and Routine Maintenance 65
Menu and Features 85
Specifications 94
Glossary 105
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56
A
Choosing a location A
Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put
the machine near a standard AC power outlet. Choose a location where the temperature remains
between 50° F and 95° F (10° C and 35° C).
CAUTION
Avoid placing your machine in a high-traffic area.
Avoid placing your machine on carpet.
DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment,
chemicals or water.
DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.
DO NOT connect your machine to electrical outlets controlled by wall switches or automatic
timers.
Disruption of power can wipe out information in the machine's memory.
DO NOT connect your machine to electrical outlets on the same circuit as large appliances
or other equipment that might disrupt the power supply.
Avoid interference sources, such as speakers or the base units of non-Brother cordless
phones.
Safety and Legal A
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Safety and Legal
57
A
To use the machine safely
Please keep these instructions for later reference and read them before attempting any maintenance.
WARNING
There are high voltage electrodes inside the machine. Before you clean the inside of the
machine, make sure you have unplugged the power cord from the AC power outlet. Doing this
will prevent an electrical shock.
DO NOT handle the plug with wet hands. Doing this may cause an electrical shock.
Always make sure the plug is fully inserted.
DO NOT pull in the middle of the AC power cord. Doing this may cause an electrical shock.
DO NOT put your hands on the edge of the machine under the document cover or the scanner
cover. Doing this may cause injury.
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58
DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing
this may cause injury.
DO NOT touch the paper feed roller. Doing this may cause injury.
DO NOT touch the area shaded in the illustration. Doing this may cause injury.
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Safety and Legal
59
A
When moving the machine you must lift it from the base, by placing a hand at each side of the
unit as shown in the illustration. Do not carry the machine by holding the scanner cover.
DO NOT use flammable substances or any type of spray to clean the inside or outside of the
machine. Doing this may cause a fire or electrical shock.
If the machine becomes hot, releases smoke, or generates any strong smells, immediately turn
off the power switch and unplug the machine from the AC power outlet. Call Brother Customer
Service. (See Brother numbers on page i.)
If metal objects, water or other liquids get inside the machine, immediately turn off the power
switch and unplug the machine from the AC power outlet. Call Brother Customer Service.
(See Brother numbers on page i.)
WARNING
This product must be installed near an AC power outlet that is easily accessible. In case of
an emergency, you must unplug the power cord from the AC power outlet to shut off the
power completely.
Always make sure the plug is fully inserted.
CAUTION
Lightning and power surges can damage this product! We recommend that you use a quality
surge protection device on the AC power line or unplug the cords during a lightning storm.
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60
Important safety instructions A
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall outlet before cleaning the inside of the machine. DO NOT
use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 DO NOT use this product near water.
6 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
7 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To
ensure reliable operation of the product and to protect it from overheating, these openings
must not be blocked or covered. The openings should never be blocked by placing the product
on a bed, sofa, rug, or other similar surface. This product should never be placed near or over
a radiator or heater. This product should never be placed in a built-in installation unless proper
ventilation is provided.
8 This product should be operated from the type of power source indicated on the label. If you
are not sure of the type of power available, call your dealer or local power company.
9 Use only the power cord supplied with this machine.
10 DO NOT allow anything to rest on the power cord. DO NOT place this product where people
can walk on the cord.
11 If an extension cord is used with this product, make sure that the total ampere ratings of the
products plugged into the extension cord do not exceed the extension cord ampere rating.
Also, make sure that the total of all products plugged into the AC power outlet does not exceed
15 amperes (USA only).
12 DO NOT place anything in front of the machine that will block printing. DO NOT place anything
in the path of printing.
13 Wait until pages have exited the machine before picking them up.
14 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never
spill liquid of any kind on the product. DO NOT attempt to service this product yourself because
opening or removing covers may expose you to dangerous voltage points and other risks and
may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the
location of your nearest Brother Authorized Service Center, please call the following:
In USA: 1-800-284-4357
In Canada: 1-877-BROTHER
15 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized
Service Personnel under the following conditions:
When the power cord is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
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Safety and Legal
61
A
If the product does not operate normally when the operating instructions are followed,
adjust only those controls that are covered by the operating instructions. Improper
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
If the product has been dropped or the cabinet has been damaged.
If the product exhibits a distinct change in performance, indicating a need for service.
16 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
17 To reduce the risk of fire, electric shock and injury to people, note the following:
DO NOT use this product near appliances that use water, a swimming pool, or in a wet
basement.
DO NOT use the machine during an electrical storm (there is the remote possibility of an
electrical shock) or to report a gas leak in the vicinity of the leak.
Federal Communications Commission (FCC) Declaration of
Conformity (USA only) A
declares, that the products
Product Name: DCP-350C and DCP-560CN
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Call the dealer or an experienced radio/TV technician for help.
Responsible Party: Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911 USA
TEL: (908) 704-1700
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62
WARNING
For protection against the risk of electrical shock, always disconnect all cables from the wall
outlet before servicing, modifying or installing the equipment.
Brother cannot accept any financial or other responsibilities that may be the result of your use
of this information, including direct, special or consequential damages. There are no warranties
extended or granted by this document.
This machine has been certified to comply with FCC standards, which are applied to the USA
only.
IMPORTANT
Changes or modifications not expressly approved by Brother Industries, Ltd. could void the
user's authority to operate the equipment.
Industry Canada Compliance Statement (Canada only) A
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
LAN connection (DCP-560CN only) A
CAUTION
DO NOT connect this product to a LAN connection that is subject to over-voltages.
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Safety and Legal
63
A
Legal limitations for copying A
Color reproductions of certain documents are illegal and may result in either criminal or civil
liability. This memorandum is intended to be a guide rather than a complete listing of every
possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular
questionable documents.
The following documents issued by the United States/Canadian Government or any of its
Agencies may not be copied:
Money
Bonds or other certificates of indebtedness
Certificates of Deposit
Internal Revenue Stamps (canceled or uncanceled)
Selective Service or draft papers
Passports
United States/Canadian Postage Stamps (canceled or uncanceled)
Food Stamps
Immigration Papers
Checks or drafts drawn by Governmental agencies
Identifying badges or insignias
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair use’.
Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
Licenses and Certificates of Title to motor vehicles may not be copied under certain
state/provincial laws.
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64
Trademarks A
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
© 2007 Brother Industries, Ltd. All rights reserved.
Microsoft and Windows are registered trademarks of Microsoft in the U.S. and other countries.
Windows Vista is either a registered trademark or trademark of Microsoft Corporations in the
United States and/or other countries.
Macintosh and TrueType are registered trademarks of Apple Inc.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
Microdrive is a trademark of International Business Machine Corporation.
CompactFlash is a registered trademark of SanDisk Corporation.
Memory Stick is a registered trademark of Sony Corporation.
SecureDigital is a trademark of Matsushita Electric Industrial Co. Ltd., SanDisk Corporation and
Toshiba Corporation.
SanDisk is a licensee of the SD and miniSD trademarks.
MultiMediaCard is a trademark of Infineon Technologies and licensed to the MultiMediaCard
Association.
xD-Picture Card is a trademark of Fujifilm Co. Ltd., Toshiba Corporation and Olympus Optical Co.
Ltd.
PictBridge is a trademark.
Memory Stick Pro, Memory Stick Pro Duo, Memory Stick Duo and MagicGate are trademarks of
Sony Corporation.
FaceFilter Studio is a trademark of Reallusion, Inc.
Each company whose software title is mentioned in this manual has a Software License
Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User's Guide, the Software User's
Guide and the Network User’s Guide (DCP-560CN only) are registered trademarks of their
respective companies.
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65
B
B
Troubleshooting B
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made
from within that country.
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com
.
