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Troubleshooting
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Cutter error • If a cutter error occurs, keep the DK Roll Compartment Cover closed and
press the Power ( ) Button. The cutter moves back to the normal position
and the Label Printer turns off automatically.
Make sure the Label Printer is Off and remove any jammed labels. If you
need further assistance, contact Brother Customer Service.
I want to reset the Label Printer.
Press and hold the Cutter ( ) Button while holding the Power ( ) Button
when the Label Printer is turned off. When the Editor Lite LED starts flashing
and the Status LED lights in orange, press the Cutter ( ) Button three times
while continuing to hold the Power ( ) Button. The Label Printer will be reset
to factory settings.
Problem Solution
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