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25
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
FREQUENT • Icemaker power switch is in the
ON
position, but the water supply
“BUZZING” SOUND to the refrigerator has not been connected. Set the power switch
to the
OFF
position. Keeping it in the
ON
position will damage
the water valve.
ICE CUBES HAVE • Old cubes need to be discarded.
ODOR/TASTE
• Ice storage bin needs to be emptied and washed.
• Unsealed packages in fresh food and/or freezer compartments may
be transmitting odor/taste to ice cubes.
• Interior of refrigerator needs cleaning. See Care and Cleaning.
SMALL OR • Water filter clogged. Replace the filter or use the filter bypass plug.
HOLLOW CUBES
SLOW ICE CUBE • Door may have been left open.
FREEZING
• Turn temperature of freezer compartment colder.
See Temperature Controls.
CUBE DISPENSER • Icemaker or water supply turned off. Turn on icemaker or water supply.
DOES NOT WORK
• Ice cubes are frozen to the icemaker feeler arm. Remove the cubes.
• Irregular clumps in the storage bin. Break up with fingertip pressure
and discard remaining clumps. The freezer may be too warm. Adjust
the freezer temperature control colder one step at a time until clumps
do not form.
• The dispenser is LOCKED. Press and hold the CONTROL LOCK pad
for 3 seconds.
• An item is blocking or has fallen into the ice chute inside the top
door bin of the freezer. Remove any item that might be blocking
or has fallen into the chute.
WATER HAS POOR • Water dispenser has not been used for a long time. Dispense water
TASTE/ODOR until all water in the system has been replenished.
WATER IN FIRST • Normal when refrigerator is first installed. Allow 24 hours for the
GLASS IS WARM refrigerator to completely cool down.
• Water dispenser has not been used for a long time. Dispense water
until all water in the system has been replenished.
• Water system has been drained. Allow several hours for the
replenished water supply to chill.
WATER DISPENSER • Water supply line turned off or not connected. See the
DOES NOT WORK Installation Instructions.
• Water filter clogged. Replace the filter or use the filter bypass plug.
• Air may be trapped in the system. Press the dispenser arm for
at least 2 minutes.
• The dispenser is LOCKED. Press and hold the CONTROL LOCK pad
for 3 seconds.
WATER SPURTING • Newly installed filter cartridge. Run water from the dispenser for
FROM DISPENSER about 3 minutes (about 1
1
⁄2 gallons).
The Problem Solver
Stainless Steel Refrigerator
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