Brother MFC-3240C User Manual

USER’S GUIDE

FAX

-1840C

FAX

-1940CN

MFC-3240C

MFC-3340CN

Version C

If you need to call Customer Service

Please complete the following information for future

reference:

Model Number: FAX-1840C, FAX-1940CN, MFC-3240C and

MFC-3340CN

(Circle your model number)

Serial Number:*

Date of Purchase:

Place of Purchase:

* The serial number is on the back of the unit. Retain this

User’s Guide with your sales receipt as a permanent

record of your purchase, in the event of theft, fire or

warranty service.

By registering your product with Brother International

Corporation, you will be recorded as the original owner of the

product. Your registration with Brother:

■

may serve as confirmation of the purchase date of your

product should you lose your receipt;

■

may support an insurance claim by you in the event of

product loss covered by insurance; and,

■

will help us notify you of enhancements to your product and

special offers.

The most convenient and efficient way to register your new

product is on-line at http://www.brother.com/registration

http://www.brother.com/registration

Brother numbers

By registering your product with Brother International Corporation, you will be

recorded as the original owner of the product. Your registration with Brother:

■

may serve as confirmation of the purchase date of your product

should you lose your receipt;

■

may support an insurance claim by you in the event of product

loss covered by insurance; and,

■

will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet

or, for your convenience and most efficient way to register your new

product, register on-line at

Frequently asked questions (FAQs)

The Brother Solutions Center is our one-stop resource for all your Fax

Machine/Multi-Function Center needs. You can download the latest

software and utilities, read FAQs and troubleshooting tips to learn how to

get the most from your Brother product.

For Customer Service

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-800-284-4357.

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

IMPORTANT

For technical help, you must call the country where you bought the

machine. Calls must be made from within that country.

You can check here for Brother driver updates.

In USA: 1-800-284-4329 (voice)

1-901-379-1215 (fax)

1-800-284-3238 (TTY service for the hearing-impaired)

In Canada: 1-877-BROTHER (voice)

(514) 685-4898 (fax)

http://www.brother.com/registration

http://solutions.brother.com

Brother fax back system (USA only)

Brother has installed an easy-to-use fax back system, so you can get

instant answers to common technical questions and product information for

all Brother products. This system is available 24 hours a day, 7 days a

week. You can use the system to receive faxed instructions and an Index of

fax back subjects.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are

available at most Brother retailers. If you cannot find the accessory you

need and you have a Visa, MasterCard, Discover, or American Express

credit card, you can order accessories directly from Brother. (In the USA,

you can visit us online for a complete selection of the Brother accessories

and supplies that are available for purchase.)

In USA only: 1-800-521-2846

In USA: 1-888-879-3232 (voice)

1-800-947-1445 (fax)

In Canada: 1-877-BROTHER (voice)

Description Item

Ink Cartridge Standard <black> LC41BK (Prints up to 500 pages)

Ink Cartridge High Yield <black> LC41HYBK (Prints up to 900 pages)

Ink Cartridge <cyan> (blue) LC41C (Prints up to 400 pages)

Ink Cartridge <magenta> (red) LC41M (Prints up to 400 pages)

Ink Cartridge <yellow> LC41Y (Prints up to 400 pages)

Premium Glossy Photo Paper

(Letter size / 20 sheets)

BP60 GLL

Matte Inkjet Paper

(Letter size / 25 sheets)

BP60 ML

Inkjet Plain Paper

(Letter size / 250 sheets)

BP60 PL

Telephone Line Cord LG3077001

Telephone Handset (FAX-1840C and

FAX-1940CN only)

LE0446011

Handset Curled Cord (FAX-1840C

and FAX-1940CN only)

LE6681001

Power Protector for A/C Power

Telephone Line Surges and Voltage

Spikes (2 outlets)

QPD120

Power Protector for A/C Power

Telephone Line Surges and Voltage

Spikes (8 outlets)

FX120

User's Guide LF5686001 (English for USA and Canada)

LF5710001 (French For Canada)

http://www.brothermall.com

iii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,

EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S

LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,

INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,

REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES

NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS

REGARDING THE USE OR THE RESULTS OF THE USE OF THE

SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,

RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK

AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS

ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS

NOT PERMITTED BY SOME STATES IN THE USA AND SOME

PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT

APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU

FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES

(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS,

BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION,

AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE

THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE

SOME STATES IN THE USA AND SOME PROVINCES IN CANADA

DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY

FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE

LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT

BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL

DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS

OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT

(INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR

OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been

compiled and published, covering the latest product descriptions and

specifications.

The contents of this manual and the specifications of this product are

subject to change without notice.

Brother reserves the right to make changes without notice in the

specifications and materials contained herein and shall not be

responsible for any damages (including consequential) caused by

reliance on the materials presented, including but not limited to

typographical and other errors relating to the publication.

Brother

One Year Limited Warranty and Replacement Service

(USA only)

Who is covered:

• This limited warranty ("warranty") is given

only to the original end-use/retail

purchaser (referred to in this warranty as

"Original Purchaser") of the accompanying

product, consumables and accessories

(collectively referred to in this warranty as

"this Product").

• If you purchased a product from someone

other than an authorized Brother reseller in

the United States or if the product was

used (including but not limited to floor

models or refurbished product), prior to

your purchase you are not the Original

Purchaser and the product that you

purchased is not covered by this warranty.

What is covered:

• This Product includes a Machine and

Consumable and Accessory Items.

Consumable and Accessory Items include

but are not limited to print heads, toner,

drums, ink cartridges, print cartridges, refill

ribbons, therma PLUS paper and thermal

paper.

• Except as otherwise provided herein,

Brother warrants that the Machine and the

accompanying Consumable and

Accessory Items will be free from defects in

materials and workmanship, when used

under normal conditions.

• This warranty applies only to products

purchased and used in the United States.

For products purchased in, but used

outside, the United States, this warranty

covers only warranty service within the

United States (and does not include

shipping outside the United States).

What is the length of the Warranty Periods:

• Machines: one year from the original

purchase date.

• Accompanying Consumable and

Accessory Items: 90 days from the original

purchase date or the rated life of

consumable, whichever comes first.

What is NOT covered:

This warranty does not cover

(1) Physical damage to this Product;

(2) Damage caused by improper installation,

improper or abnormal use, misuse,

neglect or accident (including but not

limited to transporting this Product

without the proper preparation and/or

packaging);

(3) Damage caused by another device or

software used with this Product (including

but not limited to damage resulting from

use of non Brother®-brand parts and

Consumable and Accessory Items);

(4) Consumable and Accessory Items that

expired in accordance with a rated life;

and,

(5) Problems arising from other than defects

in materials or workmanship.

(6) Normal Periodic Maintenance Items,

such as Paper Feeding Kit, Fuser and

Laser Units.

This limited warranty is VOID if this Product

has been altered or modified in any way

(including but not limited to attempted

warranty repair without authorization from

Brother and/or alteration/removal of the

serial number).

What to do if you think your Product is

eligible for warranty service:

Report your issue to either our Customer

Service Hotline at 1-800-284-4329

for Fax,

MFC and DCP and 1-800-276-7746

for

Printers, or to a Brother Authorized Service

Center within the applicable warranty

period. Supply Brother or the Brother

Authorized Service Center with a copy of

your dated bill of sale showing that this

Product was purchased within the U.S. For

the name of local Brother Authorized Service

Center(s), call 1-800-521-2846.

What Brother will ask you to do:

After contacting Brother or a Brother

Authorized Service Center, you may be

required to deliver (by hand if you prefer) or

send the Product properly packaged, freight

prepaid, to the Authorized Service Center

together with a photocopy of your bill of sale.

You are responsible for the cost of

shipping, packing product, and

insurance (if you desire). You are also

responsible for loss or damage to this

Product in shipping.

What Brother will do:

If the problem reported concerning your

Machine and/or accompanying Consumable

and Accessory Items is covered by this

warranty and

if you first reported the problem

to Brother or an Authorized Service Center

within the applicable warranty period,

Brother or its Authorized Service Center will

repair or replace the Machine and/or

accompanying Consumable and Accessory

Items at no charge to you for parts or labor.

The decision as to whether to repair or

replace the Machine and/or accompanying

Consumable and Accessory Items is made

Brother

One Year Limited Warranty and Replacement Service

(USA only)

by Brother in its sole discretion. Brother

reserves the right to supply a refurbished or

remanufactured replacement Machine

and/or accompanying Consumable and

Accessory Items and use refurbished parts

provided such replacement products

conform to the manufacturer's specifications

for new product/parts. The repaired or

replacement Machine and/or accompanying

Consumable and Accessory Items will be

returned to you freight prepaid or made

available for you to pick up at a conveniently

located Authorized Service Center.

If the Machine and/or accompanying

Consumable and Accessory Items are not

covered by this warranty (either stage), you

will be charged for shipping the Machine

and/or accompanying Consumable and

Accessory Items back to you and charged

for any service and/or replacement

parts/products at Brother's then current

published rates.

The foregoing are your sole (i.e., only) and

exclusive remedies under this warranty.

What happens when Brother elects to

replace your Machine:

When a replacement Machine is authorized

by Brother, and you have delivered the

Machine to an Authorized Service Center, the

Authorized Service Center will provide you

with a replacement Machine after receiving

one from Brother. If you are dealing directly

with Brother, Brother will send to you a

replacement Machine with the understanding

that you will, after receipt of the replacement

Machine, supply the required proof of

purchase information, together with the

Machine that Brother agreed to replace. You

are then expected to pack the Machine that

Brother agreed to replace in the package from

the replacement Machine and return it to

Brother using the pre-paid freight bill supplied

by Brother in accordance with the instructions

provided by Brother. Since you will be in

possession of two machines, Brother will

require that you provide a valid major credit

card number. Brother will issue a hold

against the credit card account number that

you provide until Brother receives your

original Product and determines that your

original Product is entitled to warranty

coverage. Your credit card will be charged up

to the cost of a new Product only if: (i) you do

not return your original Product to Brother

within five (5) business days; (ii) the problems

with your original Product are not covered by

the limited warranty; (iii) the proper packaging

instructions are not followed and has caused

damage to the product; or (iv) the warranty

period on your original Product has expired or

has not been sufficiently validated with a copy

of the proof of purchase (bill of sale). The

replacement Machine you receive (even if

refurbished or remanufactured) will be

covered by the balance of the limited warranty

period remaining on the original Product, plus

an additional thirty (30) days. You will keep

the replacement Machine that is sent to you

and your original Machine shall become the

property of Brother. Retain your original

Accessory Items and a copy of the return

freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or

loss of any equipment, media, programs or

data related to the use of this Product.

Except for that repair or replacement as

described above, Brother shall not be liable

for any direct, indirect, incidental or

consequential damages or specific relief.

Because some states do not allow the

exclusion or limitation of consequential or

incidental damages, the above limitation

may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF

ALL OTHER WARRANTIES, WRITTEN OR

ORAL, WHETHER EXPRESSED BY

AFFIRMATION, PROMISE, DESCRIPTION,

DRAWING, MODEL OR SAMPLE. ANY

AND ALL WARRANTIES OTHER THAN

THIS ONE, WHETHER EXPRESS OR

IMPLIED, INCLUDING IMPLIED

WARRANTIES OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR

PURPOSE, ARE HEREBY DISCLAIMED.

• This Limited Warranty is the only warranty

that Brother is giving for this Product. It is

the final expression and the exclusive and

only statement of Brother's obligations to

you. It replaces all other agreements and

understandings that you may have with

Brother or its representatives.

• This warranty gives you certain rights and

you may also have other rights that may

vary from state to state.

• This Limited Warranty (and Brother's

obligation to you) may not be changed in

any way unless you and Brother sign the

same piece of paper in which we (1) refer

to this Product and your bill of sale date, (2)

describe the change to this warranty and

(3) agree to make that change.

Important: We recommend that you keep all

original packing materials, in the event that

you ship this Product.

BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY

(Canada only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,

Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service

Centers, will repair this MFC/Facsimile machine free of charge if defective in material or

workmanship. This Limited Warranty does not include cleaning, consumables

(including, without limitation, print cartridges, print head, toner and drum) or damage

caused by accident, neglect, misuse or improper installation or operation, any damage

caused from service, maintenance, modifications, or tampering by anyone other than a

Brother Authorized Service Representative, or from the use of supplies or consumable

items that are non-Brother products. Operation of the MFC/Facsimile machine in excess

of the specifications or with the Serial Number or Rating Label removed shall be deemed

abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In

order to obtain warranty service, the machine/Facsimile machine must be delivered or

shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service

Center, together with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on

applicable models) during shipping will cause severe damage to the MFC/Facsimile and

will VOID the Warranty. (Refer to your User’s Guide for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your

print head resulting from packing without the ink cartridges will VOID your warranty.

(Refer to your User’s Guide for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED

INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO

THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY

WAIVED.

No oral or written information, advice or representation provided by Brother, its

Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create

another warranty or modify this warranty. This warranty states Brother’s entire liability

and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine

to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of

this MFC/Facsimile machine shall be liable for any indirect, incidental, special,

consequential, exemplary, or punitive damages, including lost profits, arising from the

use of or inability to use the product, even if advised by the end user/purchaser of the

possibility of such damages. Since some Provinces do not allow the above limitation of

liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights

which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout

Canada. For Technical Support or for the name and location of your nearest Authorized

Service Center call 1-877-BROTHER.

Internet support: support@brother.ca or browse

Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd.

1 Rue Hôtel de Ville

Dollard-Des-Ormeaux, QC H9B 3H6

vii

Safety precautions

To use the machine safely

Please refer to these instructions for later reference and before

attempting any maintenance.

WARNI NG

There are high voltage

electrodes inside the machine.

Before you clean the machine,

make sure you have

unplugged the telephone line

cord first and then the power

cord from the AC power outlet.

Do not handle the plug with wet

hands. Doing this might cause

an electrical shock.

To prevent injuries, be careful

not to touch the area shaded in

the illustration.

When you move the machine,

grasp the side handholds as

shown in the illustration.

When you move the machine,

place a hand at each side of the

unit so you are supporting the

base when you lift it. (See the

illustration on the right.)

viii

■

Use caution when installing or modifying telephone lines. Never

touch telephone wires or terminals that are not insulated unless

the telephone line has been disconnected at the wall jack. Never

install telephone wiring during a lightning storm. Never install a

telephone wall jack in a wet location.

■

This product must be installed near an AC power outlet that is

easily accessible. In case of emergencies, you must disconnect

the power cord from the AC power outlet in order to shut off

power completely.

■

To reduce the risk of shock or fire, use only a No. 26 AWG or

larger telecommunication line cord.

Caution

■

Lightning and power surges can damage this product! We

recommend that you use a quality surge protection device on the

AC power line and on the telephone line, or unplug the cords

during a lightning storm.

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety

precautions should always be followed to reduce the risk of

fire, electric shock and injury to persons, including the

following:

1. Do not use this product near water, for example, near a

bath tub, wash bowl, kitchen sink or washing machine, in a

wet basement or near a swimming pool.

2. Avoid using this product during an electrical storm. There

may be a remote risk of electric shock from lightning.

3. Do not use this product to report a gas leak in the vicinity

of the leak.

4. Use only the power cord provided with the machine.

SAVE THESE INSTRUCTIONS

Choosing a location

Place your machine on a flat, stable surface that is free of vibration

and shocks, such as a desk. Put the machine near a telephone wall

jack and a standard, grounded AC power outlet. Choose a location

where the temperature remains between 50° and 95°F (10°-35°C).

Caution

■

Avoid placing your machine in a high-traffic area.

■

Avoid placing your machine on the carpet.

■

Do not place near heaters, air conditioners, water, chemicals, or

refrigerators.

■

Do not expose the machine to direct sunlight, excessive heat,

moisture, or dust.

■

Do not connect your machine to electrical outlets controlled by

wall switches or automatic timers.

■

Disruption of power can wipe out information in the machine’s

memory.

■

Do not connect your machine to electrical outlets on the same

circuit as large appliances or other equipment that might disrupt

the power supply.

■

Avoid interference sources, such as speakers or the base units

of cordless phones.

Quick Reference Guide

Sending faxes

Automatic Transmission

If it is not illuminated in

green, press (

Fax

Load your document.

Enter the fax number using

One-Touch, Speed-Dial,

Search or the dial pad.

Press

Black Start

Color Start

Storing numbers

Storing One-Touch Dial

numbers

Press

Menu/Set

Press the One-Touch key

where you want to store the

number.

Enter a number (up to 20

digits), and then press

Menu/Set

Enter a name up to 15

characters (or leave it

blank), and then press

Menu/Set

Press

Stop/Exit

Storing Speed-Dial numbers

Press

Menu/Set

Using the dial pad, enter a

two-digit Speed-Dial

location number, and then

press

Menu/Set

Enter a number (up to 20

digits), and then press

Menu/Set

Enter a name up to 15

characters (or leave it

blank), and then press

Menu/Set

Press

Stop/Exit

To access a One-Touch

number that is shown in a

black square on the control

panel, hold down

Shift

you press the One-Touch

key.

Dialing operations

One-Touch Dialing/

Speed-Dialing

If it is not illuminated in

green, press (

Fax

Load your document.

Press the One-Touch key of

the number you want to call.

—OR—

Press

Search/Speed Dial

press #, and then press the

two-digit Speed-Dial

number.

Press

Black Start

Color Start

Using Search

If it is not illuminated in

green, press (

Fax

Load your document.

Press

Search/Speed Dial

and then enter the first letter

of the name you’re looking

for.

Press or to search the

memory.

Press

Black Start

Color Start

Making copies

Press (

Copy

) to

illuminate it in green.

Load your document.

Press

Black Start

Color Start

To dial a One-Touch

number that is shown in a

black square on the control

panel, hold down

Shift

you press the One-Touch

key.

▲

xii

Table of Contents

Introduction ..........................................................................1-1

Using this Guide ............................................................... 1-1

Finding information.....................................................1-1

Symbols used in this Guide........................................1-1

Control panel overview ..................................................... 1-2

Turning the machine on and off.................................. 1-6

On/Off Setting.............................................................1-6

Load documents ............................................................... 1-8

Using the automatic document feeder (ADF) ............. 1-8

Recommended environment .................................. 1-8

About paper .................................................................... 1-10

Recommended Paper............................................... 1-10

Handling and using special paper ............................ 1-11

Paper type and size for each operation................ 1-12

Paper weight, thickness and capacity .................. 1-13

Paper capacity of the output paper tray .............. 1-13

Printable area.......................................................1-14

How to load paper, envelopes and post cards ......... 1-15

To load paper or other media ............................... 1-15

To load envelopes ................................................ 1-17

To load post cards................................................ 1-18

About fax machines ........................................................ 1-19

Custom features ....................................................... 1-19

Do you have Voice Mail on the phone line? ......... 1-19

Why should there be problems?........................... 1-19

How can you avoid possible problems? ............... 1-19

Fax tones and handshake ........................................ 1-20

ECM (Error Correction Mode)................................... 1-21

Getting started ..................................................................... 2-1

Initial Setup.......................................................................2-1

Setting the Date and Time.......................................... 2-1

Setting Tone and Pulse dialing mode......................... 2-1

Setting the Station ID..................................................2-2

General Setup ..................................................................2-3

Setting the Mode Timer

(MFC-3240C and MFC-3340CN only).................... 2-3

Setting the Mode Timer

(FAX-1840C and FAX-1940CN only) ..................... 2-3

Setting the Paper Type ..............................................2-4

Setting the Paper Size ...............................................2-4

xiii

Setting the Ring Volume.............................................2-5

Setting the Beeper Volume.........................................2-5

Setting the Speaker Volume.......................................2-6

Setting the Handset Volume

(FAX-1840C and FAX-1940CN only) ....................2-7

Choosing the Handset Volume (For Volume Amplify)

(FAX-1840C and FAX-1940CN only) .....................2-8

Setting Volume Amplify

(FAX-1840C and FAX-1940CN only) .....................2-9

Turning on Automatic Daylight Savings Time...........2-10

Setting the LCD Contrast..........................................2-10

Setup Send ........................................................................... 3-1

How to enter Fax mode ....................................................3-1

How to dial........................................................................3-1

Manual dialing.............................................................3-1

One-Touch dialing ......................................................3-2

Speed-Dialing .............................................................3-2

Search ........................................................................3-3

Fax Redial...................................................................3-3

How to Fax (B&W and Color) ...........................................3-4

Color fax transmission ................................................3-4

Faxing from the ADF...................................................3-4

Automatic transmission...............................................3-5

Manual transmission...................................................3-5

Sending a fax at the end of a conversation ................3-6

Out of Memory message ............................................3-6

Basic sending operations..................................................3-7

Sending faxes using multiple settings.........................3-7

Contrast ......................................................................3-7

Fax Resolution............................................................3-8

Dual Access (Not available for color faxes)................3-9

Real Time Transmission...........................................3-10

Checking job status ..................................................3-11

Canceling a fax in progress ......................................3-11

Canceling a scheduled job........................................3-11

Advanced sending operations ........................................3-12

Broadcasting (Not available for color faxes).............3-12

Overseas Mode ........................................................3-13

Delayed Fax (Not available for color faxes)..............3-14

Setting up Polled Transmit

(Not available for color faxes) ..............................3-15

Delayed Batch Transmission

(Not available for color faxes)...............................3-16

xiv

Setup Receive ...................................................................... 4-1

Basic receiving operations

(FAX-1840C, MFC-3240C and MFC-3340CN only) ...... 4-1

Choosing the Receive Mode ...................................... 4-1

To select or change your Receive Mode................4-2

Setting the Ring Delay................................................4-2

Basic receiving operations (FAX-1940CN only) ............... 4-3

Choosing the Receive Mode ...................................... 4-3

To select or change your Receive Mode................4-4

Setting the Ring Delay................................................4-5

Setting Toll Saver (Msg Ctr mode) ............................. 4-6

Setting the F/T Ring Time (Fax/Tel mode only).......... 4-7

Setting the Fax/Tel Announcement

(FAX-1940CN only) ................................................ 4-7

Easy Receive (MFC-3240C and MFC-3340CN only) ... 4-8

Easy Receive (FAX-1840C and FAX-1940CN only) ... 4-9

Printing a reduced incoming fax (Auto Reduction).... 4-10

Receiving a fax at the end of a conversation............ 4-10

Printing a fax from the memory ................................4-10

Polling ...................................................................... 4-11

Setting up Polling Receive ...................................4-11

Setting up Sequential Polling Receive ................. 4-11

Quick-Dial numbers and dialing options ........................... 5-1

Storing numbers for easy dialing......................................5-1

Storing One-Touch Dial numbers...............................5-1

Storing Speed-Dial numbers ...................................... 5-2

Changing One-Touch and Speed-Dial numbers ........ 5-3

Setting up Groups for Broadcasting ........................... 5-4

Dialing options..................................................................5-6

Access codes and credit card numbers......................5-6

Pause .........................................................................5-6

Tone or Pulse .............................................................5-7

Telephone (voice) operations

(FAX-1840C and FAX-1940CN only) ............................ 5-8

How to dial..................................................................5-8

Making a telephone call.............................................. 5-8

Answering calls with the Speaker Phone

(FAX-1940CN only) ................................................ 5-9

Hold (FAX-1840C and FAX-1940CN only)................. 5-9

Remote Fax Options (Not available for color faxes) ......... 6-1

Setting up Fax Forwarding..........................................6-1

Programming your pager number...............................6-2

Setting Fax Storage....................................................6-3

Setting PC Fax Receive (MFC-3340CN only) ............6-3

Turning off Remote Fax Options.................................6-4

Setting your Remote Access Code.............................6-5

Remote Retrieval..............................................................6-6

Using your Remote Access Code...............................6-6

Remote commands.....................................................6-7

Retrieving fax messages ..........................................6-10

Changing your Fax Forwarding number ...................6-10

Message Center (FAX-1940CN only) .................................. 7-1

Message Center mode .....................................................7-1

Setting up the Message Center ..................................7-1

Recording Message Center Outgoing Message.........7-2

Listening to Outgoing Message (OGM) ..................7-3

Erasing Outgoing Message (OGM) ........................7-3

Activating Message Center mode...............................7-3

Message indicator.......................................................7-4

Playing voice messages .............................................7-4

Printing a fax message ...............................................7-5

Erasing incoming messages.......................................7-5

To erase voice messages individually ....................7-5

To erase messages all at once...............................7-6

Setting Maximum Time for incoming messages.........7-6

Setting Toll Saver .......................................................7-6

ICM Recording Monitor...............................................7-7

Recording a conversation ..........................................7-7

Record Fax/Tel Outgoing Announcement (F/T OGM) ... 7-7

Printing reports ....................................................................8-1

Fax settings and activity ...................................................8-1

Customizing the Transmission Verification Report.....8-1

Setting the Journal Period ..........................................8-2

Printing reports ...........................................................8-3

How to print a report............................................... 8-3

Making copies ......................................................................9-1

Using the machine as a copier .........................................9-1

Enter Copy mode........................................................9-1

Making a single copy ..................................................9-2

Making multiple copies ...............................................9-2

xvi

Stop copying............................................................... 9-2

Using the temporary Copy keys (Temporary settings) ..... 9-3

Increasing copy speed or quality............................ 9-4

Changing the temporary copy settings....................... 9-5

Enlarging or reducing the image copied................. 9-6

Setting paper type ..................................................9-7

Setting paper size...................................................9-8

Adjusting brightness ...............................................9-8

Adjusting contrast...................................................9-9

Sorting copies

(FAX-1940CN and MFC-3340CN only)..............9-9

Making N in 1 copies (Page Layout) .................... 9-10

Changing the default copy settings ................................ 9-12

Increasing copy speed or quality.............................. 9-12

Adjusting brightness ................................................. 9-12

Adjusting contrast.....................................................9-12

Adjusting color saturation .........................................9-13

Out of Memory message ..........................................9-13

Legal limitations.............................................................. 9-14

Walk-Up PhotoCapture Center

™

(MFC-3340CN only) ..... 10-1

Introduction..................................................................... 10-1

PhotoCapture Center™ requirements.................. 10-2

Getting started................................................................10-3

