Loading ...
Loading ...
Loading ...
13
Troubleshooting table
Customer service
Our customer service department is there for you if your
appliance requires repair.
When calling, please give the Product Number (P-No.)
and the Serial Number (S-No.) to help facilitate your
repair. The identification plate listing the numbers can be
found inside of the appliance (remove metal grease filter
to find it).
So that you don't have to search for these numbers when
you need them, you can enter your appliance information
and the customer service number here.
Please note that a service visit to instruct the customer
on the proper use of the appliance is not covered by the
warranty. Please see the Statement of Limited Warranty.
Please find the contact data of all countries in the
enclosed customer service list.
To book a service visit and product advice
Accessories
(not included with the product)
--------
Disruption Possible
cause
Solution
Appliance is
not working
Plug is not
plugged in
Connect the appliance
to the mains
Power outage Check whether other
kitchen appliances are
working
Fuse defec-
tive
Check in the fuse box
whether the fuse for the
appliance is in working
order
The lighting
does not
work.
The LED
lights are
burnt out.
Call Customer Service.
P-No. S-No.
Customer serviceO
US 8009442904
toll-free
Accessories Material number
Charcoal filter HVREC5UC
Loading ...
Loading ...
Loading ...