Loading ...
Loading ...
Loading ...
159
[HS02250( ALL)01/96]
A warranty dispute must be submitted to the
Dispute Settlement Board before taking action
under the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by
certain state laws. This dispute handling
procedure is not required prior to enforcing state
created rights or other rights which are
independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.
%
*
[HS02300( ALL)02/95] The Dispute Settlement Board
(U.S. Only)
[HS02420( ALL)01/96]
The Dispute Settlement Board is:
[HS02440( ALL)01/96]
❑
An independent, third party arbitration
program for warranty disputes
[HS02460( ALL)01/96]
❑
Available free to owners and lessees of
qualifying Ford Motor Company vehicles.
*
[HS02500( ALL)01/95]
The Dispute Settlement Board may not be
available in all states. Ford Motor Company
reserves the right to change eligibility
limitations, modify procedures and/or to
discontinue this process at any time without
notice and without incurring obligations.
*
[HS02600( ALL)01/95]
What Kind of Cases Does the Board
Review?
*
[HS02700( ALL)01/96]
The Board reviews unresolved warranty
performance complaints on Ford, Mercury and
Lincoln cars and Ford and Mercury Light Trucks
under the new vehicle limited warranty that
have not been resolved by either a dealer or
Ford Motor Company, except those involving:
*
[HS02800( ALL)01/95]
❑
A non-Ford product
*
[HS02900( ALL)01/95]
❑
A non-Ford dealership
*
[HS03100( ALL)01/95]
❑
A vehicle sales transaction
File:14lthsm.ex
Update:Fri Dec 13 11:25:38 1996
Loading ...
Loading ...
Loading ...