Basic User’s Guide
MFC-8950DW
MFC-8950DWT
Not all models are available in all countries.
Version 0
USA/CAN
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-8950DW / MFC-8950DWT
(Circle your model number)
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is
online at http://www.brother.com/registration/
.
© 2012 Brother Industries, Ltd. All rights reserved.
i
Brother numbers
Important
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration and Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software and utilities and read FAQs and
troubleshooting tips to learn how to get the most from your Brother product.
http://solutions.brother.com/
Note
You can check here for Brother driver updates.
To keep your machine’s performance up to date, check here for the latest firmware upgrade.
For Customer Service
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
or visit us on-line at http://www.brother-usa.com/service/
.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
In USA: 1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada: 1-877-BROTHER
(514) 685-4898 (fax)
ii
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
Note
In Canada, only Visa and MasterCard are accepted.
1
Letter or A4 size single-sided pages.
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
3
Standard toner cartridge
4
High yield toner cartridge
5
Super high yield toner cartridge
6
1 page per job.
7
Drum life is approximate and may vary by type of use.
In USA: 1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
http://www.brothermall.com/
In Canada: 1-877-BROTHER
http://www.brother.ca/
Description Item
Toner Cartridge <Black>
TN-720 (Approx. 3,000 pages)
123
TN-750 (Approx. 8,000 pages)
124
TN-780 (Approx. 12,000 pages)
125
Drum Unit
DR-720 (Approx. 30,000 pages)
67
Telephone Line Cord LG3077001
Basic User's Guide LX9412001 (English for USA and Canada)
LX9412002 (French for Canada)
Quick Setup Guide (MFC-8950DW and MFC-8950DWT)
LX9080001 (English for USA and Canada)
(MFC-8950DW and MFC-8950DWT)
LX9080002 (French for Canada)
Paper Tray 2
(MFC-8950DW option)
LT-5400
iii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
iv
User's Guides and where do I find them?
Which Guide? What's in it? Where is it?
Product Safety
Guide
Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the Box
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and
software for the operating system and
connection type you are using.
Printed / In the Box
Basic User's Guide Learn the basic Fax, Copy, Scan and Direct
Print operations and how to replace
consumables. See troubleshooting tips.
Printed / In the Box
Advanced User's
Guide
Learn more advanced operations: Fax,
Copy, security features, printing reports and
performing routine maintenance.
PDF file / Installer CD-ROM /
In the Box
Software User's
Guide
Follow these instructions for Printing,
Scanning, Network Scanning, Remote
Setup, PC-Fax, and using the Brother
ControlCenter utility.
PDF file / Installer CD-ROM /
In the Box
Network User's
Guide
This Guide provides useful information
about wired and wireless network settings
and security settings using the Brother
machine. You can also find supported
protocol information for your machine and
detailed troubleshooting tips.
PDF file / Installer CD-ROM /
In the Box
Wi-Fi Direct™ Guide This Guide provides details on how to
configure and use your Brother machine for
wireless printing directly from a mobile
device supporting the Wi-Fi Direct™
standard.
PDF file / Brother Solutions
Center
2
Google Cloud Print
Guide
This Guide provides details on how to
configure your Brother machine to a Google
account and use Google Cloud Print
services for printing over the Internet from
devices using Gmail™ for mobile, GOOGLE
DOCS™ for mobile and applications for the
Chrome OS.
PDF file / Brother Solutions
Center
2
Mobile Print/Scan
Guide for Brother
iPrint&Scan
This Guide provides useful information
about printing JPEG and PDF
1
files from
your mobile device and scanning from your
Brother machine to your mobile device when
connected on a Wi-Fi network.
PDF file / Brother Solutions
Center
2
v
1
PDF printing is not supported on Windows
®
Phone.
2
Visit us at http://solutions.brother.com/.
Web Connect Guide This Guide provides details about how to
configure and use your Brother machine to
scan, load and view images and files on
certain Web sites that provide these
services.
PDF file / Brother Solutions
Center
2
Which Guide? What's in it? Where is it?
vi
Table of Contents
(Basic User’s Guide)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide and
Network User’s Guide.........................................................................................2
Viewing Documentation...................................................................................2
How to access Guides for Advanced Features......................................................4
Accessing Brother Support (Windows
®
)................................................................4
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
LCD Touchscreen............................................................................................8
Basic Operations .............................................................................................9
2 Loading paper 10
Loading paper and print media ............................................................................10
Loading paper in the standard paper tray and the optional lower tray ..........10
Loading paper in the multi-purpose tray (MP tray) ........................................12
Unscannable and unprintable areas ..............................................................16
Paper settings......................................................................................................17
Paper Size and Type .....................................................................................17
Tray Use in Copy mode.................................................................................18
Tray Use in Fax mode ...................................................................................18
Tray Use in print mode ..................................................................................19
Acceptable paper and other print media..............................................................20
Recommended paper and print media ..........................................................20
Type and size of paper ..................................................................................20
Handling and using special paper .................................................................22
3 Loading documents 25
How to load documents .......................................................................................25
Using the automatic document feeder (ADF) ................................................25
Using the scanner glass ................................................................................26
4 Sending a fax 27
How to send a fax ................................................................................................27
Faxing A4, Legal or Folio size documents from the scanner glass ...............29
Canceling a fax in process ............................................................................29
Transmission Verification Report...................................................................29
vii
5 Receiving a fax 31
Receive modes....................................................................................................31
Choose the correct Receive Mode ................................................................31
Using receive modes ...........................................................................................33
Fax Only ........................................................................................................33
Fax/Tel...........................................................................................................33
Manual...........................................................................................................33
External TAD .................................................................................................33
Receive Mode settings ........................................................................................34
Ring Delay .....................................................................................................34
F/T Ring Time (Fax/Tel mode only)...............................................................34
Easy Receive.................................................................................................35
6Using PC-FAX 36
How to use PC-FAX.............................................................................................36
PC-Fax Receive (For Windows
®
only) ..........................................................36
PC-FAX Send ................................................................................................37
7 Telephone services and external devices 38
Telephone line services.......................................................................................38
Voice Mail ......................................................................................................38
Distinctive Ring..............................................................................................39
Connecting an external TAD (telephone answering device)................................41
Connections...................................................................................................42
Recording an outgoing message (OGM).......................................................42
Multi-line connections (PBX) .........................................................................42
External and extension telephones......................................................................43
Connecting an external or extension telephone ............................................43
Using external and extension telephones......................................................43
Using a non-Brother cordless external handset ............................................44
Using Remote Codes ....................................................................................44
8 Dialing and storing numbers 45
How to dial...........................................................................................................45
Manual dialing ...............................................................................................45
One Touch dialing .........................................................................................45
Speed dialing.................................................................................................45
Search ...........................................................................................................46
LDAP search ................................................................................................46
Fax redial.......................................................................................................46
Storing numbers ..................................................................................................47
Storing a pause .............................................................................................47
One Touch and Speed Dial Storage Options ................................................48
Storing One Touch Dial numbers ..................................................................49
Storing Speed Dial numbers..........................................................................51
Changing or Deleting One Touch and Speed Dial numbers .........................52
viii
9 Making copies 54
How to copy.........................................................................................................54
Stop copying..................................................................................................54
Copy settings.................................................................................................54
10 Printing data from a USB Flash memory drive or digital camera
supporting mass storage 55
Creating a PRN file for direct printing ..................................................................55
Printing data directly from the USB Flash memory drive or digital camera
supporting mass storage ..................................................................................56
Changing the default settings for direct print .................................................57
11 How to print from a computer 58
Printing a document.............................................................................................58
12 How to scan to a computer 59
Scanning a document as a PDF file using ControlCenter4 (Windows
®
) .............59
Changing the Scan button settings......................................................................62
Before scanning.............................................................................................62
Scan button settings ......................................................................................62
Scanning using the Scan button....................................................................64
A Routine maintenance 65
Replacing the consumable items.........................................................................65
Replacing the toner cartridge ........................................................................67
Cleaning the corona wire...............................................................................73
Replacing the drum unit.................................................................................75
ix
B Troubleshooting 81
Identifying your problem ......................................................................................81
Error and maintenance messages.......................................................................83
Transferring your faxes or Fax Journal report ...............................................90
Document Jams...................................................................................................91
Document is jammed in the top of the ADF unit ............................................91
Document is jammed under the document cover ..........................................91
Removing small documents jammed in the ADF...........................................92
Document is jammed at the output tray.........................................................92
Paper Jams..........................................................................................................93
Paper is jammed in the MP tray ....................................................................93
Paper is jammed in paper tray 1 or tray 2 .....................................................94
Paper is jammed at the back of the machine ................................................95
Paper is jammed inside the machine.............................................................98
Paper is jammed in the duplex tray .............................................................102
If you are having difficulty with your machine ....................................................105
Setting Dial Tone detection .........................................................................115
Telephone line interference / VoIP ..............................................................115
Improving the print quality..................................................................................116
Machine Information ..........................................................................................124
Checking the Serial Number........................................................................124
Reset functions............................................................................................124
How to reset the machine............................................................................125
C Menu and features 126
On-screen programming....................................................................................126
Menu table...................................................................................................126
Menu and mode buttons....................................................................................126
Menu table.........................................................................................................127
Entering text ......................................................................................................167
D Specifications 168
General..............................................................................................................168
Document Size ..................................................................................................170
Print media.........................................................................................................171
Fax.....................................................................................................................172
Copy ..................................................................................................................173
Scanner .............................................................................................................174
Printer ................................................................................................................175
Interfaces...........................................................................................................176
Direct Print feature.............................................................................................177
Computer requirements ....................................................................................178
Consumable items.............................................................................................180
Network (LAN) ...................................................................................................181
E Index 182
x
Table of Contents
(Advanced User's Guide)
You can view the Advanced User's Guide on the Installer CD-ROM.
The Advanced User's Guide explains the following features and operations.
1 General Setup
IMPORTANT NOTE
Memory storage
Volume settings
Automatic Daylight Saving Time
Ecology features
Quiet mode feature
LCD screen
Dial Prefix
2 Security features
Secure Function Lock 2.0
Setting Lock
Restricting dialing
3 Sending a fax
Additional sending options
Additional sending operations
Polling overview
4 Receiving a fax
Remote Fax Options
Additional receiving operations
Polling overview
5 Dialing and storing numbers
Telephone line services
Additional dialing operations
Additional ways to store numbers
6 Printing reports
Fax reports
Reports
7 Making copies
Copy settings
A Routine maintenance
Cleaning and checking the machine
Replacing periodic maintenance
parts
Packing and shipping the machine
BOptions
Options
Optional paper tray (LT-5400)
Memory board
C Glossary
DIndex
1
1
1
Using the
documentation
1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Follow all warnings and instructions marked
on the product.
Note
Most of the illustrations in this User's
Guide show the MFC-8950DW.
General information 1
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
Important indicates a potentially hazardous
situation which, if not avoided, may result in
damage to property or loss of product
functionality.
Prohibition icons indicate actions
that must not be performed.
Electrical Hazard icons alert you to a
possible electrical shock.
Fire Hazard icons alert you to the
possibility of fire.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
WARNING
Important
Bold Bold style identifies keys on the
machine's control panel or on
the computer screen.
Italics Italicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
Chapter 1
2
Accessing the
Advanced User’s
Guide, Software User’s
Guide and Network
User’s Guide
1
This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features for Fax,
Copy, Printer, Scanner, PC-Fax and
Network. When you are ready to learn
detailed information about these operations,
read the Advanced User's Guide,
Software User's Guide and
Network User's Guide that are on the
Installer CD-ROM.
Viewing Documentation 1
Viewing Documentation (Windows
®
) 1
To view the documentation, from the Start
menu, select Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then choose User’s
Guides.
If you have not installed the software, you can
find the documentation on the Installer
CD-ROM by following the instructions below:
a Turn on your computer. Insert the
Installer CD-ROM into your CD-ROM
drive.
Note
If the Brother screen does not appear
automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click start.exe.
b If the model name screen appears, click
your model name.
c If the language screen appears, click
your language. The CD-ROM Top Menu
will appear.
d Click Documentation.
e Click PDF documents. If the country
screen appears, choose your country.
After the list of User’s Guides appears,
choose the Guide you want to read.
Viewing Documentation (Macintosh) 1
a Turn on your Macintosh. Insert the
Installer CD-ROM into your CD-ROM
drive. The following window will appear.
b Double-click the Documentation icon.
c If the model name screen appears,
choose your model name and click
Next.
d If the language screen appears, double-
click your language folder.
General information
3
1
e Double-click top.pdf. If the country
screen appears, choose your country.
f After the list of User’s Guides appears,
choose the Guide you want to read.
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide
Scanning
ControlCenter
Network Scanning
Nuance™ PaperPort™ 12SE How-to-
Guides
(Windows
®
users)
The complete Nuance™ PaperPort™
12SE How-to- Guides can be viewed from
the Help selection in the Nuance™
PaperPort™ 12SE application.
Presto! PageManager User’s Guide
(Macintosh users)
Note
Presto! PageManager is available as a
download from
http://nj.newsoft.com.tw/download/brother/
PM9SEInstaller_BR_multilang.dmg
The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
How to find Network setup instructions
Your machine can be connected to a wireless
or wired network.
Basic setup instructions uu Quick Setup
Guide
If your wireless access point or router
supports Wi-Fi Protected Setup or AOSS™
uu Quick Setup Guide.
More information about network setup
uu Network User's Guide.
Chapter 1
4
How to access Guides
for Advanced Features1
You can view and download these Guides
from the Brother Solutions Center at:
http://solutions.brother.com/
Click Manuals on your model's page to
download the documentation.
Wi-Fi Direct™ Guide 1
This Guide provides details on how to
configure and use your Brother machine for
wireless printing directly from a mobile device
supporting the Wi-Fi Direct™ standard.
Google Cloud Print Guide 1
This Guide provides details on how to
configure your Brother machine to a Google
account and use Google Cloud Print services
for printing over the Internet from devices
using Gmail™ for mobile, GOOGLE DOCS™
for mobile and applications for the Chrome
OS.
Mobile Print/Scan Guide for Brother
iPrint&Scan
1
This Guide provides useful information about
printing JPEG and PDF
1
files from your
mobile device and scanning from your
Brother machine to your mobile device when
connected on a Wi-Fi network.
1
PDF printing is not supported on Windows
®
Phone.
Web Connect Guide 1
This Guide provides details about how to
configure and use your Brother machine to
scan, load and view images and files on
certain Web sites that provide these services.
Accessing Brother
Support (Windows
®
) 1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers in Brother
numbers uu page i and on the Installer
CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
To access our Web site
(http://www.brother.com/
) click Brother
Home Page.
To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
To access the USA Brother online
shopping mall
(http://www.brothermall.com/
) for
additional product and service
information, click Brother Mall.com.
To access Canada’s Brother online
shopping mall (http://www.brother.ca/
) for
additional product and services
information, click Shop Online (Canada).
For the latest news and product support
information
(http://solutions.brother.com/
), click
Brother Solutions Center.
To visit our web site for original/genuine
Brother supplies
(http://www.brother.com/original/
), click
Supplies Information.
General information
5
1
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/
)
for FREE photo projects and printable
downloads, click
Brother CreativeCenter.
To return to the main page, click Back.
Or, if you have finished, click Exit.
Accessing Brother
Support (Macintosh) 1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installer CD-ROM.
Double-click the Brother Support icon.
The following screen will appear:
To download and install Presto!
PageManager, click
Presto! PageManager.
To register your machine from the Brother
Product Registration Page
(http://www.brother.com/registration/
),
click On-Line Registration.
For the latest news and product support
information
(http://solutions.brother.com/
), click
Brother Solutions Center.
To visit our Web site for original/genuine
Brother Supplies
(http://www.brother.com/original/
), click
Supplies Information.
Chapter 1
6
Control panel overview 1
1Home Key
Press the illuminated blue Home key to return
to Ready mode.
2LCD
This is a Touchscreen LCD. You can access
the menus and options by pressing buttons
displayed on the screen.
3 Fax keys:
Hook
Press before dialing if you want to make sure a
fax machine will answer, and then press Start.
Also, press this key after you pick up the
handset of an external telephone during the
F/T ring (pseudo/double-rings).
Redial/Pause
Redials the last number called. It also inserts a
pause when programming quick dial numbers
or when dialing a number manually.
Quick Dials
Show One Touch dials on the Touchscreen.
4Dialpad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
This function transfers to the touchscreen
when you store quick dial numbers.
5Stop/Exit
Stops an operation or exits from a menu.
6Start
Lets you start sending faxes or making copies.
1
2
01.01.2011 15:15
Fax
MENU
Address
Book
Secure
Print
Direct
Print
01.01.2012 11:00 AM
01
COPY
WebScanFaxCopy
MenuMenu
General information
7
1
7Data
The Data LED (light emitting diode) will flash
depending on the machine’s status.
2345
6
7
01.01.2011 15:15
Fax
MENU
Address
Book
Secure
Print
Direct
Print
01.01.2012 11:00 AM
01
COPY
WebScanFaxCopy
MenuMenu
Machine Status Description
Ready Mode
The machine is ready to
print, in Sleep mode, there
is no print data, or the
power switch is off.
Receiving Data
Green (blinking)
The machine is either
receiving data from the
computer, processing data
in memory, or printing data.
Data Remaining
in Memory
Green
Print data remains in the
machine's memory.
Chapter 1
8
LCD Touchscreen 1
The LCD Touchscreen shows the current
machine status when the machine is idle.
1 Mode Indicator
Lets you see current mode of your machine.
2 Fax in memory
Shows how many received faxes are in the
memory.
3 Date and Time
Lets you see the date and time.
4Web
Lets you connect the Brother machine to an
internet service. For details uu Web Connect
Guide.
5 Wireless Status
A four level indicator on the Ready mode
screen shows the current wireless signal
strength if you are using a wireless connection
or Wi-Fi Direct™.
If you see the button at the top right on
the Touchscreen, you can easily configure the
wireless settings by pressing the button. For
more information uu Quick Setup Guide.
6Menu
Lets you access the main menu.
7 Address Book
Lets you search for the number you want to fax,
dial, E-mail or I-Fax.
8 Security indicator
Shows machine's security status. Appears
when you turn on Secure Function Lock or
Setting Lock.
9 Mode Buttons:
Copy
Puts the machine in Copy mode.
Fax
Puts the machine in Fax mode.
Scan
Puts the machine in Scan mode.
10 Warning icon
Appears when there is an error or maintenance
message; press the Warning icon to view it,
and then press Stop/Exit to return to the
Ready screen.
11 Direct Print
Lets you print data from a USB flash memory
drive or a digital camera supporting mass
storage directly to the machine. (See Printing
data directly from the USB Flash memory drive
or digital camera supporting mass storage
uu page 56.)
Active only when you insert a USB flash
memory drive or digital camera in the
machine's USB direct interface.
12 Secure Print
Lets you access the secure print menu.
Active only when the machine has secure print
data.
0Max
01
MenuMenu
Setting LockSetting Lock
01.01.2012 11:00
$0
0
1.01.2012 11:00AM
MenuMenu
Copy Fax Scan Web
Secure
Print
Direct
Print
COPY
01
COPY
Setting LockSetting Lock
1
8
9
710 6
34
25
1112
General information
9
1
Basic Operations 1
To operate the Touchscreen use your finger
to press the Menu or mode button directly on
the LCD screen.
To display and access all the screen menus
or options in a setting, press a b or d c to
scroll through them.
Press to return to the previous menu.
Important
DO NOT press the Touchscreen with a
sharp object, such as a pen or stylus. It
may damage the machine.
The following steps show how to change a
setting in the machine. In this example the
LCD back light setting is changed from
Light to Dark.
a Press Menu.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display LCD Settings.
Press LCD Settings.
d Press Backlight.
e Press Dark.
f Press Stop/Exit.
General Setup
Fax
Printer
Print Reports
Menu
Tray Setting
Volume
Ecology
Quiet Mode
Menu
General Setup
Off
Backlight
Dim Timer
Light
Off
Menu > General Setup
LCD Settings
Light
Dark
Med
Menu > General Setup > LCD Settings
Backlight
10
2
Loading paper and
print media
2
The machine can feed paper from the
standard paper tray, optional lower tray or
multi-purpose tray.
When you put paper into the paper tray, note
the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
Loading paper in the standard
paper tray and the optional
lower tray 2
You can load up to 500 sheets in the standard
paper tray (Tray 1) and 500 sheets in the
optional lower tray (Tray 2)
1
. Paper can be
loaded up to the maximum paper mark
( ) on the right-hand side of the paper
tray. (For recommended paper to use,
seeAcceptable paper and other print media
uu page 20.)
1
Tray 2 is standard on MFC-8950DWT.
Printing on plain paper, thin paper or
recycled paper from Tray 1 and Tray 22
a Pull the paper tray completely out of the
machine.
b While pressing the green paper-guide
release lever (1), slide the paper guides
to fit the paper you are loading in the
tray. Make sure that the guides are
firmly in the slots.
Loading paper 2
1
1
Loading paper
11
2
Note
For Legal or Folio size paper, press the
release button (1) in the bottom of the
paper tray and then pull out the back of the
paper tray. (Legal and Folio size paper are
not available in some regions.)
c Fan the stack of paper well to avoid
paper jams and misfeeds.
d Put paper in the tray and make sure:
The paper is below the maximum
paper mark ( ) (1).
Overfilling the paper tray will cause
paper jams.
The side to be printed on must be
face down.
The paper guides touch the sides of
the paper so it will feed correctly.
e Put the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
1
1
Chapter 2
12
f Lift up the support flap (1) to prevent
paper from sliding off the face-down
output tray, or remove each page as
soon as it comes out of the machine.
Loading paper in the
multi-purpose tray (MP tray) 2
You can load up to 3 envelopes or special
print media in the MP tray or up to 50 sheets
of plain paper. Use this tray to print or copy on
thick paper, bond paper, labels or envelopes.
(For recommended paper to use, see
Acceptable paper and other print media
uu page 20.)
Printing on plain paper, thin paper,
recycled paper and bond paper from
the MP tray
2
a Open the MP tray and lower it gently.
1
Loading paper
13
2
b Pull out the MP tray support (1) and
unfold the flap (2).
c Put paper in the MP tray and make sure:
The paper stays under the maximum
paper mark (1).
The side to be printed on must be
face up with the leading edge (top of
the paper) in first.
The paper guides touch the sides of
the paper so it will feed correctly.
d Lift up the support flap to prevent paper
from sliding off the face-down output
tray, or remove each page as soon as it
comes out of the machine.
1
2
1
Chapter 2
14
Printing on thick paper, labels and
envelopes from the MP tray 2
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
a Open the back cover (face-up output
tray).
b Open the MP tray and lower it gently.
c Pull out the MP tray support (1) and
unfold the flap (2).
1
2
Loading paper
15
2
d Put paper, labels or envelopes in the MP
tray. Make sure:
The number of envelopes in the MP
tray does not exceed 3.
The paper, labels or envelopes stay
under the maximum paper mark (1).
The side to be printed on must be
face up.
e Send the print data to the machine.
Note
• Remove each printed envelope
immediately to prevent a paper jam.
• If your thick paper curls during printing, put
only one sheet at a time in the MP tray and
open the back cover (face-up output tray)
to let the printed pages exit to the face-up
output tray.
f Close the back cover (face-up output
tray).
1
Chapter 2
16
Unscannable and unprintable areas 2
The figures below show maximum unscannable and unprintable areas. These areas may vary
depending on the paper size or settings in the application you are using.
Note
When using BR-Script3 emulation, the unprintable area around the edges of the paper is
0.16 in. (4.2 mm).
Usage Document
Size
Top (1)
Bottom (3)
Left (2)
Right (4)
Fax (Sending) Letter 0.12 in. (3 mm) 0.16 in. (4 mm)
A4 0.12 in. (3 mm) (ADF)
0.04 in. (1 mm)
(Scanner Glass)
0.12 in. (3 mm)
Legal 0.12 in. (3 mm) 0.16 in. (4 mm)
Copy
*
Letter 0.16 in. (4 mm) 0.16 in. (4 mm)
*
a single copy
or a 1 in 1 copy
A4 0.16 in. (4 mm) 0.12 in. (3 mm)
Legal 0.16 in. (4 mm) 0.16 in. (4 mm)
Scan Letter 0.12 in. (3 mm) 0.12 in. (3 mm)
A4 0.12 in. (3 mm) 0.12 in. (3 mm)
Legal 0.12 in. (3 mm) 0.12 in. (3 mm)
Print Letter 0.16 in. (4.2 mm) 0.25 in. (6.35 mm)
A4 0.16 in. (4.2 mm) 0.24 in. (6.01 mm)
Legal 0.16 in. (4.2 mm) 0.25 in. (6.35 mm)
1
3
24
Loading paper
17
2
Paper settings 2
Paper Size and Type 2
Note
You can use four sizes of paper for
printing faxes: Letter, A4, Legal or Folio.
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document or an incoming
fax on the page.
You can use the following sizes of paper for
printing copies: Letter, A4, Legal, Executive,
A5, A5 L, A6, B5, B6 and Folio and the
following sizes for printing faxes: Letter, A4,
Legal or Folio (8.5 in. × 13 in.).
After you set the paper size setting, you can
set up the machine for the type of paper you
are using. This will give you the best print
quality.
a Press Menu.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display Tray Setting.
Press Tray Setting.
d Do one of the following:
To set the paper type for the
MP Tray press a or b to display
MP Tray.
