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Before You Call
Solutions to Common Problems
Oven smokes excessively during Oven door isclosed. Door should be open during broiling.
broiling. Meat too close to the broiler unit. Reposition the rack to provide more clearance
between the meat and the broiler. Preheat broil element for quick searing
operation.
Meat not properly prepared. Remove excess fat from meat. Slash remaining
fatty edges to prevent curling, but do not cut intothe lean.
Grid on broiler pan wrong side-up. Grease does not drain into broiler pan.
Always place the grid on the broiler pan with the ribs up and the slots down to
allow grease to drip intothe pan.
Broiler pan used without grid or grid cover with foil. DO NOT use the broiler pan
without the grid or cover the grid with foil.
Oven needs to be cleaned. Grease has built up on oven surfaces. Regular
cleaning is necessary when broiling frequently. Old grease or food spatters
cause excessive smoking.
Poor baking results. Many factors affect baking results. See Baking for hints, causes and
Self=cleaning cycle does not Make sure the oven door isclosed.
work. Controls not set properly. Follow instructions.
Self-cleaning cycle was interrupted. Stop time must be set 2-4 hours past the
start time. Follow steps under "Stopping or Interrupting a Self-Cleaning Cycle"
in this Use & Care Guide.
Failure to clean bottom, from top of oven, frame of oven or door area outside
oven seal. These areas are not in the self-cleaning area, but get not enough
to burn on residue. Clean these areas before the self-cleaning cycle is started.
Burned on residue can be cleaned with a stiff nylon brush and water or a nylon
scrubber. Be careful not to damage the oven gasket.
Excessive spillovers in oven. Set the self-clean cycle for longer cleaning time.
Flames inside oven or smoke Excessive spillovers in oven. This is normal, especially for high oven
from vent. temperatures, pie spillovers or for large amounts of grease on bottom of oven.
Wipe up excessive spillovers.
Soil not completely removed after
self-cleaning cycle is completed.
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