Brother MFC-3100C User Manual

OWNER’S MANUAL

MFC-3100C

version D

If You Need to Call Customer Service

Please complete the following information for future

reference:

Model Number: MFC-3100C

Serial Number:*

Date of Purchase:

Place of Purchase:

* The serial number is on the back of the unit. Retain

this Owner’s Manual with your sales receipt as a

permanent record of your purchase, in the event of a

theft, fire or warranty service.

BHLMFC-US-MFC3100C-FM5.5

Brother Numbers

Brother fax-back system (USA Only)

Brother Customer Service has installed an easy-to-use fax-back system, so you

can get instant answers to common technical questions and product information

for all Brother products. This system is available 24 hours a day, 7 days a week.

You can use the system to send faxes to any fax machine, not just the one from

which you are calling.

If you can’t resolve a difficulty with your MFC using this manual, call our fax-

back system and follow the voice prompts to receive faxed instructions about

using the system and an index of fax-back subjects.

The Brother fax-back system number has been preprogrammed on Speed Dial

Frequently Asked Questions (FAQs)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/

Multi-Function Center needs. You can download the latest software and

utilities, read FAQs and troubleshooting tips, and go to the “Solutions” section

to learn how to get the most from your Brother product. Visit us at:

For Customer Service

Dealers/Service Centers (For USA Only)

For the name of a Brother authorized dealer or service center, call 1-800-284-4357.

Service Centers (For Canada Only)

For service center addresses in Canada, call 1-877-BROTHER.

IMPORTANT

For technical and operational assistance, you must call the country where you

purchased the MFC. Calls must be made

from within

that country.

In USA:

1-800-521-2846

You can check here for Brother Printer Driver updates.

In USA:

1-800-284-4329 (voice)

1-908-575-8790 (fax)

1-800-284-3238 (TTY service for the hearing-impaired)

In Canada:

1-877-BROTHER (voice)

1-514-685-4898 (fax)

1-514-685-6464 (voice)

In Montreal

http://solutions.brother.com

BROTHER NUMBERS

BHLMFC-US-MFC3100C-FM5.5

Ordering Accessories and Supplies

For best quality results use only genuine Brother accessories, available at most

Brother retailers. If you cannot find the accessory you need and you have a Visa,

MasterCard, Discover, or American Express credit card, you can order

accessories directly from Brother. (In the USA, you can visit us online for a

complete selection of Brother accessories and supplies available for purchase.)

IMPORTANT

For technical and operational assistance, you must call the country where you

purchased the MFC. Calls must be made

from within

that country.

In USA:

1-888-879-3232 (voice)

1-800-947-1445 (fax)

http://www.brothermall.com

In Canada:

1-877-BROTHER (voice)

Description Item

Ink Cartridge <black> LC21BK

Ink Cartridge <cyan>(blue) LC21C

Ink Cartridge <magenta>(red) LC21M

Ink Cartridge <yellow> LC21Y

Power Protector for A/C Power and

Phone Line

QPD120

Telephone Line Cord LG3077001

Paper Wire Extension UU1309001

Document Wire Extension LE3305001

Document Support LE6396001

Paper Tray LE6398001

Card Stock Support LE6485001

Owner’s Manual LE6184001 (English for USA and

Canada)

LE6359001 (French for Canada)

Note

Multi-Function Link

Pro Suite is NOT available on floppy disks.

ORDERING ACCESSORIES AND SUPPLIES

iii

BHLMFC-US-MFC3100C-FM5.5

Notice – Disclaimer of Warranties

(For USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,

EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR)

MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING

WITHOUT LIMITATION THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,

REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT

WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS

REGARDING THE USE OR THE RESULTS OF THE USE OF THE

SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,

RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS

TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS

ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS

NOT PERMITTED BY SOME STATES IN THE USA AND SOME

PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY

TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU

FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES

(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS

INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE)

ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE

EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE

USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE

EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL

OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT

APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY

TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER,

AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN

CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY

OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled

and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to

change without notice.

Brother reserves the right to make changes without notice in the specifications

and materials contained herein and shall not be responsible for any damages

(including consequential) caused by reliance on the materials presented,

including but not limited to typographical and other errors relating to the

publication.

NOTICE – DISCLAIMER OF WARRANTIES

BHLMFC-US-MFC3100C-FM5.5

BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(USA Only)

This warranty gives you certain rights and you

may also have other rights that may vary from

state to state.

This warranty is given only to the first end-use

purchaser of the accompanying product

(referred to in this warranty as “this Product”).

What is covered:

Brother warrants to you for

the Warranty Period that there are no defects

in the materials, workmanship or Year 2000

compliance of this Product. The “Warranty

Period” is 1 year from the date you purchased

this product. The “Warranty Period” for

consumable items, such as Print Heads,

Toner, Drums, Ink Cartridges, Print Cartridges,

Refill Ribbons, Therma PLUS Paper and

Thermal Paper, etc. is 90 days from the date of

purchase, or the rated life of the Consumable

item, whichever is shorter.

What is NOT covered:

Warranty WILL BE

VOID by Brother for repairs or replacements

made necessary due to the following: (1) If the

Product was not purchased from an authorized

Brother reseller within the United States, (2)

The Product has been serviced or modified by

anyone other than an Authorized Service

Representative of Brother, (3) The serial

number has been modified, defaced or

removed from this Product, (4) Non-Brother®-

brand or non-Brother approved parts,

supplies, power supplies or other accessories

have been used with this Product, (5) Any

damage caused by accident, neglect, abuse or

misuse or, the recommended monthly volume

has been exceeded, (6) Damages caused as

a result of modification, alteration or repairs

performed by anyone other than a Brother

Authorized Service Representative. (7) NOT

COVERED UNDER WARRANTY ARE:

Consumable items, for example (including, but

not limited to): ribbons, ink or toner cartridges,

toner drum units, print heads, cleaning and/or

instances where no defects in material or

workmanship are found in the Product, etc. (8)

Damage caused by improper connection and/

or disconnection of the Product; failure of the

operator to follow operational instructions,

improper set up of the Product.

What to do if you think your Product is

defective:

Call our Customer Service Hotline at

1-800-284-4329, or if you suspect a defect in

materials or workmanship in this Product, you

can report it to a Brother Authorized Service

Center. During the Warranty Period, supply

Brother’s representative with a copy of your

dated bill of sale showing that this Product was

purchased within the United States. For the

name of your Brother Authorized Service

Center, call 1-800-521-2846. After contacting

the Brother Authorized Service Center, you

may be required to deliver or send the Product

properly packaged, freight prepaid, to the

Authorized Service Center together with a

photocopy of your bill of sale.

What Brother will do:

Brother (or its

Authorized Service Center) will evaluate your

report of a possible defect to determine

whether a defect exists, and if it does exist,

Brother (or its Authorized Service Center) will

repair or (at Brother’s option) replace the

Product with a product that performs the same

functions and performs as well as the original

Product. Brother reserves the right to supply

refurbished or remanufactured replacement

parts provided that the replacement parts

conform to the manufacturer’s specifications

for new products. The repaired or replacement

product will be returned to you at no cost.

Exchange Service:

When an exchange is authorized, Brother will

exchange your non-working product with a

refurbished or remanufactured product that

conforms to the manufacturer’s specifications

for new products. The refurbished or

remanufactured Product you receive will be

covered by the balance of the limited warranty

period remaining on the original Product, plus

an additional thirty (30) days. You will keep the

replacement Product that is sent to you and

must return (or be billed up to the cost of a new

product) your original non- working product,

which shall become the property of Brother.

You must call Brother Customer Service and if

the representative cannot correct the product’s

malfunction over the telephone and you elect

the exchange service, you must provide

information pertaining to this Product and you

must also provide a valid major credit card

number. Your credit card will be charged up to

the cost of a new Product if: (i) you do not

return your original Product to Brother within

five (5) business days; (ii) the malfunctions of

your original Product are not covered by the

limited warranty; (iii) the proper packaging

instructions are not followed and has caused

damage to the product;

MFC LIMITED WARRANTY (USA)

BHLMFC-US-MFC3100C-FM5.5

BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY

(For Canada Only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,

Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service

Centers, will repair this MFC/Facsimile machine free of charge if defective in material or

workmanship. This Limited Warranty does not include cleaning, consumables

(including, without limitation, print cartridges, print head, toner and drum) or damage

caused by accident, neglect, misuse or improper installation or operation, any damage

caused from service, maintenance, modifications, or tampering by anyone other than a

Brother Authorized Service Representative, or from the use of supplies or consumable

items that are non-Brother products. Operation of the MFC/Facsimile machine in excess

of the specifications or with the Serial Number or Rating Label removed shall be deemed

abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In

order to obtain warranty service, the MFC/Facsimile machine must be delivered or

shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service

Center, together with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on

applicable models) during shipping will cause severe damage to the MFC/Facsimile and

will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your

print head resulting from packing without the ink cartridges will VOID your warranty.

(Refer to your Operation Manual for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED

INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO

THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY

WAIVED.

No oral or written information, advice or representation provided by Brother, its

Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create

another warranty or modify this warranty. This warranty states Brother’s entire liability

and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine

to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of

this MFC/Facsimile machine shall be liable for any indirect, incidental, special,

consequential, exemplary, or punitive damages, including lost profits, arising from the

use of or inability to use the product, even if advised by the end user/purchaser of the

possibility of such damages. Since some Provinces do not allow the above limitation of

liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights

which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout

Canada. For Technical Support or for the name and location of your nearest Authorized

Service Center call 1-877-BROTHER. Within Montreal, please call 685-6464.

Internet support: [email protected] or browse

Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd.

1 Rue Hôtel de Ville

Dollard-Des-Ormeaux, QC H9B 3H6

LIMITED WARRANTY (CANADA)

vii

BHLMFC-US-MFC3100C-FM5.5

Quick Reference Guide

Sending Black & White

Faxes

Automatic Transmission

Place the original face down in the

ADF.

Enter the fax number using Speed

Dial, Search or the dial pad.

Press

Black Fax Start

Real Time Transmission

You can send faxes in real time.

Place the original face down in the

ADF.

Press

Menu/Set

Press to select

, and then

press

Menu/Set

—

—For the

next transmission only, press

to select

NEXT FAX ONLY

, and

then press

Menu/Set

For the next fax only, press to

select

, and then press

Menu/Set

Press

to select additional settings

—

—Press

to fax.

Enter the fax number.

Press

Black Fax Start

Receiving Faxes

Select Receive Mode

Press

Receive Mode

to select

FAX ONLY

EXT. TEL/TAD

MANUAL

Storing Numbers

Storing Speed Dial Numbers

Press

Menu/Set

Enter a two-digit Speed Dial

number, and then press

Menu/Set

Enter a number (up to 20 digits),

and then press

Menu/Set

Enter a name (or leave it blank),

and then press

Menu/Set

Press

Stop/Exit

Dialing Operations

Speed Dialing

Place the original face down in the

ADF.

Press

Search/Speed Dial

, press

, and then press the two-digit

Speed Dial number.

Press

Black Fax Start

Search/Speed Dial

Place the original face down in the

ADF.

Press

Search/Speed Dial

, and

then enter the first letter of the

name you’re looking for.

Press or to search the

memory.

Press

Black Fax Start

BHLMFC-US-MFC3100C-FM5.5

Easy Receive ....................................................................... 6-3

Printing a Reduced Incoming Document

(Auto Reduction) ............................................................ 6-3

Advanced Receiving Operations................................................ 6-4

Operation from Extension Telephone ................................. 6-4

Changing the Fax Receive Code..................................... 6-4

Printing a Fax in Memory.................................................... 6-4

Polling.................................................................................. 6-5

Setting Up Polling Receive............................................. 6-5

Setting Up Sequential Polling Receive........................... 6-5

Canceling a Scheduled Job.................................................. 6-6

Telephone Services .................................................................... 6-7

Distinctive Ring................................................................... 6-7

What Does Your Telephone Company’s

“Distinctive Ring” Do? .............................................. 6-7

What Does Brother’s “Distinctive Ring” Do?................ 6-7

Do You Have Voice Mail? ............................................. 6-8

Before You Choose the Ring Pattern to Register ........... 6-8

VERY IMPORTANT.......................................................... 6-9

Registering the Distinctive Ring Pattern......................... 6-9

Setup Send ....................................................................................... 7-1

Before You Begin....................................................................... 7-1

Using the ADF (Automatic Document Feeder)................... 7-1

Sending Faxes with Multiple Settings................................. 7-2

Basic Sending Operations .......................................................... 7-2

Contrast................................................................................ 7-2

Fax Resolution..................................................................... 7-3

Manual Transmission (with an External Telephone) .......... 7-3

Automatic Transmission...................................................... 7-3

Color Fax Transmission ...................................................... 7-4

Manual and Automatic Fax Redial...................................... 7-4

Dual Access (Not Available for Color Fax)........................ 7-4

Real Time Transmission...................................................... 7-5

Checking Job Status ............................................................ 7-5

Canceling a Job in Memory................................................. 7-6

Advanced Sending Operations................................................... 7-7

Overseas Mode .................................................................... 7-7

Delayed FAX (Not Available for Color Fax)...................... 7-7

Delayed Batch Transmission

(Not Available for Color Fax)......................................... 7-8

xii

BHLMFC-US-MFC3100C-FM5.5

Setting Up Polled Transmit

(Not Available for Color Fax)......................................... 7-8

Auto Dial Numbers and Dialing Options ...................................... 8-1

Storing Numbers for Easy Dialing ............................................. 8-1

Storing Speed Dial Numbers............................................... 8-1

Changing Speed Dial Numbers ........................................... 8-2

Setting Up Groups for Broadcasting ................................... 8-3

Dialing Options .......................................................................... 8-4

Search .................................................................................. 8-4

Speed Dialing ...................................................................... 8-4

Access Codes and Credit Card Numbers............................. 8-4

Broadcasting (Not Available for Color Fax) ....................... 8-5

Pause.................................................................................... 8-6

Fax Redial............................................................................ 8-6

Tone/Pulse (For Canada Only)............................................ 8-6

Remote Fax Options (Not Available for Color Fax) .................... 9-1

Fax Forwarding/Paging .............................................................. 9-1

Programming a Fax Forwarding Number............................ 9-1

Programming Paging Number............................................. 9-1

Setting Fax Storage .................................................................... 9-2

Backup Print ........................................................................ 9-2

Changing Remote Retrieval Access Code.................................. 9-3

Remote Retrieval........................................................................ 9-3

Using Remote Retrieval Access Code................................. 9-3

Remote Commands ............................................................. 9-4

Retrieving Fax Messages..................................................... 9-5

Changing Fax Forwarding Number..................................... 9-5

Printing Reports ............................................................................ 10-1

MFC Settings and Activity....................................................... 10-1

Customizing the Transmission Verification Report .......... 10-1

Setting the Fax Activity Report Interval ........................... 10-1

Using the Reports Key....................................................... 10-2

To Print a Report........................................................... 10-2

Making Copies............................................................................... 11-1

Basic Copy Operations............................................................. 11-1

Making a Single Copy....................................................... 11-1

xiii

BHLMFC-US-MFC3100C-FM5.5

Making Multiple Copies.................................................... 11-1

Out of Memory Message................................................... 11-2

Temporary Copy Settings......................................................... 11-2

Copying Using Multiple Settings ...................................... 11-2

Using the Quality Key....................................................... 11-3

Using the Options Key ...................................................... 11-4

Paper Type .................................................................... 11-4

Paper Size...................................................................... 11-5

Copy Brightness............................................................ 11-5

Reducing and Enlarging Copies.................................... 11-5

Special Copy Option..................................................... 11-6

2 in 1 ............................................................................. 11-6

Changing Default Copy Settings.............................................. 11-7

Copy Quality ..................................................................... 11-7

Color Adjustment .............................................................. 11-8

Copy Contrast.................................................................... 11-8

Legal Limitations ..................................................................... 11-9

Using the MFC as a Printer ......................................................... 12-1

Features .................................................................................... 12-1

Printer Driver............................................................................ 12-1

Choosing the Right Kind of Paper ........................................... 12-2

Multi-purpose Sheet Feeder ..................................................... 12-2

Simultaneous Printing/Fax ....................................................... 12-3

Printer Operation Key .............................................................. 12-3

Ink Key .............................................................................. 12-3

Stop/Exit Key .................................................................... 12-3

Checking the Print Quality....................................................... 12-3

Printer Driver Settings (For Windows

Only)........................... 13-1

Using the Brother MFC-3100C Printer Driver ........................ 13-1

Features in the Printer Driver (For Windows

95/98/98SE/Me/

2000 Professional and Windows NT

4.0)........................... 13-1

Paper Tab.................................................................................. 13-2

Paper Size .......................................................................... 13-2

Orientation......................................................................... 13-3

Copy/Page Order ............................................................... 13-3

Copies ........................................................................... 13-3

Collate........................................................................... 13-3

Reverse Order ............................................................... 13-3

Paper Thickness................................................................. 13-4

xiv

BHLMFC-US-MFC3100C-FM5.5

Scaling ............................................................................... 13-4

Paper Source...................................................................... 13-4

Quality/Color Tab..................................................................... 13-5

Quality ............................................................................... 13-5

Media................................................................................. 13-6

Document .......................................................................... 13-6

Color Matching.................................................................. 13-7

Custom Setting .................................................................. 13-7

Halftone Pattern ............................................................ 13-7

Color Enhance............................................................... 13-8

Color/Mono ....................................................................... 13-9

Bi-Directional Printing ...................................................... 13-9

Fast Draft Mode................................................................. 13-9

Advanced Tab........................................................................... 13-9

Watermark ......................................................................... 13-9

Print Watermark.......................................................... 13-10

In background ............................................................. 13-10

Watermark Style.............................................................. 13-10

Watermark Text .......................................................... 13-10

Watermark Bitmap...................................................... 13-10

Position ....................................................................... 13-10

Device Options ................................................................ 13-11

Print Date & Time ........................................................... 13-11

Support ................................................................................... 13-12

Web Update................................................................. 13-12

Brother Solutions Center............................................. 13-12

Features in the Printer Driver (For Windows

XP) ............... 13-13

Layout Tab ............................................................................. 13-13

*1 Orientation.................................................................. 13-13

*2 Pages Per Sheet........................................................... 13-14

Paper/Quality Tab................................................................... 13-14

*1 Tray Selection............................................................. 13-15

*2 Quality Settings .......................................................... 13-15

*3 Color........................................................................... 13-15

Advanced Options .................................................................. 13-16

*1 Paper /Output.............................................................. 13-16

*2 Graphic ....................................................................... 13-17

*3 Document Options...................................................... 13-17

Photo ........................................................................... 13-17

Cluster ......................................................................... 13-17

Auto............................................................................. 13-17

BHLMFC-US-MFC3100C-FM5.5

*4 Printer Features........................................................... 13-18

