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35
AU
Symptoms Reason Solution
Staining
Bleach or softener dispensed
too soon.
• Dispenser compartment is overfilled
causing bleach or softener to dispense
immediately. ALWAYS measure bleach to
prevent overfilling.
• Close the dispenser drawer slowly.
Bleach or softener was added
directly to the wash load in
the drum.
• Always use the dispensers to ensure that
laundry products are properly dispensed
at the right time in the cycle.
Clothes were not properly
sorted.
• Always wash dark colours separately
from light colours and whites to prevent
discoloration.
• Never wash heavily soiled items with
lightly soiled items.
Water leaking
Supply hose connection is
loose at tap or washing
machine.
• Check hoses for leaks, cracks and splits.
• Tighten hose connections.
House drain pipes are
clogged.
• The washing machine pumps out water
very rapidly. Check for water backing up
out of the drain pipe during drain. If water
is seen coming out of the drain, check for
proper drain hose installation and check
for restrictions in the drain. Contact a
plumber to repair the drain pipe.
Drain hose has come out of
drain or is not inserted far
enough.
• Tie drain hose to supply hose or
standpipe to prevent it from coming out
during drain. For smaller drain pipes,
insert the drain hose into the pipe as far
as the drain hose flange. For larger drain
pipes, insert the drain hose into the pipe
2.5 - 5 cm past the flange.
A large item such as a pillow
or blanket is above the top of
the drum.
• Stop the washing machine and check the
load. Make sure the load does not crest
above the top edge of the drum and is
fully submerged in the water.
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