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- Owner's manual - (English, French, Spanish)
Owner’s Manual Refrigerator
Operating Instructions
About the controls with temperature settings.
- NOTE: The refrigerator is shipped with protective film covering the temperature controls. If this film was not removed during installation, remove it now
- The temperature controls are preset in the factory at 37°F for the refrigerator compartment and 0°F for the freezer compartment. Allow 24 hours for the temperature to stabilize to the preset recommended settings.
- The temperature controls can display both the SET temperature as well as the actual temperature in the refrigerator and freezer. The actual temperature may vary slightly from the SET temperature based on usage and operating environment.
- Setting either or both controls to OFF stops cooling in both the freezer and refrigerator compartments, but does not shut off electrical power to the refrigerator.
Changing the Temperature
- For Controls on the Door: To change the temperature, press and release the WARMER or COLDER pad. The ACTUAL TEMP light will come on and the display will show the actual temperature. To change the temperature, tap either the WARMER or COLDER pad until the desired temperature is displayed.
- For Controls Inside the Refrigerator: Opening the door displays the actual temperature. To change the temperature, press either the WARMER or COLDER touch pads until the desired temperature is displayed.
- Once the desired temperature has been set, the temperature display will return to the actual refrigerator and freezer temperatures after 5 seconds. Several adjustments may be required. Each time you adjust controls, allow 24 hours for the refrigerator to reach the temperature you have set.
- To turn the cooling system off, tap the WARMER pad for either the refrigerator or the freezer until the display shows OFF. To turn the unit back on, press the COLDER pad for either the refrigerator or freezer. Then press the COLDER pad again and it will go to the preset points of 0°F for the freezer and 37°F for the refrigerator. Setting either or both controls to OFF stops cooling in both the freezer and refrigerator compartments, but does not shut off electrical power to the refrigerator.
About TurboCool.™ (on some models)
How It Works
- TurboCool rapidly cools the refrigerator compartment in order to more quickly cool foods. Use TurboCool when adding a large amount of food to the refrigerator compartment, putting away foods after they have been sitting out at room temperature or when putting away warm leftovers. It can also be used if the refrigerator has been without power for an extended period.
- Once activated, the compressor will turn on immediately and the fans will cycle on and off at high speed as needed for eight hours. The compressor will continue to run until the refrigerator compartment cools to approximately 34°F (1°C), then it will cycle on and off to maintain this setting. After 8 hours, or if TurboCool is pressed again, the refrigerator compartment will return to the original setting
- How to Use
- Press TurboCool. The refrigerator temperature display will show .
- After TurboCool is complete, the refrigerator compartment will return to the original setting.
- NOTES: The refrigerator temperature cannot be changed during TurboCool. The freezer temperature is not affected during TurboCool. When opening the refrigerator door during TurboCool, the fans will continue to run if they have cycled on.
About Door Alarm (on some models
- The door alarm will sound if any door is open for more than 2 minutes. The beeping stops when you close the door.
About Energy Saver (on some models)
- This product is equipped with an Energy Saver feature. The refrigerator is shipped with the Energy Saver feature enabled.
- Over time, moisture can form on the front surface of the refrigerator cabinet and cause rust. If moisture does appear on the front surface of the refrigerator cabinet, turn off the Energy Saver feature by pressing and releasing the ENERGY SAVER pad on the control panel.
About the water filter. (on 22 and 23 models only)
Water Filter Cartridge
- The water filter cartridge is located in the back upper right corner of the refrigerator compartment.
When to Replace the Filter
- There is a replacement indicator light for the water filter cartridge on the temperature display. This light will turn orange to tell you that you need to replace the filter soon. The filter cartridge should be replaced when the replacement indicator light turns red or if the flow of water to the dispenser or icemaker decreases.
Installing the Filter Cartridge
- If you are replacing the cartridge, first remove the old one by slowly turning it to the left. DO NOT pull down on the cartridge. A small amount of water may drip down.
- Remove the protective foil from the end of the cartridge.
- Fill the replacement cartridge with water from the tap to allow for better flow from the dispenser immediately after installation.
- Lining up the arrow on the cartridge and the cartridge holder, slowly rotate the cartridge clockwise until it stops. When the cartridge is properly installed, you will feel it “click” as it locks into place. Do not overtighten.
- Run 11⁄2 gallons (about 3 minutes) from the dispenser to clear the system and prevent sputtering. See To Use the Dispenser section.
