
01 Control panel
02 Door latch
03 MWO door
04 Door LED light
05 Oven gasket
06 Oven door
07 LED Lamp
08 Convection fan
09 Halogen lamp *
10 Water Reservoir
11 Shelf position
This oven ships with different kinds of accessories that help you cook what you want.
Accessories for oven

| Wire racks | Use these racks in the oven when baking and broiling. |
| Gliding rack | The fully extendable Gliding Rack makes food preparation easier, especially when you are preparing heavier dishes. |
| Temp Probe | The Temp Probe lets you cook meat to the exact internal temperature you want, taking the guess work out of determining whether a piece of meat is done or not. |
Accessories for microwave

| Roller ring | Put in the center of the base. It supports the turntable. |
| Turntable | Put on the roller ring with the center fitting of the coupler. It serves as a cooking base. |
| Racks |
Use one of these racks as appropriate to cook two dishes simultaneously. A smaller dish on the turntable, and the other on the selected rack. You can use these racks with Broil or Convection function. NOTE Do not use wire racks with Microwave mode except where specifically noted in this manual. |
| Hot plate | Put on the turntable. Use this to brown food, or to keep pastries or pizza crisp. |
NOTE
Before using the top and bottom ovens for the first time, remove all the accessories, and then clean the ovens thoroughly. Then, set the lower oven to
Bake, and run it at 400 °F for 1 hour. Next, set the microwave (top) oven to Convection, and then run it at 400 °F for 1 hour. There will be a distinctive odor. This is normal.
Ensure your kitchen is well ventilated during this conditioning period.

Remove all packing materials inside the oven. Install the roller ring and turntable. Check that the turntable rotates freely.
The water reservoir is used for the Steam Bake, Steam Roast, and Hybrid Clean functions and also to remove water scale that may form on the oven walls, especially after Steam Baking, Steam Roasting, and Hybrid cleaning. Fill it with water in advance of Steam cooking or descaling.


1. Locate the water reservoir. The water reservoir is on the right side of the oven, just above the oven opening. Touch Reservoir
on the control panel. The oven ejects the water reservoir. Grasp the front of the reservoir, and then slide it out to remove it.
2. Open the reservoir cap, and then fill the reservoir with 22 oz. (650 ml) of drinkable water.
NOTE You can open the reservoir by removing the rubber cap or by removing the clear plastic top.



3. Replace the cap or the clear plastic top, and then slide the water reservoir back into the reservoir slot.
4. Push the reservoir in. There will be soft click when it is in place correctly. Touch Reservoir
. The oven retracts the water reservoir.
5. Close the oven door.
NOTE Make sure the cap and the upper portion of the water reservoir (labeled A) are closed before using the oven.
CAUTION
The water reservoir becomes hot during the cooking. Make sure you wear oven gloves to remove or refill the water reservoir.
NOTE
on the control panel is blinking, the water reservoir is not closed properly. Close the reservoir completely.READ THE INSTRUCTIONS CAREFULLY BEFORE USING THE OVEN. For satisfactory use of your oven, become familiar with the various features and functions of the oven as described below. Detailed instructions for each feature and function follow later in this user manual.

Bake (Convection Bake): Use to select the Convection Bake function. (Additionally, use to activate the No Preheat function in this mode.)
Roast (Convection Roast): Use to select the Convection Roast function. (Additionally, use to activate the No Preheat function in this mode.)Sleep Mode
Your control panel will remain in a sleep mode when not in use. Only the clock will display. You will need to wake the control panel to begin or select any function.

Wake Mode
To wake the control panel, touch Touch to Wake-Up/Sleep. After 2 minutes without activity (or one minute when the oven is operating in standby mode), the control panel will return to Sleep mode.
Oven or Microwave Oven
The Combi Oven provides two operation modes: Oven and Microwave Oven. To select either Oven and Microwave Oven, touch the desired operation mode. Then, the control panel will be activated.

