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18
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid
a service call, refer to the warranty page in this manual and scan the code there with your mobile device, or visit
http://www.maytag.com/product_help. In Canada, visit http://www.maytag.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Maytag Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada:
Maytag Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
TROUBLESHOOTING
Problem Possible Causes and/or Solutions
Nothing will operate
Power supply cord is unplugged - Plug into a grounded outlet.
ENERGY SAVE is active, and the display is blank - Press any keypad on the control to display the time
of day. See the “Electronic Oven Controls” section for more information.
Household fuse is blown, or a circuit breaker is tripped - Replace the fuse or reset the circuit breaker.
If the problem continues, call an electrician.
The control displays an F9 or F9 E0 error code - The electrical outlet in the home may be mis-wired.
Contact a qualified electrician to verify the electrical supply.
Cooktop will not
operate
The control knob is not set correctly - Push in knob before turning to a setting.
On ceramic glass models, the oven control lockout is set - See the Control Lock keypad feature in the
“Feature Guide” section.
Excessive heat
around cookware
on cooktop
Cookware is not the proper size - Use cookware about the same size as the surface cooking area,
element or surface burner. Cookware should not extend more than
1
/
2
" (1.3 cm) outside the cooking area.
Cooktop cooking
results not
what expected
Control knob set to incorrect heat level - See the “Cooktop” section.
Range is not level - Level the range. See the Installation Instructions.
Cooktop element
cycles on and off
on High setting
Element cycling due to a temperature limiter - This is normal operation. The element may cycle on and off
to keep the cooktop from overheating.
Oven will not operate
Delay Start is set - See the “Cook Time” section.
Control is locked - Press and hold START for 3 seconds to unlock.
The range is in Demo mode - Demo mode will deactivate all oven elements. See “Demo Mode” in the
“Electronic Oven Controls” section.
Electronic oven control set incorrectly - See the “Electronic Oven Controls” section.
Oven temperature
too high or too low
Oven temperature needs adjustment - See “Oven Temperature Control” in the “Electronic
Oven Controls” section.
Oven indicator
lights flash
Power to range is turned on or restored - See “Control Display” in the “Electronic Oven Controls” section.
If the indicator lights keep flashing, call for service. See the “Warranty” section for contact information.
Display shows
messages
Power failure (display shows flashing time) - Clear the display. On some models, reset the clock,
if needed. See “Clock” keypad feature in the “Feature Guide” section.
Error code (display shows letter followed by number) - Depending on your model, press CANCEL
to clear the display. See “Control Display” in the “Electronic Oven Controls” section. If it reappears, call
for service. See the “Warranty” for contact information.
Clean cycle did not
work on all spills
Several cooking cycles between Clean cycles or spills on oven walls and doors - Run additional
Clean cycles. Use the AquaLift
®
Technology Cleaning Kit. affresh
®
Kitchen and Appliance Cleaner, or
affresh
®
Cooktop Cleaner can be used for stubborn soils. See the “Accessories” and “Clean Cycle”
sections for more information.
WARMING DRAWER
Check that the warming drawer is cool and empty before
cleaning.
Cleaning Method:
■ Mild detergent
OVEN CAVITY
Use AquaLift
®
Technology regularly to clean oven spills.
Do not use oven cleaners.
Food spills should be cleaned when oven cools. At high
temperatures, foods react with porcelain and staining,
etching, pitting or faint white spots can result.
Cleaning Method:
■ Clean cycle:
See “Clean Cycle” section.
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