Printing the Index (Thumbnails)......................................10-5

Printing images............................................................... 10-6

DPOF printing...........................................................10-8

Changing the default settings................................... 10-9

Increasing print speed or quality .......................... 10-9

Setting the paper & size ....................................... 10-9

Adjusting brightness ...........................................10-10

Adjusting contrast...............................................10-10

Color enhancement (True2Life

)........................10-10

Cropping............................................................. 10-12

Borderless .......................................................... 10-12

Understanding the Error Messages........................ 10-13

Using PhotoCapture Center

™

from your PC.................10-14

Using PhotoCapture Center

™

for scanning

documents.................................................................10-14

Important information ....................................................... 11-1

Standard telephone and FCC Notices

These notices are in effect on models sold and

used in the United States only.............................. 11-1

xvii

Federal Communications Commission (FCC)

Declaration of Conformity (USA only)...................11-3

Important ..............................................................11-4

Industry Canada Compliance Statement

(Canada only) .......................................................11-4

For your safety..........................................................11-4

LAN connection

(FAX-1940CN and MFC-3340CN only) ................11-4

Important safety instructions.....................................11-5

Trademarks...............................................................11-8

Troubleshooting and routine maintenance .....................12-1

Troubleshooting .............................................................12-1

Error messages ........................................................12-1

Document Jam..........................................................12-5

Document is jammed inside the front of

the machine...................................................... 12-5

Printer jam or paper jam ...........................................12-6

Paper is jammed inside the paper tray .................12-6

Paper is jammed inside the machine....................12-7

If you are having difficulty with your machine ...........12-9

Compatibility ...........................................................12-14

How to improve print quality .........................................12-15

Cleaning the print head...........................................12-15

Checking the print quality .......................................12-16

Checking the printing alignment .............................12-18

Checking the ink volume...............................................12-19

Packing and shipping the machine .........................12-20

Routine maintenance....................................................12-23

Cleaning the Scanner .........................................12-23

Cleaning the machine Printer Platen ......................12-24

Replacing the ink cartridges ...................................12-25

Appendix A .......................................................................... A-1

Setting up telephone services.......................................... A-1

Distinctive Ring.......................................................... A-1

What does your telephone company’s

‘Distinctive Ring’ do? ......................................... A-1

What does Brother’s ‘Distinctive Ring’ do?............ A-2

Do you have Voice Mail?....................................... A-2

Before you choose the ring pattern to register ...... A-3

Registering the Distinctive Ring pattern..................... A-4

Turning off the Distinctive Ring.............................. A-4

xviii

Caller ID............................................................................A-5

Viewing Caller ID List .................................................A-6

Printing Caller ID List..................................................A-6

Advanced receiving operations ........................................A-7

Operation from extension telephones.........................A-7

Fax/Tel mode when power key is On .........................A-8

Fax/Tel mode when power key is Off .........................A-8

Using a cordless external handset .............................A-9

Changing the remote codes .......................................A-9

Connecting an external device to your machine.............A-10

Connecting an external telephone............................A-10

Connecting an external telephone answering

device (TAD) ........................................................A-11

Sequence .............................................................A-11

Connections .........................................................A-12

Recording outgoing message (OGM) on

an external TAD ...............................................A-13

Special line considerations.......................................A-14

Roll over phone lines............................................A-14

Two-line phone system ........................................A-14

Converting telephone wall outlets ........................A-15

Installing machine, external two-line TAD and

two-line telephone ............................................A-16

Multi-line connections (PBX) ....................................A-17

If you are installing the machine to work

with a PBX........................................................A-17

Custom features on your phone line.........................A-17

Appendix B .......................................................................... B-1

On-screen programming...................................................B-1

Menu table..................................................................B-1

Memory storage..........................................................B-1

Navigation keys ................................................................B-2

Entering Text............................................................B-12

Inserting spaces ...................................................B-12

Making corrections ...............................................B-12

Repeating letters ..................................................B-12

Special characters and symbols...........................B-13

Glossary .............................................................................. G-1

xix

Specifications ...................................................................... S-1

Product description.......................................................... S-1

General ............................................................................ S-1

Print media....................................................................... S-3

Copy ................................................................................ S-3

PhotoCapture Center

™

(MFC-3340CN only) ................... S-4

Fax................................................................................... S-5

Scanner (MFC-3240C and MFC-3340CN only)............... S-6

Printer .............................................................................. S-7

Interfaces ........................................................................ S-8

Computer requirements................................................... S-8

Consumable items........................................................... S-9

Network (LAN)

(FAX-1940CN and MFC-3340CN only) ...................... S-10

Optional External Wireless Print/Scan Server

(NC-2200w) (MFC-3240C and MFC-3340CN only).... S-11

Index .......................................................................................I-1

Remote Retrieval Access card (FAX-1940CN only) ......... R-1

Remote Retrieval Access card

(FAX-1840C, MFC-3240C and MFC-3340CN only) ............ R-3

INTRODUCTION 1 - 1

Using this Guide

Thank you for buying a Brother fax machine or Multi-Function Center

(MFC). Your machine is simple to use, with LCD screen instructions

to guide you through programming it. You can make the most of your

machine by reading through this Guide.

Finding information

All the chapter headings and subheadings are listed in the Table of

Contents. You will be able to find information about a specific feature

or operation by checking the Index at the back of this Guide.

Symbols used in this Guide

Throughout this Guide you will see special symbols alerting you to

important warnings, notes and actions. To make things clearer and

to help you press the correct keys, we used special fonts and added

some of the messages that will appear in the LCD.

Introduction

Bold Bold typeface identifies specific keys on the

machine control panel.

Italics Italicized typeface emphasizes an important point

or refers you to a related topic.

Courier New

Courier New type face identifies the messages on

the LCD of the machine.

Warnings inform you what to do to avoid possible personal

injury.

Cautions specify procedures you must follow or avoid to

prevent possible damage to the machine.

Notes tell you how you should respond to a situation that may

arise or give tips about how the current operation works with

other features.

Improper Setup alerts you to devices and operations that are not

compatible with the machine.

1 - 2 INTRODUCTION

Control panel overview

MFC-3240C

MFC-3340CN

12 1011

98621 53 4 7

1214 1011

98621 53 4 7

INTRODUCTION 1 - 3

FAX-1840C

FAX-1940CN

12 1011

98621 53 4 7

12 1011

98621 53 4 7

1 - 4 INTRODUCTION

One-Touch keys

These keys give you instant access

to previously stored Quick-Dial

numbers.

Shift

To access a One-Touch number in

a black square on the control panel,

hold down this key as you press the

One-Touch key.

Ink (MFC-3240C and

MFC-3340CN only)

Lets you clean the print head, check

the print quality, and check the

available ink volume.

Ink/Reports (FAX-1840C and

FAX-1940CN only)

Lets you clean the print head, check

the print quality, and check the

available ink volume.

—OR—

Lets you access the Reports menu if

pressed while holding it down with

the shift key.

Copy keys

Options

You can quickly and easily select

temporary settings for copying.

Quality

Use this key for temporary copy

settings.

Fax and telephone keys

Hook/Hold (FAX-1840C only)

Press before dialing if you want to

make sure a fax machine will

answer, and then press Black Start

or Color Start.

—OR—

Lets you place telephone calls on

hold.

Hook (MFC-3240C and

MFC-3340CN only)

Press before dialing if you want to

make sure a fax machine will

answer, and then press Black Start

or Color Start.

Speaker Phone (FAX-1940CN

only)

Lets you speak to another party

without lifting the handset.

—OR—

Press before dialing if you want to

make sure a fax machine answers,

and then press Black Start or Color

Start.

Redial/Pause

Redials the last number you called.

It also inserts a pause in quick-dial

numbers.

Fax Resolution

Adjusts the resolution when you

send a fax.

Microphone

(FAX-1940CN only)

Picks up your voice when you speak

to another party using

Speaker Phone.

Mode keys:

Fax

Lets you access Fax mode.

Scan (MFC-3240C and

MFC-3340CN only)

Lets you access Scan mode.

Copy

Lets you access Copy mode.

Liquid Crystal Display (LCD)

Displays messages on the screen to

help you set up and use your

machine.

INTRODUCTION 1 - 5

Dial Pad

Use these keys to dial telephone

and fax numbers and as a keyboard

for entering information into the

machine.

The # key lets you temporarily

switch the dialing mode during a

telephone call from Pulse to Tone.

Navigation keys:

Menu/Set

The same key is used for Menu and

Set operations.

Lets you access the Menu to

program and store your settings in

the machine.

You can press these keys to adjust

the volume.

▲

Search/Speed Dial

Lets you look up numbers that are

stored in the dialing memory. It also

lets you dial stored numbers by

pressing # and a two-digit number.

Press to scroll backward to a menu

selection.

▲

▼

Press to scroll through the menus

and options.

▼

Hold (FAX-1940CN only)

Lets you place telephone calls on

hold.

On/Off

You can turn the machine on or off.

Also, you can set the On/Off Setting

so the machine can still receive

faxes when it is turned off.

▲

Color Start

Lets you start sending faxes or

making copies in full color.

Also for MFC-3240C and

MFC-3340CN, lets you start a

scanning operation (in color or

mono, depending on the scanning

setting on your PC).

Black Start

Lets you start sending faxes or

making copies in black and white.

Also for MFC-3240C and

MFC-3340CN, lets you start a

scanning operation (in color or

mono, depending on the scanning

setting on your PC).

Stop/Exit

Stops an operation or exits from the

menu.

Message Center keys

(FAX-1940CN only)

MC On/Off

Lets you activate the Message

Center and will blink if you have new

messages.

Play/Record

Lets you listen to voice messages

stored in memory. Also, lets you

record telephone calls.

Erase

Lets you delete voice messages, all

fax messages or all messages.

PhotoCapture

(MFC-3340CN only)

Lets you access the PhotoCapture

Center

™

mode.

1 - 6 INTRODUCTION

Turning the machine on and off

When the machine is idle, you can turn it on and off by pressing the

On/Off

key. In Off mode, no machine operations will be available.

Even if you turned the machine off, it will periodically clean the print

head to preserve print quality.

Turning the machine off

Press and hold down the

On/Off

key

until the LCD shows:

The LCD light will go off.

Turning the machine on

Press and hold down the

On/Off

key

until the LCD shows:

The LCD will show the date and time (Fax mode).

On/Off Setting

You can customize the machine’s On/Off key. The default setting is

Fax Receive:Off

. Your machine will not work when it is switched

Off, but it will purge the ink head periodically. If you turn this setting

Fax Receive:On

, you can receive faxes or calls even when the

machine is switched Off.

Press

Menu/Set

Press

▲

▼

to select

(or

Off

Press

Menu/Set

Press

Stop/Exit

Even in Off mode, you can receive fax and telephone calls by

customizing the

On/Off

key as explained below.

If you have connected an external telephone or TAD, it is always

available.

Shutting Down

Please Wait

6.On/Off Setting

INTRODUCTION 1 - 7

Should be set before you switch off the machine.

(MFC-3240C and MFC-3340CN only) You can not receive a fax automatically

even if you have set the receive mode to

Fax/Tel

On/Off Setting Receive Mode Available Operations

Fax Receive:Off

(default)

— No machine operations will be

available.

Fax Receive:On Fax Only

External TAD

(Except

FAX-1940CN)

Fax Receive (automatically), Easy

Receive, Delayed Fax*

, Remote Fax

Options*

, Remote Retrieval*

■

(FAX-1840C and FAX-1940CN

only) You can receive telephone

calls by lifting the handset.

MC:Msg. Ctr.

(FAX-1940CN

only)

Fax Receive (automatically), Recording

of incoming messages, Fax Detect,

Delayed Fax*

, Remote Fax Options*

Remote Retrieval*

■

You can receive telephone calls by

lifting the handset.

Manual

Fax/Tel

Delayed Fax*

, Easy Receive

■

(FAX-1840C and FAX-1940CN

only) You can receive telephone

calls by lifting the handset.

The external telephone is always available.

1 - 8 INTRODUCTION

Load documents

You can send a fax, make copies, and scan from the ADF (automatic

document feeder).

Using the automatic document feeder (ADF)

The ADF can hold up to 20 pages and feeds each sheet individually.

Use standard 20 lb (80 g/m

) paper and always fan the pages before

putting them in the ADF.

Recommended environment

Temperature: 68° - 86° F (20° - 30° C)

Humidity: 50% - 70%

Paper: 20 lb LTR (80 g/m

A4)

■

Make sure documents written with ink are completely dry.

■

Documents to be faxed must be from 3.5 to 8.5 inches (8.9 to

21.6 cm) wide and 5 to 14 inches (12.7 to 35.6 cm) long.

DO NOT use paper that is curled, wrinkled, folded, ripped,

stapled, paper clipped, pasted or taped.

DO NOT use cardboard, newspaper or fabric.

INTRODUCTION 1 - 9

Fan the pages well and stagger them at an angle.

Open the document support (

) and the document tray (

then pull out the extension (

Put the documents face down, top edge first in the ADF until

you feel them touch the feed roller (

Adjust the paper guides to fit the width of your documents (

DO NOT pull on the document while it is feeding.

Documents are

Face Down in the ADF.

Paper

Guides

1 - 10 INTRODUCTION

About paper

The print quality can be affected by the type of paper you use in the

machine.

To get the best print quality for the settings you’ve chosen, always

set the Paper Type to match the type of paper you load.

You can use plain paper, inkjet paper (coated paper), glossy paper,

transparencies and envelopes.

We recommend testing various paper types before purchasing large

quantities.

For best results, use the recommended paper.

Recommended Paper

To get the best print quality, we suggest using Brother paper.

(See table below.)

We recommend using “3M Transparency Film” when you print on

transparencies.

Brother Paper

■

When you print on inkjet paper (coated paper),

transparencies and glossy paper, be sure to select the

proper media in the “Basic” tab of the printer driver or in the

Paper Type setting of the menu (

Menu/Set

■

When you print on Brother glossy paper, load the instruction

sheet included with the glossy paper in the paper tray first,

and then place the glossy paper on the instruction sheet.

■

When you use transparencies or glossy paper, remove each

sheet immediately to prevent smudging or paper jams.

■

Avoid touching the printed surface of the paper immediately

after printing; the surface may not be completely dry and

may stain your fingers.

Paper Type Item

Letter Plain BP60PL

Letter Glossy BP60GLL

Letter Inkjet

(Photo Matte)

BP60ML

INTRODUCTION 1 - 11

Handling and using special paper

■

Store paper in its original packaging, and keep it sealed. Keep the

paper flat and away from moisture, direct sunlight and heat.

■

The coated side of glossy paper is shiny. Avoid touching the

shiny (coated) side. Load glossy paper with the shiny side facing

down.

■

Avoid touching either side of transparencies, because they

absorb water and perspiration easily, and this may cause

decreased output quality. Transparencies designed for laser

printers/copiers may stain your next document. Use only

transparencies recommended for inkjet printing.

Do not use paper:

■

that are damaged, curled, wrinkled, or irregularly shaped

■

that are extremely shiny or highly textured

■

that were previously printed by a printer

■

that cannot be arranged uniformly when stacked

■

that are made with a short grain

0.08 in.

or longer

0.08 in.

or longer

1 - 12 INTRODUCTION

Paper type and size for each operation

Paper Type Paper Size Usage

Fax Copy

PhotoCapture

(MFC-3340CN only

)

Printer

Cut Paper Letter 8 1/2" x 11" (216 x 279 mm) Yes Yes Yes Yes

A4 8.3" x 11.7" (210 x 297 mm) Yes Yes Yes Yes

Legal 8 1/2" x 14" (216 x 356 mm) Yes Yes - Yes

Executive 7 1/4" x 10 1/2" (184 x 267 mm) - - - Yes

JIS B5 7.2" x 10.1" (182 x 257 mm) - - - Yes

A5 5.8" x 8.3" (148 x 210 mm) - Yes - Yes

A6 4.1" x 5.8" (105 x 148 mm) - - - Yes

Cards Photo 4" x 6" (102 x 152 mm) - Yes Yes Yes

Photo L 3 1/2" x 5" (89 x 127 mm) - - - Yes

Photo 2L 5" x 7" (127 x 178 mm) - - Yes Yes

Index Card 5" x 8" (127 x 203 mm) - - - Yes

Post Card 1 3.9" x 5.8" (100 x 148 mm) - - - Yes

Post Card 2

(Double)

5.8" x 7.9" (148 x 200 mm) - - - Yes

Envelopes C5 Envelope 6.4" x 9" (162 x 229 mm) - - - Yes

DL Envelope 4.3" x 8.7" (110 x 220 mm) - - - Yes

COM-10 4 1/8" x 9 1/2" (105 x 241 mm) - - - Yes

Monarch 3 7/8" x 7 1/2" (98 x 191 mm) - - - Yes

JE4 Envelope 4.1" x 9.3" (105 x 235 mm) - - - Yes

Transparencies Letter 8 1/2" x 11" (216 x 279 mm) - Yes - Yes

A4 8.3" x 11.7" (210 x 297 mm) - Yes - Yes

INTRODUCTION 1 - 13

Paper weight, thickness and capacity

* Up to 50 sheets for Legal size paper (20 lb).

* Up to 100 sheets of 20 lb.

Paper capacity of the output paper tray

Paper Type Weight Thickness No. of sheets

Cut Paper Plain Paper 17 to 32 lb

(64 to 120 g/m

)

0.003" to 0.006"

(0.08 to 0.15 mm)

100*

Inkjet Paper 17 to 53 lb

(64 to 200 g/m

)

0.003" to 0.01"

(0.08 to 0.25 mm)

Glossy Paper Up to 58 lb

(Up to 220 g/m

)

Up to 0.01"

(Up to 0.25 mm)

Cards Photo Card Up to 64 lb

(Up to 240 g/m

)

Up to 0.01"

(Up to 0.28 mm)

Index Card Up to 32 lb

(Up to 120 g/m

)

Up to 0.006"

(Up to 0.15 mm)

Post Card Up to 53 lb

(Up to 200 g/m

)

Up to 0.01"

(Up to 0.23 mm)

Envelopes 20 to 25 lb

(75 to 95 g/m

)

Up to 0.02"

(Up to 0.52 mm)

Transparencies - - 10

Output Paper

Tray

Up to 50 sheets of 20 lb (Letter)

■

Transparencies or glossy paper must be

picked up from the output paper tray one

page at a time to avoid smudging.

■

Legal paper cannot be stacked on the output

paper tray.

1 - 14 INTRODUCTION

Printable area

The printable area depends on the settings in the application you are

using. The figures below show the unprintable areas on cut sheet

paper and envelopes.

1Top 2

Bottom

3Left 4Right

Cut Sheet

0.12 in.

(0 in.)*

0.12 in.

(0 in.)*

0.12 in.

(0 in.)*

0.12 in.

(0 in.)*

Envelopes 0.47 in. 0.94 in. 0.12 in. 0.12 in.

*1 When you set the Borderless feature to On.

Printable area depends on the Printer driver settings.

The figures above are approximate and the printable area may

vary depending on the type of cut sheet paper you are using.

EnvelopesCut Sheet Paper

■ unprintable area

INTRODUCTION 1 - 15

How to load paper, envelopes and post cards

To load paper or other media

Pull the paper tray completely out of the machine and remove

the output paper tray.

Press and slide the paper side guide to fit the paper width.

Pull out the paper support and unfold the paper support flap.

Use the paper support flap for Letter, Legal and A4.

Paper Side Guide

Paper Support

Paper Support Flap

1 - 16 INTRODUCTION

Fan the stack of paper well to avoid paper jams and mis-feeds.

Gently insert the paper into the paper tray print side down and

the leading edge (top of the paper) in first.

Check that the paper is flat in the tray and below the maximum

paper mark.

Put the output paper tray back on and push the paper tray firmly

back into the machine.

■

Make sure the paper side guides touch the sides of the

paper.

■

Be careful that you do not push the paper in too far; it may

lift at the back of the tray and cause feed problems.

Maximum Paper Mark

INTRODUCTION 1 - 17

To load envelopes

■

Use envelopes that weigh from 20 to 25 lb.

■

Some envelopes require margin settings in the application. Make

sure you do a test print first.

How to load envelopes

Before loading, press the corners and sides of the envelopes to

make them as flat as possible.

To prevent possible damage to the feeding mechanism, do not

use the types of envelopes shown below.

DO NOT USE ENVELOPES:

■

that are of a baggy construction

■

that are embossed (have raised writing on them)

■

that have clasps on them

■

that are not sharply creased

■

that are preprinted on the inside

■

Glue

■

Rounded

flap

■

Double flap

■

Triangular

flap

If the envelopes are ‘double-feeding,’ put one envelope in the

paper tray at a time.

1 - 18 INTRODUCTION

Insert the envelopes into the paper tray with the address side

down and the leading edge (top of the envelopes) in first. Slide

the paper side guide to fit the width of the envelopes.

If you have problems when printing on envelopes, try the

following suggestions:

Open the envelope flap.

Make sure the open flap is either to the side of the envelope or

to the back edge of the envelope when printing.

Adjust the size and margin in your application.

To load post cards

Raise the paper stop and insert the post cards into the paper

tray. Slide the paper side guide to fit the width of the post cards.

INTRODUCTION 1 - 19

About fax machines

Custom features

Do you have Voice Mail on the phone line?

If you have Voice Mail on the phone line where you will install your

new machine, there is a strong possibility that Voice Mail and the

machine may conflict with each other while receiving incoming calls.

Why should there be problems?

Since both the machine and Voice Mail will pick up the call, after the

number of rings you have set, each of them has the ability to keep

the other from receiving calls.

For example, if Voice Mail is set to answer after two rings and your

machine is set to answer after four, Voice Mail will stop your machine

from receiving faxes.

If you set Voice Mail and the Brother machine to answer after the

same number of rings, there is no way of knowing which one will

answer first. It is important to remember that neither Voice Mail nor

the machine can pass the call back to the other after the call has

been answered.

How can you avoid possible problems?

A very good way to avoid problems like the one mentioned,

is to get

a second phone number on your present phone line.

Many people with Voice Mail choose an alternative service, which is

called “Distinctive Ring”, and they are very satisfied with it.

(See Distinctive Ring on page A-1.)

Another way to avoid possible problems is to replace Voice Mail with

an answering machine. Your Brother machine is designed to work

with an answering machine or TAD (telephone answering device).

(See

Connecting an external telephone answering device (TAD)

page A-11.)

1 - 20 INTRODUCTION

Fax tones and handshake

When someone is sending a fax, the machine sends fax calling tones

(CNG tones). These are quiet, intermittent beeps every 4-seconds.

You’ll hear them after you dial and press

Black Start

Color Start

and they will continue for about 60 seconds after

dialing. During that time, the sending machine must begin the

“handshake”, or connection, with the receiving machine.

Each time you use automatic procedures to send a fax, you are

sending CNG tones over the phone line. You will soon learn to listen

for these quiet beeps each time you answer a phone on your fax line,

so you will know if you are receiving a fax message.

The receiving fax responds with fax receiving tones, which are loud,

chirping sounds. A receiving fax chirps for about 40 seconds over the

phone line, and the LCD shows

Receiving

If your machine is set to the Fax Only mode, it will answer every call

automatically with fax receiving tones. If the other person hangs up,

your machine will continue to send the “chirps” for about 40 seconds,

and the LCD continues to show

Receiving

. To cancel receiving,

press

Stop/Exit

The fax ‘handshake’ is the time in which the sending machine’s CNG

tones and the receiving machine’s “chirps” overlap. This must be for

at least 2 to 4 seconds, so both machines can understand how each

is sending and receiving the fax. The handshake cannot begin until

the call is answered, and the CNG tones only last for about 60

seconds after the number is dialed. So it is important for the receiving

machine to answer the call in as few rings as possible.

When you have an external Telephone Answering Device (TAD)

on your fax line, your TAD will decide the number of rings before

the call is answered.

INTRODUCTION 1 - 21

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the machine to check

a fax transmission while it is in progress. If the machine detects

errors during fax transmission, it resends the pages of the fax that

had an error. ECM transmissions are only possible between fax

machines that both have this feature. If they do, you may send and

receive fax messages that are continuously being checked by the

machine.Your machine must have enough memory for this feature to

work.

2 - 1 GETTING STARTED

Initial Setup

Setting the Date and Time

When the machine is not in use it will display the date and time. If you

set up the Station ID the date and time displayed by your machine

will be printed on every fax you send. If there is a power failure, you

may have to reset the date and time. No other settings will be

affected.

Press

Menu/Set

Enter the last two digits of the year.

Press

Menu/Set

Enter two digits for the month.

Press

Menu/Set

(For example, enter 09 for September, or 10 for October.)

Enter two digits for the day.

Press

Menu/Set

. (For example, enter 06 for 6th.)

Enter the time in 24-Hour format.

Press

Menu/Set

. (For example, enter 15:25 for 3:25 P.M.)

Press

Stop/Exit

The LCD now shows the date and time whenever the machine

is in Fax mode.

Setting Tone and Pulse dialing mode

Press

Menu/Set

Press

▲

▼

to select

Pulse

(or

Tone

Press

Menu/Set

Press

Stop/Exit

Getting started

2.Date/Time

4.Tone/Pulse

GETTING STARTED 2 - 2

Setting the Station ID

You should store your name or company name and fax number so

they print on all fax pages you send.

Press

Menu/Set

Enter your fax number

(up to 20 digits).

Press

Menu/Set

Use the dial pad to enter your name (up to 20 characters).

(See Entering Text on page B-12.)

Press

Menu/Set

Press

Stop/Exit

You cannot enter a hyphen. To enter a space press once

between numbers.

If the Station ID has already been programmed, the LCD will ask

you to press

to make a change or

to exit without changing.

NOTICE (For USA)

The Telephone Consumer Protection Act of 1991 makes it unlawful

for any person to use a computer or electronic device to send any

message via a telephone fax machine unless such messages

clearly contain, in a margin at the top or bottom of each transmitted

page, or on the first page of the transmission, the date and time it

is sent and an identification of the business or other entity or other

individual sending the message and the telephone number of the

sending machines or such business, other entity or individual.

To program this information into your machine, see

Setting the

Date and Time

on page 2-1 and

Setting the Station ID

on page 2-2.