The clock must be set to the correct time of day for the automatic oven timing functions to work properly.
How to set the clock
The kitchen timer serves as an extra timer that will beep when the set time has elapsed. It does not start or stop cooking functions. You can use the kitchen timer with any of the other oven functions.
How to set the timer
Control Lockout lets you lock the buttons on the touch pad so they cannot be activated accidently. Control Lockout also locks only lower oven doors so they cannot be opened. You can only activate Control Lockout when the oven is in standby mode.
How to activate the Control Lockout
NOTE
How to unlock the controls
Touch Control Lock(3sec) for 3 seconds.
Loc” and the lock icon will disappear from the display.
NOTE
It may take up to 10 seconds for the doors to unlock.
In Timed Cooking mode, the oven turns on immediately and cooks for the length of time you select. At the end of the cooking time, the oven turns off automatically.
How to set the oven for Timed Cooking
When Timed Cooking is done, the oven will beep.
All the features listed in the table below have minimum and maximum times, temperatures, and power level settings. A beep will sound each time a pad on the control panel is pressed and the entry is accepted. An error tone will sound in the form of a long beep if the entered temperature or time is below the minimum or above the maximum setting for the feature.
Upper Microwave Oven

Lower Oven

Microwaves are high-frequency electromagnetic waves that can be used to cook or reheat food without changing either the form or color of the food.
Power level

CAUTION
The heating elements generate heat, which is evenly distributed inside the oven by the convection fan. You can use the oven racks or a combination of the rack and Hot plate on the turntable. Use this mode for biscuits, individual scones, rolls, and cakes as well as fruit cakes, choux pastries, and soufflés.
NOTE
To preheat, simply touch START/SET.
When preheating is done, the oven will beep.
3. Touch Cook Time, and then use the number pad to specify a cooking time. (Maximum cooking time is 2 Hr.)
4. Touch START/SET to start cooking.
5. If you want to cancel Convection cooking or if Convection cooking is finished, touch STOP/CLEAR.
CAUTION
Use oven gloves when taking out food.
NOTE
You cannot set the temperature in Broil mode.
3. Touch Cook Time, and then use the number pad to specify a cooking time. (Maximum cooking time is 1 Hr. 30 min.)
4. Touch START/SET to start cooking.
5. If you want to cancel Broiling or if Broiling is finished, touch STOP/CLEAR.
CAUTION
Use oven gloves when taking out food.
This combination mode combines microwave energy with hot air, resulting in reduced cooking time and producing a brown, crispy surface on the food. Use this mode for all kinds of meat and poultry as well as casseroles and gratin dishes, sponge cakes and light fruit cakes, pies and crumbles, roast vegetables, scones, and breads.
CAUTION
The heating elements generate heat, which is reinforced by the microwave energy.
NOTE
You cannot set the temperature in Speed Broil mode.
3. Touch Power Level, and then use the number pad to specify a power level between 10% and 70%.
4. Touch Cook Time, and then use the number pad to set the cooking time. (Maximum cooking time is 1 Hr. 30 min.)
5. Touch START/SET to start cooking.
6. If you want to cancel Speed Broiling or if Speed Broiling is finished, touch STOP/CLEAR.
CAUTION
You do not need to set either the cooking time or the power level. Once you have selected
Popcorn and touched START/SET, the oven automatically sets the cooking time and starts to cook. The gas sensing animation effect shows the status of the sensing process.
CAUTION

The oven provides 4 different defrosting programs for your convenience. The time and power levels are automatically adjusted according to your selection.
CAUTION


The 15 Sensor Cook features include/provide pre-programmed cooking times. You do not need to set either the cooking time or the power level. Once you have selected a program and touched START/SET, the oven automatically sets the cooking time and starts to cook. The gas sensing animation effect shows the status of the sensing process.
CAUTION





Auto sensor cooking instructions
The Auto Sensor cooks your food automatically by detecting the amount of gases generated from the food while it is cooking.
NOTE
If using cling film or plastic wrap, leave a small opening (vent) near the edge of the dish for ventilation or pierce the plastic with a knife or fork in several places.
Utensils & cover
CAUTION
You do not need to set either the cooking time or the power level. You can adjust the size of the serving.
CAUTION






