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Contents
SURFboard SB6190 Cable Modem • User Guide
iii
365-095-28610 x.1 Copyright 2015 ARRIS Enterprises, Inc. All Rights Reserved.
Contents
Safety and Regulatory Information ............................................................................................................... v
Getting Started .............................................................................................................................................. 1
In the Box ............................................................................................................................................................................. 1
Additional Item(s) Needed (Not Included) .................................................................................................................... 2
System Requirements ....................................................................................................................................................... 2
Contact Information .......................................................................................................................................................... 3
Product Overview .......................................................................................................................................... 4
Front Panel .......................................................................................................................................................................... 4
Rear Panel............................................................................................................................................................................ 5
Cable Modem Label .......................................................................................................................................................... 6
Installing Your Cable Modem ........................................................................................................................ 7
Connect the SB6190 to Your Computer ...................................................................................................................... 7
Establish an Internet Connection ................................................................................................................................... 8
Monitoring Your Cable Modem and Connected Network ............................................................................ 9
Start the Cable Modem Web Manager ......................................................................................................................... 9
Cable Modem Web Manager Screen Options .......................................................................................................... 10
Menu Buttons ........................................................................................................................................................... 10
Menu Links ................................................................................................................................................................. 10
Get Help ............................................................................................................................................................................. 11
View the Cable Modem Status ...................................................................................................................................... 12
View the Cable Modem Product Information ............................................................................................................ 13
View the Event Log .......................................................................................................................................................... 13
View the Cable Modem Network Connection Information .................................................................................... 14
View the Cable Modem Configuration ........................................................................................................................ 15
Restore the Factory Default Settings ........................................................................................................................... 16
Restart the Cable Modem .............................................................................................................................................. 17
Exit the SB6190 Web Manager ..................................................................................................................................... 17
Troubleshooting Tips .................................................................................................................................. 18
Solutions ............................................................................................................................................................................ 18
Front Panel LED Icons and Error Conditions ............................................................................................................. 19
Warranty Information ................................................................................................................................. 20
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