Press MP Tray
To set the paper type for Tray#1
press a or b to display Tray#1.
Press Tray#1
To set the paper type for Tray#2
press a or b to display Tray#2.
Press Tray#2
1
if you installed
Tray 2.
e Press d or c to display the paper size
options.
Press Letter, A4, Legal,
Executive, A5, A5 L
3
, A6
3
, B5, B6,
Folio or Any
2
.
f Press Thin, Plain, Thick, Thicker,
Recycled Paper or Label
4
.
g Press Stop/Exit.
1
The Tray#2 button will be selectable if Tray 2 is
installed.
2
Any size appears only when you choose the MP tray.
3
A5 L and A6 size are not available for Tray#2.
4
You can choose Label for the MP Tray.
Note
If you choose Any for the MP Tray Paper
Size: You must choose MP Only for the
Tray Use setting. You cannot use the Any
Paper Size selection for the MP tray when
making N in 1 copies. You must choose
one of the other available Paper Size
selections for the MP tray.
Chapter 2
18
Tray Use in Copy mode 2
You can change the priority tray that the
machine will use for printing copies.
When you choose Tray#1 Only, MP Only
or Tray#2 Only
1
, the machine pulls the
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
LCD. Insert the paper in the empty tray.
To change the tray setting follow the
instructions below:
a Press Menu.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display Tray Setting.
Press Tray Setting.
d Press a or b to display
Tray Use:Copy.
Press Tray Use:Copy.
e Press Tray#1 Only, Tray#2 Only
1
,
MP Only, MP>T1>T2
1
or T1>T2
1
>MP.
f Press Stop/Exit.
1
The Tray#2 Only and T2 appear only if Tray 2 is
installed.
Note
• When loading the documents in the ADF
and MP>T1>T2 or T1>T2>MP is selected,
the machine looks for the tray with the
most suitable paper and pulls paper from
that tray. If no tray has suitable paper, the
machine pulls paper from the higher
priority tray.
• When using the scanner glass, your
document is copied from the higher
priority tray even if more suitable paper is
in another paper tray.
Tray Use in Fax mode 2
Note
• You can use four sizes of paper for
printing faxes: Letter, A4, Legal or Folio.
When a suitable size is not in any of the
trays received faxes will be stored in the
machine’s memory and Size mismatch
will appear on the LCD. (For details, see
Error and maintenance messages
uu page 83.)
• If the tray is out of paper and received
faxes are in the machine’s memory,
No Paper will appear on the LCD. Insert
paper in the empty tray.
You can change the default tray that the
machine will use for printing received faxes.
When you choose Tray#1 Only, MP Only
or Tray#2 Only
1
, the machine pulls the
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
LCD. Insert the paper in the empty tray.
When you choose T1>T2
1
>MP, the machine
pulls paper from Tray #1 until it is empty, then
from Tray #2, and then from the MP tray.
When you choose MP>T1>T2
1
, the machine
pulls paper from the MP tray until it is empty,
then from Tray #1, and then from Tray #2.
a Press Menu.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display Tray Setting.
Press Tray Setting.
d Press a or b to display Tray Use:Fax.
Press Tray Use:Fax.
e Press Tray#1 Only, Tray#2 Only
1
,
MP Only, MP>T1>T2
1
or T1>T2
1
>MP.
f Press Stop/Exit.
1
The Tray#2 Only and T2 appear only if Tray 2 is
installed.
Loading paper
19
2
Tray Use in print mode 2
You can change the default tray the machine
will use for printing from your computer and
Direct Print.
a Press Menu.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display Tray Setting.
Press Tray Setting.
d Press a or b to display
Tray Use:Print.
Press Tray Use:Print.
e Press Tray#1 Only, Tray#2 Only
1
,
MP Only, MP>T1>T2
1
or T1>T2
1
>MP.
f Press Stop/Exit.
1
The Tray#2 Only and T2 appear only if Tray 2 is
installed.
Chapter 2
20
Acceptable paper and
other print media 2
Print quality may vary according to the type of
paper you are using.
You can use the following types of print
media: plain paper, thin paper, thick paper,
thicker paper, bond paper, recycled paper,
labels or envelopes.
For best results, follow the instructions below:
DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
For proper printing, you must choose the
same paper size from your software
application as the paper in the tray.
Avoid touching the printed surface of the
paper immediately after printing.
Before you buy a lot of paper, test a small
quantity to make sure the paper is
suitable.
Use labels that are designed for use in
laser machines.
Recommended paper and
print media 2
Type and size of paper 2
The machine feeds paper from the installed
standard paper tray, multi-purpose tray or
optional lower tray.
The names for the paper trays in the
printer driver and this Guide are as
follows: 2
1
Tray 2 is standard on MFC-8950DWT.
Paper Type Item
Plain Paper Xerox 4200DP 20 lb
Hammermill Laser Print
(24 lb=90 g/m
2
)
Recycled Paper No specific brand
recommended
Labels Avery laser labels white
#5160
Envelopes No specific brand
recommended
Tray and optional unit Name
Standard Paper Tray Tray 1
Multi-purpose Tray MP Tray
Optional Lower Tray
Tray 2
1
Loading paper
21
2
Paper capacity of the paper trays 2
1
Folio size is 8.5 in. × 13 in. (215.9 mm × 330.2 mm)
2
Tray 2 is standard on MFC-8950DWT.
Recommended paper specifications 2
The following paper specifications are suitable for this machine.
Use paper made for plain paper copying.
Use paper that is 20 to 24 lb (75 to 90 g/m
2
).
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
Paper size Paper types No. of sheets
Standard Paper Tray
(Tray 1)
Letter, A4, Legal, B5,
Executive, A5,
A5 (Long Edge), A6, B6,
Folio
1
Plain paper, Thin paper,
Recycled paper
up to 500 20 lb (80 g/m
2
)
Multi-purpose Tray
(MP Tray)
Width: 3 to 8.5 in. (76.2
to 215.9 mm)
Length: 5 to 14 in. (127
to 355.6 mm)
Plain paper, Thin paper,
Thick paper,
Thicker paper,
Bond paper,
Recycled paper,
Envelopes, Labels
50 sheets
20 lb (80 g/m
2
)
3 Envelopes
Optional Lower Tray
(Tray 2)
2
Letter, A4, Legal, B5,
Executive, A5, B6,
Folio
1
Plain paper, Thin paper,
Recycled paper
up to 500 20 lb (80 g/m
2
)
Basis weight
20-24 lb (75-90 g/m
2
)
Thickness 80-110 μm
Roughness Higher than 20 sec.
Stiffness
90-150 cm
3
/100
Grain direction Long grain
Volume resistivity
10e
9
-10e
11
ohm
Surface resistivity
10e
9
-10e
12
ohm-cm
Filler
CaCO
3
(Neutral)
Ash content Below 23 wt%
Brightness Higher than 80%
Opacity Higher than 85%
Chapter 2
22
Handling and using special
paper 2
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Some important guidelines when selecting
paper are:
DO NOT use inkjet paper because it may
cause a paper jam or damage your
machine.
Preprinted paper must use ink that can
withstand the temperature of the
machine’s fusing process 392 °F (200 °C).
If you use bond paper, paper having a
rough surface, or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
Types of paper to avoid 2
Important
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1 A curl of 0.08 in. (2 mm) or greater
may cause jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine.
This damage is not covered under any
Brother warranty or service agreement.
1
1
Loading paper
23
2
Envelopes 2
Most envelopes designed for laser printers
will be suitable for your machine. However,
some envelopes may have feed and print-
quality problems because of the way they
have been made. A suitable envelope should
have edges with straight, well-creased folds.
The envelope should lie flat and not be of
baggy or flimsy construction. You should buy
quality envelopes from a supplier who
understands that you will be using the
envelopes in a laser machine.
Envelopes can only be fed through the MP
tray.
We recommend that you print a test envelope
to make sure the print results are what you
want.
Types of envelopes to avoid 2
Important
DO NOT use envelopes:
• that are damaged, curled, wrinkled or
an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie
strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing
on them)
• that were previously printed by a laser
machine
• that are pre-printed on the inside
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs
more than the paper weight
specifications for the machine
• with edges that are not straight or
consistently square
• with windows, holes, cut-outs or
perforations
• with glue on the surface as shown in
the figure below
• with double flaps as shown in the figure
below
• with sealing flaps that are not folded
down when purchased
• with each side folded as shown in the
figure below
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage may not be
covered under any Brother warranty or
service agreement.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
Chapter 2
24
Labels 2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
All labels used in this machine must be able
to withstand a temperature of 392 °F (200 °C)
for a period of 0.1 seconds.
Labels can only be fed through the MP tray.
Types of labels to avoid 2
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
Important
• Avoid feeding labels with the carrier sheet
exposed because your machine will be
damaged.
• Label sheets should not exceed the paper
weight specifications described in this
User’s Guide. Labels exceeding this
specification may not feed or print
correctly and may cause damage to your
machine.
• DO NOT reuse or insert labels that have
previously been used or are missing a few
labels on the sheet.
25
3
3
How to load
documents
3
You can send a fax, make copies, and scan
from the ADF (Automatic Document Feeder)
and the scanner glass.
Using the automatic
document feeder (ADF) 3
The ADF can hold up to 50 pages and feeds
each sheet individually. Use standard 20 lb
(80 g/m
2
) paper and always fan the pages
before putting them in the ADF.
Document Sizes Supported 3
How to load documents 3
Important
• DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper-
clipped, pasted or taped.
• DO NOT use cardboard, newspaper or
fabric.
• To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
Note
• To scan documents that are not suitable
for the ADF, see Using the scanner glass
uu page 26.
• It is easier to use the ADF if you are
loading a multiple page document.
• Make sure documents with correction fluid
or written with ink are completely dry.
a Unfold the ADF document support (1).
Lift up and unfold the ADF document
output support flap (2).
b Fan the pages well.
c Stagger the pages of your document
face up top edge first, in the ADF until
the LCD display message changes and
you feel the top page touch the feed
rollers.
Loading documents 3
Length: 5.8 to 14 in. (147.3 to 355.6 mm)
Width: 5.8 to 8.5 in. (147.3 to 215.9 mm)
Weight:
17 to 24 lb (64 to 90 g/m
2
)
1
2
Chapter 3
26
d Adjust the paper guides (1) to fit the
width of your document.
Note
To scan non-standard documents, see
Using the scanner glass uu page 26.
Using the scanner glass 3
You can use the scanner glass to fax, copy or
scan pages of a book, one page at a time.
Document Sizes Supported 3
How to load documents 3
Note
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
b Using the document guidelines on the
left and top, place the document
face down in the upper left corner of the
scanner glass.
c Close the document cover.
Important
If the document is a book or is thick do not
slam the cover or press on it.
Length: Up to 14 in. (355.6 mm)
Width: Up to 8.5 in. (215.9 mm)
Weight: Up to 4.4 lb (2.0 kg)
1
27
4
4
How to send a fax 4
The following steps show you how to send a
fax. To send multiple pages use the ADF.
a When you want to send a fax, or change
fax send or receive settings, press the
Fax button on the Touchscreen.
The LCD shows:
1 Fax duplex (2–sided) receiving
indicator
Appears when duplex printing is set to
on for received faxes.
2 Current Receive Mode
Lets you see the current receive mode.
Fax (Fax only)
F/T (Fax/Tel)
TAD (External TAD)
Mnl (Manual)
Note
The default setting is Copy mode.
b Do one of the following to load your
document:
Place the document face up in the
ADF. (See Using the automatic
document feeder (ADF)
uu page 25.)
Load your document face down on
the scanner glass. (See Using the
scanner glass uu page 26.)
c Set the scanner glass size, fax
resolution or contrast if you want to
change them.
Note
For the following advanced fax sending
operations and settings uu Advanced
User's Guide: Sending a fax
• Duplex Fax (2-sided fax layout)
• Contrast
• Fax Resolution
• Broadcasting
• Real Time TX
• Overseas Mode
• Delayed Fax
• Batch TX
• Set New Default
• Factory Reset
• Coverpage Message
• Coverpage Setup
• Polled TX
When using the ADF, you can not
change the scanner glass size setting.
Sending a fax 4
Fax
Duplex Fax
Address Book
Fax
Resolution
Off Standard
Fax
Fax
12
Chapter 4
28
d Choose one of the options below:
If you want to send a single-sided
document, go to step e.
If you want to send a 2-sided
document, choose the duplex
scanning format for your 2-sided
document.
Press Duplex Fax and choose
DuplexScan : LongEdge or
DuplexScan : ShortEdge.
Note
You can send 2-sided documents from the
ADF.
e Enter the fax number using the dial pad.
You can also enter the fax number in the
following ways.
Press Address Book, the number
you want to dial, and Send a fax
on the Touchscreen.
Press Quick Dials on the control
panel and a One Touch button on the
Touchscreen.
(For details, see How to dial
uu page 45.)
f Press Start.
Faxing from the ADF
The machine starts scanning the
document.
Faxing from the scanner glass
If Real Time TX is On, the machine
will send the document without asking if
there are additional pages to scan.
If you press Start, the machine starts
scanning the first page.
Do one of the following:
• To send a single page, press No
(or press Start again). The
machine starts sending the
document.
• To send more than one page,
press Yes and place the next
page on the scanner glass. Press
Start. The machine starts
scanning the page. (Repeat this
step for each additional page.)
Note
To cancel a fax in process, press
Stop/Exit.
Sending a fax
29
4
Faxing A4, Legal or Folio size
documents from the scanner
glass 4
When faxing A4, Legal or Folio size
documents, you will need to set the scan
glass size to A4 or Legal/Folio; otherwise,
a portion of your faxes will be missing.
a Press Fax.
b Press d or c to display
Glass ScanSize.
Press Glass ScanSize.
c Press A4 or Legal/Folio.
Note
You can save the setting you use most
often by setting it as the default.
(See Advanced User's Guide: Setting
your changes as the new default.)
Canceling a fax in process 4
Press Stop/Exit to cancel the fax. If you
press Stop/Exit while the machine is dialing
or sending, the LCD will show
Cancel Job?.
Press Yes to cancel the fax.
Transmission Verification
Report 4
You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the receiving party’s name or fax
number, the time and date of transmission,
duration of transmission, number of pages
sent, and whether or not the transmission
was successful.
There are several settings available for the
Transmission Verification Report:
On: Prints a report after every fax you
send.
On+Image: Prints a report after every fax
you send. A portion of the fax’s first page
appears on the report.
Off: Prints a report if your fax is
unsuccessful due to a transmission error.
Off is the default setting.
Off+Image: Prints a report if your fax is
unsuccessful due to a transmission error.
A portion of the fax’s first page appears on
the report.
a Press Menu.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Report Setting.
Press Report Setting.
d Press Transmission.
e Press On, On+Image, Off or
Off+Image.
f Press Stop/Exit.
Chapter 4
30
Note
• If you choose On+Image or Off+Image,
the image will only appear on the
Transmission Verification Report if Real
Time Transmission is set to Off.
(See Advanced User's Guide: Real Time
Transmission.)
• If the transmission is successful, OK will
appear next to RESULT on the
Transmission Verification Report.
If the transmission is not successful, NG
will appear next to RESULT.
31
5
5
Receive modes 5
Note
You can use four sizes of paper for printing faxes: Letter, A4, Legal or Folio.
Choose the correct Receive Mode 5
The correct Receive Mode is determined by the external devices and telephone subscriber
services (Voice Mail, Distinctive Ring, etc.) you will be using on the same line as the Brother
machine.
Receiving a fax 5
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term "Distinctive Ring" but different telephone companies may have other names for this
service such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call,
Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring
uu page 39 for instructions on setting up your machine using this feature.)
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility
that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. (See
Voice Mail uu page 38 for instructions on setting up your machine using this service.)
Will you be using a Telephone Answering Device on the same telephone line as your Brother
machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode.
(See Connecting an external TAD (telephone answering device) uu page 41.)
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode. (See
Fax Only uu page 33.)
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the
same line. Choose Fax/Tel as your receive mode. (See Fax/Tel uu page 33.)
Important Note: You can not receive voice messages on either Voice Mail or an answering
machine if you choose the Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the telephone line and must answer every call
yourself. (See Manual uu page 33.)
Chapter 5
32
To set the receive mode follow the instructions below:
a Press Menu.
b Press a or b to display Initial Setup.
Press Initial Setup.
c Press a or b to display Receive Mode.
Press Receive Mode.
Note
If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off.
(See Distinctive Ring uu page 39.)
d Press Fax Only, Fax/Tel, External TAD or Manual.
e Press Stop/Exit.
The LCD will display the current receive mode in Fax mode.
Receiving a fax
33
5
Using receive modes 5
Some receive modes answer automatically
(Fax Only and Fax/Tel). You may want to
change the Ring Delay before using these
modes. (See Ring Delay uu page 34.)
Fax Only 5
Fax Only mode will automatically answer
every call as a fax.
Fax/Tel 5
Fax/Tel mode helps you automatically
manage incoming calls, by recognizing
whether they are fax or voice calls and
handling them in one of the following ways:
Faxes will be automatically received.
Voice calls will start the F/T ring to tell you
to pick up the line. The F/T ring is a fast
pseudo/double-ring made by your
machine.
(Also see F/T Ring Time (Fax/Tel mode only)
uu page 34 and Ring Delay uu page 34.)
Manual 5
Manual mode turns off all automatic
answering functions unless you are using the
Distinctive Ring Receive feature.
To receive a fax in Manual mode lift the
handset of the external telephone or press
Hook. When you hear fax tones (short
repeating beeps), press Start, and then press
Receive to receive a fax. You can also use
the Easy Receive feature to receive faxes by
lifting a handset on the same line as the
machine.
(Also see Easy Receive uu page 35.)
External TAD 5
External TAD mode lets an external
answering device manage your incoming
calls. Incoming calls will be handled in the
following ways:
Faxes will be automatically received.
Voice callers can record a message on the
external TAD.
(For more information see Connecting an
external TAD (telephone answering device)
uu page 41.)
Chapter 5
34
Receive Mode settings 5
Ring Delay 5
The Ring Delay setting sets the number of
times the machine rings before it answers in
Fax Only and Fax/Tel modes.
If you have external or extension telephones
on the same line as the machine, keep the
Ring Delay setting of 4. (See Using external
and extension telephones uu page 43 and
Easy Receive uu page 35.)
a Press Menu.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Setup Receive.
Press Setup Receive.
d Press a or b to display Ring Delay.
Press Ring Delay.
e Press 0, 1, 2, 3 or 4 for how many times
you want the line to ring before the
machine answers.
f Press Stop/Exit.
Note
If you choose 0, the machine will answer
immediately and the line will not ring at all.
F/T Ring Time
(Fax/Tel mode only) 5
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the Ring
Delay setting.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T ring (a fast
double-ring) for the time you have set in the
F/T Ring Time setting. If you hear the F/T ring
it means that you have a voice caller on the
line.
Because the F/T ring is made by the machine,
extension and external telephones will not
ring; however, you can still answer the call on
any telephone. (For more information see
Using Remote Codes uu page 44.)
a Press Menu.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Setup Receive.
Press Setup Receive.
d Press a or b to display
F/T Ring Time.
Press F/T Ring Time.
e Press how long the machine will ring to
alert you that you have a voice call (20,
30, 40 or 70 seconds).
f Press Stop/Exit.
Receiving a fax
35
5
Easy Receive 5
If Easy Receive is On: 5
The machine can receive a fax automatically,
even if you answer the call. When you see
Receiving on the LCD or hear a click on the
phone line through the handset you are
using, just replace the handset. Your
machine will do the rest.
If Easy Receive is Off: 5
If you are at the machine and answer a fax
call first by lifting the external handset, then
press Start, and then press Receive to
receive the Fax.
If you answered at an extension telephone
press l51. (See Using external and
extension telephones uu page 43.)
Note
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension telephone handset,
press the fax receive code l51.
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Easy Receive to Off.
a Press Menu.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Setup Receive.
Press Setup Receive.
d Press a or b to display Easy Receive.
Press Easy Receive.
e Press On (or Off).
f Press Stop/Exit.
36
6
How to use PC-FAX 6
PC-Fax Receive
(For Windows
®
only) 6
If you turn on the PC-Fax Receive feature
your machine will store received faxes in
memory and send them to your PC
automatically. You can then use your PC to
view and store these faxes.
Even if you have turned off your PC (at night
or on the weekend, for example), your
machine will receive and store your faxes in
its memory. The number of received faxes
that are stored in the memory will appear on
the LCD.
When you start your PC and the PC-Fax
Receiving software runs, your machine
transfers your faxes to your PC automatically.
For PC-Fax Receive to work you must have
the PC-FAX Receiving software running on
your PC. From the Windows
®
Start menu,
select All Programs, Brother, MFC-XXXX,
PC-FAX Receiving, and select Receive.
(XXXX is your model name.)
If you choose Backup Print On, the machine
will also print the fax.
a Press Menu.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Setup Receive.
Press Setup Receive.
d Press a or b to display
Forward/Page/Store.
Press Forward/Page/Store.
e Press PC Fax Receive.
f The LCD shows a reminder to start the
PC-FAX Receiving program on your
computer. If you have started the
PC-FAX Receiving program, press OK.
If you have not started the PC-FAX
Receiving program, see uu Software
User's Guide: PC-FAX receiving.
g Press a or b to display <USB> or your
computer name if the machine is
connected to a network.
Press <USB> or your computer name.
Press OK.
h Press Backup Print:On or
Backup Print:Off.
Important
If you choose Backup Print On, the
machine will also print the fax at your
machine so you will have a copy. This is a
safety feature in case there is a power
failure before the fax is transferred to your
PC.
i Press Stop/Exit.
Note
• Before you can set up PC-Fax Receive
you must install the MFL-Pro Suite
software on your PC. Make sure your PC
is connected and turned on.
(See Software User's Guide: PC-FAX
receiving.)
• If your machine has an error and is unable
to print faxes from memory, you can use
this setting to transfer your faxes to a PC.
(See Transferring your faxes or Fax
Journal report uu page 90.)
• PC-Fax Receive is not supported in Mac
OS.
Using PC-FAX 6
Using PC-FAX
37
6
PC-FAX Send 6
The Brother PC-FAX feature lets you use
your PC to send a document from an
application as a standard fax. You can send a
file created in any application on your PC as
a PC-FAX. You can even attach a cover
page.
For details uu Software User's Guide:
PC-FAX sending
How to send a PC-FAX: 6
Contact your application vendor if you need
more support.
a From your application select File, and
then Print.
The Print dialog box will be displayed.
(The steps may vary depending on your
application.)
b Select the Brother PC-FAX v.3.
c Click OK.
The Brother PC-FAX user interface will
be displayed.
d Enter the recipient's fax number using
your computer keyboard or by clicking
the numeric keypad of the
Brother PC-FAX user interface. You
can also select a stored number from
the Address Book.
e Click when using your
computer keyboard or the numeric
keypad.
f Click Start.
Your document will be sent to the
Brother machine and then faxed to the
recipient.
38
7
Telephone line
services
7
Voice Mail 7
If you have Voice Mail on the same telephone
line as your Brother machine, Voice Mail and
the Brother machine will conflict with each
other when receiving incoming calls.
For example, if your Voice Mail is set to
answer after 4 rings and your Brother
machine is set to answer after 2 rings, then
your Brother machine will answer first. This
will prevent callers from being able to leave a
message in your Voice Mail.
Similarly, if your Brother machine is set to
answer after 4 rings and your Voice Mail is set
to answer after 2 rings, then your Voice Mail
will answer first. This will prevent your Brother
machine from being able to receive an
incoming fax, since Voice Mail cannot
transfer the incoming fax back to the Brother
machine.
To avoid conflicts between your Brother
machine and your Voice Mail service, do one
of the following:
Get the Distinctive Ring service from your
telephone company. Distinctive Ring is a
feature of your Brother machine that allows a
person with one line to receive fax and voice
calls through two different telephone
numbers on that one line. Brother uses the
term ’Distinctive Ring,’ but telephone
companies market the service under a variety
of names, such as Custom Ringing,
Personalized Ring, Smart Ring, RingMaster,
Ident-A-Ring, Ident-A-Call, Data Ident-A-Call,
Teen Ring, and SimpleBiz Fax & Alternate
Number Ringing. This service establishes a
second telephone number on the same line
as your existing telephone number, and each
number has its own ring pattern. Typically,
the original number rings with the standard
ring pattern and is used for receiving voice
calls, and the second number rings with a
different ring pattern and is used for receiving
faxes. (See Distinctive Ring uu page 39.)
OR
Set your Brother machine’s Receive Mode to
"Manual". Manual Mode requires that you
answer every incoming call if you want to be
able to receive a fax. If the incoming call is a
telephone call, then complete the call as you
normally would. If you hear fax sending tones
you must transfer the call to the Brother
machine. (See Using external and extension
telephones uu page 43.) Unanswered fax
and voice calls will go to your Voice Mail. (To
set the machine in MANUAL Mode, see
Choose the correct Receive Mode
uu page 31.)
Telephone services and external
devices
7
Telephone services and external devices
39
7
Distinctive Ring 7
Distinctive Ring is a function of your Brother
machine that allows a person with one line to
receive fax and voice calls through two
different phone numbers on that one line.