You do not need to set either the cooking time or the power level.
CAUTION


In Timed Cooking mode, the oven turns on immediately and cooks for the length of time you select. At the end of the cooking time, the oven turns off automatically.
How to set the oven for Timed Cooking
When Timed Cooking is done, the oven will beep.
CAUTION
Use caution with the Timed Cooking or Delay Start features. You can use these features to cook cured or frozen meats and most fruits and vegetables. For food that can easily spoil, such as milk, eggs, and unfrozen or fresh fish, meat, or poultry, chill them in the refrigerator first. Even when chilled, they should not stand in the oven for more than 1 hour before cooking begins, and should be removed promptly when cooking is completed. Eating spoiled food can result in sickness from food poisoning.
With Delay Start, the oven’s timer turns the oven on and off at times you select in advance.
How to set the oven for delay start
Turning the light on and off

Oven rack positions

Recommended rack position for cooking

This table is for reference only
Rack and Pan placement

Centering baking pans in the oven as much as possible will produce better results. If baking with more than one pan, place the pans so each has at least 1˝ to 1½˝ of air space around it. When baking on a single oven rack, place the oven rack in position 3 or 4. See the figure on the left. When baking cakes and cookies on multiple racks, place the oven racks in positions 3 and 5.
Using Multiple Oven Racks

Before using the racks
Each rack has stops that need to be placed correctly on the supports. These stops will keep the rack from coming completely out.
REMOVING THE RACKS
REPLACING THE RACKS

CAUTION
The fully extendable Gliding Rack makes food preparation easier, especially when you are preparing heavier dishes. The Gliding Rack has 2 glide tracks that allow you to extend the rack well out of the oven without touching the sides of the oven walls.
Installing the Gliding rack

Removing the Gliding Rack

CAUTION
Do not install the Gliding Rack directly above the Flat Rack and Recessed rack. You will not be able to install it properly and the rack could fall.
NOTE
You can install the Gliding Rack in any rack positions except the lowest (level 1) rack position in the oven.
The oven can be programmed to bake at any temperature from 175 °F to 550 °F. Baking temperature and time will vary depending on the ingredients and the size and shape of the baking pan used. Dark or nonstick coatings may cook faster with more browning.
How to set the oven for baking
Place food in the oven after preheating if the recipe calls for it. Preheating is very important for good results when baking cakes, cookies, pastry, and breads. After the oven has reached the desired temperature, the oven will beep 6 times.
NOTE
How to adjust the temperature while cooking

By using Convection Bake, you will be able to cook faster. Convection baking uses a fan to circulate the oven’s heat evenly and continuously within the oven. This improved heat distribution allows for even cooking and excellent results when you are using multiple racks at the same time. Foods cooked on a single oven rack will generally cook faster and more evenly with convection baking. Multiple oven rack cooking may have slightly increased cooking times for some foods, but the overall result is time saved. Breads and pastries brown more evenly. You can program the oven for convection baking at any temperature between 175 °F and 550 °F.
Tips for convection baking
The amount of time you save will vary depending on the amount and type of food you are cooking. When baking cookies or biscuits, you should use pans with no sides or very low sides to allow the heated air to circulate around the food. Using a pan with a dark finish will produce faster cooking times. When using convection baking with a single rack, place the oven rack in position 3 or 4. If cooking on multiple racks, place the oven racks in positions 3 and 5. When baking a cake, using the bake mode (not the convection bake mode) will produce better results.
How to set the oven for convection baking
Bake. No Preheat key is activated on the control panel. Touch No Preheat if you want to use the No Preheat feature. (Refer to the No Preheat section on page 42.)
The convection oven fan shuts off when the oven door is opened.
NOTE
Convection roasting is good for cooking large tender cuts of meat uncovered. Heat comes from the top heating element. The convection fan circulates the heated air evenly over and around the food. Meat and poultry are browned on all sides as if they were cooked on a rotisserie. The heated air seals in juices quickly for moist and tender results while, at the same time, creating a rich golden brown exterior.
How to set the oven for convection roasting
Roast. No Preheat is activated on the control panel. Touch No Preheat if you want to use the No Preheat feature. (Refer to the No Preheat section on this page.)
The convection oven fan shuts off when the oven door is opened.
NOTE
Use No Preheat to cook without the pre-heating cycle.
This function is only available for Convection Bake and Convection Roast.
How to set the oven for No Preheat
Bake or
Roast. No Preheat is activated on the control panel.NOTE

