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37
AU
Symptoms Reason Solution
Washing machine
not filling properly
Filter clogged.
• Make sure the inlet filters on the fill
valves are not clogged.
Supply hoses may be kinked.
• Check that supply hoses are not kinked
or clogged.
Insufficient water supply.
• Make sure that both hot and cold water
taps are turned on all the way.
Hot and cold supply hoses
are reversed.
• Check supply hose connections.
Washing machine
will not drain water
Kinked drain hose. • Ensure that the drain hose is not kinked.
Drain located higher than 1.2
m above the floor.
• Make sure that the drain hose is no
higher than 1.2 m above the bottom of
the washing machine.
Wrinkling
Washing machine not
unloaded promptly.
• Always remove items from the washing
machine as soon as the cycle is
completed.
Washing machine overloaded.
• The washing machine can be fully
loaded, but the drum should not be tightly
packed with items. The door of the
washing machine should close easily.
Hot and cold water supply
hoses are reversed.
• Hot water rinse can set wrinkles in
garments. Check the supply hose
connections.
Incomplete or no
dispensing of
detergent
Too much detergent used.
• Follow the guidelines provided by the
detergent manufacturer.
Musty or mildewy
odor in washing
machine
Inside of drum was not
cleaned properly.
• Run the Tub clean cycle regularly.
Cycle time is
longer than usual
The load is too small.
• Add more items to allow the washing
machine to balance the loads.
Heavy articles are mixed with
lighter items.
• Always try to wash articles of somewhat
similar weight to allow the washing
machine to evenly distribute the weight of
the load for spinning.
The load is out of balance.
• Manually redistribute the load if articles
have become tangled.
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