3.Station ID

2 - 3 GETTING STARTED

General Setup

Setting the Mode Timer

(MFC-3240C and MFC-3340CN only)

The machine has four temporary mode keys on the control panel:

PhotoCapture (MFC-3340CN only), Fax, Scan and Copy. You can

change the number of seconds or minutes the machine takes after

the last Scan, Copy or PhotoCapture operation before it returns to

Fax mode. If you select

Off

, the machine stays in the mode you

used last.

Press

Menu/Set

Press

▲

▼

to select

Sec

Secs

Min

Mins

Off

Press

Menu/Set

Press

Stop/Exit

Setting the Mode Timer

(FAX-1840C and FAX-1940CN only)

The machine has two temporary mode keys on the control panel: Fax

and Copy. You can change the number of seconds or minutes the

machine takes after the last Copy operation before it returns to Fax

mode. If you select

Off

, the machine stays in the mode you used

last.

Press

Menu/Set

Press

▲

▼

to select

Sec

Secs

Min

Mins

Off

Press

Menu/Set

Press

Stop/Exit

1.Mode Timer

GETTING STARTED 2 - 4

Setting the Paper Type

To get the best print quality, set the machine for the type of paper you

are using.

Press

Menu/Set

Press

▲

▼

to select

Plain

Inkjet

Glossy

Transprncy

Press

Menu/Set

Press

Stop/Exit

Setting the Paper Size

You can use five sizes of paper for printing copies: Letter, Legal, A4,

A5, and 4" x 6" and three sizes for printing faxes: Letter, Legal and

A4. When you change the type of paper you load in the machine, you

will need to change the setting for Paper Size at the same time so

your machine can fit an incoming fax on the page.

Press

Menu/Set

Press

▲

▼

to select

Letter

Legal

4"x6"

Press

Menu/Set

Press

Stop/Exit

The machine ejects paper with printed surfaces face up onto the

paper tray in the front of the machine. When you use

transparencies or glossy paper, remove each sheet immediately

to prevent smudging or paper jams.

2.Paper Type

3.Paper Size

2 - 5 GETTING STARTED

Setting the Ring Volume

You can turn the ring

Ring Volume:Off

or you can select the ring

volume level.

Press

Menu/Set

Press

▲

▼

to select

Low

Med

High

Off

Press

Menu/Set

Press

Stop/Exit

—OR—

You can adjust the ring volume when your machine is idle (not being

used). In Fax mode , press or to adjust the volume

level. Every time you press these keys, the machine will ring so you

can hear the active setting as the LCD shows it. The volume changes

with each key press. The new setting will stay until you change it

again.

Setting the Beeper Volume

You can change the beeper volume. The default (factory) setting is

Beeper:Low

. When the beeper is on, the machine will beep when

you press a key, make a mistake or after you send or receive a fax.

Press

Menu/Set

Press

▲

▼

to select your option.

(

Low

Med

High

Off

)

Press

Menu/Set

Press

Stop/Exit

1.Ring

2.Beeper

GETTING STARTED 2 - 6

Setting the Speaker Volume

You can adjust the speaker volume.

Press

Menu/Set

Press

▲

▼

to select

Low

Med

High

Off

Press

Menu/Set

Press

Stop/Exit

—OR—

Press

Hook

, and then adjust the speaker volume by pressing

or . The LCD shows the setting you are choosing. Each

key press changes the volume to the next setting. The new

setting will remain until you change it again.

FAX-1940CN only

When (

Fax

) is illuminated you can also change the speaker

volume in the following ways:

Press

Speaker Phone

, and then adjust the speaker volume by

pressing or . The LCD shows the setting you are

choosing. Each key press changes the volume to the next

setting. The new setting will remain until you change it again.

—OR—

You can adjust the speaker volume while you are listening to

your OGM (Outgoing Message) and ICMs (Incoming Messages)

by pressing or .

If you turn Incoming Recording Monitor to OFF (

Menu/Set

) the Speaker for screening calls will be disabled and you

won’t hear callers leaving messages. The volume for other

operations can still be controlled using or .

3.Speaker

2 - 7 GETTING STARTED

Setting the Handset Volume

(FAX-1840C and FAX-1940CN only)

Press

Menu/Set

Press

▼

to select

High

Low

Press

Menu/Set

Press

Stop/Exit

—OR—

You can adjust the handset volume any time you are talking on

the telephone. There are two handset volume levels,

Low

and

High

. The default setting is

Low

Press or to adjust the volume level. The LCD shows the

setting you are choosing. The new setting will remain until you

change it again.

4.Handset

GETTING STARTED 2 - 8

Choosing the Handset Volume

(For Volume Amplify)

(FAX-1840C and FAX-1940CN only)

Before you begin to use the machine, you must decide if you need to

set the handset volume to

Volume Amplify:On

for a user who is

hearing-impaired. The AMPLIFY volume level complies with FCC

standards.

Volume Amplify:Off

This default setting is appropriate if none of the users are

hearing-impaired. During a conversation, users can press or

on the control panel to adjust the volume to

Low

High

. When the

handset is replaced, the handset volume will remain until you change

it again.

Volume Amplify:On

—

Temporary

This setting is appropriate if some of the users are hearing-impaired.

During a conversation, users can press or on the control

panel to adjust the volume to

Low

High

Volume Amplify

When the handset is replaced, the handset volume returns to the

default setting of

Low

Volume Amplify:On

—

Permanent

Choose

Volume Amplify:On

—

Permanent

if all of the users are

hearing-impaired. During a conversation, users can press or

on the control panel to adjust the volume to

Beeper:Low

Beeper:High

Volume Amplify

. When the handset is replaced,

the handset volume returns to the default setting of

Volume

Amplify

WARNI NG

It is important that you do NOT choose

Permanent

unless ALL

the users are hearing-impaired. Otherwise, the default setting of

Volume Amplify

may damage the hearing of some users.

When you press or on the control panel to adjust the

volume, the LCD shows the setting you are choosing. Each key

press changes the volume to the next setting.

2 - 9 GETTING STARTED

Setting Volume Amplify

(FAX-1840C and FAX-1940CN only)

Please carefully read Choosing the Handset Volume on page 2-8

before you do the following steps:

Press

Menu/Set

none

of the users are

hearing-impaired, press

▲

▼

to select

Off

, and then press

Menu/Set

and go to Step 4.

—OR—

If some or all of the users are hearing-impaired, select

, and then press

Menu/Set

If all the users are hearing-impaired, press

▲

▼

to select

Permanent

, and then press

Menu/Set

—OR—

If only some of the users are hearing-impaired, select

Temporary

, and then press

Menu/Set

Press

Stop/Exit

5.Volume Amplify

GETTING STARTED 2 - 10

Turning on Automatic Daylight Savings Time

You can set the machine to change automatically for Daylight

Savings Time. It will reset itself forward one hour in the Spring and

backward one hour in the Fall. Make sure you have set the correct

day and time in the

Date/Time

setting.

Press

Menu/Set

Press

▲

▼

to select

(or

Off

Press

Menu/Set

Press

Stop/Exit

Setting the LCD Contrast

You can adjust the LCD contrast for a sharper and more vivid

display. If you are having difficulty reading the LCD from your

position, try changing the contrast setting for improved viewing.

Press

Menu/Set

Press

▲

▼

to select

Light

Dark

Press

Menu/Set

Press

Stop/Exit

5.Auto Daylight

7.LCD Contrast

3 - 1 SETUP SEND

How to enter Fax mode

Before sending faxes, make sure (

Fax

) is illuminated in

green. If not, press (

Fax

) to enter Fax mode. The default

setting is Fax.

How to dial

You can dial in any of the following ways.

Manual dialing

Press all of the digits of the phone or fax number.

Setup Send

SETUP SEND 3 - 2

One-Touch dialing

Press the One-Touch Key of the location you want to call. (See

Storing One-Touch Dial numbers

on page 5-1.)

To dial One-Touch numbers in the black square, hold down

Shift

you press the One-Touch Key.

Speed-Dialing

Press

Search/Speed Dial

, and then the two digit Speed-Dial

number. (See

Storing Speed-Dial numbers

on page 5-2.)

If the LCD shows

Not Registered

when you enter the

Speed-Dial number, a number has not been stored for it.

(FAX-1840C/MFC-3240C)

(MFC-3340CN)

(FAX-1940CN)

two-digit number

3 - 3 SETUP SEND

You can search for names you have stored in the One-Touch and

Speed-Dial memories. Press

Search/Speed Dial

and the

navigation keys to search. (See Storing One-Touch Dial numbers on

page 5-1 and Storing Speed-Dial numbers on page 5-2.)

* To search alphabetically, you can use the dial pad to enter the first

letter of the name you are looking for.

Fax Redial

If you are sending a fax manually and the line is busy, press

Redial/Pause

, and then press

Black Start

Color Start

to try

again. If you want to make a second call to the last number dialed,

you can save time by pressing

Redial/Pause

and

Black Start

Color Start

Redial/Pause

only works if you dialed from the control panel.

If you are sending a fax automatically

and the line is busy, the

machine will automatically redial one time after five minutes.

To search alphabetically*

To search numerically

SETUP SEND 3 - 4

How to Fax (B&W and Color)

Color fax transmission

Your machine can send a color fax to machines that support this

feature.

However, color faxes cannot be stored in the memory. When you

send a color fax, the machine will send it in real time (even if

Real

Time TX

is set to

Off

Faxing from the ADF

Put the document face down in the ADF. To cancel, press

Stop/Exit

If it is not illuminated in green, press (

Fax

Load your document.

Dial the fax number.

Press

Black Start

Color Start

■

The machine starts scanning the document.

If the memory is full and you are faxing a single page, it will be

sent in real time.

3 - 5 SETUP SEND

Automatic transmission

This is the easiest way to send a fax.

If it is not illuminated in green, press (

Fax

Load your document.

Dial the fax number you want to call. (See

How to dial

on page

3-1.)

Press

Black Start

Color Start

Manual transmission

Manual transmission lets you hear the dialing, ringing and

fax-receiving tones while sending a fax.

If it is not illuminated in green, press (

Fax

Load your document.

Pick up the handset of the machine (FAX-1840C and

FAX-1940CN)/external phone (MFC-3240C and MFC-3340CN)

and listen for a dial tone.

—OR—

Press

Speaker Phone

(FAX-1940CN only) or

Hook

and

listen for a dial tone.

Dial the fax number you want to call.

When you hear the fax tone, press

Black Start

Color Start

If you picked up the handset replace it.

Do not pick up the handset or press

Speaker Phone

(FAX-1940CN only) or

Hook

to listen for a dial tone.

SETUP SEND 3 - 6

Sending a fax at the end of a conversation

At the end of a conversation you can send a fax to the other party

before you both hang up.

Ask the other party to wait for fax tones (beeps) and then to

press Start or Send key before hanging up.

If it is not illuminated in green, press (

Fax

Load your document.

Press

Black Start

Color Start

Out of Memory message

If you get an

Out of Memory

message while scanning the first page

of a fax, press

Stop/Exit

to cancel the fax. If you get an

Out of

Memory

message while scanning a subsequent page, you will have

the option to press

Black Start

to send the pages scanned so far,

or to press

Stop/Exit

to cancel the operation.

If the memory is full and you are faxing a single page, it will be

sent in real time.

3 - 7 SETUP SEND

Basic sending operations

Sending faxes using multiple settings

When you send a fax you can choose any combination of these

settings: contrast, resolution, overseas mode, delayed fax timer,

polling transmission or real time transmission.

If it is not illuminated in green, press (

Fax

After each setting is accepted, the LCD will ask if you want to

enter more settings:

Press

to select more settings. The

LCD will return to the

Setup Send

menu.

—OR—

Press

if you have finished choosing settings and go to the next

step.

Contrast

If your

document

is very light or very dark, you may want to change the

contrast.

Use

Light

to send a light document.

Use

Dark

to send a dark document.

If it is not illuminated in green, press (

Fax

Load your document.

Press

Menu/Set

Press

▲

▼

to select

Auto

Light

Dark

Press

Menu/Set

Other Settings

1.Yes 2.No

1.Contrast

SETUP SEND 3 - 8

Fax Resolution

You can use the

Fax Resolution

key to change the setting

temporarily (for this fax only). In Fax mode , press

Fax Resolution

and

▲

▼

to select the setting you want, and then

press

Menu/Set

—OR—

You can change the default setting:

If it is not illuminated in green, press (

Fax

Load your document.

Press

Menu/Set

Press

▲

▼

to select the resolution

you want.

Press

Menu/Set

Standard

Suitable for most typed documents.

Fine

Good for small print and transmits a little

slower than Standard resolution.

S.Fine

Good for small print or artwork and transmits

slower than Fine resolution.

Photo

Use when the document has varying shades

of gray or is a photograph. This has the

slowest transmission time.

2.Fax Resolution

3 - 9 SETUP SEND

Dual Access (Not available for color faxes)

You can dial a number, and begin scanning the fax into memory—

even when the machine is sending from memory or receiving faxes.

The LCD shows the new job number and available memory.

Your machine normally uses Dual Access. However, to send a

color fax, the machine will send the document in real time (even

Real Time TX

Off

The number of pages you can scan into the memory will vary

depending on the data that is printed on them.

If you get an

Out of Memory

message while scanning the first

page of a fax, press

Stop/Exit

to cancel scanning. If you get an

Out of Memory

message while scanning a subsequent page,

you can press

Black Start

to send the pages scanned so far,

or press

Stop/Exit

to cancel the operation.

SETUP SEND 3 - 10

Real Time Transmission

When you are sending a fax, the machine will scan the documents

into the memory before sending. Then, as soon as the phone line is

free, the machine will start dialing and sending.

If the memory becomes full, the machine will send the document in

real time (even if

Real Time TX

is set to

Off

Sometimes, you may want to send an important document

immediately, without waiting for memory transmission. You can set

Real Time TX

for all documents or for the next fax only.

If it is not illuminated in green, press (

Fax

Load your document.

Press

Menu/Set

To change the default setting, press

▲

▼

to select

(or

Off

Press

Menu/Set

—OR—

For the next fax transmission only, press

▲

▼

to select

Next Fax Only

Press

Menu/Set

and go to Step 5.

For the next fax only, press

▲

▼

to select

(or

Off

Press

Menu/Set

In Real Time Transmission, the redial feature does not work.

If you are sending a color Fax, the machine will send it in real

time (even if

Real Time TX

is set to

Off

5.Real Time TX

3 - 11 SETUP SEND

Checking job status

Check which jobs are still waiting in the memory to be sent. (If there

are no jobs, the LCD shows

No Jobs Waiting

Press

Menu/Set

If you have more than one job

waiting, press

▲

▼

to scroll through the list.

Press

Stop/Exit

Canceling a fax in progress

If you want to cancel a fax, while the machine is scanning, dialing or

sending it, press

Stop/Exit

Canceling a scheduled job

You can cancel a fax job that is stored and waiting in the memory.

Press

Menu/Set

Any jobs that are waiting will appear

on the LCD.

If you have more than one job waiting, press

▲

▼

to select the

job you want to cancel.

Press

Menu/Set

—OR—

If you only have one job waiting, go to Step 3.

Press

to cancel.

To cancel another job go to Step 2.

—OR—

Press

to exit without canceling.

Press

Stop/Exit

6.Remaining Jobs

SETUP SEND 3 - 12

Advanced sending operations

Broadcasting (Not available for color faxes)

Broadcasting is when the same fax message is automatically sent to

more than one fax number. You can include Groups, One-Touch,

Speed-Dial numbers and up to 50 manually dialed numbers in the

same broadcast.

Press

Menu/Set

between each of the numbers. Use

Search/Speed Dial

to help you choose the numbers easily. (To set

up Group dial numbers, see Setting up Groups for Broadcasting on

page 5-4.)

After the broadcast is finished, a Broadcast Report will be printed to

let you know the results.

If it is not illuminated in green, press (

Fax

Load your document.

Enter a number using One-Touch, Speed-Dial, a Group

number, Search or manual dialing using the dial pad.

(Example: Group number)

When the LCD displays the fax number or name of the other

party, press

Menu/Set

You will be asked to enter the next number.

Enter the next number.

(Example: Speed-Dial number)

When the LCD displays the fax number or name of the other

party, press

Menu/Set

After you have entered all the fax numbers, go to step 8 to start

the broadcast.

Press

Black Start

3 - 13 SETUP SEND

Overseas Mode

If you are having difficulty sending a fax overseas due to possible

interference on the phone line, we recommend that you turn on the

Overseas Mode. After you send a fax using this feature, the feature

will turn itself off.

If it is not illuminated in green, press (

Fax

Load your document.

Press

Menu/Set

Press

▲

▼

to select

(or

Off

Press

Menu/Set

■

If you did not use up any of the numbers for Groups, access

codes or credit card numbers, you can ‘broadcast’ faxes to

as many as 100 (FAX-1840C and MFC-3240C), 154

(FAX-1940CN) or 158 (MFC-3340CN) different numbers.

■

The available memory will vary depending on the types of

jobs in the memory and the number of locations used for

broadcasting. If you broadcast to the maximum numbers

available, you will not be able to use Dual Access and

Delayed fax.

■

Enter the long dialing sequence numbers as you would

normally, but remember that each One-Touch and

Speed-Dial number counts as one number, so the number of

locations you can store becomes limited.

■

If the memory is full, press

Stop/Exit

to stop the job or if

more than one page has been scanned, press

Black Start

to send the portion that is in the memory.

7.Overseas Mode

SETUP SEND 3 - 14

Delayed Fax (Not available for color faxes)

During the day you can store up to 50 faxes in the memory to be sent

within 24 hours. These faxes will be sent at the time of day you enter

in Step 4.

If it is not illuminated in green, press (

Fax

Load your document.

Press

Menu/Set

Press

Menu/Set

to accept the

displayed time.

—OR—

Enter the time you want the fax to be sent (in 24-hour format).

Press

Menu/Set

(For example, enter 19:45 for 7:45 PM.)

Press

to leave the documents

waiting in the ADF.

—OR—

Press

to scan the documents into the memory.

The number of pages you can scan into the memory depends

on the amount of data that is printed on each page.

3.Delayed Fax

1.Doc 2.Memory

3 - 15 SETUP SEND

Setting up Polled Transmit

(Not available for color faxes)

Polled Transmit is when you set up your machine to wait with a

document so another fax machine can call and retrieve it.

If it is not illuminated in green, press (

Fax

Load your document.

Press

Menu/Set

Press

▲

▼

to choose

(or

Off

Press

Menu/Set

Press

to leave the paper

document waiting in the ADF.

—OR—

Press

to scan the document into the memory.

If you press

in Step 5, the document remains in the ADF until

your machine is polled. If you must use your machine before the

polled transmit occurs, you must first cancel this job.

If you press

in Step 5, the document will be stored and can be

retrieved from any other fax machine until you delete the fax in

memory by using the Canceling a Job menu setting.

(See

Canceling a scheduled job

on page 3-11.)

6.Polled TX

1.Doc 2.Memory

SETUP SEND 3 - 16

Delayed Batch Transmission

(Not available for color faxes)

Before sending the delayed faxes, your machine will help you

economize by sorting all the faxes in the memory by destination and

scheduled time. All delayed faxes that are scheduled to be sent at

the same time to the same fax number will be sent as one fax to save

transmission time.

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Press

▲

▼

to select

(or

Off

Press

Menu/Set

Press

Stop/Exit

4.Batch TX

4 - 1 SETUP RECEIVE

Basic receiving operations

(FAX-1840C, MFC-3240C and

MFC-3340CN only)

Choosing the Receive Mode

There are four different Receive Modes for your machine. You can

choose the mode that best suits your needs.

Setup Receive

LCD How it works When to use it

Fax Only

(automatic receive)

The machine

automatically answers

every call as a fax.

For dedicated fax lines.

Fax/Tel

(fax and telephone)

(with an external or

extension telephone)

The machine controls the

line and automatically

answers every call. If the

call is a fax it will receive

the fax. If the call is not a

fax it will ring

(pseudo/double ring) for

you to pick up the call.

Use this mode if you expect to receive lots of fax

messages and few telephone calls. You cannot

have an answering machine on the same line, even

if it is on a separate wall jack on the same line. You

cannot use the telephone company’s Voice Mail in

this mode.

External TAD

(with an external

answering device only)

The external answering

device (TAD)

automatically answers

every call.

Voice messages are

stored on the external

TAD. Fax messages are

printed.

Use this mode if you have connected an answering

machine to your machine.

The External TAD setting works only with an

external answering machine. Ring Delay does not

work in this setting.

Manual

(manual receive)

(with an external or

extension telephone or

with Distinctive Ring)

You control the phone

line and must answer

every call yourself.

Use this mode if you do not receive many fax

messages, with Distinctive Ring, or if you are using

a computer on the same line.

If you answer and hear fax tones, wait until the

machine takes over the call, then hang up.

(See Easy Receive (MFC-3240C and

MFC-3340CN only) on page 4-8.)

SETUP RECEIVE 4 - 2

To select or change your Receive Mode

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Press

▲

▼

to select

Fax Only

Fax/Tel

External TAD

Manual

Press

Menu/Set

Press

Stop/Exit

Setting the Ring Delay

The Ring Delay sets the number of times the machine rings before it

answers in

Fax Only

Fax/Tel

mode. If you have extension

phones on the same line as the machine or subscribe to the

telephone company’s Distinctive Ring service, keep the Ring Delay

setting of 4.

(See Operation from extension telephones on page A-7 and Easy

Receive (MFC-3240C and MFC-3340CN only)

on page 4-8 or

Easy

Receive (FAX-1840C and FAX-1940CN only)

on page 4-9.)

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Press

▲

▼

to select how many times the line rings before the

machine answers (00, 01, 02, 03 or 04)(00 - 04 UK only)

(00 - 05 Nordic countries only).

Press

Menu/Set

(If you select 00, the line won’t ring at all.)

Press

Stop/Exit

Current Receive Mode

Fax

: Fax Only

F/T

: Fax/Tel

TAD

: External TAD

Mnl

: Manual

4 - 3 SETUP RECEIVE

Basic receiving operations

(FAX-1940CN only)

Choosing the Receive Mode

There are four different Receive Modes for your machine. You can

choose the mode that best suits your needs. (See Message Center

mode on page 7-1 to set up the

MC:Msg. Ctr.

mode.)

LCD How it works When to use it

Fax Only

(automatic receive)

The machine

automatically answers

every call as a fax.

For dedicated fax lines.

Fax/Tel

(fax and telephone)

The machine controls the

line and automatically

answers every call. If the

call is a fax it will receive

the fax. If the call is not a

fax it will ring

(pseudo/double ring) for

you to pick up the call.

Use this mode if you expect to receive lots of fax

messages and few telephone calls. You cannot

have an answering machine on the same line, even

if it is on a separate wall jack on the same line. You

cannot use the telephone company’s Voice Mail in

this mode.

Manual

(manual receive)

(with Distinctive Ring)

You control the phone

line and must answer

every call yourself.

Use this mode if you do not receive many fax

messages, have an external TAD connected to the

machine, use Distinctive Ring, or if you are using a

computer modem on the same phone line.

If you answer and hear fax tones, wait until the

machine takes over the call, then hang up.

(See Easy Receive (FAX-1840C and FAX-1940CN

only) on page 4-9.)

—OR—

Make sure Easy Receive is set to On. (See

Easy

Receive (FAX-1840C and FAX-1940CN only) on

page 4-9.)

MC:Msg. Ctr. The built-in digital

Message Center

answers voice calls and

automatically receives

faxes.

Use this mode to record voice messages in the

machine’s memory. (For details, see

Message

Center mode on page 7-1.)

SETUP RECEIVE 4 - 4

To select or change your Receive Mode

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Press

▲

▼

to select

Fax Only

Fax/Tel

, or

Manual

Press

Menu/Set

Press

Stop/Exit

1.Receive Mode

Current Receive Mode

Fax

: Fax Only

F/T

: Fax/Tel

Mnl

: Manual

: Msg Ctr

If the Message Center Mode is On, it

overrides your Receive Mode setting.

The screen shows

MC:Msg. Ctr.

Press and hold until it

lights.

OFF

If the Message Center Mode is Off, the

Receive Mode returns to your own

setting. (See

Message Center

(FAX-1940CN only)

on page 7-1.)

4 - 5 SETUP RECEIVE

Setting the Ring Delay

The Ring Delay sets the number of times the machine rings before it

answers in

Fax Only

Fax/Tel

and

MC:Msg. Ctr.

modes. If you

have extension phones on the same line as the machine or subscribe

to the telephone company’s Distinctive Ring service, keep the Ring

Delay setting of 4.

(See Easy Receive (FAX-1840C and FAX-1940CN only) on page

4-9 and Operation from extension telephones on page A-7.)

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Press

▲

▼

to select

Ring Delay

Press

Menu/Set

Press

▲

▼

to select how many times the line rings before the

machine answers (00-04).

Press

Menu/Set

(If you select 00, the line won’t ring at all.)

Press

Stop/Exit

Toll Saver must be

Off

to use the Ring Delay setting.

(See

Setting Toll Saver (Msg Ctr mode)

on page 4-6.)

Ring Delay

SETUP RECEIVE 4 - 6

Setting Toll Saver (Msg Ctr mode)

When you set the toll saver feature, the machine answers after four

rings if you do not have voice or fax messages and after two rings if

you do have voice or fax messages. This way, when you call the

machine for remote retrieval and let it ring three times, you know you

have no messages and can hang up to avoid a toll charge.

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Press

▲

▼

to select

Toll Saver

Press

Menu/Set

Press

▲

▼

to select

(or

Off

Press

Menu/Set

Press

Stop/Exit

■

When Toll Saver is

, it overrides your Ring Delay setting.

(See

Setting the Ring Delay

on page 4-5.)

■

The Toll Saver feature is available only when the Message

Center is set to On.

■

If you are using Distinctive Ring, do NOT use the Toll Saver

feature.

Toll Saver

4 - 7 SETUP RECEIVE

Setting the F/T Ring Time (Fax/Tel mode only)

If you set the Receive Mode to Fax/Tel, you’ll need to decide how long

the machine will signal you with its special pseudo/double-ring when

you have a voice call. (If it’s a fax call, the machine prints the fax.)