- Press and hold the RESET WATER FILTER pad (on some models) for 3 seconds.
Filter Bypass Plug
- You must use the filter bypass plug when a replacement filter cartridge is not available. The icemaker will not operate without the filter or filter bypass plug.
- Replacement Filters: To order additional filter cartridges in the United States, visit our Website, GEAppliances.com, or call GE Parts and Accessories, 800.626.2002.
- Filter Model MWF: Customers in Canada should consult the yellow pages for the nearest Mabe Service Center.
About the water filter. (on 22 and 23 models only)
Water Filter Cartridge
- The water filter cartridge is located in the ack upper right comer of the refrigerator compartment.
When to Replace the Filter
- The filter cartridge should be replaced when the flow of water to the icemaker decreases. or every 6 months.
Installing the Filter Cartridge
- If you are replacing the cartridge. first remove the old one. Open the cartridge cover by pressing in on the tab at the front and pulling down.
- Remove the cartridge by slowly rotating it counterclockwise. A small amount of water may drip down. CAUTIONS: If air has been trapped in the system. the filter cartridge may be ejected as it is removed. Use caution when removing.
- Remove the protective foil from the end of the cartridge.
- Lining up the arrow on the cartridge and the cartridge holder. slowly rotate the cartridge clockwise until it stops. When the cartridge is properly installed. you will feel it “click” as it locks into place. The grip on the end of the cartridge should be positioned vertically. Do not overtighten.
- Close the cartridge cover.
About the shelves and bins.
Rearranging the Shelves
- Shelves in the refrigerator compartment are adjustable.
Refrigerator Compartment
To remove:
- Remove all items from the shelf.
- Tilt the shelf up at the front.
- Lift the shelf up at the back and bring the shelf out.
To replace:
- While tilting the shelf up, insert the top hook at the back of the shelf in a slot on the track.
- Lower the front of the shelf until the bottom of the shelf locks into place.
Spillproof Shelves (on some models)
- Spillproof shelves have special edges to help prevent spills from dripping to lower shelves. To remove or replace the shelves, see Rearranging the Shelves.
Slide-Out Spillproof Shelf (on some models): The slide-out spillproof shelf allows you to reach items stored behind others. The special edges are designed to help prevent spills from dripping to lower shelves. To remove:
- Remove all items from shelf.
- Remove the shelf from the compartment by lifting up and out
- Remove the glass shelf from the frame by sliding the shelf out until it stops.
- Pull the shelf up to release it from the front of the frame
- Slide the shelf back to release it from the back of the frame.
- To reinstall the glass shelf, reverse there instructions
Make sure that the shelf sits flat after, reinstallation and doesn't move freely from side to side.
Make sure you push the shelves all that way in before you close the door.
Tuck-Away Shelf (on some models)
This shelf can retract to half its size for storage of tall items on the shelf below.
To remove:
- Pull the shelf out and up.
- Slide the shelf back until it stops.
- To return the shetf to its original position. pull up and forward on the shelf. Push down slightly to lock the she into position.
Adjustable Bins on the Door
- Adjustable bins can easily be carried from refrigerator to work area.
- To remove: Lift bin straight up, then pull out.
- To replace or relocate: Slide in the bin just above the molded door supports, and push down. The bin will lock in place.
- The snugger helps prevent tipping, spilling or sliding of small items stored on the door shelf. Grip the finger hold near the rear of the snugger and move it to fit your needs.
Non-Adjustable Bins on the Door
- To remove: Lift the bin straight up, then pull out.
- To replace: Engage the bin in the molded supports on the door and push down. It will lock in place.
About the additional features.
Shelf Saver Rack (on some models)
- Slide- out beverage rack holds twelve cans of soda or two wine/ water bottles (lengthwise). It can be removed for cleaning.
- To remove, slide the rak out to the stop position, lift the rack up and past the stop position and lift it out.
About the crispers and pans.
Fruit and Vegetable Crisper
- Excess water that may accumulate in the bottom of the drawers or under the drawers should be wiped dry
Adjustable Humidity Crisper (on some models)
- Slide the control all the way to the HIGH setting to provide high humidity recommended for most vegetables.
- Slide the control all the way to the LOW setting to provide lower humidity levels recommended for most fruits.
