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60
en Simple troubleshooting
Problem Cause Solution
Display shows
“12:00”
Power failure or appliance
switched off at mains.
Re-enter values; do not switch
the appliance off at the mains
or select the “Off” option in the
Clock display menu.
Display shows
“Milk container connected?”
despite connected milk
container.
Container is outside the
range of the sensor.
Position the container at the right
edge.
Material e.g. milk carton is
not recognised.
Confirm the display request with
“yes” or use the enclosed milk
container.
Display shows
“Overvoltage or
undervoltage”
Voltage too high or too low. Contact electricity or grid pro-
vider. Have the power supply
checked by an expert.
Display shows
“Leave device to cool”
Appliance is too hot. Switch off appliance for
30 minutes.
Display shows, for
example:
“Fault: E0510”
The appliance has a fault. Proceed according to the display
screen.
Display shows
“Fill bean container”
although the container is
already full, or the grinder
is not grinding any beans.
Beans are not falling into the
grinding unit (beans too oily).
Gently tap the bean container.
Possibly change the type of
coffee. When the bean container
is empty, wipe it with a dry cloth.
Display shows
“Clean brewing unit”
Brewing unit is soiled. Clean the brewing unit.
Too much ground coffee in
the brewing unit.
Clean the brewing unit. Do not
place more than two level meas-
uring spoons of ground coffee in
the drawer.
The mechanism of the
brewing unit is stiff.
Clean the brewing unit, see the
section “Care and daily cleaning”.
Display shows
“Refill with still water or
remove filter ”
Water tank wrongly inserted Insert water tank correctly
Carbonated water in the
water tank.
Fill the water tank with fresh tap
water.
Float is stuck in the water
tank.
Remove the tank and clean
thoroughly.
New water filter not rinsed
according to instructions, or
water filter used or defective.
Rinse the water filter according to
the instructions and then switch
on, or use a new water filter.
Air in the water filter. Dip the water filter into water
until no more air bubbles escape,
replace the filter.
Display shows
“Empty drip trays”
despite them being empty.
Drip tray is soiled and wet. Clean and dry the drip tray
thoroughly.
Emptying is not detected
when the appliance is
switched off.
When the appliance is switched
on, remove and re-insert the
drip tray.
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