This pseudo/double-ring happens after the initial ringing from the

phone company. Only the machine rings and no other phones on the

same line will ring with the special pseudo/double-ring. However, you

can still answer the call on any telephone. (See Fax/Tel mode when

power key is On

on page A-8 and

Fax/Tel mode when power key is Off

on page A-8.)

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Press

▲

▼

to select how long the

machine will ring to alert you that you have a voice call (20, 30,

40 or 70 seconds).

Press

Menu/Set

Press

Stop/Exit

Setting the Fax/Tel Announcement

(FAX-1940CN only)

For the Fax/Tel receive mode, you can set up the machine to play an

outgoing announcement for callers when no one is there to answer

calls. (See

Record Fax/Tel Outgoing Announcement (F/T OGM)

page 7-7.)

Even if the caller hangs up during the pseudo/double-ringing,

the machine will continue to ring for the set time.

2.F/T Ring Time

SETUP RECEIVE 4 - 8

Easy Receive (MFC-3240C and MFC-3340CN only)

When you use this feature, you don’t have to press

Black Start

Color Start

, or the Fax Receive Code

when you answer a fax

call. Selecting

allows the machine to receive fax calls

automatically, even if you lift the handset of an extension or external

phone. When you see

Receiving

on the LCD or when you hear

‘chirps’ through the handset of an extension phone connected to

another telephone wall jack, just replace the handset and your

machine will do the rest.

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Use

▲

▼

to select

(or

Off

Press

Menu/Set

Press

Stop/Exit

■

If this feature is set to

, but your machine does not connect

a fax call when you lift a extension or external phone

handset, press the Fax Receive Code

■

If you send faxes from a computer on the same phone line

and the machine intercepts them, set Easy Receive to

Off

■

Selecting

Off

means you’ll have to activate the machine

yourself by lifting the handset of an external or extension

phone, and then press

Black Start

Color Start

on the

machine

—OR—

by pressing

if you are not at your machine.

(See Operation from extension telephones on page A-7.)

3.Easy Receive

4 - 9 SETUP RECEIVE

Easy Receive (FAX-1840C and FAX-1940CN only)

When you use this feature, you don’t have to press

Black Start

Color Start

, or the Fax Receive Code

when you answer a fax

call and hear calling beeps. Just hold the handset and wait a few

seconds. Selecting

Easy RX:On

allows the machine to receive fax

calls automatically, even if you lift the machine’s handset or the

handset of an extension or external phone. When you see

Receiving

on the LCD or when you hear “chirps” through the

handset of an extension phone connected to another wall jack, just

replace the handset and your machine will do the rest.

Semi

lets the

machine receive the fax only if you’ve answered it at the machine.

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Use

▲

▼

to select

(

Semi

Off

Press

Menu/Set

Press

Stop/Exit

■

If you’ve set the feature to

, but your machine does not

automatically connect a fax call when you lift an external or

extension phone handset, press the Fax Receive code

. At the machine, press

Black Start

Color Start

■

If you send faxes from a computer on the same phone line

and the machine intercepts them, set Easy Receive to

Off

■

Selecting

Off

means you’ll have to activate the machine

yourself by pressing

Black Start

Color Start

on the

machine.

—OR—

Press

on the external or extension phone if you are not

at your machine. (See Operation from extension telephones

on page A-7.)

3.Easy Receive

SETUP RECEIVE 4 - 10

Printing a reduced incoming fax (Auto Reduction)

If you choose

Reduction:On

, the machine automatically reduces

an incoming fax to fit on one page of A4, letter or legal size paper.

The machine calculates the reduction ratio by using the page size of

the document and your Paper Size setting (

Menu/Set

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Use

▲

▼

to select

(or

Off

Press

Menu/Set

Press

Stop/Exit

Receiving a fax at the end of a conversation

At the end of a conversation you can ask the other party to fax you

information before you both hang up.

Ask the other party to place the document in their machine and

to press Start or Send key.

When you hear the other machine’s CNG tones (beeps), press

Black Start

Color Start

If you picked up the handset, replace it.

Printing a fax from the memory

If you have selected Fax Forwarding, Paging or Fax Storage

(

Menu/Set

), you can still print a fax from the memory when

you are at your machine. (See

Setting Fax Storage

on page 6-3.)

Press

Menu/Set

Press

Black Start

■

Turn on this setting if you receive faxes that are split on two

pages. However, if the document is too long, the machine

may print it on two pages.

■

If left and right margins are cut off, turn on this setting.

5.Auto Reduction

3.Print Fax

4 - 11 SETUP RECEIVE

Polling

Polling is the process of retrieving faxes from another fax machine.

You can use your machine to ‘poll’ other machines, or you can have

someone poll your machine.

Everyone who is involved in Polling needs to set up their fax

machines for Polling. When someone polls your machine to receive

a fax, they pay for the call. If you poll someone’s fax machine to

receive a fax, you pay for the call.

Setting up Polling Receive

Polling Receive is when you call another fax machine to receive a fax

from it.

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Enter the fax number you are

polling.

Press

Black Start

Color Start

The LCD shows

Dialing

Setting up Sequential Polling Receive

Your machine can ask for faxes from several fax units in a single

operation (Sequential Polling Receive). Afterwards, a Sequential

Polling Report will be printed.

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Enter the fax machines you want to

poll using One-Touch, Speed-Dial, a Group or the dial pad. You

must press

Menu/Set

between each fax number.

Press

Black Start

Color Start

. Your machine will poll each

number or Group number in turn to receive a fax.

Some fax machines do not respond to the Polling feature.

6.Polling RX

QUICK-DIAL NUMBERS AND DIALING OPTIONS 5 - 1

Storing numbers for easy dialing

You can set up your machine to do following types of easy dialing:

One-Touch, Speed-Dial and Groups for Broadcasting faxes. When

you dial a quick-dial number, the LCD shows the name, if you stored

it, or the number.

Storing One-Touch Dial numbers

Your machine has One-Touch keys where you can

store fax or phone numbers for automatic dialing.

Two numbers can be stored on each One-Touch

key. To access the second number, which is shown

in a black square on the control panel, hold down

Shift

as you press the One-Touch key.

(See One-Touch dialing on page 3-2.)

One-Touch keys are located on the left side of the

control panel.

Press

Menu/Set

Press the One-Touch key where

you want to store a number.

Enter the phone or fax number (up to 20 digits).

Press

Menu/Set

■

If you want to enter a pause in the dialing sequence (for

example, to access an outside line), press

Redial/Pause

as you are entering the digits.

Each key press of

Redial/Pause

enters a 3.5 second

pause when the number is dialed, displayed by a dash on

the screen.

Quick-Dial numbers and

dialing options

If you lose electrical power, the quick-dial numbers that are in

the memory will not be lost.

(MFC-3340CN)

Set Quick-Dial

1.One-Touch Dial

5 - 2 QUICK-DIAL NUMBERS AND DIALING OPTIONS

Use the dial pad to enter the name (up to 15 characters).

Press

Menu/Set

(You can use the chart on page B-12 to help you enter letters.)

—OR—

Press

Menu/Set

to store the number without a name.

Go to Step 2 to store another One-Touch number.

—OR—

Press

Stop/Exit

Storing Speed-Dial numbers

You can store Speed-Dial numbers, so that when you dial you will

only have to press a few keys (

Search/Speed Dial

, the two-digit

number, and

Black Start

Color Start

). The FAX-1840C and

MFC-3240C can store 40 Speed-Dial numbers and the FAX-1940CN

and MFC-3340CN can store 100 Speed-Dial numbers.

Press

Menu/Set

Use the dial pad to enter a two-digit

Speed-Dial location number

(01-40 for FAX-1840C and MFC-3240C)

(00-99 for FAX-1940CN and MFC-3340CN).

(For example, press

Press

Menu/Set

Enter the phone or fax number (up to 20 digits).

Press

Menu/Set

Use the dial pad to enter the name (up to 15 characters).

Press

Menu/Set

(You can use the

chart on page B-12 to help you enter letters.)

—OR—

Press

Menu/Set

to store the number without a name.

Go to Step 2 to store another Speed-Dial number.

—OR—

Press

Stop/Exit

2.Speed Dial

QUICK-DIAL NUMBERS AND DIALING OPTIONS 5 - 3

Changing One-Touch and Speed-Dial numbers

If you try to store a One-Touch or Speed-Dial number where a

number has already been stored, the LCD will show the name that

has been stored there (or number) and will ask you to do one of the

following:

Press

to change the stored

number.

—OR—

Press

to exit without making a change.

How to change the stored number or name:

■

If you want to change a character, use or to position

the cursor under the character you want to change, and then

type over it.

■

If you want to erase the whole number or whole name, press

Stop/Exit

when the cursor is under the first digit or letter.

The characters above and to the right of the cursor will be

deleted.

Enter a new number.

Press

Menu/Set

Follow the directions beginning at Step 4 in Storing One-Touch

Dial numbers and Storing Speed-Dial numbers. (See page 5-1

and 5-2.)

05:Mike

1.Change 2.Exit

▲

5 - 4 QUICK-DIAL NUMBERS AND DIALING OPTIONS

Setting up Groups for Broadcasting

Groups, which can be stored on a One-Touch key or a Speed-Dial

location, allow you to send the same fax message to many fax

numbers by pressing only a One-Touch key and

Black Start

Search/Speed Dial

, the two-digit location and

Black Start

First, you will need to store each fax number as a One-Touch or

Speed-Dial number. Then, you can combine them into a Group,

Each Group uses up a One-Touch key or a Speed-Dial location.

Finally, you can have up to six small Groups, or you can assign up to

103 numbers (FAX-1940CN), 107 numbers (MFC-3340CN) and 49

numbers (FAX-1840C and MFC-3240C) to one large Group.

(See

Storing Speed-Dial numbers

on page 5-2 and

Changing

One-Touch and Speed-Dial numbers

on page 5-3.)

Press

Menu/Set

Decide where you wish to store the

Group.

—AND—

Press a One-Touch key.

—OR—

Press

Search/Speed Dial

and enter the two-digit location,

and then press

Menu/Set

Use the dial pad to enter the Group number (1 to 6).

Press

Menu/Set

(For example, press

for Group 1.)

To include One-Touch or Speed-Dial numbers in the Group,

enter them as follows.

For example, for One-Touch key

, press One-Touch key

. For

a number in a black square, such as One-Touch key , press

Shift

and One-Touch key .

For Speed-Dial location 09, press

Search/Speed Dial

, and

then press

on the dial pad. The LCD shows

#09

(or

#09

3.Setup Groups

QUICK-DIAL NUMBERS AND DIALING OPTIONS 5 - 5

Press

Menu/Set

to accept the numbers for this Group.

Use the dial pad and the chart on page B-12 to enter a name for

the Group.

Press

Menu/Set

(For example, NEW CLIENTS)

Press

Stop/Exit

You can print a list of all One-Touch and Speed-Dial numbers.

(See

Printing reports

on page 8-3.) Group numbers will be

marked in the GROUP column.

5 - 6 QUICK-DIAL NUMBERS AND DIALING OPTIONS

Dialing options

Access codes and credit card numbers

Sometimes you may want to choose from several long distance

carriers when you make a call. Rates may vary depending on the

time and destination. To take advantage of low rates, you can store

the access codes or long-distance carriers and credit card numbers

as One-Touch and Speed-Dial numbers. You can store these long

dialing sequences by dividing them and setting them up as separate

One-Touch and Speed-Dial numbers in any combination. You can

even include manual dialing using the dial pad. (See

Storing

One-Touch Dial numbers on page 5-1 and Storing Speed-Dial

numbers on page 5-2.)

For example, perhaps you have stored ‘555’ on One-Touch key

and ‘7000’ on One-Touch key

. If you press One-Touch key

One-Touch key

, and then

Black Start

Color Start

, you will

dial ‘555-7000’.

To temporarily change a number, you can substitute part of the

number with manual dialing using the dial pad.

For example, to change the number to 555-7001 you could press

One-Touch key

and then press

7001

using the dialing pad.

Pause

Press

Redial/Pause

to insert a 3.5-second pause between

numbers. If you are dialing overseas, you can press

Redial/Pause

as many times as needed to increase the length of the pause.

If you must wait for another dial tone or signal at any point in the

dialing sequence, store a pause there in the number by pressing

Redial/Pause

. Each key press adds a 3.5-second delay.

QUICK-DIAL NUMBERS AND DIALING OPTIONS 5 - 7

Tone or Pulse

If you have a Pulse dialing service, but need to send Tone signals

(for example, for telephone banking), follow the instructions below. If

you have Touch Tone service, you will not need this feature to send

tone signals.

For Fax-1840C and FAX-1940CN, lift the handset.

—OR—

For MFC-3240C and MFC-3340CN, lift the handset of the

external phone.

Press

on the machine’s control panel. Any digits dialed after

this will send tone signals.

When you hang up, the machine will return to the Pulse dialing

service.

5 - 8 QUICK-DIAL NUMBERS AND DIALING OPTIONS

Telephone (voice) operations

(FAX-1840C and FAX-1940CN only)

You can use the machine to make voice telephone calls by dialing

manually or by using Search, One-Touch Dial or Speed-Dial

memory. You can use the handset or

Speaker Phone

(FAX-1940CN only) to make and receive calls.

When you dial a Quick-Dial number, the LCD shows the name you’ve

stored, or if you haven’t stored a name, the fax number you’ve

stored.

How to dial

See How to dial on page 3-1.

Making a telephone call

Pick up the handset.

—OR—

Press

Speaker Phone

(FAX-1940CN only).

When you hear a dial tone, dial the number using the dial pad,

One-Touch, Speed-Dial and Search.

If you pressed

Speaker Phone

on FAX-1940CN, speak

clearly toward the microphone .

To hang up, replace the handset.

—OR—

Press

Speaker Phone

(FAX-1940CN only).

QUICK-DIAL NUMBERS AND DIALING OPTIONS 5 - 9

Answering calls with the Speaker Phone

(FAX-1940CN only)

When the machine rings, instead of lifting the handset, press

Speaker Phone

. Speak clearly, toward the microphone . To end

the call, press

Speaker Phone

If you have a bad telephone line connection, the other party might

hear your voice echoed during the call. Hang up and try the call

again—OR—Pick up the handset.

Hold (FAX-1840C and FAX-1940CN only)

Press

Hold

to put a call on Hold.

You can replace the handset without disconnecting the call.

Pick up the machine handset to release the call from Hold.

Picking up an extension handset will not release the call from

Hold.

6 - 1 REMOTE FAX OPTIONS

Setting up Fax Forwarding

When you select Fax Forward, your machine stores the received fax

in the memory. The machine will then dial the fax number you’ve

programmed and forwards the fax message.

Press

Menu/Set

Press

▲

▼

to select

Fax Forward

Press

Menu/Set

The LCD will ask you to enter the fax number to which faxes will

be forwarded.

Enter the forwarding number (up to 20 digits).

Press

Menu/Set

Press

▲

▼

to select

Off

Press

Menu/Set

Press

Stop/Exit

Remote Fax Options

(Not available for color faxes)

You can only use one remote fax option at a time:

Fax Forwarding—OR—Paging—OR—Fax Storage—OR—

PC FAX Receive (MFC-3340CN only)—OR—Off.

You can change your selection at any time (

Menu/Set

(See

Turning off Remote Fax Options

on page 6-4.)

If you select

Backup Print:On

, the machine will also print the

fax at your machine so you will have a copy if there is a power

failure before it is forwarded.

1.Fwd/Page/Store

Backup Print:On

REMOTE FAX OPTIONS 6 - 2

Programming your pager number

When Paging is selected, your machine dials the pager number

you’ve programmed, and then dials your Personal Identification

Number (PIN). This activates your pager so you will know that you

have a voice (FAX-1940CN only) or fax message in the memory.

Press

Menu/Set

Press

▲

▼

to select

Paging

Enter your pager phone number followed by # # (up to 20 digits).

Press

Menu/Set

Do not include the area code if it is the same as that of your

machine.

For example, press

If your pager needs a PIN, enter the PIN, press

, press

Redial/Pause

, enter your fax number followed by

Press

Menu/Set

(For example, press

Redial/Pause

)

—

If you do not need a PIN, press

Redial/Pause

, enter your fax

number followed by

Press

Menu/Set

(For example, press

Redial/Pause

)

Press

Stop/Exit

■

You cannot change a Paging number or PIN remotely.

■

If you have set Paging, a backup copy of the received fax will

automatically be printed at the machine.

■

If you want to be paged for voice messages make sure you

pressed the

MC On/Off

key to turn the Message Center on.

1.Fwd/Page/Store

6 - 3 REMOTE FAX OPTIONS

Setting Fax Storage

If you select Fax Storage, your machine stores the received fax in the

memory. You will be able to retrieve fax messages from another

location using the Remote Retrieval commands.

Press

Menu/Set

Press

▲

▼

to select

Fax Storage

Press

Menu/Set

Press

Stop/Exit

Setting PC Fax Receive (MFC-3340CN only)

If you select PC Fax Receive, your machine will temporarily store

your received faxes in its memory, and then automatically send the

faxes to the PC. You can then use your PC to view and store these

faxes.

Press

Menu/Set

Press

▲

▼

to select

PC Fax Receive

Press

Menu/Set

Press

▲

▼

to select

Off

Press

Menu/Set

Press

Stop/Exit

If you have set Fax Storage, a backup copy of the received fax

will automatically be printed at the machine.

1.Fwd/Page/Store

Backup Print:On

REMOTE FAX OPTIONS 6 - 4

Turning off Remote Fax Options

If you set the Remote Fax Options to

Off

and there are faxes in your

machine’s memory, the LCD will give you two options.

■

If you press

, all unprinted faxes will be printed and erased

before the setting turns off. If a backup copy has already been

printed it will not be printed again.

■

If you press

, the memory will not be erased and the setting will

be unchanged.

(See

Printing a fax from the memory

on page 4-10.)

■

Before you can set up PC Fax Receive you must install the

MFL-Pro Suite software on your PC. Make sure your PC is

connected and turned on. (For details see Using Brother

PC-FAX software

on page 5-1 in Software User’s Guide on

the CD-ROM.)

■

If you select

Backup Print:On

, the machine will also print

the fax at your machine so you will have a copy if there is a

power failure before it is sent to the PC.

■

If you get an error message and the machine cannot print the

faxes in memory, you can use this setting to transfer your

faxes to your PC. (For details, see Error messages on page

12-1.)

6 - 5 REMOTE FAX OPTIONS

Setting your Remote Access Code

The remote access code lets you access the Remote Retrieval

features when you are away from your machine. Before you use the

remote access and retrieval features, you have to set up your own

code. The default code is inactive code (--- ).

Press

Menu/Set

Enter a three-digit code using

numbers

, .

Press

Menu/Set

. (The preset ‘ ’ cannot be changed.)

Press

Stop/Exit

Do not use the same code which is set in your Fax Receive

Code (

) or Telephone Answer Code (

#51

(See Operation from extension telephones on page A-7.)

You can change your code at any time by entering a new one.

If you want to make your code inactive, press

Stop/Exit

in Step

2 to restore the inactive setting (--- ).

2.Remote Access

REMOTE FAX OPTIONS 6 - 6

Remote Retrieval

You can call your machine from any touch tone telephone or fax

machine, then use the Remote Access Code and remote commands

to retrieve fax messages. Be sure to cut out the Remote Retrieval

Access Card on the last page and keep it with you at all times.

Using your Remote Access Code

Dial your fax number from a telephone or another fax machine

using touch tone.

When your machine answers, immediately enter your Remote

Access Code (3 digits followed by ).

The machine signals if it has received messages:

1 long beep

—

Fax messages

2 long beeps

—

Voice messages (FAX-1940CN only)

3 long beeps

—

Fax & Voice messages (FAX-1940CN only)

No beeps

—

No messages

The machine gives two short beeps to tell you to enter a

command. The machine will hang up if you wait longer than 30

seconds to enter a command. The machine will beep three

times, if you enter an invalid command.

Press

to reset the machine when you’ve finished.

Hang up.

If your machine is set to

Manual

mode and you want to use the

remote retrieval features, you can access your machine by

waiting about 2 minutes after it starts ringing, and then entering

the Remote Access Code within 30 seconds.

6 - 7 REMOTE FAX OPTIONS

Remote commands

Follow the commands below to access features when you are away

from the machine. When you call the machine and enter your

Remote Access Code (3 digits followed by ), the system will give

two short beeps and you must enter a remote command.

Remote commands Operation details

91 Playing Voice Messages

(FAX-1940CN only)

After one long beep, the machine plays the

ICM.

1 Repeat

Skip Backward

Press 1 while listening to an ICM to repeat it.

If you press 1 before a message, you will hear

the previous message.

2 Skip Forward While playing the ICM, you can skip to the

next message.

9 STOP Playing Stop playing the ICM.

93 Erase all ICM

(FAX-1940CN only)

If you hear one long beep, the erase is

accepted. If you hear three short beeps, you

cannot erase because all voice messages

have not been played, or there are no voice

message to erase.

* This code erases all recorded messages,

not one at a time.

94 Play and Record OGM in

Memory

(FAX-1940CN only)

1 Play 1 Msg Ctr OGM The machine plays the selected OGM. You

can stop playing OGMs by pressing 9.

2 F/T OGM

2 Record 1 Msg Ctr OGM After one long beep, you can record the

selected OGM. You will hear the message

played once. You can stop recording the

message by pressing 9.

2 F/T OGM

REMOTE FAX OPTIONS 6 - 8

95 Change the Fax

Forwarding, Paging or Fax

Storage settings

1 OFF You can select

Off

after you have retrieved

or erased all your messages.

2 Fax Forwarding If you hear one long beep, the change has

been accepted. If you hear three short beeps,

you cannot change it because something has

not been set up (for example, perhaps a Fax

Forwarding or paging number had not been

registered). You can register your Fax

Forwarding number by entering 4.

(See

Changing your Fax Forwarding number

on page 6-10.) Once you have registered the

number, Fax Forwarding will work.

You can select

Off

after you have retrieved

or erased all your messages.

3 Paging

4 Fax Forwarding number

6 Fax Storage

96 Retrieve a fax

2 Retrieve all faxes Enter the number of a remote fax machine to

receive stored fax message(s). (See page

6-10.)

3 Erase faxes from the

memory

If you hear one long beep, fax messages

have been erased from the memory.

97 Check the receiving status

(Except for FAX-1940CN)

1 Fax

You can check whether your machine has

received any faxes. If yes, you will hear one

long beep. If no, you will hear three short

beeps.

97 Check the receiving status

(FAX-1940CN only)

You can check whether your machine has

received any fax or voice messages. If yes,

you will hear one long beep. If no, you will

hear three short beeps.

1 Fax

2 Voice

Remote commands Operation details

6 - 9 REMOTE FAX OPTIONS

98 Change the Receive Mode

(Except for FAX-1940CN)

1 External TAD

If you hear one long beep, your change has

been accepted.

2 Fax/Tel

3 Fax Only

98 Change the Receive Mode

(FAX-1940CN only)

If you hear one long beep, your change has

been accepted.

1 Msg Ctr

2 Fax/Tel

3 Fax Only

90 Exit Pressing 90 will allow you to exit Remote

Retrieval. Wait for the long beep, then replace

the handset.

Remote commands Operation details

REMOTE FAX OPTIONS 6 - 10

Retrieving fax messages

You can call your machine from any touch tone phone and have your

fax messages sent to a fax machine.

Dial your fax number.

When your machine answers, immediately enter your Remote

Access Code (3 digits followed by ). If you hear one long

beep, you have messages.

As soon as you hear two short beeps, use the dial pad to press

962

Wait for the long beep, and then use the dial pad to enter the

number of the remote fax machine where you want your fax

messages sent to followed by

(up to 20 digits).

Hang up after you hear your machine beep. Your machine will

call the other machine, which will then print your fax messages.

Changing your Fax Forwarding number

You can change the default setting of your fax forwarding number

from another telephone or fax machine using touch tone.

Dial your fax number.

When your machine answers, immediately enter your Remote

Access Code (3 digits followed by ). If you hear one long

beep, you have messages.

When you hear two short beeps, use the dial pad to press

954

Wait for the long beep, and then use the dial pad to enter the

new number of the remote fax machine where you want your fax

messages forwarded followed by

(up to 20 digits).

Hang up after you hear your machine beep.

You cannot use and

as dial numbers. However, press

you want to store a pause.

You cannot use and

as dial numbers. However, press

you want to store a pause.

7 - 1 MESSAGE CENTER (FAX-1940CN ONLY)

Message Center mode

Message Center mode allows you to store up to 99 incoming voice

messages that are a maximum of 3 minutes each in the memory.

Voice messages are stored on a “first-come, first-served” basis. You

can retrieve voice messages remotely. (See Remote Retrieval on

page 6-6.)

You must record an outgoing message in order to use the Message

Center mode. (See Recording Message Center Outgoing Message

on page 7-2.)

Setting up the Message Center

You must set up the Message Center in the following order:

Record Message Center Outgoing Message (Msg Ctr OGM).

(See Recording Message Center Outgoing Message on page

7-2.)

Press and hold until it lights to activate the Message Center

mode. (See

Activating Message Center mode

on page 7-3 and

Message indicator on page 7-4.)

Message Center

(FAX-1940CN only)

MESSAGE CENTER (FAX-1940CN ONLY) 7 - 2

Recording Message Center Outgoing Message

Recording the Message Center Outgoing Message (

Msg Ctr OGM

)

is the first step you need to follow before you can turn on the

Message Center. Make sure your OGM is less than 20 seconds long.

Press

Menu/Set

The LCD prompts you to choose an

OGM.

Press

▲

▼

to select

Msg Ctr OGM

(not

F/T OGM

Press

Menu/Set

Press

▲

▼

to select

Record OGM

Press

Menu/Set

Pick up the handset to record a message.

For example: Hello. We are unable to take your call at this time.

Please leave a message after the signal. If you wish to send a

fax, please press

, wait for fax tones, then press the Start

button.

Replace the handset.

The Message Center will play your OGM.

Press

Stop/Exit

This is the only setting you can select if you want to turn on

the Message Center.