Broiling is a method of cooking tender cuts of meat by direct heat under the broil element of the oven.
The high heat cooks quickly and gives a rich, brown outer appearance. Broil mode is best for meats, fish, and poultry up to 1” thick.
How to set the oven for broiling
NOTE

CAUTION
Always broil with the oven door closed. Use care when opening the door. Let hot air or steam escape before you remove food from or put food into the oven
Broiling recommendation guide
The size, weight, thickness, starting temperature, and your doneness preference will affect broiling times. This guide is based on meats at refrigerator temperature. Always use a broiler pan and its grid when broiling. Always preheat the oven for 5 minutes before broiling.

Steam Bake provides excellent baking conditions for breads, pastries, and desserts by increasing moisture content and improving texture and flavor. Steam Roast provides excellent cooking conditions for roasted meats or poultry by maintaining a crispy surface while sealing in the juices for a moist and tender result.
NOTE
You can open the reservoir by removing the rubber cap or by removing the clear plastic top.
4. Replace the rubber cap or clear plastic top.
5. Return the reservoir to the slot, and then push it in. There will be a soft click when it is in place correctly. Touch Reservoir
. The oven retracts the water reservoir.
6. Close the oven door.
7. Touch Steam Bake or Steam Roast.
8. Touch Steam Level once for Hi, twice for Lo, or 3 times for Med. (Default is Med.) The display will show
and the steam level.
9. Enter the temperature you want, eg.400 °F, using the number pad.
10. Touch Cook Time, and then use the number pad to set the cooking time.
11. Touch START/SET. The temperature display will start to change once the oven temperature reaches 175 °F. The oven will beep 6 times when the oven reaches the set oven temperature.
12. If you want to cancel steam baking or steam roasting or if cooking is finished, touch OVEN OFF.
NOTE
The convection oven fan shuts off when the oven door is opened.
NOTE
Steam cook recommendation guide

Bread Proof provides an optimal temperature for the bread proofing process, and therefore does not require a temperature adjustment.
For the best results, always start the Bread Proof option with a cool oven.
NOTE
Use rack position 3 for Bread Proof.
For many foods, especially roasts and poultry (beef, chicken, turkey, pork, lamb, etc), measuring the internal temperature is the best way to determine if the food is properly cooked.
The Temp Probe lets you cook meat to the exact internal temperature you want, taking the guess work out of determining whether a piece of meat is done or not.
This function can be used with Bake, Convection Bake, or Convection Roast. After the internal temperature of the food reaches 100 °F, the increasing internal temperature will be shown in the display.
How to use the Temp Probe

2. Insert the temp probe plug into the socket on the top side wall of the oven as far as it will go.
3. Select the desired cooking function (Bake, Convection Bake, or Convection Roast) and temperature.
4. Touch Temp. Probe to set the desired internal temperature.
5. Set the desired internal temperature using the number pad.

6. If you want to use Cook Time, or Delay Start, set each function.
7. Touch START/SET.
8. When the desired internal temperature is reached, the function automatically stops and an alarm sounds.
CAUTION
NOTE
Temp Probe table

NOTE
If you cover the meat with aluminum foil and allow it to stand for 10 minutes after cooking, the Internal temperature will rise 5-10 degrees.
Removing the Temp Probe
Remove the temp probe plug from the socket.
CAUTION
After cooking, the Temp Probe is hot enough to cause burns.
This self-cleaning oven uses high temperatures (well above cooking temperatures) to burn off leftover grease and residue completely or reduce them to a finely powdered ash that you can wipe away with a damp cloth.
CAUTION
Before a self-cleaning cycle