Using the Windows

-Based Brother MFL-Pro Control Center

.... 14-1

Brother MFL-Pro Control Center............................................. 14-1

AutoLoad the Brother Control Center............................... 14-1

How to Turn Off AutoLoad............................................... 14-2

Using the Color Scan Key........................................................ 14-2

Scan to E-mail ................................................................... 14-3

Scan Image ........................................................................ 14-3

Scan/OCR.......................................................................... 14-3

Brother Control Center Features .............................................. 14-4

Auto Configuration............................................................ 14-4

Scanning Operations.......................................................... 14-4

Copy Operations................................................................ 14-5

PC Fax Operation .............................................................. 14-5

Scanner Settings for Scan, Copy and PC Fax Buttons ...... 14-5

Global Settings .................................................................. 14-5

Setting Up the Scanner Configurations ............................. 14-6

To Access the Scanner Configurations Screen:................. 14-6

Perform an Operation from the Control Center Screen..... 14-6

Scan to File............................................................................... 14-7

Scanner Settings ................................................................ 14-7

Destination Folder ............................................................. 14-8

Scan to E-mail .......................................................................... 14-8

Scanner Settings ................................................................ 14-9

E-mail Application ............................................................ 14-9

File Attachments................................................................ 14-9

Conversion Options......................................................... 14-10

Format......................................................................... 14-10

Show QuickSend Menu .............................................. 14-10

QuickSend List............................................................ 14-10

Scan to Word Processor ......................................................... 14-11

Scanner Settings .............................................................. 14-11

Word Processor ............................................................... 14-12

User Defined Button............................................................... 14-13

Scanner Settings .............................................................. 14-13

Target Application........................................................... 14-13

Copy ....................................................................................... 14-13

Scanner Settings .............................................................. 14-14

Copy Settings................................................................... 14-14

xvi

BHLMFC-US-MFC3100C-FM5.5

Send a Fax .............................................................................. 14-14

Scanner Settings .............................................................. 14-14

FAX Settings ................................................................... 14-15

Scanner and Using ScanSoft™ PaperPort

and TextBridge

OCR (For Windows

Only) ......................................................... 15-1

Using ScanSoft™ PaperPort

and TextBridge

...................... 15-1

Viewing Items in ScanSoft™ PaperPort

for Brother ...... 15-2

Organizing Your Items in Folders..................................... 15-2

Links to Many Other Applications.................................... 15-3

Using ScanSoft™ TextBridge

OCR

(Converting Image Text to Text You Can Edit) ........... 15-3

Importing Items from Other Applications......................... 15-4

Exporting Items in Other Formats..................................... 15-4

Exporting an Image File................................................ 15-4

Scanning a Document............................................................... 15-4

TWAIN Compliant............................................................ 15-4

Accessing the Scanner....................................................... 15-5

Scanning a Document into the PC..................................... 15-5

Settings in the Scanner Window........................................ 15-6

Resolution: .................................................................... 15-6

Scan Type:..................................................................... 15-6

Brightness: .................................................................... 15-6

Contrast:........................................................................ 15-7

Size:............................................................................... 15-7

Custom:......................................................................... 15-7

PreScanning an Image ....................................................... 15-8

How to Use PreScan to Adjust an Image:..................... 15-8

Setting Up and Using PC FAX (For Windows

Only) .............. 16-1

Introduction .............................................................................. 16-1

Brother Resource Manager................................................ 16-1

MFC Remote Setup.................................................................. 16-2

PC FAX Sending...................................................................... 16-3

Setting Up User Information ............................................. 16-3

Setting Up Sending............................................................ 16-4

Outside line access ............................................................ 16-4

Include header ................................................................... 16-4

Address Book file.............................................................. 16-4

User interface..................................................................... 16-5

Simple Style .................................................................. 16-5

xvii

BHLMFC-US-MFC3100C-FM5.5

Facsimile Style.............................................................. 16-5

Setting Up Speed Dial.............................................................. 16-6

The Address Book ............................................................. 16-7

Setting Up a Member in the Address Book....................... 16-8

Setting Up a Group for Broadcasting ................................ 16-9

Editing Member Information............................................. 16-9

Deleting a Member or Group .......................................... 16-10

Exporting the Address Book ........................................... 16-10

Importing to the Address Book ....................................... 16-11

Setting Up a Cover Page.................................................. 16-12

To ................................................................................ 16-13

From............................................................................ 16-13

Comment..................................................................... 16-13

Select Cover Page Form.............................................. 16-13

Import BMP file.......................................................... 16-13

Count Cover Page ....................................................... 16-13

Sending a File as a PC-FAX Using the Facsimile Style.... 16-14

Redial .......................................................................... 16-15

Sending a File as a PC-FAX Using the Simple Style...... 16-15

Using Automatic E-Mail Printing................................................ 17-1

For Windows

95, 98, 98SE, Me only..................................... 17-1

Main Features .................................................................... 17-1

To Access the On-Line Documentation........................ 17-1

To Install Automatic E-mail Printing

(Optional Application): ............................................ 17-1

Using the Brother MFC with a New Power Macintosh

G3, G4 or iMac™/iBook™........................................................... 18-1

Set Up Your USB-Equipped Apple

Macintosh

G3, G4 or iMac™ or iBook™ with

Mac OS 8.5-9.2..................................................................... 18-1

Using Brother Printer Driver with Your Apple

Macintosh

.... 18-1

Sending a Fax from Your Macintosh

Application ................. 18-3

Setting Up Your Address Book......................................... 18-5

Adding a New Member................................................. 18-5

Adding a New Group.................................................... 18-6

Using Brother TWAIN Scanner Driver with Your

Apple

Macintosh

............................................................... 18-7

Accessing the Scanner....................................................... 18-8

xviii

BHLMFC-US-MFC3100C-FM5.5

Scanning a Document into Your Macintosh G3, G4 or

iMac .............................................................................. 18-8

Settings in the Scanner Window........................................ 18-9

Image............................................................................. 18-9

Scanning Area............................................................. 18-10

Business Card Size...................................................... 18-10

Miscellaneous.............................................................. 18-11

Contrast ....................................................................... 18-11

Color Sync Dialog....................................................... 18-11

Scanner Profile............................................................ 18-12

PreScanning an Image ..................................................... 18-13

Important Information ................................................................. 19-1

Standard Telephone and FCC Notices ..................................... 19-1

Federal Communications Commission (FCC)

Declaration of Conformity (For USA Only)................. 19-2

Important....................................................................... 19-3

Industry Canada Compliance Statement

(For Canada Only).................................................... 19-3

International ENERGY STAR

Compliance

Statement .................................................................. 19-3

Important Safety Instructions ................................................... 19-4

Trademarks............................................................................... 19-5

Troubleshooting and Routine Maintenance ............................... 20-1

Troubleshooting........................................................................ 20-1

Error Messages .................................................................. 20-1

Document Jam................................................................... 20-3

Printer Jam or Paper Jam................................................... 20-4

If You Are Having Difficulty with Your MFC ................. 20-7

How to Improve Print Quality................................................ 20-10

Cleaning the Print Head................................................... 20-10

Print Quality Check ......................................................... 20-10

STEP A: Color Block Quality Check ......................... 20-10

STEP B: Alignment Check ......................................... 20-11

Packing and Shipping the MFC.............................................. 20-13

Routine Maintenance.............................................................. 20-16

Cleaning the Scanner....................................................... 20-16

Cleaning the MFC Printer Platen .................................... 20-16

Replacing the Ink Cartridges........................................... 20-17

INTRODUCTION

1 - 2

BHLMFC-US-MFC3100C-FM5.5

Test Sheet Procedure and Product Registration

(For USA Only)

After programming your Station ID, please fill out the TEST SHEET included

with your MFC and then fax it to Brother’s Automated Fax Response System as

your first transmission. This will verify that your MFC is properly installed.

To receive a response, be sure to set up your Station ID.

(

Setting Station ID, page 5-2.)

When your TEST SHEET is received, a Confirmation Sheet and Product

Registration form will be sent back to your machine. Please fill out the form and

return it to complete your registration.

To Complete Your Registration On-Line

Insert the MFL Pro Suite CD-ROM into your CD-ROM drive.

Click On-Line Registration to register your product from the main menu.

In USA: 1-877-268-9575

1 - 3

INTRODUCTION

BHLMFC-US-MFC3100C-FM5.5

MFC-3100C Control Panel Overview

111

Reports

Accesses the Reports menu so

you can select a report to print:

Help List, Auto Dial, Fax Activity,

Transmission Verification, User

Settings.

Color Copy

Makes a full-color copy.

Liquid Crystal Display (LCD)

The LCD displays messages to

help you set up and operate your

MFC.

Cleans the ink print heads and

replaces an ink cartridge.

Redial/Pause

Redials the last number called.

Also inserts a pause in auto dial

numbers.

Ink

Lets you scan the next original

into your computer and select the

type of destination: word

processing, glaphics or E-mail

application.

Scan to

Copy Keys:

(For the Next Copy Only)

You can quickly and easily select

temporary settings (for the next

copy only).

Options

Use this key to temporarily

change the quality for Copy.

Quality

Makes a black-and-white copy.

Black Copy

INTRODUCTION

1 - 4

BHLMFC-US-MFC3100C-FM5.5

Menu/Set

Navigation Keys:

Lets you access the Menu and

Programming mode, and stores

your settings in the MFC.

Stops a fax, cancels an operation,

or exits from the Menu. Also, lets

you clear data remaining in the

printer memory.

Stop/Exit

Starts sending a color fax.

Fax Keys:

Color Fax Start

Starts sending a black and white

fax.

Black Fax Start

Use to select how the MFC will

handle incoming calls.

Receive Mode

Sets the resolution when you send

a fax.

Fax Resolution

Search/Speed Dial

Lets you look up numbers stored

in the dialing memory. Also lets

you dial stored phone numbers by

pressing # and a two-digit

number.

Volume

Press to scroll through the menus

and options.

When the machine is idle, you

can press these keys to adjust the

ring volume.

Press to scroll forward or

backward while setting a menu

selection.

Also, you can use these keys to

do an alphabetical search for the

names of stored numbers.

Dial Pad

Use to dial phone and fax

numbers and as a keyboard for

entering information into the

MFC. (For Canada Only): the #

key lets you switch the dialing

type during a telephone call from

PULSE to TONE.

2 - 1

ASSEMBLY AND CONNECTIONS

BHLMFC-US-MFC3100C-FM5.5

Assembly and Connections

Packing List

Make sure you have the following items:

Caution

Do NOT throw away the filter cores and cable ties by accident. You will need

them to meet FCC Emission Requirements when you connect the MFC to your

computer using a USB cable or a bi-directional IEEE-1284 compliant parallel

cable.

Note

If an item is missing, call Brother Customer Service at 1-800-284-4329 (in

USA), 1-877-BROTHER (in Canada) or 1-514-685-6464 (in Montreal). See

Ordering Accessories and Supplies on page ii for the correct item numbers.

Whenever you transport the MFC, use the packing materials that came with

your MFC. If you do not pack the MFC correctly, you may void your warranty.

Ink Cartridges

Telephone

Line Cord

Document Wire

Extension

Paper Tray

Owner’s

Manual

Document Support

Paper Wire

Extension

Quick Setup GuideCD-ROM

Test Sheet

(For USA Only)

Card Stock

Support

Cable Tie

For Bi-directional

IEEE 1284

Software

License

Agreement

Accessory

Order Form

For USB Cable

2 - 3

ASSEMBLY AND CONNECTIONS

BHLMFC-US-MFC3100C-FM5.5

Assembly

Removing the Protective Yellow Bar

Open the control panel

cover by pulling it

toward you (1), and

then lift the top cover

toward the back (2).

Pull the protective

yellow bar out of the

machine.

Caution

Do not throw away the protective yellow bar. You will need it for future

transportation.

Close the top cover, and then close the control panel cover.

Top Cover

Control Panel

Cover

Protective Yellow Bar

ASSEMBLY AND CONNECTIONS

2 - 8

BHLMFC-US-MFC3100C-FM5.5

Installing the Ink Cartridges

Check that you turned on the power (by

plugging in the power cord). The LCD

shows:

Open the control panel cover by pulling it toward you ( ), then lift the top cover

toward the back ( ). After a few seconds, the print head will move left to its

replacement position.

Remove the protective blue tape over the colored ink cartridge covers.

Push the four colored ink cartridge covers one at a time so they pop up. Then

remove the white shipping cover by pulling it toward you and lifting it up and out.

CHECK CARTRIDGE

Top Cover

Control Panel

Cover

PUSH

PUSHPUSH

Ink Cartridge

Covers

Colored Ink

Cartridge Covers

White Shipping Cover

2 - 9

ASSEMBLY AND CONNECTIONS

BHLMFC-US-MFC3100C-FM5.5

WARNING

If ink gets in your eyes irrigate them with water immediately, and if irritation

occurs consult a doctor.

Caution

■ The bottom of the white shipping cover is wet with ink that will cause stains, so wipe

it clean before you place it down.

■ Do not throw away the white shipping cover. You will need it for future transportation.

We recommend that you install the ink cartridges from left to right in this order:

Black, Cyan, Yellow, Magenta.

Open the Black ink cartridge bag and take out the ink cartridge.

Carefully remove the sealing tape from the bottom of the ink cartridge. Be sure

to peel the tape in the direction away from you.

Important

To prevent spilling ink and staining your hands and clothing, peel the sealing

tape gently and slowly. Do not touch the ink opening on the cartridge or the

removed tape.

Each color has its own correct

position. Match the colors of the

ink cartridge covers. First, gently

insert the Black ink cartridge, and

then press the cover down until it

clicks.

Opening

Peel in the direction

away from you!

Don't touch

this part

ASSEMBLY AND CONNECTIONS

2 - 10

BHLMFC-US-MFC3100C-FM5.5

Repeat Steps 5 to 7 to install each

color ink cartridge.

After installing all ink cartridges,

close the top cover and control

panel cover until they click into

place. Your MFC will enter a

“head cleaning” cycle for

approximately four minutes.

Caution

Make sure the paper is loaded in the multi-purpose sheet feeder. The LCD

shows CLEANING. After the cleaning cycle is finished, the LCD shows

PRESS FAX START.

Press Black Fax Start. The MFC starts printing the Print Quality Check Sheet

(only during initial ink cartridge installation).

The LCD shows:

Follow the instructions printed on the sheet.

Caution

■

DO NOT remove ink cartridges if you do not need to replace them. If you do so, it may

reduce the ink quantity and the MFC will not know the quantity of ink left in the cartridge.

■ DO NOT shake the ink cartridges. If you do so, the ink may spill when you take off

the sealing tape. If ink stains your body or clothing, wash with soap or detergent

immediately.

■ If you mix the colors by installing an ink cartridge in the wrong color position, you

must clean the print head several times after correcting the cartridge installation and

before you start printing.

■ Once you open an ink cartridge, install it in the MFC and use it up within six months

of installation. Use unopened ink cartridges by the expiration date written on the

cartridge package.

■ DO NOT refill the ink cartridges. Attempting to use refilled cartridges and using

incompatible inks may cause damage to the print head in this machine and such

damage will not be covered by warranty. Warranty coverage does not apply to

problems caused by the use of 3rd party ink or 3rd party ink cartridges. Use only

genuine Brother ink cartridges.

Note

If INK EMPTY shows on the LCD after you install the ink cartridges, check

to make sure the ink cartridges are installed correctly.

IS STEP “A” OK?

1.YES 2.NO

ASSEMBLY AND CONNECTIONS

2 - 12

BHLMFC-US-MFC3100C-FM5.5

Connections

The external TAD must be plugged into the back side of the MFC, into the jack

labeled EXT. Your MFC cannot work properly if you plug the TAD into a wall

jack (unless you are using Distinctive Ring).

Plug the telephone line cord from the wall jack into the back side of the MFC,

in the jack labeled LINE.

Plug the telephone line cord from your external TAD into the back side of the

MFC, in the jack labeled EXT. (Make sure this cord is connected to the TAD at

the TAD’s telephone line jack, and not its telephone set jack.)

Set your external TAD to four rings or less. (The MFC’s Ring Delay setting does

not apply.)

Record the outgoing message on your external TAD (see below).

Set the TAD to answer calls.

Set the Receive Mode to EXT. TEL/TAD.

(See

Choosing the Receive Mode, page 6-1.)

Do not connect a TAD elsewhere on the same phone line (unless you have

the Distinctive Ring service).

NO !

YES !

TAD

2 - 13

ASSEMBLY AND CONNECTIONS

BHLMFC-US-MFC3100C-FM5.5

Recording Outgoing Message (OGM)

Timing is important in recording this message. The message sets up the ways to

handle both manual and automatic fax reception.

Record 5 seconds of silence at the beginning of your message. (This allows your

MFC time to listen for the fax CNG tones of automatic transmissions before

they stop.)

Limit your speaking to 20 seconds.

End your 20-second message by giving your Fax Receive Code for people

sending manual faxes. For example:

“After the beep, leave a message or send a fax by pressing 51 and Start.”

Special Line Considerations

Roll Over Phone Lines

A roll over phone system is a group of two or more separate telephone lines that

pass incoming calls each other if they are busy. The calls are usually passed

down or “rolled over” to the next available phone line in a preset order.

Your MFC can work in a roll over system as long as it is the last number in the

sequence, so the call cannot roll away. Do not put the MFC on any of the other

numbers; when the other lines are busy and a second fax call would be received,

the fax call is transferred to a line that does not have a fax machine. Your MFC

will work best on a dedicated line.

Two-Line Phone System

A two-line phone system is nothing more than two separate phone numbers on

the same wall outlet. The two phone numbers can be on separate jacks (RJ11)

or combined into one jack (RJ14). Your MFC must be plugged into an RJ11

jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may

contain four wires (black, red, green, yellow). To test the type of jack, plug in a

two-line phone and see if it can access both lines. If it can, you must separate the

line for your MFC. (See Easy Receive, page 6-3.)

Note

We recommend beginning your OGM with an initial 5-second silence because

the MFC cannot hear fax tones over a resonant or loud voice. You may try

omitting this pause, but if your MFC has trouble receiving, then you must

rerecord the OGM to include it.

2 - 15

ASSEMBLY AND CONNECTIONS

BHLMFC-US-MFC3100C-FM5.5

Plug one end of the second telephone line cord for your TAD into the L2 jack

of the two-line TAD. Plug the other end into the EXT. jack on the left side of

the MFC.

You can keep two-line telephones on other wall outlets as always. There are two

ways to add a two-line telephone to the MFC’s wall outlet. You can plug the

telephone line cord from the two-line telephone into the L1+L2 jack of the

triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the

two-line TAD.