1.OGM

Msg Ctr OGM

7 - 3 MESSAGE CENTER (FAX-1940CN ONLY)

Listening to Outgoing Message (OGM)

Press

Menu/Set

Press

▲

▼

to select

Msg Ctr OGM

(or

F/T OGM

Press

Menu/Set

Press

▲

▼

to select

Play OGM

Press

Menu/Set

Adjust the volume by pressing Volume or .

Press

Stop/Exit

Erasing Outgoing Message (OGM)

Press

Menu/Set

Press

▲

▼

to select

Msg Ctr OGM

(or

F/T OGM

Press

Menu/Set

Press

▲

▼

to select

Erase OGM

Press

Menu/Set

Press

to erase the OGM.

—OR—

Press

to exit without erasing.

Press

Stop/Exit

Activating Message Center mode

Press and hold until it lights and the

LCD shows:

When light is out, the Message Center is OFF.

(See

Setting up the Message Center

on page 7-1.)

1.OGM

MC:Msg. Ctr.

MESSAGE CENTER (FAX-1940CN ONLY) 7 - 4

Message indicator

The light flashes when you have new voice messages waiting for

your review.

The LCD displays the total number of

voice and fax messages stored in the

Message Center memory.

Playing voice messages

Follow the steps below to listen to voice messages:

Press

Play/Record

Adjust the Volume by pressing or .

All messages are played in the order they were recorded. The

LCD shows the number of the current message, and the total

number of messages.

If Caller ID information was received, the machine beeps during

the message and displays the Caller ID information for one

second.

During playback, the LCD shows the time and date the message

was recorded.

Press (RWD) at the end of the message to repeat a

message. Press

(FWD) to skip to the next message. You can

press and

repeatedly until you reach the message you

want to play.

Press

Stop/Exit

Fax messages will be stored only when Fax Storage is turned

on (

Menu/Set

Voice:03

Fax:00

7 - 5 MESSAGE CENTER (FAX-1940CN ONLY)

Printing a fax message

Once you print a new fax message stored in memory, it is erased

from the memory automatically.

Press

Play/Record

. After two seconds, the fax machine

begins to play voice messages.

If the Fax Storage is on and there are fax messages in memory,

the LCD shows:

To print the faxes, press

—OR—

Press

to exit without printing.

Erasing incoming messages

You can erase voice messages individually, or all at once.

To erase voice messages individually

Press

Play/Record

The machine sounds a two-second beep and begins message

playback. Each message is preceded by one long beep, and

followed by two short beeps.

To erase a specific message, press

Erase

immediately after the two

short beeps, or while the message

is playing.

Press

to erase the message.

—OR—

Press

to cancel.

Press

Stop/Exit

Print Fax

1.Yes 2.No

Erase this Msg.?

1.Yes 2.No

MESSAGE CENTER (FAX-1940CN ONLY) 7 - 6

To erase messages all at once

Press

Erase

Press

▲

▼

to select erasing all

voice messages (

Voice:

), all

document messages (

Fax

), or all voice and fax messages

(

Erase All Msg.?

Press

Menu/Set

Press

to erase.

—OR—

Press

to cancel.

Press

Stop/Exit

Setting Maximum Time for incoming messages

Your machine comes set to receive voice messages up to 30

seconds long. You can change this setting to 60, 120 or 180

seconds.

Press

Menu/Set

Press

▲

▼

to select the maximum

time setting for incoming messages (30, 60, 120 or 180

seconds).

Press

Menu/Set

Press

Stop/Exit

Setting Toll Saver

See

Setting Toll Saver (Msg Ctr mode)

on page 4-6.

Erase All Voice?

Select

▲▼

& Set

2.ICM Max.Time

7 - 7 MESSAGE CENTER (FAX-1940CN ONLY)

ICM Recording Monitor

This feature lets you turn the speaker volume for voice messages

Off

. When you turn the monitor

Off

, you will not hear messages

as they come in.

Press

Menu/Set

Use

▲

▼

to select

Off

(or

Press

Menu/Set

Press

Stop/Exit

Recording a conversation

If you are using the handset, you can record a telephone

conversation by pressing

Play/Record

during the conversation.

Your recording can be as long as the Incoming Message Maximum

Time. The other party will hear an intermittent beep while recording.

To stop recording, press

Stop/Exit

Record Fax/Tel Outgoing Announcement

(F/T OGM)

This is the announcement played by your Brother machine (not an

external TAD) when someone calls and your machine is set to

Fax/Tel receive mode. Although callers hear your announcement,

they cannot leave a message. By choosing

F/T OGM

(not

Msg Ctr

OGM

) you can record the announcement using the same steps as for

the Message Center outgoing message. (See Recording Message

Center Outgoing Message

on page 7-2.) You can also listen to and

erase the F/T OGM the same way, by choosing

F/T OGM

(not

Msg

Ctr OGM

). (See

Listening to Outgoing Message (OGM)

on page 7-3

and

Erasing Outgoing Message (OGM)

on page 7-3.)

If you need to review the steps for setting up the Fax/Tel receive

mode, see Chapter 4

Setup Receive

3.ICM Rec.Monitr

PRINTING REPORTS 8 - 1

Fax settings and activity

You need to set up the Transmission Verification Report and Journal

Period in the menu table.

Press

Menu/Set

—OR—

Press

Menu/Set

Customizing the Transmission Verification

Report

You can use the Transmission Report as proof that you sent a fax.

This report lists the time and date of transmission and whether the

transmission was successful (OK). If you select

On+Image

, the

report will print for every fax you send.

If you send a lot of faxes to the same place, you may need more than

the job numbers to know which faxes you must send again. Selecting

On+Image

Off+Image

will print a section of the fax’s first page

on the report to help you remember.

Press

Menu/Set

Press

▲

▼

to select

Off+Image

On+Image

Off

Press

Menu/Set

Press

Stop/Exit

Printing reports

When the Verification Report is turned

Off

Off+Image

, the

Report will only print if there is a transmission error, with NG in

the RESULT column.

1.Transmission

2.Journal Period

1.Transmission

8 - 2 PRINTING REPORTS

Setting the Journal Period

You can set the machine to print a journal at specific intervals (every

50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to

Journal:Off

, you can print the report by following the steps on the

next page.

The default setting is

Every 50 Faxes

Press

Menu/Set

Press

▲

▼

to choose an interval.

Press

Menu/Set

(If you choose 7 days, the LCD will ask you to choose a day on

which to begin the 7-day countdown.)

Enter the time to begin printing in 24-hour format.

Press

Menu/Set

(For example: enter 19:45 for 7:45 PM.)

Press

Stop/Exit

If you select 6, 12, 24 hours, 2 or 7 days, the machine will print

the report at the selected time and then erase all jobs from its

memory. If the machine’s memory becomes full with 200 jobs

before the time you selected has passed, the machine will print

the Journal early and then erase all jobs from memory. If you

want an extra report before it is due to print, you can print it

without erasing the jobs from memory.

If you select

Every 50 Faxes

, the machine will print the

Journal when the machine has stored 50 jobs.

2.Journal Period

PRINTING REPORTS 8 - 3

Printing reports

Following reports are available:

How to print a report

For MFC-3240C, press

Menu/Set

—OR—

For MFC-3340CN, press

Menu/Set

—OR—

For FAX-1840C and FAX-1940CN, hold down

Shift

as you

press

Ink/Reports

Press

▲

▼

to select the report you want.

Press

Menu/Set

—OR—

Enter the number of the report you want to print.

For example, press

to print the Help List.

Press

Black Start

1.Help List

Prints the Help List so you can see at-a-glance

how to quickly program your machine.

2.Quick-Dial

Lists names and numbers stored in the

One-Touch and Speed-Dial memory, in numerical

order.

3.Fax Journal

Lists information about the last incoming and

outgoing faxes.

(TX means Transmit.) (RX means Receive.)

4.Transmission

Prints a Transmission Verification Report for your

last transmission.

5.User Settings

(FAX-1940CN and

MFC-3340CN only)

Lists your settings.

6.Network Config

(FAX-1940CN and

MFC-3340CN only)

Lists your Network settings.

9 - 1 MAKING COPIES

Using the machine as a copier

You can use your machine as a copier, making up to 99 copies at a

time.

Enter Copy mode

Before making copies, make sure that (

Copy

) is illuminated

in green. If it is not, press (

Copy

) to enter Copy mode. The

default setting is Fax. You can change the number of seconds or

minutes that the machine stays in Copy mode. (See Setting the

Mode Timer (FAX-1840C and FAX-1940CN only) on page 2-3 or

Setting the Mode Timer (MFC-3240C and MFC-3340CN only) on

page 2-3.)

Making copies

Copy Ratio

The LCD shows the default copy setting

Quality No of Copies

MAKING COPIES 9 - 2

Making a single copy

Press

(

Copy

) to illuminate it in green.

Load your document.

(See

Load documents

on page 1-8.)

Press

Black Start

Color Start

Making multiple copies

Press

(

Copy

) to illuminate it in green.

Load your document.

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Black Start

Color Start

Stop copying

To stop copying, press

Stop/Exit

To stop copying, press

Stop/Exit

(FAX-1940CN and MFC-3340CN only)

To sort the copies, press the

Options

key. (See Using the

temporary Copy keys (Temporary settings)

on page 9-3.)

9 - 3 MAKING COPIES

Using the temporary Copy keys

(Temporary settings)

When you want to quickly change the copy settings temporarily for

the next copy, use the temporary Copy keys. You can use different

combinations.

These settings are temporary, and the machine returns to its

default settings 60 seconds after it finishes copying. However if

you have set the Mode Timer to 0 or 30 seconds, the machine

returns to the default settings after the number of seconds that

has been set for mode timer. (See Setting the Mode Timer

(FAX-1840C and FAX-1940CN only)

on page 2-3 or

Setting the

Mode Timer (MFC-3240C and MFC-3340CN only) on page

2-3.)

You can save the copy settings you use most often by setting

them as default. (See

Changing the default copy settings

page 9-12.)

Temporary Copy Keys

MAKING COPIES 9 - 4

Increasing copy speed or quality

You can select the copy quality. The default setting is

Normal

Press (

Copy

) to illuminate it in green.

Load your document.

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Quality

Press

▲

▼

to choose the copy quality (

Fast

Normal

Best

Press

Menu/Set

Press

Black Start

Color Start

Press Quality

and

Normal

Recommended mode for ordinary

printouts. Good copy quality with

adequate copy speed.

Fast

Fast copy speed and lowest ink

consumption. Use

Fast

to save

time (document to be proof-read,

large documents or many copies).

Best

Use this mode to copy precise

images such as photographs.

Best

uses the highest resolution and

slowest speed.

9 - 5 MAKING COPIES

Changing the temporary copy settings

Use the Options key to quickly set the following copy settings

temporarily for the next copy.

After you choose your settings by pressing

Menu/Set, the LCD

shows Set temporarily.

Press

Black Start or Color Start if you’re finished choosing

settings.

—OR—

Press

▲ or ▼ to select more settings.

Press

Options

Menu Selections Options Factory

Setting

Page

Enlarge/Reduce 50%/69%/78%/83%/

93%/97%/100%/

104%/142%/186%/

198%/200%/

Custom(25-400%)

100% 9-6

Paper Type Plain/Inkjet/

Glossy/

Transparency

Plain 9-7

Paper Size Letter/Legal/

A4/A5/

4"(W)x 6"(H)

Letter 9-8

Brightness - + - + 9-8

Contrast - + - + 9-9

Stack/Sort

(FAX-1940CN and

MFC-3340CN only)

Stack/Sort Stack 9-9

Page Layout Off(1 in 1)/

2 in 1 (P)/

2 in 1 (L)/

4 in 1 (P)/

4 in 1 (L)

Off

(1 in 1)

9-10

No. of Copies No. of Copies:01

(01-99)

select select

MAKING COPIES 9 - 6

Enlarging or reducing the image copied

You can select the following enlargement or reduction ratios.

Custom(25-400%)

allows you to enter a ratio from 25% to 400%.

Press (

Copy

) to illuminate it in green.

Load your document.

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Options

and

▲

▼

to select

Enlarge/Reduce

Press

Menu/Set

Press

Options

and or to select

Enlarge/Reduce

Custom(25-400%)

200%

198% 4"x6"→A4

186% 4"x6"→LTR

142% A5→A4

104% EXE→LTR

100%

97% LTR→A4

93% A4→LTR

83% LGL→A4

78% LGL→LTR

69% A4→A5

50%

9 - 7 MAKING COPIES

Press

▲

▼

to select the enlargement or reduction ratio you

want.

Press

Menu/Set

—OR—

You can select

Custom(25-400%)

and press

Menu/Set

Use the dial pad to enter an enlargement or reduction ratio from

25%

400%

Press

Menu/Set

(For example, press

to enter

53%

Press

Black Start

Color Start

Setting paper type

If you are copying on special paper, be sure to select the type of

paper you are using so you will get the best print quality.

Press (

Copy

) to illuminate it in green.

Load your document.

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Options

and

▲

▼

to select

Paper Type

Press

Menu/Set

Press

▲

▼

to select the type of paper you are using (

Plain

Inkjet

Glossy

Transparency

Press

Menu/Set

Press

Black Start

Color Start

Special Copy Options 2 in1 (P), 2 in 1 (L), 4 in 1 (P) or 4 in 1 (L)

are not available with Enlarge/Reduce.

You can change the default Paper Type setting at any time.

(See

Setting the Paper Type

on page 2-4.)

MAKING COPIES 9 - 8

Setting paper size

If copying on paper other than Letter size, you will need to change

the paper size setting.

Press (

Copy

) to illuminate it in green.

Load your document.

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Options

and

▲

▼

to select

Paper Size

Press

Menu/Set

Press

▲

▼

to select the size of paper you are using

(

Letter

Legal

4"(W)x 6"(H)

Press

Menu/Set

Press

Black Start

Color Start

Adjusting brightness

You can adjust the copy brightness to make copies darker or lighter.

Press (

Copy

) to illuminate it in green.

Load your document.

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Options

and

▲

▼

to select

Brightness

Press

Menu/Set

Press

▲

to make a lighter copy.

—OR—

Press

▼

to make a darker copy.

Press

Menu/Set

Press

Black Start

Color Start

You can copy on Letter, Legal, A4, A5 or Photo Card (4"(W) x

6"(H)) paper.

Brightness

9 - 9 MAKING COPIES

Adjusting contrast

You can adjust the copy contrast to help an image look sharper and

more vivid.

Press (

Copy

) to illuminate it in green.

Load your document.

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Options

and

▲

▼

to select

Contrast

Press

Menu/Set

Press

▲

to increase the contrast.

—OR—

Press

▼

to decrease the contrast.

Press

Menu/Set

Press

Black Start

Color Start

Sorting copies (FAX-1940CN and MFC-3340CN only)

You can sort multiple copies. Pages will be stacked in the order

3-2-1, 3-2-1, 3-2-1, and so on.

Press (

Copy

) to illuminate it in green.

Load your document.

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Options

and

▲

▼

to select

Stack/Sort

Press

Menu/Set

Press

▲

▼

to select

Sort

Press

Menu/Set

Press

Black Start

Color Start

Contrast

MAKING COPIES 9 - 10

Making N in 1 copies (Page Layout)

You can reduce the amount of copies by using the N in 1 copy

feature. This allows you to copy two or four pages on one page,

which allows you to save paper.

Press (

Copy

) to illuminate it in green.

Load your document.

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Options

and

▲

▼

to select

Page Layout

Press

Menu/Set

Press

▲

▼

to select

2 in 1 (P)

2 in 1 (L)

4 in 1 (P)

4 in 1 (L)

Off(1 in 1)

Press

Menu/Set

Press

Black Start

Color Start

to scan the document.

The machine scans document and starts printing.

■

Please make sure Paper Size is set to

Letter

■

You can use N in 1 copy feature with 100% copy size only.

■

(

) means Portrait and (

) means Landscape.

Glossy

has been selected in the Paper Type setting for N in

1 copies, the machine will print the images as if Plain paper had

been selected.

■

If you are producing multiple color copies, N in 1 copies are

not available.

■

N in 1 color copies are not available for FAX-1840C and

MFC-3240C.

9 - 11 MAKING COPIES

Place document face down in the direction shown below.

2 in 1 (P)

2 in 1 (L)

4 in 1 (P)

4 in 1 (L)

MAKING COPIES 9 - 12

Changing the default copy settings

You can save the copy settings you use most often by setting them

as default. These settings will remain until you change them again.

Increasing copy speed or quality

Press

Menu/Set

Press

▲

▼

to select

Normal

Best

Fast

Press

Menu/Set

Press

Stop/Exit

Adjusting brightness

Press

Menu/Set

Press

▲

to make a lighter copy.

—OR—

Press

▼

to make a darker copy.

Press

Menu/Set

Press

Stop/Exit

Adjusting contrast

You can change the contrast to help an image look sharper and more

vivid.

Press

Menu/Set

Press

▲

to increase the contrast.

—OR—

Press

▼

to decrease the contrast.

Press

Menu/Set

Press

Stop/Exit

1.Quality

2.Brightness

3.Contrast

9 - 13 MAKING COPIES

Adjusting color saturation

Press

Menu/Set

Press

▲

▼

to select

Red

Green

Blue

Press

Menu/Set

Press

▲

to increase the color saturation.

—OR—

Press

▼

to decrease the color saturation.

Press

Menu/Set

Return to Step 2 to select the next color.

—OR—

Press

Stop/Exit

Out of Memory message

If the memory becomes full while you are making copies, the LCD

message will guide you through the next step.

If the

Out of Memory

message appears, press

Stop/Exit

cancel or

Black Start

Color Start

to copy the scanned pages.

You will need to clear some jobs from the memory before you can

continue.

When you get an

Out of Memory

message, you may be able

to make copies if you first print incoming faxes in the memory to

restore the memory to 100%.

To gain extra memory, you can turn off Fax Storage.

(See

Setting Fax Storage

on page 6-3.)

—OR—

Print the faxes that are in the memory.

(See

Printing a fax from the memory

on page 4-10.)

4.Color Adjust

MAKING COPIES 9 - 14

Legal limitations

Color reproductions of certain documents are illegal and may result

in either criminal or civil liability. This memorandum is intended to be

a guide rather than a complete listing of every possible prohibition. In

case of doubt, we suggest that you check with counsel as to any

particular questionable documents.

The following documents issued by the United States/Canadian

Government or any of its Agencies may not be copied:

■

Money

■

Bonds or other certificates of indebtedness

■

Certificates of Deposit

■

Internal Revenue Stamps (canceled or uncanceled)

■

Selective Service or draft papers

■

Passports

■

United States/Canadian Postage Stamps (canceled or

uncanceled)

■

Food Stamps

■

Immigration Papers

■

Checks or drafts drawn by Governmental agencies

■

Identifying badges or insignias

Copyrighted works cannot be copied. Sections of a copyrighted work

can be copied for ‘fair use.’ Multiple copies would indicate improper

use.

Works of art should be considered the equivalent of copyrighted

works.

Licenses and Certificates of Title to motor vehicles may not be

copied under certain state/provincial laws.

10 - 1 WALK-UP PHOTOCAPTURE CENTER

™

(MFC-3340CN ONLY)

Introduction

Even if your machine is not connected to your computer, you can

print photos directly from the digital camera media. Your Brother

machine includes five media drives (slots) for use with popular digital

camera media: CompactFlash

, SmartMedia

, Memory Stick

SecureDigital

™

, and xD-Picture Card

™

The PhotoCapture Center

™

feature lets you print digital photos from

your digital camera at high resolution to get photo quality printing.

Walk-Up PhotoCapture

Center

™

(MFC-3340CN only)

CompactFlash

SmartMedia

Memory Stick

SecureDigital

™

xD-Picture Card

™

■

miniSD

™

can be used with miniSD

™

adapter.

■

Memory Stick Duo

™

can be used with Memory Stick Duo

™

adapter.

■

Adapters are not included with the machine. Contact a third

party supplier for adapters.

WALK-UP PHOTOCAPTURE CENTER

™

(MFC-3340CN ONLY) 10 - 2

PhotoCapture Center

™

requirements

To avoid error conditions, please remember:

■

The DPOF file on the media card must be in a valid format.

(See

DPOF printing

on page 10-8.)

■

The image file extension must be .JPG (Other image file

extensions .JPEG, .TIF, .GIF and so on will not be recognized).

■

Walk-up PhotoCapture Center

™

printing must be performed

separately from PhotoCapture Center

™

operations using the PC.

(Simultaneous operation is not available.)

■

IBM Microdrive

™

is not compatible with the machine.

■

The machine can read up to 999 files in a media card.

■

Use only Smart media cards with a 3.3v voltage rating.

When printing the INDEX or IMAGE, the PhotoCapture Center

™

will print all the valid images, even if one or more images have

been corrupted. A portion of the corrupted image may be

printed.

Your machine is designed to read media cards that have been

formatted by a digital camera.

When a digital camera formats a media card it creates a special

folder into which it copies image data. If you need to modify the

image data stored on a media card with your PC, we

recommend that you do not modify the folder structure created

by the digital camera. When saving new or modified image files

to the media card we also recommend you use the same folder

your digital camera uses. If the data is not saved to the same

folder the machine may not be able to read the file or print the

image.

10 - 3 WALK-UP PHOTOCAPTURE CENTER

™

(MFC-3340CN ONLY)

Getting started

Firmly insert the card into the appropriate slot.

PhotoCapture

key lights:

■

PhotoCapture

light is ON, the

media card is inserted properly.

■

PhotoCapture

light is OFF, the

media card is not properly inserted.

■

PhotoCapture

light is BLINKING,

the media card is being read or

written to.

The machine can only read one media card at a time so do not insert

more than one card.

Do NOT unplug the power cord or remove the media card from

the media drive (slot) while the machine is reading or writing to

the card (the

PhotoCapture

key is blinking). You will lose

your data or damage the card.

xD-Picture Card

™

SecureDigital

™

Memory Stick

CompactFlash

SmartMedia

WALK-UP PHOTOCAPTURE CENTER

™

(MFC-3340CN ONLY) 10 - 4

The steps below give a brief outline of the Direct Printing

feature. Please see the remaining pages of this chapter for more

detailed instructions.

Insert the media card firmly into the media drive (slot).

When you insert your media card

into the proper slot, the LCD shows.

Press

PhotoCapture

If your digital camera supports DPOF printing, see

DPOF

printing

on page 10-8.

Print the index which shows thumbnails views of images stored

on your media card. Your

machine

will give an image number to

each thumbnails.

Press

▲

▼

to select

Print Index

and then press

Menu/Set

Press

Color Start

to start printing the index sheet.

(See Printing the Index (Thumbnails) on page 10-5.)

To print images, press

▲

▼

to select

Print Images

and then

press

Menu/Set

Enter the image number and press

Menu/Set

Press

Color Start

to start printing.

(See Printing images on page 10-6.)

The media active message will be shown for 60 seconds and

then disappear. Even in that case, you can enter the

PhotoCapture mode by pressing

PhotoCapture

You can change the settings for printing images, such as the

Paper Type & Paper Size, Print Size and number of copies.

(See Printing images on page 10-6.)

C.Flash Active

Press PhotoCapture key...

10 - 5 WALK-UP PHOTOCAPTURE CENTER

™

(MFC-3340CN ONLY)

Printing the Index (Thumbnails)

The PhotoCapture Center

™

assigns numbers for images (such as

No.1, No.2, No.3, and so on).

It does not recognize any other numbers or file names that your

digital camera or PC have used to identify the pictures. You can print

a thumbnail page (Index page with 6 or 5 images per line). This will

show all the pictures on the media card.

Make sure you have inserted the media card.

Press

PhotoCapture

. (See page 10-3.)

Press

▲

▼

to select

Print Index

Press

Menu/Set

Press

▲

▼

to select

6 Images/Line

5 Images/Line

Press

Menu/Set

Press

Color Start

to start printing.

Index Index

5 Images/Line 6 Images/Line

Print time for 5 Images/line will be slower than 6 Images/Line,

but the quality is better. To print an image, see

Printing images

on page 10-6.

WALK-UP PHOTOCAPTURE CENTER

™

(MFC-3340CN ONLY) 10 - 6

Printing images

Before you can print an individual image, you have to know the

image number.

Make sure you have inserted the media card.

Press

PhotoCapture

. (See page 10-3.)

Press

▲

▼

to choose

Print Images

Press

Menu/Set

Use the dial pad to enter the image

number that you want to print from

the Index page (Thumbnails).

Press

Menu/Set

Repeat this step until you have entered all the image numbers

that you want to print.

After you have selected all the image numbers,

press

Menu/Set

again, and go to Step 5.

—OR—

If you have finished choosing settings, press

Color Start

Print the Index first.

(See

Printing the Index (Thumbnails)

on page 10-5.)

If your media card contains valid DPOF information, the LCD

shows

DPOF Print:Yes

, please go to DPOF printing on page

10-8.

You can enter all the numbers at one time by using the key for

a comma or the

key for hyphen.

(For example, Enter

136

- to print images No.1, No.3 and

No.6. Enter

1#5

to print images No.1 to No.5).

Enter & Set Key

No.:1,3

10 - 7 WALK-UP PHOTOCAPTURE CENTER

™

(MFC-3340CN ONLY)

Paper Type & Paper Size

Press

▲

▼

to select the type of paper you are using,

Letter Glossy

4"x 6" Glossy

5"x 7" Glossy

A4 Glossy

Letter Plain

A4 Plain

Letter Inkjet

A4 Inkjet

4"x 6" Inkjet

Press

Menu/Set

If you selected Letter or A4, go to Step 6.

If you selected another size, go to Step 7.

—OR—

If you have finished choosing settings, press

Color Start

Print Size

If you selected Letter or A4, press

▲

▼

to select the print size

(

4"x 3"

5"x 3.5"

6"x 4"

7"x 5"

8"x 6"

Max. Size

Press

Menu/Set

, and go to Step 7.

—OR—

If you have finished choosing settings, press

Color Start

Printed Position for Letter paper

Number of Copies

Use the dial pad to enter the number of copies you want.

Press

Menu/Set

Press

Color Start

to print.