About the freezer
Freezer Shelves and Baskets
- A shelf above the ice storage bin
- A half-width basket
- A shallow full - width basket
- A deep full-width basket
Basket Removal
To remove the deep full-width basket on freezer drawer models:
- Open the freezer drawer until it stops.
- The freezer basket rests on the inside tabs on the drawer slides.
- Lift the basket so that it is out of all 6 slide bracket tabs.
- Tilt the basket and lift out of the drawer.
When replacing the deep full-width basket:
- Tilt the basket back and lower it down. into the drawer. Rotate the basket to a horizontal position and press it down into the 6 alignment tabs
- NOTE: Always be sure that the basket is seated in all 6 slide bracket tabs before sliding back into the freezer. The basket can be turned in either direction front to back and installed into the freezer
To remove the half-width basket
- Pull the basket out to the stop location.
- Lift the basket up at the front to release it from the slides.
- Lift the back up and out of the slide
When replacing the basket. make sure that the wire tabs and wire hooks on the sides of the basket go into the slots in the top of the upper basket slides.
NOTE: Always be sure to fully close this basket.
To remove the shallow full-width basket
- Pull the basket out to the stop location
- Lift the front up and over the stop location
- Lift the basket up and out.
About the automatic icemaker
Automatic Icemaker (on some models)
- The icemaker will produce seven cubes per cycle— approximately 100–130 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other use conditions.
- See below for how to access ice and reach the power switch.
- If the refrigerator is operated before the water connection is made to the icemaker, set the power switch in the O (off) position.
- When the refrigerator has been connected to the water supply, set the power switch to the l (on) position.
- The icemaker power light will turn green when the freezer light switch is pressed in or when the freezer door is closed. The icemaker will fill with water when it cools to 15°F (–10°C). A newly installed refrigerator may take 12 to 24 hours to begin making ice cubes.
- You will hear a buzzing sound each time the icemaker fills with water.
- Throw away the first few batches of ice to allow the water line to clear.
- Be sure nothing interferes with the sweep of the feeler arm.
- When the bin fills to the level of the feeler arm, the icemaker will stop producing ice. It is normal for several cubes to be joined together.
- If ice is not used frequently, old ice cubes will become cloudy, taste stale and shrink.
- NOTE: In homes with lower-than-average water pressure, you may hear the icemaker cycle multiple times when making one batch of ice.
- NOTE: Set the power switch to the O (off) position if the water supply is shut off
Accessing Ice and Reaching the Power Switch
- To reach the icemaker power switch, pull the shelf above the ice bin straight out, Always be sure to replace the shelf.
- To access ice, simply pull the bin forward.
Care and cleaning of the refrigerator.
Cleaning the Outside
- The door handles and trim. Clean with a cloth dampened with soapy water. Dry with a soft cloth. Do not use wax on the door hanles and trim.
- Keep the outside clean. Wipe with a clean cloth lightly dampened with kitchen appliance wax or mild liquid dish detergent. Dry and polish with a clean, soft cloth.
- Do not wipe the refrigerator with a soiled dish cloth or wet towel. These may leave a residue that can erode the paint. Do not use scouring pads, powdered cleaners, bleach or cleaners containing bleach because these products can scratch and weaken the paint finish.
- The stainless steel panels and door handles. Stainless steel (on some models) can be cleaned with a commercially available stainless steel cleaner. A spray-on stainless steel cleaner works best.
- Do not use appliance wax or polish on the stainless steel.
- Silver-plated plastic parts. Wash parts with soap or other mild detergents. Wipe clean with a sponge, damp cloth or paper towel.
- Do not scrub with steel-wool pads or other abrasive cleaners.
Cleaning the Inside
- To help prevent odors, leave an open box of baking soda in the fresh food and freezer compartments.
- Unplug the refrigerator before cleaning. If this is not practical, wring excess moisture out of sponge or cloth when cleaning around switches, lights or controls.
- Use an appliance wax polish on the inside surface bewwen the doors.
- Use warm water and baking soda solution – about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Rinse and wipe dry.
- After cleaning the door gaskets, apply a thun layer of petroleum jelly to the door gaskets at the hinge side. Thus helps keep the gaskets from sticking and bending out of shape.
- Avoid cleaning cold glass shelves with hot water because the extreme temperature difference may cause them to break. Handle glass shelves carefully. Bumping tempered glass can cause it to shatter.
- Do not wash any plastic refrigerator parts in the dishwasher.
- Silver-accented plastic parts. Wash parts with soapy water. Wipe clean with a sponge, damp cloth or paper towel.