Multi-Line Connections (PBX)

Most offices use a central telephone system. While it is often relatively simple

to connect the machine to a key system or a PBX (Private Branch Exchange),

we suggest that you contact the company that installed your telephone system

and ask them to connect the MFC for you. It is advisable to have a separate line

for the MFC. You can then leave the MFC in FAX ONLY mode to receive faxes

any time of day or night.

If the MFC is to be connected to a multi-line system, ask your installer to

connect the unit to the last line on the system. This prevents the unit from being

activated each time a telephone call is received.

If You are Installing the MFC to Work with a PBX:

It is not guaranteed that the unit will operate correctly under all circumstances

with a PBX. Any cases of difficulty should be reported first to the company that

handles your PBX.

If all incoming calls will be answered by a switchboard operator, it is

recommended that the Receive Mode be set to MANUAL. All incoming calls

should initially be regarded as telephone calls.

The MFC may be used with either pulse or tone dialing telephone service (for

Canada only).

As with all fax units, this machine must be connected to a two wire system. If

your line has more than two wires, proper connection of the MFC cannot be

made.

Triplex Adapter

Two Line Phone

External Two Line TAD Fax Machine

ASSEMBLY AND CONNECTIONS

2 - 16

BHLMFC-US-MFC3100C-FM5.5

Custom Features on Your Phone Line

If you have Voice Mail, Caller ID, Call Waiting, Call Waiting/Caller ID,

RingMaster, an answering service, an alarm system or other custom feature on

one phone line, it may create a problem with the operation of your MFC.

(See

Custom Features on a Single Line, page 20-8.)

3 - 3

PAPER

BHLMFC-US-MFC3100C-FM5.5

Print Area

The print area depends on the settings in the application you are using. The

figures below show the unprintable areas on cut sheets and envelopes.

(inch)

Paper Type Paper Size

Cut Sheet Letter, Legal

Fax

0.12 0.43 0.25 0.25

Mono

Copy

Color

Copy

Printer

Executive Printer 0.12 0.43 0.13 0.13

Envelopes Printer 0.39 0.79 0.13 0.13

Note

Printer depends on the Printer driver.

The above figures are approximate and the print area may vary depending on

the kind of paper you are using.

Do not use the following types of paper and envelopes:

■ Damaged, curled, wrinkled, or irregularly shaped paper and envelopes

■ Extremely shiny or highly textured paper and envelopes

■ Envelopes with clasps

■ Envelopes of baggy construction

■ Envelopes not sharply creased

■ Embossed envelopes

■ Paper and envelopes already printed with a laser printer

■ Envelopes preprinted on the inside

■ Paper and envelopes that cannot be arranged uniformly when stacked

Cut Sheet

Envelopes

unprintable area

ON-SCREEN PROGRAMMING

4 - 1

BHLMFC-US-MFC3100C-FM5.5

On-Screen Programming

User-Friendly Programming

We have designed your MFC with on-screen programming using navigation

keys. User-friendly programming helps you take full advantage of all the menu

selections your MFC has to offer.

Since your programming is done on the LCD, we created step-by-step on-screen

prompts to help you program your MFC. All you need to do is follow the

prompts as they guide you through the menu selections and programming

options. Additionally, you can program settings more quickly by pressing

Menu/Set and the menu number using the dial pad.

Menu Selection Table

You can probably perform most of these programming operations without the

Owner’s Manual. To help you understand the menu selections, and options that

are found in the MFC programs, use the Menu Selection Table on page 4-3.

Alternating Displays

Sometimes, the LCD alternates between the active setting, and a help message

giving brief instructions about how to proceed. The display you’ll probably see

most often is shown below. When you place an original in the ADF (Automatic

Document Feeder), it appears to tell you that you can dial a number and send a

fax, or you can make a copy.

Note

You can program your MFC by pressing Menu/Set followed by the menu

numbers. For example: to set FAX RESOLUTION to FINE,

press Menu/Set, 2, 2, 2 and to select FINE, and then press Menu/Set.

FAX: NO. & START

COPY: NO. & COPY

4 - 2

ON-SCREEN PROGRAMMING

BHLMFC-US-MFC3100C-FM5.5

Navigation Keys

You can access the menu mode by

pressing Menu/Set. When you enter the

Menu, the LCD scrolls;

Then press 1 for General Setup Menu

—OR—

Press 2 for Fax Menu—OR—

Press 3 for Copy Menu—OR—

Press 4 for Test Print

—

You can scroll more quickly through the each menu level by pressing , and

then set an option by pressing Menu/Set when that option appears on the LCD.

Then the LCD shows next menu level. Press to scroll to your next menu

selection, and then press Menu/Set.

When you finish setting an option, the LCD shows ACCEPTED.

* Access the Menu

* Go to next menu level

* Accept an option

* Scroll through the

current menu level

* Back to previous menu

level

* Forward to next menu

level

* Exit the Menu

Note

Use to scroll backward if you passed your choices or to save keystrokes.

SELECT & SET

1.GENERAL SETUP

2.FAX

3.COPY

4.TEST PRINT

4 - 4

ON-SCREEN PROGRAMMING

BHLMFC-US-MFC3100C-FM5.5

To access the menu, press Menu/Set.

Main Menu Submenu

Selections

Options Descriptions Page

2. FAX 1. SETUP

RECEIVE

1. RING

DELAY

Number of rings

before MFC

answers in FAX

ONLY mode.

6-2

2. EASY

RECEIVE

OFF

Receive fax

messages without

pressing the Start

key.

6-3

3. REMOTE

CODE

( 51)

OFF

Activate the fax

machine from a

remote location.

You can also

personalize these

codes.

6-4

4. AUTO

REDUCTION

OFF

Reduces size of

image.

6-3

5. POLLING

OFF

Sets up your

MFC to poll

another fax

machine.

6-5

2. SETUP

SEND

1. CONTRAST

AUTO

S.LIGHT

S.DARK

Changes

lightness or

darkness of a fax

you are sending.

7-2

2. FAX

RESOLUTION

STANDARD

FINE

S. FINE

PHOTO

Changes the

default setting of

fax resolution.

7-3

3. DELAYED

FAX

—

Sends documents

later.

7-7

4. BATCH

OFF

Sends all delayed

faxes that are to

the same fax

number and at the

same time as one

transmission.

7-8

Note

The factory setting (option) is shown in bold.

Stop

to accept

to Exit

4 - 6

ON-SCREEN PROGRAMMING

BHLMFC-US-MFC3100C-FM5.5

To access the menu, press Menu/Set.

Main Menu Submenu

Selections

Options Descriptions Page

2. FAX

(Continued)

5. REMOTE

FAX OPT

(Continued)

4. PRINT

FAX —

Prints incoming

faxes stored in

the memory.

6-4

6. REMAINING

JOBS

——

Checks which

jobs are in

memory or

cancel a delayed

fax or polling

job.

6-6, 7-6

0. TEL

SERVICE

1. DISTINCTIVE

OFF

SET

Uses the phone

company

Distinctive Ring

subscriber service

to register the ring

pattern with the

MFC.

6-7

3. COPY 1. QUALITY

—

NORMAL

BEST

FAST

Select copy

quality.

11-7

2. COLOR

ADJUST

1. RED

R: - +

Adjust the

amount of Red in

copies.

11-8

2. GREEN

G: - +

G:- +

G: - +

Adjust the

amount of Green

in copies.

11-8

3. BLUE

B: - +

Adjust the

amount of Blue

in copies.

11-8

3. CONTRAST

—

- +

Adjust the

contrast.

11-8

4. TEST

———

You can print a

test sample page

to check print

quality and

adjust the

Vertical

Alignment.

20-10

Note

The factory setting (option) is shown in bold.

Stop

to accept

to Exit

5 - 2

INITIAL SETUP

BHLMFC-US-MFC3100C-FM5.5

Setting Date and Time

Your MFC displays the date and time, and prints it on every fax you send.

In the event of a power failure, you may have to reset the date and time. All other

settings remain unaffected.

Press Menu/Set, 1, 3.

Enter the last two digits of the year,

and then press Menu/Set.

Enter two digits for the month (for

example, enter 09 for September, or 10

for October), and then press Menu/Set.

Enter two digits for the day (for example,

06), and then press Menu/Set.

Enter the time in 24-hour format (for example, enter 15:25 for 3:25 P.M.),

and then press Menu/Set.

Press Stop/Exit.

The LCD now displays the date and time you set whenever the MFC is in

Standby mode.

Setting Station ID

You should store your name and fax number to be printed on all fax pages that

you send.

Press Menu/Set, 1, 4.

Enter your fax number (up to 20 digits),

and then press Menu/Set.

You must enter a fax number to proceed.

Use the dial pad to enter your name (up to 20 characters), and then press

Menu/Set. (See

Entering Text, page 5-3.)

Press Stop/Exit.

The LCD returns to the date and time.

If your Station ID has already been programmed, the LCD prompts 1 to make

a change, or 2 to exit without changing.

3.DATE/TIME

YEAR:XX

MONTH:XX

DAY:XX

TIME:XX:XX

4.STATION ID

FAX:

NAME:

INITIAL SETUP

5 - 3

BHLMFC-US-MFC3100C-FM5.5

Entering Text

When you are setting certain functions, such as the Station ID, you may need to

type text into the MFC. Most number keys have three or four letters printed

above them. The keys for 0, #, and do not have printed letters because they

are used for special characters.

By pressing the appropriate number key repeatedly, you can access the character

you want.

Inserting Spaces

To enter a space, press once between numbers and twice between characters.

Making Corrections

If you entered a letter incorrectly and want to change it, press to move the

cursor after the last correct letter. Then press Stop/Exit; all letters above and to

the right of the cursor will be deleted. Re-enter the correct characters. You can

also back up and type over incorrect letters.

Repeating Letters

If you need to enter a character that is assigned to the same key as the previous

character, press

to move the cursor to the right.

Special Characters and Symbols

Press , # or 0, and then press or to move the cursor under the special

character or symbol you want. Then press

Menu/Set to select it.

Press Key one time two times three times four times

2 ABC2

3 DEF 3

4 GH I 4

5 JKL5

6 MNO 6

7 PQRS

8 TUV8

9 WXY Z

Press for (space) ! “ # $ % & ’ ( ) * + , - . /

Press # for : ; < = > ? @ [ ] ^ _

Press 0 for É À È Ê Î Ç Ë Ö 0

INITIAL SETUP

5 - 5

BHLMFC-US-MFC3100C-FM5.5

Turning On Automatic Daylight Savings Time

You can set the machine to change automatically for Daylight Savings Time. It

will reset itself forward one hour in the Spring and backward one hour in the

Fall.

Press Menu/Set, 1, 6.

Press to select ON (or OFF),

and then press Menu/Set.

Press Stop/Exit.

Setting Tone/Pulse Dialing Mode (For Canada Only)

Your MFC comes set to accommodate tone dialing service

(multi-frequency). If you have pulse dialing service (rotary), you need to

change the dialing mode.

Press Menu/Set, 1, 7.

Press to select PULSE (or TONE),

and then press Menu/Set.

Press Stop/Exit.

Memory Storage

In the event of a power failure, all settings in the GENERAL SETUP, SETUP

RECEIVE, SET AUTO DIAL and REMOTE FAX OPT are stored

permanently. You may have to reset the date and time.

6.AUTO DAYLIGHT

7.TONE/PULSE

6 - 1

SETUP RECEIVE

BHLMFC-US-MFC3100C-FM5.5

Setup Receive

Basic Receiving Operations

Choosing the Receive Mode

There are three different receive modes for your MFC. You may choose the

mode that best suits your needs by pressing Receive Mode repeatedly until the

LCD shows the setting you want to use.

LCD How it works When to use it

FAX ONLY

(automatic receive)

The MFC automatically

answers every call as a fax.

For dedicated fax lines.

EXT.TEL/TAD

(External telephone/

External Telephone

Answering Device)

If an external telephone is

connected to the EXT. jack,

you control the phone line

and must answer every call

yourself.

If an external TAD

(telephone answering

device) is connected to the

EXT. jack, the TAD

automatically answers

every call. Voice messages

are stored in the external

TAD. Fax messages are

printed.

Use this mode if you

receive very few faxes.

Use this mode if you have

an external answering

machine on your phone

line.

MANUAL

(manual receive)

You control the phone line

and must answer every call

yourself.

Use this mode when you are

using a computer modem on

the same line or if you receive

very few fax messages.

SETUP RECEIVE

6 - 2

BHLMFC-US-MFC3100C-FM5.5

To Select or Change Your Receive Mode

Press Receive Mode. The LCD shows your current selection.

Continue to press Receive Mode until your new selection appears. After two

seconds the LCD returns to the date and time display, along with your new

Receive Mode setting.

Setting Ring Delay

The Ring Delay setting determines the number of times the MFC rings before it

answers. If you have extension phones on the same line as the MFC, or

subscribe to the telephone company’s Distinctive Ring service, keep the Ring

Delay default setting of 4. You can try setting the Ring Delay to 5 rings;

however, if you do not receive all your faxes, you must reset it to 4 rings. (See

Easy Receive, page 6-3 and Operation from Extension Telephone, page 6-4.)

Press Menu/Set, 2, 1, 1.

Press to select how many times the line rings before the MFC answers

(00–05), and then press Menu/Set. If you select 00, the line doesn’t ring at all.

Press Stop/Exit.

If you are changing the Receive Mode while in another operation, the LCD

returns to that operation.

EXT.TEL/TAD

FAX ONLY

MANUAL

FAX :

FAX ONLY

EXT :

EXTERNAL TEL / TAD

MNL :

MANUAL

FAX :

FAX ONLY

EXT :

EXTERNAL TEL / TAD

MNL :

MANUAL

09/06 15:25 FAX

Current Receive Mode

1.RING DELAY

SETUP RECEIVE

6 - 4

BHLMFC-US-MFC3100C-FM5.5

Advanced Receiving Operations

Operation from Extension Telephone

If you answer a fax call on an extension phone or on an external phone in the

EXT. jack, you can make your MFC take over by using the Fax Receive Code.

When you press the Fax Receive Code 5 1, the MFC starts to receive a fax.

(See

Easy Receive, page 6-3.)

If you answer a call at an extension or external phone, and no one is on the line,

assume you’re receiving a fax. At an extension phone, press 5 1, wait for fax

receiving tones (chirps), then hang up. At an external phone, press 5 1 and

wait for the phone to be disconnected (the LCD shows RECEIVING) before

you hang up. (Your caller will have to press Black Fax Start to send the fax.)

Changing the Fax Receive Code

The preset Fax Receive Code ( 5 1) might not work with some telephone

systems.

Press Menu/Set, 2, 1, 3.

Press to select ON (or OFF),

and then press Menu/Set.

If you want to, enter a new Fax Receive

Code, and then press Menu/Set.

Press Stop/Exit.

Printing a Fax in Memory

If you set Fax Storage to ON for remote retrieval, you can still print a fax from

the memory when you are at your MFC. (See

Setting Fax Storage, page 9-2.)

Press Menu/Set, 2, 5, 4.

Press Black Fax Start.

After printing is finished, press Stop/Exit.

Note

If you are always disconnected when accessing your external TAD remotely,

try changing the Fax Receive Code from 5 1 to # # #.

3.REMOTE CODE

REMOTE ACT.:ON?

FAX RECEIVE:

4.PRINT FAX

SETUP RECEIVE

6 - 6

BHLMFC-US-MFC3100C-FM5.5

Canceling a Scheduled Job

You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling

Transmit. (See

Checking Job Status, page 7-5.)

Press Menu/Set, 2, 6. Any waiting jobs

appear on the LCD. If no job is waiting,

the LCD shows NO JOB WAITING.

If you have more than two jobs waiting, press to select the job you want to

cancel, and then press Menu/Set.

—OR—

If you have only one job waiting, go to Step 3.

Press 1 to cancel—OR—Press 2 to exit without canceling.

To cancel another job, return to Step 2.

Press Stop/Exit.

6.REMAINING JOBS

SETUP RECEIVE

6 - 8

BHLMFC-US-MFC3100C-FM5.5

Do You Have Voice Mail?

If you have Voice Mail on the phone line on which you will install your new

MFC, there is a strong possibility that Voice Mail and the MFC will conflict

with each other while receiving incoming calls. However, this Distinctive Ring

feature allows the use of more than one number on your line, so both Voice

Mail and the MFC can coexist peacefully. If each one has a separate phone

number, neither will interfere with the other’s work.

If you decide to get the Distinctive Ring Service from the telephone company,

you will need to follow the directions below to “register” the new Distinctive

Ring pattern they provided, so your fax machine can recognize its incoming

calls.

Before You Choose the Ring Pattern to Register

You can register only one Distinctive Ring pattern with the MFC. Some ring

patterns cannot be registered. Please refer to some popular ring pattern examples

that will be provided from the phone company in the USA and Canada that are

shown in the Brother compatibility table below.

■ The MFC will answer only calls to its registered number.

■ The first two rings are silent on the fax machine. This is because the fax must

«listen» to the ring pattern (compare it to the pattern that was “registered”).

■ If you program the MFC correctly, it will recognize the registered ring pattern

of the “fax number” within 2 ring patterns and then automatically answer with

a fax tone. When the “voice number” is called, the fax machine will not interrupt

the call.

Note

You can change or cancel the Distinctive Ring pattern at any time. You can

switch it off temporarily, and later turn it back on. When you get a new fax

number, make sure you reset this feature.

Note

If the ring pattern the phone company provided cannot be registered by the fax,

please check for other available ring pattern choices from the phone

company.

Ring

Pattern

Rings

long - long

short - long - short

short - short - long

very long (normal pattern)

7 - 2

SETUP SEND

BHLMFC-US-MFC3100C-FM5.5

Sending Faxes with Multiple Settings

When you send a fax you can choose any

combination of these settings: set the

contrast or resolution; send using

overseas mode, delayed fax, polling

transmission or real time transmission.

After each menu selection is accepted, the LCD will ask if you want to enter

other settings:

■ Press 1 if you want to select additional settings. The LCD returns to the

SETUP SEND menu

—OR—

Press 2 if you are finished choosing settings, and then go to the next step.

Basic Sending Operations

Contrast

If your document is very light or very dark, you might want to set the contrast.

Use S.LIGHT to send a very light document. Use S.DARK to send a very dark

document.

Place the original face down in the ADF.

Press Menu/Set, 2, 2, 1.

Press to select AUTO, S.LIGHT or

S.DARK, and then press Menu/Set.

Press 1 if you want to select additional settings. The LCD returns to the

SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and

then go to Step 5.

Enter a fax number.

Press Black Fax Start to send a fax.

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

1.CONTRAST

SETUP SEND

7 - 3

BHLMFC-US-MFC3100C-FM5.5

Fax Resolution

When you have a document in the ADF, you can use the FAX Resolution key

to temporarily change the setting. Press FAX Resolution repeatedly until the

LCD shows the setting you want.