If you are having difficulty with your machine B
Troubleshooting and Routine
Maintenance
B
Printing
Difficulty Suggestions
No printout Check the interface cable on both the machine and your computer. (See the Quick
Setup Guide.)
Check that the machine is plugged in and that the On/Off key is on.
One or more ink cartridges are empty. (See Replacing the ink
cartridges on page 74.)
Check to see if the LCD is showing an error message.
(See Error messages on page 69.)
Check that the correct printer driver has been installed and chosen.
Make sure that the machine is online. Click Start and then Printers and Faxes.
Right-click and choose Brother DCP-XXXX (where XXXX is your model name),
and make sure that Use Printer Offline is unchecked.
Poor print quality Check the print quality. (See Checking the print quality on page 80.)
Make sure that the Media Type setting in the printer driver or the Paper Type
setting in the machine’s menu matches the type of paper you are using.
(See Printing for Windows
®
or Printing and Faxing for Macintosh
®
in the Software
User's Guide on the CD-ROM.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
The expiration date written on the cartridge package has passed.
(Cartridges stay usable for up to two years if kept in their original packaging.)
The ink cartridge was in your machine over six months.
The ink cartridge may not have been stored properly before use.
Try using the recommended types of paper. (See Acceptable paper and other
media on page 12.)
The recommended environment for your machine is between 68° F to 91° F
(20° C to 33° C).
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66
White horizontal lines appear in text
or graphics.
Clean the print head. (See Cleaning the print head on page 80.)
Try using the recommended types of paper. (See Acceptable paper and other
media on page 12.)
If you want to print on Photo 4"×6" or Photo L 3.5"×5" paper, make sure you use
the photo bypass tray. (See Loading photo paper on page 19.)
The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 80.)
Characters and lines are stacked. Check the printing alignment. (See Checking the print alignment on page 81.)
Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guide
is adjusted correctly. (See Loading paper and other media on page 16.)
Make sure the Jam Clear Cover is set properly.
Smudged stain at the top center of
the printed page.
Make sure the paper is not too thick or curled. (See Acceptable paper and other
media on page 12.)
Printing appears dirty or ink seems
to run.
Make sure you are using the proper types of paper. (See Acceptable paper and
other media on page 12.) Don't handle the paper until the ink is dry.
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine printer
platen on page 78.)
Make sure you are using the paper support flap. (See Loading paper and other
media on page 16.)
The machine prints dense lines on
the page.
Check Reverse Order in the Basic tab of the printer driver.
The printouts are wrinkled. In the printer driver Basic tab, click Settings, and uncheck Bi-Directional
Printing.
Cannot perform ‘2 in 1
or ‘4 in 1
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Basic tab. Also, click the Settings tab, and make sure you uncheck Color
Enhancement (True2Life
®
).
Turn the borderless feature off. Borderless printing is slower than normal printing.
(See Printing for Windows
®
or Printing and Faxing for Macintosh
®
in the Software
User's Guide on the CD-ROM.)
True2Life
®
is not working properly. If the image data is not full color in your application (such as 256 color), True2Life
®
will not work. Use at least 24 bit color data with the True2Life
®
feature.
Machine feeds multiple pages. Make sure the paper is loaded properly in the paper tray. (See Loading paper and
other media on page 16.)
Check that more than two types of paper are not loaded in the paper tray at any
one time.
Printed pages are not stacked
neatly.
Make sure you are using the paper support flap. (See Loading paper and other
media on page 16.)
Printed pages double feedand
cause a paper jam.
Make sure you pull out the paper support until it clicks and unfold the paper
support flap.
Machine does not print from Paint
Brush.
Try setting the Display setting to ‘256 colors.’
Machine does not print from Adobe
Illustrator.
Try to reduce the print resolution. (See Printing for Windows
®
or Printing and
Faxing for Macintosh
®
in the Software User's Guide on the CD-ROM.)
Printing (continued)
Difficulty Suggestions
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Troubleshooting and Routine Maintenance
67
B
Copying Difficulties
Difficulty Suggestions
Vertical streaks appear in copies. If you see vertical streaks on copies, clean the scanner. (See Cleaning the
scanner on page 78.)
Poor copy results when using the
ADF (DCP-560CN only)
Try using the scanner glass. (See Using the scanner glass on page 11.)
Vertical black line appears in
copies. (DCP-560CN only)
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip. Clean the glass strip. (See Cleaning the scanner on page 78.)
Scanning Difficulties
Difficulty Suggestions
TWAIN/WIA errors appear when
starting to scan.
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
PaperPort™ 11SE with OCR, click File, Scan or Get Photo and click Select to
choose the Brother TWAIN/WIA driver.
Poor scanning results when using
the ADF. (DCP-560CN only)
Try using the scanner glass. (See Using the scanner glass on page 11.)
Software Difficulties
Difficulty Suggestions
Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
‘Device Busy’ Make sure the machine is not showing an error message on the LCD.
Cannot print images from
FaceFilter Studio.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the CD-ROM supplied with your machine. To install FaceFilter Studio see the
Quick Setup Guide.
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned On and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
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68
PhotoCapture Center
®
Difficulties
Difficulty Suggestions
Removable Disk does not work
properly.
1 Have you installed the Windows
®
2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows
®
2000 update using one of the following methods.
Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup Guide.)
Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.
2
Take out the memory card or USB Flash memory drive and put it back in again.
3 If you have tried ‘Eject’ from within Windows
®
, take out the memory card or
USB Flash memory drive before you continue.
4 If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and
then try again.
5
If all of the above do not work, turn off your PC and machine, and then turn them
on again. (You will have to unplug the power cord of the machine to turn it off.)
Cannot access Removable Disk
from Desktop icon.
Make sure that you have correctly inserted the memory card or USB Flash
memory drive.
Network Difficulties
Difficulty Suggestions
Cannot print over the Network. Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Printing Reports on page 9) and check the
current Network settings printed in this list. Reconnect the LAN cable to the hub to
verify that the cabling and network connections are good. If possible, try
connecting the machine to a different port on your hub using a different cable. If
the connections are good, the machine shows LAN Active for 2 seconds.
(If you are having Network problems, see the Network User’s Guide on the
CD-ROM for more information.)
The network scanning feature does
not work.
(For Windows
®
users only) Firewall settings on your PC may be rejecting the
necessary network connection. Follow the instructions below to configure the
Firewall. If you are using personal Firewall software, see the User’s Guide for your
software or contact the software manufacturer.
For Windows
®
XP SP2 and Windows Vista™ users, see Firewall settings in the
Software User’s Guide on the CD-ROM.
For Windows
®
XP SP1 user’s, please visit the Brother Solutions Center.
Your computer cannot find your
machine.
<Windows
®
users>
Firewall settings on you PC may be rejecting the necessary network connection.
(For details, see the suggestion above for ‘The network scanning feature does not
work.’)
<Macintosh
®
users>
Re-select your machine in the Device Selector application located in Macintosh
HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model of
ControlCenter2.
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Troubleshooting and Routine Maintenance
69
B
Error messages B
As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers
the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
.
Error Message Cause Action
Cover is Open. The scanner cover is not closed
completely.
Lift the scanner cover and then close it
again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover until it
clicks.
Data Remaining
Print data is left in the machine's
memory.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
Document Jam The document was not inserted
or fed properly, or the document
scanned from the ADF was too
long.
See Using the ADF (DCP-560CN
only) on page 10.
See Document jam (DCP-560CN
only) on page 71.
High Temperature The print head is too warm. Allow the machine to cool down.
Hub is Unusable. A Hub or USB Flash memory
drive with Hub has been
connected to the USB direct
interface.
A Hub or USB Flash memory drive with
Hub are not supported. Unplug the device
from the USB direct interface.
Image Too Long. The proportions of your photo
are irregular so effects could not
be added.