Brother uses the term "Distinctive Ring," but
telephone companies market the service
under a variety of names, such as Smart
Ring, Ring Master or Ident-a-Ring. This
service establishes a second telephone
number on the same line as your existing
telephone number, and each number has its
own ring pattern. Typically, the original
number rings with the standard ring pattern
and is used for receiving voice calls, and the
second number rings with a different ring
pattern and is used for receiving faxes.
Note
• You must pay for your telephone
company's Distinctive Ring service before
you program the machine to work with it.
• Please call your telephone company for
availability and rates.
What does your telephone company’s
‘Distinctive Ring’ do? 7
Your telephone company’s Distinctive Ring
service allows you to have more than one
number on the same telephone line. If you
need more than one telephone number, it
is cheaper than paying for an extra line.
Each telephone number has its own
distinctive ring pattern, so you will know
which telephone number is ringing. This is
one way you can have a separate telephone
number for your machine.
Note
Please call your telephone company for
availability and rates.
What does Brother’s ‘distinctive ring’
do? 7
The Brother machine has a Distinctive Ring
feature that allows you to use your machine to
take full advantage of the telephone
company’s Distinctive Ring service. The new
telephone number on your line can just
receive faxes.
Note
You must pay for your telephone
company’s Distinctive Ring service before
you program the machine to work with it.
Do you have Voice Mail? 7
If you have Voice Mail on the telephone line
that you will install your new machine on,
there is a strong possibility that Voice Mail
and the machine will conflict with each other
while receiving incoming calls. However, the
Distinctive Ring feature allows you to use
more than one number on your line, so
both Voice Mail and the machine can work
together without any problems. If each one
has a separate telephone number, neither will
interfere with the other’s operations.
If you decide to get the Distinctive Ring
service from the telephone company, you will
need to follow the directions below to
‘register’ the new Distinctive Ring pattern
they give you. This is so your machine can
recognize its incoming calls.
Note
You can change or cancel the Distinctive
Ring pattern at any time. You can switch it
off temporarily, and turn it back on later.
When you get a new fax number, make
sure you reset this feature.
Chapter 7
40
Before you choose the ring pattern to
register 7
You can only register one Distinctive Ring
pattern with the machine. Some ring patterns
cannot be registered. The ring patterns below
are supported by your Brother machine.
Register the one your telephone company
gives you.
Note
• Ring Pattern #1 is often called Short-Short
and is the most commonly used.
• If the ring pattern you received is not on
this chart, please call your telephone
company and ask for one that is
shown.
The machine will only answer calls to its
registered number.
The first two rings are silent on the
machine. This is because the fax must
<<listen>> to the ring pattern (to compare
it to the pattern that was ‘registered’).
(Other telephones on the same line will
ring.)
If you program the machine correctly, it
will recognize the registered ring pattern of
the ‘fax number’ within 2 ring patterns and
then answer with a fax tone. When the
‘voice number’ is called, the machine will
not answer.
Registering the distinctive ring pattern
Very important! 7
After you have set the Distinctive Ring feature
to On, your Distinctive Ring number will
receive faxes automatically. The receive
mode is automatically set to Manual and you
cannot change it to another receive mode
while Distinctive Ring is set to On. This
ensures the Brother machine will only answer
the Distinctive Ring number and not interfere
when your main telephone number is called.
a Press Menu.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Miscellaneous.
Press Miscellaneous.
d Press Distinctive.
e Press Set.
f Press the stored ring pattern you want to
use.
Press OK.
(You will hear each pattern as you press
the four buttons. Make sure you choose
the pattern that the telephone company
gave you.)
g Press Stop/Exit.
Distinctive Ring is now set to On.
Ring
Pattern
Rings
1 short-short or long-
long
2 short-long-short
3 short-short-long
4 very long
(normal pattern)
Telephone services and external devices
41
7
Turning off distinctive ring 7
a Press Menu.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Miscellaneous.
Press Miscellaneous.
d Press Distinctive.
e Press Off.
f Press Stop/Exit.
Note
If you do not want to receive faxes on your
Distinctive Ring number, you can turn off
Distinctive Ring. The machine will stay in
Manual receive mode so you will need to
set the Receive Mode again. (See Choose
the correct Receive Mode uu page 31.)
Connecting an external
TAD (telephone
answering device)
7
You can connect an external Telephone
Answering Device (TAD) to the same line as
your machine. When the TAD answers a call,
your machine will “listen” for the CNG (fax
calling) tones sent by a sending fax machine.
If it hears them it will take over the call and
receive the fax. If it does not hear them, it will
let your TAD take a voice message and the
display will show Telephone.
The external TAD must answer within four
rings (we recommend you set it to two rings).
This is because your machine cannot hear
the CNG tones until the external TAD has
picked up the call. The sending machine will
send CNG tones for only eight to ten seconds
longer. We do not recommend using the toll
saver feature on your external TAD if it needs
more than four rings to activate it.
Unless you are using Distinctive Ring, the
TAD must be connected to the EXT. jack of
the machine.
Before you connect an external TAD
(telephone answering device), remove the
protective cap (2) from the EXT. jack on the
machine.
1TAD
2 Protective Cap
Note
If you have problems receiving faxes,
reduce the ring delay setting on your
external TAD.
2
1
1
Chapter 7
42
Connections 7
The external TAD must be plugged into the
back of the machine, into the jack labeled
EXT. Your machine cannot work correctly if
you plug the TAD into a wall jack (unless you
are using Distinctive Ring).
a Plug the telephone line cord from the
telephone wall jack into the back of the
machine, in the jack labeled LINE.
b Plug the telephone line cord from your
external TAD into the back of the
machine, in the jack labeled EXT. (Make
sure this cord is connected to the TAD at
the TAD’s telephone line jack, and not
its handset jack.)
c Set your external TAD to four rings or
less. (The machine’s Ring Delay setting
does not apply.)
d Record the outgoing message on your
external TAD.
e Set the TAD to answer calls.
f Set the Receive Mode on your machine
to External TAD. (See Choose the
correct Receive Mode uu page 31.)
Recording an outgoing
message (OGM) 7
a Record 5 seconds of silence at the
beginning of your message. This allows
your machine time to listen for fax tones.
b Limit your speaking to 20 seconds.
c End your 20-second message by giving
your Fax Receive Code for people
sending manual faxes. For example:
“After the beep, leave a message or
press l51 and Start to send a fax.”
Note
We recommend beginning your OGM with
an initial 5 second silence because the
machine cannot hear fax tones over a loud
voice. You may try leaving out this pause,
but if your machine has trouble receiving,
then you should re-record the OGM to
include it.
Multi-line connections (PBX) 7
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi line system we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
switchboard operator we recommend that
you set the Receive Mode to Manual.
We cannot guarantee that your machine will
operate correctly under all circumstances
when connected to a PBX. Any difficulties
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
Telephone services and external devices
43
7
External and extension
telephones 7
Connecting an external or
extension telephone 7
You can connect a separate telephone
directly to your machine as shown in the
diagram below.
Connect the telephone line cord to the jack
labeled EXT.
Before you connect an external telephone,
remove the protective cap (3) from the EXT.
jack on the machine.
1 Extension telephone
2 External telephone
3 Protective Cap
When you are using an external telephone,
the LCD shows Telephone.
Using external and extension
telephones 7
Using extension telephones 7
If you answer a fax call at an extension
telephone, you can make your machine
receive the fax by pressing the Fax Receive
Code l51.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at an extension telephone by
pressing the Telephone Answer Code #51.
(See F/T Ring Time (Fax/Tel mode only)
uu page 34.)
Using an external telephone
(Connected to the EXT. jack of the
machine) 7
If you answer a fax call at the external
telephone connected to the EXT. jack of the
machine, you can make the machine receive
the fax by pressing Start and choosing
Receive.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone by
pressing Hook.
If you answer a call and no one is on
the line: 7
You should assume that you’re receiving a
manual fax.
Press l51 and wait for the chirp or until the
LCD shows Receiving, and then hang up.
Note
You can also use the Easy Receive
feature to make your machine
automatically take the call. (See Easy
Receive uu page 35.)
1
2
3
Chapter 7
44
Using a non-Brother cordless
external handset 7
If your non-Brother cordless telephone is
connected to the EXT. jack of the machine
(see page 43) and you typically carry the
cordless handset elsewhere, it is easier to
answer calls during the Ring Delay.
If you let the machine answer first, you will
have to go to the machine so you can press
Hook to transfer the call to the cordless
handset.
Using Remote Codes 7
Fax Receive Code 7
If you answer a fax call on an extension
telephone, you can tell your machine to
receive it by pressing the Fax Receive
Code l51. Wait for the chirping sounds then
replace the handset. (See Easy Receive
uu page 35.)
If you answer a fax call at the external
telephone, you can make the machine
receive the fax by pressing Start and then
press Receive.
Telephone Answer Code 7
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T ring
(pseudo/double-ring) after the initial ring
delay. If you pick up the call on an extension
telephone you can turn the F/T ring off by
pressing #51 (make sure you press this
between the rings).
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone by
pressing Hook.
Changing the Remote Codes 7
The preset Fax Receive Code is l51. The
preset Telephone Answer Code is #51. If you
are always disconnected when accessing
your External TAD, try changing the
three-digit remote codes, for example ###
and 999.
a Press Menu.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Setup Receive.
Press Setup Receive.
d Press a or b to display Remote Codes.
Press Remote Codes.
e Press On (or Off).
f If you chose On in step e, enter the new
Fax Receive Code.
Press OK.
g Enter the new Telephone Answer Code.
Press OK.
h Press Stop/Exit.
45
8
8
How to dial 8
You can dial in any of the following ways.
Manual dialing 8
Use the dial pad to enter all the digits of the
telephone or fax number.
One Touch dialing 8
(See Storing One Touch Dial numbers
uu page 49.)
a Press the Quick Dials key on the
control panel.
b Press the Quick Dials button that stores
the One Touch number you want to call.
To dial One Touch numbers 17 to 32,
press the button and then press
the Quick Dial button you want to call.
Speed dialing 8
a Press (Address Book).
b Press the three-digit Speed Dial number
you want to call. You can also display
the Speed Dial numbers in alphabetical
order by pressing the button on
the Touchscreen.
c Press Send a fax or
Send a E-mail.
d Press Start.
Note
If the LCD shows Not Registered
when you enter or search a Speed Dial
number, a number has not been stored at
this location.
Dialing and storing numbers 8
ELEANOR
GEORGE
4XLFN'LDOV
17- 32
Chapter 8
46
Search 8
You can search alphabetically for names you
have stored in the One Touch and Speed Dial
memories. (See Storing One Touch Dial
numbers uu page 49 and Storing Speed Dial
numbers uu page 51.)
a Press (Address Book).
b Press (Search) on the
Touchscreen.
c Press the first few letters of the name on
the Touchscreen.
Press OK.
d Press a or b to scroll until you find the
name you are looking for.
Press the name you are looking for.
e Press Send a fax or
Send a E-mail.
f Press Start.
Note
• If the LCD shows
Results cannot be found.. when
you enter the first few letters of the name,
it means that a name for the letter is not
stored.
• One Touch Dial number and Speed Dial
numbers stored without the name cannot
be retrieved by the Search function.
LDAP search 8
If the machine is connected to your LDAP
server, you can search for information such
as fax numbers and E-mail addresses from
your server. (See How to set up LDAP
uu Network User’s Guide)
Fax redial 8
If you are sending a fax manually and the line
is busy, press Hook and then Redial/Pause,
wait for the other fax machine to answer, and
then press Start to try again. If you want to
make a second call to the last number dialed,
you can save time by pressing Redial/Pause
and Start.
Redial/Pause only works if you dialed from
the control panel.
If you are sending a fax automatically and the
line is busy, the machine will automatically
redial one time after five minutes.
Dialing and storing numbers
47
8
Storing numbers 8
You can set up your machine to do the
following types of easy dialing: One Touch,
Speed Dial and Groups for Broadcasting
faxes. You can also specify the default
resolution for each One Touch and Speed
Dial number. When you dial a One Touch or
Speed Dial number, the LCD shows the
name, if you stored it, or the number. A scan
profile can also be stored along with the fax
number.
If you lose electrical power, the numbers
stored in the memory will not be lost.
A scan profile is the resolution and other scan
settings that you choose when you store a
number. For example, you can select
Standard, Fine, S.Fine or Photo for the Fax
option and Standard, Fine or Photo for IFAX.
Or, you can select Color 100 dpi, Color 200
dpi, Color 300 dpi, Color 600 dpi, Color Auto,
Gray 100 dpi, Gray 200 dpi, Gray 300 dpi,
Gray Auto, B&W 300 dpi, B&W 200 dpi, or
B&W 200x100 dpi if you selected one of the
E-Mail options.
Storing a pause 8
Press Pause to insert a 3.5-second pause
between numbers. You can press Pause as
many times as needed to increase the length
of the pause.
Chapter 8
48
One Touch and Speed Dial Storage Options 8
The following chart shows the selections for the settings for One Touch and Speed Dial numbers.
When you store numbers, the LCD instructs you to choose from the options shown in the following
steps.
Note
• PDF/A is a PDF file format intended for long-term archiving. This format contains all the
necessary information to be able to reproduce the document after long-term storage.
• Secure PDF is a PDF file format that has been password-protected.
• Signed PDF is a PDF file format that helps prevent data tampering and the impersonation of
an author by including a digital certificate within the document. If you choose Signed PDF, you
must install a certificate on your machine using Web Based Management.
Choose Signed PDF from Administrator in Web Based Management. (How to install a
certificate uu Network User's Guide)
Step 1
Enter One
Touch or
Speed Dial
Location
Step 2
Enter
Name
Step 3
Select
Registration Type
Step 4
Enter Number
or E-mail
Address
Step 5
Select Resolution
Step 6
Select File type
One Touch
or
Speed Dial
Enter the
name you
want to
store
or
Press OK
Fax Enter the Fax
Number
Standard, Fine,
S.Fine, Photo
-
IFAX Enter the
E-mail Address
Standard, Fine,
Photo
-
E-Mail B&W PDF 300 dpi, 200 dpi,
200x100dpi
PDF, PDF/A,
Secure PDF,
Signed PDF
E-Mail B&W
TIFF
300 dpi, 200 dpi,
200x100dpi
-
E-Mail Color
PDF
100 dpi, 200 dpi,
300 dpi, 600 dpi,
Auto
PDF, PDF/A,
Secure PDF,
Signed PDF
E-Mail Color
JPEG
100 dpi, 200 dpi,
300 dpi, 600 dpi,
Auto
-
E-Mail Color
XPS
100 dpi, 200 dpi,
300 dpi, 600 dpi,
Auto
-
E-Mail Gray
PDF
100 dpi, 200 dpi,
300 dpi, Auto
PDF,
PDF/A,
Se
cure PDF,
Signed PDF
E-Mail Gray
JPEG
100 dpi, 200 dpi,
300 dpi, Auto
-
E-Mail Gray
XPS
100 dpi, 200 dpi,
300 dpi, Auto
-
Dialing and storing numbers
49
8
Storing One Touch Dial
numbers 8
a Press the Quick Dials key on the
control panel.
b Press the Quick Dial button where you
want to store the One Touch number or
E-mail address.
To select One Touch numbers 17 to 32,
press and then press the Quick
Dial button where you want to store the
One Touch number.
If a number or E-mail address is not
stored there, the LCD shows
Not Registered
Register Now?.
Press Yes.
Or, you can use the Touchscreen
buttons by pressing (Address
Book), Edit and
Set One Touch Dial, and then
enter the number of the One Touch
button where you want to store the
number or E-mail address. Press OK.
Note
If the Quick Dial button you choose is
already taken, the OK button on the
Touchscreen will not work. Choose a
different number.
c Do one of the following:
Enter the name (up to 15 characters)
by pressing the buttons on the
Touchscreen. See Entering text
uu page 167 to help you enter
letters.
Press OK.
Press OK to store the number or
E-mail address without a name.
d Press d or c to select
Fax,
IFAX,
E-Mail B&W PDF,
E-Mail B&W TIFF,
E-Mail Color PDF,
E-Mail Color JPEG,
E-Mail Color XPS,
E-Mail Gray PDF,
E-Mail Gray JPEG,
E-Mail Gray XPS.
e Enter the telephone, fax number (up to
20 characters each) or E-mail address
(up to 60 characters each). See
Entering text uu page 167 to help you
enter letters.
Press OK.
Note
• If you selected an E-mail Registration
Type in step d and save the E-mail
address, you can only use the E-mail
address when you are in Scan mode.
• If you selected the IFAX Registration Type
in step d and save the E-mail address,
you can only use the E-mail address when
you are in Fax mode.
ELEANOR
GEORGE
4XLFN'LDOV
17- 32
Chapter 8
50
f To save a fax/scan resolution along with
the fax number/E-mail address, go to
the appropriate step as shown in the
following table.
Note
• When you do a broadcast and you have
saved a scan profile along with the
number or E-mail address, the scan profile
of the One Touch, Speed Dial or Group
number you chose first will be applied to
the broadcast.
• Details about the file format uu Software
User's Guide: Using the Scan key
g Select the resolution from Standard,
Fine, S.Fine or Photo and go to
step m.
h Select the resolution from Standard,
Fine or Photo and go to step m.
i Select the resolution from 300 dpi,
200 dpi or 200 x 100 dpi.
If you chose E-Mail B&W PDF, go
to step l.
If you chose E-Mail B&W TIFF, go
to step m.
j Select the resolution from 100 dpi,
200 dpi, 300 dpi, 600 dpi or Auto.
If you chose E-Mail Color PDF,
go to step l.
If you chose E-Mail Color JPEG
or E-Mail Color XPS, go to
step m.
k Select the resolution from 100 dpi,
200 dpi, 300 dpi or Auto.
If you chose E-Mail Gray PDF, go
to step l.
If you chose E-Mail Gray JPEG or
E-Mail Gray XPS, go to step m.
l Select the PDF type from PDF, PDF/A,
Secure PDF or Signed PDF that will
be used to send to your PC.
Note
If you choose Secure PDF, the machine
will ask you to enter a four-digit password
using numbers 0-9 before it starts
scanning.
m When the LCD displays your settings,
press OK to confirm.
n Press Stop/Exit.
Option selected in step d Go to step
Fax g
IFAX h
E-Mail B&W PDF
i
E-Mail B&W TIFF
E-Mail Color PDF
jE-Mail Color JPEG
E-Mail Color XPS
E-Mail Gray PDF
kE-Mail Gray JPEG
E-Mail Gray XPS
Dialing and storing numbers
51
8
Storing Speed Dial numbers 8
You can store your frequently used numbers
as Speed Dial numbers, so that when you dial
you will only have to press a few keys (for
example: press (Address Book), the
number you want to call and Send a fax).
The machine can store 300 Speed Dial
numbers (001-300).
a Press (Address Book).
b Press Edit.
c Press Set Speed Dial.
d Do one of the following:
Enter the name (up to 15 characters)
by pressing the buttons on the
Touchscreen. See Entering text
uu page 167 to help you enter
letters.
Press OK.
Press OK to store the number or
E-mail address without a name.
e Press d or c to select
Fax,
IFAX,
E-Mail B&W PDF,
E-Mail B&W TIFF,
E-Mail Color PDF,
E-Mail Color JPEG,
E-Mail Color XPS,
E-Mail Gray PDF,
E-Mail Gray JPEG,
E-Mail Gray XPS.
f Enter the telephone, fax number (up to
20 characters each) or E-mail address
(up to 60 characters each). See
Entering text uu page 167 to help you
enter letters.
Press OK.
Note
• If you selected an E-mail Registration
Type in step e and save the E-mail
address, you can only use the E-mail
address when you are in Scan mode.
• If you selected the IFAX Registration Type
in step e and save the E-mail address,
you can only use the E-mail address when
you are in Fax mode.
g To save a fax/scan resolution along with
the fax number/E-mail address, go to
the appropriate step as shown in the
following table.
Note
• When you do a broadcast and you have
saved a scan profile along with the
number or E-mail address, the scan profile
of the One Touch, Speed Dial or Group
number you chose first will be applied to
the broadcast.
• Details about the file format uu Software
User's Guide: Using the Scan key
Option selected in step e Go to step
Fax h
IFAX i
E-Mail B&W PDF
j
E-Mail B&W TIFF
E-Mail Color PDF
kE-Mail Color JPEG
E-Mail Color XPS
E-Mail Gray PDF
lE-Mail Gray JPEG
E-Mail Gray XPS
Chapter 8
52
h Select the resolution from Standard,
Fine, S.Fine or Photo and go to
step n.
i Select the resolution from Standard,
Fine or Photo and go to step n.
j Select the resolution from 300 dpi,
200 dpi or 200 x 100 dpi.
If you chose E-Mail B&W PDF, go
to step m.
If you chose E-Mail B&W TIFF, go
to step n.
k Select the resolution from 100 dpi,
200 dpi, 300 dpi, 600 dpi or Auto.
If you chose E-Mail Color PDF,
go to step m.
If you chose E-Mail Color JPEG
or E-Mail Color XPS, go to
step n.
l Select the resolution from 100 dpi,
200 dpi, 300 dpi or Auto.
If you chose E-Mail Gray PDF, go
to step m.
If you chose E-Mail Gray JPEG or
E-Mail Gray XPS, go to step n.
m Select the PDF type from PDF, PDF/A,
Secure PDF or Signed PDF that will
be used to send to your PC.
Note
If you choose Secure PDF, the machine
will ask you to enter a four-digit password
using numbers 0-9 before it starts
scanning.
n Enter a three-digit Speed Dial location
number (001-300).
Press OK.
o When the LCD displays your settings,
press OK to confirm.
p Press Stop/Exit.
Changing or Deleting
One Touch and Speed Dial
numbers 8
You can change or delete a One Touch or
Speed Dial number that has already been
stored.
If the stored number has a scheduled job,
such as a delayed fax or a fax forwarding
number, it will be dimmed on the LCD. You
cannot select the number to make changes or
to delete it unless you first cancel the
scheduled job. (See Advanced User's Guide:
Checking and canceling waiting jobs.)
a Press (Address Book).
b Press Edit.
c Do one of the following:
Press Change to edit the name,
number or E-mail address and go to
step d.
Press Delete to delete all
information in a Speed Dial or One
Touch number.
Select the number you want to delete
by pressing it to display a red check
mark.
Press OK.
When Erase This Data?
appears, press Yes to accept it.
Go to step h.
d Press a or b to display the number you
want to change.
Press the number you want to change.
Note
One Touch Dial numbers begin with l.
Speed Dial numbers begin with #.
e Press Name:
Number/Address:
Resolution: or
PDF Type:
Dialing and storing numbers
53
8
f Do one of the following:
If you chose Name:, enter the name
(up to 15 characters) by pressing the
buttons on the Touchscreen.
Press OK.
If you chose Number/Address:,
enter the new number (up to 20
digits) or E-mail address (up to 60
digits) by pressing the buttons on the
Touchscreen.
Press OK.
If you chose Resolution:, press
one of the available resolution
options displayed on the
Touchscreen.
If you chose PDF Type:, press one
of the available file type options
displayed on the Touchscreen.
Note
How to change the stored name or
number:
If you want to change a character, press
d or c to position the cursor under the
character you want to change, and then
press . Re-enter the character.
The LCD will display your new setting.
g Do one of the following:
When you are finished making
changes, press OK.
To change more details, go to
step f.
h Press Stop/Exit.
54
9
How to copy 9
The following steps show the basic copy
operation.
a When you want to make a copy, press
the Copy button on the Touchscreen.
The LCD shows:
You can enter the number of copies
you want by pressing the + and -
buttons on the Touchscreen.
b Do one of the following to load your
document:
Place the document face up in the
ADF. (See Using the automatic
document feeder (ADF)
uu page 25.)
Load your document face down on
the scanner glass. (See Using the
scanner glass uu page 26.)
c Press Start.
Stop copying 9
To stop copying, press Stop/Exit.
Copy settings 9
Press Copy and then press d or c to choose
the setting you want.
You can change the following copy settings:
(Basic User's Guide)
For details about changing the following
settings, Paper Settings uu pages 17 − 18:
Tray Setting (Paper Size and Type)
Tray Use:Copy
(Advanced User's Guide)
For details about changing the following
settings uu Advanced User's Guide: Copy
settings:
Quality
Enlarge/Reduce
Duplex Copy
Tray Use
Brightness
Contrast
Stack/Sort
Page Layout
2in1(ID) (Page Layout)
Set New Default
Factory Reset
Favorite Settings
Making copies 9
Enlarge/
Reduce
Quality
Duplex Copy
100% OffAuto
Favorite
Copy
55
10
10
With the Direct Print feature, you do not need
a computer to print data. You can print by just
plugging your USB Flash memory drive into
the machine’s USB direct interface. You can
also connect and print directly from a camera
set to USB mass storage mode.
You can use a USB Flash Memory Drive that
has the following specifications:
1
NTFS format is not supported.
Note
• Some USB Flash memory drives may not
work with the machine.
• If your camera is in PictBridge mode, you
cannot print data. Please refer to the
documentation supplied with your camera
to switch from PictBridge mode to mass
storage mode.
Creating a PRN file for
direct printing
10
Note
The screens in this section may vary
depending on your application and
operating system.
a From the menu bar of an application,
click File, then Print.
b Choose
Brother MFC-XXXX Printer (1) and
check the Print to file box (2).
Click Print.
c Choose the folder you want to save the
file to and enter the file name if you are
prompted to.
If you are prompted for a file name only,
you can also specify the folder you want
to save the file in by entering the
directory name. For example:
C:\Temp\FileName.prn
If you have a USB Flash memory drive
or digital camera connected to your
computer, you can save the file directly
to the USB Flash memory drive.
