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Troubleshooting
Symptoms Possible Cause Action
Focus Error System unable to play
reproduced disc.
Contact your dealer.
Bad Disc Disc was inserted
upside down or the
system is unable to
read the information
on the disc.
The system
automatically ejects
the disc.
Track Error The system is unable
to reproduce a corrupt
MP3 file.
The system skips the
corrupted track.
Invalid Disc Detected Dirty CD/DVD or
unsupported format
Wipe the CD/DVD with
a dry, soft cloth from
the center to the outer
edge of the disc.
Address Not
Found/Address Range
Does Not Exist. Show
the midpoint of the
street? (Popup
window)
The house number
entered is not
registered in the
database.
Press NO and enter a
valid number for the
specified street, or
press YES to view the
middle point of the
street.
Navigation Fault. A
system fault has been
detected that may
cause the navigation to
perform abnormally.
Please contact your
dealership. (Popup
window)
System hardware or
software error
Contact your dealer.
Error. PINs did not
match. Please re-enter.
(Popup window)
A different PIN was
entered to unlock the
system for valet mode.
Press OK and try
entering PIN again. If
unable, contact your
dealer.
Invalid PIN. Please
Re-enter. (Popup
window)
System does not
recognize PIN as valid.
Press OK and enter
different PIN to lock
the system.
Navigation System 411
2013 05+ Mustang (197)
Owners Guide gf, 1st Printing
USA (fus)
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