Choose a regularly proportioned image.
Image Too Small. The size of your photo is too
small to trim.
Choose a larger image.
Ink Empty One or more of the ink cartridges
is empty. The machine will stop
all print operations.
Replace the empty ink cartridges. (See
Replacing the ink cartridges on page 74.)
Low Temperature The print head is too cold. Allow the machine to warm up.
Media Error The memory card is either
corrupted, improperly formatted,
or there is a problem with the
memory card.
Put the card firmly into the slot again to
make sure it is in the correct position. If the
error remains, check the media drive (slot)
of the machine by putting in another
memory card that you know is working.
Media is Full. The memory card or USB Flash
memory drive you are using
already contains 999 files.
Your machine can only save to your memory
card or USB Flash memory drive if it contains
less than 999 files. Try deleting unused files
to free some space and try again.
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70
Near Empty One or more of the ink cartridges
are running out of ink.
Order a new ink cartridge. (See Ordering
accessories and supplies on page iii.)
No Cartridge An ink cartridge is not installed
properly.
Take out the ink cartridge and put it in
again seating it properly. (See Replacing
the ink cartridges on page 74.)
No File The memory card or USB Flash
memory drive in the media drive
does not contain a .JPG file.
Put the correct memory card or USB Flash
memory drive into the slot again.
No Paper Fed The machine is out of paper or
paper is not properly loaded in
the paper tray.
Do one of the following:
Refill the paper in the paper tray, and
then press Black Start or Color Start.
Remove the paper and load it again
and then press Black Start or
Color Start.
The paper is jammed in the
machine.
See Printer jam or paper jam on page 72.
Out of Memory The machine's memory is full. Copy operation in progress
Press Stop/Exit and wait until the other
operations in progress finish and then try
again.
The memory card or USB Flash
memory drive you are using does
not have enough free space to
scan the documents.
Delete unused files from your memory card
or USB Flash memory drive to make some
free space and then try again.
Paper Jam Paper is jammed in the machine. Remove the Jam Clear Cover (at the back
of the machine) and pull out the jammed
paper. See Printer jam or paper
jam on page 72.
Unable to Clean XX
Unable to Init. XX
Unable to Print XX
Unable to Scan XX
The machine has a mechanical
problem.
Disconnect the machine from the power for
several minutes, then reconnect it.
Unusable Device
Disconnect device from
front connector & turn
machine off & then on
A broken device has been
connected to the USB direct
interface.
Unplug the device from the USB direct
interface, then press On/Off to turn the
machine off and then on again.
Error Message Cause Action
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Troubleshooting and Routine Maintenance
71
B
Error animation B
Error animation automatically displays step-
by-step instructions when paper gets jammed
or ink cartridges become empty. You can
read the steps at your own pace by pressing
c to see the next step and d to go backward.
If you do not press a key, after 1 minute the
animation starts running automatically again.
Note
You can press c, d or OK to pause the
auto-animation and go back to step-by-
step mode.
Document jam
(DCP-560CN only) B
Documents can jam in the ADF unit if they are
not inserted or fed properly, or if they are too
long. Follow the steps below to clear a
document jam.
Document is jammed in the top of the
ADF unit
B
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover.
c Pull the jammed document up and to the
left.
d Close the ADF cover.
e Press Stop/Exit.
Note
To avoid document jams close the ADF
cover properly by pressing it down in the
middle.
Unusable Device Please
Disconnect USB Device.
A USB device or USB Flash
memory drive that is not
supported has been connected
to the USB direct interface.
For more information, visit us at
http://solutions.brother.com
Unplug the device from the USB direct
interface.
Error Message Cause Action
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72
Document is jammed inside the ADF
unit
B
a Take out any paper from the ADF that is
not jammed.
b Lift the document cover.
c Pull the jammed document out to the
left.
d Close the document cover.
e Press Stop/Exit.
Printer jam or paper jam B
Take out the jammed paper depending on
where it is jammed in the machine.
a Pull the paper tray (1) out of the
machine.
b Pull out the jammed paper (1).
c Reset the machine by lifting the scanner
cover from the front of the machine and
then closing it.
If you cannot remove the jammed
paper from the front side, or the error
message still appears on the LCD
after you remove the jammed paper,
please go to the next step.
1
1
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Troubleshooting and Routine Maintenance
73
B
d Remove the Jam Clear Cover (1) from
the back of the machine. Pull the
jammed paper out of the machine.
CAUTION
DO NOT place the jam clear cover face
down as shown in the illustration. You may
damage the cover and cause paper jams.
e Put the Jam Clear Cover back on.
Make sure the cover is set properly.
f Lift the scanner cover (1) from the front
side of the machine until it locks
securely into the open position.
Make sure that there is no jammed
paper left in the corners of the machine.
Note
If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.
1
1
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74
g Lift the scanner cover to release the
lock (1). Gently push the scanner cover
support down (2) and close the scanner
cover (3).
h Push the paper tray firmly back into the
machine. While holding the paper tray in
place, pull out the paper support until it
clicks and unfold the paper support flap.
Note
Make sure you pull out the paper support
until it clicks.
Routine maintenance B
Replacing the ink cartridges B
Your machine is equipped with an ink dot
counter. The ink dot counter automatically
monitors the level of ink in each of the 4
cartridges. When the machine detects an ink
cartridge is running out of ink, the machine
will tell you with a message on the LCD.
The LCD will tell you which ink cartridge is low
or needs replacing. Be sure to follow the LCD
prompts to replace the ink cartridges in the
correct order.
Even though the machine tells you that an ink
cartridge is empty, there will be a small
amount of ink left in the ink cartridge. It is
necessary to keep some ink in the ink
cartridge to prevent air from drying out and
damaging the print head assembly.
a Open the ink cartridge cover.
If one or more ink cartridges are empty,
for example Black, the LCD shows
Ink Empty and Black.
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Troubleshooting and Routine Maintenance
75
B
b Pull the lock release lever down and
take out the ink cartridge for the color
shown on the LCD.
c Open the new ink cartridge bag for the
color shown on the LCD, and then take
out the ink cartridge.
d Remove the protective yellow cap (1).
Improper Setup
DO NOT touch the area shown in the
illustration below.
Note
If the protective yellow caps come off
when you open the bag, the cartridge will
not be damaged.
e Each color has its own correct position.
Insert the ink cartridge in the direction of
the arrow on the label.
f Lift the lock release lever and push it
until it clicks, and then close the ink
cartridge cover.
1
M
brother
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76
g The machine will automatically reset the
ink dot counter.
Note
If you replaced an ink cartridge, the LCD
will ask you to verify that it was a brand
new one. (For example,
Did You Change Black) For each
new cartridge you installed, press + (Yes)
to automatically reset the ink dot counter
for that color. If the ink cartridge you
installed is not a brand new one, be sure
to press - (No).
If the LCD shows No Cartridge after
you install the ink cartridges, check that
the ink cartridges are installed properly.
WARNING
If ink gets in your eyes, wash them out with
water at once and call a doctor if you are
concerned.
CAUTION
DO NOT take out ink cartridges if you do
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink left
in the cartridge.
DO NOT touch the cartridge insertion slots.
If you do so, the ink may stain your skin.
If ink stains your skin or clothing, wash with
soap or detergent at once.
If you mix the colors by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting the
cartridge installation.
Once you open an ink cartridge, install it in
the machine and use it up within six months
of installation. Use unopened ink cartridges
by the expiration date written on the
cartridge package.
DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out
of the cartridge.
