WA48J7700 User Manual

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54 English

Troubleshooting

Problem Action

Has odours.

• Excessive suds collect in recesses and can cause foul odours.

• Run cleansing cycles to sanitize periodically.

• Dry the washing machine interior after a cycle has nished.

If a problem persists, contact a local Samsung service center.

Information codes

The washer may display information codes to help you understand what is occurring with

your washer better.

No Code Action

1 1C

The Water Level sensor is not working properly.

•CheckWaterLevelSensorwireharness.

•Iftheinformationcoderemains,contactacustomerservice

centre.

NOTE

When the washer displays “1C”, the washer do draining for 3

minutes. During this time, the Power button is inoperative.

2 3C

Check the motor for operation.

•Tryrestartingthecycle.

•Iftheproblemcontinues,callforservice.

3 4C

Water is not supplied.

•Makesurethewatertapsareopen.

•Makesurethewaterhosesarenotclogged.

•Makesurethewatertapsarenotfrozen.

•Makesurethewashingmachineisoperatingwithsufcient

water pressure.

•Makesurethatthecoldwatertapandthehotwatertap

are properly connected.

•Cleanthemeshlterasitmaybeclogged.

NOTE

When the washer displays “4C”, the washer do draining for 3

minutes. During this time, the Power button is inoperative.

WA7700J_WA48J7700AW-03520D_EN.indd 54 2015/2/11 11:16:35

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User Manual - Page 54