Printing data from a USB Flash
memory drive or digital camera
supporting mass storage
10
USB Class USB Mass Storage Class
USB Mass Storage
Class
SCSI or SFF-8070i
Transfer protocol Bulk transfer Only
Format
1
FAT12/FAT16/FAT32
Sector size Max. 4096 Byte
Encryption USB Flash Memory Drive
does not secure itself.
2
1
Chapter 10
56
Printing data directly
from the USB Flash
memory drive or digital
camera supporting
mass storage
10
a Connect your USB Flash memory drive
or digital camera to the USB direct
interface (1) on the front of the machine.
The LCD will automatically show the
USB memory menu to confirm the
intended use of the USB Flash memory
drive or digital camera.
Note
• Make sure your digital camera is turned
on.
• Your digital camera must be switched
from PictBridge mode to mass storage
mode.
• If an error occurs, the USB memory menu
will not appear on the LCD.
• When the machine is in Deep Sleep
mode, the LCD does not show any
information even if you connect a USB
flash memory drive to the USB direct
interface. Press the Touchscreen or any
key to wake up the machine. Press
Direct Print on the Touchscreen, the
LCD will show the USB memory menu.
b Press Direct Print.
Note
If your machine has been set to Secure
Function Lock On, you may not be able to
access Direct Print. (See Advanced
User's Guide: Switching Users.)
c Press a or b to choose the folder name
and file name you want to print.
If you have chosen the folder name,
press a or b to choose the file name you
want to print.
Note
If you want to print an index of the files,
press Index Print on the
Touchscreen. Press Start to print the
data.
d Enter the number of copies you want by
pressing the + and - buttons on the
Touchscreen.
1
1
Printing data from a USB Flash memory drive or digital camera supporting mass storage
57
10
e Do one of the following:
Press Print Settings. Go to
step f.
If you do not want to change the
current default settings, go to
step h.
f Press a or b to display an option setting
you want to change.
Press the option and change the setting.
Note
• You can choose the following settings:
Paper Size
Paper Type
Multiple Page
Orientation
Duplex
Collate
Tray Use
Print Quality
PDF Option
• Depending on the file type, some of
these settings may not appear.
g Do one of the following:
If you want to change other option
settings, repeat step f.
If you do not want to change any
other options, press and go to
step h.
h Press Start to print the data.
i Press Stop/Exit.
Important
• To prevent damage to your machine, DO
NOT connect any device other than a
digital camera or USB Flash memory drive
to the USB direct interface.
• DO NOT remove the USB Flash memory
drive or digital camera from the USB direct
interface until the machine has finished
printing.
Changing the default settings
for direct print 10
You can change the default settings for Direct
Print.
a Connect your USB Flash memory drive
or digital camera to the USB direct
interface on the front of the machine.
b Press Direct Print on the LCD.
c Press Default Settings.
d Press a or b to display the setting you
want to change.
Press the setting.
e Press the new option you want. Repeat
steps d to e for each setting you want
to change.
Note
How to display all available options:
When the LCD displays the d and c
buttons, press d or c to display all
available options.
f Press Stop/Exit.
58
11
Printing a document 11
The machine can receive data from your
computer and print it. To print from a
computer, you must install the printer driver.
(See Software User's Guide: Printing for
Windows
®
or Printing and Faxing for
Macintosh.)
a Install the Brother printer driver from the
Installer CD-ROM. (See Quick Setup
Guide.)
b From your application, choose the Print
command.
c Choose the name of your machine in the
Print dialog box and click Properties
(or Preferences, depending on the
application you are using).
d Choose the settings you want in the
Properties dialog box, and then click
OK.
Paper Size
Orientation
Copies
Media Type
Resolution
Print Settings
Multiple Page
Duplex / Booklet
Paper Source
e Click OK to begin printing.
How to print from a computer 11
59
12
12
Scanning a document as a PDF file using
ControlCenter4 (Windows
®
) 12
(For Macintosh users uu Software User's Guide: Scanning)
Note
The screens on your PC may vary depending on your model.
ControlCenter4 is a software utility that lets you quickly and easily access the applications you use
most often. Using ControlCenter4 eliminates the need to manually launch specific applications.
You can use ControlCenter4 on your computer.
a Load your document. (See How to load documents uu page 25.)
b Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where
XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
c Choose Home Mode or Advanced Mode before you use ControlCenter4 and then click OK.
d Make sure the machine you want to use is selected from the Model pull-down list.
How to scan to a computer 12
Chapter 12
60
e Set the scanning configuration.
Click Configuration, and then select Button settings, Scan and File.
The configuration dialog box appears. You can change the default settings.
1 Confirm that PDF (*.pdf) is selected from the File Type pull-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.
4 You can choose a scanning resolution from the Resolution pull-down list.
5 You can choose the document size from the Document Size pull-down list.
f Click OK.
1
2
4
5
3
How to scan to a computer
61
12
g Click File.
The machine starts the scanning process. The folder where the scanned data is saved will
open automatically.
Chapter 12
62
Changing the Scan button settings 12
Before scanning 12
To use the machine as a scanner, install a scanner driver. If the machine is on a network,
configure it with a TCP/IP address.
Install the scanner drivers from the Installer CD-ROM. (See Quick Setup Guide.)
Configure the machine with a TCP/IP address if network scanning does not work.
(See Software User's Guide: Configuring Network Scanning (Windows
®
).)
Scan button settings 12
You can change your machine’s Scan button settings using ControlCenter4.
a Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where
XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
b Make sure the machine you want to use is selected from the Model pull-down list.
c Click the Device Settings tab.
d Click Device Scan Settings.
How to scan to a computer
63
12
e Choose the File tab. You can change the default settings.
1 You can choose the file type from the pull-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.
4 You can choose a scanning resolution from the Resolution pull-down list.
5 You can choose the document size from the Document Size pull-down list.
f Click OK.
1
2
4
5
3
Chapter 12
64
Scanning using the Scan button 12
a Load your document. (See How to load documents uu page 25.)
b Press Scan.
c Press Scan to PC.
d Press File.
e (For Network users)
Press a or b to choose the destination computer you want to send to.
Press OK.
If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the
destination computer using the dial pad on the control panel.
Press OK.
f Do one of the following:
If you want to change the duplex setting, press Duplex Scan. Then press Off,
DuplexScan : LongEdge or DuplexScan : ShortEdge.
To start scanning without changing additional settings, go to step g.
g Press Start.
The machine starts the scanning process.
Note
The following scan modes are available.
Scan to:
• USB
• Network (Windows
®
)
• FTP
• E-mail (Server)
• E-Mail (Scan to PC)
• Image (Scan to PC)
• OCR (Scan to PC)
• File (Scan to PC)
• Web Service
1
(Web Services Scan)
1
Windows
®
users only. (Windows Vista
®
SP2 or later and Windows
®
7)
(See Software User's Guide: Using Web Services for scanning on your network (Windows Vista
®
SP2 or greater and
Windows
®
7).)
65
A
A
Replacing the consumable items A
The following messages appear on the LCD in the Ready mode. These messages provide
advanced warnings to replace the consumable items before they reach the end of their life. To
avoid any inconvenience, you may want to buy spare consumable items before the machine stops
printing.
Note
The drum unit and toner cartridge are two separate parts.
1
Letter or A4 size single-sided pages.
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
3
Standard toner cartridge
4
High yield toner cartridge
5
Super high yield toner cartridge
Routine maintenance A
Toner cartridge Drum unit
See Replacing the toner cartridge uu page 67.
Order No. TN-720, TN-750, TN-780
See Replacing the drum unit uu page 75.
Order No. DR-720
TN-720, TN-750
TN-780
LCD messages Consumable item
to get ready
Approximate life How to replace Order No.
Toner Low
Prepare New
Toner
Cartridge.
Toner cartridge
3,000 pages
123
8,000 pages
124
12,000 pages
125
See page 67.
TN-720
3
TN-750
4
TN-780
5
66
You will need to clean the machine regularly and replace the consumable items when the following
messages are displayed on the LCD.
1
Letter or A4 size single-sided pages.
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
3
1 page per job.
4
Drum life is approximate and may vary by type of use.
5
Standard toner cartridge
6
High yield toner cartridge
7
Super high yield toner cartridge
Note
• Go to http://www.brother.com/original/index.html for instructions on how to return your used
consumable items to the Brother collection program. If you choose not to return your used
consumable, please discard the used consumable according to local regulations, keeping it
separate from domestic waste. If you have questions, call your local waste disposal office.
• We recommend placing used consumable items on a piece of paper to prevent accidentally
spilling or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of
consumable items and machine parts may be reduced.
• The projected life for each of the toner cartridges is based on ISO/IEC 19752. Frequency of
replacement will vary depending on the complexity of printed pages, percentage of coverage
and type of media used.
LCD messages Consumable item
to replace
Approximate life How to replace Order No.
Replace Toner Toner cartridge
3,000 pages
125
8,000 pages
126
12,000 pages
127
See page 67.
TN-720
5
TN-750
6
TN-780
7
Replace Parts
Drum Unit
Drum unit
30,000 pages
134
See page 76. DR-720
Drum Stop
Routine maintenance
67
A
Replacing the toner cartridge A
Order No. TN-720, TN-750, TN-780
The Standard toner cartridge can print
approximately 3,000 pages
1
. The High Yield
toner cartridge can print approximately 8,000
pages
1
. The Super High Yield toner cartridge
can print approximately 12,000 pages
1
.
Actual page count will vary depending on
your average type of document.
When the toner cartridge is running low, the
LCD shows Toner Low.
The toner cartridge that comes supplied with
the machine will need to be replaced after
approximately 3,000 pages.
1
1
Approx. cartridge yield is declared in accordance
with ISO/IEC 19752.
Note
• It is a good idea to keep a new toner
cartridge ready for use when you see the
Toner Low warning.
• To ensure high quality printing, we
recommend that you use only Genuine
Brother Brand toner cartridges. When you
want to buy toner cartridges, please call
Brother Customer Service.
• If you print graphics, bold text, charts,
Web pages with borders, and other types
of printouts that consist of more than
simple text, the amount of toner used will
increase.
• We recommend that you clean the
machine when you replace the toner
cartridge. (See Advanced User's Guide:
Cleaning and checking the machine).
• If you change the print density setting for
lighter or darker printing, the amount of
toner used will change.
• Wait to unpack the toner cartridge until
immediately before you put it into the
machine.
Toner Low A
If the LCD shows Toner Low, buy a new
toner cartridge and have it ready before you
get a Replace Toner message.
Replace Toner A
When the LCD shows Replace Toner the
machine will stop printing until you replace
the toner cartridge.
A new genuine Brother toner cartridge will
reset the Replace Toner mode.
68
Replacing the toner cartridge A
a Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
b Press the front cover release button and
then open the front cover.
c Take out the drum unit and toner
cartridge assembly.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
Routine maintenance
69
A
Important
• We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a piece of
disposable paper underneath it in case
you accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
d Push down the green lock lever and take
the toner cartridge out of the drum unit.
WARNING
• DO NOT put a toner cartridge or a toner
cartridge and drum unit assembly into a
fire. It could explode, resulting in
injuries.
• DO NOT use flammable substances,
any type of spray, or an organic
solvent/liquid containing alcohol or
ammonia to clean the inside or outside
of the product. Doing so could cause a
fire or electrical shock. Instead, use only
a dry, lint-free cloth.
(See Product Safety Guide: To use the
product safely.)
70
Important
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
• We recommend that you place the toner
cartridge on a clean, flat, level, stable
surface with a sheet of disposable paper
or cloth underneath it in case you
accidentally spill or scatter toner.
Note
• Be sure to seal up the used toner cartridge
tightly in a suitable bag so that toner
powder does not spill out of the cartridge.
• Go to http://www.brother.com/original/
index.html for instructions on how to return
your used consumable items to the
Brother collection program. If you choose
not to return your used consumable,
please discard the used consumable
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office.
e Unpack the new toner cartridge. Hold
the cartridge level with both hands and
gently shake it from side to side several
times to spread the toner evenly inside
the cartridge.
<Toner cartridge>
<Drum unit>
Routine maintenance
71
A
Important
• Wait to unpack the new toner cartridge
until immediately before you put it in the
machine. If a toner cartridge is left
unpacked for a long time, the toner life will
be shortened.
• If an unpacked drum unit is put in direct
sunlight or room light, the unit may be
damaged.
• Brother strongly recommends that you DO
NOT refill the toner cartridge provided with
your machine. We also strongly
recommend that you continue to use only
Genuine Brother Brand replacement toner
cartridges. Use or attempted use of third
party toner and/or cartridges in the Brother
machine may cause damage to the
machine and/or may result in
unsatisfactory print quality. In addition,
use of third party toner and/or cartridges
may trigger incorrect status messages,
cause the printer to stop prematurely or
otherwise malfunction. Our limited
warranty coverage does not apply to any
problem that is caused by the use of third
party toner and/or cartridges. To protect
your investment and obtain premium
performance from the Brother machine,
we strongly recommend the use of
Genuine Brother Supplies.
f Pull off the protective cover.
Important
Put the toner cartridge in the drum unit
immediately after you have removed the
protective cover. To prevent any
degradation to the print quality, DO NOT
touch the shaded parts shown in the
illustrations.
72
g Put the new toner cartridge firmly into
the drum unit until you hear it lock into
place. If you put it in correctly, the green
lock lever on the drum unit will lift
automatically.
Note
Make sure that you put in the toner
cartridge correctly or it may separate from
the drum unit.
h Clean the corona wire inside the drum
unit by gently sliding the green tab from
left to right and right to left several times.
Note
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
i Put the drum unit and toner cartridge
assembly back into the machine.
1
Routine maintenance
73
A
j Close the front cover of the machine.
Note
After you replace a toner cartridge, DO
NOT turn off the machine's power switch
or open the front cover until the LCD
clears the Please Wait message and
returns to Ready mode.
Cleaning the corona wire A
If you have print quality problems or the LCD
shows Drum Error, clean the corona wire
as follows:
a Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
b Press the front cover release button and
then open the front cover.
74
c Take out the drum unit and toner
cartridge assembly.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
Important
• We recommend that you put the drum unit
and toner cartridge assembly on a piece of
disposable paper or cloth in case you
accidentally spill or scatter toner.
• Handle the drum unit and toner cartridge
assembly carefully. If toner scatters on
your hands or clothes, immediately wipe
or wash it off with cold water.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
Routine maintenance
75
A
d Clean the corona wire inside the drum
unit by gently sliding the green tab from
left to right and right to left several times.
Note
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
e Put the drum unit and toner cartridge
assembly back into the machine.
f Close the front cover of the machine.
Replacing the drum unit A
Order No. DR-720
A new drum unit can print approximately
30,000 Letter or A4 size single-sided pages.
Note
• There are many factors that determine the
actual drum life, such as the temperature,
humidity, type of paper, type of toner used
and so on. Under ideal conditions, the
average drum life is estimated at
approximately 30,000 pages. The actual
number of pages that your drum will print
may be significantly less than this
estimate. Because we have no control
over the many factors that determine the
actual drum life, we cannot guarantee a
minimum number of pages that will be
printed by your drum.
• For best performance, use only genuine
Brother toner. The machine should be
used only in a clean, dust-free
environment with adequate ventilation.
• Printing with a non-Brother drum unit may
reduce not only the print quality but also
the quality and life of the machine itself.
Warranty coverage does not apply to
problems caused by the use of a
non-Brother drum unit.
Drum Error A
The corona wire has become dirty. Clean the
corona wire in the drum unit. (See Cleaning
the corona wire uu page 73.)
If you cleaned the corona wire and
Drum Error was not cleared then the drum
unit is at the end of its life. Replace the drum
unit with a new one.
1
76
Replace Parts
Drum Unit A
The drum unit has exceeded its rated life.
Please replace the drum unit with a new one.
We recommend a genuine Brother drum unit
be installed at this time.
After replacement, reset the drum counter by
following the instructions included with the
new drum unit. (See Resetting the drum
counter uu page 80.)
Drum Stop A
We cannot guarantee the print quality. Please
replace the drum unit with a new one. We
recommend a genuine Brother drum unit be
installed at this time.
After replacement, reset the drum counter by
following the instructions included with the
new drum unit. (See Resetting the drum
counter uu page 80.)
Replacing the drum unit A
Important
• While removing the drum unit, handle it
carefully because it may contain toner. If
toner scatters on your hands or clothes,
wipe or wash it off with cold water at once.
• Every time you replace the drum unit,
clean the inside of the machine.
(See Advanced User's Guide: Cleaning
and checking the machine).)
• Wait to unpack the new drum unit
immediately before you put it in the
machine. Exposure to direct sunlight or
room light may damage the drum unit.
a Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
b Press the front cover release button and
then open the front cover.
Routine maintenance
77
A
c Take out the drum unit and toner
cartridge assembly.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
Important
• We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a piece of
disposable paper underneath it in case
you accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
d Push down the green lock lever and take
the toner cartridge out of the drum unit.
78
WARNING
• DO NOT put a toner cartridge or a toner
cartridge and drum unit assembly into a
fire. It could explode, resulting in
injuries.
• DO NOT use flammable substances,
any type of spray, or an organic
solvent/liquid containing alcohol or
ammonia to clean the inside or outside
of the product. Doing so could cause a
fire or electrical shock. Instead, use only
a dry, lint-free cloth.
(See Product Safety Guide: To use the
product safely.)
Important
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
• We recommend that you place the toner
cartridge on a clean, flat, level, stable
surface with a sheet of disposable paper
or cloth underneath it in case you
accidentally spill or scatter toner.
<Toner cartridge>
<Drum unit>
Routine maintenance
79
A
Note
• Be sure to seal up the used drum unit
tightly in a suitable bag so that toner
powder does not spill out of the drum unit.
• Go to http://www.brother.com/original/
index.html for instructions on how to return
your used consumable items to the
Brother collection program. If you choose
not to return your used consumable,
please discard the used consumable
according to local regulations, keeping it
separate from domestic waste. If you have
questions, call your local waste disposal
office.
e Unpack the new drum unit.
f Put the toner cartridge firmly into the
new drum unit until you hear it lock into
place. If you put the cartridge in
correctly, the green lock lever will lift
automatically.
Note
Make sure that you put in the toner
cartridge correctly or it may separate from
the drum unit.
80
g Put the drum unit and toner cartridge
assembly back into the machine.
h Close the front cover of the machine.
Resetting the drum counter A
When you replace the drum unit with a new
one, you need to reset the drum counter by
completing the following steps.
Important
Do not reset the drum counter when you
only replace the toner cartridge.
a Press Stop/Exit to interrupt the error
temporarily.
b Press Menu.
c Press a or b to display
Machine Info..
Press Machine Info..
d Press Reset Menu.
e Press Drum.
f The machine will display
Reset Drum?.
Press Yes.
g Press Stop/Exit.
81
B
B
If you think there is a problem with your machine, check each of the items below first and follow
the troubleshooting tips.
You can correct most problems by yourself. If you need additional help, the Brother Solutions
Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
.
Identifying your problem B
First, check the following:
The machine's power cord is connected correctly and the machine's power switch is turned on.
If the machine does not turn on after connecting the power cord, see Other difficulties
uu page 114.
All of the protective parts have been removed.
Paper is inserted correctly in the paper tray.
The interface cables are securely connected to the machine and the computer, or the wireless
connection is set up on both the machine and your computer.
LCD Messages
(See Error and maintenance messages uu page 83.)
If you did not solve your problem with the above checks, identify your problem and then go to the
page suggested below.
Paper handling and Printing problems:
Printing difficulties uu page 105
Paper handling difficulties uu page 106
Printing received faxes uu page 107
Telephone and Fax problems:
Telephone line or connections uu page 108
Handling incoming calls uu page 111
Receiving Faxes uu page 109
Sending faxes uu page 110
Copying problems:
Copying difficulties uu page 112
Troubleshooting B
Troubleshooting
83
B
Error and maintenance messages B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can correct most errors and perform routine maintenance by yourself. If you need more help,
the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/
.
Error Message Cause Action
Access Denied The function you want to use is
restricted by Secure Function
Lock 2.0.
Contact your administrator to check your
Secure Function Lock Settings.
Access Error The device is removed from
the USB direct interface while
the data is processing.
Press Stop/Exit. Reinsert the device and try to
print with Direct Print.
Cartridge Error
Put the Toner
Cartridge back
in.
The toner cartridge is not
installed correctly.
Pull out the drum unit and toner cartridge
assembly, take out the toner cartridge, and put
it back into the drum unit again. Put the drum
unit and toner cartridge assembly back in the
machine.
Comm.Error Poor telephone line quality
caused a communication error.
Send the fax again or connect the machine to
another telephone line. If the problem
continues, call the telephone company and ask
them to check your telephone line.
Connection Fail You tried to poll a fax machine
that is not in Polled Waiting
mode.
Check the other fax machine’s polling setup.
Cooling Down
Wait for a while
The temperature of the drum
unit or toner cartridge is too
hot. The machine will pause its
current print job and go into
cooling down mode. During the
cooling down mode, you will
hear the cooling fan running
while the LCD shows Cooling
Down, and Wait for a
while.
Make sure that you can hear the fan in the
machine spinning and that the exhaust outlet is
not blocked by something.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use it
for several minutes.
If the fan is not spinning, disconnect the
machine from the power for several minutes,
then reconnect it.
Cover is Open. The front cover is not
completely closed.
Close the front cover of the machine.
84
Cover is Open The ADF cover is not
completely closed.
Close the ADF cover of the machine.
The ADF cover is open while
loading a document.
Close the ADF cover of the machine, then
press Stop/Exit.
The fuser cover is not
completely closed or paper
was jammed in the back of the
machine when you turned on
the power.
Close the fuser cover of the machine.
Make sure paper is not jammed inside the
back of the machine, and then close the
fuser cover and press Start.
(See Paper is jammed at the back of the
machine uu page 95.)
DIMM Error The DIMM is not installed
correctly.
The DIMM is broken.
The DIMM does not meet
the required specifications.
Turn off the machine and remove the
DIMM.
(See Advanced User's Guide: Installing
extra memory.)
Confirm the DIMM meets the required
specifications.
(See Advanced User's Guide: Memory
board.)
Re-install the DIMM correctly. Wait a few
seconds, and then turn it on again.
If this error message appears again,
replace the DIMM with a new one.
(See Advanced User's Guide: Installing
extra memory.)
Disconnected The other person or other
person’s fax machine stopped
the call.
Try to send or receive again.
Document Jam The document was not
inserted or fed correctly, or the
document scanned from the
ADF was too long.
See Document is jammed in the top of the ADF
unit uu page 91 or Using the automatic
document feeder (ADF) uu page 25.
DR Mode in Use The machine is set to
Distinctive Ring mode. You
cannot change the Receive
Mode from Manual to another
mode.
Set Distinctive Ring to Off.
(See Turning off distinctive ring uu page 41.)
Drum Error The corona wire on the drum
unit needs to be cleaned.
Clean the corona wire on the drum unit.
(See Cleaning the corona wire uu
page 73.)
The t
oner cartridge is placed in
the machine without the drum
unit.
Put the toner cartridge into the drum unit, and
then re-install the drum unit and toner cartridge
assembly in the machine.
Drum Stop It is time to replace the drum
unit.
Replace the drum unit.
(See Replacing the drum unit uu page 76.)
Error Message Cause Action
Troubleshooting
85
B
Duplex Disabled The back of the machine is not
closed completely.
Close the back cover of the machine.
Fuser Error The temperature of the fuser
unit does not rise to a specified
temperature within the
specified time.
Turn the power switch off, wait a few seconds,
and then turn it on again. Leave the machine
for 15 minutes with the power on.
The fuser unit is too hot.
Jam Duplex The paper is jammed in the
duplex tray or the fuser unit.
See Paper is jammed in the duplex tray
uu page 102.
Jam Inside The paper is jammed inside the
machine.
See Paper is jammed inside the machine
uu page 98.
The toner cartridge is placed in
the machine without the drum
unit.
Put the toner cartridge into the drum unit, and
then re-install the drum unit and toner cartridge
assembly in the machine.
Jam MP The paper is jammed in the MP
tray of the machine.
See Paper is jammed in the MP tray
uu page 93.
Jam Rear The paper is jammed in the
back of the machine.
See Paper is jammed at the back of the
machine uu page 95.
Jam Tray 1
Jam Tray 2
The paper is jammed in the
paper tray of the machine.
See Paper is jammed in paper tray 1 or tray 2
uu page 94.
Limit Exceeded The printing limit set by Secure
Function Lock 2.0 was
reached.
Contact your administrator to check your
Secure Function Lock Settings.
Log Access Error The machine could not access
the print log file in the server.
Contact your administrator to check the Store
Print Log to Network settings.
For detailed information uu Network User's
Guide: Store Print Log to Network
Manual Feed Manual was selected as the
paper source when there was
no paper in the MP tray.
Place paper in the MP tray. If the machine is in
Pause mode, press Start.
(See Loading paper in the multi-purpose tray
(MP tray) uu page 12.)
No HUB Support A USB hub device is
connected to the USB direct
interface.
Disconnect the USB hub device from the USB
direct interface.
No Paper The machine is out of paper in
the specified tray or all trays, or
paper is not correctly loaded in
the paper tray.
Do one of the following:
Refill paper in the paper tray shown on the
LCD. Make sure the paper guides are set to
the correct size.