NOTE Remove oven racks and accessories before starting the self-clean mode.
How to run a self-cleaning cycle
IMPORTANT: Both doors lock when you run a self cleaning cycle on either oven.
NOTE
3. When the self-cleaning cycle is done, End will appear in the display and the oven will beep 6 times.
How to delay the start of self-cleaning
How to turn off the self-cleaning feature
If you need to stop or interrupt a self-cleaning cycle:
After a self-cleaning cycle
The Hybrid cleaning function saves time and energy by removing leftover grease and residue that you can then wipe away with a damp cloth.
CAUTION
Before a Hybrid cleaning cycle

NOTE Remove oven racks and accessories before starting the Hybrid clean mode.
How to run a Hybrid cleaning cycle
NOTE
You can open the reservoir by removing the rubber cap or by removing the clear plastic top.
4. Replace the rubber cap or clear plastic top.
5. Return the reservoir to the slot, and then push it in. There will be slight click when it is in place correctly. Touch Reservoir
. The oven retracts the water reservoir.
6. Close the oven door.
7. Touch Hybrid Clean. Touch Hybrid Clean once for a 20 min clean time, twice for a 90 min clean time. (The default setting is 20 min.)
8. Touch START/SET. The motor-driven door lock will engage automatically. When the operation is complete, the display will blink and a beep will sound.
NOTE Only the lower oven door is locked during Hybrid cleaning.
9. Touch OVEN OFF.
10. Clean the oven’s interior. There will be a significant amount of water remaining on the bottom of the oven after a Hybrid cleaning cycle. Remove the residual water with a sponge or soft dry cloth.
NOTE For Hybrid Cleaning, use exactly 20 oz. (600 ml). of water since this produces the best results.
After a Hybrid cleaning cycle
NOTE
When a steam function is complete, you must drain the remaining water to prevent the water from affecting other cooking modes.
To drain the water, follow these steps:
The oven ejects the water reservoir. Use oven gloves to remove and empty the water reservoir.
. The oven retracts the reservoir.Cleaning painted parts and decorative trim
Cleaning stainless steel surfaces
NOTE
Oven racks
NOTE
To lubricate the slides of the gliding rack


4. Shake the graphite lubricant before opening it. Starting with the left (front and back) slide mechanism of the rack, place four (4) small drops of lubricant on the two (2) bottom tracks of the slide close to the bearing carriers.
5. Repeat for the right (front and back) slide mechanism of the rack.
6. Open and close the rack several times to distribute the lubricant.
7. Replace the cap on the lubricant and shake it again. Turn the rack over and repeat steps 3, 4, 5 and 6.
8. Close the rack, turn the rack right-sideup, and then place in the oven. See installing the gliding rack in Using the Gliding Rack on page 39.
NOTE Do not spray the gliding rack with cooking spray or other lubricant sprays.
Oven door

