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13
TROUBLESHOOTING
If you experience Possible Causes Solution
Dryer Operation
Dryer will not run Door not closed completely. Make sure the dryer door is closed completely.
START/PAUSE not touched firmly or
held long enough.
Touch and hold START/PAUSE 2–5 seconds.
Lint filter and/or HybridCare™ filter
not in place.
Place filter back in dryer and make sure the handle is properly
seated. LF will display if not properly seated.
Household fuse is blown or circuit
breaker has tripped.
There may be 2 household fuses or circuit breakers for the dryer.
Check that both fuses are intact and tight, or that both circuit
breakers have not tripped. Replace the fuses or reset the circuit
breaker. If the problem continues, call an electrician.
Incorrect power supply. Electric dryers require 240 V power supply. Check with a
qualified electrician.
Wrong type of fuse. Use a time-delay fuse.
Dryer will not heat Household fuse is blown or circuit
breaker has tripped.
The drum may be turning, but you may not have heat. Electric
dryers use 2 household fuses or circuit breakers. Replace the
fuses or reset the circuit breaker. If the problem continues, call
an electrician.
Incorrect power supply. Electric dryers require 240 V power supply. Check with a
qualified electrician.
Unusual Noise
Thumping noise Dryer hasn’t been used in a while. This is due to temporary flat spots on the drum rollers. The
thumping sound will diminish after a few minutes.
Rattling or vibrating noise A small object caught between the
edges of dryer drum.
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
Dryer isn’t properly leveled. The dryer may vibrate if not properly installed. See the
Installation Instructions. All four dryer feet should be in firm
contact with the floor.
Clothing is balled up in dryer. When balled up, the load will bounce, causing the dryer to
vibrate. Separate the load items and restart the dryer.
Loud humming or
increased noise during
cycle
Load is packed tightly. Reduce load size to recommended load size in “Cycle Guide.”
Run the dryer for 5–10 minutes.
Dryer Results
Clothes are not drying
satisfactorily or drying
times are too long
Lint screen is clogged with lint. Clean lint screen before each load.
HybridCare™ filter and screen is
clogged with lint.
Clean HybridCare™ filter after every 5th cycle. Clean screen
behind filter once a month.
Cooling fan screen is blocked
with lint.
Pull dryer out and make sure cooling fan has proper ventilation.
Clean cooling fan screen on back of dryer monthly, or as needed.
The dryer is not level. Clothes not contacting the moisture sensors during Automatic
cycles. See “Level Dryer” in the Installation Instructions.
The load is too large and heavy
to dry quickly.
Separate the load to tumble freely.
Fabric softener sheets are
blocking the grille.
The air outlet grille is just inside the door, behind the lint screen.
Check that it is not blocked by a fabric softener sheet.
Use only one fabric softener sheet, and use it only once.
The dryer is located in a room with
temperature below 45ºF (7ºC).
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
The dryer is located in a closet. Closet doors must have ventilation openings at the top and
bottom of the door. The front of the dryer requires a minimum of
1" (25 mm) of airspace, and, for most installations, the rear of the
dryer requires 5" (127 mm). See the Installation Instructions.
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
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