Remove the paper and load it again. Make
sur
e the paper guides are set to the correct
size.
No Response/Busy The number you dialed does
not answer or is busy.
Verify the number and try again.
Error Message Cause Action
86
No Toner The toner cartridge or the drum
unit and toner cartridge
assembly is not installed
correctly.
Remove the drum unit and toner cartridge
assembly, remove the toner cartridge from the
drum unit, and re-install the toner cartridge
back into the drum unit again. Re-install the
drum unit and toner cartridge assembly back in
the machine. If the problem continues, replace
the toner cartridge.
(See Replacing the toner cartridge
uu page 67.)
No Tray The standard paper tray is not
installed or not installed
correctly.
Re-install the standard paper tray.
Out of Memory The machine’s memory is full. Fax sending or copy operation in progress
Do one of the following:
Press Start to send or copy the scanned
pages.
Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
Clear the faxes from the memory.
Print the faxes that are stored in the
memory to restore the memory to 100%.
Then turn off Fax Storage to avoid storing
more faxes in the memory.
(See Advanced User's Guide: Printing a fax
from the memory and Fax Storage.)
Add optional memory.
(See Advanced User's Guide: Memory
board.)
Print operation in process
Do one of the following:
Reduce the print resolution.
(See Software User's Guide: Printing (for
Windows
®
) or Printing and Faxing (for
Macintosh).)
Clear the faxes from the memory.
(See the above explanation.)
Add more memory.
(See Advanced User's Guide: Memory
board.)
Error Message Cause Action
Troubleshooting
87
B
Out of Memory
Secure Print Data
is full. Press
Stop Key and
delete the
previously stored
data.
The machine’s memory is full. Press Stop/Exit and delete the previously
stored secure print data.
Print Unable XX The machine has a mechanical
problem.
Do one of the following:
Turn the power switch off, wait a few
minutes, and then turn it on again.
(See Transferring your faxes or Fax Journal
report uu page 90.)
If the problem continues, call Brother
Customer Service.
Protected Device The protect switch of the USB
Flash memory drive is on.
Turn off the protect switch of the USB Flash
memory drive.
Rename the File There is already a file on the
USB Flash memory drive with
the same name as the file you
are trying to save.
Change the file name of the file on the USB
Flash memory drive or the file you are trying to
save.
Replace Parts
Drum Unit
It is time to replace the drum
unit.
Replace the drum unit.
(See Replacing the drum unit uu page 76.)
The drum unit counter was not
reset when a new drum was
installed.
Reset the drum unit counter.
(See Replacing the drum unit uu page 76.)
Replace Parts
Fuser Unit
It is time to replace the fuser
unit.
Call Brother Customer Service or a Brother
Authorized Service Center to replace the fuser
unit.
To replace Fuser Unit call Brother Customer
Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service
Center, visit us at:
http://www.brother-usa.com/service/
Replace Parts
Laser Unit
It is time to replace the laser
unit.
Call Brother Customer Service or a Brother
Authorized Service Center to replace the laser
unit.
To replace Laser Unit call Brother Customer
Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service
Center, visit us at:
http://www.brother-usa.com/service/
Error Message Cause Action
88
Replace Parts
PF Kit 1
PF Kit 2
PF Kit MP
It is time to replace the paper
feeding kit.
Call Brother Customer Service or a Brother
Authorized Service Center to replace the
PF Kit.
To replace PF Kit call Brother Customer
Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service
Center, visit us at:
http://www.brother-usa.com/service/
Replace Toner The toner cartridge is at the
end of its life. The machine will
stop all print operations.
While memory is available,
faxes will be stored in the
memory.
Replace the toner cartridge.
(See Replacing the toner cartridge
uu page 67.)
Scan Unable XX The machine has a mechanical
problem.
Turn the power switch off, and then turn it
on again.
(See Transferring your faxes or Fax Journal
report uu page 90.)
If the problem continues, call Brother
Customer Service.
Document is too long for
duplex scanning.
Press Stop/Exit. Use the suitable size of paper
for duplex scanning.
(See Print media uu page 171.)
Size Error The paper size defined in the
printer driver is not usable for
the tray you use.
Choose a paper size which is supported by the
tray shown on the LCD.
(See Paper Size and Type uu page 17.)
Size Error DX The paper size defined in the
printer driver and the control
panel menu is not available for
automatic duplex printing.
Press Stop/Exit. Choose a paper size which is
supported by the duplex tray.
The paper size you can use for automatic
duplex printing is Letter, Legal or Folio.
The paper in the tray is not
correct size and is not available
for automatic duplex printing.
Load the correct size of paper in the tray and
set the size of paper to the tray. (See Paper
Size and Type uu page 17.)
The paper size you can use for automatic
duplex printing is Letter, Legal or Folio.
Size mismatch The paper in the tray is not the
correct size.
Load the correct size of paper in the tray and
set the size of paper to the tray. (See Paper
Size and Type uu page 17.)
Toner Low If the LCD shows Toner Low
you can still print; however, the
machine is telling you that the
toner cartridge is near the end
of its life.
Order a new toner cartridge now so a
replacement toner cartridge will be available
when the LCD shows Replace Toner.
Error Message Cause Action
Troubleshooting
89
B
Too Many Files There are too many files stored
on the USB Flash memory
drive.
Reduce the number of files stored on the USB
Flash memory drive.
Unusable Device
Remove the Device.
Turn the power off
and back on again.
A defective USB device or a
high power consumption USB
device has been connected to
the USB direct interface.
Unplug the device from the USB direct
interface. Turn the machine off and then on
again.
Unusable Device A USB device or USB Flash
memory drive that is encrypted
or not supported has been
connected to the USB direct
interface.
Unplug the device from the USB direct
interface.
(See the specifications for supported USB
Flash memory drives in Printing data from a
USB Flash memory drive or digital camera
supporting mass storage uu page 55.)
Wrong Paper Size The machine cannot find paper
of the same size in another tray
when the paper tray in use has
run out of paper during a copy
operation.
Load the paper in the paper tray shown on the
LCD.
Error Message Cause Action
90
Transferring your faxes or Fax
Journal report B
If the LCD shows:
Print Unable XX
Scan Unable XX
We recommend transferring your faxes to
another fax machine or to your PC. (See
Transferring faxes to another fax machine
uu page 90 or Transferring faxes to your PC
uu page 90.)
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See Transferring the Fax Journal
report to another fax machine uu page 90.)
Note
If there is an error message on the
machine’s LCD, after the faxes have been
transferred, disconnect the machine from
the power source for several minutes, and
then reconnect it.
Transferring faxes to another fax
machine
B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Quick
Setup Guide: Set your Station ID.)
a Press Menu.
b Press a or b to display Service.
Press Service.
c Press Data Transfer.
d Press Fax Transfer.
e Do one of the following:
If the LCD shows No Data, there
are no faxes left in the machine’s
memory. Press Stop/Exit.
Enter the fax number to which faxes
will be forwarded.
f Press Start.
Transferring faxes to your PC B
You can transfer the faxes from your
machine’s memory to your PC.
a Make sure that you have installed
MFL-Pro Suite on your PC, and then
turn on PC-Fax Receiving on the PC.
From the Windows
®
Start menu, select
All Programs, Brother, MFC-XXXX,
PC-FAX Receiving, and select
Receive. (XXXX is your model name.)
b Make sure that you have set
PC Fax Receive on the machine.
(See PC-Fax Receive
(For Windows
®
only) uu page 36.)
If faxes are in the machine’s memory
when you set up PC-Fax Receive, the
LCD will ask if you want to transfer the
faxes to your PC.
c Do one of the following:
To transfer all faxes to your PC,
press Yes. You will be asked if you
want a backup print.
To exit and leave the faxes in the
memory, press No.
d Press Stop/Exit.
Transferring the Fax Journal report to
another fax machine B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Quick
Setup Guide: Set your Station ID.)
a Press Menu.
b Press a or b to display Service.
Press Service.
c Press Data Transfer.
d Press Report Trans..
e Enter the fax number to which the Fax
Journal report will be forwarded.
f Press Start.
Troubleshooting
91
B
Document Jams B
Document is jammed in the
top of the ADF unit B
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover.
c Pull the jammed document out to the
left.
If the document rips or tears, be sure
you remove all small paper scraps to
prevent future jams.
d Close the ADF cover.
e Press Stop/Exit.
Document is jammed under
the document cover B
a Take out any paper from the ADF that is
not jammed.
b Lift the document cover.
c Pull the jammed document out to the
right.
If the document rips or tears, be sure
you remove all small paper scraps to
prevent future jams.
d Close the document cover.
e Press Stop/Exit.
92
Removing small documents
jammed in the ADF B
a Lift the document cover.
b Insert a piece of stiff paper, such as
cardstock, into the ADF to push any
small paper scraps through.
c Close the document cover.
d Press Stop/Exit.
Document is jammed at the
output tray B
a Take out any paper from the ADF that is
not jammed.
b Pull the jammed document out to the
right.
c Press Stop/Exit.
Troubleshooting
93
B
Paper Jams B
Always remove all paper from the paper tray
and straighten the stack when you add new
paper. This helps prevent multiple sheets of
paper from feeding through the machine at
one time and prevents paper jams.
Paper is jammed in the MP tray
B
If the LCD shows Jam MP, follow these steps:
a Remove the paper from the MP tray.
b Remove any jammed paper from in and
around the MP tray.
c Fan the paper stack, and then put it back
in the MP tray.
d When loading paper in the MP tray,
make sure that the paper stays under
the maximum paper height guides (1) on
both sides of the tray.
e Press Start to resume printing.
1
94
Paper is jammed in paper tray 1
or tray 2
B
If the LCD shows Jam Tray 1 or
Jam Tray 2, follow these steps:
a Pull the paper tray completely out of the
machine.
For Jam Tray 1:
For Jam Tray 2:
b Use both hands to slowly pull out the
jammed paper.
Note
Pulling the jammed paper downward
allows you to remove the paper easier.
c Make sure that the paper is below the
maximum paper mark ( ) in the
paper tray. While pressing the green
paper-guide release lever, slide the
paper guides to fit the paper size. Make
sure that the guides are firmly in the
slots.
d Put the paper tray firmly back in the
machine.
Troubleshooting
95
B
Paper is jammed at the back
of the machine B
If the LCD shows Jam Rear, a paper jam
occurred behind the back cover. Follow these
steps:
a Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
b Press the front cover release button and
then open the front cover.
c Slowly take out the drum unit and toner
cartridge assembly. The jammed paper
may be pulled out with the drum unit and
toner cartridge assembly, or this may
release the paper so you can pull it out
from inside of the machine.
96
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
Important
• We recommend that you put the drum unit
and toner cartridge assembly on a piece of
disposable paper or cloth in case you
accidentally spill or scatter toner.
• Handle the drum unit and toner cartridge
assembly carefully. If toner scatters on
your hands or clothes, immediately wipe
or wash it off with cold water.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
Troubleshooting
97
B
d Open the back cover.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
e Pull the green tabs at the left and right
hand sides toward you and fold down
the fuser cover (1).
f Using both hands, gently pull the
jammed paper out of the fuser unit.
1
98
g Close the fuser cover (1).
h Close the back cover.
i Put the drum unit and toner cartridge
assembly back into the machine.
j Close the front cover of the machine.
Paper is jammed inside the
machine B
If the LCD shows Jam Inside, follow these
steps:
a Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
b Pull the paper tray completely out of the
machine.
1
Troubleshooting
99
B
c Use both hands to slowly pull out the
jammed paper.
Note
Pulling the jammed paper downward
allows you to remove the paper easier.
d Press the front cover release button and
then open the front cover.
e Slowly take out the drum unit and toner
cartridge assembly. The jammed paper
may be pulled out with the drum unit and
toner cartridge assembly, or this may
release the paper so you can pull it out
from inside of the machine.
100
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
Important
• We recommend that you put the drum unit
and toner cartridge assembly on a piece of
disposable paper or cloth in case you
accidentally spill or scatter toner.
• Handle the drum unit and toner cartridge
assembly carefully. If toner scatters on
your hands or clothes, immediately wipe
or wash it off with cold water.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
Note
The drum unit and toner cartridge are two
separate parts. Make sure both are
installed as an assembly. If the toner
cartridge is placed in the machine without
the drum unit, the messages
Drum Error or Jam Inside may be
displayed.
Troubleshooting
101
B
f Push down the green lock lever and take
the toner cartridge out of the drum unit.
Remove the jammed paper if there is
any inside the drum unit.
g Put the toner cartridge back into the
drum unit until you hear it lock into place.
If you put the cartridge in correctly, the
green lock lever on the drum unit will lift
automatically.
Note
Make sure that you put in the toner
cartridge correctly or it may separate from
the drum unit.
102
h Put the drum unit and toner cartridge
assembly back into the machine.
i Close the front cover of the machine.
j Put the paper tray firmly back in the
machine.
Note
If you turn off the machine during Jam
Inside, the machine will print incomplete
data from your computer. Before you turn
on the machine, delete the print spool job
on your computer.
Paper is jammed in the duplex
tray B
If the LCD shows Jam Duplex, follow these
steps:
a Leave the machine turned on for
10 minutes for the internal fan to cool
the extremely hot parts inside the
machine.
b Pull the paper tray completely out of the
machine.
c Open the back cover.
Troubleshooting
103
B
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
d Using both hands, gently pull the
jammed paper out of the back of the
machine.
e Close the back cover.
f Pull the duplex tray completely out of the
machine.
g Pull the jammed paper out of the
machine or out of the duplex tray.
104
h Make sure that the jammed paper does
not remain under the machine from
static electricity.
i Put the duplex tray back into the
machine.
j Put the paper tray firmly back into the
machine.
Troubleshooting
105
B
If you are having difficulty with your machine B
Important
• For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
• If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips. You can correct most problems by yourself.
• If you need additional help, the Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
Visit us at http://solutions.brother.com/
.
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
Printing difficulties
Difficulties Suggestions
No printout. Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message.
See Error and maintenance messages uu page 83.
Check that the machine is online:
(Windows
®
7 and Windows Server
®
2008 R2)
Click the (Start) button and then Devices and Printers. Right-click
Brother MFC-XXXX Printer and click See what's printing. Click Printer in the
menu bar. Make sure that Use Printer Offline is unchecked.
(Windows Vista
®
and Windows Server
®
2008)
Click the (Start) button, Control Panel, Hardware and Sound, and then
Printers. Right-click Brother MFC-XXXX Printer. Make sure that
Use Printer Offline is unchecked.
(Windows
®
XP and Windows Server
®
2003)
Click the Start button and choose Printers and Faxes. Right-click
Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked.
Contact your administrator to check your Secure Function Lock settings.
The machine is not printing or has
stopped printing.
Press Stop/Exit.
The machine will cancel the print job and clear it from the memory. The printout
may be incomplete.
The headers or footers appear
when the document displays on the
screen but they do not show up
when it is printed.
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this.
See Unscannable and unprintable areas uu page 16.
The machine prints unexpectedly
or it prints garbage.
Press Stop/Exit to cancel print jobs.
Check the settings in your application to make sure that it is set up to work with
your machine.
106
The machine prints the first couple
of pages correctly, then some
pages have text missing.
Check the settings in your application to make sure that it is set up to work with
your machine.
Your computer is not recognizing the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly.
See Quick Setup Guide.
The machine does not print on both
sides of the paper even though the
printer driver setting is Duplex.
Check the paper size setting in the printer driver. You need to choose Letter, Legal
or Folio [16 to 28 lb (60 to 105 g/m
2
)].
The machine does not change to
Direct Print mode when a USB
flash memory drive is connected to
the USB direct interface.
When the machine is in Deep Sleep mode, the machine does not wake up even if
you connect a USB flash memory drive to the USB direct interface. Press
Stop/Exit to wake up the machine.
Cannot perform ‘Page Layout’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time.
Check that the back cover is firmly closed and the duplex tray is firmly installed.
Add optional memory.
See Advanced User's Guide: Installing extra memory.
The machine does not print from
Adobe
®
Illustrator
®
.
Try to reduce the print resolution.
See Software User's Guide: Printing (for Windows
®
).
See Software User's Guide: Printing and Faxing (for Macintosh).
Poor print quality See Improving the print quality uu page 116.
Paper handling difficulties
Difficulties Suggestions
The machine does not feed paper. If the LCD shows the Paper Jam message and you still have a problem, see Error
and maintenance messages uu page 83.
If there is no paper, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the stack
over and put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Make sure that manual feed mode is not chosen in the printer driver.
Clean the paper pick-up rollers.
See Advanced User's Guide: Cleaning the paper pick-up rollers.
The machine does not feed paper
from the MP tray.
Make sure that MP Tray is chosen in the printer driver.
Fan the paper well and put it back in the tray firmly.
Printing difficulties (continued)
Difficulties Suggestions
Troubleshooting
107
B
The machine does not feed paper
from the MP Tray when using a
large stack of paper.
Fan the paper well and make sure the paper is under the maximum paper
mark (1). Stagger the pages and put them in the tray until you feel the top page
touch the feed rollers as shown in the illustration.
How do I print on envelopes? You can load envelopes in the MP tray. Your application must be set up to print
the envelope size you are using. This is usually done in the Page Setup or
Document Setup menu of your application. (See your application’s manual for
more information.)
Printing received faxes
Difficulties Suggestions
Condensed print
Horizontal streaks
Top and bottom sentences are
cut off
Missing lines
Usually this is caused by a poor telephone connection. Make a copy; if your copy
looks good, you probably had a bad connection, with static or interference on the
telephone line. Ask the other party to send the fax again.
Vertical black lines when receiving The corona wire for printing may be dirty. Clean the corona wire on the drum unit.
See Cleaning the corona wire uu page 73.
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Paper handling difficulties (continued)
Difficulties Suggestions
1
108
Received faxes appear as split or
blank pages.
Left and right margins are cut off or a single page is printed on two pages.
See Paper Size and Type uu page 17.
Turn on Auto Reduction.
See Advanced User's Guide: Printing a reduced incoming fax.
Telephone line or connections
Difficulties Suggestions
Dialing does not work. (No dial
tone)
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
(Canada only) Change Tone/Pulse setting.
See Quick Setup Guide.
Send a manual fax by pressing Hook and dialing the number. Wait to hear fax
receiving tones before pressing Start.
If there is no dial tone, connect a known working telephone and telephone line
cord to the jack. Then lift the external telephone's handset and listen for a dial
tone. If there is still no dial tone, ask your telephone company to check the line
and/or wall jack.
The machine does not answer
when called.
Make sure the machine is in the correct receive mode for your setup.
See Receive Mode settings uu page 34.
Check for a dial tone. If possible, call your machine to hear it answer. If there is
still no answer, check the telephone line cord connection. If you do not hear ringing
when you call your machine, ask your telephone company to check the line.
Printing received faxes (continued)
Difficulties Suggestions
Troubleshooting
109
B
Receiving Faxes
Difficulties Suggestions
Cannot receive a fax. Make sure your machine has a dial tone by pressing the Hook key. If you hear
static or interference on your fax line, please contact your local telephone
company.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine. If you subscribe to DSL
or VoIP services, please contact your service provider for connection instructions.
Make sure the machine is in the correct Receive Mode. This is determined by the
external devices and telephone subscriber services you have on the same line as
the Brother machine.
See Receive Mode settings uu page 34.
If you have a dedicated fax line and want your Brother machine to
automatically answer all incoming faxes, you should select Fax Only mode.
If your Brother machine shares a line with an external answering machine, you
should select the External TAD mode. In External TAD mode, your
Brother machine will automatically receive incoming faxes and voice callers
will be able to leave a message on your answering machine.
If your Brother machine shares the line with a Voice Mail subscriber service,
please see Voice Mail uu page 38.
If your Brother machine is on a line with the Distinctive Ring subscriber
service, please see Distinctive Ring uu page 39.
If your Brother machine shares a line with other telephones and you want it to
automatically answer all incoming faxes, you should select the Fax/Tel
mode. In Fax/Tel mode, your Brother machine will automatically receive
faxes and produce a pseudo/double-ring to alert you to answer voice calls.
If you do not want your Brother machine to automatically answer any incoming
faxes, you should select the Manual mode. In Manual mode, you must
answer every incoming call and activate the machine to receive faxes.
Another device or service at your location may be answering the call before your
Brother machine answers. To test this, lower the ring delay setting:
If the answer mode is set to Fax Only or Fax/Tel, reduce the ring delay to
1 ring.
See Ring Delay uu page 34.
If the answer mode is set to External TAD, reduce the number of rings
programmed on your answering machine to 2.
If the answer mode is set to Manual, DO NOT adjust the ring delay setting.
Have someone send you a test fax:
If you received the test fax successfully, your machine is operating correctly.
Remember to reset your ring delay or answering machine setting back to your
original setting. If receiving problems recur after resetting the ring delay, then
a person, device, or subscriber service is answering the fax call before the
machine has a chance to answer.
If you were not able to receive the fax, then another device or subscriber
service may be interfering with your fax reception or there may be a problem
with your fax line.
110
Cannot receive a fax.
(continued)
If you are using a telephone answering machine (External TAD mode) on the
same line as the Brother machine, make sure your answering machine is set up
correctly.
See Connecting an external TAD (telephone answering device) uu page 41.
1 Plug the telephone line cord directly from the wall telephone jack to your
Brother machine’s LINE jack.
2 Remove the protective cap from your Brother machine’s EXT jack, and then
plug the telephone line cord from your answering machine into the EXT jack.
3 Set your answering machine to answer within 4 rings.
If you are having problems receiving faxes or voice messages, set your
answering machine to answer within 2 or 3 rings.
4 Record the outgoing message on your answering machine.
Record five seconds of silence at the beginning of your outgoing
message.
Limit your speaking to 20 seconds.
End your outgoing message with your Fax Receive Code for people
sending manual faxes. For example: “After the beep, leave a message or
press l51 and Start to send a fax.”
5 Set your answering machine to answer calls.
6 Set your Brother machine’s Receive Mode to External TAD.
See Receive Mode settings uu page 34.
Make sure your Brother machine's Easy Receive feature is turned On. Easy
Receive is a feature that allows you to receive a fax even if you have answered
the call on an external or extension telephone.
See Easy Receive uu page 35.
If you often get transmission errors due to possible interference on the telephone
line, try changing the Compatibility setting to Basic(for VoIP).
See Telephone line interference / VoIP uu page 115.
Contact your administrator to check your Secure Function Lock Settings.
Sending faxes
Difficulties Suggestions
Cannot send a fax. Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
Make sure that you pressed Fax and the machine is in Fax mode.
See How to send a fax uu page 27.
Print the Transmission Verification Report and check for an error.
See Advanced User's Guide: Reports.
Contact your administrator to check your Secure Function Lock Settings.
Ask the other party to check that the receiving machine has paper.
Receiving Faxes (continued)
Difficulties Suggestions
Troubleshooting
111
B
Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine’s scanner operation. If the copy quality is not good, clean the scanner.
See Advanced User's Guide: Cleaning the scanner
Transmission Verification Report
says RESULT:NG.
There is probably temporary noise or static on the line. Try sending the fax again.
If you are sending a PC-Fax message and get RESULT:NG on the Transmission
Verification Report, your machine may be out of memory. To free up extra
memory, you can turn off fax storage (See Advanced User's Guide: Changing
Remote Fax Options.), print fax messages in memory (See Advanced User's
Guide: Printing a fax from the memory.) or cancel a delayed fax or polling job
(See Advanced User's Guide: Checking and canceling waiting jobs.). If the
problem continues, ask the telephone company to check your telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the Compatibility setting to Basic(for VoIP).
See Telephone line interference / VoIP uu page 115.
Sent faxes are blank. Make sure you are loading the document correctly. When using the ADF, the
document should be face up. When using the scanner glass, the document should
be face down.
See Loading documents uu page 25.
Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction fluid
on the glass strip.
See Advanced User's Guide: Cleaning the scanner
Handling incoming calls
Difficulties Suggestions
The machine ‘Hears’ a voice as a
CNG Tone.
If Easy Receive is set to On, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Easy Receive to Off.
See Easy Receive uu page 35.
Sending a Fax Call to the machine. If you answered on an external or extension telephone, press your Fax Receive
Code (the factory setting is l51). If you answered on the external telephone
(connected to the EXT. jack), press Start to receive the fax. When your machine
answers, hang up.
Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Caller ID, RingMaster, Voice Mail,
an answering machine, an alarm system or other custom feature on a single
telephone line with your machine, it may create a problem sending or receiving
faxes.
For Example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error
Correction Mode) feature should help overcome this problem. This condition is
related to the telephone system industry and is common to all devices that send
and receive information on a single, shared line with custom features. If avoiding
a slight interruption is crucial to your business, a separate line with no custom
features is recommended.
Sending faxes (continued)
Difficulties Suggestions
112
Copying difficulties
Difficulties Suggestions
Cannot make a copy. Make sure that you pressed Copy and the machine is in Copy mode.
See How to copy uu page 54.
Contact your administrator to check your Secure Function Lock Settings.
Vertical black line appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or the corona wire is dirty. Clean the glass strip and scanner glass and
also the white bar and white plastic above them.
See Cleaning the corona wire uu page 73
See Advanced User's Guide: Cleaning the scanner.
Copies are blank. Make sure you are loading the document correctly.
See Using the automatic document feeder (ADF) uu page 25 or Using the
scanner glass uu page 26.