4"x 3"

5"x 3.5"

6"x 4"

7"x 5"

8"x 6"

Max. Size

Your temporary settings will be kept until you take out the media

card from the drive (slot), print images or press

Stop/Exit

WALK-UP PHOTOCAPTURE CENTER

™

(MFC-3340CN ONLY) 10 - 8

DPOF printing

DPOF stands for Digital Print Order Format.

Major Digital Camera manufacturers (Canon Inc., Eastman Kodak

Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co.

Ltd. and Sony Corporation.) created this standard to make it easier

to print images from a digital camera.

If your digital camera supports DPOF printing, you will be able to

select on the Digital Camera display the images and number of

copies you want to print.

When the memory card (CompactFlash

, SmartMedia

Memory Stick

, SecureDigital

™

and xD-Picture Card

™

) with DPOF

information is put into your machine, you can print the selected

image easily.

Insert your media card into the

proper drive (slot).

Press

PhotoCapture

Press

▲

▼

to select

Print Images

Press

Menu/Set

If there is a DPOF file on the card,

the LCD shows:

Press

▲

▼

to select

Yes

Press

Menu/Set

Press

Color Start

to print.

The media active message will be shown for 60 seconds and

then disappear. Even in that case, you can enter the

PhotoCapture mode by pressing

PhotoCapture

If you want to choose the images and their print options now,

select

C.Flash Active

Press PhotoCapture key...

Select

▲▼

& Set

DPOF Print:Yes

Select

▲▼

& Set

DPOF Print:No

10 - 9 WALK-UP PHOTOCAPTURE CENTER

™

(MFC-3340CN ONLY)

Changing the default settings

You can save the PhotoCapture Center

™

settings you use most often

by setting them as default. These settings will remain until you

change them again.

Increasing print speed or quality

Press

Menu/Set

Press

▲

▼

to select

Normal

Photo

Press

Menu/Set

Press

Stop/Exit

Setting the paper & size

Press

Menu/Set

Press

▲

▼

to select

Letter Glossy

4"x 6" Glossy

5"x 7" Glossy

A4 Glossy

Letter Plain

A4 Plain

Letter Inkjet

A4 Inkjet

4"x 6" Inkjet

Press

Menu/Set

If you selected Letter or A4, press

▲

▼

to select the print size

(

4"x 3"

5"x 3.5"

6"x 4"

7"x 5"

8"x 6"

Max. Size

Press

Menu/Set

Press

Stop/Exit

1.Print Quality

2.Paper & Size

WALK-UP PHOTOCAPTURE CENTER

™

(MFC-3340CN ONLY) 10 - 10

Adjusting brightness

Press

Menu/Set

Press

▲

to make a lighter print.

—OR—

Press

▼

to make a darker print.

Press

Menu/Set

Press

Stop/Exit

Adjusting contrast

You can choose the contrast setting. More contrast will make an

image look sharper and more vivid.

Press

Menu/Set

Press

▲

to increase the contrast.

—OR—

Press

▼

to decrease the contrast.

Press

Menu/Set

Press

Stop/Exit

Color enhancement (True2Life

)

You can turn on the color enhancement (True2Life

) feature to print

more vivid images. Printing time will be slower.

Press

Menu/Set

Press

▲

▼

to select

Press

Menu/Set

—OR—

Select

Off

and press

Menu/Set

, then go to Step 5.

If you select

, you can customize the White Balance,

Sharpness or Color Density.

3.Brightness

4.Contrast

5.True2Life

10 - 11 WALK-UP PHOTOCAPTURE CENTER

™

(MFC-3340CN ONLY)

Press

▲

▼

to select

White Balance

Sharpness

Color Density

Press

Menu/Set

Press

▲

▼

to adjust the degree of the setting.

Press

Menu/Set

Press

Stop/Exit

■

White Balance

This setting adjusts the hue of the white areas of an image.

Lighting, camera settings and other influences will effect the

appearance of white. The white areas of a picture may be slightly

pink, yellow or some other color. By using this adjustment you

can correct this effect and bring the white areas back to pure

white.

■

Sharpness

This setting enhances the detail of an image. It is similar to

adjusting the fine focus on a camera. If the image is not in true

focus and you cannot see the fine details of the picture, then

adjust the sharpness.

■

Color Density

This setting adjusts the total amount of color in the image. You

can increase or decrease the amount of color in an image to

improve a washed out or weak picture.

WALK-UP PHOTOCAPTURE CENTER

™

(MFC-3340CN ONLY) 10 - 12

Cropping

If your photo is too long or wide to fit the available space on your

selected layout, part of the image will be automatically cropped.

The default setting is

Cropping:On

. If you want to print the whole

image, turn this setting to

Off

Press

Menu/Set

Press

▲

▼

to select

Off

(or

Press

Menu/Set

Press

Stop/Exit

Borderless

This feature expands the printable area to the edges of the paper.

Printing time will be slightly slower.

Press

Menu/Set

Press

▲

▼

to select

Off

(or

Press

Menu/Set

Press

Stop/Exit

Cropping:On

Cropping:Off

10 - 13 WALK-UP PHOTOCAPTURE CENTER

™

(MFC-3340CN ONLY)

Understanding the Error Messages

Once you are familiar with the types of errors that can occur while

you’re using the PhotoCapture Center

™

, you can easily identify and

troubleshoot any difficulties.

When an error message appears on the LCD, the machine will beep

to get your attention.

Media Error

—

This message will appear if you insert a media card

that is either bad or not formatted, or when there is a problem with

the media drive. To clear this error, take out the media card.

No File

—

This message will appear if you try to access a media

card in the drive (slot) that does not contain a .JPG file.

Out of Memory

—

This message will appear if you are working with

images that are too large for the machine’s memory.

WALK-UP PHOTOCAPTURE CENTER

™

(MFC-3340CN ONLY) 10 - 14

Using PhotoCapture Center

™

from

your PC

You can access the media card that is in the media drive (slot) of the

machine from your PC.

(See Using the PhotoCapture Center

™

from your PC on page 6-1 in

Software User’s Guide on the CD-ROM or Using the PhotoCapture

Center

™

from a Macintosh

(not available for MFC-3240C and

MFC-5440CN) on page 8-47 in the Software User’s Guide on the

CD-ROM.)

Using PhotoCapture Center

™

for

scanning documents

You can scan documents and save them on a media card to quickly

and easily make documents portable. (See Scan to Card (not

available for MFC-3240C, MFC-210C and MFC-5440CN) on page

2-23 in Software User’s Guide on the CD-ROM.)

11 - 1 IMPORTANT INFORMATION

Standard telephone and FCC Notices

These notices are in effect on models sold and

used in the United States only.

This equipment is hearing-aid compatible. (FAX-1840C and

FAX-1940CN only)

When programming emergency numbers or making test calls to

emergency numbers:

■

Remain on the line and briefly explain to the dispatcher the

reason for the call before hanging up.

■

Perform these activities in the off-peak hours, such as early

morning or late evening.

This equipment complies with Part 68 of the FCC rules and the

requirements adopted by the ACTA. On the backside of this equipment

is a label that contains, among other information, a product identifier in

the format US: AAAEQ##TXXXX. If requested, this number must be

provided to the telephone company.

You may safely connect this equipment to the telephone line by means

of a standard modular jack, USOC RJ11C.

A plug and jack used to connect this equipment to the premises wiring

and telephone network must comply with the applicable FCC Part 68

rules and requirements adopted by the ACTA. A compliant telephone

cord and modular plug is provided with this product. It is designed to be

connected to a compatible modular jack that is also compliant. See

installation instructions for details.

The REN is used to determine the number of devices that may be

connected to a telephone line. Excessive RENs on a telephone line may

result in the devices not ringing in response to an incoming call. In most

but not all areas, the sum of RENs should not exceed five (5.0). To be

certain of the number of devices that may be connected to a line, as

determined by the total RENs, contact the local telephone company. For

products approved after July 23, 2001, the REN for this product is part of

the product identifier that has the format US:AAAEQ##TXXXX.The digits

represented by ## are the REN without a decimal point (e.g., 06 is a REN

of 0.6). For earlier products, the REN is separately shown on the label.

Important information

IMPORTANT INFORMATION 11 - 2

If this equipment causes harm to the telephone network, the

telephone company will notify you in advance that temporary

discontinuance of service may be required. But if advance notice

isn’t practical, the telephone company will notify the customer as

soon as possible. Also, you will be advised of your right to file a

complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities,

equipment, operations or procedures that could affect the operation

of the equipment. If this happens the telephone company will provide

advance notice in order for you to make necessary modifications to

maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty

information, please contact Brother Customer Service. (See

Brother

numbers on page i.) If the equipment is causing harm to the

telephone network, the telephone company may request that you

disconnect the equipment until the problem is resolved.

Connection to party line service is subject to state tariffs. Contact the

state public utility commission, public service commission or

corporation commission for information.

If your home has specially wired alarm equipment connected to the

telephone line, make sure the installation of this equipment does not

disable your alarm equipment. If you have questions about what will

disable alarm equipment, call your telephone company or a qualified

installer.

If you are not able to solve a problem with your machine, call Brother

Customer Service. (See

Brother numbers

on page i.)

WARNI NG

For protection against the risk of electrical shock, always disconnect

all cables from the wall outlet before servicing, modifying or installing

the equipment.

This equipment may not be used on coin service lines provided by

the telephone company or connected to party lines.

Brother cannot accept any financial or other responsibilities that may

be the result of your use of this information, including direct, special

or consequential damages. There are no warranties extended or

granted by this document.

11 - 3 IMPORTANT INFORMATION

WARNI NG

This machine has been certified to comply with FCC standards, which

are applied to the USA only. A grounded plug should be plugged into

a grounded AC power outlet after checking the rating of the local

power supply for the machine to operate properly and safely.

Federal Communications Commission (FCC)

Declaration of Conformity (USA only)

declares, that the products

Product Name: FAX-1840C, FAX-1940CN, MFC-3240C, MFC-3340CN

comply with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful

interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits

for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment

generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause

harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

■

Reorient or relocate the receiving antenna.

■

Increase the separation between the equipment and receiver.

■

Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

■

Call the dealer or an experienced radio/TV technician for help.

Responsible Party: Brother International Corporation

100 Somerset Corporate Boulevard

Bridgewater, NJ 08807-0911 USA

TEL: (908) 704-1700

IMPORTANT INFORMATION 11 - 4

Important

Changes or modifications not expressly approved by Brother

Industries, Ltd. could void the user’s authority to operate the

equipment.

Industry Canada Compliance Statement

(Canada only)

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme

NMB-003 du Canada.

For your safety

To ensure safe operation the supplied three-pin plug must be

inserted only into a standard three-pin AC power outlet that is

effectively grounded through the normal household wiring.

The fact that the equipment operates satisfactorily does not imply

that the power is grounded and that the installation is completely

safe. For your safety, if in any doubt about the effective grounding of

the power, call a qualified electrician.

LAN connection

(FAX-1940CN and MFC-3340CN only)

Caution

Do not connect this product to a LAN connection that is subject to

over-voltages.

11 - 5 IMPORTANT INFORMATION

Important safety instructions

Read all of these instructions.

Save them for later reference.

Follow all warnings and instructions marked on the product.

Unplug this product from the wall outlet before cleaning. Do not

use liquid or aerosol cleaners. Use a damp cloth for cleaning.

Do not use this product near water.

Do not place this product on an unstable cart, stand, or table.

The product may fall, causing serious damage to the product.

Slots and openings in the cabinet and the back or bottom are

provided for ventilation; to ensure reliable operation of the

product and to protect it from overheating, these openings must

not be blocked or covered. The openings should never be

blocked by placing the product on a bed, sofa, rug, or other

similar surface. This product should never be placed near or

over a radiator or heater. This product should never be placed

in a built-in installation unless proper ventilation is provided.

This product should be operated from the type of power source

indicated on the label. If you are not sure of the type of power

available, call your dealer or local power company.

Use only the power cord supplied with this machine.

This product is equipped with a 3-wire grounded plug, a plug

having a third (grounded) pin. This plug will only fit into a

grounded power outlet. This is a safety feature. If you are unable

to insert the plug into the outlet, call your electrician to replace

your obsolete outlet. Do not defeat the purpose of the grounded

plug.

IMPORTANT INFORMATION 11 - 6

Do not allow anything to rest on the power cord. Do not place

this product where people can walk on the cord.

If an extension cord is used with this product, make sure that the

total ampere ratings on the products plugged into the extension

cord do not exceed the extension cord ampere rating. Also,

make sure that the total of all products plugged into the AC

power outlet does not exceed 15 amperes (USA only).

Do not place anything in front of the machine that will block

received faxes. Do not place anything in the path of received

faxes.

Wait until pages have exited the machine before picking them

up.

Never push objects of any kind into this product through cabinet

slots, since they may touch dangerous voltage points or short

out parts resulting in the risk of fire or electric shock. Never spill

liquid of any kind on the product. Do not attempt to service this

product yourself because opening or removing covers may

expose you to dangerous voltage points and other risks and

may void your warranty. Refer all servicing to a Brother

Authorized Service Center. For the location of your nearest

Brother Authorized Service Center, please call

In USA: 1-800-284-4357 or In Canada: 1-877-BROTHER.

(See Brother numbers on page i.)

11 - 7 IMPORTANT INFORMATION

Unplug this product from the AC power outlet and refer servicing

to Authorized Service Personnel under the following conditions:

■ When the power cord is damaged or frayed.

■ If liquid has been spilled into the product.

■ If the product has been exposed to rain or water.

■ If the product does not operate normally when the operating

instructions are followed. Adjust only those controls that are

covered by the operating instructions. Improper adjustment

of other controls may result in damage and will often require

extensive work by a qualified technician to restore the

product to normal operation.

■ If the product has been dropped or the cabinet has been

damaged.

■ If the product exhibits a distinct change in performance,

indicating a need for service.

To protect your product against power surges, we recommend

the use of a power protection device (Surge Protector).

IMPORTANT INFORMATION 11 - 8

Trademarks

The Brother logo is a registered trademark of Brother Industries, Ltd.

Brother is a registered trademark of Brother Industries, Ltd.

Multi-Function Link is a registered trademark of Brother International

Corporation.

Windows and Microsoft are registered trademarks of Microsoft in the

U.S. and other countries.

Macintosh and TrueType are registered trademarks of Apple

Computer, Inc.

PaperPort and OmniPage OCR are registered trademarks of

ScanSoft, Inc.

Presto! PageManager is a registered trademark of NewSoft

Technology Corporation.

Microdrive is a trademark of International Business Machine

Corporation.

SmartMedia is a registered trademark of Toshiba Corporation.

CompactFlash is a registered trademark of SanDisk Corporation.

Memory Stick is a registered trademark of Sony Corporation.

SecureDigital is a trademark of Matsushita Electric Industrial Co.Ltd.,

SanDisk Corporation and Toshiba Corporation.

SanDisk is a licensee of the SD and miniSD trademarks.

xD-Picture Card is a trademark of Fujifilm Co.Ltd., Toshiba

Corporation and Olympus Optical Co. Ltd.

Memory Stick Duo and MagicGate are trademarks of Sony

Corporation.

Each company whose software title is mentioned in this manual has

a Software License Agreement specific to its proprietary programs.

All other brand and product names mentioned in this User’s

Guide, the Software User’s Guide (MFC-3240C and MFC-3340CN

only), and the Network User’s Guide (FAX-1940CN and

MFC-3340CN only) are registered trademarks of their respective

companies.

12 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Troubleshooting

Error messages

As with any sophisticated office product, errors may occur. If this

happens, your machine identifies the problem and displays an error

message. The most common error messages are shown below.

You can correct most problems by yourself. If you need additional

help, the Brother Solutions Center offers latest FAQs and

troubleshooting tips.

Visit us at http://solutions.brother.com

Troubleshooting and routine

maintenance

IMPORTANT

For technical help, you must call the country where you bought the

machine. Calls must be made from within that country.

ERROR MESSAGES

ERROR

MESSAGE

CAUSE ACTION

Comm.Error Poor phone line quality caused a

communication error.

Try the call again. If the problem continues, call

the telephone company and ask them to check

your phone line.

Connection

Fail

You tried to poll a fax machine that

is not in Polled Waiting mode.

Check the other fax machine’s polling setup.

Cover is Open Top cover is not closed

completely.

Open, then close the top cover.

Data

Remaining

Print data remains in the

machine’s memory.

Re-start printing from your computer.

Print data remains in the

machine’s memory. The USB

cable was unplugged while the

computer was sending the data to

the machine.

Press Stop/Exit. The machine will cancel the

job and eject the page that is being printed.

Disconnected The other person or other person’s

fax machine stopped the call.

Try to send or receive again.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2

Document Jam The document scanned from ADF

was longer than about 35.4

inches.

See Using the automatic document feeder

(ADF) on page 1-8.

The document is jammed in the

machine.

See

Document Jam

on page 12-5

DR Mode in

Use

The machine is set to Distinctive

Ring mode. You can not change

the Receive Mode from Manual to

another mode.

Set Distinctive Ring to Off.

(See Turning off the Distinctive Ring on page

A-4.)

High

Temperature

The print head is too warm. Allow the machine to cool down.

Ink Empty One or more of the ink cartridges

is empty. The machine will stop all

print operations. While memory is

available, black and white faxes

will be received into memory. If a

sending machine has a color fax,

the machine’s ‘handshake’ will

request that the fax be sent as

black and white. If the sending

machine has the ability to convert

it, the color fax will be received into

memory as a black and white fax.

Replace the ink cartridges.

(See

Replacing the ink cartridges

on page

12-25.)

Low

Temperature

The print head is too cold. Allow the machine to warm up.

Media Error

(MFC-3340CN

only)

The media card is either

corrupted, improperly formatted,

or there is a problem with the

media drive.

Re-insert the card firmly into the slot to make

sure it is in the proper position. If the error

remains, check the media drive by inserting

another media card that you know is working.

Near Empty One or more of the ink cartridges

are running out of ink. If a sending

machine has a color fax, the

machine’s ‘handshake’ will

request that the fax be sent as

black and white. If the sending

machine has the ability to convert

it, the color fax will be received into

memory as a black and white fax.

Order a new ink cartridge.

(See Ordering accessories and supplies on

page ii.)

No Cartridge An ink cartridge is not properly

installed.

Take out the ink cartridge and put it in again

seating it properly.

(See Replacing the ink cartridges on page

12-25.)

No File

(MFC-3340CN

only)

The media card in the media drive

does not contain a .JPG file.

Reinsert the correct media card.

ERROR MESSAGES

ERROR

MESSAGE

CAUSE ACTION

12 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE

No Paper Fed The machine is out of paper. Add paper, and then press Black Start or

Color Start.

The paper is jammed in the

machine.

See Printer jam or paper jam on page 12-6.

Response/Busy

The number you dialed does not

answer or is busy.

Verify the number and try again.

Not

Registered

You tried to access a One-Touch

or Speed-Dial number that is not

programmed.

Set up the One-Touch or Speed-Dial number.

(See Storing One-Touch Dial numbers on page

5-1 and Storing Speed-Dial numbers on page

5-2.)

Out of Memory The machine’s memory is full. (Fax sending or copy operation in process)

Press Stop/Exit and wait until the other

operations in progress finish and then try again.

—OR—

Clear the data in the memory. To gain extra

memory, you can turn off Fax Storage. (See

Setting Fax Storage on page 6-3.)

—OR—

Print the faxes that are in the memory.

(See Printing a fax from the memory on page

4-10.)

(Printing operation in process)

Reduce print resolution.

Paper Jam Paper is jammed in the machine. (See Printer jam or paper jam on page 12-6.)

Wrong Paper

Size

Paper is not the correct size. Reload the correct size of paper (Letter, Legal

or A4), and then press Black Start or Color

Start.

ERROR MESSAGES

ERROR

MESSAGE

CAUSE ACTION

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 4

Unable to

Change

Unable to

Clean

Unable to

Init.

Unable to

Scan

The machine has a mechanical

problem.

—OR—

A foreign obstacle, such as a clip

or ripped paper, is in the machine.

Close the document support and the document

tray. Open the top cover and remove any

foreign obstacles from inside the machine. If

the error message continues, please follow the

steps below before disconnecting the machine

so you will not lose any important messages.

Then, disconnect the machine from the power

source for several minutes (which will erase all

faxes), and then reconnect it.

Check whether the machine has faxes in the

memory

1. Press Menu/Set, 9, 0, 1.

2. If the machine has no faxes, disconnect the

machine from the power source for several

minutes, and then reconnect it.

—OR—

If faxes are present, you can transfer them to

another fax machine. Go to Step 3.

—OR—

For MFC-3340CN, you can forward the

faxes to your PC. Please see Transfer faxes

to your PC.

Transfer faxes to another fax machine

If you have not set up your Station ID, you

cannot enter fax transfer mode.

3. Enter the fax number to which faxes will be

forwarded.

4. Press Black Start.

5. After the faxes are transferred, disconnect

the machine from the power source for

several minutes, and then reconnect it.

You can transfer the Fax Journal report to

another fax machine by pressing Menu/Set,

9, 0, 2 in Step1.

Transfer faxes to your PC

(MFC-3340CN only)

You can move the faxes from your machine’s

memory to your PC.

1. Press Menu/Set, 2, 5, 1.

2. Using

▲

▼

, select 1.PC Fax Receive,

and then press Menu/Set.

The LCD will ask if you want to transfer a fax

to your PC.

3. To transfer all faxes to your PC, press 1.

—OR—

To keep all faxes in the machine’s memory,

press 2.

4. After the faxes are transferred, disconnect

the machine from the power source for

several minutes, and then reconnect it.

(For details see Using Brother PC-FAX

software on page 5-1 in Software User’s

Guide on the CD-ROM.)

ERROR MESSAGES

ERROR

MESSAGE

CAUSE ACTION

12 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Document Jam

If the document is jammed, follow the steps below.

Document is jammed inside the front of the machine.

Remove any paper from the ADF that is not jammed.

Pull the jammed document out toward the front of the machine.

Press Stop/Exit.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6

Printer jam or paper jam

Remove the jammed paper depending on where it is jammed in the

machine.

Paper is jammed inside the paper tray

Pull the paper tray out of the machine.

Slowly pull out the jammed paper to remove it.

Paper Tray

Jammed paper

12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Paper is jammed inside the machine

Remove the jam clear cover. Pull the jammed paper out of the

machine.

Re-insert the jam clear cover.

If you can not pull out the jammed paper, close the document

support and the document tray and lift the open cover to the

open position until it locks securely into place.

Remove the jammed paper.

If the paper is jammed underneath the print head, disconnect

the machine from the power source so you can move the print

head to take out the paper.

Jam Clear Cover

Top Cover

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8

Close the top cover.

12 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE

If you are having difficulty with your machine

If you think there is a problem with your machine, check the chart

below and follow the troubleshooting tips.

The Brother Solutions Center offers the latest FAQs and

troubleshooting tips.

Visit us at http://solutions.brother.com

DIFFICULTY SUGGESTIONS

Printing

No printout Check the interface cable connection on both the machine and your

computer.

Check the machine is plugged in and On/Off key turned On.

One or more ink cartridges are empty. (See Replacing the ink cartridges

on page 12-25.)

Check to see if the LCD is showing an error message. (See Error

messages

on page 12-1.)

Poor quality print. Check the print quality. (See Checking the print quality on page 12-16.)

Make sure the Printer Driver or Paper Type setting in the menu matches

the type of paper you are using. (See

Media Type

on page 1-8 in

Software User’s Guide on the CD-ROM and Setting the Paper Type on

page 2-4.)

Make sure your ink cartridges are fresh. Cartridges remain fresh for up

to two years if kept in their original packaging, after that the ink may

become clogged. Cartridge expiration dates are printed on the package.

Try using the recommended types of paper. (See

About paper

on page

1-10.)

The recommended environment for your machine is between 68°F to

91°F.

White horizontal lines appear

in text or graphics.

Clean the print head. (See

Cleaning the print head

on page 12-15.)

Try using the recommended types of paper. (See

About paper

on page

1-10.)

If horizontal bands appear when using plain paper, use the 'Enhanced

Normal Printing' mode to help avoid banding on some types of plain

paper. In the printer driver 'Basic' tab, click 'Settings', and check

'Enhanced Normal Printing'.

If you continue to have horizontal bands, change the Media Type

selection to 'Slow Drying Paper' in the printer driver 'Basic' tab to help

enhance the print quality.

The machine prints blank

pages.

Clean the print head. (See Cleaning the print head on page 12-15.)

Characters and lines are

stacked.

Check the printing alignment. (See Checking the printing alignment on

page 12-18.)

Printed text or images are

skewed.

Make sure the paper is loaded properly in the paper tray and the paper

side guide is adjusted correctly. (See How to load paper, envelopes and

post cards on page 1-15.)

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10

Printing (Continued)

Smudged stain at the top

center of the printed page.

Make sure the paper is not too thick or not curled. (See About paper on

page 1-10.)

Printing appears dirty or ink

seems to run.

Make sure you are using the proper types of paper. (See About paper

on page 1-10.) Don’t handle the paper until the ink is dry.

Stains appear on the reverse

side or at the bottom of the

page.

Make sure the Printer Platen is not dirty with ink. (See Cleaning the

machine Printer Platen on page 12-24.)

Make sure you are using the paper support flap. (See How to load

paper, envelopes and post cards on page 1-15.)

There are some dense lines. Check ‘Reverse Order’ in the Basic tab of the printer driver.

The printouts are wrinkled. In the printer driver ‘Basic’ tab, click the ‘Settings’, and uncheck the

‘Bi-Directional Printing’.

Cannot perform ‘2 in 1 or 4 in 1’

printing.

Check that the paper size setting in the application and in the printer

driver are the same.

Print speed is too slow. Changing the printer driver setting may improve the print speed.

Highest resolution needs longer data processing, transfer and printing

time. Try the other settings of quality in the printer driver ‘Basic’ tab.

Also, click the ‘Settings’ tab, and make sure you uncheck the

True2Life

Borderless printing is slower than normal printing. If you want to print

more quickly, set the Borderless feature off. (See

Media Type

on page

1-8 in Software User’s Guide on the CD-ROM.)

