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English 53
Troubleshooting
Code Action
HC
Check the washing heater.
• Power off the washer, and then contact a Samsung service center.
UB
Check the spinning process.
• The load may not be balanced inside the drum. Check the drum and
make sure the load is balanced.
• Press Start/Pause (Hold to Start) to resume operation or power the
washer off, wait 2-3 minutes, power the washer on, and then try
again.
8C, 8C1, 8C2
Check the MEMS sensor.
• Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again.
OC
Water may overow.
• Close the water valve and call for service.
3C
Check the motor.
• Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again.
AC6
Check the PBA communication status.
• Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again.
9C1, 9C2
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a Samsung service center.
SF
System failed.
• Power off the washer, and then contact a Samsung service center.
If any information code keeps appearing on the screen, contact a local Samsung service
center.
Untitled-2 53 3/30/2020 12:25:57 PM
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