—OR—

You can change the default setting.

Press Menu/Set, 2, 2, 2.

Press to select the resolution you

want, and then press Menu/Set.

Press Stop/Exit.

STANDARD—Suitable for most typed documents.

FINE—Good for small print; transmits a little slower than Standard resolution.

S. FINE—Good for small print or artwork; transmits slower than Fine

resolution (black and white only).

PHOTO—Use when original has varying shades of gray; this is the slowest

transmission time (black and white only).

Manual Transmission (with an External Telephone)

Manual transmission lets you hear the dial tone, ringing and fax receiving tones

while sending a fax.

Place the original face down in the ADF.

Pick up the handset of the external phone and listen for a dial tone.

Dial the fax number you want to call on the external phone.

When you hear the fax tone, press Black Fax Start.

Replace the handset of the external phone.

Automatic Transmission

This is the easiest way to send a fax.

Place the original face down in the ADF.

Enter the fax number using the dial pad, Speed Dial or Search.

(See

Speed Dialing, page 8-4.)

Press Black Fax Start.

2.FAX RESOLUTION

7 - 6

SETUP SEND

BHLMFC-US-MFC3100C-FM5.5

Canceling a Job in Memory

You can cancel tasks you’ve scheduled, such as Polling Transmit, or faxes

waiting in Memory to be sent. (See

Checking Job Status, page 7-5.)

Press Menu/Set, 2, 6.

Any waiting jobs appear on the LCD.

If no jobs are waiting, the LCD shows

NO JOB WAITING.

If you have more than two jobs waiting, press to select the job you want to

cancel, and then press Menu/Set.

—OR—

If you have only one job waiting, go to Step 3.

Press 1 to cancel—OR—Press 2 to exit without canceling.

To cancel another job, return to Step 2.

Press Stop/Exit.

6.REMAINING JOBS

SETUP SEND

7 - 7

BHLMFC-US-MFC3100C-FM5.5

Advanced Sending Operations

Overseas Mode

After you send a fax using this feature, the feature turns itself off.

Place the original face down in the ADF.

Press Menu/Set, 2, 2, 7.

Press to select ON (or OFF),

and then press Menu/Set.

Press 1 if you want to select additional settings. The LCD returns to the

SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and

then go to Step 5.

Enter the fax number you’re calling.

Press Black Fax Start.

Delayed FAX (Not Available for Color Fax)

During the day you can store up to 50 documents in memory for delayed

sending. Transmission of these documents will begin at the time of day you

enter in Step 3, which shows the time you entered last. Press Menu/Set to

accept it, or enter another time for this fax.

Place the original face down in the ADF.

Press Menu/Set, 2, 2, 3.

Enter the time you want the fax to be sent

(in 24-hour format), and then press Menu/Set. (For example, enter 19:45 for

7:45 PM.)

Press 1 to leave the originals waiting in

the ADF—OR—Press 2 to scan the

original into memory.

Press 1 if you want to select additional settings. The LCD returns to the

SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and

then go to Step 6.

Enter the fax number.

Press Black Fax Start. The MFC will wait to send the fax at the time you set.

The number of documents you can scan into memory varies with the data they

contain.

7.OVERSEAS MODE

3.DELAYED FAX

1.DOC 2.MEMORY

AUTO DIAL NUMBERS AND DIALING OPTIONS

8 - 1

BHLMFC-US-MFC3100C-FM5.5

Auto Dial Numbers

and Dialing Options

Storing Numbers for Easy Dialing

You can set up your MFC to do two types of easy dialing: Speed Dial and

Groups for Broadcasting faxes.

Storing Speed Dial Numbers

You can store Speed Dial numbers, so when you dial you will have to press only

five keys (Search/Speed Dial, #, the two-digit location, and Black Fax Start).

The MFC has 40 Speed Dial locations.

Press Menu/Set, 2, 3, 1.

Use the dial pad to enter a two-digit

location (01-40), and then press

Menu/Set.

Enter the number (up to 20 digits),

and then press Menu/Set.

Use the dial pad to enter the name (up to

15 characters), and then press

Menu/Set. You can use the chart on

page 5-3 to help you enter letters—OR—

Press Menu/Set, and then go to Step 5 to store the number without a name.

Return to Step 2 to store another Speed Dial number—OR—Press Stop/Exit .

If you loose electrical power, auto dial numbers in memory will not be lost.

(For USA Only) Speed Dial location 01 has been pre-programmed for the Brother

fax-back system. You can override it if you wish.

1.SPEED-DIAL

SPEED-DIAL? #

#05:

NAME:

AUTO DIAL NUMBERS AND DIALING OPTIONS

8 - 3

BHLMFC-US-MFC3100C-FM5.5

Setting Up Groups for Broadcasting

Groups allow you to send the same fax message to many fax numbers by

pressing only five keys (Search/Speed Dial, #, the two-digit location, and Black

Fax Start). First, you’ll need to store each fax number as a Speed Dial number.

Then, you can combine them into a Group. Each Group uses up a Speed Dial

number. You can have up to six Groups, or you can assign up to 39 numbers to

one large Group.

(See

Storing Speed Dial Numbers, page 8-1 and Broadcasting, page 8-5.)

Press Menu/Set, 2, 3, 2.

Press Search/Speed Dial, and then

enter the two-digit location where you

wish to store the Group number,

and then press Menu/Set.

(For example, press

Search/Speed Dial, 07.)

Use the dial pad to enter the Group

number, and then press Menu/Set.

(For example, press 1 for Group 1.)

To include Speed Dial numbers in the

Group, enter them as if you were dialing.

For example, for Speed Dial locations 05

and 09, press Search/Speed Dial, 05,

and then press Search/Speed Dial,

09. The LCD shows: #05#09.

Press Menu/Set to accept the numbers for this Group.

Use the dial pad and the chart on

page 5-3 to enter a name for the Group,

and then press Menu/Set.

(For example, NEW CLIENTS).

Press Stop/Exit.

You can print a list of all Speed Dial numbers. (See Chapter 10, Printing

Reports

2.SETUP GROUPS

PRESS SPEED DIAL

SPEED-DIAL? #

SETUP GROUP:G0

G01:

ENTER & SET KEY

G01:#O5#O9

NAME:

AUTO DIAL NUMBERS AND DIALING OPTIONS

8 - 5

BHLMFC-US-MFC3100C-FM5.5

Broadcasting (Not Available for Color Fax)

Broadcasting is automatically sending the same fax message to multiple fax

numbers. Using the Menu/Set key, you can include Groups, Speed Dial

locations plus up to 50 manually dialed numbers. If you did not use up any

locations for Groups, access codes or credit card numbers, you can "broadcast"

faxes automatically to up to 90 different locations from the MFC. However,

available memory will vary with all types of jobs in memory and numbers of

locations used for broadcasting. If you broadcast to more than the maximum

locations available, you will not be able to set up transmissions using Dual

Access and the Timer.

Although the easiest way to broadcast is to press Group keys, you can include

Speed Dial and manually dialed numbers in the same broadcast. You must press

Menu/Set between each of these locations. Use Search/Speed Dial to help

you choose the numbers easily.

(See

Setting Up Groups for Broadcasting, page 8-3.)

After the broadcast is finished, a Broadcast Report will be printed automatically

to let you know the results.

■ To stop the broadcast in progress, press Stop/Exit. The LCD asks if you want

to cancel the location that is being sent.

■ Enter the long dialing sequence numbers as you normally would, but keep in

mind that each key counts as one location, so the number of locations you can

call becomes limited.

■ If the line is busy or for other reasons a connection could not be made while

broadcasting, the MFC will redial the number automatically.

■ If the memory is full, press Stop/Exit to abort the job or if more than one page

has been scanned, press Black Fax Start to send the portion that is in the

memory.

Place the original face down in the ADF.

Enter a number using Speed Dial, a Group number, Search or the dial pad.

Example: Group number

Press Menu/Set. You will be prompted to press the next number.

Enter the next number.

Example: Speed Dial

Press Menu/Set.

Enter the fax number.

Example: Manual dialing using the dial pad.

Press Black Fax Start.

Your MFC will read the original into memory and then start sending faxes to the

numbers you entered.

8 - 6

AUTO DIAL NUMBERS AND DIALING OPTIONS

BHLMFC-US-MFC3100C-FM5.5

Pause

Press Redial/Pause to insert a 3.5 second pause between numbers. If you are

dialing overseas, you can press Redial/Pause as many times as needed to

increase the length of the pause.

Fax Redial

If you’re sending a fax manually and the line is busy, press Redial/Pause to

try again. Anytime you want to make a second call to the last number dialed,

press Redial/Pause to save time.

If you’re sending a fax automatically and the line is busy, the MFC will redial

automatically up to three times at 5 minute intervals.

Tone/Pulse (For Canada Only)

If you have pulse dialing service, but need to send tone signals (for example, for

telephone banking), follow the directions below. If you have touch tone service,

you do not need this feature to send tone signals.

Lift the handset.

Press #. Any digits dialed after this send tone signals.

When you hang up, the MFC returns to pulse dialing service.

REMOTE FAX OPTIONS (NOT AVAILABLE FOR COLOR FAX)

9 - 1

BHLMFC-US-MFC3100C-FM5.5

Remote Fax Options

(Not Available for Color Fax)

Fax Forwarding/Paging

Programming a Fax Forwarding Number

When Fax Forwarding is set to ON, your MFC stores the received fax in

memory. Then it dials the fax number you’ve programmed and forwards the fax

message.

Press Menu/Set, 2, 5, 1.

Press until the LCD shows

FAX FORWARD?, and then press

Menu/Set.

The LCD prompts you to enter the fax

number where faxes will be forwarded.

Enter the forwarding number (up to 20

digits), and then press Menu/Set.

Press Stop/Exit.

Programming Paging Number

When Paging is selected, your MFC dials the pager number you’ve programmed,

and then dials your Personal Identification Number (PIN); this activates your

pager so you will know that you have a fax message in the memory.

Press Menu/Set, 2, 5, 1.

Press until the LCD shows

PAGING?, and then press Menu/Set.

Enter your pager phone number (up to 20

digits) followed by # #, and then press

Menu/Set. Do not include the area code

if it is the same as that of your MFC.

For example, 1 8 0 0 5 5 5 1 2 3 4 # #.

You cannot use Paging and Fax Forwarding at the same time.

You cannot use Paging and Fax Forwarding when Fax Storage is set to OFF.

1.FAX FWD/PAGING

FWD#:

1.FAX FWD/PAGING

PAG#:

9 - 2

REMOTE FAX OPTIONS (NOT AVAILABLE FOR COLOR FAX)

BHLMFC-US-MFC3100C-FM5.5

If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter

your MFC telephone number followed by # #, and then press Menu/Set.

For example, 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #

—OR—

If you do not need a PIN, press Redial/Pause, enter the fax number of your

MFC followed by # #, and then press Menu/Set.

For example, Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #

Press Stop/Exit.

Setting Fax Storage

If you set Fax Storage to ON, you will be able to retrieve fax messages from

another location using Fax Forwarding, Paging, or Remote Retrieval functions.

The LCD will indicate when you have a fax stored in memory.

Press Menu/Set, 2, 5, 2. The LCD

prompts you to choose a fax setting.

Press to select ON (or OFF),

and then press Menu/Set.

Press Stop/Exit.

Backup Print

If you’ve set FAX STORAGE to ON, your MFC automatically prints faxes as

they are received into memory. This is a safety feature in case the power goes

out so you won’t lose your messages.

You cannot change a Paging number or PIN remotely.

If there are faxes in memory when you

turn the Fax Storage OFF, the LCD

prompts you to erase any faxes in

memory.

If you press 1, all fax data is erased and Fax Storage is turned off. If you press

2, data is not erased and Fax Storage remains on.

(See

Printing a Fax in Memory, page 6-4.)

2.FAX STORAGE

ERASE ALL FAX?

1.YES 2.NO

REMOTE FAX OPTIONS (NOT AVAILABLE FOR COLOR FAX)

9 - 3

BHLMFC-US-MFC3100C-FM5.5

Changing Remote Retrieval Access Code

Enter your Remote Access Code when the MFC picks up your call, so you can

access features remotely. The access code is preset to 1 5 9 , but you can

change this. (See

Operation from Extension Telephone, page 6-4.)

Press Menu/Set, 2, 5, 3.

Enter a three-digit number from 000 to

999, and then press Menu/Set. The “” cannot be changed. (Do not use the

same digits that appear in your Fax Receive Code or Telephone Answer Code.)

Press Stop/Exit.

Remote Retrieval

You can call your MFC from any fax machine using touch tone, then use the

Remote Retrieval Access Code and other button presses to retrieve fax

messages. Cut out the Remote Retrieval Access Card on the last page and keep

it in your wallet as an aid.

Using Remote Retrieval Access Code

Dial your fax number from a fax machine using touch tone.

When your MFC answers, immediately enter your Remote Retrieval Access

Code (1 5 9 ).

The MFC signals the kinds of messages received:

1 long beep — Fax message(s)

No long beeps — No messages

The MFC prompts you with two short beeps to enter a command. If you wait

longer than 30 seconds to enter a command, the MFC hangs up. If you enter an

invalid command, the MFC beeps three times.

Press 9 0 to reset the MFC when you’re finished.

Hang up.

Note

If your MFC is set to MANUAL mode, you can access it by waiting about 2

minutes, and then entering the Remote Retrieval Access Code within 30

seconds.

3.REMOTE ACCESS

REMOTE FAX OPTIONS (NOT AVAILABLE FOR COLOR FAX)

9 - 5

BHLMFC-US-MFC3100C-FM5.5

Retrieving Fax Messages

Dial your fax number.

When you hear the beep, immediately enter your Remote Retrieval Access Code

(1 5 9 ).

As soon as you hear two short beeps, use the dial pad to press 9 6 2.

Using the dial pad, enter the number of the remote fax machine where you want

your fax messages forwarded (up to 20 digits) followed by # #.

After you hear your MFC beep, hang up and wait.

Your MFC calls the remote fax machine. The remote fax machine prints your

fax messages.

Changing Fax Forwarding Number

You can change the default setting of your fax forwarding number from a

remote fax machine.

Dial your fax number.

When you hear the beep, immediately enter your Remote Retrieval Access Code

(1 5 9 ).

When you hear two short beeps, use the dial pad to press 9 5 4.

Enter the new number of the remote fax machine where you want your fax

messages forwarded (up to 20 digits) followed by # #.

After you hear your MFC beep, hang up.

Note

You cannot use and # as dial numbers. However, if you want to store a

pause, press #.

Note

You cannot use and # as dial numbers. However, if you want to store a

pause, press #.

MAKING COPIES

11 - 2

BHLMFC-US-MFC3100C-FM5.5

Out of Memory Message

If the memory becomes full while you

are making copies, the LCD shows a

message:

If the OUT OF MEMORY message appears while you are scanning the first

page of your original, press Stop/Exit to cancel. Clear some jobs from memory

so you can continue. If you were scanning subsequent page(s), press Black

Copy or Color Copy to print the scanned pages—OR—Press Stop/Exit to

cancel.

Temporary Copy Settings

You can improve your copies by using the

Copy keys: Quality and Options. These

setting are temporary, and the MFC returns to

its default settings when you finish copying.

Copying Using Multiple Settings

You can try different combinations of

settings for the best results. After you

finish your settings using the Quality

or Options keys, the LCD shows:

■ Press if you want to select additional settings.

—OR—

Press Black Copy or Color Copy if you are finished choosing settings.

Note

To gain extra memory, you can turn off Fax Storage (see page 9-2).

—OR—Print the faxes in memory (see page 6-4).

OUT OF MEMORY

PRESS COPY OR

FOR NEXT OPT.

11 - 3

MAKING COPIES

BHLMFC-US-MFC3100C-FM5.5

Using the Quality Key

The Quality key temporarily changes the copy quality setting (NORMAL,

FAST or BEST).

Place the original face down in the ADF.

Press Quality.

Press to select the copy quality (resolution), and then press Menu/Set.

To start copying now, press Black Copy or Color Copy. If you would like to

choose additional copy options, press Options and then select each setting.

Press

Quality

and

FAST: Fast copy speed and lowest ink

consumption. Use FAST to save time

(documents to be proof-read, large

documents or many copies).

NORMAL: Recommended mode for ordinary

printouts. Good copy quality with adequate

copy speed.

BEST: Use this mode to copy precise images such

as photographs. BEST uses the highest

resolution and slowest speed.

NORMAL

MAKING COPIES

11 - 4

BHLMFC-US-MFC3100C-FM5.5

Using the Options Key

Use the Options key to set number of copies, paper type, paper size,

brightness, enlargement/reduction ratio and special copy options for the next

copy only.

Paper Type

You can change the paper type setting for the next copy only.

Place the original face down in the ADF.

Use the dial pad to enter the number of copies you want (up to 99).

Press Options and press to select OPT:PAPER TYPE, and then press

Menu/Set.

Press to select the type of paper you are using (PLAIN, INKJET,

GLOSSY or TRANSPARENCY), and then press Menu/Set.

If you selected GLOSSY, press to select 4-COLOR or 3-COLOR, and

then press Menu/Set.

Press Black Copy or Color Copy—OR—Press for additional settings.

Press

Options

Menu Selections Options

Factory

Setting

OPT:#OF

COPIES01

NO. OF COPIES:XX 01

OPT:PAPER TYPE

PLAIN/INK JET/GLOSSY

(4-COLOR or 3-COLOR)/

TRANSPARENCY

PLAIN

OPT:PAPER SIZE LETTER/LEGAL/A4/

POST CARD

: 4" × 6"

LETTER

OPT:BRIGHTNESS

-+ -+

OPT:ELG/RDC 50%/78% LGL>LTR/

94% A4>LTR/100%/

104% EXE>LTR/150%/

200%/ZOOM

100%

OPT:SPECIAL 2 IN 1*/OFF

*(Black and White only)

OFF

Note

The print quality of black ink varies depending on the kind of glossy paper you

are using. Black ink is used when you select 4-COLOR. If the glossy paper you

are using repels the black ink, select 3-COLOR, which simulates black ink by

combining the three ink colors.

MAKING COPIES

11 - 8

BHLMFC-US-MFC3100C-FM5.5

Color Adjustment

Press Menu/Set, 3, 2.

Press to select RED, GREEN or

BLUE, and then press Menu/Set.

Press to make a darker copy, or

press to make a lighter copy, and

then press Menu/Set.

Return to Step 2 to select the next color

—OR—

Press Stop/Exit.

Copy Contrast

You can change the contrast to help an image look sharper and more vivid.

Press Menu/Set, 3, 3.

Press to increase the contrast, or

press

to decrease the contrast, and

then press Menu/Set.

Press Stop/Exit.