Brother strongly recommends that you do
not refill the ink cartridges provided with
your machine. We also strongly
recommend that you continue to use only
Genuine Brother Brand replacement ink
cartridges. Use or attempted use of
potentially incompatible ink and/or
cartridges in the Brother machine may
cause damage to the machine and/or may
result in unsatisfactory print quality. Our
warranty coverage does not apply to any
problem that is caused by the use of
unauthorized third party ink and/or
cartridges. To protect your investment and
obtain premium performance from the
Brother machine, we strongly recommend
the use of Genuine Brother Supplies.
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Troubleshooting and Routine Maintenance
77
B
Cleaning the outside of the
machine B
CAUTION
Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the outside surface of the
machine.
DO NOT use cleaning materials that
contain ammonia.
DO NOT use isopropyl alcohol to remove
dirt from the control panel. It may crack the
panel.
Clean the outside of the machine as
follows:
B
a Pull the paper tray (1) completely out of
the machine.
b Wipe the outside of the machine with a
soft cloth to remove dust.
c Lift the output paper tray cover and
remove anything that is stuck inside the
paper tray.
d Wipe the inside and outside of the paper
tray with a soft cloth to remove dust.
e Close the output paper tray cover and
put the paper tray firmly back in the
machine.
1
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78
Cleaning the scanner B
a Lift the document cover (1). Clean the
scanner glass (2) and the white plastic
(3) with a soft lint-free cloth moistened
with a non-flammable glass cleaner.
b (DCP-560CN only) In the ADF unit,
clean the white bar (1) and the glass
strip (2) with a lint-free cloth moistened
with a non-flammable glass cleaner.
Note
In addition to cleaning the glass strip with
a non-flammable glass cleaner, run your
finger tip over the glass to see if you can
feel anything on it. If you feel dirt or debris,
clean the glass again concentrating on
that area. You may need to repeat the
cleaning process three or four times. To
test, make a copy after each cleaning.
Cleaning the machine printer
platen B
WARNING
Unplug the machine from the AC power
outlet before cleaning the printer platen (1).
If ink is scattered on or around the printer
platen, wipe it off with a soft, dry, lint-free
cloth.
a Using both hands, use the plastic tabs
on both sides of the machine to lift the
scanner cover until it locks securely into
the open position.
b Clean the machine printer platen (1).
2
1
3
1
2
1
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Troubleshooting and Routine Maintenance
79
B
Cleaning the paper pick-up
roller B
a Pull the paper tray completely out of the
machine.
b Unplug the machine from the AC power
outlet and remove the Jam Clear
Cover (1).
CAUTION
DO NOT place the jam clear cover face
down as shown in the illustration. You may
damage the cover and cause paper jams.
c Clean the paper pick-up roller (1) with
isopropyl alcohol on a cotton swab.
d Put the Jam Clear Cover back on.
Make sure the cover is set properly.
e Re-connect the power cord.
f Slowly push the paper tray completely
back into the machine.
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1
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80
Cleaning the print head B
To maintain good print quality, the machine
will automatically clean the print head. You
can start the cleaning process manually if
there is a print quality problem.
Clean the print head and ink cartridges if you
get a horizontal line in the text or graphics on
your printed pages. You can clean Black only,
three colors at a time
(Yellow/Cyan/Magenta), or all four colors at
once.
Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily.
CAUTION
DO NOT touch the print head. Touching the
print head may cause permanent damage
and may void the print head's warranty.
a Press Ink.
b Press a or b to choose Cleaning.
Press OK.
c Press a or b to choose Black, Color or
All.
Press OK.
The machine cleans the print head.
When cleaning is finished, the machine
will go back to standby mode
automatically.
Note
If you clean the print head at least five
times and the print has not improved, call
Brother Customer Service. (See Brother
numbers on page i.)
Checking the print quality B
If faded or streaked colors and text appear on
your output, some of the nozzles may be
clogged. You can check this by printing the
Print Quality Check Sheet and looking at the
nozzle check pattern.
a Press Ink.
b Press a or b to choose Test Print.
Press OK.
c Press a or b to choose
Print Quality.
Press OK.
d Press Color Start.
The machine begins printing the Print
Quality Check Sheet.
e Check the quality of the four color blocks
on the sheet.
f Do one of the following:
If all lines are clear and visible, press
+ to choose Yes, and go to step j.
If you can see missing short lines as
shown below, press - to choose No.
g The LCD asks you if the print quality is
OK for black and three colors.
Press + (Yes) or - (No).
h The LCD asks you if you want to start
cleaning.
Press + (Yes).
The machine starts cleaning the print
head.
OK Poor
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Troubleshooting and Routine Maintenance
81
B
i After cleaning is finished, press
Color Start.
The machine starts printing the Print
Quality Check Sheet again and then
returns to step e.
j Press Stop/Exit.
If you repeat this procedure at least five
times and the print quality is still poor,
replace the ink cartridge for the clogged
colors.
After replacing the ink cartridge, check
the print quality. If the problem still
exists, repeat the cleaning and test print
procedures at least five times for the
new ink cartridge. If ink is still missing,
call Brother Customer Service. (See
Brother numbers on page i.)
CAUTION
DO NOT touch the print head. Touching the
print head may cause permanent damage
and may void the print head's warranty.
Note
Checking the print alignment B
You may need to adjust the print alignment
after transporting the machine if your printed
text becomes blurred or images become
faded.
a Press Ink.
b Press a or b to choose Test Print.
Press OK.
c Press a or b to choose Alignment.
Press OK.
d Press Black Start or Color Start.
The machine starts printing the
Alignment Check Sheet.
e Check the 600 dpi and 1200 dpi test
prints to see if number 5 most closely
matches number 0.
If the number 5 samples of both the
600 dpi and 1200 dpi test prints are
the best matches, press + (Yes) to
finish Alignment Check, and go to
step h.
If another test print number is a
better match for either 600 dpi or
1200 dpi, press - (No) to choose it.
f For 600 dpi, press d or c to choose the
number of the test print that most closely
matches the number 0 sample (1-8).
Press OK.
g For 1200 dpi, press d or c to choose the
number of the test print that most closely
matches the number 0 sample (1-8).
Press OK.
h Press Stop/Exit.
i
When a print head
nozzle is clogged
the printed
sample looks like
this.
After the print
head nozzle is
cleaned, the
horizontal lines
are gone.
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82
Checking the ink volume B
You can check the ink that is left in the
cartridge.
a Press Ink.
b Press a or b to choose Ink Volume.
Press OK.
The LCD shows the ink volume.
c Press Stop/Exit.
Note
You can check the ink volume from your
computer. (See Printing for Windows
®
or
Printing and Faxing for Macintosh
®
in the
Software User's Guide on the CD-ROM.)
Machine Information B
Checking the serial number B
You can see the machine’s serial number on
the LCD.
a Press Menu.
b Press a or b to choose
Machine Info..
Press OK.
c Press a or b to choose Serial No..
Press OK.
d Press Stop/Exit.
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Troubleshooting and Routine Maintenance
83
B
Packing and shipping
the machine
B
When you transport the machine, use the
packing materials that came with your
machine. If you do not pack the machine
properly, you could void your warranty.
CAUTION
It is important to allow the machine to ‘park’
the print head after a print job. Listen
carefully to the machine before unplugging
it to make sure that all mechanical noise
has stopped. Not allowing the machine to
finish this parking process may lead to print
problems and possible damage to the print
head.
a Open the ink cartridge cover.
b Pull the lock release levers down and
take out all the ink cartridges.
(See Replacing the ink
cartridges on page 74.)
c Install the yellow protective part, lift each
lock release lever and push it until it
clicks, and then close the ink cartridge
cover.
CAUTION
If you are not able to find the yellow
protective part, DO NOT remove the ink
cartridges before shipping. It is essential
that the machine be shipped with either the
yellow protective part or the ink cartridges
in position. Shipping without them will
cause damage to your machine and may
void your warranty.
d Unplug the machine from the AC power
outlet.
e Using both hands, use the plastic tabs
on both sides of the machine to lift the
scanner cover until it locks securely into
the open position. Then unplug the
interface cable from the machine, if it is
connected.
f Lift the scanner cover to release the lock
(1). Gently push the scanner cover
support down (2) and close the scanner
cover (3).