True2Life

is not working

properly.

If the image data is not full color in your application (Such as 256 color),

True2Life

will not work. Please use at least 24 bit color data with the

True2Life

feature.

Machine feeds multiple pages Make sure the paper is loaded properly in the paper tray. (See How to

load paper, envelopes and post cards on page 1-15.)

Check that more than two types of paper are not loaded in the paper tray

at any one time.

Printed pages are not stacked

neatly.

Make sure you are using the paper support flap. (See How to load

paper, envelopes and post cards

on page 1-15.)

Machine does not print from

Paint Brush.

Try setting the Display setting to ‘256 colors.’

Machine does not print from

Adobe Illustrator.

Try to reduce the print resolution.

Printing Received Faxes

Condensed print and white

streaks across the page or the

top and bottom of sentences

are cut off.

This can be caused by static or interference on the telephone line. You

can make a copy using the Black Start key to see if the same problem

occurs. If the copy looks good then the problem is probably the phone

line and not your machine.

Vertical black lines when

receiving.

The sender’s scanner may be dirty. Ask the sender to make a copy to

see if the problem is with the sending machine. Try receiving from

another fax machine.

DIFFICULTY SUGGESTIONS

12 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Printing Received Faxes (Continued)

Received color fax prints only

in black and white.

Replace the color ink cartridges that are empty or nearly empty, and

then ask the other person to send the color fax again. (See Replacing

the ink cartridges on page 12-25.) Check that Fax Storage is set to OFF.

(See

Setting Fax Storage

on page 6-3.)

Left and Right margins are cut

off or a single page is printed

on two pages.

Turn on Auto Reduction. (See

Printing a reduced incoming fax (Auto

Reduction) on page 4-10.)

Phone Line or Connections

Dialing does not work.

(No dial tone)

Check the machine is plugged in.

Check for a dial tone. If possible, call your machine to hear it answer. If

there is still no answer, check the telephone line cord connection and

make sure all telephone connections are secured. If there is no ringing

when you call your machine, ask your telephone company to check the

line.

Change Tone/Pulse setting. (See Setting Tone and Pulse dialing mode

on page 2-1.)

Receiving Faxes

Cannot receive a fax Make sure the machine is in the correct receiving mode for your setup.

(See Basic receiving operations (FAX-1840C, MFC-3240C and

MFC-3340CN only) on page 4-1 and Basic receiving operations

(FAX-1940CN only)

on page 4-3.)

If you frequently encounter interference on the phone line, try changing

the menu setting of Compatibility to Basic. (See

Compatibility

on page

12-14.)

Sending Faxes

Cannot send a fax Make sure that the Fax key is illuminated. (See How to enter Fax

mode on page 3-1.)

Ask the other party to check that receiving machine has paper.

Print the Transmission Verification Report and check for an error.

(See

Printing reports

on page 8-3.)

Transmission Verification

Report says ‘Result:NG’ or

‘Result:ERROR’.

There is probably temporary noise or static on the line. Try sending the

fax again. If you send a PC FAX message and get ‘Result:NG’ on the

Transmission Verification Report, your machine may be out of memory.

If you frequently get transmission error with possible interference on the

phone line, try to change the menu setting of Compatibility to Basic.

(See Compatibility on page 12-14.)

Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check

your machine’s scanner operation.

Vertical black lines when

sending.

If the copy you made shows the same problem, your scanner is dirty.

(See Routine maintenance on page 12-23.)

DIFFICULTY SUGGESTIONS

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 12

Handling Incoming Calls

The machine ‘Hears’ Voice as

CNG Tone.

If your machine is set to Easy Receive ON, it is more sensitive to

sounds. Your machine may mistakenly interpret certain voices or music

on the line as a calling fax machine and respond with fax receiving

tones. Deactivate the fax by pressing Stop/Exit. Try avoiding this

problem by turning Easy Receive to Off. (See Easy Receive

(MFC-3240C and MFC-3340CN only) on page 4-8.)

Transferring a Fax Call to the

machine.

If you answered at the machine, press Black Start and hang up

immediately. If you answered on an extension phone, press your Fax

Receive Code (default setting is ( 51). When your machine answers,

hang up.

Custom features on a single

line.

If you have Call Waiting, Call Waiting/Caller ID, Ring Master, Voice Mail,

an alarm system or any other custom feature on a single phone line with

your machine, it may create a problem sending or receiving faxes.

For example: If you are sending or receiving a fax message while a

custom feature signal comes through on the line, the signal can

temporarily interrupt or disrupt the faxes. Brother’s ECM feature should

help overcome this problem. This condition is related to the telephone

system industry and is common to all devices that send and receive data

on a single, shared line with custom features. If avoiding a slight

interruption is crucial to your business, we recommend a separate

phone line with no custom features.

Copying Difficulties

Cannot make a copy Make sure that the Copy key is illuminated. (See

Enter Copy

mode

on page 9-1.)

Vertical streaks appear in

copies

Sometimes you may see vertical streaks on copies. Clean the scanner.

(See Cleaning the Scanner on page 12-23.)

Scanning Difficulties (MFC-3240C and MFC-3340CN only)

TWAIN/WIA errors appear

while scanning.

Make sure the Brother TWAIN/WIA driver is selected as the primary

source. In PaperPort, click Scan in the File menu and select the Brother

TWAIN/WIA driver.

Software Difficulties (MFC-3240C and MFC-3340CN only)

Cannot install software or print Run the MFL-Pro Suite Repair and Install program on the CD-ROM.

This program will repair and reinstall the software.

‘Device Busy’ Make sure the machine is not showing an error message on the LCD.

DIFFICULTY SUGGESTIONS

12 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE

PhotoCapture Center

™

Difficulties (MFC-3340CN only)

Removable Disk does not

work properly.

a)Have you installed the Windows

2000 update?

If not, do the following:

1. Disconnect the USB cable.

2. Install the Windows

2000

update. Please see the Quick Setup

Guide. After the installation the PC will be automatically restarted.

3. Wait about 1 minute after you reboot the PC, and then connect the

USB cable.

b)Take out the media card and put it back in again.

c) If you have tried "Eject" from within Windows

, you must take out the

media card before you continue.

d)If an error message appears when you try to eject the media card, it

means the card is being accessed.

Wait a while and then try again.

e)If all of the above do not work, please turn off your PC and machine,

and then turn them on again.

(You will have to unplug the power cord of the machine to turn it off.)

Cannot access Removable

Disk from Desktop icon.

Make sure you have inserted the media card into the media slot.

Network Difficulties (MFC-3340CN only)

I cannot print over the Network Make sure that your machine is powered on and is On Line and in

Ready mode. Print Network Configuration list. (See Printing reports on

page 8-1.) Then the current settings of the network are printed.

Reconnect the LAN cable to the hub to verify that the cabling and

network connections are good. If possible, try connecting the machine

to a different port on your hub using a different cable. If the connections

are good, the machine shows LAN Active for 2 seconds.

DIFFICULTY SUGGESTIONS

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 14

Compatibility

If you are having difficulty sending or receiving a fax due to possible

interference on the phone line, we recommend that you adjust the

Equalization for compatibility with your phone line. The machine

adjusts the modem speed for fax operations.

Press

Menu/Set

Press

▲

▼

to select

Basic

(or

Normal

Press

Menu/Set

Press

Stop/Exit

For FAX-1940CN, MFC-3240C and MFC-3340CN, you can

select

High

to return to 33600 bps.

■ Basic

reduces the modem speed to 9600 bps. Unless

interference is a recurring problem on your phone line, you

may prefer to use it only when needed.

■ Normal

sets the modem speed at 14400 bps.

1.Compatibility

12 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE

How to improve print quality

Cleaning the print head

To ensure good print quality, the machine will regularly clean the

print head. You can start the cleaning process manually if needed.

Clean the print head and ink cartridges if you get a horizontal line in

the text or graphics on your printed pages. You can clean Black only

or three colors at a time (Cyan/Yellow/Magenta), or all four colors at

once.

Cleaning the print head consumes ink. Cleaning too often uses ink

unnecessarily.

Caution

Do NOT touch the print head. Touching the print head may cause

permanent damage and may void the print head’s warranty.

Press

Ink

Press

▲

▼

to select

Cleaning

Press

Menu/Set

Press

▲

▼

to select

Black

Color

All

Press

Menu/Set

The machine will clean the print head. When cleaning is

finished, the machine will go back to standby mode

automatically.

If you clean the print head at least five times and the print has

not improved, call Brother Customer Service (see

Brother

numbers

on page i).

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 16

Checking the print quality

If faded or streaked colors and text appears on your output, some of

the nozzles may be clogged. You can check this by printing the Print

Quality Check Sheet and looking at the nozzle check pattern.

Press

Ink

Press

▲

▼

to select

Test Print

Press

Menu/Set

Press

▲

▼

to select

Print Quality

Press

Menu/Set

Press

Color Start

The machine begins printing the Print Quality Check Sheet.

Check the sheet to see if the quality is OK by following these

steps:

Color block quality check

The LCD shows:

Check the quality of the four color blocks on the sheet.

If all lines are clear and visible, press

(

Yes

), and go to Step 10.

—OR—

If you can see missing short lines as shown below, press

(

The LCD will ask you if the print

quality is OK for black and three

colors.

OK Poor

Is Quality OK?

1.Yes 2.No

Black OK?

1.Yes 2.No

12 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Press

(

) for black or three

colors with a problem.

The LCD shows:

Press

(

Yes

The machine will start cleaning the print head.

After cleaning is finished, press

Color Start

. The machine will

start printing the Print Quality Check Sheet again and then

return to step 5.

Press

Stop/Exit

If you still see missing ink in this Print Quality Check Sheet, repeat

the cleaning and test print procedures at least five times. If ink is still

missing after the fifth cleaning and test print, replace the ink cartridge

for the clogged color. (Perhaps the ink cartridge was in your machine

over six months or the expiration date written on the cartridge

package has passed. Or, the ink may not have been stored properly

before use.)

After replacing the ink cartridge, check it by printing another Print

Quality Check Sheet. If the problem still exists, repeat the cleaning

and test print procedures at least five times for the new ink cartridge.

If ink is still missing, call Brother Customer Service (see Brother

numbers

on page i).

Caution

Do NOT touch the print head. Touching the print head may cause

permanent damage and may void the print head’s warranty.

When a print head nozzle is

clogged the printed sample

looks like this.

After the print head nozzle is

cleaned, the horizontal lines

are gone.

Start Cleaning?

1.Yes 2.No

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 18

Checking the printing alignment

You should rarely need to adjust the printing alignment however, if

after transporting the machine your printed text becomes blurred or

images become faded then adjustment may need to be made.

Press

Ink

Press

▲

▼

to select

Test Print

Press

Menu/Set

Press

▲

▼

to select

Alignment

Press

Menu/Set

Press

Black Start

Color Start

The machine begins printing the Alignment Check Sheet.

The LCD shows:

Check the 600 dpi and 1200 dpi test prints to see if number 5

most closely matches number 0. If the number 5 sample of both

the 600 dpi and 1200 dpi are the best matches, press

(

Yes

) to

finish Alignment Check, and go to Step 8.

—OR—

If another test print number is a better match for either 600 dpi

or 1200 dpi, press

(

) to select it.

For 600 dpi, press the number of the

test print that most closely matches

the number 0 sample (1-8).

For 1200 dpi, press the number of

the test print that most closely

matches the number 0 sample

(1-8).

Press

Stop/Exit

Is Alignment OK?

1.Yes 2.No

600dpi Adjust

Select Best # 5

1200dpi Adjust

Select Best # 5

12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Checking the ink volume

You can check the ink that is left in the cartridge.

Press Ink.

Press ▲ or ▼ to select Ink Volume.

Press

Menu/Set.

Press ▲ or ▼ to select the color you

want to check.

The LCD shows the ink volume.

Press Stop/Exit.

(MFC-3240C and MFC-3340CN only) You can check the ink

volume from your computer. (See MFC Remote Setup (not

available for DCP-110C and MFC-210C) on page 4-1 in

Software User’s Guide on the CD-ROM or MFC Remote Setup

(Mac OS

X 10.2.4 or greater) (not available for DCP-110C and

MFC-210C) on page 8-45 in Software User’s Guide on the

CD-ROM.)

Ink Volume

Bk:- +

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20

Packing and shipping the machine

Whenever you transport the machine, use the packing materials that

came with your machine. If you do not pack the machine properly,

you could void your warranty.

Caution

It is important to allow the machine to ‘park’ the print head after a

print job. Listen carefully to the machine before disconnecting it from

the power source to ensure that all mechanical noise has stopped.

Not allowing the machine to complete this parking process may lead

to print problems and possible damage to the print head.

Close the document support and the document tray.

Lift the top cover to the open position until it locks securely into

place.

Remove all the ink cartridges and attach the protective parts.

(See Replacing the ink cartridges on page 12-25.)

Caution

If you are not able to find the protective parts, do NOT remove the ink

cartridges before shipping. It is essential that the machine be

shipped with either the protective parts or the ink cartridges in

position. Shipping without them will cause damage to your machine

and may void your warranty.

When attaching the protective parts,

make sure it clips into place as shown in the diagram.

12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Close the top cover.

Unplug the machine from the telephone wall jack and remove

the telephone line cord from machine.

Unplug the machine from the AC power outlet.

Unplug the USB cable or LAN cable from the machine, if it is

connected.

If your machine has a handset, remove it and the handset curled

cord.

Wrap the machine in the bag and place it in the original carton

with the original packing material.

If you are packing the machine for the Brother Exchange

Service, keep these items and return only the machine.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 22

Pack the printed materials in the original carton as shown below.

Do not pack the used ink cartridges in the carton.

Close the carton.

If you are returning your machine to Brother as part of the

Exchange Service, pack

only

the machine. Keep all separate

parts and printed materials to use with your “Exchange”

machine.

(FAX-1840C and

FAX-1940CN only)

(MFC-3240C and

MFC-3340CN only)

12 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Routine maintenance

Cleaning the Scanner

Unplug the machine, close the document support and the document

tray and then open the top cover. Clean the flat white plate and the

glass strip below the bar with isopropyl alcohol on a lint-free cloth.

Glass Strip

White Plate

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 24

Cleaning the machine Printer Platen

WARNI NG

■

Be sure to unplug the machine from the AC power outlet before

cleaning the printer platen.

■

Be careful not to touch the paper feed star wheels and encoder

film.

■

When you want to clean your machine printer platen, wipe it with

a lint free cloth that is

dry

■

If ink is scattered on or around the printer platen be sure to wipe

it off with a soft, dry, lint-free cloth.

Paper Feed Star Wheel

Do NOT Touch!

Encoder Film

Do NOT Touch!

Clean Here

12 - 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Replacing the ink cartridges

Your machine is equipped with an ink dot counter that automatically

monitors the ink level in each color cartridge. When the counter

detects an ink cartridge is running out of ink, the machine will notify

you with a message on the LCD.

The LCD shows you which color cartridges are low or empty. Be sure

to follow the LCD prompts so you replace the color cartridges in the

appropriate order.

Close the document support and the document tray.

Lift the top cover to the open position until it locks securely into

place.

If one or more ink cartridges are empty, for example Black, the

LCD shows

Ink Empty Black

and

Open Cover

Pull the ink cartridge hook toward you and remove the ink

cartridge for the color shown on the LCD.

Open the new ink cartridge bag for the color shown on the LCD,

and then take out the ink cartridge.

Ink Cartridge Hook

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 26

Remove the cartridge covers.

Each color has its own correct position. Keep the ink cartridge

in an upright position when you insert it into slot. Press down on

the ink cartridge until the hook snaps over it.

Do not touch the area shown in the illustration above.

If the cartridge cover comes off when you open the bag the

cartridge will not be damaged.

Cartridge Cover

DO NOT TOUCH

New Ink Cartridge

Ink Cartridge Hook

12 - 27 TROUBLESHOOTING AND ROUTINE MAINTENANCE

If you replaced an ink cartridge while

Near Empty

was

displayed on the LCD, the LCD may ask you to verify that it was

a brand new one. Example:

Did You Change

Blck? 1.Yes

2.No

. For each

new

cartridge you installed, press

on the dial

pad to automatically reset the ink dot counter for that color. If the

ink cartridge you installed is not a brand new one, please be

sure to select

WARNI NG

If ink gets in your eyes, irrigate them with water immediately and call

a doctor if you are concerned.

If you wait until

Ink Empty

message is displayed on the LCD,

the machine will automatically reset the ink dot counter.

If the

Install

message is on the display after you have

installed ink cartridges, check that the ink cartridges are

installed properly.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 28

Caution

■

Do not remove ink cartridges if you do not need to replace them.

If you do so, it may reduce the ink quantity and the machine will

not know the quantity of ink left in the cartridge.

■

Do not touch the cartridge insertion slots. If you do so, the ink

may stain your skin.

■

If ink stains your skin or clothing, wash with soap or detergent

immediately.

■

If you install an ink cartridge in the wrong color position, you must

clean the print head several times before you start printing (after

correcting the cartridge installation) because the colors were

mixed.

■

Once you open an ink cartridge, install it in the machine and use

it up within six months of installation. Use unopened ink

cartridges by the expiration date written on the cartridge

package.

■

Do not dismantle or tamper with the ink cartridge, this can cause

the ink to leak out of the cartridge.

■

Brother strongly recommends that you do not refill the ink

cartridges provided with your machine. We also strongly

recommend that you continue to use only Genuine Brother Brand

replacement ink cartridges. Using or attempting to use potentially

incompatible inks and/or cartridges in your machine may cause

damage to the machine itself and/or it may result in unsatisfactory

print quality. Our warranty coverage does not apply to any

problem that was caused by the use of unauthorized third party

ink and/or cartridges. To protect your investment and guarantee

your print quality please continue to replace consumed ink

cartridges with only Genuine Brother Branded Supplies.

A - 1 APPENDIX A

Setting up telephone services

Your machine supports the Caller ID and Distinctive Ring subscriber

telephone services that some telephone companies offer.

Distinctive Ring

Brother uses the term ‘Distinctive Ring’ but different telephone

companies have other names for this service such as SmartRing,

RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring.

What does your telephone company’s ‘Distinctive Ring’ do?

Your telephone company’s Distinctive Ring service allows you to

have more than one number on the same phone line. If you need

more than one phone number, it is cheaper than paying for an

extra line. Each phone number has its own distinctive ring pattern,

so you will know which phone number is ringing. This is one way you

can have a separate phone number for your machine.

Appendix A

If you have Voice Mail, Call Waiting, Call Waiting/Caller ID,

RingMaster, an answering service, an alarm system or other

custom features on your telephone line, it may affect the way

your machine works. (See Custom features on page 1-19 and

Custom features on a single line. on page 12-12.)

If you have Voice Mail on your phone line, please read the

following carefully.

Please call your telephone company for availability and rates.

APPENDIX A A - 2

What does Brother’s ‘Distinctive Ring’ do?

The Brother machine has a Distinctive Ring feature that allows you

to use your machine to take full advantage of the telephone

company’s Distinctive Ring service. The new phone number on your

line can just receive faxes.

Do you have Voice Mail?

If you have Voice Mail on the phone line that you will install your new

machine on, there is a strong possibility that Voice Mail and the

machine will conflict with each other while receiving incoming calls.

However, the Distinctive Ring feature allows you to use more

than one number on your line, so both Voice Mail and the

machine can work together without any problems. If each one

has a separate phone number, neither will interfere with the other’s

operations.

If you decide to get the Distinctive Ring service from the telephone

company, you will need to follow the directions below to ‘register’ the

new Distinctive Ring pattern they give you. This is so your machine

can recognize its incoming calls.

You must pay for your telephone company’s Distinctive Ring

service before you program the machine to work with it.

You can change or cancel the Distinctive Ring pattern at any

time. You can switch it off temporarily, and turn it back on later.

When you get a new fax number, make sure you reset this

feature.

A - 3 APPENDIX A

Before you choose the ring pattern to register

You can only register one Distinctive Ring pattern with the machine.

Some ring patterns cannot be registered. The ring patterns below are

supported by your Brother machine. Register the one your telephone

company gives you.

■

The machine will only answer calls to its registered number.

■

The first two rings are silent on the machine. This is because the

fax must «listen» to the ring pattern (to compare it to the pattern

that was ‘registered’). (Other telephones on the same line will

ring.)

■

If you program the machine properly, it will recognize the

registered ring pattern of the ‘fax number’ within 2 ring patterns

and then answer with a fax tone. When the ‘voice number’ is

called, the machine will not answer.

Ring

Pattern

Rings

1 long-long

2 short-long-short

3 short-short-long

4 very long (normal pattern)

If the ring pattern you received is not on this chart, please call

your telephone company and ask for one that is shown.

APPENDIX A A - 4

Registering the Distinctive Ring pattern

Very important!

After you have set the Distinctive Ring feature to ON, the receive

mode is set to

Manual

automatically. Unless you have a TAD or

Voice Mail set up on the Distinctive Ring number,

Manual

mode

means you must answer all the voice calls yourself. You can not

change the receive mode to another mode while the Distinctive Ring

is set to on.

Press

Menu/Set

Press

▲

▼

to select

Set

Press

Menu/Set

Press

▲

▼

to select the stored ring pattern you want to use.

Press

Menu/Set

(You will hear each pattern as you scroll through the four

patterns. Make sure you choose the pattern that the telephone

company gave you.)

Press

Stop/Exit

. Distinctive Ring is now set to on.

Turning off the Distinctive Ring

Press

Menu/Set

Press

▲

▼

to select

Off

Press

Menu/Set

Press

Stop/Exit

If you turn off Distinctive Ring, the machine will stay in

Manual

receive mode. You will need to set the Receive Mode again.

(See

To select or change your Receive Mode

on page 4-4.)

Miscellaneous

2.Distinctive

Miscellaneous

2.Distinctive

A - 5 APPENDIX A

Caller ID

After a few rings, the LCD shows the telephone number of your caller

(and name, if available). Once you pick up the handset, the Caller ID

information disappears from the LCD, but the call information

remains stored in the Caller ID memory.

■

You will see the first 16 characters of the number (or name).

■ Out of Area

display means call originated outside your Caller

ID service area.

■ Private Call

display means the caller has intentionally

blocked transmission of information.

You can print a list of Caller ID information received by your machine.

(See Printing Caller ID List on page A-6.)

Caller ID service varies with different carriers. Call your local

telephone company to determine the kind of service available in your

area.

The Caller ID feature lets you use the Caller ID subscriber

service offered by many local telephone companies. This

service displays the telephone number, or name if it is available,

of your caller as the line rings.

APPENDIX A A - 6

Viewing Caller ID List

Caller ID memory stores information for up to thirty calls. When the

thirty-first call comes in, information about the first call is erased. You

can scroll through Caller ID information to review those calls made to

your machine.

Press

Menu/Set

Press

▲

▼

to select

Display#

Press

Menu/Set

If the name was not received, it will not be displayed.

Press

▲

▼

to scroll through the Caller ID memory to select the

Caller ID you want to view, and then press

Menu/Set

. The LCD

shows the caller’s name or number and the date and time of the

call.

Press to return to the Caller ID listing.

—OR—

Press

Stop/Exit

Printing Caller ID List

Press

Menu/Set

Press

▲

▼

to select

Print Report

Press

Menu/Set

Press

Black Start

Color Start

After printing has finished, press

Stop/Exit

Miscellaneous

3.Caller ID

▲

Miscellaneous

3.Caller ID

A - 7 APPENDIX A

Advanced receiving operations

Operation from extension telephones

If you answer a fax call on an extension telephone, or an external

telephone in the EXT. jack of the machine, you can make your

machine take the call by using the Fax Receive Code. When you

press the Fax Receive Code

, the machine starts to receive a

fax. (See

Easy Receive (MFC-3240C and MFC-3340CN only)

page 4-8 or see Easy Receive (FAX-1840C and FAX-1940CN only)

on page 4-9.)

If the machine answers a voice call and pseudo/double-rings for you

to take over, use the Telephone Answer Code

#51

to take the call at

an extension phone. (See

Setting the F/T Ring Time (Fax/Tel mode

only)

on page 4-7.)

If you answer a call and no one is on the line, you should assume that

you’re receiving a manual fax.

■

Press

and wait for the chirp or until the machine’s LCD

displays

Receiving

, and then hang up.

Your caller will have to press Start to send the fax.

APPENDIX A A - 8

Fax/Tel mode when power key is On

When the machine is in Fax/Tel mode, it will use the F/T Ring Time

(pseudo/double-ringing) to alert you to pick up a voice call.

If you are at an extension phone, you’ll need to lift the handset during

the F/T Ring Time and then press

#51

between the pseudo/double

rings. If no one is on the line, or if someone wants to send you a fax,

send the call back to the machine by pressing

Fax/Tel mode when power key is Off

You can change the default setting of the

On/Off

key to

Fax Receive:On

so that you can receive faxes when the power

key is off. (See On/Off Setting on page 1-6.) Fax/Tel mode will work

in the following ways.

For FAX-1840C and FAX-1940CN:

When the machine is in Fax/Tel mode and pseudo/double-rings to

alert you to pick up a voice call, you can only answer by picking up

the machine’s handset.

If you answer

before

the machine answers with

pseudo/double-ringing, you can pick up the call at an external or

extension phone.

For MFC-3240C and MFC-3340CN:

Fax/Tel mode does not work when the power button is Off. The

machine will not answer telephone or fax calls and will keep ringing.

If you are at an external or extension phone, lift the handset of the

extension phone and talk. If you hear fax tones, hold the handset

until Easy Receive activates your machine. If the other party says

they want to send you a fax, activate the machine by pressing

A - 9 APPENDIX A

Using a cordless external handset

If your cordless telephone is connected to the EXT. jack on the

machine and you typically carry the cordless handset elsewhere, it is

easier to answer calls during the Ring Delay.

Changing the remote codes

Remote Codes might not work with some telephone systems. The

preset Fax Receive Code is

. The preset Telephone Answer

Code is

#51

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Press

▲

▼

to select

(or

Off

Press

Menu/Set

Enter the new Fax Receive Code.

Press

Menu/Set

Enter the new Telephone Answer Code.