2.COLOR ADJUST

R:– +

Light Dark

B:– +

G:– +

– +

11 - 9

MAKING COPIES

BHLMFC-US-MFC3100C-FM5.5

Legal Limitations

Color reproductions of certain documents are illegal and may result in either

criminal or civil liability. This memorandum is intended to be a guide rather

than a complete listing of every possible prohibition. In case of doubt, we

suggest that you check with counsel as to any particular questionable

documents.

The following documents issued by the United States/Canadian Government or

any of its Agencies may not be copied:

• Paper money

• Bonds or other certificates of indebtedness

• Certificates of Deposit

• Internal Revenue Stamps (canceled or uncanceled)

• Selective Service or draft papers

• Passports

• United States/Canadian Postage Stamps (canceled or uncanceled)

• Food Stamps

• Immigration Papers

• Checks or drafts drawn by Governmental agencies

• Identifying badges or insignias

Copyrighted works cannot be copied; however, sections of a copyrighted work

can be copied for “fair use.” Multiple copies would indicate improper use.

Works of art should be considered the equivalent of copyrighted works.

Licenses and Certificates of Title to motor vehicles may not be copied under

certain state/provincial laws.

USING THE MFC AS A PRINTER

12 - 1

BHLMFC-US-MFC3100C-FM5.5

Using the MFC as a Printer

Features

The Multi-Function Center offers you many features you’ll find in a high quality

ink jet printer.

Fast Printing Speed—Using Draft mode, you can print up to 8 pages per

minute in full color, and up to 10 pages per minute in black.

Brilliant High Quality Output—Printing at 2400 × 1200 dpi resolution on

glossy paper gives you highest resolution output.

Beautiful Elaborate Output—You can utilize 2 in 1, watermark printing,

True2Life technology and other features for making beautiful outputs.

Low Running Cost—Whenever you run out of a particular color ink, you’ll

replace only the cartridge that’s empty.

Bi-directional Parallel Interface—The parallel interface allows bi-directional

(IEEE 1284 compliant) communication with your computer.

USB—Universal Serial Bus Interface allows for fast comunication with your

computer.

Straight Paper Path—The MFC can use various types of paper: plain paper,

Ink Jet Paper, glossy paper, transparencies, and envelopes. Using the

appropriate paper reduces the occurrence of paper jams. For complete

information about what kinds of paper to use with the MFC, please read

Chapter 3 in this manual.

Printer Driver

You can change the following printer settings when you print from your

computer:

■ Quality (Speed) /Media

■ Color Matching

■ Halftone

■ Color Enhance/True2Life

■ Fast Draft Mode

■ Watermark

■ Print Date & Time

PRINTER DRIVER SETTINGS (FOR WINDOWS

ONLY)

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BHLMFC-US-MFC3100C-FM5.5

Paper Tab

The paper tab screen allows you to set up the Paper Size, Paper Source, Paper

Thickness, Orientation, Scaling, and Copy/Page Order.

To access the Brother printer driver, select Print from the File menu. In the Print

dialog box, select Brother MFC-3100C from the Name drop down list. Click the

Properties button. The Brother MFC-3100C on BRMFC: Properties dialog box

will appear:

Select the Apply button to apply your selected settings.

To return to the default settings, click the Default button, then click the Apply

button.

Select the Paper Size and Orientation.

Select number of Copies and Page Order.

Select Paper Thickness, Scaling and Paper Source.

Paper Size

The paper size selection provides a large selection of standard paper sizes or you

can even create custom sizes ranging form 3.5 × 5” to 8.5 × 14”. To select the

paper size you want to use click the icon.

13 - 3

PRINTER DRIVER SETTINGS (FOR WINDOWS

ONLY)

BHLMFC-US-MFC3100C-FM5.5

Orientation

Orientation selects the position of how your document will be printed (Portrait

or Landscape).

Copy/Page Order

Copies

The copies selection sets the number of copies that will be printed (1 to 50).

Collate

With the collate check box selected, one complete copy of your document will

be printed and then repeated for the number of copies you selected. If the collate

check box is not selected, then each page will be printed for all the copies

selected before the next page in the document is printed.

Reverse Order

Reverse Order prints the pages of your document in the opposite order.

13 - 5

PRINTER DRIVER SETTINGS (FOR WINDOWS

ONLY)

BHLMFC-US-MFC3100C-FM5.5

Quality/Color Tab

The Quality/Color tab screen provides Quality, Media type, Document type,

Color/Mono settings, Bi-directional Printing settings and Fast Draft Mode. All

of these selections are designed to offer the best quality output for your

document needs.

Select the Apply button to apply your selected settings.

To return to the default settings, click the Default button, then click the Apply

button.

Quality

The quality selection allows you to choose the print resolution you want your

document. Print quality and speed are related. The higher the quality the longer

it will take to print the document. The quality selections available vary

depending on the media selection.

■ Draft: The fastest print mode and the lowest ink consumption. Use this mode to

print large volume documents or a document for proofing.

■ Normal: Recommended for ordinary printouts.

■ Fine: Better print quality than normal mode and faster print speed than Super

Fine.

■ Super Fine: Use this mode to print precise images such as photographs. Since

the print data is much larger than normal mode, the processing time, data

transfer time and print time will be longer.

PRINTER DRIVER SETTINGS (FOR WINDOWS

ONLY)

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BHLMFC-US-MFC3100C-FM5.5

Media

To achieve the best print results, the media being printed on should be selected

in the driver. The MFC changes the way it places dots, depending on the

selected media type.

Document

The printer driver will select the most suitable color matching method,

depending on your document type. Generally, text and business graphics are

printed vividly and photographic images are printed softly.

■ Auto: The printer driver automatically selects the document type.

■ Photo: Select this mode for photographic images.

■ Graphics: Select this mode for documents that contain text or business graphics

(charts or clip art).

■ Custom: If you want to select the color matching method and halftone method,

manually select this mode.

Paper Type Recommended Print Quality Selection

Plain Paper Normal

Inkjet Paper Fine

Glossy Paper (4 color) Super Fine

Glossy Paper (3 color) Super Fine

Transparencies Fine

Transparencies (mirror) Fine

Note

The print quality of black ink varies depending on the kind of glossy paper you

are using. Black ink is used when you select Glossy Paper (4 color). If the

glossy paper you are using repels the black ink, select Glossy Paper (3 color),

which simulates black ink by combining the three ink colors.

PRINTER DRIVER SETTINGS (FOR WINDOWS

ONLY)

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BHLMFC-US-MFC3100C-FM5.5

Print Watermark

The Print Watermark feature offers the following print choices:

■ On all pages

■ On first page only

■ From second page

■ Custom

In background

With the In background feature checked the Watermark will print on the page

behind your document. If this feature is not checked then the Watermark will

print on top of your document.

Watermark Style

You can change the Watermark’s size and the position on the page by selecting

the Watermark, and then clicking the Edit button. If you want to add a new

Watermark, click the New button, and then select Text or Bitmap in the

Watermark Style.

Watermark Text

Enter your Watermark text into the Text Box, and then select the Font, Size,

Color and Style.

Watermark Bitmap

Enter the file name and location of your bitmap image in the File box or Browse

for the file location. You can also set the scaling size of the image.

Position

The position settings offer controls for where the Watermark is positioned on

the page.

13 - 11

PRINTER DRIVER SETTINGS (FOR WINDOWS

ONLY)

BHLMFC-US-MFC3100C-FM5.5

Device Options

Set the Print Date & Time as the Printer Function:

Print Date & Time

When enabled the Print Date and Time feature will automatically print the date

and time from your computer’s system clock on your document.

Click the Setting button to change the Date and Time Format, Position and Font.

To include a background with the Date and Time, select Opaque. When Opaque

is selected, you can click on the Color button to change the color of the Date and

Time background.

Note

The Date and Time indicated in the selection box shows the format that will be

printed. The actual Date and Time printed on your document is automatically

retrieved from the settings of your computer.

PRINTER DRIVER SETTINGS (FOR WINDOWS

ONLY)

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BHLMFC-US-MFC3100C-FM5.5

Support

The Support Tab provides driver version information and setting information. In

addition there are links to the Brother Solutions Center and Driver Update Web sites.

Click the Support tab to display the following screen:

Select the Apply button to apply your selected settings.

To return to the default settings, click the Default button, then click the Apply

button.

Web Update

Web Update checks the Brother web site for updated drivers, and then it

automatically downloads and updates the printer driver on your computer.

Brother Solutions Center

The Brother Solutions Center is a Web site offering information about your

Brother product including FAQs, User Guides, Driver updates and Tips for

using your machine.

PRINTER DRIVER SETTINGS (FOR WINDOWS

ONLY)

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BHLMFC-US-MFC3100C-FM5.5

Advanced Options

Click the Advanced... button in the Layout tab or Paper/Quality tab to access

the screen below:

*1 Paper /Output

Paper Size - Select the paper size of the document you are printing. This size

should be the same as the paper size that is set in your application software.

Copy Count - Type the number of copies you want.

13 - 17

PRINTER DRIVER SETTINGS (FOR WINDOWS

ONLY)

BHLMFC-US-MFC3100C-FM5.5

*2 Graphic

Print Quality - The quality selection allows you to choose the print resolution

you want for your document. Print quality and speed are related. The higher the

quality the longer it will take to print the document. The quality selections

available vary depending on the media selection.

Draft: The fastest print mode and the lowest ink consumption. Use this mode to

print large volume documents or a document for proofing.

Normal: Recommended for ordinary printouts.

Fine: Better print quality than normal mode and faster print speed than Super

Fine.

Super Fine: Use this mode to print precise images such as photographs. Since

the print data is much larger than normal mode, the processing time, data

transfer time and print time will be longer.

Plain Paper: Draft, Normal, Fine, Super Fine

Inkjet Paper: Normal, Fine, Super Fine

Glossy Paper (4 color): Fine, Super Fine

Glossy Paper (3 color): Fine, Super Fine

Transparency: Fine, Super Fine

Transparency (mirror): Fine, Super Fine

*3 Document Options

Halftone Pattern - The MFC can use several methods of arranging where dots are

placed on the paper to express halftones. You can select what predefined pattern is

used for your document.

Photo

This method creates smooth halftones suitable for photographic images. It takes

more time to process the data, but this selection can express more levels of

halftones and creates more natural images.

Cluster

This is suitable for business graphics such as charts, graphs and drawings. This

selection creates sharper printouts and has a shorter processing time.

Auto

If you selected Plain Paper and the print resolution is less than Fine Quality,

Auto works as Cluster. If you select another media type or a higher resolution,

Auto works as Photo.

Note

The print quality that can be selected depends on the media you selected.

You can select the following quality settings for each media.

PRINTER DRIVER SETTINGS (FOR WINDOWS

ONLY)

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BHLMFC-US-MFC3100C-FM5.5

*4 Printer Features

Fast Draft Mode - This mode prints using both black and cyan ink offering a

faster print speed then mono draft mode.

Bi-directional Print - When Bi-Directional Print is set to ON, the print head

prints in both directions and offers faster print speeds. When OFF is selected,

the print head prints in one direction only and provides higher print quality.

If you selected Plain Paper, Auto works in Bi-Directional Print mode.

Paper Thickness - Depending on the thickness of the paper you are using, you can

improve the quality of your output by selecting the correct thickness. This setting

provides the best positioning of the paper for printing. For example if you were

printing on thin paper, you would select Thin in the Paper Thickness selection to

achieve the best paper handling and improved output for that paper type.

Regular

Thin

Thick

Thicker

Auto

If you selected Envelops in the Print Size, Auto works as Thicker. If you select

any other print size, Auto works as Regular.

USING THE WINDOWS

-BASED BROTHER MFL-PRO CONTROL CENTER

14 - 2

BHLMFC-US-MFC3100C-FM5.5

How to Turn Off AutoLoad

Left click the Control Center icon and click Show.

When the Control Center icon appears, left click on the Smart Click

Control Center button. A dialogue box with a check box labeled “AutoLoad

Pop-up” will appear:

Uncheck the AutoLoad Pop-Up option.

Using the Color Scan Key

You can use the Scan to key on the control

panel to scan originals into your word

processing, graphics or E-mail applications.

The advantage of using the Scan to key is

that you avoid the mouse clicks required to

scan from your PC.

Before you can use the Scan to key on the control panel, you must have

connected the MFC to your Windows

based PC and loaded the appropriate

Brother Drivers for your version of Windows

. When you are ready to use the

Scan to key, make sure the Brother Control Center application is running on

your PC. (For details about how to configure the Brother Control Center buttons

to launch the application of your choice using the Scan to key, see

Brother

Control Center Features

, page 14-4 to14-6.)

If you have connected a Macintosh, the control panel keys will not work with

your computer. Please see page 18-1.

14 - 3

USING THE WINDOWS

-BASED BROTHER MFL-PRO CONTROL CENTER

BHLMFC-US-MFC3100C-FM5.5

Scan to E-mail

You can scan either a black and white or a color original into your E-mail

application as a file attachment. Although the Brother Control Center can be

configured to send only black and white or color file attachments at one time,

you can easily change this setting. (For details

see Scan to E-mail, pages 14-8 to

14-10.)

Place the original face down in the ADF.

Press Scan to.

Press to select SCAN TO E-MAIL, and then press Menu/Set.

The MFC will scan the original, create a file attachment, and launch your E-mail

application, displaying the new message waiting to be addressed.

Scan Image

You can scan a color picture into your graphics application for viewing and

editing.

Place your original face down in the ADF.

Press Scan to.

Press to select SCAN IMAGE, and then press Menu/Set.

Scan/OCR

If your original is text, you can have it automatically converted by ScanSoft™

TextBridge

to an editable text file and then displayed in your word processing

application for further editing.

Place your original face down in the ADF.

Press Scan to.

Press to select SCAN/OCR, and then press Menu/Set.

The MFC will scan the original perform OCR in ScanSoft

™ TextBridge

, and

then display the result in your word processing application for viewing and

editing.

USING THE WINDOWS

-BASED BROTHER MFL-PRO CONTROL CENTER

14 - 4

BHLMFC-US-MFC3100C-FM5.5

Brother Control Center Features

Auto Configuration

During the installation process the Control Center checks your system to

determine the default applications for E-mail, word processing and graphics

viewer/editor. For example, if you are using Outlook as your default E-mail

application, the Control Center automatically will create a link and a scanning

application button for Outlook.

You can change a default application by right clicking on any of the scan buttons

in the Control Center and selecting a different application. For example,

you can change a scan button from MS Word to MS Word Pad

by changing the application that is listed for the Word Processor.

Scanning Operations

Scan to File—allows you to scan directly to a disk file with two mouse clicks.

You can change the file type, destination directory and file name, as needed.

Scan to E-mail—enables you, with just two mouse clicks, to scan a picture or

text document directly into an E-mail application as a standard attachment. You

have the option of selecting the file type and resolution for the attachment.

Scan to Word Processor—enables you to scan a text document, run ScanSoft

TextBridge OCR and insert the text original (not graphic image) into a word

processing file with just two mouse clicks. You have the option of selecting the

destination word processing program, such as Word Pad, MS Word, Word

Perfect, etc.

Scan to Graphic Application—allows you to scan an image directly into any

graphic viewer/editor application. You can select the destination application,

such as MS Paint or Corel PhotoPaint.

USING THE WINDOWS

-BASED BROTHER MFL-PRO CONTROL CENTER

14 - 6

BHLMFC-US-MFC3100C-FM5.5

Setting Up the Scanner Configurations

The Pop-Up application stores eight different scanning modes. Each time you

scan an original, you will choose the most appropriate scanning mode from the

following:

Faxing, Filing and Copying

Text for OCR

Photos

Photos (High Quality)

Photos (Quick Scan)

Custom

Draft Copy

Fine Copy

Each mode has its own set of stored settings. You can keep the factory default

settings or change them at any time:

Resolution—Select the scanning resolution you most frequently use.

Color Mode—From the pull-down list, select

Scan Size—From the pull-down list, select

Brightness—Slide the adjuster from 0% to 100%

Contrast—Slide the adjuster from 0% to 100%

Click OK to save your changes. If you make a mistake or later decide to return

to the original default setting, just click the Restore Defaults button when the

scanning mode is displayed.

To Access the Scanner Configurations Screen:

Place the original in the ADF.

Right-click the appropriate Control Center button to display Configurations…,

then click it. The configuration screen for that Control Center button will

appear.

To save your settings, press the OK button—OR—To return to the factory

default settings, press the Restore Defaults button.

Perform an Operation from the Control Center Screen

If you see this screen it means you left-clicked a button in the Control Center

window without first placing an original in the ADF.

Place the original in the Brother machine’s ADF, then click OK to return to the

Control Center screen.

14 - 9

USING THE WINDOWS

-BASED BROTHER MFL-PRO CONTROL CENTER

BHLMFC-US-MFC3100C-FM5.5

Scanner Settings

From the pull-down list, select the scanning mode that is appropriate for the type

of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High

Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.

To change any of the settings for that mode, click the Modify Settings… button.

E-mail Application

E-mail Package—From the pull-down list, select your E-mail application.

E-mail Settings—Click the EMail Settings… button to set up links.

The Links Preferences window will appear:

File Attachments

Do not convert files—Click this checkbox if you do not want to change the file

type of attachments. The Conversion Options will not be available (grayed).

Convert MAX files only—Click this checkbox if you want to convert only

attachments that are PaperPort files.

Convert all files when possible—Click this checkbox if you want to change the

file type of all attachments.

USING THE WINDOWS

-BASED BROTHER MFL-PRO CONTROL CENTER

14 - 10

BHLMFC-US-MFC3100C-FM5.5

Conversion Options

Format

Combine all files into one file when possible—Click this checkbox to combine

all files of the same type into one file.

Convert non-image files to color—Click this checkbox to convert all files that

have been processed through OCR to color.

Show QuickSend Menu

Click this checkbox if you want the Select QuickSend Recipient window to be

displayed when you choose Scan to E-mail. This feature works only with MAPI

type E-mail applications, such as Microsoft Exchange, Microsoft Outlook and

Eudora.

QuickSend List

You can create a list of Email names and addresses for quick selection.

Click the New button to add a name(s) to your QuickSend list. Your Email

phone book listing is displayed, so you can select stored names or create new

ones:

Highlight the name(s) you want to add to your list, click the User button, then

click OK to return to the Link Preference window.

From the Link Preference window, you can remove a name from the QuickSend

list, highlight the name and clicking the Delete button.

14 - 11

USING THE WINDOWS

-BASED BROTHER MFL-PRO CONTROL CENTER

BHLMFC-US-MFC3100C-FM5.5

Scan to Word Processor

Scanner Settings

From the pull-down list, select the scanning mode that is appropriate for the type

of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High

Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.

To change any of the settings for that mode, click the Modify Settings… button.

USING THE WINDOWS

-BASED BROTHER MFL-PRO CONTROL CENTER

14 - 12

BHLMFC-US-MFC3100C-FM5.5

Word Processor

Word Processor—From the pull-down list, select the word processor you want

to use.