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84
g Wrap the machine in the bag and put it
in the original carton with the original
packing material.
h Pack the printed materials in the original
carton as shown below. Do not pack the
used ink cartridges in the carton.
Note
If you are returning your machine to
Brother as part of the Exchange Service,
pack only the machine. Keep all separate
parts and printed materials to use with
your ‘Exchange’ machine.
i Close the carton and tape it shut.
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85
C
C
On-screen
programming
C
Your machine is designed to be easy to use
with LCD on-screen programming using the
menu keys. User-friendly programming helps
you take full advantage of all the menu
selections your machine has to offer.
Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.
Menu table C
You can program your machine by using the
Menu table that begins on page 86. These
pages list the menu selections and options.
Mode and menu keys C
Menu and Features C
Access the main menu,
PhotoCapture menu or
Scan menu.
a
b
Scroll through the
current menu level.
d Go back to the previous
menu level.
c Go to the next menu
level.
Go to the next menu
level.
Accept an option.
Stop the current
operation.
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86
Menu table C
The menu table will help you understand the menu selections and options that are found in the
machine's programs. The factory settings are shown in Bold with an asterisk.
Menu ()
Level 1 Level 2 Level 3 Options Descriptions Page
General Setup Paper Type Plain Paper*
Inkjet Paper
Brother Photo
Other Photo
Transparency
Sets the type of paper in the
paper tray.
22
Paper Size Letter*
Legal
A4
A5
4"x6"
Sets the size of the paper in
the paper tray.
22
LCD Settings LCD Contrast Light
Med*
Dark
Adjusts the contrast of the
LCD.
23
Backlight Light*
Dark
You can adjust the
brightness of the LCD
backlight.
23
Dim Timer Off
10 Secs
20 Secs
30 Secs*
You can set how long the
LCD backlight stays on
after the last key press.
24
Off Timer Off*
1 Min
2 Mins
3 Mins
5 Mins
10 Mins
30 Mins
You can set how long the
LCD stays on for after the
last key press.
24
The factory settings are shown in Bold with an asterisk.
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Menu and Features
87
C
LAN
(DCP-560CN
only)
TCP/IP BOOT Method Auto*
Static
RARP
BOOTP
DHCP
Chooses the BOOT method
that best suits your needs.
See
Network
User's
Guide
on the
CD-ROM
IP Address [000-255].
[000-255].
[000-255].
[000-255]
Enter the IP address.
Subnet Mask [000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet mask.
Gateway [000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway address.
Node Name BRN_XXXXXX You can see the current
Node name.
WINS Config Auto*
Static
Chooses the WINS
configuration mode.
WINS Server (Primary)
000.000.000.
000
(Secondary)
000.000.000.
000
Specifies the IP address of
the primary or secondary
server.
DNS Server (Primary)
000.000.000.
000
(Secondary)
000.000.000.
000
Specifies the IP address of
the primary or secondary
server.
APIPA On*
Off
Automatically allocates the
IP address from the link-
local address range.
Level 1 Level 2 Level 3 Options Descriptions Page
The factory settings are shown in Bold with an asterisk.
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88
LAN
(DCP-560CN
only)
(continued)
Setup Misc. Ethernet Auto*
100B-FD
100B-HD
10B-FD
10B-HD
Chooses the Ethernet link
mode.
See
Network
User's
Guide
on the
CD-ROM
Factory Reset Yes
No
Restores all network
settings to the factory
default.
Print Reports Help List Prints these lists and
reports.
9
User Settings ——
Network Config
(DCP-560CN
only)
——
Machine Info. Serial No. Lets you check the serial
number of your machine.
82
Initial Setup Date&Time 2008 01/01 00:00 Puts the date and time in
your machine.
See
Quick
Setup
Guide
Local Language
(Canada Only)
English*
French
Allows you to change the
LCD language for your
country.
Level 1 Level 2 Level 3 Options Descriptions Page
The factory settings are shown in Bold with an asterisk.
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Menu and Features
89
C
Copy (Default display)
Level 1 Level 2 Level 3 Options Descriptions Page
Quality ——Fast
Normal*
Best
Choose the Copy resolution
for your type of document.
27
Enlarge/Reduce
——50%
69% A4iA5
78% (DCP-350C)
78% LGLiLTR
(DCP-560CN)
83% (DCP-350C)
83% LGLiA4
(DCP-560CN)
93% A4iLTR
97% LTRiA4
100%*
104% EXEiLTR
142% A5iA4
186% 4"x6"iLTR
198% 4"x6"iA4
200%
Custom(25-400%)
You can choose the
enlargement or reduction
ratio for your type of
document.
27
Paper Type ——Plain Paper*
Inkjet Paper
Brother Photo
Other Photo
Transparency
Choose the paper type that
matches the paper in the
tray.
30
Paper Size ——Letter*
Legal
A4
A5
4"x6"
Choose the paper size that
matches the paper in the
tray.
30
Brightness ——
Adjusts the brightness of
copies.
29
The factory settings are shown in Bold with an asterisk.
0
Light
Dark
background
90
Contrast ——
Adjusts the contrast of
copies.
29
Color Adjust Red
Adjusts the amount of Red
in copies.
29
Green
Adjusts the amount of
Green in copies.
Blue
Adjusts the amount of Blue
in copies.
Stack/Sort
(DCP-560CN
only)
——Stack*
Sort
You can choose to stack or
sort multiple copies.
29
Page Layout ——Off(1 in 1)*
2in1(P)
2in1(L)
4in1(P)
4in1(L)
Poster(3 x 3)
You can make N in 1 or
Poster copies.
28
Set New Default
——Yes
No
You can save your copy
settings.
30
Factory Reset ——Yes
No
You can restore all settings
to the factory settings.
30
Level 1 Level 2 Level 3 Options Descriptions Page
The factory settings are shown in Bold with an asterisk.
0
0
0
0
background
Menu and Features
91
C
PhotoCapture ( )
Level 1 Level 2 Level 3 Options Descriptions Page
View Photo(s) See the print
settings in the
following table.
You can preview your
photos on the LCD.
35
Print Index Paper Type Plain Paper*
Inkjet Paper
Brother Photo
Other Photo
You can print a thumbnail
page.
35
Paper Size Letter*
A4
Print Photos See the print
settings in the
following table.
You can print an individual
image.
36
Photo Effects Auto Correct
Enhance Skin-
Tone
Enhance Scenery
Remove Red-Eye
Monochrome
Sepia
See the print
settings in the
following table.
You can adjust your photos
with these settings.
37
Search by Date
———You can search your
photos from date.
39
Print All
Photos
See the print
settings in the
following table.
You can print all photos in
your media card or USB
Flash memory drive.
40
Slide show ———The machine starts a Slide
Show of your photos.
40
Trimming ———You can trim your photo
and print a part of the
image.
41
The factory settings are shown in Bold with an asterisk.
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92
Print Settings
Option 1 Option 2 Option 3 Option 4 Descriptions Page
Print Quality
(Does not appear
for DPOF printing)
Normal
Photo*
Choose the print quality. 43
Paper Type Plain Paper
Inkjet Paper
Brother Photo
Other Photo*
Choose the paper type. 43
Paper Size Letter
A4
4"x6"*
5"x 7"
(When A4 or
Letter is chosen)
4"x 3"
5"x 3.5"
6"x 4"
7"x 5"
8"x 6"
Max. Size*
Choose the paper and print
size.
43
Brightness
(Does not appear
when
Photo Effects
is chosen.)