Samsung works hard to ensure that you don’t have problems with your new electric oven. If you run into unexpected trouble, look first for a solution in the tables starting below. If you’re still having trouble after trying the suggested solution, call Samsung at 1-800-SAMSUNG (1-800-726-7864).
| Symptom | Possible cause | Solution |
| The display goes blank. | A fuse in your home may be blown or the circuit breaker tripped. | Replace the fuse or reset the circuit breaker. |
| The buttons cannot be pressed properly |
• There is foreign matter caught between the buttons • Touch model: There is moisture on the exterior • The lock function is set |
• Remove the foreign matter and try again. • Remove the moisture and try again. • Check whether the lock function is set. |
For the Microwave Oven |
||
| Symptom | Possible cause | Solution |
| General | ||
| The buttons cannot be pressed properly | Foreign matter may be caught between the buttons. | Remove the foreign matter and try again. |
| For touch models: Moisture is on the exterior. | Wipe the moisture from the exterior. | |
| Child lock is activated. | Deactivate Child lock | |
| The oven does not work. | Power is not supplied. | Make sure power is supplied. Make sure the oven is plugged in. Check if a fuse has been blown or ciruit breaker has been tripped. |
| The door is open. | Close the door and try again. | |
| The door open safety mechanisms are covered in foreign matter. | Remove the foreign matter and try again. | |
| The oven stops while in operation. | The user has opened the door to turn food over. | After turning over the food, press the Start button again to start operation. |
| The power turns off during operation. |
The oven has been cooking for an extended period of time. | After cooking for an extended period of time, let the oven cool. |
| The cooling fan is not working. | Listen for the sound of the cooling fan. | |
| Trying to operate the oven without food inside. | Put food in the oven. | |
| There is not sufficient ventilation space for the oven. | There are intake/exhaust outlets on the front and rear of the oven for ventilation. Keep the gaps specified in the product installation guide. | |
| Several power plugs are being used in the same socket. | Designate only one socket to be used for the oven. | |
| There is a popping sound during operation, and the oven doesn't work. | Cooking sealed food or using a container with a lid may cause popping sounds. | Do not use sealed containers as they may burst during cooking due to expansion of the contents. |
| The oven exterior is too hot during operation. | There is not sufficient ventilation space for the oven. | There are intake/exhaust outlets on the front and rear of the oven for ventilation. Keep the gaps specified in the product installation guide. |
| Objects are on top of the oven. | Remove all objects on the top of the oven. | |
| The door cannot be opened properly. | Food residue is stuck between the door and oven interior. | Clean the oven and then open the door. |
| Heating including the Warm function does not work properly. | The oven may not work, too much food is being cooked, or improper cookware is being used. | Put one cup of water in a microwave-safe container and run the microwave for 1-2 minutes to check whether the water is heated. Reduce the amount of food and start the function again. Use a cooking container with a flat bottom. |
| The thaw function does not work. | Too much food is being cooked. | Reduce the amount of food and start the function again. |
| The interior light is dim or does not turn on. | The door has been left open for a long time. | The interior light may automatically turn off when the Eco function operates. Close and reopen the door or press the Cancel button. |
| The interior light is covered by foreign matter. | Clean the inside of the oven and check again. | |
| A beeping sound occurs during cooking. | If the Auto Cook function is being used, this beeping sound means it's time to turn over the food during thawing. | After turning over the food, press the Start button again to restart operation. |
| The oven is not level. | The oven is installed on an uneven surface. | Make sure the oven is installed on flat, stable surface. |
| There are sparks during cooking. | Metal containers are used during the oven/thawing functions. | Do not use metal containers. |
| When power is connected, the oven immediately starts to work. | The door is not properly closed. | Close the door and check again. |
| There is electricity coming from the oven. | The power or power socket is not properly grounded. | Make sure the power and power socket are properly grounded. |
|
1. Water drips. 2. Steam is emitted through a door crack. 3. Water remains in the oven. |
There may be water or steam in some cases depending on the food. This is not an oven malfunction. | Let the oven cool and then wipe with a dry dish towel. |
| The brightness inside the oven varies. | Brightness changes depending on power output changes according to function. | Power output changes during cooking are not malfunctions. This is not an oven malfunction. |