Scanning difficulties
Difficulties Suggestions
TWAIN or WIA errors appear when
starting to scan. (Windows
®
)
Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
your scanning application. For example, in Nuance™ PaperPort™ 12SE, click
Desktop, Scan Settings and click Select to choose the Brother TWAIN/WIA
driver.
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
Make sure the Brother TWAIN driver is chosen as the primary source. In
PageManager, click File, Select Source and choose the Brother TWAIN driver.
Mac OS X 10.6.x and 10.7.x users can also scan documents using the ICA
Scanner Driver
See Software User's Guide: Scanning a document using the ICA driver (Mac OS
X 10.6.x or greater).
OCR does not work. Try increasing the scanning resolution.
(Macintosh users)
Make sure you have downloaded and installed Presto! PageManager from
http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmg
Network scanning does not work. See Network difficulties uu page 113.
Cannot scan. Contact your administrator to check your Secure Function Lock Settings.
Software difficulties
Difficulties Suggestions
Cannot install software or print.
(Windows
®
only)
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Troubleshooting
113
B
Network difficulties
Difficulties Suggestions
Cannot print over a wired Network. If you are having Network problems.
See Network User's Guide.
Make sure your machine is powered on and is on-line and in Ready mode. Print
the Network Configuration Report to see your current Network settings.
See Advanced User's Guide: Reports.
Reconnect the LAN cable to the hub to verify that the cable and network
connections are good. If possible, try connecting the machine to a different port
on your hub using a different cable. You can check the current wired network
status from the Network control panel menu.
The network scanning feature
does not work.
(Windows
®
and Macintosh)
The network scanning feature may not work due to the firewall settings. Change
or disable the firewall settings. It is necessary to set the third-party
Security/Firewall Software to allow Network scanning. To add port 54925 for
Network scanning, enter the information below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
For more details, you can read FAQs and troubleshooting suggestions at
http://solutions.brother.com/
.
(Macintosh)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
The network PC-Fax Receive
feature does not work.
(Windows
®
only)
It is necessary to set the third-party Security/Firewall Software to allow PC-FAX
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:
In Name: Enter any description, for example Brother PC-FAX Rx.
In Port number: Enter 54926.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
For more details, you can read FAQs and troubleshooting suggestions at
http://solutions.brother.com/
.
The Brother software cannot be
installed.
(Windows
®
)
If the Security Software warning appears on the PC screen during the installation,
change the Security Software settings to permit the Brother product setup
program or other program to run.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
114
1
For Windows
®
7 and Windows Server
®
2008 R2: Printer properties, and Brother MFC-XXXX BR-Script3 if
necessary
Cannot connect to wireless
network.
Investigate the problem using the WLAN Report. Press Menu,
Print Reports, WLAN Report and then press Start.
See Quick Setup Guide.
Other difficulties
Difficulties Suggestions
The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge)
may have triggered the machine’s internal safety mechanisms. Turn the machine
off and unplug the power cord. Wait for ten minutes, then plug in the power cord
and turn the machine on.
If the problem is not solved, turn off the machine. If you are using a backup battery
or surge suppressor device, disconnect it to make sure it is not the problem. Plug
the machine's power cord directly into a different known working wall outlet and
turn on the machine.
The machine cannot print EPS data
that includes binary with the
BR-Script3 printer driver.
(Windows
®
)
You need the following settings to print EPS data:
a For Windows
®
7 and Windows Server
®
2008 R2:
Click the (Start) button and Devices and Printers.
For Windows Vista
®
and Windows Server
®
2008:
Click the (Start) button, Control Panel, Hardware and Sound, and
then Printers.
For Windows
®
XP and Windows Server
®
2003:
Click the Start button, and select Printers and Faxes.
b Right-click the Brother MFC-XXXX BR-Script3 icon and select
Properties
1
.
c From the Device Settings tab, choose TBCP (Tagged binary
communication protocol) in Output Protocol.
(Macintosh)
If your machine is connected to a PC with a USB interface, you cannot print EPS
data that includes binary. You can print the EPS data at the machine through a
network. For installing BR-Script3 printer driver through the network, visit the
Brother Solutions Center at http://solutions.brother.com/
.
Network difficulties (continued)
Difficulties Suggestions
Troubleshooting
115
B
Setting Dial Tone detection B
Setting the Dial Tone to Detection will
shorten the Dial Tone detect pause.
a Press Menu.
b Press a or b to display
Initial Setup.
Press Initial Setup.
c Press a or b to display Dial Tone.
Press Dial Tone.
d Press Detection or No Detection.
e Press Stop/Exit.
Telephone line interference /
VoIP B
If you are having difficulty sending or
receiving a fax due to possible interference
on the telephone line, we recommend that
you adjust the Equalization for compatibility
to reduce the modem speed for fax
operations.
a Press Menu.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Miscellaneous.
Press Miscellaneous.
d Press Compatibility.
e Press High, Normal or
Basic(for VoIP).
Basic(for VoIP) reduces the
modem speed to 9600 bps and turns
off ECM (error correction mode).
Unless interference is a recurring
problem on your telephone line, you
may prefer to use it only when
needed.
To improve compatibility with most
VoIP services, Brother recommends
changing the compatibility setting to
Basic(for VoIP).
Normal sets the modem speed at
14400 bps.
High sets the modem speed at
33600 bps.
f Press Stop/Exit.
Note
VoIP (Voice over IP) is a type of phone
system that uses an Internet connection,
rather than a traditional phone line.
116
Improving the print quality B
If you have a print quality problem, print a test page first (Menu, Printer, Print Options,
Test Print). If the printout looks good, the problem is probably not the machine. Check the
interface cable connections and try printing a different document. If the printout or test page
printed from the machine has a quality problem, check the following steps first. And then, if you
still have a print quality problem, check the chart below and follow the recommendations.
Note
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
a To get the best print quality, we suggest using the recommended paper. Check that you use
paper that meets our specifications. (See Acceptable paper and other print media
uu page 20.)
b Check that the drum unit and toner cartridge are installed correctly.
Examples of poor print
quality
Recommendation
Faint
Take out the drum unit and toner cartridge assembly. Hold the
assembly level with both hands and gently shake it from side to side
several times to spread the toner evenly inside the cartridge.
If the LCD shows Replace Toner, put in a new toner cartridge.
See Replacing the toner cartridge uu page 67.
Check the machine’s environment. Conditions such as humidity,
high temperatures, and so on, may cause this print fault.
See Product Safety Guide: Choosing a location.
If the whole page is too light, Toner Save may be turned on. Turn
off Toner Save in the machine's menu settings or
Toner Save Mode in the Printer Properties of the driver.
See Advanced User's Guide: Toner Save.
See Software User's Guide: Printing (for Windows
®
).
See Software User's Guide: Printing and Faxing (for Macintosh).
Clean the corona wire of the drum unit.
See Cleaning the corona wire uu page 73.
Put in a new toner cartridge.
See Replacing the toner cartridge uu page 67.
Put in a new drum unit.
See Replacing the drum unit uu page 75.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
C
DE
F
d
ef
g
BC
b
c
d
2
3
Troubleshooting
117
B
Gray background
Make sure that you use paper that meets our specifications.
See Acceptable paper and other print media uu page 20.
Check the machine’s environment. Conditions such as high
temperatures and high humidity can increase the amount of
background shading.
See Product Safety Guide: Choosing a location.
Put in a new toner cartridge.
See Replacing the toner cartridge uu page 67.
Put in a new drum unit.
See Replacing the drum unit uu page 75.
Ghost
Make sure that you use paper that meets our specifications. Rough-
surfaced paper or thick paper may cause this problem.
See Acceptable paper and other print media uu page 20.
Make sure that you choose the appropriate media type in the printer
driver or in the machine’s Tray Setting menu.
See Paper Size and Type uu page 17.
See Software User's Guide: Printing (for Windows
®
).
See Software User's Guide: Printing and Faxing (for Macintosh).
Choose Reduce Ghosting mode in the printer driver.
See Software User's Guide: Printing (for Windows
®
).
See Software User's Guide: Printing and Faxing (for Macintosh).
Put in a new drum unit.
See Replacing the drum unit uu page 75.
Put in a new toner cartridge.
See Replacing the toner cartridge uu page 67.
The fuser unit may be contaminated.
Call Brother Customer Service at:
In USA: 1-877-BROTHER (1-877-276-8437)
In Canada: 1-877-BROTHER
Examples of poor print
quality
Recommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
118
Toner specks
Make sure that you use paper that meets our specifications. Rough-
surfaced paper may cause the problem.
See Acceptable paper and other print media uu page 20.
Clean the corona wire of the drum unit.
See Cleaning the corona wire uu page 73.
The drum unit may be damaged. Put in a new drum unit.
See Replacing the drum unit uu page 75.
The fuser unit may be contaminated.
Call Brother Customer Service at:
In USA: 1-877-BROTHER (1-877-276-8437)
In Canada: 1-877-BROTHER
Hollow print
Make sure that you use paper that meets our specifications.
See Acceptable paper and other print media uu page 20.
Choose Thick Paper mode in the printer driver, choose Thick in
the machine’s Tray Setting menu or use thinner paper than you
are currently using.
See Paper Size and Type uu page 17.
See Software User's Guide: Printing (for Windows
®
).
See Software User's Guide: Printing and Faxing (for Macintosh).
Check the machine’s environment. Conditions such as high humidity
can cause hollow print.
See Product Safety Guide: Choosing a location.
The drum unit may be damaged. Put in a new drum unit.
See Replacing the drum unit uu page 75.
All black
Clean the corona wire inside the drum unit by sliding the green tab.
Be sure to return the green tab to the home position (a).
See Cleaning the corona wire uu page 73.
The drum unit may be damaged. Put in a new drum unit.
See Replacing the drum unit uu page 75.
Examples of poor print
quality
Recommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Troubleshooting
119
B
White lines across the page
Make sure that you use paper that meets our specifications. A rough
surfaced paper or thick print media can cause this problem.
See Acceptable paper and other print media uu page 20.
Make sure that you choose the appropriate media type in the printer
driver or in the machine’s Tray Setting menu.
See Paper Size and Type uu page 17.
See Software User's Guide: Printing (for Windows
®
).
See Software User's Guide: Printing and Faxing (for Macintosh).
The problem may disappear by itself. Print multiple blank pages to
clear this problem, especially if the machine has not been used for a
long time.
The drum unit may be damaged. Put in a new drum unit.
SeeReplacing the drum unit uu page 75.
Lines across the page
Clean the corona wire inside the drum unit.
.
See Cleaning the corona wire uu page 73.
The drum unit may be damaged. Put in a new drum unit.
See Replacing the drum unit uu page 75.
White lines, bands or ribbing
across the page
Check the machine's environment. Conditions such as high humidity
and high temperatures may cause this print quality problem.
See Product Safety Guide: Choosing a location.
If the problem is not solved after printing a few pages, put in a new
drum unit.
See Replacing the drum unit uu page 75.
Examples of poor print
quality
Recommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
120
White Spots on black text
and graphics at 3.7 in.
(94 mm) intervals
Black Spots at 3.7 in.
(94 mm) intervals
Make 10-15 copies of a blank, white sheet of paper. If the problem is
not solved after printing the blank pages, the drum unit may have
foreign material, such as glue from a label, stuck on the drum. Clean
the drum unit.
See Advanced User's Guide: Cleaning the drum unit.
The drum unit may be damaged. Put in a new drum unit.
See Replacing the drum unit uu page 75.
Black toner marks across the
page
If you use label sheets for laser printers, the glue from the sheets
may sometimes stick to the OPC drum surface. Clean the drum unit.
See Advanced User's Guide: Cleaning the drum unit.
Make sure that you use paper that meets our specifications.
See Acceptable paper and other print media uu page 20.
Do not use paper that has clips or staples because they will scratch
the surface of the drum.
If the unpacked drum unit is in direct sunlight or room light, the unit
may be damaged.
The toner cartridge may be damaged. Put in a new toner cartridge.
See Replacing the toner cartridge uu page 67.
The drum unit may be damaged. Put in a new drum unit.
See Replacing the drum unit uu page 75.
Examples of poor print
quality
Recommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Troubleshooting
121
B
Black lines down the page
Printed pages have toner
stains down the page
Clean the corona wire inside the drum unit by sliding the green tab.
See Cleaning the corona wire uu page 73.
Make sure the green tab of the corona wire is at the home position
(a).
The toner cartridge may be damaged. Put in a new toner cartridge.
See Replacing the toner cartridge uu page 67.
The drum unit may be damaged. Put in a new drum unit.
See Replacing the drum unit uu page 75.
The fuser unit may be contaminated.
Call Brother Customer Service at:
In USA: 1-877-BROTHER (1-877-276-8437)
In Canada: 1-877-BROTHER
White lines down the page
Make sure that foreign material such as a torn piece of paper, sticky
notes or dust is not inside the machine and around the drum unit and
toner cartridge.
The toner cartridge may be damaged. Put in a new toner cartridge.
See Replacing the toner cartridge uu page 67.
The drum unit may be damaged. Put in a new drum unit.
See Replacing the drum unit uu page 75.
Image skewed
Make sure that the paper or other print media is loaded correctly in
the paper tray and that the guides are not too tight or too loose
against the paper stack.
Set the paper guides correctly.
See Loading paper and print media uu page 10.
If you are using the MP tray, see Loading paper in the multi-purpose
tray (MP tray) uu page 12.
The paper tray may be too full.
See Loading paper and print media uu page 10.
Check the paper type and quality.
See Acceptable paper and other print media uu page 20.
Check for loose objects such as torn paper inside the machine.
If the problem only occurs during duplex printing, check for torn
paper in the duplex tray, verify that the duplex tray is inserted
completely and verify that the back cover is closed completely.
Examples of poor print
quality
Recommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
122
Curled or wavy
Check the paper type and quality. High temperatures and high
humidity will cause paper to curl.
See Acceptable paper and other print media uu page 20.
See Product Safety Guide: Choosing a location.
If you do not use the machine often, the paper may have been in the
paper tray too long. Turn over the stack of paper in the paper tray.
Also, fan the paper stack and then rotate the paper 180° in the paper
tray.
Open the back cover (face-up output tray) to let the printed paper exit
onto the face-up output tray.
Choose Reduce Paper Curl mode in the printer driver when you do
not use our recommended paper.
See Software User's Guide: Printing (for Windows
®
).
See Software User's Guide: Printing and Faxing (for Macintosh).
Wrinkles or creases
Make sure that paper is loaded correctly.
See Loading paper and print media uu page 10.
Check the paper type and quality.
See Acceptable paper and other print media uu page 20.
Turn over the stack of paper in the tray or rotate the paper 180° in
the input tray.
Envelope Creases
Make sure that envelopes are printed with the back cover (face-up
output tray) opened.
See Printing on thick paper, labels and envelopes from the MP tray
uu page 14.
Check the envelope type and quality.
See Acceptable paper and other print media uu page 20.
Make sure envelopes are fed only from the MP tray.
See Loading paper in the multi-purpose tray (MP tray) uu page 12.
Poor fixing
Choose Improve Toner Fixing mode in the printer driver.
See Software User's Guide: Printing (for Windows
®
).
See Software User's Guide: Printing and Faxing (for Macintosh).
If this selection does not provide enough improvement, change the
printer driver setting in Media Type to a thick setting.
Examples of poor print
quality
Recommendation
B DEFGH
abc efghijk
ACD
bcde
134
ABCDEFG
EFGHIJKLMN
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Troubleshooting
123
B
Curled
Choose Reduce Paper Curl mode in the printer driver.
See Software User's Guide: Printing (for Windows
®
).
See Software User's Guide: Printing and Faxing (for Macintosh).
Open the back cover (face-up output tray) to let the printed paper exit
onto the face-up output tray.
Examples of poor print
quality
Recommendation
124
Machine Information B
Checking the Serial Number B
You can see the machine’s Serial Number on
the LCD.
a Press Menu.
b Press a or b to display
Machine Info..
Press Machine Info..
c The LCD will show the machine’s Serial
Number.
d Press Stop/Exit.
Reset functions B
The following reset functions are available:
1 Network
You can reset the internal print server
back to its default factory settings such as
the password and IP address information.
2 Address & Fax
Address & Fax resets the following
settings:
Address Book
(One Touch Dial/Speed Dial/Setup
Groups)
Programmed fax jobs in the memory
(Polled TX, Delayed Fax, Batch TX)
Station ID
(name and number)
Coverpage Msg
(comments)
Remote Fax Options
(Remote Access Code, Fax Storage,
Fax Forwarding, Paging, PC-Fax
Send, and PC-Fax Receive
(Windows
®
only))
Report settings
(Transmission Verification Report/
Tel Index List/Fax Journal)
Setting Lock password
3 All Settings
You can reset all the machine's settings
back to the settings that were set at the
factory.
Brother strongly recommends you
perform this operation when you dispose
of the machine.
Note
Unplug the interface cable before you
choose Network or All Settings.
Troubleshooting
125
B
How to reset the machine B
a Press Menu.
b Press a or b to display
Initial Setup.
Press Initial Setup.
c Press a or b to display Reset.
Press Reset.
d Press Network, Address & Fax or
All Settings to choose the reset
function you want to use.
e Do one of the following;
To reset the settings, press Yes and
go to step f.
To exit without making changes,
press No and go to step g.
f You will be asked to reset the machine.
Do one of the following;
To reset the machine press Yes for 2
seconds. The machine will begin the
reset.
To exit without resetting the
machine, press No. Go to step g.
g Press Stop/Exit.
Note
You can also reset the Network settings
by pressing Menu, Network,
Network Reset.
126
C
On-screen
programming
C
Your machine is designed to be easy to
operate with LCD on-screen programming
using the menu buttons on the Touchscreen.
User-friendly programming helps you take full
advantage of all the menu selections your
machine has to offer.
Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.
Menu table C
You can program your machine by using the
Menu table that begins on Menu table
uu page 127. These pages list the menu
selections and options.
Menu and mode
buttons
C
Menu and features C
Access the main menu.
Access each mode and its
menu of temporary settings.
Exit the menu or stop the
current operation.
Menu
Copy
Fax
Scan
Direct
Print
Secure
Print
Menu and features
127
C
Menu table C
The menu table will help you understand the menu selections and options that are found in the
machine's programs. The factory settings are shown in Bold with an asterisk.
C
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
General Setup
Tray Setting
MP Tray — Paper Size
A4
Letter*
Legal
Executive
A5
A5 L
A6
B5
B6
Folio
Any
Sets the size and
type of paper in paper
MP tray.
17
Paper Type
Thin
Plain*
Thick
Thicker
Recycled Paper
Label
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
Menu
128
General Setup
(Continued)
Tray Setting
(Continued)
Tray#1 — Paper Size
A4
Letter*
Legal
Executive
A5
A5 L
A6
B5
B6
Folio
Sets the size and
type of paper in paper
tray #1.
17
Paper Type
Thin
Plain*
Thick
Thicker
Recycled Paper
Tray#2
(This menu
only appears if
you have
Tray 2.)
— Paper Size
A4
Letter*
Legal
Executive
A5
B5
B6
Folio
Sets the size and
type of paper in paper
tray #2.
17
Paper Type
Thin
Plain*
Thick
Thicker
Recycled Paper
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
Menu and features
129
C
General Setup
(Continued)
Tray Setting
(Continued)
Tray Use:Copy
— Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2*
T1>T2>MP
(Tray#2 and T2
appear only if you
installed Tray 2.)
Chooses the tray that
will be used for Copy
mode.
18
Tray Use:Fax
— Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2
T1>T2>MP*
(Tray#2 and T2
appear only if you
installed Tray 2.)
Chooses the tray that
will be used for Fax
mode.
18
Tray Use:Print
— Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2*
T1>T2>MP
(Tray#2 and T2
appear only if you
installed Tray 2.)
Chooses the tray that
will be used for Print
mode.
19
Volume Ring — Low
Med*
High
Off
Adjusts the ring
volume.
See .
Beeper — Low
Med*
High
Off
Adjusts the beeper
volume.
Speaker — Low
Med*
High
Off
Adjusts the speaker
volume.
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
130
General Setup
(Continued)
Ecology Toner Save — On
Off*
Increases the page
yield of the toner
cartridge.
See .
Sleep Time — Range varies
depending on
models.
3 Mins*
Conserves power.
Quiet Mode ——On
Off*
Decreases printing
noise.
LCD Settings
Backlight — Light*
Med
Dark
You can adjust the
brightness of the
LCD backlight.
Dim Timer — 10 Secs
20 Secs
30 Secs
Off*
You can set how long
the LCD backlight
stays on after the last
key press.
Security
Function Lock
Set Password
Lock OffOn
Setup ID
— You can restrict
selected machine
operations for up to
25 restricted users
and for all other non-
authorized Public
users.
Setting Lock Set Password
Lock OffOn
— Stops unauthorized
users from changing
the machine’s current
settings.
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
Menu and features
131
C
C
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
Fax
Setup Receive
Ring Delay — 0
1
2
3
4*
Sets the number of
rings before the
machine answers in
Fax Only or Fax/Tel
mode.
34
F/T Ring Time
— 20 Secs*
30 Secs
40 Secs
70 Secs
Sets the length of the
pseudo/double-ring
time in Fax/Tel mode.
34
Easy Receive
— On*
Off
Receives fax
messages
automatically when
you answer a call and
hear fax tones.
35
Remote Codes
— On* (l51, #51)
Off
Allows you to answer
all calls at an
extension telephone
and use codes to turn
the machine on or off.
You can personalize
these codes.
44
Auto Reduction
— On*
Off
Reduces the size of
incoming faxes.
See .
Forward/Page/Store
— Fax Forward
Paging
Fax Storage
PC Fax Receive
Off*
Sets the machine to
forward fax
messages, to call
your pager or cell
phone, to store
incoming faxes in the
memory (so you can
retrieve them while
you are away from
your machine), or to
send faxes to your
PC.
(Backup Print) — If you choose
Fax Forward or
PC-Fax Receive, you
can turn on the safety
feature Backup Print.
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
Menu
132
Fax
(Continued)
Setup Receive
(Continued)
Print Density
— -2
-1
0*
+1
+2
Makes printouts
darker or lighter.
See .
Fax Rx Stamp
— On
Off*
Prints the received
time and date on the
top of the received
faxes.
Duplex — On
Off*
Prints received faxes
on both sides of the
paper.
Setup Send Batch TX — On
Off*
Combines delayed
faxes going to the
same fax number at
the same time of day
into one
transmission.
Coverpage Setting
Print Sample
— You can print a
sample of the fax
cover page.
Coverpage Message
— Set up your own
comments for the fax
cover page.
Destination
— Display*
Hidden
Sets the machine to
display the
destination
information on the
LCD screen during
fax sending.
Report Setting
Transmission
— On
On+Image
Off*
Off+Image
Choose the initial
setup for the
Transmission
Verification Report.
29
Journal Period
—
Every 50 Faxes
*
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 Days
Off
Sets the interval for
automatic printing of
the Fax Journal.
If you have chosen
other than Off and
Every 50 Faxes,
you can set the time
for the chosen option.
If you have chosen
Every 7 Days, you
can also set the day
of the week.
See .
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
Menu and features
133
C
Fax
(Continued)
Print Fax — — — Prints incoming faxes
stored in the
memory.
See .
Remote Access
— — ---l Set your own code for
Remote Retrieval.
Dial Restrict.
Dial Pad —
Enter # twice
On
Off*
You can set the
machine to restrict
dialing when using
the dial pad.
One Touch Dial
—
Enter # twice
On
Off*
You can set the
machine to restrict
the dialing of
One Touch numbers.
Speed Dial —
Enter # twice
On
Off*
You can set the
machine to restrict
the dialing of Speed
Dial numbers.
LDAP Server
—
Enter # twice
On
Off*
You can set the
machine to restrict
the dialing of LDAP
server numbers.
Remaining Jobs
— — — Check which
scheduled jobs are in
the memory and
cancel chosen jobs.
Miscellaneous Compatibility
— High*
Normal
Basic(for VoIP)
Adjusts the
equalization for
transmission
difficulties.
VoIP service
providers offer fax
support using various
standards. If you
regularly experience
fax transmission
errors, choose
Basic(for VoIP).
115
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
134
Fax
(Continued)
Miscellaneous
(Continued)
Distinctive
— Distinctive Ring
setting
Set (On)
Off*
Uses the telephone
company’s
Distinctive Ring
subscriber service to
register the ring
pattern with the
machine.
39
— Ring Pattern
1
2
3
4
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
Menu and features
135
C
C
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
Printer Emulation ——Auto (EPSON)*
Auto (IBM)
HP LaserJet
BR-Script 3
Epson FX-850
IBM Proprinter
Choose the
emulation mode.
See .
Print Options Internal Font
— HP LaserJet
BR-Script 3
Prints a list of the
machine’s internal
fonts.
Configuration
— — Prints a list of the
machine’s printer
settings.
Test Print — — Prints a test page.
Duplex ——Long Edge
Short Edge
Off*
Enables or disables
duplex printing. You
can also choose long
edge or short edge
duplex printing.
Auto Continue
——On*
Off
If this setting is
enabled the machine
will automatically
clear a paper size
error, and will use
any compatible paper
from the other paper
trays.
Reset Printer
——Yes
No
Restores the printer
settings to the
original factory
default settings.
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
Menu
136
C
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
Print Reports
Transmission
View on LCD
— — You can view the
Transmission
Verification Report
for your last 200
outgoing faxes and
print the last report.
See .
