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26
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
WATER IS NOT • Water in reservoir is frozen. Call for service.
DISPENSED BUT
• Fresh food control setting is too cold. Set to a warmer setting.
ICEMAKER
IS WORKING
NO WATER OR • Water supply line or shutoff valve is clogged. Call a plumber.
ICE CUBE
• Replace the filter or use the filter bypass plug.
PRODUCTION
• The dispenser is LOCKED. Press and hold the CONTROL LOCK pad
for 3 seconds.
CUBED ICE WAS • The last setting was CRUSHED ICE and a few cubes were left in the
SELECTED BUT crusher from the previous setting. This is normal.
CRUSHED ICE
WAS DISPENSED
ORANGE GLOW • Defrost heater is on. This is normal.
IN FREEZER
REFRIGERATOR • Foods with strong odors should be tightly wrapped.
HAS ODOR
• Interior needs cleaning. See Care and Cleaning.
• Keep open box of baking soda in refrigerator; replace every 3 months.
DOOR NOT • Door gasket on hinge side is sticking or folding over. Apply paraffin
CLOSING wax to the face of the gasket.
PROPERLY
• A door bin is hitting a shelf inside the refrigerator. Move the door
bin up one position.
MOISTURE FORMS • Not unusual during periods of high humidity. Wipe surface dry.
ON OUTSIDE OF
• Door left open or package holding door open.
REFRIGERATOR
MOISTURE • Too frequent or too long door openings.
COLLECTS INSIDE
• In humid weather, air carries moisture into refrigerator when doors
are opened.
INTERIOR LIGHT • No power at outlet.
DOES NOT WORK
• Light bulb needs replacing. See Care and Cleaning.
WATER ON KITCHEN • Ice cubes jammed in chute. Poke ice through with a wooden spoon.
FLOOR OR BOTTOM
OF FREEZER
HOT AIR FROM • Normal air flow cooling motor. In the refrigeration process, it is
BOTTOM OF normal that heat be expelled in the area under the refrigerator.
REFRIGERATOR Some floor coverings are sensitive and will discolor at these safe
and normal temperatures.
REFRIGERATOR • Adaptive defrost keeps compressor running during door openings.
NEVER SHUTS OFF This is normal. The refrigerator will cycle off after the door remains
BUT TEMPERATURES closed for two hours.
ARE OK
REFRIGERATOR • Door is open and DOOR ALARM is on.
BEEPING
The Problem Solver
Stainless Steel Refrigerator
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