Click the Link Settings… button to display a screen to set up a link to the

version of OCR and document format that you want to use:

OCR Package—From the pull-down list, select TextBridge Classic OCR if you

want to use the OCR package that was installed with the Brother software.

Click the OCR Settings… button to choose how the OCR application will read

the pages you scan into your word processor application.

The Preferences window will appear:

Select your setting and click OK.

• Auto Orientation—Check this checkbox if you want your word processor

application to read the page as it is set up.

• Decolumnized Output—Check this checkbox if you want your word

processor application to read across the entire page from left to right.

• Document Format—From the pull-down list, select the file format you

want to use for your word processor or text documents.

14 - 13

USING THE WINDOWS

-BASED BROTHER MFL-PRO CONTROL CENTER

BHLMFC-US-MFC3100C-FM5.5

User Defined Button

Scanner Settings

From the pull-down list, select the scanning mode that is appropriate for the type

of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High

Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.

To change any of the settings for that mode, click the Modify Settings… button.

Target Application

Application—From the pull-down list, select the application you want to add to

this Pop-Up screen.

Click the Custom Link Settings… button to set up links for your user-defined

application.

Copy

USING THE WINDOWS

-BASED BROTHER MFL-PRO CONTROL CENTER

14 - 14

BHLMFC-US-MFC3100C-FM5.5

Scanner Settings

From the pull-down list, select the scanning mode that is appropriate for the type

of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High

Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.

To change any of the settings for that mode, click the Modify Settings… button.

Copy Settings

Brother MFC-3100C

Copies—Enter the number of copies you want to print.

To change the copy options, click the Copy Options... button.

Click the OK button to save your Copy settings.

Send a Fax

Scanner Settings

From the pull-down list, select the scanning mode that is appropriate for the type

of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High

Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.

To change any of the settings for that mode, click the Modify Settings… button.

14 - 15

USING THE WINDOWS

-BASED BROTHER MFL-PRO CONTROL CENTER

BHLMFC-US-MFC3100C-FM5.5

FAX Settings

Brother MFL Pro Fax

FAX Resolution—Fine (200 × 200)

To change the fax options, click the FAX Options… button.

Click the OK button when you are ready to save your FAX settings.

The MFL Pro Fax on COM1 Properties screen appears:

Select the Paper Size and Orientation (Portrait or Landscape) and click OK.

To return to the factory default settings, click the Restore Defaults button.

USING SCANSOFT™ PAPERPORT

FOR BROTHER/TEXTBRIDGE

15 - 1

BHLMFC-US-MFC3100C-FM5.5

Scanner and Using ScanSoft™

PaperPort

and TextBridge

OCR

(For Windows

Only)

Using ScanSoft™ PaperPort

and TextBridge

ScanSoft™ PaperPort

for Brother is a document management application. You

will use PaperPort

to view scanned documents. PaperPort

has a sophisticated,

yet easy-to-use, filing system that will help you organize your graphics and text

documents. It allows you to combine or “stack” documents of different formats

for printing, faxing or filing. ScanSoft™ PaperPort

can be accessed through

the ScanSoft™ PaperPort

program group. See On-Line Documentation for

Multi-Function Link

Pro on the CD-ROM.

The complete ScanSoft™ PaperPort

Owner’s Manual, including ScanSoft™

TextBridge

OCR, is in the On-Line Documentation on the CD-ROM. This

chapter is only an introduction to the basic operations.

When you install Multi-Function Link

Pro, ScanSoft

™

PaperPort

for Brother

and ScanSoft™ TextBridge

OCR are installed with it automatically.

For Windows

95/98/98SE, and Windows NT

Workstation 4.0, Windows

and Windows

2000 Professional:

Select Start, Settings, Control Panel, Add/Remove Programs and the Install/

Uninstall tab. Select PaperPort

from the list and click the Add/Remove button.

To Uninstall PaperPort

and ScanSoft

™

TextBridge

15 - 2

USING SCANSOFT™ PAPERPORT

FOR BROTHER/TEXTBRIDGE

BHLMFC-US-MFC3100C-FM5.5

Viewing Items in ScanSoft™ PaperPort

for Brother

ScanSoft™ PaperPort

provides

several ways to view items:

Desktop View displays a

thumbnail, a small graphic that

represents each item in a Desktop

or folder. Items in the selected

folder appear on the PaperPort

Desktop. You can see PaperPort

items (MAX files) and non-

PaperPort

items (files created

using other applications). Non-

PaperPort

items include an icon

that indicates the application that

was used to create the item; a non-

PaperPort

item is represented by

a small rectangular thumbnail and

not an actual image.

Page View displays a close-up of a

single page and you can open a

PaperPort

item by double-

clicking on it. As long as you have

the appropriate application on

your computer to display it, you

can also double-click a non-

PaperPort

item to open it.

Organizing Your Items in Folders

PaperPort

has an easy-to-use filing system for organizing your items. The

filing system consists of folders and items that you select to view in Desktop

View. An item can be a PaperPort

item or a non-PaperPort

item:

■ Folders are arranged in a “tree” structure in the Folder View. You use this pane

to select folders and view their items in Desktop View.

■ You can simply drag and drop an item onto a folder. When the folder is

highlighted, release the mouse button and the item is stored in that folder.

■ Folders can be “nested”—that is, stored in other folders.

■ When you double-click a folder, its items (both PaperPort

MAX files and other

files) appear on the Desktop.

■ You can also use Windows

Explorer to manage the folders and items shown in

Desktop View.

Destop View displays items

as thumbnails

Page View displays each item

as a full page

USING SCANSOFT™ PAPERPORT

FOR BROTHER/TEXTBRIDGE

15 - 3

BHLMFC-US-MFC3100C-FM5.5

Links to Many Other Applications

ScanSoft™ PaperPort

automatically recognizes many other applications on

your computer and creates a “working link” to them. The Link Bar at the bottom

of Desktop view shows icons of those linked applications. To use a link, drag an

item onto one of the icons to start the application represented by the icon. A

typical use of the Link Bar is to select an item and then fax it.

This sample Link Bar shows several applications with links to PaperPort

If PaperPort

does not automatically recognize one of the applications on your

computer, you can manually create a link using the Create New Link

command. (See PaperPort

in the On-Line-Documentation on the CD-ROM

for more information about creating new links.)

Using ScanSoft™ TextBridge

OCR

(Converting Image Text to Text You Can Edit)

Software by:

ScanSoft™ TextBridge

OCR is installed automatically with PaperPort

when

you install Multi-Function Link

Pro on your computer.

ScanSoft

™ PaperPort

can quickly convert the text on a ScanSoft™ PaperPort

item (which is really just a picture of the text) into text that you can edit with a

word processing application. PaperPort

uses the optical character recognition

application ScanSoft™ TextBridge

, which comes with PaperPort

—OR—

PaperPort

uses your application if it is already on your computer. You can

convert the entire item, or by using the Copy As Text command, you can select

only a portion of the text to convert.

Dragging an item onto a word-processing link icon starts PaperPort

’s built-in

OCR application, or you can use your own OCR application.

USING SCANSOFT™ PAPERPORT

FOR BROTHER/TEXTBRIDGE

15 - 7

BHLMFC-US-MFC3100C-FM5.5

Contrast:

The contrast setting is adjustable only when you have selected one of the gray

scale settings, but it is not available when Black & White is selected as the gray

Scale.

Increasing the contrast level (by dragging the slidebar to the right) emphasizes

dark and light areas of the Image, while decreasing the contrast level (by

dragging the slidebar to the left) ravels more detail in gray areas. Instead of

using the slidebar, you can type a value in the box to set the contrast.

Size:

Set the Size to one of the following:

• Letter (8 1/2 × 11 in.)

• A4 (210 × 297 mm.)

• Legal (8 1/2 × 14 in.)

• A5 (148 × 210 mm.)

• B5 (182 × 257 mm.)

• Executive (7 1/4 × 10 1/2 in.)

• Business Card (90 × 60 mm.)

• Custom (User adjustable from 0.35 × 0.35 in. to 8.5 × 14 in.)

After you select a custom size, you can adjust the scanning area further by using

the left mouse button to drag the dotted outline of the scanning area. This is

required when you want to crop an image when scanning.

To scan business cards, select the Business Card (90 × 60 mm.) size setting and

place the business card at the top center of a carrier sheet.

When scanning photographs or other images for use in a word processor or other

graphics application, you should try different settings for the contrast, mode and

resolution to see which settings best suit your needs.

Custom:

If you selected Custom as the size, type the Width and Length.

Or, you can check the Business Card Size box to adjust the scanning area to

business card or a custom size automatically.

Carrier sheets are available from your Dealer.

15 - 8

USING SCANSOFT™ PAPERPORT

FOR BROTHER/TEXTBRIDGE

BHLMFC-US-MFC3100C-FM5.5

PreScanning an Image

PreScanning allows you to scan an image quickly at a low resolution. A

thumbnail version of the image will appear in the Scanning Area. This is only

a preview of the image so you can see how it will look. The PreScan button is

used to preview an image for cropping any unwanted portions from the image.

When you are satisfied with the preview, select the Start button from the

scanner window to scan the image.

How to Use PreScan to Adjust an Image:

Insert the original face down in the ADF.

In the Twain-32 Brother MFLPro Color Setup dialog box, click the PreScan

button.

The entire original will be scanned into the PC and will appear in the Scanning

Area.

To crop a portion of the original to be scanned, drag any side or corner of the

dotted outline in the Scanning Area with the left mouse button. Adjust the dotted

outline until it surrounds only the portion of the original you wish to scan.

Place the original face down in the ADF.

Adjust the settings for Resolution, Scan Type and Size in the Scanner window,

as needed.

Select the Start button.

This time only the selected area of the original will appear in the PaperPort

window.

In the PaperPort

window, use the options available to refine the image. (See

PaperPort

for Brother Online Documentation on the CD-ROM for details.)

Cropped ImagePreScanned Image

SETTING UP AND USING PC FAX (FOR WINDOWS

ONLY)

16 - 1

BHLMFC-US-MFC3100C-FM5.5

Setting Up and Using PC FAX

(For Windows

Only)

Introduction

This chapter outlines the basics of the Brother software, so you can get started

using the Multi-Function Link

Pro software. Detailed installation and setup

instructions are in the On-Line Documentation section of the Brother CD-ROM

that is included with your MFC.

Multi-Function Link

Pro software for your MFC includes ScanSoft™

PaperPort

for Brother and ScanSoft™ TextBridge

. (See Chapter 15, Scanner

and Using ScanSoft™ PaperPort® and TextBridge® OCR (For Windows® Only)

Brother Resource Manager

The Brother Resource Manager application must be running for you to use your

MFC with your Windows

computer. Multi-Function Link

Pro software and

the MFL Pro Printer Driver automatically load the Resource Manager, as

needed. The Resource Manager allows the single bi-directional Parallel port on

the MFC to simulate a Communications port for faxing and scanning and to

simulate a Parallel port for Windows

GDI printing.

Check the online README.WRI file in the root directory of the

CD-ROM for last-minute important information and

troubleshooting tips that were not included in the On-Line

Documentation.

16 - 2

SETTING UP AND USING PC FAX (FOR WINDOWS

ONLY)

BHLMFC-US-MFC3100C-FM5.5

MFC Remote Setup

The MFC Remote Setup application allows you to quickly set up your MFC by

taking advantage of the ease and speed of programming on your PC. When you

access this application, the settings on your MFC will be downloaded

automatically to your PC and displayed on your computer screen. If you change

the settings, you can upload them directly to the MFC.

This starts the process of uploading the data to the MFC and exiting the remote

setup program. If an error message is displayed enter the correct data again,

then click OK.

Cancel

This exits the remote setup application without uploading the data to the MFC.

Apply

This uploads the data to the MFC, but does not exit the remote setup application.

This command prints the selected items on the MFC. You can not print the data

until it is uploaded to the MFC. Click Apply to upload the new data to the MFC

and click Print.

Export

This command saves the current configuration settings to a file.

Import

This command reads the settings from a file.

You can check the Ink Status in the Maintenance menu.

16 - 4

SETTING UP AND USING PC FAX (FOR WINDOWS

ONLY)

BHLMFC-US-MFC3100C-FM5.5

Setting Up Sending

To access the Sending tab from the Brother PC-FAX Setup dialog box, click the

Sending tab.

Outside line access

Enter the number needed to access an outside line. This is sometimes required

by the local PBX telephone system.

Include header

To add header information to the top of the fax pages being sent, check the

Header box.

Address Book file

You can select different database files for use with the Address Book. You must

enter the path and file name of the database file or use the Browse button to view

the file system to select the file.

SETTING UP AND USING PC FAX (FOR WINDOWS

ONLY)

16 - 5

BHLMFC-US-MFC3100C-FM5.5

User interface

Select the User Interface in the Sending tab. You have a choice of the Simple

Style or the Facsimile Style.

Simple Style

Facsimile Style

16 - 8

SETTING UP AND USING PC FAX (FOR WINDOWS

ONLY)

BHLMFC-US-MFC3100C-FM5.5

Setting Up a Member in the Address Book

In the Brother Address Book dialog box you can add, edit and delete stored

information for members and groups.

In the Address Book dialog box, click the icon to add a member.

The Brother Address Book Member Setup dialog box will appear:

In the Brother Address Book Member Setup dialog box, type the member’s

information. Name and Fax are required fields. Click OK to save the member’s

information.

SETTING UP AND USING PC FAX (FOR WINDOWS

ONLY)

16 - 9

BHLMFC-US-MFC3100C-FM5.5

Setting Up a Group for Broadcasting

If you repeatedly send the same PC-FAX to multiple recipients, you can

combine members into a Group.

In the Brother Address Book dialog box, click the icon to create a group.

The Brother Address Book Group Setup dialog box appears:

Type the name of the new group in the Group Name field.

In the Available Names box, select each member to be included in the Group,

and then click Add >>.

Members you add to the group will be listed in the Group Members box.

After all the members have been added, click OK.

Editing Member Information

Select the Member or Group you want to edit.

Click the edit icon.

Edit the Member or Group information.

Click OK to save your changes.

SETTING UP AND USING PC FAX (FOR WINDOWS

ONLY)

16 - 13

BHLMFC-US-MFC3100C-FM5.5

You can enter information in each field.

From

You can enter information in each field.

Comment

Type the comment you want to add to the cover page.

Select Cover Page Form

Select the cover page form you want.

Import BMP file

You can insert a bitmap file, such as your company logo, in the cover page.

Select the BMP file by using the browse button, and then select the alignment

style.

Count Cover Page

When the Count Cover Page box is checked, the Cover Page will be included in

the page numbering. When this box is not checked, the Cover Page will not be

included.

Note

If you are sending a fax to multiple recipients, the recipient information will not

be printed on the Cover Page.

16 - 14

SETTING UP AND USING PC FAX (FOR WINDOWS

ONLY)

BHLMFC-US-MFC3100C-FM5.5

Sending a File as a PC-FAX Using the Facsimile Style

Create a file in Word, Excel, Paint, Draw or any other application on your PC.

From the File menu, select Print.

The Print dialog box will appear:

Select Brother PC-FAX as your printer, and then click OK.

The FAX Sending dialog box will appear:

SETTING UP AND USING PC FAX (FOR WINDOWS

ONLY)

16 - 15

BHLMFC-US-MFC3100C-FM5.5

Enter the fax number by using any of the following methods:

a. Enter the number using the dial pad.

b. Click any of the 10 Speed Dial buttons.

c. Click the Address Book button, and then select a Member or Group from

the Address Book.

To include a cover page, click Cover Page On, and then click the Cover

Page icon to enter or edit the cover page information.

Click Start to send the fax.

Redial

If you want to redial a number, click Redial to scroll through the last five fax

numbers, and then click Start.

Sending a File as a PC-FAX Using the Simple Style

Create a file in Word, Excel, Paint, Draw or any other application on your PC.

From the File menu, select Print.

The Print dialog box will appear:

Note

If you make a mistake you can use the click Clear to clear all the entries.

If you wish to cancel the fax, click Stop.

16 - 16

SETTING UP AND USING PC FAX (FOR WINDOWS

ONLY)

BHLMFC-US-MFC3100C-FM5.5

Select Brother PC-FAX as your printer, and then click OK.

The FAX Sending dialog box will appear:

In the To: field, type the fax number of the receiving party. You can also use

the Address Book to select destination fax numbers. If you made a mistake

entering a number, click the Clear button to clear all entries.

To send a Cover Page and note, check the Cover Page On check box.

When you are ready to send your fax, click the Send icon.

If you wish to cancel the fax, click the icon.

Note

You can also click the to create or edit an existing cover page.

18 - 1

USING THE BROTHER MFC WITH A NEW POWER MACINTOSH

G3, G4 OR IMAC™ /IBOOK™

BHLMFC-US-MFC3100C-FM5.5

Using the Brother MFC with

a New Power Macintosh

G3, G4 or iMac

™/iBook™

Set Up Your USB-Equipped Apple

Macintosh

G3, G4 or iMac™ or iBook™ with

Mac OS 8.5-9.2

To work with your MFC, your USB-Equipped Apple

Macintosh

must be set

up with Mac OS 8.5-9.2 (The Brother Scanner Driver works only with Mac OS

8.6-9.2)

Using Brother Printer Driver with Your Apple

Macintosh

To select the Printer:

From the Apple menu, open the Chooser.

Click the MFL Pro Color icon. On the right side of the Chooser, click the

printer to which you want to print. Close the Chooser.

Note

Before you can connect the MFC to your Machintosh

, you must purchase a

USB cable that is no longer than 6 feet (1.8 meters).

USING THE BROTHER MFC WITH A NEW POWER MACINTOSH

G3, G4 OR IMAC™/IBOOK™

18 - 2

To print the document:

From application software such as PaperPort

, click

File menu

and select

Page

Setup

. You can change the settings for

Paper Size

Paper Thickness

Paper

Source

Orientation

, and

Scaling

, then click

From application software such as PaperPort, click

File menu

and select

Click

to start printing.

Note

If you want to change

Copies

Pages

Quality

Media Type

and

Color/Mono

select your settings before clicking

Option Setup allows you to change

Document

and

Printing Options

18 - 5

USING THE BROTHER MFC WITH A NEW POWER MACINTOSH

G3, G4 OR IMAC™ /IBOOK™

BHLMFC-US-MFC3100C-FM5.5

Setting Up Your Address Book

You can add new members and groups to your Address Book, even while you

are addressing a fax.

Adding a New Member

To add a new member to the Address Book, in the Facsimile dialog box click

Address.

The Address Book dialog box appears:

Click New. The following dialog box appears:

Type the name and fax number.

If you want to, you can store a comment in the Memo field if you wish (up to 15

characters).

Click OK to return to the Address Book dialog box.