Adjusts the brightness. 44
Contrast
(Does not appear
when
Photo Effects
is chosen.)
Adjusts the contrast. 44
True2Life
(Does not appear
when
Photo Effects
is chosen.)
On
Off*
White Balance
Adjusts the hue of the white
areas.
44
Sharpness
Enhances the detail of the
image.
Color Density
Adjusts the total amount of
color in the image.
The factory settings are shown in Bold with an asterisk.
0
Light
Dark
0
0
0
0
background
Menu and Features
93
C
Scan ( )
Cropping On*
Off
Crops the image around the
margin to fit the paper size
or print size. Turn this
feature off if you want to
print whole images or
prevent unwanted
cropping.
45
Borderless On*
Off
Expands the printable area
to fit the edges of the paper.
45
Set New
Default
Yes
No
You can save your print
settings.
46
Factory Reset
Yes
No
You can restore all settings
to the factory settings.
46
Level 1 Option 1 Option 2 Option 3 Descriptions Page
Scan to E-mail
You can scan a black & white
or a color document into your
E-mail application.
See
Software
User's
Guide
on the
CD-ROM
Scan to Image
You can scan a color picture
into your graphics
application.
Scan to OCR You can have your text
document converted to an
editable text file.
Scan to File You can scan a black & white
or a color document into your
computer.
Scan to Media
(When a memory
card or USB
Flash memory
drive is inserted.)
150dpi Color*
300dpi Color
600dpi Color
200x100dpi B/W
200dpi B/W
PDF*/JPEG
PDF*/JPEG
PDF*/JPEG
TIFF*/PDF
TIFF*/PDF
You can choose the scan
resolution and file format for
your document.
46
The factory settings are shown in Bold with an asterisk.
Option 1 Option 2 Option 3 Option 4 Descriptions Page
The factory settings are shown in Bold with an asterisk.
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94
D
General D
Specifications D
Memory Capacity 32 MB
ADF
(automatic document
feeder)
(DCP-560CN only)
Up to 10 pages
Recommended Environment for Best Results:
Temperature: 68° F - 86° F (20° C - 30° C)
Humidity: 50% - 70%
Paper: [20 lb (80 g/m
2
)] A4 or Letter size
Paper Tray
100 Sheets [20 lb (80 g/m
2
)]
Printer Type Ink Jet
Print Method Black:
Color:
Piezo with 94 × 1 nozzle
Piezo with 94 × 3 nozzles
LCD (liquid crystal display) 2.0 in. (50.8 mm) Color LCD
Power Source AC 100 to 120V 50/60Hz
Power Consumption (DCP-350C)
Off Mode:
Standby:
Operating:
Average 3 W
Average 5 W
Average 17 W
(DCP-560CN)
Off Mode:
Standby:
Operating:
Average 3.5 W
Average 6 W
Average 30 W
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Specifications
95
D
1
This depends on printing conditions.
Dimensions
(DCP-350C)
(DCP-560CN)
Weight (DCP-350C)
15.9 lb (7.2 kg)
(DCP-560CN)
17.9 lb (8.1 kg)
Noise Operating:
50 dB or less
1
Temperature Operating:
Best Print
Quality:
50° F to 95° F (10 to 35° C)
68° F to 91° F (20 to 33° C)
Humidity Operating:
Best Print
Quality:
20 to 80% (without condensation)
20 to 80% (without condensation)
(398 mm)
15.7 in.
(150 mm)
(351 mm)
13.8 in.
(443 mm)
17.4 in.
5.9 in.
(360 mm)
14.2in.
13.8 in.
17.4 in.
(351 mm)
(443 mm)
(180 mm)
7.1 in.
(370 mm)
14.6 in.
(398 mm)
15.7 in.
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96
Print media D
1
Use only transparencies recommended for inkjet printing.
2
For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately
after they exit the machine to avoid smudging.
3
See Paper type and size for each operation on page 14.
Paper Input Paper Tray
Paper type:
Plain paper, inkjet paper (coated paper), glossy paper
2
,
transparencies
12
and envelopes
Paper size:
Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes
(commercial No.10, DL, C5, Monarch, JE4),
Photo 2L 5"×7", Index card and Post card
3
.
For more details, see Paper weight, thickness and
capacity on page 15.
Maximum paper tray capacity: Approx. 100 sheets of
20 lb (80 g/m
2
) plain paper
Photo Bypass Tray (USA)
Photo Paper Tray (Canada)
Paper type:
Plain paper, inkjet paper (coated paper) and glossy
paper
2
Paper size:
Photo 4"×6" and Photo L 3.5"×5".
Maximum paper tray capacity:
Approx. 20 sheets
Paper Output
Up to 50 sheets of 20 lb (80 g/m
2
) plain paper (face up print
delivery to the output paper tray)
2
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Specifications
97
D
Copy D
1
Based on Brother standard pattern (Fast mode/Stack Copy). Copy speeds vary with the complexity of the document.
Color/Monochrome Yes/Yes
Document Size ADF Width (DCP-560CN):
5.8 in. to 8.5 in. (148 mm to 215.9 mm)
ADF Height (DCP-560CN):
5.8 in. to 14 in. (148 mm to 355.6 mm)
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Height: Max. 11.7 in. (297 mm)
Copy Width: Max. 8.26 in. (210 mm)
Copy Speed
Black: Up to 22 pages/minute (Letter paper)
1
Color: Up to 20 pages/minute (Letter paper)
1
Multiple Copies Stacks up to 99 pages
Sorts up to 99 pages (DCP-560CN only)
Enlarge/Reduce 25% to 400% (in increments of 1%)
Resolution (Black & White)
Scans up to 600×1200 dpi
Prints up to 1200×1200 dpi
(Color)
Scans up to 600×1200 dpi
Prints up to 600×1200 dpi
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98
PhotoCapture Center
®
D
1
Memory cards, adapters and USB Flash memory drive are not included.
2
SecureDigital (SD & MMC): 16MB to 2GB
3
xD-Picture CardConventional Card from 16MB to 512MB
xD-Picture Card™ Type M from 256MB to 2GB
xD-Picture Card™ Type H from 256MB to 2GB
4
USB 2.0 standard USB Mass Storage standard from 16 MB to 8 GB
Support format: FAT12/FAT16/FAT32
5
Progressive JPEG format is not supported.
6
See Paper type and size for each operation on page 14.
Compatible Media
1
CompactFlash
®
(Type I only)
(Microdrive™ is not compatible)
(Compact I/O cards such as Compact LAN card and
Compact Modem card are not supported.)
Memory Stick
®
Memory Stick Pro™
(Not available for music data with MagicGate™)
Memory Stick Duo™ with adapter
MultiMediaCard™
SecureDigital
2
miniSD™ with adapter
xD-Picture Card™
3
USB Flash memory drive
4
Resolution Up to 1200 × 2400 dpi
File Extension
(Media Format)
(Image Format)
DPOF, EXIF, DCF
Photo Print: JPEG
5
Scan to Media: JPEG, PDF (Color)
TIFF, PDF (Black)
Color Enhancement True2Life
Photo Enhance Auto Correct, Enhance Skin-Tone, Enhance Scenery,
Remove Red-Eye, Monochrome and Sepia
Number of Files Up to 999 files
(The folder inside memory cards or USB Flash memory drive
is also counted)
Folder File must be stored in the 4th folder level of the memory card
or USB Flash memory drive.
Borderless
Letter, A4, Photo 4"×6", Photo 5"×7"
6
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Specifications
99
D
PictBridge D
Compatibility Supports the Camera & Imaging Products Association
PictBridge standard CIPA DC-001. Visit
http://www.cipa.jp/pictbridge for more information.