Print Report
——
Tel Index List
Numerical
Order
— — Lists names and
numbers stored in
the One Touch and
Speed Dial memory,
in numerical or
alphabetical order.
Alphabetical
Order
——
Fax Journal
— — — Lists information
about your last 200
incoming and
outgoing faxes.
(TX means Transmit.
RX means Receive.)
User Settings
— — — Lists your settings.
Network Config
— — — Lists your Network
settings.
Drum Dot Print
— — — Prints the drum dot
check sheet.
WLAN Report
— — — Prints the result of
wireless LAN
connectivity
diagnosis.
See .
See Advanced User's Guide.
See Quick Setup Guide.
The factory settings are shown in Bold with an asterisk.
Menu
Menu and features
137
C
C
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions
Network Wired LAN TCP/IP
Boot Method
— Auto*
Static
RARP
BOOTP
DHCP
Chooses the BOOT
method that best
suits your needs.
(IP Boot
Tries)
3*
[00000-32767]
Specifies the
number of attempts
the machine will try
to obtain an IP
address when the
Boot Method is
set to any setting
except Static.
IP Address
— [000-255].
[000-255].
[000-255].
[000-255]
Enter the IP
address.
Subnet Mask
— [000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
Gateway — [000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
Node Name —
BRNXXXXXXXXXXXX
Enter the Node
name.
(Up to 32
characters)
WINS Config
— Auto*
Static
Chooses the WINS
configuration mode.
WINS Server
— Primary
[000-255].
[000-255].
[000-255].
[000-255]
Secondary
[000-255].
[000-255].
[000-255].
[000-255]
Specifies the IP
address of the
primary or
secondary WINS
server.
See Network User's Guide.
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/
.
The factory settings are shown in Bold with an asterisk.
Menu
138
Network
(Continued)
Wired LAN
(Continued)
TCP/IP
(Continued)
DNS Server
— Primary
[000-255].
[000-255].
[000-255].
[000-255]
Secondary
[000-255].
[000-255].
[000-255].
[000-255]
Specifies the IP
address of the
primary or
secondary DNS
server.
APIPA — On*
Off
Automatically
allocates the IP
address from the
link-local address
range.
IPv6 — On
Off*
Enable or Disable
the IPv6 protocol. If
you want to use the
IPv6 protocol, visit
http://solutions.
brother.com/
for more
information.
Ethernet ——Auto*
100B-FD
100B-HD
10B-FD
10B-HD
Chooses the
Ethernet link mode.
Wired Status
——
Active 1000B-FD
Active 100B-FD
Active 100B-HD
Active 10B-FD
Active 10B-HD
InActive
Wired OFF
You can see the
current wired
status.
MAC Address
— — — Shows the MAC
address of the
machine.
Set to Default
——Yes
No
Restore the wired
network setting to
factory default.
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions
See Network User's Guide.
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/
.
The factory settings are shown in Bold with an asterisk.
Menu and features
139
C
Network
(Continued)
Wired LAN
(Continued)
Wired Enable
——On*
Off
Enable or Disable
the Wired LAN
manually.
WLAN TCP/IP
Boot Method
— Auto*
Static
RARP
BOOTP
DHCP
Chooses the BOOT
method that best
suits your needs.
(IP Boot
Tries)
— 3*
[00000-32767]
Specifies the
number of attempts
the machine will try
to obtain an IP
address when the
Boot Method is
set to any setting
except Static.
IP Address
— [000-255].
[000-255].
[000-255].
[000-255]
Enter the IP
address.
Subnet Mask
— [000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
Gateway — [000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
Node Name —
BRWXXXXXXXXXXXX
Enter the Node
name.
(Up to 32
characters)
WINS Config
— Auto*
Static
Chooses the WINS
configuration mode.
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions
See Network User's Guide.
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/
.
The factory settings are shown in Bold with an asterisk.
140
Network
(Continued)
WLAN
(Continued)
TCP/IP
(Continued)
WINS Server
— Primary
[000-255].
[000-255].
[000-255].
[000-255]
Secondary
[000-255].
[000-255].
[000-255].
[000-255]
Specifies the IP
address of the
primary or
secondary WINS
server.
DNS Server
— Primary
[000-255].
[000-255].
[000-255].
[000-255]
Secondary
[000-255].
[000-255].
[000-255].
[000-255]
Specifies the IP
address of the
primary or
secondary DNS
server.
APIPA — On*
Off
Automatically
allocates the IP
address from the
link-local address
range.
IPv6 — On
Off*
Enable or Disable
the IPv6 protocol. If
you want to use the
IPv6 protocol, visit
http://solutions.
brother.com/
for more
information.
Setup Wizard
— — — You can configure
your internal print
server.
WPS/AOSS — — — You can easily
configure your
wireless network
settings using the
one-button push
method.
WPS w/PIN Code
— — — You can easily
configure your
wireless network
settings using WPS
with a PIN code.
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions
See Network User's Guide.
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/
.
The factory settings are shown in Bold with an asterisk.
Menu and features
141
C
Network
(Continued)
WLAN
(Continued)
WLAN Status
Status — Active(11n)
Active(11b)
Active(11g)
Wired LAN Active
WLAN Off
AOSS Active
Connection Fail
You can see the
current wireless
network status.
Signal —
Signal:Strong
Signal:Medium
Signal:Weak
Signal:None
You can see the
current wireless
network signal
strength.
SSID — — You can see the
current SSID.
Comm. Mode
— Ad-hoc
Infrastructure
None
You can see the
current
Communication
Mode.
MAC Address
— — — Shows the MAC
address of the
machine.
Set to Default
——Yes
No
Restore the
wireless network
settings to factory
default.
WLAN Enable
——On
Off*
Enable or disable
the wireless LAN
manually.
Wi-Fi Direct
Push Button
— — — You can easily
configure your
Wi-Fi Direct™
network settings
using the one-
button push
method.
PIN Code — — — You can easily
configure your
Wi-Fi Direct™
network settings
using WPS with a
PIN code.
Manual — — — You can manually
configure your
Wi-Fi Direct™
network settings.
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions
See Network User's Guide.
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/
.
The factory settings are shown in Bold with an asterisk.
142
Network
(Continued)
Wi-Fi Direct
(Continued)
Group Owner
——On
Off*
Sets your machine
as the Group
Owner.
Device Info.
Device Name
— — You can see the
device name of
your machine.
SSID — — Shows SSID of
Group Owner.
When the machine
is not connected,
LCD shows Not
Connected.
IP Address
— — You can see the
current IP Address
of your machine.
Status Info.
Status —
G/O Active(**)
Client Active
Not Connected
Off
Wired LAN Active
** = the number
of devices
You can see the
current Wi-Fi
Direct™ network
status.
Signal —
Signal:Strong
Signal:Medium
Signal:Weak
Signal:None
You can see the
current Wi-Fi
Direct™ network
signal strength.
When your machine
acts as the Group
Owner, the LCD
always shows
Strong.
I/F Enable
——On
Off*
Enables or Disables
the Wi-Fi Direct™
connection.
E-mail/IFAX
Mail Address
— — — Enter the mail
address. (Up to 60
characters)
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions
See Network User's Guide.
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/
.
The factory settings are shown in Bold with an asterisk.
Menu and features
143
C
Network
(Continued)
E-mail/IFAX
(Continued)
Setup Server
SMTP
SMTP Server
Name
(Up to 64
characters)
IP Address
[000-255].
[000-255].
[000-255].
[000-255]
Enter the SMTP
server address.
SMTP Port 25*
[00001-65535]
Enter the SMTP
port number.
Auth. for SMTP
None*
SMTP-AUTH
POPbef.SMTP
Selects the Security
method for E-mail
notification.
SMTP SSL/TLS
None*
SSL
TLS
You can send or
receive an E-mail
via an E-mail server
that requires secure
SSL/TLS
communication.
Verify SMTPCert.
On
Off*
Verify the SMTP
Server Certificate
automatically.
POP3
POP3 Server
Name
(Up to 64
characters)
IP Address
[000-255].
[000-255].
[000-255].
[000-255]
Enter the POP3
server address.
POP3 Port 110*
[00001-65535]
Enter the POP3
port number.
Mailbox Name
— Enter the mail box
name. (Up to 60
characters)
Mailbox Pwd
— Enter the password
to login to the POP3
server. (Up to 32
characters)
POP3 SSL/TLS
None*
SSL
TLS
You can send or
receive an E-mail
via an E-mail server
that requires secure
SSL/TLS
communication.
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions
See Network User's Guide.
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/
.
The factory settings are shown in Bold with an asterisk.
144
Network
(Continued)
E-mail/IFAX
(Continued)
Setup Server
(Continued)
POP3
(Continued)
Verify POP3Cert.
On
Off*
Verify the POP3
Server Certificate
automatically.
APOP On
Off*
Enables or disables
APOP.
Setup Mail RX
Auto Polling
— On*
Off
Automatically
checks the POP3
server for new
messages.
Poll Frequency
(When Auto
Polling
is set to On.)
10*
[01-60] Min
Sets the interval for
checking for new
messages on the
POP3 server.
Header — All
Subject+From+To
None*
Selects the
contents of the mail
header to be
printed.
Del Error Mail
— On*
Off
Deletes error mails
automatically.
Notification
— On
MDN
Off*
Receives
notification
messages.
Setup Mail TX
Sender Subject
— — Displays the subject
that is attached to
the Internet Fax
data.
Size Limit
— On
Off*
Limits the size of
E-mail documents.
Notification
— On
Off*
Sends notification
messages.
Setup Relay
Rly Broadcast
— On
Off*
Relays a document
to another fax
machine.
Relay Domain
— — Registers the
Domain name.
Relay Report
— On
Off*
Prints the Relay
Broadcast Report.
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions
See Network User's Guide.
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/
.
The factory settings are shown in Bold with an asterisk.
Menu and features
145
C
Network
(Continued)
Fax to Server
———On
(
Prefix
/
Suffix
)
Off*
You can store a
prefix/suffix
address in the
machine and can
send a document
from a fax server
system.
Network Reset
———Yes
No
Restore all network
settings to the
factory defaults.
Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions
See Network User's Guide.
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/
.
The factory settings are shown in Bold with an asterisk.
146
C
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
Machine Info.
Serial No. — — — You can check the
serial number of your
machine.
124
Page Counter
——Total
Fax/List
Copy
Print
You can check the
number of total
pages the machine
has printed during its
life.
See .
Parts Life Drum — — You can check the
percentage of a
machine part’s life
that remains
available.
(PF Kit 2 appears
only if you installed
the optional LT-5400
paper tray.)
Fuser ——
Laser ——
PF Kit MP ——
PF Kit 1 ——
PF Kit 2 ——
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
Menu
Menu and features
147
C
C
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
Initial Setup
Receive Mode
——Fax Only*
Fax/Tel
External TAD
Manual
Chooses the receive
mode that best suits
your needs.
31
Date&Time Date&Time — — Puts the date and
time on the LCD and
in headings of faxes
you send.
See .
Auto Daylight
— On
Off*
Changes for Daylight
Saving Time
automatically.
See .
Time Zone — UTCXXX:XX Sets the time zone for
your country.
See .
Station ID ——Fax:
Tel:
Name:
Sets up your name
and fax number to
appear on each page
you fax.
Tone/Pulse
(in Canada)
——Tone*
Pulse
Chooses the dialing
mode.
Dial Tone ——Detection
No Detection*
You can shorten the
dial tone detect
pause.
115
Dial Prefix
——On
Off*
Sets a prefix number
that will always be
added before the fax
number every time
you dial.
See .
Reset Network — Yes
No
Restores all network
settings to factory
default.
124
Address & Fax
— Yes
No
Restores all stored
phone numbers and
fax settings.
All Settings
— Yes
No
Restores all the
machine settings to
the factory default.
See Advanced User's Guide.
See Quick Setup Guide.
The factory settings are shown in Bold with an asterisk.
Menu
148
Initial Setup
(Continued)
Local Language
——(in USA)
English*
Español
(in Canada)
English*
Français
Allows you to change
the LCD language for
your country.
See .
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
See Advanced User's Guide.
See Quick Setup Guide.
The factory settings are shown in Bold with an asterisk.
Menu and features
149
C
C
Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions Page
Quality ——Auto*
Text
Photo
Graph
— You can choose the
Copy resolution for
your type of
document.
See .
Enlarge/Reduce
——100%* ——
Enlarge
104% EXE LTR
141% A5 A4
200%
You can choose the
enlargement ratio for
the next copy.
Reduce 50%
70% A4 A5
78% LGL LTR
83% LGL A4
85% LTR EXE
91% Full Page
94% A4 LTR
97% LTR A4
You can choose the
reduction ratio for the
next copy.
Auto — You can set the
machine to calculate
the reduction ratio
that best fits the size
of paper. Auto is
only available when
using the ADF.
Custom (25-400%)
— You can enter an
enlargement or
reduction ratio.
Duplex Copy
——Off*
2side2side
1side2side
LongEdgeFlip
2side1side
LongEdgeFlip
1side2side
ShortEdgeFlip
2side1side
ShortEdgeFlip
— Enables or disables
duplex printing. You
can also choose long
edge or short edge
duplex printing.
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
Copy
150
Tray Use ——Tray#1 Only
Tray#2 Only
MP Only
MP>T1>T2*
T1>T2>MP
(Tray#2 and T2
appear only if you
installed Tray 2.)
— Chooses the tray that
will be used for the
copy operation.
See .
Brightness ——
— Adjusts the
brightness for copies.
Contrast ——
— Adjusts the contrast
for copies.
Stack/Sort ——Stack*
Sort
— You can choose to
stack or sort multiple
copies.
Page Layout
——Off(1in1)*
2in1(P)
2in1(L)
2in1(ID)
4in1(P)
4in1(L)
— You can make N in 1
and 2 in 1 ID copies.
Set New Default
——Quality
Brightness
Contrast
— You can save your
copy settings as the
default settings.
Factory Reset
——Yes
No
— You can restore all
copy settings to the
factory settings.
Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions Page
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
-2
-1
0
+1
+2
-2
-1
0
+1
+2
Menu and features
151
C
Favorite Settings
Store Favorite:1 Rename — After you make
changes to the
following settings,
you can store them
as one of your
Favorite settings:
Quality
Enlarge/Reduce
Duplex Copy
Tray Use
Brightness
Contrast
Stack/Sort
Page Layout
See .
Favorite:2 Rename
Favorite:3 Rename
Rename Favorite:1 Rename — You can rename your
Favorite settings.
Favorite:2 Rename —
Favorite:3 Rename —
Favorite ——Favorite:1
Favorite:2
Favorite:3
— You can apply your
Favorite settings as
the default settings.
Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions Page
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
152
C
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
Address Book
Edit
Set One Touch Dial
— — Stores up to 32 One
Touch Dial numbers,
so you can dial by
pressing only a few
buttons (and Start).
49
Set Speed Dial
— — Stores up to 300
Speed Dial numbers,
so you can dial by
pressing only a few
buttons (and Start).
51
Setup Groups(One Touch)
— — Sets up to 20 Group
numbers for
Broadcasting.
See .
Setup Groups(Speed Dial)
— — Sets up to 20 Group
numbers for
Broadcasting.
Change — — You can change One
Touch and Speed
Dial numbers.
52
and
see .
Delete — — You can delete One
Touch and Speed
Dial numbers.
52
and
see .
Duplex Fax ———
DuplexScan :
LongEdge
DuplexScan :
ShortEdge
Off*
Sets the duplex
scanning format.
See .
Volume
(Appears after
pressing
Hook)
———Off
Low
Med*
High
Adjusts the volume
level of the speaker.
Fax Resolution
———Standard*
Fine
S.Fine
Photo
Sets the resolution
for outgoing faxes.
Contrast ——— Auto*
Light
Dark
Changes the
lightness or darkness
of faxes you send.
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
Fax
Menu and features
153
C
Glass ScanSize
———A4
Letter*
Legal/Folio
To fax an A4, Legal
or Folio size
document, you'll
need to change the
Glass Scan Size
setting.
29
Broadcasting
Manual — — — You can send the
same fax message to
more than one fax
number.
See .
Address Book
———
Delayed Fax
———On
Off*
Sets the time of day
in 24 hour format that
delayed faxes will be
sent.
RealTimeTX
———On
Off*
Sends a fax without
using the memory.
Polled TX ———On
Off*
Sets up your
machine with a
document to be
retrieved by another
fax machine.
Coverpage Setup
———On
Off*
Automatically sends
a cover page you
have programmed.
Polling RX ———On
Off*
Sets up your
machine to poll
another fax machine.
Overseas Mode
———On
Off*
If you are having
difficulty sending
faxes overseas, set
this to On.
Set New Default
———
Fax Resolution
You can save your
fax settings as the
default settings.
Contrast
Glass ScanSize
Real Time TX
Coverpg Setup
Factory Reset
———Yes
No
You can restore all
fax settings to the
factory settings.
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
154
C
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
Scan to USB Quality ——
Color 100 dpi
*
Color 200 dpi
Color 300 dpi
Color 600 dpi
Color Auto
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
Gray Auto
B&W 300 dpi
B&W 200 dpi
B&W 200x100 dpi
You can choose the
scan resolution and
file format for your
document.
See .
File Type — — (If you chose a
Color or Gray
option in the
Quality setting)
PDF*
PDF/A
Secure PDF
Signed PDF
JPEG
XPS
(If you chose a
B&W option in
the Quality
setting)
PDF*
PDF/A
Secure PDF
Signed PDF
TIFF
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
Scan
Menu and features
155
C
Scan to USB
(Continued)
Duplex Scan ——
DuplexScan :
LongEdge
DuplexScan :
ShortEdge
Off*
Chooses the duplex
scanning format.
See .
File Name — — — Enter a file name for
the scanned data.
Glass ScanSize
——A4
Letter*
Legal/Folio
To scan an A4, Legal
or Folio size
document, you'll
need to change the
Glass Scan Size
setting.
File Size ——Small
Medium*
Large
You can choose the
file size for color or
gray scale scanning.
Set New Default
——Quality
File Type
Glass ScanSize
File Size
You can save your
scan to USB settings
as the default
settings.
Factory Reset
——Yes
No
You can restore all
scan to USB settings
to the factory
settings.
Scan to Network
(Windows
®
)
(Profile name) Quality —
Color 100 dpi
*
Color 200 dpi
Color 300 dpi
Color 600 dpi
Color Auto
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
Gray Auto
B&W 300 dpi
B&W 200 dpi
B&W 200x100 dpi
You can choose the
scan resolution and
file format for your
document.
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
156
Scan to Network
(Windows
®
)
(Continued)
(Profile name)
(Continued)
File Type — (If you chose a
Color or Gray
option in the
Quality setting)
PDF*
PDF/A
Secure PDF
Signed PDF
JPEG
XPS
See .
(If you chose a
B&W option in
the Quality
setting)
PDF*
PDF/A
Secure PDF
Signed PDF
TIFF
Duplex Scan
—
DuplexScan :
LongEdge
DuplexScan :
ShortEdge
Off*
Chooses the duplex
scanning format.
Glass ScanSize
— A4
Letter*
Legal/Folio
To scan an A4, Legal
or Folio size
document, you'll
need to change the
Glass Scan Size
setting.
File Size — Small
Medium*
Large
You can choose the
file size for color or
gray scale scanning.
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
Menu and features
157
C
Scan to Network
(Windows
®
)
(Continued)
(Profile name)
(Continued)
File Name —
BRNXXXXXXXXXXXX
*
Estimate
Report
Order sheet
Contract sheet
Check
Receipt
<Manual>
You can choose
preset file names. If
you choose
<Manual>, you can
name the file as you
like.
See .
Scan to FTP (Profile name) Quality —
Color 100 dpi
*
Color 200 dpi
Color 300 dpi
Color 600 dpi
Color Auto
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
Gray Auto
B&W 300 dpi
B&W 200 dpi
B&W 200x100 dpi
You can choose the
scan resolution and
file format for your
document.
File Type — (If you chose a
Color or Gray
option in the
Quality setting)
PDF*
PDF/A
Secure PDF
Signed PDF
JPEG
XPS
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
158
Scan to FTP
(Continued)
(Profile name)
(Continued)
File Type
(Continued)
— (If you chose a
B&W option in
the Quality
setting)
PDF*
PDF/A
Secure PDF
Signed PDF
TIFF
See .
Duplex Scan
—
DuplexScan :
LongEdge
DuplexScan :
ShortEdge
Off*
Chooses the duplex
scanning format.
Glass ScanSize
— A4
Letter*
Legal/Folio
To scan an A4, Legal
or Folio size
document, you'll
need to change the
Glass Scan Size
setting.
File Size — Small
Medium*
Large
You can choose the
file size for color or
gray scale scanning.
File Name —
BRNXXXXXXXXXXXX
*
Estimate
Report
Order sheet
Contract sheet
Check
Receipt
<Manual>
You can choose
preset file names. If
you choose
<Manual>, you can
name the file as you
like.
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
Menu and features
159
C
Scan to E-mail
Manual/
Address Book
Quality —
Color 100 dpi
*
Color 200 dpi
Color 300 dpi
Color 600 dpi
Color Auto
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
Gray Auto
B&W 300 dpi
B&W 200 dpi
B&W 200x100 dpi
You can choose the
scan resolution and
file format for your
document.
See .
File Type — (If you chose a
Color or Gray
option in the
Quality setting)
PDF*
PDF/A
Secure PDF
Signed PDF
JPEG
XPS
(If you chose a
B&W option in
the Quality
setting)
PDF*
PDF/A
Secure PDF
Signed PDF
TIFF
Duplex Scan
—
DuplexScan :
LongEdge
DuplexScan :
ShortEdge
Off*
Chooses the duplex
scanning format.
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
160
Scan to E-mail
(Continued)
Manual/
Address Book
(Continued)
Glass ScanSize
— A4
Letter*
Legal/Folio
To scan an A4, Legal
or Folio size
document, you'll
need to change the
Glass Scan Size
setting.
See .
File Size — Small
Medium*
Large
You can choose the
file size for color or
gray scale scanning.
Number of Destinations
— — You can add multiple
destination E-mail
addresses.
Set New Default
— Quality
File Type
Glass ScanSize
File Size
You can save your
scan to E-mail
settings as the
default settings.
Factory Reset
— Yes
No
You can restore all
scan to E-mail
settings to the factory
settings.
Scan to PC E-Mail
Duplex Scan
—
DuplexScan :
LongEdge
DuplexScan :
ShortEdge
Off*
You can scan a black
& white or a color
document into your
E-mail application.
Setting Help
— — If you want to change
Scan to PC settings,
you must use the
ControlCenter. See
the Software User's
Guide for details.
Image
Duplex Scan
—
DuplexScan :
LongEdge
DuplexScan :
ShortEdge
Off*
You can scan a color
picture into your
graphics application.
Setting Help
— — If you want to change
Scan to PC settings,
you must use the
ControlCenter. See
the Software User's
Guide for details.
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
Menu and features
161
C
Scan to PC
(Continued)
OCR
Duplex Scan
—
DuplexScan :
LongEdge
DuplexScan :
ShortEdge
Off*
You can have your
text document
converted to an
editable text file.
See .
Setting Help
— — If you want to change
Scan to PC settings,
you must use the
ControlCenter. See
the Software User's
Guide for details.
File
Duplex Scan
—
DuplexScan :
LongEdge
DuplexScan :
ShortEdge
Off*
You can scan a black
& white or a color
document into your
computer.
Setting Help
— — If you want to change
Scan to PC settings,
you must use the
ControlCenter. See
the Software User's
Guide for details.
Web Service
(Appears
when you
install a Web
Service Scan,
which is
Displayed in
your
computer's
Network
explorer.)
Scan — — — You can scan data by
using web Service
protocol.
Scan for E-mail
———
Scan for OCR ———
Scan for Fax ———
Scan for Print
———
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
162
Other Functions
C
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
Direct Print
(Select File)
Print Settings
(No. of Prints
(001–999))
Paper Size A4
Letter*
Legal
Executive
A5
A5 L
A6
B5
B6
Folio
Sets the paper size
when printing directly
from the USB flash
memory drive.
56
Paper Type Thin
Plain*
Thick
Thicker
Recycled Paper
Label
Sets the print media
type when printing
directly from the USB
flash memory drive.
56
Multiple Page
1in1*
2in1
4in1
9in1
16in1
25in1
1 in 2x2 pages
1 in 3x3 pages
1 in 4x4 pages
1 in 5x5 pages
Sets the page layout
when printing
multiple pages
directly from the USB
Flash memory drive.
56
Orientation
Portrait*
Landscape
Sets the page
orientation when
printing directly from
the USB Flash
memory drive.
56
Duplex Long Edge
Short Edge
Off*
Chooses the duplex
print format when
print directly from the
USB Flash memory
drive.
56
The factory settings are shown in Bold with an asterisk.
The Direct Print button on the LCD becomes active when a USB flash memory drive is connected
and Direct Print is selected in the USB memory menu.
Direct
Print
Menu and features
163
C
Direct Print
(Continued)
(Select File)
(Continued)
Print Settings
(No. of Prints
(001–999))
(Continued)
Collate On*
Off
Enables or disables
page collation when
printing directly from
the USB Flash
memory drive.
56
Tray Use Auto*
MP Only
Tray#1 Only
Tray#2 Only
(Tray#2 Only
appears only if
you installed
Tray 2.)
Chooses the tray
when printing directly
from the USB Flash
memory drive.
