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11
Troubleshooting
If you experience Possible Causes Solution
Noises (cont.)
Humming. Load sensing may be occurring. You may hear the hum of the sensing spins after you have
started the washer. This is normal.
Water Leaks
Check the following for
proper installation:
Washer not level. Water may splash off basket if washer is not level. Check that
load is not unbalanced or tightly packed.
Fill hoses not attached tightly. Tighten ll-hose connection.
Fill hose washers. Make sure all four ll hose at washers are properly seated.
Drain hose connection. Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Check household plumbing for leaks
or clogged sink or drain.
Water can back up out of a clogged sink or drainpipe. Check all
household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets).
Washer not loaded as
recommended.
Improper loading can cause basket to be out of alignment
and cause water to splash off tub. See “Using Your Washer”
for loading instructions.
Washer Not Performing as Expected
Washer won’t run
or ll, washer stops
working, or wash light
remains on (indicating
that the washer was
unable to ll
appropriately).
Check for proper water supply. Both hoses must be attached and have water owing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check inlet hoses for any kinks, which can restrict water ow.
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.
Check proper electrical supply. Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Normal washer operation. Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Washer may be tightly packed. Remove several items, rearrange load evenly in basket, and add
detergent. Close lid and press START/PAUSE.
To avoid tightly packing or unbalancing, do not add more than 1
or 2 additional items after cycle has started.
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