USING THE BROTHER MFC WITH A NEW POWER MACINTOSH

G3, G4 OR IMAC™/IBOOK™

18 - 6

Adding a New Group

You can set up a group of multiple recipients.

Click

Group

The Group Setting dialog box appears.

In the

Group Name

field, type a name for your Group.

From the

Stored Fax Numbers

box select the recipients for your Group, and

then click .

Your selection will appear in the box under the

Group Name

field.

Click

The Address Book dialog box reappears:

Click

The Print/Facsimile dialog box reappears:

If you are ready to send your fax, click

Send Fax

(Follow the steps on page 18-3 for sending a fax.)

USING THE BROTHER MFC WITH A NEW POWER MACINTOSH

G3, G4 OR IMAC™ /IBOOK™

18 - 8

BHLMFC-US-MFC3100C-FM5.5

Accessing the Scanner

Run your PaperPort

software. You will see the PaperPort

icon in the upper

right hand corner of your screen. The first time you use the Brother TWAIN

driver, set it as the default by choosing the Select Source, then click the

PaperPort

icon. Afterward, for each original you scan choose

Acquire Image

by clicking the

PaperPort

icon. The Scanner setup dialog box will appear.

Scanning a Document into Your Macintosh G3, G4 or

iMac

Place the original in the ADF.

Adjust the following settings, if needed, in the scanner setup dialog box:

Resolution

Color Type

Brightness

Contrast

Scanning Area

Click Start.

When scanning is finished, the image will appear in your graphics application.

18 - 9

USING THE BROTHER MFC WITH A NEW POWER MACINTOSH

G3, G4 OR IMAC™ /IBOOK™

BHLMFC-US-MFC3100C-FM5.5

Settings in the Scanner Window

Image

Resolution

Choose the scanning resolution from the Resolution pop-up menu. Higher

resolutions take more memory and transfer time, but can achieve a finer scanned

image. (Each model has different resolutions. See Specification.)

Color Type

Black & White—Set the image Type to Black&White for text or line art. For

photographic images, set the image type to Gray (Error diffusion) or True Gray.

Gray (Error Diffusion)—is used for documents that contain photographic

images or graphics. (Error Diffusion is a method for creating simulated gray

images by placing black dots in a specific matrix instead of true gray dots.)

True Gray—also is used for documents containing photographic images or

graphics. This mode is more exact because it uses up to 256 shades of gray. It

requires the most memory and longest transfer time.

Colors—Choose either 256 Color, which scans up to 256 colors, 24-bit color

which scans up to 16.8 million colors. Although using 24-bit color creates an

image with the most accurate colors, the image file will be approximately three

times larger than a file created with 256 Color.

USING THE BROTHER MFC WITH A NEW POWER MACINTOSH

G3, G4 OR IMAC™ /IBOOK™

18 - 10

BHLMFC-US-MFC3100C-FM5.5

Scanning Area

Set the Size to one of the following:

• Letter (8.5 × 11 inches)

• A4 (210 × 297 mm)

• Legal (8.5 × 14 inches)

• A5 (148 × 210 mm)

• B5 (182 × 257 mm)

• Executive (7.25 × 10.5 inches)

• Business Card (90 × 60 mm)

• Custom (User adjustable from 0.35 × 0.35 inches to 8.5 × 14 inches)

After you choose a custom size, you can adjust the scanning area. Click and hold

the mouse button as you drag the mouse to crop the image.

Business Card Size

To scan business cards, select the Business Card size setting (90 × 60 mm) and

place the business card at the top center of a carrier sheet.

When scanning photographs or other images for use in a word processor or other

graphics application, it is a good idea to try different settings for the contrast,

mode and resolution to determine which settings look best.

Width: Enter the width of the custom size.

Length: Enter the length of the custom size.

Carrier sheets are available from your Dealer.

IMPORTANT INFORMATION

19 - 3

BHLMFC-US-MFC3100C-FM5.5

This equipment has been tested and found to comply with the limits for a Class

B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed

to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Important

Changes or modifications not expressly approved by Brother Industries, Ltd.

could void the user’s authority to operate the equipment.

Industry Canada Compliance Statement

(For Canada Only)

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du

Canada.

International ENERGY STAR

Compliance

Statement

As an ENERGY STAR

Partner, Brother Industries,

Ltd. has determined that product meets the

NERGY STAR

guidelines for energy efficiency.

IMPORTANT INFORMATION

19 - 5

BHLMFC-US-MFC3100C-FM5.5

Trademarks

The brother logo is a registered trademark of Brother Industries, Ltd.

Brother is a registered trademark of Brother Industries, Ltd.

Multi-Function Link is a registered trademark of Brother Industries, Ltd.

Windows, Windows NT, Microsoft, MS-DOS, Excel and Word are registered

trademarks of Microsoft in the U.S. and other countries.

Macintosh and QuickDraw are a registered trademarks and iMac and iBook are

trademarks of Apple Computer, Inc.

PaperPort and TextBridge are registered trademarks of ScanSoft, Inc.

IBM, IBM PC and Proprinter are registered trademarks of International

Business Machines Corporation.

Hammermill and JetPrint PHOTO are a registered trademark of International

Paper.

Each company whose software title is mentioned in this manual has a Software

License Agreement specific to its proprietary programs.

All other brand and product names mentioned in this manual are

registered trademarks of their respective companies.

20 - 1

TROUBLESHOOTING AND ROUTINE MAINTENANCE

BHLMFC-US-MFC3100C-FM5.5

Troubleshooting and

Routine Maintenance

Troubleshooting

Error Messages

As with any sophisticated office product, errors may sometimes occur. If this

happens, your MFC often identifies the problem and displays an error message.

The table below explains the most common error messages.

You can correct most problems by yourself. If you need additional help, call the

Brother fax-back system.

In USA: 1-800-521-2846

Or, visit us at: http://solutions.brother.com

IMPORTANT

For technical and operational assistance, you must call the country where you

purchased the MFC. Calls must be made from within that country.

ERROR MESSAGES

ERROR MESSAGE

CAUSE ACTION

CHECK

CARTRIDGE

An ink cartridge is not installed properly. Re-install the ink, seating it properly. See

page 20-17.

CHECK

DOCUMENT

Original was not inserted or fed properly, or

document was longer than about 40" inches

(90cm).

See page 20-3.

CHECK PAPER

SIZE

Your paper is not correct size.

Reload the correct paper, and then press

Black Fax Start

CHECK PAPER MFC is out of paper.

Add paper, and then press

Black Fax Start

COMM. ERROR Poor phone line quality caused

communication error.

Try the call again. If problem continues,

call telephone company to check your

phone line.

CONNECTION

FAIL

You tried to poll a fax machine that is not in

Polled Waiting mode.

Verify the other party’s polling setup.

HIGH

TEMPERATURE

The print head detects high temperature. Use the MFC at the cool room or cool your

room

COVER OPEN Control panel cover or top cover is not

closed completely.

Open, then close the covers.

DISCONNECTED The other party or other party’s fax

machine terminated the call.

Try to transmit or receive again.

TROUBLESHOOTING AND ROUTINE MAINTENANCE

20 - 2

BHLMFC-US-MFC3100C-FM5.5

INK EMPTY One or more of the ink cartridges are

empty. The MFC will stop all print

operations (such as printing copies, faxes

and jobs from the PC). While memory is

available, black and white faxes will be

received into memory. If a sending

machine has a color fax, the MFC’s

“handshake” will request that the fax be

sent as black and white; if the sending

machine has the feature to convert it, the

color fax will be received into memory as a

black and white fax. MFCs connected with

a USB cable will be able to perform scan

operations; MFCs connected with a parallel

cable, will not scan.

To preserve good quality, the MFC

periodically cleans the print head. Also,

you can press Ink to start the cleaning when

needed. This cleaning process uses up ink

and can cause the ink to run out.

Replace the ink cartridges. See page 20-17.

LOW

TEMPERATURE

The print head detects low temperature. Use the MFC at the warm room or warm

your room.

MACHINE ERROR

MFC has a mechanical problem. Call Brother Customer Service.

In USA: 1-800-284-4329

In Canada: 1-877-BROTHER

In Montreal: 1-514-685-6464

NEAR EMPTY One or more of the ink cartridges are

running out of ink. The MFC will stop

receiving color faxes. The MFC’s

“handshake” will request that it be sent in

black and white; if the sending machine has

the feature to convert it, the color fax will

be received into memory as a black and

white fax.

Order a new ink cartridge. See page ii.

NO RESPONSE/

BUSY

The number you dialed does not answer or

is busy.

Verify the number and try again.

NOT REGISTERED You tried to access a Speed Dial number

that is not programmed.

Set up the Speed Dial number.

See page 8-1.

OUT OF MEMORY The data is too large for the MFC’s

memory.

See page 11-2.

PAPER JAM The paper is jammed in the MFC. See page 20-4.

ERROR MESSAGES

ERROR MESSAGE

CAUSE ACTION

TROUBLESHOOTING AND ROUTINE MAINTENANCE

20 - 4

BHLMFC-US-MFC3100C-FM5.5

Printer Jam or Paper Jam

Remove the jammed paper depending on where it is jammed in the MFC.

Paper is jammed in the multi-purpose sheet feeder.

Remove any paper

from the multi-

purpose sheet feeder

that is not jammed.

Pull up the jammed

paper to remove it.

Note

If it is difficult to pull

the jammed paper, try

to pull it while pushing

down the Paper Release

Lever.

Note

To improve the reliability of paper feeding, turn on Secure Feed mode by pressing

the

Ink

and

Scan to

keys simultaneously. The MFC will then feed paper more

securely, but paper feeding will take a longer time. To turn off the Secure Feed

mode, simultaneously press

Ink

and

Scan to

again.

Note

If PAPER JAM occurs frequently,

install the Card Stock Support in

the feeder and reload the paper.

Or, try reloading the paper

upsidedown.

Multi-Purpose

Sheet

Feeder

Paper Release Lever

Card Stock Support

20 - 5

TROUBLESHOOTING AND ROUTINE MAINTENANCE

BHLMFC-US-MFC3100C-FM5.5

Paper is jammed inside the MFC.

Open the control panel

cover by lifting it

toward you, and then

lift the top cover

toward the back.

Remove the jammed

paper.

Close the control panel cover and top cover.

Paper is jammed inside the front of the MFC.

Pull the paper toward

you.

Note

If the jammed paper is under the Print Head, unplug the MFC, and then you can

move the Print Head to remove the paper.

TROUBLESHOOTING AND ROUTINE MAINTENANCE

20 - 6

BHLMFC-US-MFC3100C-FM5.5

Paper is jammed inside the back of the MFC.

If the paper rips, the pieces of paper may get stuck inside the back of the

machine.

Remove any paper from

the multi-purpose sheet

feeder that is not

jammed.

Open the Paper Jam

Cover.

To loosen the paper,

slide the Paper Width

Guide to the widest

position.

Use tweezers to pull out

the ripped pieces of

paper.

Close the Paper Jam

Cover.

Paper Jam Cover

Paper Width Guide

20 - 7

TROUBLESHOOTING AND ROUTINE MAINTENANCE

BHLMFC-US-MFC3100C-FM5.5

If You Are Having Difficulty with Your MFC

If you think there is a problem with your MFC, make a copy first. If the copy

looks good, the problem is probably not your MFC. Check the chart below and

follow the troubleshooting tips.

If you have any other problems, visit us at:

http://solutions.brother.com

DIFFICULTY SUGGESTIONS

Printing or Receiving Faxes

Condensed Print and Horizontal

Streaks / Top and Bottom of

Sentences Are Cut Off

If your copy looks good, you probably had a bad connection, with static or

interference on the phone line. If the copy looks bad, call Brother Customer

Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or

1-514-685-6464 (in Montreal).

Poor Quality Print Make sure the Printer Driver matches the type of paper you are using (See

page 13-2). If you are using plain paper, try using recommended special

paper (See Chapter 3). Don’t handle the paper until the ink is dry. Adjust

the Vertical Alignment (See page 20-11).

Smudged stain on the top center of the

printer page

Change Paper Thickness to Thick in the Paper tab of the Print dialog box,

in the Printer Driver setting.

Printing Too Dark or Too Light Make sure your ink cartridges are fresh. Cartridges are good up to two

years, after that the ink may become clogged. Cartridge expiration dates are

printed on the package. Make sure the Printer Driver matches the type of

paper you are using (See page 13-2.). Try using recommended special

paper (See Chapter 3). The recommended environment for your MFC is

between 68°F to 91°F.

Printing Appears Dirty or Ink Seems

to Run

Make sure you are using the recommended paper (See Chapter 3). Don’t

handle the paper until the ink is dry.

The recommended environment for your MFC is between 68°F to 91°F.

White Lines in Text or Graphics Clean the print head (See Cleaning the Print Head, page 20-10.).

Stains Appear on the Reverse Side or

at the Bottom of the Page

Make sure the Printer Platen and Pick Up Roller are not dirty with ink mist.

(See page 20-16).

Vertical Black Lines When Receiving The sender’s scanner may be dirty. Ask the sender to make a copy to see if

the problem is with the sending machine. Try receiving from another fax

machine.

If the problem continues, call Brother Customer Service at 1-800-284-4329

(in USA), 1-877-BROTHER (in Canada) or 1-514-685-6464 (in

Montreal).

Received color fax prints only in

B & W.

Replace the color ink cartridges that are empty or nearly empty, and then

ask the other party to send the color fax again. (See Replacing the Ink

Cartridges, page 20-17.)

Left and right margins are cut off. Turn on Auto Reduction. (See Printing a Reduced Incoming Document

(Auto Reduction), Page 6-3.)

Phone Line or Connections

MFC Does Not Answer When Called Make sure the MFC is in the correct receiving mode for your setup (either

MANUAL,

FAX ONLY, or EXT. TEL/TAD). Check for dial tone. If

possible, call your MFC to hear it answer. If there is still no answer, check

the telephone line cord connection. If there is no ringing when you call your

MFC, call your telephone company to check the line.

Sending Faxes

Poor Transmitting Quality Try changing your resolution to FINE or S.FINE. Make a copy to verify

your MFC’s scanner operation.

TROUBLESHOOTING AND ROUTINE MAINTENANCE

20 - 8

BHLMFC-US-MFC3100C-FM5.5

Transmission Verification Report

says “Result:NG”

There is probably temporary noise or static on the line. Try sending the fax

again. If you send a PC FAX message and get “Result:NG” on the

Transmission Verification Report, your MFC may be out of memory. To

gain extra memory, you can turn off Fax Storage (See page 9-2), print fax

message in memory (See page 6-4) or cancel a delayed fax or polling job

(See page 6-6). If the problem continues, call the telephone company to

check your phone line.

Vertical Black Lines When Sending If the copy you made shows the same problem, your scanner is dirty

(See Cleaning the Scanner, page 20-16.).

Handling Incoming Calls

MFC “Hears” Voice as CNG Tone If your MFC is set to Easy Receive ON, it is more sensitive to sounds. Your

MFC may mistakenly interpret certain voices or music on the line as a

calling fax machine and respond with fax receiving tones. Deactivate the

fax by pressing Stop/Exit. Try avoiding this problem by turning Easy

Receive to OFF. (See Easy Receive, page 6-3.)

Transferring a Fax Call to the MFC If you answered at the MFC, press Black Fax Start and hang up

immediately. If you answered at an extension phone, press your Fax

Receive Code (default setting is 51). When your MFC answers, hang up.

Custom Features on a Single Line If you have Call Waiting, Caller ID, Call Waiting/Caller ID, Ring Master,

Voice Mail, an alarm system or any other custom feature on a single phone

line with your MFC, it may create a problem sending or receiving fax data.

For example: If you are sending or receiving a fax message while a custom

feature signal comes through on the line, the signal can temporarily

interrupt or disrupt the fax data. Brother’s ECM feature should help

overcome this problem. This condition is related to the telephone system

industry and is common to all devices that send and receive information on

a single, shared line with custom features. If avoiding a slight interruption

is crucial to your business, a separate line with no custom features is

recommended.

Printer Difficulties

Horizontal lines appear in Text or

Graphics.

Clean the print head (See Cleaning the Print Head, page 20-10.). If you

clean the print heads five times and the print has not improved, call Brother

Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER

(in

Canada) or 1-514-685-6464 (in Montreal).

Scanning Difficulties

TWAIN Errors appear while scanning Make sure the Brother TWAIN Driver is selected as the primary source. In

PaperPort

, click File Select Source, highlight the Brother TWAIN Driver

and click Select.

Software Difficulties

Cannot perform ‘2 in 1’ printing. Check that the paper size setting in the application and in the printer driver

are the same.

Cannot print when using Paint Brush. Try setting the Display setting to ‘256 colors.’

Cannot print when using Adobe

Illustrator.

Try to reduce the printing resolution.

Thick line and thin line appear

alternately. (banding)

Turn OFF ‘Bi-Directional Printing’ from the ‘Quality/Color’ tab in the

printer driver.

There are some dense lines. Turn ON ‘Reverse Order’ from the ‘Paper’ tab in the printer driver.

When using ATM fonts, some

characters are missing or some

characters are printed in the same

place.

If you are using Windows

95 or 98, select ‘Printer Settings’ from the

‘Start’ menu. Open ‘Brother XXXX’ properties. Click ‘Spool Setting’ on

the ‘Details’ tab. Select ‘RAW’ from ‘Spool Data Format’.

DIFFICULTY SUGGESTIONS

20 - 9

TROUBLESHOOTING AND ROUTINE MAINTENANCE

BHLMFC-US-MFC3100C-FM5.5

Printing is slow. In the Quality/Color tab of the Print dialog box, select Auto in the

Document section.

True2Life is not working correctly. If the image data is not full color (such as 256 color) in your application,

True2Life does not function. Please use at least 24 bit color data with the

True2Life feature.

“Unable to write to LPT1” or “LPT1

already in use” Error Message

appears.

1.Make sure the MFC is on (plugged into the AC outlet) and that it is

connected directly to the computer using the IEEE-1284 bi-directional

parallel cable. The cable must not go through another peripheral device

(such as a Zip Drive, External CD-ROM Drive, or Switch box).

2.Make sure the MFC is not displaying an error message on the LCD.

3.Make sure no other device drivers, which also communicate through the

parallel port, are running automatically when you boot up the computer

(such as, drivers for Zip Drivers, External CD-ROM Drive, etc.).

Suggested areas to check: (Load=, Run=command lines in the win.ini

file or the Startup Group).

4.Check with you computer manufacturer to confirm that the computer’s

parallel port settings in the BIOS are set to support a bi-directional

machine, i.e., Parallel Port Mode-ECP

“MFC is Busy” or “MFC Connect

Failure” Error Message appears.

