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en Customer service
52
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4 Customer service
Customer service
If you are unable to rectify the fault,
please contact our customer service.
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.
The contact information for your nearest
customer service can be found here or
on the enclosed customer service list.
When calling, please state the product
number (E-Nr.) and the production
number (FD) which can be found on the
rating plate.
~ "Getting to know your appliance"
on page 36
Trust the expertise of the
manufacturer. You can therefore be
sure that the repair is carried out by
trained service technicians who carry
original spare parts for your domestic
appliances.
Repair order and advice on
faults
Contact information for all countries can
be found on the enclosed customer
service list.
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Guarantee
Detailed information on the warranty
period and warranty conditions in your
country are available from your
customer service, your dealer and on
our website.
The energy saving mode display flashes in Home Connect mode.
Server error Wait for a few minutes.
The connection to the server has been deactivated
on the mobile device.
Establish server connection.
Refrigerator not receiving any WLAN signals. Check signal strength.
No connection to the Internet or only a weak con-
nection.
Verify Internet connection on the router.
GB 0344 892 8979 Calls charged at local or
mobile rate
IE 01450 2655 0.03 € per minute at
peak. Off peak 0.0088 €
per minute.
US 800 944 2904 toll-free
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