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38
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE (cont.)
Problem Possible Causes / Solutions
• The self-clean cycle has been selected but the door is not closed.
- Close the oven door.
• The oven door is locked because the temperature inside the oven has not dropped
below the locking temperature.
- Press the CLEAR/OFF pad. Allow the oven to cool.
• When using the convection feature, it is normal to see steam coming out of the
oven vent. As the number of racks or amount of food being cooked increases, the
amount of visible steam will increase.
- This is normal.
• This is normal in a new oven and will disappear in time.
- To speed the process, set a self-clean cycle for a minimum of 3 hours.
See the self-clean section, page 28.
• The shiny, silver-colored racks were cleaned in a self-clean cycle.
- Apply a small amount of vegetable oil to a paper towel and wipe the edges of the
oven racks with the paper towel.
• Make sure the oven vent has not been blocked. See page 30 for location.
• Check to make sure range is level.
• Temperatures often vary between a new oven and an old one.
As ovens age, the oven temperature often drifts and may become hotter or cooler.
See page 20 for instructions on adjusting the oven temperature.
NOTE: It is not recommended to adjust the temperature if only one or two recipes
are in question.
• Oven interior is still hot. Allow about one hour for the oven to cool after the
completion of a self-clean cycle. The door can be opened when the LOCK indicator
word is not displayed.
• The control and door may be locked. See pages 9 and 18 to unlock.
• This is normal when cooking foods high in moisture.
• Excessive moisture was used when cleaning the window.
• The oven makes several low level noises. You may hear the oven relays as they go
on and off. This is normal.
• As the oven heats and cools, you may hear sounds of metal parts expanding and
contracting. This is normal and will not damage your appliance.
• The cooktop and self-clean cannot be used simultaneously.
- A self-clean cannot be used in using the cooktop.
- If turning on the cootop during the self-clean cycle, a self-clean is canceled
automatically.
CLEAN and door
flash in the display
LOCKED is on in
the display when
you want to cook
Steam from the
vent
Burning or oily
odor emitting from
the vent
Oven racks are
difficult to slide
Baking results are
not as expected or
differ from
previous oven
Oven door will not
unlock after self-
clean cycle
Moisture collects
on oven window or
steam comes from
oven vent.
Noises may be
heard.
Ctop and on flash
alternatively
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