Interface USB direct interface
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100
Scanner D
1
Windows
®
XP in this User’s Guide includes Windows
®
XP Home Edition, Windows
®
XP Professional, and Windows
®
XP Professional x64 Edition.
2
Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows
®
XP and Windows Vista™
(resolution up to 19200 × 19200 dpi can be chosen by using the Brother scanner utility)
Color/Black Yes/Yes
TWAIN Compliant
Yes (Windows
®
2000 Professional/XP/XP Professional x64
Edition/Windows Vista™)
Mac OS
®
X 10.2.4 or greater
WIA Compliant
Yes (Windows
®
XP
1
/Windows Vista™)
Color Depth 36 bit color Processing (Input)
24 bit color Processing (Output)
(Actual Input: 30 bit color/Actual Output: 24 bit color)
Resolution
Up to 19200 × 19200 dpi (interpolated)
2
Up to 600 × 2400 dpi (optical)
Scanning Speed Color: up to 5.66 sec.
Black: up to 3.59 sec.
(Letter size at 100 × 100 dpi)
Document Size ADF Width (DCP-560CN):
5.8 in. to 8.5 in. (148 mm to 215.9 mm)
ADF Height (DCP-560CN):
5.8 in. to 14 in. (148 mm to 355.6 mm)
Scanner Glass Width: Max. 8.5 in. (215.9 mm)
Scanner Glass Height: Max. 11.7 in. (297 mm)
Scanning Width 8.26 in. (210 mm)
Gray Scale 256 levels
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Specifications
101
D
Printer D
1
Based on Brother standard pattern.
Letter size in draft mode.
2
When you set the Borderless feature to On.
3
See Paper type and size for each operation on page 14.
Interfaces D
1
Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the
maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1
interface.
2
Third party USB ports are not supported for Macintosh
®
.
3
See the Network User’s Guide on the CD-ROM for detailed network specification.
Printer Driver
Windows
®
2000 Professional/XP/XP Professional x64
Edition/Windows Vista™ driver supporting Brother Native
Compression mode
Mac OS
®
X 10.2.4 or greater: Brother Ink Driver
Resolution Up to 1200 × 6000 dpi
1200 × 2400 dpi
1200 × 1200 dpi
600 × 600 dpi
600 × 300 dpi
600 × 150 dpi
Print Speed
Black: Up to 30 pages/minute
1
Color: Up to 25 pages/minute
1
Printing Width
8.03 in. [8.5 in. (borderless)
2
]
Disk-Based Fonts
35 TrueType (Windows
®
only)
Borderless Letter, A4, A6, Photo 4" × 6", Index Card, Photo L 3.5" × 5",
Photo 2L 5" × 7", Post Card
3
USB A USB 2.0 interface cable that is no longer than 6 feet
(2.0 m).
12
LAN cable
3
(DCP-560CN only) Ethernet UTP cable category 5 or greater.
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102
Computer requirements D
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS
Computer Platform &
Operating System
Version
Supported
PC Software
Functions
PC
Interface
Processor
Minimum
Speed
Minimum
RAM
Recommended
RAM
Hard Disk Space to install
For
Drivers
For
Applications
Windows
®
Operating
System
1
2000
Professional
4
Printing,
Scanning,
Removable
Disk
USB,
10/100
BaseTx
(Ethernet),
(DCP560
CN only)
Intel
®
Pentium II
®
or equivalent
64MB 256MB 150MB 330MB
XP Home
®
24
XP
Professional
24
128 MB 150MB 330MB
Professional
x64 Edition
2
64-bit (Intel
®
64
or AMD64)
supported CPU
256 MB 512MB 150MB 330MB
Windows
Vista
2
Intel
®
Pentium
®
4
or equivalent
64-bit (Intel
®
64 or
AMD64)
supported CPU
512MB 1GB 500MB 520MB
Macintosh
®
Operating
System
5
Mac OS
®
X
10.2.4 -
10.4.3
Printing,
Scanning,
Removable
Disk
USB
3
,
10/100
BaseTx
(Ethernet),
(DCP560
CN only)
PowerPC
G4/G5
PowerPC
G3 350MHz
128 MB 256MB 80 MB 480MB
Mac OS
®
X
10.4.4 or
greater
Printing,
Scanning,
Removable
Disk
USB
3
,
10/100
BaseTx
(Ethernet),
(DCP560
CN only)
PowerPC
G4/G5
Intel
®
Core™
Processor
512MB 1GB
Conditions:
1
Microsoft
®
Internet Explorer 5.5 or greater.
2
For WIA, 1200x1200 resolution. Brother Scanner
Utility enables to enhance up to 19200 x 19200 dpi.
3
Third party USB ports are not supported.
4
PaperPort™ 11SE supports Microsoft
®
SP4 or higher
for Windows
®
2000 and SP2 or higher for XP.
5
Presto!
®
PageManager
®
on the CD-ROM supports
Mac OS
®
X 10.3.9 or higher.
For Mac OS
®
X 10.2.4-10.3.8 Presto!
®
PageManager
®
is available as a download from the
Brother Solutions Center.
For the latest driver updates, visit www.brother.com.
All trademarks, brand and product names are
property of their respective companies.
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Specifications
103
D
Consumable items D
Ink The machine uses individual Black, Yellow, Cyan and Magenta ink
cartridges that are separate from the print head assembly.
Service Life of Ink
Cartridge
The first time you install the ink cartridges the machine will use extra
ink to fill the ink delivery tubes. This is a one-time process that
enables high quality printing. Afterward, replacement ink cartridges
will print the specified number of pages.
Replacement Ink Cartridges
Standard Black - Approximately 500 pages at 5% coverage
Yellow, Cyan and Magenta - Approximately 400 pages at 5%
coverage
The above figures are based upon the following assumptions:
Continuous printing at a resolution of 600 × 600 dpi in normal
mode after installing new ink cartridge;
The printing frequency;
The number of pages printed;
Periodic, automatic, print head assembly cleaning (Your
machine will clean the print head assembly periodically. This
process will use a small amount of ink); and,
Ink remaining in cartridge identified as ‘empty’ (It is necessary to
leave a small amount of ink in the ink cartridge to prevent air
from drying out and damaging the print head assembly).
Replacement
Consumables
<Black> LC51BK, <Yellow> LC51Y, <Cyan> LC51C,
<Magenta> LC51M
What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful" and "long
lasting" print results.
When you print photo images, Brother recommends Innobella™
glossy photo paper (BP61GL series) for high quality. Brilliant prints
are made easier with Innobella™ Ink and paper.
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104
Network (LAN) (DCP-560CN only) D
1
If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is
available as a download from http://solutions.brother.com.
LAN You can connect your machine to a network for Network Printing
and Network Scanning. Also included is Brother BRAdmin Light
1
Network Management software.
Support for
Windows
®
2000 Professional/XP/XP Professional x64
Edition/Windows Vista™
Mac OS
®
X 10.2.4 or greater
Ethernet 10/100 BASE-TX Auto Negotiation (Wired LAN)
Protocols TCP/IP
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), NetBIOS Name
Resolution, WINS DNS Resolver, LPR/LPD, Custom Raw
Port/Port9100, FTP Server, mDNS, TELNET, SNMP, TFTP
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105
E
This is a comprehensive list of features and terms that appear in Brother manuals. Availability of
these features depends on the model you purchased.
E
Glossary E
ADF (automatic document feeder)
The document can be placed in the ADF
and scanned one page at a time
automatically.
Brightness
Changing the Brightness makes the whole
image lighter or darker.
Contrast
Setting to compensate for dark or light
documents, by making copies of dark
documents lighter and light documents
darker.
Help list
A printout of the complete Menu table that
you can use to program your machine
when you do not have the User's Guide
with you.
Innobella™
Innobella™ is a brand new range of
genuine consumables offered by
Brother.For best quality results Brother
recommends Innobella™ Ink and Paper.