| Cooking is finished, but the cooling fan is still running. | To ventilate the oven, the cooling fan continues to run for about 3 minutes after cooking is complete. | This is not an oven malfunction. |
| Turntable | ||
| While turning, the turntable comes out of place or stops turning. | There is no roller ring, or the roller ring is not properly in place. | Install the roller ring and then try again. |
| The turn table drags while turning. | The roller ring is not properly in place, there is too much food, or the container is too large and touches the inside of the microwave | Adjust the amount of food and do not use containers that are too large. |
| The turn table rattles while turning and is noisy. | Food residue is stuck to the bottom of the oven. | Remove any food residue stuck to the bottom of the oven. |
| Broiling | ||
| Smoke comes out during operation. | During initial operation, smoke may come from the heating elements when you first use the oven. | This is not a malfunction, and if you run the oven 2-3 times, it should stop. |
| Food is on the heating elements. | Let the oven cool and then remove the food from the heating elements. | |
| Food is too close to the grill. | Put the food a suitable distance away while cooking. | |
| Food is not properly prepared and/or arranged. | Make sure food is properly prepared and arranged. | |
| Convection | ||
| The oven does not heat. | The door is open | Close the door and try again. |
| Smoke comes out during preheating | During initial operation, smoke may come from the heating elements when you first use the oven. | This is not a malfunction, and if you run the oven 2-3 times, it should stop. |
| Food is on the heating elements. | Let the oven cool and then remove the food from the heating elements. | |
| There is a burning or plastic smell when using the oven. | Plastic or non heatresistant cookware is used. | Use glass cookware suitable for high temperatures. |
| There is a bad smell coming from inside the oven. | Food residue or plastic has melted and stuck to the interior. | Use the steam function and then wipe with a dry cloth. You can put a lemon slice inside and run the oven to remove the odor more quickly. |
| The oven does not cook properly | The oven door is frequently opened during cooking. | If you open the door often, the interior temperature will be lowered and this may affect the results of your cooking. |
| The oven controls are not correctly set. | Correctly set the oven controls and try again. | |
| The broil heater or other accessories are not correctly inserted. | Correctly insert the accessories. | |
| The wrong size or wrong type of cookware is used. | Use suitable cookware with flat bottoms. | |
For the Lower Oven |
||
| Symptom | Possible cause | Solution |
| The oven will not turn on. |
The oven is not completely plugged into the electrical outlet | Make sure the electrical plug is inserted into a live, properly grounded outlet. |
| A fuse in your home may be blown or a circuit breaker may have tripped. | Replace the fuse or reset the circuit breaker. | |
| The oven controls have been set improperly. | See the chapter on operating the oven starting on page 22. | |
| The oven is too hot. | Allow the oven to cool. | |
| Incomplete service wiring. | Call for service. | |
| Power outage. | Check to see if the house lights will turn on. If necessary, call your local electric company for service. | |
| The oven light will not turn on. | The light is loose or defective. |
• Tighten or replace the lamp. • Call for service if the door light does not turn on |
| The switch operating the light is broken. | Call for service | |
| The oven smokes excessively during broiling. | The oven controls have not been set properly | Refer to the section on operating the oven starting on page 22. |
| The meat has been placed too close to the element. | Reposition the rack to provide proper clearance between the meat and the element. Preheat the broil element for searing. | |
| The meat has not been properly prepared. | Remove excess fat from the meat. Cut away fatty edges that may curl, leaving the lean intact. | |
| Grease has built up on oven surfaces. | Regular cleaning is necessary when broiling frequently. | |
| Food does not bake or roast properly | The oven controls have not been set correctly. | See the chapter on operating the oven starting on page 22. |
| The oven rack has been positioned incorrectly or is not level. | See the section on using the oven racks on page 38. | |
| Incorrect cookware or cookware of improper size is being used. | ||
| The oven temperature needs to be adjusted. | See the Temp Adjust section on page 48. | |
| Food does not broil properly. | The serving size may not be appropriate. | Refer to the broiling recommendation guide for serving sizes on page 43, and then try again. |
| The rack has not been properly positioned. | See the broiling recommendation guide on page 43. | |
| The cookware is not suited for broiling. | Use suitable cookware | |
| In some areas, the power (voltage) may be low |
• Preheat the broil element for 10 minutes. • See the broiling recommendation guide on page 43. |