- Do not scrub with steel-wool pads or other abrasive cleaners.
Behind the Refrigerator
- Be careful when moving the refrigerator away from the wall. All types of floor coverings can be damaged, particularly cushioned coverings and those with embossed surfaces.
- Raise the leveling legs located at the bottom front of the refrigerator.
- Pull the refrigerator straight out and return it to position by pushing it straight in. Moving the refrigerator in a side direction may result in damage to the floor covering or refrigerator.
- Lower the leveling legs until they touch the floor.
- When pushing the refrigerator back, make sure you don't roll over the power cord or icemaker supply line (on some models).
Preparing for Vacation
- For long vacations or absences, remove food and unplug the refrigerator. Clean the interior with a baking soda solution of one tablespoon (15 ml) of baking soda to one quart (1 liter) of water. Leave the doors open.
- Set the icemaker power switch to the O (off) position and shut off the water supply to the refrigerator.
- If the temperature can drop below freezing. have a qualified servicer drain the water supply system (on some models) to prevent serious property damage due to flooding.
Preparing to Move
- Secure all loose items such as base grille. shelves and drawers by taping them securely in place to prevent damage.
- When using a hand truck to move the refrigerator, do not rest the front or back of the refrigerator against the hand truck. This could damage the refrigerator. Handle only from the sides of the refrigerator.
- Be sure the refrigerator stays in an upright position during moving.
Replacing the light bulbs.
Turning the control to the 0 (off) position does not remove power to the light circuit.
Refrigerator Lights
CAUTION: Light bulbs may be hot.
- Unplug the refrigerator.
- To remove the light shield, grasp the shield at the back and pull out to release the tabs at the back.
- Rotate the shield down and then forward to release the tabs at the front of the shield.
- After replacing with an appliance bulb of the same or lower wattage, replace the shield.
- Plug the refrigerator back in.
NOTE: Appliance bulbs may be ordered from GE Parts and Accessories, 800.626.2002
Freezer Light (on some models)
CAUTION: Light bulbs may be hot.
- Unplug the refrigerator.
- Remove the freezer basket for access. The bulb is located at the rear of the freezer inside a light shield.
- To remove, grasp the shield at the top and pull out to release the tabs at the bottom.
- After replacing with an appliance bulb of the same or lower wattage, replace the shield and freezer basket.
- Plug the refrigerator back in.
Middle Lights
CAUTIONS: Light bulbs may be hot.
- Unplug the refrigerator.
- The bulbs are located behind the crisper drawers. To remove the drawers, lift up slightly while puling the drawer past the stop location.
- Replace the bulbs with appliance bulbs of the same or lower wattage.
- Replace crisper drawers by sliding them gently back onto the tracks while lifting up slightly
- Pug the refrigerator back in.
Troubleshooting
Normal operating sounds.
Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology.
Do you hear what I hear? These sounds are normal.
- The new high efficiency compressor may run faster and longer than your old refrigerator and you may hear a high-pitched hum or pulsating sound while it is operating.
- You may hear a whooshing sound when the doors close. This is due to pressure equalizing within the refrigerator.
- You may hear the fans spinning at high speeds. This happens when the refrigerator is first plugged in, when the doors are opened frequently or when a large amount of food is added to the refrigerator or freezer compartments. The fans are helping to maintain the correct temperatures.
- The fans change speeds in order to provide optimal cooling and energy savings.
- You may hear cracking or popping sounds when the refrigerator is first plugged in. This happens as the refrigerator cools to the correct temperature.
- The freezer control will click when starting or stopping the compressor.
- Defrost timer snapping in and out of the defrost cycle.
- Expansion and contraction of cooling coils during and after defrost can cause a cracking or popping sound.
- On models with an icemaker, after an icemaking cycle, you may hear the ice cubes dropping into the ice bucket.
- On models with a dispenser, during water dispense, you may hear the water lines move at initial dispense and after dispenser button is released
- The flow of refrigerant through the freezer cooling coils may make a gurgling noise like boiling water.
- Water dropping on the defrost heater can cause a sizzling, popping or buzzing sound during the defrost cycle.
- A water dripping noise may occur during the defrost cycle as ice melts from the evaporator and flows into the drain pan.
- Closing the door may cause a gurgling sound due to pressure equalization.