56
Print Quality
Normal*
Fine
Sets the print quality
option when printing
directly from the USB
Flash memory drive.
56
PDF Option Document*
Document&Markup
Document&Stamps
Sets the USB direct
print setting whether
to print comments
(Markup) or stamps
in the PDF file along
with the text.
56
Index Print — — — You can print a
thumbnail page.
56
Default Settings
Paper Size — A4
Letter*
Legal
Executive
A5
A5 L
A6
B5
B6
Folio
Sets the default
paper size when
printing directly from
the USB flash
memory drive.
57
Paper Type — Thin
Plain*
Thick
Thicker
Recycled Paper
Label
Sets the default
media type when
printing directly from
the USB flash
memory drive.
57
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
The factory settings are shown in Bold with an asterisk.
The Direct Print button on the LCD becomes active when a USB flash memory drive is connected
and Direct Print is selected in the USB memory menu.
164
Direct Print
(Continued)
Default Settings
(Continued)
Multiple Page
— 1in1*
2in1
4in1
9in1
16in1
25in1
1 in 2x2 pages
1 in 3x3 pages
1 in 4x4 pages
1 in 5x5 pages
Sets the default page
style when printing
multiple pages
directly from the USB
Flash memory drive.
57
Orientation
— Portrait*
Landscape
Sets the default page
orientation when
printing directly from
the USB Flash
memory drive.
57
Collate — On*
Off
Enables or disables
default page collation
when printing directly
from the USB Flash
memory drive.
57
Print Quality
— Normal*
Fine
Sets the default print
quality option when
printing directly from
the USB Flash
memory drive.
57
PDF Option — Document*
Document&Markup
Document&Stamps
Sets the default USB
direct print setting
whether to print
comments (Markup)
or stamps in the PDF
file along with the
text.
57
Index Print
— Simple*
Details
Sets the default index
print option, simple
format or details.
57
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
The factory settings are shown in Bold with an asterisk.
The Direct Print button on the LCD becomes active when a USB flash memory drive is connected
and Direct Print is selected in the USB memory menu.
Menu and features
165
C
C
C
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
Secure Print
(Select User) (Select Secure
Print Job)
Password: Print
Delete
You can print data
saved in the memory
drive when you enter
your four-digit
password.
(The
Secure Print
button on the LCD
becomes active
when there is secure
data.)
See .
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
Level 1 Level 2 Level 3 Level 4 Options Descriptions Page
Address Book
Edit
Set One Touch Dial
— — Stores up to 32 One
Touch Dial numbers,
so you can dial by
pressing only a few
buttons (and Start).
49
Set Speed Dial
— — Stores up to 300
Speed Dial numbers,
so you can dial by
pressing only a few
buttons (and Start).
51
Setup Groups
(One Touch)
— — Sets up to 20 Group
numbers for
Broadcasting.
See .
Setup Groups
(Speed Dial)
— — Sets up to 20 Group
numbers for
Broadcasting.
Change — — You can change One
Touch and Speed
Dial numbers.
52
and
see .
Delete — — You can delete One
Touch and Speed
Dial numbers.
52
and
see .
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
Secure
Print
Menu and features
167
C
Entering text C
When you are setting certain menu selections, you may need to enter text into the machine.
Press repeatedly to choose between letters, numbers or special characters. Press to
change between upper case and lower case, as needed when entering an E-mail address.
Inserting spaces
To enter a space, press the space key button or c.
Making corrections
If you entered an incorrect character and want to change it, use the arrow buttons to move the
cursor under the incorrect character. Then press . Enter the correct character. You can also
insert letters by moving the cursor and entering a character.
Note
• The characters available may differ depending on your country.
• The keyboard layout may differ depending on the function you are setting.
168
D
General D
Note
This chapter provides a summary of the machines’ specifications. For additional specifications
visit us at http://www.brother.com/
for details.
1
Measured diagonally
2
USB connections to PC
Specifications D
Model MFC-8950DW MFC-8950DWT
Printer Type Laser
Print Method Electrophotographic Laser Printer
Memory Capacity Standard 128 MB
Optional 1 slot: DDR2 SO-DIMM (144–pin) up to 256 MB
LCD (liquid crystal display)
Wide Touchscreen 5 in. (126 mm) Color LCD
1
Power Source 110 - 120 V AC 50/60 Hz
Power Consumption
2
(Average)
Peak Approx. 1200 W at 77 °F (25 °C)
Copying Approx. 702 W at 77 °F (25 °C)
Copying
(Quiet Mode
Approx. 350 W at 77 °F (25 °C)
Ready Approx. 9.8 W at 77 °F (25 °C)
Sleep
(WLAN:On)
Approx. 6.8 W
Deep Sleep Approx. 1.6 W
Dimensions
Weights (with consumables) 39.0 lb (17.7 kg) 45.9 lb (20.8 kg)
19.3
(491)
16.3
(415)
18.8
(477)
Unit: in. (mm)
23.9*
(607)
*: MFC-8950DWT
Specifications
169
D
Model MFC-8950DW MFC-8950DWT
Noise Level Sound
Pressure
Printing L
PAm = 59 dB (A)
Ready L
PAm = 37 dB (A)
Printing
(Quiet Mode)
L
PAm = 54 dB (A)
Sound Power Printing L
WAd = 6.63 B (A) LWAd = 6.78 B (A)
Ready L
WAd = 4.70 B (A) LWAd = 4.58 B (A)
Printing
(Quiet Mode)
L
WAd = 6.4 B (A)
Temperature Operating 50 °F to 90.5 °F (10 to 32.5 °C)
Storage 32 °F to 104 °F (0 to 40 °C)
Humidity Operating 20 to 80% (without condensation)
Storage 10 to 90% (without condensation)
ADF (automatic document feeder) Up to 50 pages
For best results we recommend:
Temperature: 68°F to 86°F (20 to 30 °C)
Humidity: 50% to 70%
Paper: 20 lb (80 g/m
2
)
170
Document Size D
Model MFC-8950DW MFC-8950DWT
Document Size
(Single-sided)
ADF Width 5.8 to 8.5 in. (147.3 to 215.9 mm)
ADF Length 5.8 to 14.0 in. (147.3 to 355.6 mm)
Scanner Glass Width Max. 8.5 in. (215.9 mm)
Scanner Glass
Length
Max. 14.0 in. (355.6 mm)
Document Size
(2-sided (Duplex))
ADF Width 5.8 to 8.5 in. (147.3 to 215.9 mm)
ADF Length 5.8 to 14.0 in. (147.3 to 355.6 mm)
Specifications
171
D
Print media D
1
For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine
to avoid the possibility of smudging.
2
Tray 2 is standard on MFC-8950DWT.
Model MFC-8950DW MFC-8950DWT
Paper Input Paper Tray
(Standard)
Paper Type Plain Paper, Thin Paper, Recycled Paper
Paper Size Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO),
A6, Executive, Legal, Folio
Paper Weight
16 to 28 lb (60 to 105 g/m
2
)
Maximum
Paper
Capacity
Up to 500 sheets of 20 lb (80 g/m
2
) Plain Paper
Multi-
purpose tray
(MP tray)
Paper Type Plain Paper, Thin Paper, Thick Paper, Thicker Paper,
Recycled Paper, Bond Paper, Label, Envelope, Env.Thin,
Env.Thick
Paper Size Width: 3 to 8.5 in (76.2 to 215.9 mm)
Length: 5 to 14 in (127.0 to 355.6 mm)
Paper Weight
16 to 43 lb (60 to 163 g/m
2
)
Maximum
Paper
Capacity
Up to 50 sheets of 20 lb (80 g/m
2
) Plain Paper
Paper Tray 2
(Optional)
2
Paper Type Plain Paper, Thin Paper, Recycled Paper
Paper Size Letter, A4, B5 (ISO/JIS), A5, B6 (ISO), Executive, Legal,
Folio
Paper Weight
16 to 28 lb (60 to 105 g/m
2
)
Maximum
Paper
Capacity
Up to 500 sheets of 20 lb (80 g/m
2
) Plain Paper
Paper
Output
1
Face-Down Output Tray
Up to 150 sheets of 20 lb (80 g/m
2
) Plain Paper (face-down
delivery to the face-down output paper tray)
Face-Up Output Tray One sheet (face-up delivery to the face-up output tray)
Duplex Automatic
Duplex
Printing
Paper Type Plain Paper, Thin Paper, Recycled Paper
Paper Size Letter, Legal, Folio
Paper Weight
16 to 28 lb (60 to 105 g/m
2
)
172
Fax D
1
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications
and printed materials are subject to change without prior notice.
Model MFC-8950DW MFC-8950DWT
Compatibility ITU-T Super Group 3
Coding System MH/MR/MMR/JBIG/JPEG
Modem Speed 33,600 bps (with Automatic Fallback)
2-sided (Duplex) Print Receiving Yes
Automatic 2-sided (Duplex) Sending Yes (from ADF)
Scanning Width Max. 8.19 in. (208 mm)
Printing Width Max. 8.19 in. (208 mm)
Gray Scale 8 bit/256 levels
Resolution Horizontal 203 dot/in. (8 dot/mm)
Vertical Standard:
98 line/in. (3.85 line/mm)
Fine:
196 line/in. (7.7 line/mm)
Photo:
196 line/in. (7.7 line/mm)
Superfine:
392 line/in. (15.4 line/mm)
One Touch Dial 32
Speed Dial 300 stations
Groups Up to 20
Broadcasting 382 stations
Automatic Redial Yes, 1 time after 5 minutes
Memory Transmission
Up to 500
1
pages
Out of Paper Reception
Up to 500
1
pages
Specifications
173
D
Copy D
1
From Ready mode and standard tray
Model MFC-8950DW MFC-8950DWT
Copy Width Max. 8.27 in. (210 mm)
Automatic 2-sided (Duplex) Copy Yes (from ADF)
Multiple Copies Stacks or Sorts up to 99 pages
Reduce/Enlarge 25% to 400% (in increments of 1%)
Resolution Up to 1200 × 600 dpi
First Copy Out Time
1
Less than 10.5 seconds at 73.4 °F (23 °C) / 115 V
174
Scanner D
1
For the latest driver updates for the version of Mac OS X you are using, visit us at http://solutions.brother.com/.
2
Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows
®
XP, Windows Vista
®
and Windows
®
7
(resolution up to 19200 × 19200 dpi can be chosen by using the scanner utility)
Model MFC-8950DW MFC-8950DWT
Color / Mono Yes / Yes
TWAIN Compliant
Yes (Windows
®
XP / Windows Vista
®
/ Windows
®
7 / Mac
OS X 10.5.8, 10.6.x, 10.7.x
1
)
WIA Compliant
Yes (Windows
®
XP / Windows Vista
®
/ Windows
®
7)
ICA Compliant Yes (Mac OS X 10.6.x, 10.7.x)
Color Depth 48 bit internal / 24 bit external color
Resolution
Up to 19200 × 19200 dpi (interpolated)
2
Up to 1200 × 1200 dpi (optical)
2
(from Scanner Glass)
Up to 1200 × 600 dpi (optical)
2
(from ADF)
Scanning Width Max. 8.27 in. (210 mm)
Automatic 2-sided (Duplex) Scanning Yes (from ADF)
Gray Scale 256 levels
Specifications
175
D
Printer D
1
The print speed may vary depending on the type of document you print.
2
From Ready mode and standard tray
Model MFC-8950DW MFC-8950DWT
Automatic 2-sided (Duplex) Print Yes
Emulations
PCL6, BR-Script3 (PostScript
®
3™), IBM Proprinter XL,
Epson FX-850
Resolution 1200 dpi × 1200 dpi, HQ1200 (2400 dpi × 600 dpi) quality,
600 dpi × 600 dpi
Print Speed
(Duplex)
Up to 18 sides/minute (Up to 9 sheets/minute)
(Letter size)
1
Print Speed
Up to 42 pages/minute (Letter size)
1
First Print Time
2
Less than 8.5 seconds at 73.4 °F (23 °C) / 115 V
176
Interfaces D
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
2
Third party USB ports are not supported.
3
For detailed network specifications, see Network (LAN) uu page 181 and uu Network User's Guide.
4
When you connect the machine to a Gigabit Ethernet Network, use the network devices complying with 1000BASE-T.
Model MFC-8950DW MFC-8950DWT
USB
Hi-Speed USB 2.0
12
It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 6 feet
(2.0 meters) long.
Ethernet
3
10BASE-T / 100BASE-TX / 1000BASE-T
4
Use a straight-through Category 5e (or greater) Shielded Twisted-Pair (STP) cable.
Wireless LAN
3
IEEE 802.11b/g/n (Infrastructure mode)
IEEE 802.11b (Ad-hoc mode)
Specifications
177
D
Direct Print feature D
1
PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.
Model MFC-8950DW MFC-8950DWT
Compatibility
PDF version 1.7
1
, JPEG, Exif + JPEG, PRN (created by
Brother printer driver), TIFF (scanned by all Brother MFC
or DCP models), XPS version 1.0.
Interface USB direct interface
178
Computer requirements D
Minimum System Requirements and Supported PC Software Functions
Computer Platform &
Operating System
Version
Processor
Minimum Speed
Minimum
RAM
Recommended
RAM
Hard Disk Space
to install
Supported
PC
Software
Functions
Supported
PC
Interface
2
For
Drivers
For
Applications
Windows
®
Operating
System
Windows
®
XP
Home
14
Windows
®
XP
Professional
14
Intel
®
Pentium
®
II
or equivalent
128 MB 256 MB 150 MB 500 MB Printing,
PC-Fax
3
,
Scanning
USB,
10Base-T/
100Base-TX
(Ethernet),
1000Base-T
(Gigabit
Ethernet),
Wireless
802.11 b/g/n
Windows
®
XP
Professional
x64
Edition
14
64-bit (Intel
®
64 or
AMD64)
supported CPU
256 MB 512 MB
Windows
Vista
®14
Intel
®
Pentium
®
4
or equivalent
64-bit (Intel
®
64 or
AMD64)
supported CPU
512 MB 1 GB 500 MB 1.2 GB
Windows
®
7
14
Intel
®
Pentium
®
4
or equivalent
64-bit (Intel
®
64 or
AMD64)
supported CPU
1 GB
(32-bit)
2 GB
(64-bit)
1 GB
(32-bit)
2 GB
(64-bit)
650 MB
Specifications
179
D
1
For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.
2
Third-party USB ports are not supported.
3
PC-Fax supports black and white only.
4
Nuance™ PaperPort™ 12SE supports Microsoft
®
SP3 or higher for Windows
®
XP and SP2 or higher for Windows
Vista
®
and Windows
®
7.
For the latest driver updates, visit http://solutions.brother.com/.
All trademarks, brand and product names are property of their respective companies.
Windows
Server
®
2003
(print only
via
network)
Intel
®
Pentium
®
III
or equivalent
256 MB 512 MB 50 MB N/A Printing
10Base-T/
100Base-TX
(Ethernet),
1000Base-T
(Gigabit
Ethernet),
Wireless
802.11 b/g/n
Windows
Server
®
2003 x64
Edition
(print only
via
network)
64-bit (Intel
®
64 or
AMD64)
supported CPU
Windows
Server
®
2008
(print only
via
network)
Intel
®
Pentium
®
4
or equivalent
64-bit (Intel
®
64 or
AMD64)
supported CPU
512 MB 2 GB
Windows
Server
®
2008 R2
(print only
via
network)
64-bit (Intel
®
64 or
AMD64)
supported CPU
Macintosh
Operating
System
Mac OS X
10.5.8
PowerPC
®
G4/G5
Intel
®
Processor
512 MB 1 GB 80 MB 400 MB Printing,
PC-Fax
Send
3
,
Scanning
USB,
10Base-T/
100Base-TX
(Ethernet),
1000Base-T
(Gigabit
Ethernet),
Wireless
802.11 b/g/n
Mac OS X
10.6.x
Intel
®
Processor
1 GB 2 GB
Mac OS X
10.7.x
Intel
®
Processor
2 GB 2 GB
Minimum System Requirements and Supported PC Software Functions
Computer Platform &
Operating System
Version
Processor
Minimum Speed
Minimum
RAM
Recommended
RAM
Hard Disk Space
to install
Supported
PC
Software
Functions
Supported
PC
Interface
2
For
Drivers
For
Applications
180
Consumable items D
1
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
2
Drum life is approximate and may vary by type of use.
Model MFC-8950DW MFC-8950DWT Order No.
Toner
Cartridge
Inbox
Approx. 3,000 pages Letter or A4 page
1
-
Standard
Approx. 3,000 pages Letter or A4 page
1
TN-720
High Yield
Approx. 8,000 pages Letter or A4 page
1
TN-750
Super High
Yield
Approx. 12,000 pages Letter or A4 page
1
TN-780
Drum Unit
Approx. 30,000 pages Letter or A4 pages (1 page / job)
2
DR-720
Specifications
181
D
Network (LAN) D
Note
For more information about the Network specifications, see the Network User's Guide.
1
See Computer requirements uu page 178.
2
(For Windows
®
users) Brother BRAdmin Light is available on the CD-ROM provided with the machine.
(For Macintosh users) Brother BRAdmin Light is available as a download from http://solutions.brother.com/
.
3
(For Windows
®
users) If you require more advanced machine management, use the latest Brother BRAdmin
Professional utility version that is available as a download from http://solutions.brother.com/
.
Model MFC-8950DW MFC-8950DWT
LAN You can connect your machine to a network for Network Printing, Network
Scanning, PC-Fax Send, PC-Fax Receive (Windows
®
only) and Remote
Setup
1
.
Also included is Brother BRAdmin Light
23
Network Management
software.
Protocols IPv4 ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name
resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom
Raw Port/Port9100, POP3, SMTP Client, IPP/IPPS, FTP Client and
Server, LDAP Client, CIFS Client, TELNET Server, SNMPv1/v2c/v3,
HTTP/HTTPS server, TFTP client and server, ICMP, Web Services
(Print/Scan), SNTP Client
IPv6 NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom
Raw Port/Port9100, IPP/IPPS, FTP Client and Server, LDAP Client, CIFS
Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP
client and server, SMTP Client, ICMPv6, SNTP Client, Web Services
(Print/Scan)
Security
Protocols
Wired APOP, POP before SMTP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP,
POP), SNMP v3, 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS,
EAP-TTLS), Kerberos
Wireless APOP, POP before SMTP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP,
POP), SNMP v3, 802.1x (LEAP, EAP-FAST, PEAP, EAP-TLS,
EAP-TTLS), Kerberos
Wireless Network
Security
WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES)
Wireless
Network
Setup
Support
Utility
AOSS™ Yes
WPS Yes
182
E
A
Accessories and supplies .......................... ii
ADF (automatic document feeder)
using
.....................................................25
Answering machine (TAD)
connecting
.............................................42
Apple Macintosh
See Software User’s Guide.
Automatic
fax receive
.............................................33
easy receive
.......................................35
fax redial
...............................................46
B
Brother
accessories and supplies
........................ ii
Brother numbers
......................................i
Customer Service
....................................i
FAQs (frequently asked questions)
..........i
product support
........................................i
service centers
.........................................i
Warranties
Notice-Disclaimer
................................ iii
C
Cleaning
corona wire
...........................................73
Connecting
external TAD (answering machine)
.......41
external telephone
................................43
Consumable items
............................ 65, 66
Control panel overview
..............................6
ControlCenter2 (for Macintosh)
See Software User’s Guide.
ControlCenter4 (for Windows
®
)
See Software User’s Guide.
Cordless telephone (non-Brother)
............44
Custom Ringing
.......................................38
D
Data Ident-A-Call ..................................... 38
Dialing
a pause
................................................. 47
automatic fax redial
.............................. 46
manual
.................................................. 45
one touch
.............................................. 45
speed dial
............................................. 45
using the Search
.................................. 46
Dimensions
............................................ 168
Direct print
.........................................55, 56
specification
........................................ 177
Distinctive ring
......................................... 39
choosing ring pattern
............................ 40
setting ring pattern
................................ 40
turning off
............................................. 41
Document
how to load
.....................................25, 26
Drum unit
cleaning
................................................ 73
replacing
............................................... 75
E
Envelopes ............................. 14, 20, 21, 23
Equalization
........................................... 115
Error messages on LCD
.......................... 83
Comm. Error
......................................... 83
No Paper
.............................................. 85
Out of Memory
...................................... 86
Print Unable XX
.................................... 87
Scan Unable XX
................................... 88
Extension telephone, using
..................... 44
External telephone, connecting
............... 43
Index
183
E
F
Fax codes
changing
...............................................44
fax receive code
....................................44
telephone answer code
.........................44
Fax, stand-alone
receiving
...............................................31
easy receive
.......................................35
from extension telephone
..................44
ring delay, setting
...............................34
telephone line interference
..............115
sending
.................................................27
telephone line interference
..............115
Fax/Tel mode
answering at extension telephones
......44
easy receive
..........................................35
F/T ring time (double-ring)
....................34
fax receive code
....................................44
ring delay
..............................................34
telephone answer code
.........................44
Folio
.................................................. 17, 21
G
Gray scale ..................................... 172, 174
H
HELP
LCD messages
...................................126
Menu Table
.........................................127
Home key
...................................................6
Hook key
............................................. 6, 44
I
Ident-A-Call ..............................................38
Ident-A-Ring
.............................................38
J
Jacks
EXT
external telephone
.............................43
TAD (answering machine)
.................41
L
Labels ................................... 12, 20, 21, 24
LCD (liquid crystal display)
................ 6, 126
M
Machine information
how to reset the machine
................... 125
reset functions
.................................... 124
serial number
..................................... 124
Macintosh
See Software User’s Guide.
Maintenance, routine
replacing
drum unit
........................................... 75
toner cartridge
................................... 67
Manual
dialing
................................................... 45
receive
............................................ 31, 33
Memory
................................................. 168
Menu Table
........................................... 127
Mode, entering
copy
...................................................... 54
fax
........................................................ 27
Scan
....................................................... 8
Multi-line connections (PBX)
................... 42
N
Network
faxing
See Software User’s Guide.
printing
See Network User’s Guide.
scanning
See Software User’s Guide.
Network connectivity
............................. 176
Nuance™ PaperPort™ 12SE
See Software User’s Guide and Help in the
PaperPort™ 12SE application to access
How-to-Guides.
184
O
One touch
changing
...............................................52
setting up
..............................................49
using
.....................................................45
Out of Memory message
..........................86
P
Paper .......................................................20
how to load
............................................10
in multi-purpose tray
..........................12
in paper tray
.......................................10
recommended
................................ 20, 21
size
................................................. 17, 20
tray capacity
..........................................21
type
................................................ 17, 20
PC-Fax
See Software User’s Guide.
Personalized Ring
....................................38
Presto! PageManager
See Software User's Guide. See also Help
in the Presto! PageManager application.
Print
difficulties
................................... 105, 107
document from your computer
..............58
drivers
.................................................175
quality
..................................................116
resolution
............................................175
specifications
......................................175
Printing
See Software User’s Guide.
Programming your machine
...................126
Q
Quality
printing
................................................116
Quick dial
.................................................49
Group dial
changing
............................................52
One Touch dial
changing
............................................52
one touch dial
custom scan profile
............................49
setting up
...........................................49
using
..................................................45
search
...................................................46
Speed Dial
changing
............................................ 52
speed dial
custom scan profile
........................... 51
setting up
........................................... 51
using
.................................................. 45
R
Redial/Pause key .............................. 46, 47
Remote setup
See Software User’s Guide.
Replacing
drum unit
.............................................. 75
toner cartridge
...................................... 67
Reports
Transmission Verification
..................... 29
Resolution
copy
.................................................... 173
fax (standard, fine, superfine,
photo)
................................................. 172
print
.................................................... 175
scan
.................................................... 174
Ring delay, setting
................................... 34
RingMaster
.............................................. 38
S
Scan a document to a computer ............. 59
Scanner glass
using
..................................................... 26
Scanning
See Software User’s Guide.
Serial number
how to find ..............See inside front cover
Service centers
............................................i
SimpleBiz Fax & Alternate Number
Ringing
.................................................... 38
Smart Ring
.............................................. 38
Speed dial
changing
............................................... 52
setting up
.............................................. 51
using
..................................................... 45
185
E
T
TAD (telephone answering device),
external
............................................. 31, 33
connecting
..................................... 41, 42
recording OGM
.....................................42
Teen Ring
................................................38
Telephone line
connections
...........................................42
difficulties
............................................108
interference
.........................................115
multi-line (PBX)
.....................................42
Text, entering
.........................................167
Toner cartridge
replacing
...............................................67
Troubleshooting
.....................................105
document jam
................................ 91, 92
error messages on LCD
........................83
if you are having difficulty
copy quality
......................................112
incoming calls
..................................111
network
............................................113
paper handling
.................................106
print quality
......................................116
printing
.................................... 105, 107
receiving faxes
.................................109
scanning
..........................................112
sending faxes
...................................110
software
...........................................112
telephone line
..................................115
maintenance messages on LCD
...........83
paper jam
.................. 93, 94, 95, 98, 102
V
Voice Mail ................................................38
VoIP
.......................................................115
W
Weights ................................................. 168
Wi-Fi Direct™
............................................ 4
Windows
®
See Software User’s Guide.
Wireless Network
See Quick Setup Guide and Network
User’s Guide.
World Wide Web
.........................................i
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web
http://www.brother.com/
These machines are approved for use in the country of purchase only. Local Brother companies
or their dealers will only support machines purchased in their own countries.