|
| The oven temperature is too hot or too cold. | The oven temperature needs to be adjusted. | See the section on adjusting the temperature on page 48. |
| There is water dripping. | You may see water or steam in some cases depending on the food you are cooking. This is not a product malfunction. | Let the oven cool and then wipe with a dry dish towel. |
| There is steam coming through the crack between the oven body and the door. | ||
| Water is remaining in the oven. | ||
| I can hear water boiling during steam cooking. | Water is being heated by the steam heater. | This is not a product malfunction. |
| The oven will not self-clean. | The oven temperature is too high to start a self-clean operation. | Allow the oven to cool and then reset the controls. |
| The oven controls have been set incorrectly. | See the section on selfcleaning on page 51. | |
| A self-cleaning cycle cannot be started if the oven lockout feature has been activated. | Deactivate the oven lockout (see page 25). | |
| Excessive smoking during a self-cleaning cycle. | There is excessive soiling in the oven. | Touch OVEN OFF. Open the windows to rid the room of smoke. Wait until the selfcleaning cycle is cancelled. Wipe up the excessive soil and then start the selfcleaning cycle again. |
| The oven door will not open after a selfcleaning cycle. | The oven is too hot. | Allow the oven to cool. |
| The oven is not clean after a self-cleaning cycle. | The oven controls were not set correctly. | See the section on selfcleaning on page 51. |
| The oven was heavily soiled. | Wipe up heavy spillovers before starting the selfcleaning cycle. Heavily soiled ovens may need to be selfcleaned again or for a longer period of time. | |
| Steam is coming out of the vent. | When using the convection feature, it is normal to see steam coming out of the oven vent. | This is normal operation and not a system failure. Use the oven as usual. |
| As the number of racks or amount of food being cooked increases, the amount of visible steam will increase. | ||
| A burning or oily odor is coming from the vent. | This is normal for a new oven and will disappear in time. |
• To speed the process, set a self-cleaning cycle for a minimum of 3 hours. • See the section on selfcleaning on page 51. |
| Strong odor. | An odor coming from the insulation around the inside of the oven is normal for the first few times the oven is used. | Operate the oven empty on the bake setting at 400 °F for 1 hour |
| Fan noise. | A convection fan may automatically turn on and off. | This is not a system failure but normal operation. |
| The oven racks are difficult to slide. | The shiny, silver-colored racks were cleaned in a selfcleaning cycle. | Apply a small amount of vegetable oil to a paper towel, and then wipe the edges of the oven racks with the paper towel. |
| The oven door is locked. | The circuit breaker has been tripped or there was a power failure while the oven door was locked. | Activate Control Lockout, and then unlock the control. See the Control Lockout section on page 25. |
| Displayed Code | Possible cause | Solution |
| C-d0 | This code occurs if the control key is short for 1 minute. | Clean the buttons and make sure there is no water on/ around them. Turn off the oven and try again. If the problem continues, contact a local Samsung service center |
| C-d1 | This code occurs if the door lock is mispositioned. | Touch OVEN OFF, and then restart the oven. If the problem persists, disconnect all power to the oven for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. |
| C-F0 | This code occurs if communication between the Main and Sub PBA is interrupted | |
| C-F2 | This code occurs if communication between the Main and Touch is interrupted. | |
| C-10 | The cooking sensor is open when the microwave is operating. | |
| The cooking sensor is short when the microwave is operating. | ||
| C-20 | The oven sensor is open when the oven is operating. | |
| The oven sensor is short when the oven is operating. |
|
C-21 |
This code occurs if the internal temperature rises abnormally high. |
Touch OVEN OFF, and then restart the oven. If the problem persists, disconnect all power to the oven for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. |
|
C-23 |
The temp probe sensor is short when the oven is operating. |
|
|
C-30 |
The PCB sensor is open when the oven is operating. |
|
|
The PCB sensor is short when the oven is operating. |
||
|
C-31 |
This code occurs if the PCB temperature rises abnormally high. |
Call for service |
|
C-70 |
The Steam sensor is open when the oven is operating. |
Touch OVEN OFF, and then restart the oven. If the problem persists, disconnect all power to the oven for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. |
|
The Steam sensor is short when the oven is operating. |
||
|
C-72 |
There are drain system-related problems. |
|
|
C-A2 |
The cooling motor is operating abnormally. |
Call for service. |
Reference file: Samsung NQ70M6650DG/AA 30" Smart Microwave Combination Wall Oven
Additionally, the document applies to other Samsung models: NQ70M6650D*, NQ70M6650DG