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Troubleshooting
It is not always necessary to call the Service Centre. In
some cases, you may be able to solve the problem
yourself. This table contains some useful information.
Important information:
Only authorised personnel from our Service Centre are
qualified to work on the main gas and electric systems.
11
What happens... Likely cause Solution
- Replace the gas bottle with
a full one.
- Check the fuse in the main fuse
box and change it if it is damaged.
... if the general electrical
system is malfunctioning?
- Check the main fuse box to see
whether the automatic trip switch
or a differential switch has tripped.
- Carefully clean the spaces
between the ignition sparker and
the burners.
- Make sure that the burner covers
are correctly positioned.
- Dry the burner covers carefully.
... if the flames on the burners
are not uniform?
- Place all the different
pieces correctly.
- Clean the grooves on
the burners gas outlets.
... if the gas flow does not
appear to be normal or no
gas comes out?
- Open any intermediate taps.
... if there is a smell of gas in
the kitchen area?
- Check to see if any gas taps
are on.
- Check that the coupling is correct.
... the safety devices on the
different burners don't work?
- The automatic safety switch has
tripped or a fuse has blown.
- Defective fuse.
cleaning products between the
ignition sparker and the burner.
positioned correctly.
- The burners are wet.
- The different parts of the burner
have been improperly assembled.
- The grooves on the burners gas
outlets are dirty.
- The gas main is turned off.
- If the gas is coming from
a gas bottle, it may be empty.
- There may be a leak between the
coupling and the gas bottle.
- A gas tap has been left on.
- The grooves on the burners' gas
outlets are dirty.
- The control knob was not held down
for long enough.
- Clean the grooves on
the burners gas outlets.
- Once the burner is lit, hold
the control knob down a few
seconds longer.
- Wait 30 min. and it automatically
switches off.
... if the displays light up after
a power cut-off?
- Works correctly. The displays must
work for 30 min.
- Wait 30 min. and it automatically
switches off.
... if the residual heat displays
light up when the hob is
connected for the first time?
- Works correctly. The displays must
work for 30 min.
... if the electronic lighting
does not work and the pilot
- There is waste from food or
of the burner activated
flickers?
... if there is a flame on the
burner but the electronic
- The burner covers are not
lighting continues to work?
- Make sure that the burner covers
are correctly positioned.
positioned correctly.
- The burner covers are not
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