For additional information on normal icemaker operating sounds, see the About the automatic icemaker section
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem | Possible Causes | What To Do |
Refrigerator does not operate | Refrigerator in defrost cycle. |
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Control in 0 (off) position |
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Refrigerator is unplugged. |
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The fuse is blown/circuit breaker is tripped. |
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Vibration or rattling (slight vibration is normal) | Leveling legs need adjusting. |
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Motor operates for long periods or cycles on and off frequently. (Modern refrigerators with more storage space and a larger freezer require more operating time. They start and stop often to maintain even temperatures.) | Normal when refrigerator is first plugged in. |
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Often occurs when large amounts of food are placed in refrigerator. |
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Door left open |
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Hot weather or frequent door openings. |
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Temperature control set at the coldest setting |
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TurboCool function has been activated |
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Refrigerator or freezer compartment too warm | Temperature controls not set cold enough. |
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Warm weather or frequent door openings. |
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Door left open. |
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Frost or ice crystals on frozen food (frost within package is normal) | Door left open. |
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Door openings too frequent or too long. |
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Frequent “buzzing” sound | Icemaker power switch is in the I (on) position, but the water supply to the refrigerator has not been connected. |
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Small or hollow cubes | Water filter clogged. |
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Automatic icemaker (on some models) does not work | Icemaker power switch is not on |
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Water supply turned off or not connected. |
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Piled up cubes in the storage bin cause the icemaker to shut off. |
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Ice cubes stuck in icemaker. (Green power light on icemaker blinking.) |
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Icemaker light is not lit. |
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Ice cubes have odor/taste | Food transmitting odor/taste to ice cubes. |
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Interior of refrigerator needs cleaning. |
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Slow ice cube freezing | Door left open. |
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Freezer control not set cold enough. |
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Refrigerator has odor | Foods transmitting odor to refrigerator. |
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Interior needs cleaning. |
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Moisture forms on outside of refrigerator | Not unusual during periods of high humidity. |
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Moisture collects inside (in humid weather, air carries moisture into refrigerator when doors are opened) | Too frequent or too long door openings. |
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Refrigerator or freezer compartment light does not work | No power at outlet |
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Light bulb burned out or loose. |
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Door/drawer does not close by itself | Leveling legs need adjusting |
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Freezer door/drawer pops open when refrigerator door is closed | This is normal if, after popping open, the freezer door/drawer closed on its own. |
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Hot air from bottom of refrigerator | Normal air flow cooling motor. In the refrigeration process, it is normal that heat be expelled in the area under the refrigerator. Some floor coverings will discolor at these normal and safe temperatures. | |
Food freezing in the refrigerator | Food too close to the air vent at the back of the refriger |
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Refrigerator control is set too cold. |
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Orange glow in the freezer | Defrost heater is on |
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Water has poor taste/odor | Water dispenser has not been used for a long time. |
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Water in first glass is warm | Normal when refrigerator is first installed. |
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Water dispenser has not been used for a long time. |
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Water system has bee |
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Water dispenser does not work | Water supply line turned off or not connected. |
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Water filter clogged. |
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Air may be trapped in the water system. |
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Water in reservoir is frozen because the controls are set too cold. |
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Water spurting from dispenser | Newly-installed filter cartridge. |
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No water or ice cube production | Supply line or shut-off valve is clogged. |
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Water filter clogged. |
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Filter cartridge not properly installed. |
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Water is leaking from dispenser | Glass not being held under the dispenser long enough after button is released. |
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Air may be present in the water line system, causing water to drip after being dispensed. |
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My display is showing | TurboCool function is activated. |
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Water filter indicator light changed color | This is normal. |
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Water filter indicator light remains red even after replacing the water filter | Water filter indicator must be reset even after replacing. |
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Water filter indicator light is not lit | This is normal. This light will turn orange to tell you that you need to replace the filter soon. The filter cartridge should be replaced when the replacement indicator light turns red. |
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Handle is loose / handle has a gap | Handle needs adjusting. |
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Refrigerator beeping | This is the door alarm. |
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Control setting is not lit | On some models, the light bulbs at the top of the refrigerator compartment light up the temperature control settings. |
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Refrigerator doors are not even (on Double Door models only) | Doors need realigning. |
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Baskets stick or jam when opening or closing | Baskets are too full. |
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See other models: GTH18CCD4RBB GSHF3KGXGCWW PYE23PSDBSS HTDP120ED2WW PTDS850GM0WW