LCD (liquid crystal display)
The display screen on the machine that
shows interactive messages during On-
Screen Programming.
Menu mode
Programming mode for changing your
machine's settings.
OCR (optical character recognition)
The bundled ScanSoft™ PaperPort
11SE with OCR or
Presto!
®
PageManager
®
software
application converts an image of text to
text you can edit.
PhotoCapture Center
®
Allows you to print digital photos from your
digital camera at high resolution for photo
quality printing.
PictBridge
Allows you to print photos directly from
your digital camera at high resolution for
photo quality printing.
Scanning
The process of sending an electronic
image of a paper document into your
computer.
Scan to Media
You can scan a black & white or color
document into a memory card or USB
Flash memory drive. Black & white
images can be in TIFF or PDF file format
and color images can be in PDF or JPEG
file format.
Temporary settings
You can choose certain options for each
copy without changing the default
settings.
True2Life
®
Adjusts the color in the image for better
print quality by improving sharpness,
white balance and color density.
User Settings
A printed report that shows the current
settings of the machine.
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Index
106
F
A
Accessories and supplies ......................... iii
ADF (automatic document feeder)
...........10
Apple
®
Macintosh
®
See Software User's Guide on the
CD-ROM.
..................................................
B
Brother
accessories and supplies
....................... iii
Brother numbers
......................................i
Customer Service
................................... ii
FAQs (frequently asked questions)
..........i
fax back system
...................................... ii
product support
....................................... ii
service centers (Canada)
........................ ii
service centers (USA)
............................. ii
Solutions Center
......................................i
warranties
.................................... iv, v, vii
C
Cleaning
paper pick-up roller
...............................79
print head
..............................................80
printer platen
.........................................78
scanner
.................................................78
Consumable items
.................................103
Control panel overview
..............................6
ControlCenter
See Software User's Guide on the
CD-ROM.
..................................................
Copy
brightness
.............................................29
color adjustment.....................................29
contrast
.................................................29
enlarge/reduce
......................................27
multiple
..................................................26
page layout (N in 1, poster)
...................28
paper size
.............................................30
paper type
.............................................30
quality
....................................................27
Return to default
...................................30
set new default
......................................30
single
.....................................................26
sort (ADF only)
......................................29
using ADF
.............................................10
using scanner glass
..............................11
D
Direct printing
from a non-PictBridge camera
.............. 51
from a PictBridge camera
..................... 49
Document
loading
............................................10, 11
E
Envelopes ....................................14, 18, 19
Error messages on LCD
.......................... 69
Ink Empty
............................................. 69
Near Empty
.......................................... 70
No Paper Fed
....................................... 70
Out of Memory
...................................... 70
Unable to Clean
.................................... 70
Unable to Init.
....................................... 70
Unable to Print
...................................... 70
Unable to Scan
..................................... 70
G
Gray scale ............................................. 100
H
Help
LCD messages
..................................... 85
using Menu keys
............................... 85
Menu Table
....................................85, 86
I
Ink cartridges
checking ink volume
............................. 82
ink dot Counter
..................................... 74
replacing
............................................... 74
Ink key
....................................................... 7
Innobella™
............................................ 103
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107
F
J
Jams
document
..............................................71
paper
.....................................................72
L
LCD (liquid crystal display) ......................85
Brightness
.............................................23
Contrast
................................................23
Dim Timer
.............................................24
Help List
..................................................9
Off Timer
...............................................24
M
Macintosh
®
See Software User's Guide on the
CD-ROM.
..................................................
Maintenance, routine
replacing ink cartridges
.........................74
Menu Table
..............................................85
Mode, entering
PhotoCapture
.......................................... 7
Scan
........................................................7
N
Network
Printing
See Network User's Guide on the
CD-ROM.
...............................................
Scanning
See Software User's Guide on the
CD-ROM.
...............................................
Number of Copies key
...............................6
O
On/Off key ..................................................7
Out of Memory message
..........................70
P
Paper ................................................ 12, 96
capacity
.................................................15
loading
.....................................16, 18, 19
printable area
........................................21
size
................................................ 14, 22
size of document
...................................10
type
................................................ 14, 22
PaperPort™ 11SE with OCR
See Software User's Guide on the
CD-ROM and Help in the PaperPort™
11SE application to access
How-to-Guides.
........................................
Photo Bypass Tray (USA)
....................... 19
Photo Paper Tray (Canada)
.................... 19
PhotoCapture Center
®
Adding Effect ........................................ 37
Borderless
............................................ 45
CompactFlash
®
.................................... 32
Cropping
............................................... 45
DPOF printing
...................................... 41
from PC
See Software User's Guide on the
CD-ROM.
..............................................
Memory Stick Pro™
............................. 32
Memory Stick
®
..................................... 32
MultiMediaCard™
................................ 32
Photo Effects
Auto Correct
...................................... 37
Enhance Scenery
.............................. 38
Enhance Skin-Tone
........................... 37
Monochrome
..................................... 39
Remove Red-Eye
.............................. 38
Sepia
................................................. 39
Preview photos
..................................... 35
Print settings
Brightness
......................................... 44
Contrast
............................................. 44
Paper type & size
.............................. 43
Quality
.........................................42, 43
Return to factory setting
.................... 46
Set new default
................................. 46
Printing
all photos
........................................... 40
index
.................................................. 35
photos
............................................... 36
Scan to memory card
........................... 46
Scan to USB flash memory
.................. 46
Search by Date
.................................... 39
SecureDigital™
.................................... 32
Slide-Show
........................................... 40
specifications
........................................ 98
Trimming
.............................................. 41
xD-Picture Card™
................................ 32
PictBridge
DPOF Printing
...................................... 50
background
108
Presto!
®
PageManager
®
See Help in Presto!
®
PageManager
®
to
access the User’s Guide.
..........................
Print
area
.......................................................21
difficulties
..............................................65
drivers
.................................................101
improving quality
...................................80
on small paper
......................................20
paper jams
............................................72
reports
.....................................................9
resolution
............................................101
specifications
......................................101
Programming your machine
.....................85
R
Reducing copies ......................................27
Reports
Help List
..................................................9
how to print
.............................................9
User Settings
..........................................9
Resolution
copy
......................................................97
print
.....................................................101
scan
....................................................100
S
Safety Instructions ...................................60
Scannable area
........................................11
Scanner glass
cleaning
.................................................78
using
.....................................................11
Scanning
See Software User's Guide on the
CD-ROM.
..................................................
Serial Number
how to find............... See inside front cover
Shipping the machine
..............................83
T
Transparencies ............................12, 15, 96
Troubleshooting
....................................... 65
checking ink volume
............................. 82
document jam
....................................... 71
error messages on LCD
....................... 69
if you are having difficulty
copying
.............................................. 67
Network
............................................. 68
PhotoCapture Center
®
...................... 68
printing
.............................................. 65
scanning
............................................ 67
software
............................................. 67
paper jam
............................................. 72
print quality
........................................... 80
W
Warranties .................................................iv
Canada
..................................................vii
Notice-Disclaimer
...................................iv
USA
.........................................................v
Windows
®
See Software User's Guide on the
CD-ROM.
..................................................
World Wide Web
.........................................i
background
EQUIPMENT ATTACHMENT LIMITATIONS
(Canada only)
NOTICE
This product meets the applicable Industry Canada technical specifications.
background
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web
http://www.brother.com
These machines are made for use in the USA and Canada only. We cannot recommend using
them overseas because the power requirements of your Digital Copier/Printer may not be
compatible with the power available in foreign countries. Using USA or Canada models
overseas is at your own risk and may void your warranty.
USA/CAN

Specifications

Brother DCP-350C Questions and Answers

Questions and Answers

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