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14
TROUBLESHOOTING
If you experience Possible Causes Solution
Dryer Results (cont.)
There may be
some water in the
HybridCare™ filter
or on floor
The dryer is not level. Dryer needs to have a slope less than 1" (25 mm). See “Level
Dryer” in the Installation Instructions.
HybridCare™ filter is not properly
seated.
Make sure filter is placed in the housing cabinet correctly. See
“Cleaning the HybridCare™ Filter and Lint Screen.”
Drain hose is longer than what was
provided.
Drain hose can be installed no higher than 72" (1.8 m) from
bottom of the dryer. See “Drain System” in the Installation
Instructions.
Cycle time is too short The load may not be contacting the
sensor strips on Automatic Cycles.
Level the dryer. See the Installation Instructions. All four dryer
feet should be in firm contact with the floor.
The automatic cycle is ending early. Change the dryness level setting on Automatic Cycles.
Increasing or decreasing the dryness level will change the
amount of drying time in a cycle. If loads are consistently ending
too early, also see “Changing the Automatic Cycle settings to
increase or decrease drying time.”
Lint on load Lint screen is clogged with lint. Clean lint screen before each load.
Stains on load Improper use of fabric softener. Add dryer fabric softener sheets at the beginning of the cycle.
Fabric softener sheets added to a partially dried load can
stain your garments. Do not use fabric softener sheets with
steam cycles.
Stains on drum Loose dyes in clothes. Drum stains are caused by dyes in clothing (usually blue jeans).
These will not transfer to other clothing.
Loads are wrinkled The load was not removed from dryer
at the end of the cycle.
Refer to garment care label instructions. Dry-clean-only
garments are not recommended.
The dryer was tightly packed. Dry smaller loads that can tumble freely. Results may also vary
depending on fabric type.
Odors Recent painting, staining, or
varnishing in the area where your
dryer is located.
Ventilate the area. When the odors or fumes are gone from the
area, rewash and dry the clothing.
Odors are left in garments after
wearing.
Rewash and dry the clothing.
Load too hot Load removed before cool down
portion of cycle complete.
Allow the dryer to complete the cool down portion of the cycle
before removing the load.
Using Timed Dry cycle with a high
temperature setting.
Select an Automatic Cycle with a lower heat setting to avoid
overdrying the load.
Stains or lint build-up on
wall behind dryer
Dryer to close to wall. Move dryer away from wall and make sure you have proper
ventilation.
Clean HybridCare™
Filter indicator is lit
The HybridCare™ Filter and/or lint
screen is clogged.
The dryer will continue to run when this indicator is lit.
Try the following:
• Clean lint screen.
• Clean the HybridCare™ Filter and screen in back of filter
cabinet. Must be cleaned every 5 cycles for best performance.
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
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