“MFC Connect Failure” If the MFC is not connected to your PC and you have loaded the Brother

software, the PC will show “MFC Connect Failure” each time you restart

Windows

. You can ignore this message or you can turn it off by deselect

the AutoLoad PopUp check box in the Brother Control Center chapter.

(See How to Turn Off AutoLoad, page 14-2.)

DIFFICULTY SUGGESTIONS

TROUBLESHOOTING AND ROUTINE MAINTENANCE

20 - 10

BHLMFC-US-MFC3100C-FM5.5

How to Improve Print Quality

Cleaning the Print Head

Clean the print head if you get a horizontal line in the text or graphics on your

printed pages. There are two print heads; each contains two print cartridges. You

can clean either black and cyan, yellow and magenta or all four colors by using

Ink.

Caution

Do NOT clean the print head by touching it with your hand or a cloth.

Press Ink.

Press 1 to choose 1.CLEANING.

Press to choose the color you want to clean, and then press Menu/Set.

The MFC will clean the print head automatically. When cleaning is finished, the

MFC will go back online automatically.

Print Quality Check

If the print quality is not satisfactory, you can print a Print Quality Check Sheet

to help you identify settings you may need to change.

Press Menu/Set, 4.

Press Black Fax Start.

The MFC begins printing the Print Quality Check Sheet.

The LCD shows:

Check the sheet to see if the quality and alignment are OK by following STEPs

A and B.

STEP A: Color Block Quality Check

The LCD shows:

Note

If you clean the print head at least five times and the print has not improved, call

Brother Customer Service for assistance at 1-800-284-4329 (in

USA

1-800-853-6660 (

in Canada

), or 1-514-685-6464 (

in Montreal

4.TEST PRINT

IS STEP “A” OK?

1.YES 2.NO

IS STEP “A” OK?

1.YES 2.NO

20 - 15

TROUBLESHOOTING AND ROUTINE MAINTENANCE

BHLMFC-US-MFC3100C-FM5.5

Close the carton.

TROUBLESHOOTING AND ROUTINE MAINTENANCE

20 - 16

BHLMFC-US-MFC3100C-FM5.5

Routine Maintenance

Cleaning the Scanner

Unplug the MFC, and then open the control panel cover. Clean the flat white

pressure bar and the glass strip under the bar with isopropyl alcohol on a lint-

free cloth.

Cleaning the MFC Printer Platen

WARNING

■ Be sure to unplug the MFC from the AC power outlet before cleaning the printer

platen.

■ Be careful not to touch the paper feed star wheels, flat cable and encode film.

When you want to clean your MFC printer platen, wipe it with a lint free cloth

that is

dry.

Do NOT Touch!

Flat Cable

Clean Here

Paper Feed Star Wheel

Do NOT Touch!

Encode Film

20 - 17

TROUBLESHOOTING AND ROUTINE MAINTENANCE

BHLMFC-US-MFC3100C-FM5.5

Replacing the Ink Cartridges

Your MFC is equipped with an ink dot counter that automatically monitors the

ink level in each color cartridge. When the counter detects an ink cartridge is

running out of ink, the MFC will notify you with a message on the LCD.

The LCD shows you which color cartridges are low or empty. Be sure to follow

the LCD prompts so you replace the color cartridges in the appropriate order.

When the ink cartridges are running low, you must use the Ink key to begin

the cartridge replacement (Steps 1 to 3). If the ink is empty, skip to Step 4.

Press Ink.

Press 2 to choose 2. REPLACE INK.

If one or more ink cartridges are empty, for example Black, the LCD shows INK

EMPTY BLACK and PLS OPEN COVER.

Open the control panel cover, and then lift the top cover.

Push the appropriate colored ink cartridge covers and remove the ink cartridge.

Open the new ink cartridge bag for the color shown on the LCD, and then take

out the ink cartridge.

PUSH

PUSHPUSH

Ink Cartridge

Covers

20 - 19

TROUBLESHOOTING AND ROUTINE MAINTENANCE

BHLMFC-US-MFC3100C-FM5.5

Caution

■ DO NOT remove ink cartridges if you do not need to replace them. If you do

so, it may reduce the ink quantity and the printer will not know the quantity of

ink left in the cartridge.

■ DO NOT shake the ink cartridges, because the ink may spill when you take off

the sealing tape.

■ If ink stains your body or clothing, wash with soap or detergent immediately.

■ If you install an ink cartridge in the wrong color position, you must clean the

print head several times before you start printing (after correcting the cartridge

installation) because the colors were mixed.

■ Once you open an ink cartridge, install it in the MFC and use it up within six

months of installation. Use unopened ink cartridges by the expiration date

written on the cartridge package.

■ DO NOT refill the ink cartridges. Attempting to use refilled cartridges and using

incompatible inks may cause damage to the print head in this machine and such

damage will not be covered by warranty. Warranty coverage does not apply to

problems caused by the use of 3rd party ink or 3rd party ink cartridges. Use only

genuine Brother ink cartridges.

If you still cannot solve a problem with your MFC, call Brother Customer

Service (See

Brother Numbers, page i).

Note

If the INK EMPTY message is on the display after you have installed ink

cartridges, check that the ink cartridges are installed correctly.

SPECIFICATIONS

S - 3

BHLMFC-US-MFC3100C-FM5.5

Computer Requirements

Print Media

Paper Input Automatic loading from the Multi-Purpose

Sheet Feeder

■ Paper type:

Plain paper, inkjet paper (coated paper),

glossy paper, transparencies and envelopes

■ Paper size:

A4, Letter, Legal, A5, Executive, envelopes

(COM-10, DL, C5, Monarch), Postcard,

Index card.

Width 3.5–8.5" (89–216 mm)

Length 5–14" (127–356 mm)

Weight 17–32 lb (64–120 g/m

)

Thickness 0.003-0.006" (0.08-0.15 mm)

envelopes: up to 0.02" (0.52 mm)

postcard: up to 0.009" (0.23 mm)

glossy paper: up to 0.007" (0.18 mm)

■ Maximum feeder capacity: Approx. 100

sheets of 20 lb (75 g/m

) plain paper.

Paper Output Approximately 50 sheets of plain paper

(Face up print delivery to the paper output tray)

We recommend that you remove printed sheets from

the paper output tray immediately after printing.

Processor

Minimum Speed

Minimum

RAM

Recommended

RAM

Available Hard

Disk Space

Minimum System Requirements

Computer Platform

& Operating System Version

95, 98, 98SE

Workstation 4.0

2000 Professional

OS 8.5 – 8.51 (Printing Only)

OS 8.6 – 9.2

(Printing and Scanning)

Mac OS X v.10/10.1 (Printing Only)

Windows

Operating

Systems

Apple

iMac

/iBook

G3/G4 Operating

Systems

Pentium 75MHz

Pentium 150MHz

Pentium 75MHz

Pentium 133MHz

Pentium 233MHz

24MB

32MB

64MB

All base models meet minimun requirements

32MB

64MB

128MB

50MB

NOTE: USB is not supported under Windows

95 or Windows NT

4.0

All registered trademarks referenced herein are the property of their respective companies.

Printer Driver can be downloaded from http://solutions.brother.com

S - 4

SPECIFICATIONS

BHLMFC-US-MFC3100C-FM5.5

Consumable Items

Ink Black and 3 individual color ink cartridges

separate from the two print heads.

Service Life of Ink

Cartridge

Approximately 950 page/Black cartridge at 5%

coverage with 600 × 150 dpi resolution (Draft).

Approximately 450 page/Color cartridge at 5%

coverage with 600 × 150 dpi resolution (Draft).

Note

These numbers are based on consecutive

printing; the numbers will vary based on print

frequency and number of pages.

The MFC periodically cleans the print head to

maintain print quality. This process consumes a

small amount of ink.

GLOSSARY

G - 1

BHLMFC-US-MFC3100C-FM5.5

Glossary

ADF (Automatic Document Feeder) Refers to the number of pages that can be placed in the

document feeder and fed one at a time automatically.

Auto Dial List A listing of names and numbers stored in Speed Dial memory, in numerical

order.

Automatic E-Mail Printing Software application that automatically prints incoming e-mail

messages on the MFC (on the CD-ROM).

automatic fax transmission Sending a fax without picking up the handset of an external

phone.

Automatic Redial A feature that enables your MFC to redial the last fax number if the original

fax did not go through because the line was busy or there was no answer.

Backup Print Sets your MFC to print a copy of every fax that is received and stored in memory.

This is a safety feature so you will not lose messages during a power failure.

beeper The sound the keys make when they are pressed, an error occurs or a document has been

received or transmitted.

beeper volume Volume setting for the beep when you press a key or make an error.

Brightness Changing the Brightness makes the whole image lighter or darker.

Broadcasting The ability to send the same fax message to more than one location.

Cancel Job Cancels a programmed job, like Delayed Fax or Polling.

CNG tones The special tones (beeps) sent by fax machines during automatic transmission to

tell the receiving machine that they are a from fax machine.

communication error (or Comm. Error) An error during fax sending or receiving, usually

caused by line noise or static.

Coding Method Method of coding the information contained in a document. All fax machines

must use a minimum standard of Modified Huffman (MH). Your fax machine is capable of

greater compression methods, Modified Read (MR) and Modified Modified Read (MMR), if

the receiving machine has the same capability.

Compatibility Group The ability of one fax unit to communicate with another. Compatibility

is assured between ITU-T Groups.

Contrast Setting to compensate for dark or light documents, by lightening dark originals or

darkening light originals.

Delayed Fax Sends your faxes at a later time that day.

Distinctive Ring A service purchased from the Telephone Company that provides another

phone number on an existing phone line. The Brother MFC uses the new number to simulate

a dedicated fax line.

Dual Access (Not available for color fax) Your MFC can scan outgoing faxes or scheduled

jobs into memory at the same time it is sending a fax or receiving or printing an incoming fax.

Easy Receive Enables your MFC to respond to CNG tones if you interrupt a fax call by

answering it.

G - 2

GLOSSARY

BHLMFC-US-MFC3100C-FM5.5

ECM (Error Correction Mode) Detects errors during fax transmission and resends the

page(s) of the document that had an error.

E-Mail Printing Software application that automatically retrieves your e-mail messages from

your POP3 server and prints them on your MFC.

extension phone A telephone on the fax number that is plugged into a separate wall jack.

external phone A TAD (telephone answering device) or telephone that is plugged into the

EXT jack of your MFC.

Fax Activity Report Lists information about the last 200 incoming and outgoing faxes. TX

means Transmit. RX means Receive.

Fax Forwarding Sends a fax received in memory to another preprogrammed fax number.

Fax Storage You can print stored faxes later, or retrieve them from another location using Fax

Forwarding, Paging, or Remote Retrieval functions.

fax tones The signals sent by sending and receiving fax machines while communicating

information.

Fine Mode Resolution is 196 × 203 dpi. It is used for small print and graphs.

gray scale The shades of gray available for copying and faxing photographs.

Group number A combination of Speed Dial numbers that are stored on a Speed Dial key for

Broadcasting.

Ink button Cleans the print head and/or resets the ink dot counter after replacing an ink

cartridge.

Interval The preprogrammed time period between automatically printed Activity Reports. You

can print Activity Reports on demand without interrupting this cycle.

LCD (liquid crystal display) The display screen on the MFC that shows interactive messages

during On-Screen Programming and defaults to the date and time when the machine is idle.

manual fax When you lift the handset of your external telephone so you can hear the receiving

fax machine answer before you press Start to begin transmission.

Menu Mode The programming mode for changing the settings of your MFC.

Multi-Function Link

Pro Suite Software application Turns your MFC into a printer and

a scanner and enables PC faxing using the MFC.

Next Fax Reservation Dual Access accepts the next original in the ADF for transmission

while the Memory is full.

OCR (optical character recognition) The bundled ScanSoft™ TextBridge

software

application converts an image of text to text you can edit.

Out of Paper Reception Receives faxes into the MFC’s memory when the machine is out of

paper.

Overseas mode Makes temporary changes to the fax tones to accommodate noise and static

on overseas phone lines.

Paging Feature enables your fax unit to call your pager when a fax is received into its memory.

I - 1

INDEX

BHLMFC-3100C-FM5.5

Index

access codes, storing and dialing 8-4

accessories and supplies ii

ADF (Automatic Document Feeder) 7-1

alternating displays 4-1

assembly 2-3

document wire extension 2-6

grounded 3-prong plug 2-4

loading paper 2-7

paper wire extension 2-5

plastic document support 2-5

plastic paper tray 2-6

automatic

dialing 8-4

fax receive 6-1

fax redial 7-4

transmission 7-3

Bi-directional Parallel Cable 2-1

Broadcasting 8-5

setting up Groups for 8-3

Brother

accessories and supplies ii

Brother numbers i

Customer Service i

fax-back system i

Frequently Asked Questions (FAQs) i

test sheet, sending 1-2

Brother Control Center

using and configurating 14-1 to 14-15

canceling

Fax Forwarding 9-4

fax jobs in memory 6-6

jobs awaiting redial 7-6

Paging 9-4

scheduled jobs 6-6

cleaning

cycle 2-10

print head 20-10

printer platen 20-16

scanner 20-16

CNG tones 1-5

connecting 2-1

control panel cover 2-8, 20-3

control panel, overview 1-3

copy

brightness 11-5

color adjustment 11-8

contrast 11-8

default setting 11-7

enlarging 11-5

keys 11-2

multiple 11-1

quality 11-3, 11-7

reducing 11-5

single 11-1

temporary settings 11-2

Credit Card Numbers 8-4

custom telephone features 2-16, 20-8

Customer Service i

date and time 5-2

Delayed Batch Transmission 7-8

Delayed Fax 7-7

dialing

automatic fax redial 7-4

Groups 8-5

Search 8-4

Speed Dial numbers 8-4

document

jam 20-3

size and resolution 7-1

drivers

printer 13-1

TWAIN Compliant 15-4

INDEX

I - 2

BHLMFC-3100C-FM5.5

Dual Access 7-4

Easy Receive 6-3

ECM (Error Correction Mode) 1-6

entering text 5-3

envelopes 3-2, 3-3

error messages on LCD 20-1

CHECK PAPER 20-1

COMM. ERROR 20-1

INK EMPTY 2-10

NOT REGISTERED 20-2

OUT OF MEMORY 20-2

while scanning a document 7-4, 11-2

extension telephone, using 6-4

external telephone 2-11

external two-line TAD 2-14

fax codes

Fax Receive Code 6-4

Remote Retrieval Access Code 9-3

troubleshooting 6-4

Fax Forwarding 9-1

changing remotely 9-4, 9-5

programming a number 9-1

Fax Receive Code 6-3, 6-4

Fax Storage 9-2

printing from 6-4

setting 9-2

fax, stand-alone

receiving 6-1

difficulty 20-7

erasing from the memory 9-4

forwarding 9-1, 9-4

polling 6-5

reducing to fit on paper 6-3

retrieving from a remote site 9-5

ring delay, setting 6-2

sending

automatic fax redial 7-4

automatic transmission 7-3

canceling from memory 7-6

color Fax 7-4

contrast 7-2

delayed 7-7

from memory (dual access) 7-4

manual transmission 7-3

overseas 7-7

polling 7-8

Real Time Transmission 7-5

resolution 7-3

FCC notices 19-1

gray scale S-1

Groups for Broadcasting 8-3

HELP 4-1, 10-2

Importing 15-4

Improving Print Quality 20-10

ink cartridges 2-1, 2-9, 2-10

installing 2-8

replacing 20-17

Ink Management 1-3, 20-10

jack 2-13, 2-14

convert to RJ11 jack 2-14

EXT. jack

external telephone 2-11

TAD (answering machine) 2-11

triplex adapter 2-14

LCD (Liquid Crystal Display) 1-3, 4-1

Macintosh

G3, G4 or iMac™ or iBook™

18-1

maintenance, routine 20-16

I - 3

INDEX

BHLMFC-3100C-FM5.5

manual

mode 6-1

transmission 7-3

memory storage 5-5

Menu mode 4-1

programming at-a-glance 4-1

multi-line connections (PBX) 2-15

multi-purpose sheet feeder 2-5

loading paper 2-7

On-Screen Programming 4-1

Options key 11-4

packing list 2-1

Paging 9-1, 9-2

programming a number 9-1

Paper

capacity 3-2

jam 20-4

Size 5-1

Specification 3-2

PaperPort

exporting an image file 15-4

importing 15-4

uninstall 15-1

PBX 2-15

PC FAX (For Windows

) 16-3

sending

address book 16-7

cover page 16-12

facsimile style 16-14

group 16-9

setting up 16-3

simple style 16-15

phone line difficulties 20-7

Polling 6-5, 7-8

power 2-2, 2-4

failure 5-5

outlet 2-4

area 3-3

difficulty 20-7

fax from memory 6-4

jam 20-4

resolution S-2

size 3-2

specifications S-2

Quality key 11-2, 11-3

receive mode

EXT.TEL/TAD 6-1

FAX ONLY 6-1

MANUAL 6-1

Redial/Pause 7-4, 8-6

Remote Fax Options 9-1

Reports 10-1

resolution

fax (standard, Fine, SuperFine, Photo,

color fax) S-1

setting for next fax 7-3

Ring Delay, setting 6-2

Safety Instructions 19-4

Scanning into your PC 15-5

OCR 15-3

ScanSoft™ PaperPort

15-1

Search, for stored numbers 8-4

Setup

date and time 5-2

Station ID (fax header) 5-2

shipping the machine 20-13

software

Brother Control Center 14-1

ScanSoft™ Paper Port

15-1

Special Characters 5-3

Speed Dial

changing 8-2

dialing 8-4

storing 8-1

REMOTE RETRIEVAL ACCESS CARD

R - 1

BHLMFC-US-MFC3100C-FM5.5

Remote Retrieval Access Card

If you plan to receive fax messages while away from your machine, carrying the

Remote Retrieval Access Card printed below will serve as a convenient

reminder of the retrieval procedures. Simply cut out the card and fold it to fit

your wallet or organizer. Keeping it handy will help you derive the full benefit

of your machine’s forwarding, paging and remote retrieval features.

Using Remote Retrieval Access Code

Dial your fax number from a fax machine using touch tone.

When your MFC answers, immediately enter your

Remote Retrieval Access Code (159 ).

Your MFC signals the kinds of messages received:

1 long beep — Fax message(s)

No beeps — No messages.

After 2 short beeps, enter a command.

Press

9 0

to reset your MFC when you finish.

Hang up.

Press

9 7 1

1 long beep — Fax message(s)

3 short beeps — No messages

CHANGE ANSWER MODE

Press

9 8

then for EXT,

press

FAX,

press

EXIT REMOTE OPERATION

Press

9 0

HECK

ECEIVING

TATUS

EMOTE

ETRIEVAL

CCESS

ARD

Fold Fold

Brother MFC-3100C

Product's Documents

User Manual

Specifications

Brother MFC-3100C Questions and Answers

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