Press

Menu/Set

Press

Stop/Exit

If you are always disconnected when accessing your external

TAD remotely, try changing the Fax Receive Code and

Telephone Answer Code to another three-digit code (such as

###

and

999

4.Remote Code

APPENDIX A A - 10

Connecting an external device to your

machine

Connecting an external telephone

You can connect a separate telephone (or telephone answering

device) directly to your machine as shown in the diagram below.

Connect the telephone line cord to the jack labeled EXT. in the back

of the machine.

When you are using a TAD, the LCD shows

Telephone

(MFC-3240C and MFC-3340CN only) or

Ext. Tel in Use

(FAX-1840C and FAX-1940CN only).

Extension

Telephone

External

Telephone

A - 11 APPENDIX A

Connecting an external telephone answering

device (TAD)

Sequence

You may choose to connect an additional answering device.

However, when you have an external TAD on the same telephone

line as the machine, the TAD answers all calls and the machine

“listens” for fax calling (CNG) tones. If it hears them, the machine

takes over the call and receives the fax. If it does not hear CNG

tones, the machine lets the TAD continue playing your outgoing

message so your caller can leave you a voice message.

The TAD must answer within four rings (the recommended setting is

two rings). The machine cannot hear CNG tones until the TAD has

answered the call, and with four rings there are only 8 to 10 seconds

of CNG tones left for the fax “handshake”. Make sure you carefully

follow the instructions in this guide for recording your outgoing

message. We do not recommend using the toll saver feature on your

external answering machine if it exceeds five rings.

If you do not receive all your faxes, reduce the Ring Delay

setting on your external TAD.

If You Subscribe to your Telephone Company’s Distinctive Ring

Service:

You may connect an external TAD to a separate wall jack only

if you subscribe to your telephone company’s Distinctive Ring

service, have registered the distinctive ring pattern on your

machine, and use that number as a fax number. The

recommended setting is at least four rings on the external TAD

when you have the telephone company’s Distinctive Ring

Service. You cannot use the Toll Saver setting.

APPENDIX A A - 12

When you are using a TAD, the LCD shows

Telephone

(MFC-3240C and MFC-3340CN only) or

Ext. Tel in Use

(FAX-1840C and FAX-1940CN only).

Connections

The external TAD must be plugged into the back of the machine, into

the jack labeled EXT. Your machine cannot work properly if you plug

the TAD into a wall jack (unless you are using Distinctive Ring).

Plug the telephone line cord from the telephone wall jack into the

back of the machine, in the jack labeled LINE.

Plug the telephone line cord from your external TAD into the

back of the machine, in the jack labeled EXT. (Make sure this

cord is connected to the TAD at the TAD’s telephone

line

jack,

and not its telephone jack.)

If You Do Not Subscribe to Distinctive Ring Service:

You must plug your TAD into the EXT. jack of your machine. If

your TAD is plugged into a wall jack, both your machine and the

TAD will try to control the phone line. (See illustration below.)

Unless you are using Distinctive Ring, do not connect a

TAD elsewhere on the same phone line.

TAD

A - 13 APPENDIX A

Set your external TAD to four rings or less. (The machine’s Ring

Delay setting does not apply.)

Record the outgoing message on your external TAD.

Set the TAD to answer calls.

For FAX-1940CN, set the Receive Mode to

Manual

(See Choosing the Receive Mode on page 4-3.)

—OR—

For FAX-1840C, MFC-3240C and MFC-3340CN, set the

Receive Mode to

External TAD

(See Choosing the Receive Mode on page 4-1.)

Recording outgoing message (OGM) on an external TAD

Timing is important in recording this message. The message sets up

the ways to handle both manual and automatic fax reception.

Record 5 seconds of silence at the beginning of your message.

(This allows your machine time to listen for the fax CNG tones

of automatic transmissions before they stop.)

Limit your speaking to 20 seconds.

End your 20-second message by giving your Fax Receive Code

for people sending manual faxes. For example:

“After the beep, leave a message or send a fax by pressing

51 and Start.”

We recommend beginning your OGM with an initial 5-second

silence because the machine cannot hear fax tones over a

resonant or loud voice. You may try omitting this pause, but if your

machine has trouble receiving, then you must re-record the OGM

to include it.

APPENDIX A A - 14

Special line considerations

Roll over phone lines

A roll over phone system is a group of two or more separate

telephone lines that pass incoming calls to each other if they are

busy. The calls are usually passed down or “rolled over” to the next

available phone line in a preset order.

Your machine can work in a roll over system as long as it is the last

number in the sequence, so the call cannot roll away. Do not put the

machine on any of the other numbers; when the other lines are busy

and a second fax call is received, the fax call would be transferred to

a line that does not have a fax machine. Your machine will work

best on a dedicated line.

Two-line phone system

A two-line phone system is nothing more than two separate phone

numbers on the same wall outlet. The two phone numbers can be on

separate jacks (RJ11) or combined into one jack (RJ14). Your

machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks

may be equal in size and appearance and both may contain four

wires (black, red, green, yellow). To test the type of jack, plug in a

two-line phone and see if it can access both lines. If it can, you must

separate the line for your machine. (See Easy Receive (MFC-3240C

and MFC-3340CN only) on page 4-8.)

A - 15 APPENDIX A

Converting telephone wall outlets

There are three ways to convert to an RJ11 jack. The first two ways

may require assistance from the telephone company. You can

change the wall outlets from one RJ14 jack to two RJ11 jacks. Or,

you can have an RJ11 wall outlet installed and slave or jump one of

the phone numbers to it.

The third way is the easiest: Buy a triplex adapter. You can plug a

triplex adapter into an RJ14 outlet. It separates the wires into two

separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1

and 2). If your machine is on Line 1, plug the machine into L1 of the

triplex adapter. If your machine is on Line 2, plug it into L2 of the triple

adapter.

RJ14

RJ11

Triplex Adapter

RJ14

APPENDIX A A - 16

Installing machine, external two-line TAD and two-line

telephone

When you are installing an external two-line telephone answering

device (TAD) and a two-line telephone, your machine must be

isolated on one line at both the wall jack and at the TAD. The most

common connection is to put the machine on Line 2, which is

explained in the following steps. The back of the two-line TAD must

have two telephone jacks: one labeled L1 or L1/L2, and the other

labeled L2. You will need at least three telephone line cords, the one

that came with your machine and two for your external two-line TAD.

You will need a fourth line cord if you add a two-line telephone.

Place the two-line TAD and the two-line telephone next to your

machine.

Plug one end of the telephone line cord for your machine into the

L2 jack of the triplex adapter. Plug the other end into the LINE

jack on the back of the machine.

Plug one end of the first telephone line cord for your TAD into

the L1 jack of the triplex adapter. Plug the other end into the L1

or L1/L2 jack of the two-line TAD.

Plug one end of the second telephone line cord for your TAD

into the L2 jack of the two-line TAD. Plug the other end into the

EXT. jack on the left side of the machine.

You can keep two-line telephones on other wall outlets as always.

There are two ways to add a two-line telephone to the machine’s wall

outlet. You can plug the telephone line cord from the two-line

telephone into the L1+L2 jack of the triplex adapter. Or, you can plug

the two-line telephone into the TEL jack of the two-line TAD.

Triplex Adapter

Two Line Phone

External Two Line TAD machine

A - 17 APPENDIX A

Multi-line connections (PBX)

Most offices use a central telephone system. While it is often

relatively simple to connect the machine to a key system or a PBX

(Private Branch Exchange), we suggest that you contact the

company that installed your telephone system and ask them to

connect the machine for you. It is advisable to have a separate line

for the machine.

If the machine is to be connected to a multi-line system, ask your

installer to connect the unit to the last line on the system. This

prevents the unit from being activated each time a telephone call is

received.

If you are installing the machine to work with a PBX

It is not guaranteed that the unit will operate properly under all

circumstances with a PBX. Any cases of difficulty should be

reported first to the company that handles your PBX.

If all incoming calls will be answered by a switchboard operator,

it is recommended that the Receive Mode be set to

Manual

. All

incoming calls should initially be regarded as telephone calls.

Custom features on your phone line

If you have Voice Mail, Call Waiting, Call Waiting/Caller ID,

RingMaster, an answering service, an alarm system or other custom

feature on one phone line it may create a problem with the operation

of your machine. (See Custom features on page 1-19 and Custom

features on a single line.

on page 12-12.)

APPENDIX B B - 1

On-screen programming

Your machine is designed to be easy to use with LCD on-screen

programming using the navigation keys. User-friendly programming

helps you take full advantage of all the menu selections your

machine has to offer.

Since your programming is done on the LCD, we have created

step-by-step on-screen instructions to help you program your

machine. All you need to do is follow the instructions as they guide

you through the menu selections and programming options.

Menu table

You can probably program your machine without the User’s Guide if

you use the Menu table that begins on page B-3. These pages will

help you understand the menu selections and options that are found

in the machine’s programs.

Memory storage

If there is a power failure, you will not lose your menu settings

because they are stored permanently. Temporary settings (such as

Contrast, Overseas Mode, and so on) will be lost. You may also have

to reset the date and time.

Appendix B

You can program your machine by pressing

Menu/Set

followed by the menu numbers.

For example to set

Fax Resolution

Fine

Press

Menu/Set

and

▲

▼

to select

Fine

Press

Menu/Set

B - 2 APPENDIX B

Navigation keys

You can access the menu mode by pressing

Menu/Set

When you enter the menu, the LCD scrolls.

Press

for General Setup menu

—OR—

Press

for Fax menu

—OR—

Press

for Copy menu

Press

for Initial Setup

You can scroll more quickly through each menu level by pressing the

arrow for the direction you want:

▲

▼

Select an option by pressing

Menu/Set

when that option appears on

the LCD.

The LCD will then show the next menu level.

Press

▲

▼

to scroll to your next menu selection.

Press

Menu/Set

When you finish setting an option, the LCD shows

Accepted

Access the menu

Go to the next menu level

Accept an option

Scroll through the current

menu level

Go back to the previous

menu level

Exit the menu

1.General Setup

2.Fax

3.Copy

....

0.Initial Setup

APPENDIX B B - 3

Main Menu Submenu Menu

Selections

Options Descriptions Page

1.General

Setup

1.Mode Timer — 5 Mins

2 Mins

1 Min

30 Secs

(Default for

MFC-3240C,

MFC-3340CN)

0 Sec

(Default for

FAX-1840C,

MFC-1940CN)

Off

Sets the time to

return to Fax mode.

2-3

2.Paper Type — Plain

Inkjet

Glossy

Transprncy

Sets the type of

paper in the paper

tray.

2-4

3.Paper Size — Letter

Legal

4"x6"

Sets the size of the

paper in the paper

tray.

2-4

4.Volume 1.Ring High

Med

Low

Off

Adjusts the ring

volume.

2-5

2.Beeper High

Med

Low

Off

Adjusts the volume

level of the beeper.

2-5

3.Speaker High

Med

Low

Off

Adjusts the speaker

volume.

2-6

4.Handset

(FAX-1840C,

FAX-1940CN

only)

High

Low

Adjusts handset

volume.

2-7

The factory settings are shown in Bold.

exit

Select & Set Select & Set

B - 4 APPENDIX B

1.General

Setup

(Continued)

4.Volume

(Continued)

5.Volume

Amplify

(FAX-1840C,

FAX-1940CN

only)

(Permanent/

Temporary)

Off

For the

hearing-impaired,

you can set the

volume to the On

setting on a

permanent or

temporary basis.

2-9

5.Auto

Daylight

— On

Off

Changes for Daylight

Savings Time

automatically.

2-10

6.On/Off

Setting

— Fax

Receive:On

Fax

Receive:Off

Customizes the

On/Off key to receive

faxes even in OFF

mode.

1-6

7.LCD

Contrast

— Light

Dark

Adjust the contrast of

the LCD.

2-10

2.Fax 1.Setup

Receive

(In Fax mode

only)

1.Ring Delay

(Excluding

FAX-1940CN)

Sets the number of

rings before the

machine answers in

Fax Only or Fax/Tel

mode.

4-2

1.Ring Delay

(FAX-1940CN

only)

Ring Delay

Sets the number of

rings before the

machine answers in

Fax Only, Fax/Tel or

MC:Msg Ctr mode.

4-5

Toll Saver

Off

Cost saving feature:

the machine rings 2

times if there are

messages and 4

times if there are no

messages, so you

can hang up and not

pay for the call.

4-6

2.F/T Ring

Time

70 Sec

40 Sec

30 Sec

20 Sec

Sets the

pseudo/double-ring

time in Fax/Tel

mode.

4-7

3.Easy

Receive

Semi

(FAX-1840C,

FAX-1940CN

only)

Off

Receives fax

messages without

pressing the Black

Start or Color Start

key.

4-8

Main Menu Submenu Menu

Selections

Options Descriptions Page

The factory settings are shown in Bold.

APPENDIX B B - 5

2.Fax

(Continued)

1.Setup

Receive

(In Fax mode

only)

(Continued)

4.Remote

Code

( 51, #51)

Off

You can answer all

calls at an extension

or external phone

and use codes to turn

the machine on or off.

You can personalize

these codes.

A-9

5.Auto

Reduction

Off

Reduces the size of

incoming faxes.

4-10

6.Polling RX — Sets up your

machine to poll

another fax machine.

4-11

2.Setup Send

(In Fax mode

only)

1.Contrast Auto

Light

Dark

Changes the

lightness or darkness

of faxes you send.

3-7

2.Fax

Resolution

Standard

Fine

S.Fine

Photo

Sets the default

resolution for

outgoing faxes.

3-8

3.Delayed

Fax

— Set the time of day in

24 hour format that

the delayed faxes will

be sent.

3-14

4.Batch TX On

Off

Combines delayed

faxes to the same fax

number at the same

time of day into one

transmission.

3-16

5.Real Time

Off

Next Fax Only

You can send a fax

without using the

memory.

3-10

6.Polled TX On

Off

Sets up your

machine with an

document to be

retrieved by another

fax machine.

3-15

7.Overseas

Mode

Off

If you are having

difficultly sending

faxes overseas, set

this to On.

3-13

Main Menu Submenu Menu

Selections

Options Descriptions Page

The factory settings are shown in Bold.

B - 6 APPENDIX B

2.Fax

(Continued)

3.Set

Quick-Dial

1.One-Touch

Dial

Stores One-Touch

Dial numbers, so you

can dial by pressing

one key (and Start).

5-1

2.Speed-Dial — Stores Speed-Dial

numbers, so you can

dial by pressing only

a few keys (and

Start).

5-2

3.Setup

Groups

— Sets up a Group

number for

Broadcasting.

5-4

4.Report

Setting

Transmission

On+Image

Off

Off+Image

Initial setup for

Transmission

Verification Report

and Fax Journal

Report.

8-1

2.Journal

Period

Every 7 Days

Every 2 Days

Every 24 Hours

Every 12 Hours

Every 6 Hours

Every 50 Faxes

Off

8-2

5.Remote Fax

Opt

1.Fwd/Page/

Store

Off

Fax Forward

Paging

Fax Storage

PC Fax Receive

(MFC-3340CN

only)

Sets the machine to

forward fax

messages, to call

your pager, to store

incoming faxes in the

memory (so you can

retrieve them while

you are away from

your machine), or to

send faxes to your

PC.

6-1

6-2

6-3

2.Remote

Access

--- You must set your

own code for Remote

Retrieval.

6-5

3.Print Fax

(Backup Print)

— Prints incoming faxes

stored in the

memory.

4-10

6.Remaining

Jobs

— — Checks which jobs

are in the memory

and lets you cancel

selected jobs.

3-11

Main Menu Submenu Menu

Selections

Options Descriptions Page

The factory settings are shown in Bold.

APPENDIX B B - 7

2.Fax

(Continued)

7.Setup Msg

Ctr

(FAX-1940CN

only)

1.OGM Msg Ctr OGM

F/T OGM

Play/Record or erase

the outgoing

message.

7-2

2.ICM

Max.Time

180

120

Select the maximum

length of incoming

messages.

7-6

3.ICM

Rec.Monitr

Off

Allows you to turn the

speaker volume for

voice messages as

they come in On or

Off.

7-7

Miscellaneous

Compatibility

High

(FAX-1940CN,

MFC-3240C,

MFC-3340CN

only)

Normal

Basic

Adjust the

transmission that are

having problem.

12-14

Distinctive

Off

Set (On)

Uses the Telephone

Company’s

Distinctive Ring

subscriber service to

pattern with the

machine.

A-1

3.Caller ID Display#

Report

View or print a list of

the last 30 Caller IDs

stored in the

memory.

A-5

3.Copy 1.Quality — Best

Normal

Fast

Selects the Copy

resolution for your

type of document.

9-12

2.Brightness —- +

- +

Adjusts the

brightness.

9-12

3.Contrast —- +

- +

Adjusts the contrast

for copies.

9-12

Main Menu Submenu Menu

Selections

Options Descriptions Page

The factory settings are shown in Bold.

B - 8 APPENDIX B

3.Copy

(Continued)

4.Color

Adjust

1.Red R:- +

R:- +

Adjusts the amount

of Red in copies.

9-13

2.Green G:- +

G:- +

Adjusts the amount

of Green in copies.

3.Blue B:- +

B:- +

Adjusts the amount

of Blue in copies.

PhotoCapture

(MFC-3340CN

only)

1.Print

Quality

— Normal

Photo

Selects the print

quality.

10-9

2.Paper &

Size

—

Letter Glossy

4"x 6" Glossy

5"x 7" Glossy

A4 Glossy

Letter Plain

A4 Plain

Letter Inkjet

A4 Inkjet

4"x 6" Inkjet

Selects the paper

and print size.

10-9

3.Brightness —- +

- +

Adjusts the

brightness.

10-10

4.Contrast —- +

- +

Adjusts the contrast. 10-10

Main Menu Submenu Menu

Selections

Options Descriptions Page

The factory settings are shown in Bold.

APPENDIX B B - 9

PhotoCapture

(Continued)

5.True2Life On

Off

White

Balance

- +

Adjusts the hue of the

white areas.

10-10

Sharpness

- +

Enhances the detail

of the image.

Color

Density

- +

Adjusts the total

amount of color in the

image.

6.Cropping — On

Off

Crops the image

around the margin to

fit the paper size or

print size. Turn this

feature Off if you

want to print whole

images or prevent

unwanted cropping.

10-12

7.Borderless — On

Off

Expands the

printable area to fit

the edges of the

paper

10-12

8.Scan to

Card

1.Quality

B/W 200x100 dpi

B/W 200 dpi

Color 150 dpi

Color 300 dpi

Color 600 dpi

Selects the Scan

resolution for your

type of document.

2-25*

2.B/W File

Type

TIFF

PDF

Selects the default

file format for black

and white scanning.

2-26*

3.ColorFile

Type

PDF

JPEG

Selects the default

file format for color

scanning.

2-27*

Main Menu Submenu Menu

Selections

Options Descriptions Page

The factory settings are shown in Bold.

See the complete Software User’s Guide on the CD-ROM.

B - 10 APPENDIX B

5.LAN

(MFC-3340CN

only)

1.Setup

TCP/IP

1.BOOT

Method

Auto

Static

RARP

BOOTP

DHCP

You can choose the

BOOT method that

best suits you needs.

See

Network

User’s

Guide

on the

CD-ROM

2.IP Address [000-255].

[000-255].

[000-255]

Enter the IP address.

3.Subnet

Mask

[000-255].

[000-255]

Enter the Subnet

mask.

4.Gateway [000-255].

[000-255].

[000-255]

Enter the Gateway

address.

5.Host Name BRN_XXXXXX Enter the Host name.

6.WINS

Config

Auto

Static

You can choose the

WINS configuration

mode.

7.WINS

Server

(Primary)

000.000.000.000

Specifies the IP

address of the

primary or secondary

server.

8.DNS Server (Primary)

000.000.000.000

Specifies the IP

address of the

primary or secondary

server.

9.APIPA On

Off

Automatically

allocates the IP

address from the

link-local address

range.

2.Setup

Misc.

1.Ethernet Auto

100B-FD

100B-HD

10B-FD

10B-HD

Selects Ethernet link

mode.

2.Time Zone GMT-05:00 Sets the time zone

for your country.

0.Factory

Reset

— — Restore all network

settings to factory

default.

Main Menu Submenu Menu

Selections

Options Descriptions Page

The factory settings are shown in Bold.

APPENDIX B B - 11

4.Print

Reports

(MFC-3240C

only)

6.Print

Reports

(MFC-3340CN

only)

1.Help List — — You can print these

lists and reports.

8-3

2.Quick-Dial ——

3.Fax

Journal

——

Transmission

——

5.User

Settings

——

6.Network

Config

(MFC-3340CN

only)

——

0.Initial

Setup

1.Receive

Mode

(Excluding

FAX-1940CN)

— Fax Only

Fax/Tel

External TAD

Manual

You can choose the

receive mode that

best suits your

needs.

4-1

4-2

1.Receive

Mode

(FAX-1940CN

only)

— Fax Only

Fax/Tel

Manual

You can choose the

receive mode that

best suits your

needs.

4-3

2.Date/Time — — Puts the date and

time on the LCD and

in headings of faxes

you send.

2-1

3.Station ID — Fax:

Name:

Program your name

and fax number to

appear on each page

you fax.

2-2

4.Tone/Pulse — Tone

Pulse

Selects the dialing

mode.

2-1

0.Local

Language

(Canada only)

— English

French

Allows you to change

the LCD Language

for your country.

See

Quick

Setup

Guide

Main Menu Submenu Menu

Selections

Options Descriptions Page

The factory settings are shown in Bold.

B - 12 APPENDIX B

Entering Text

When you are setting certain menu selections, such as the Station

ID, you may need to type text into the machine. Most number keys

have three or four letters printed above them. The keys for

and

do not have printed letters because they are used for special

characters.

By pressing the appropriate number key repeatedly, you can access

the character you want.

Inserting spaces

To enter a space in the fax number, press once between

numbers. To enter a space in the name, press twice between

characters.

Making corrections

If you entered a letter incorrectly and want to change it, press to

move the cursor under the incorrect character. Then press

Stop/Exit

. All letters above and to the right of the cursor will be

deleted. Re-enter the correct character. You can also back up and

type over incorrect letters.

Repeating letters

If you need to enter a character that is on the same key as the

previous character, press to move the cursor to the right before

you press the key again.

Press Key one time two times three times four times

2 ABC2

3 DEF3

4 GH I 4

5 JKL5

6 MNO6

7 PQRS

8 TUV8

9 WXY Z

▲

APPENDIX B B - 13

Special characters and symbols

Press ,

, and then press or to move the cursor under

the special character or symbol you want. Then press

Menu/Set

select it.

Press for (space) ! " # $ % & ’ ( ) + , - . /

Press

for : ; < = > ? @ [ ] ^ _

Press

for É À È Ê Î Ç Ë Ö 0

▲

G - 1 GLOSSARY

ADF (automatic document feeder) The document can be placed

in the ADF and scanned one page at a time automatically.

Auto Reduction Reduces the size of incoming faxes.

Automatic fax transmission Sending a fax without picking up the

handset or pressing

Speaker Phone

(FAX-1940CN),

Hook/Hold

(FAX-1840C), or

Hook

(FAX-1840C, MFC-3240C

and MFC-3340CN).

Automatic Redial A feature that enables your machine to redial the

last fax number after five minutes if the fax did not go through

because the line was busy.

Backup Print Your machine prints a copy of every fax that is

received and stored in memory.This is a safety feature so you will

not lose messages during a power failure.

Batch Transmission (Black and white faxes only) As a cost saving

feature, all delayed faxes to the same fax number will be sent as

one transmission.

Beeper Volume Volume setting for the beep when you press a key

or make an error.

Brightness Changing the Brightness makes the whole image

lighter or darker.

Broadcasting The ability to send the same fax message to more

than one location.

Caller ID A service purchased from the telephone company that lets

you see the number (or name) of the party calling you.

Cancel Job Cancels a programmed job, like Delayed Fax or

Polling.

CNG tones The special tones (beeps) sent by fax machines during

automatic transmission to tell the receiving machine that a fax

machine is calling.

Glossary

GLOSSARY G - 2

Coding method Method of coding the information contained in the

document. All fax machines must use a minimum standard of

Modified Huffman (MH). Your machine is capable of greater

compression methods, Modified Read (MR), Modified Modified

Read (MMR) and JPEG, if the receiving machine has the same

capability.

Communication error (or Comm. Error) An error during fax

sending or receiving, usually caused by line noise or static.

Compatibility group The ability of one fax unit to communicate

with another. Compatibility is assured between ITU-T Groups.

Contrast Setting to compensate for dark or light documents, by

making faxes or copies of dark documents lighter and light

documents darker.

Delayed Fax Sends your fax at a specified later time that day.

Distinctive Ring A subscriber service purchased from the

telephone company that gives you another phone number on an

existing phone line. The Brother machine uses the new number to

simulate a dedicated fax line.

Dual Access Your machine can scan outgoing faxes or scheduled

jobs into memory at the same time it is sending a fax or receiving

or printing an incoming fax.

Easy Receive Enables your machine to respond to CNG tones if

you interrupt a fax call by answering it.

ECM (Error Correction Mode) Detects errors during fax

transmission and resends the pages of the fax that had an error.

Extension phone A telephone on the fax number that is plugged

into a separate wall jack.

External phone A telephone that is plugged into the EXT jack of

your machine.

F/T Ring Time The length of time that the Brother machine rings

(when the Receive Mode setting is Fax/Tel) to notify you to pick

up a voice call that it answered.

Fax Forwarding Sends a fax received into the memory to another

pre-programmed fax number.

G - 3 GLOSSARY

Fax Receive Code Press this code (

) when you answer a fax

call on an extension or external phone.

Fax Storage You can store faxes in memory.

Fax tones The signals sent by sending and receiving fax machines

while communicating information.

Fax/Tel You can receive faxes and telephone calls. Do not use this

mode if you are using a telephone answering device (TAD).

Fine resolution Resolution is 203 x 196 dpi. It is used for small print

and graphs.

Gray scale The shades of gray available for copying and faxing

photographs.

Group number A combination of One-Touch and Speed-Dial

numbers that are stored on a One-Touch key or in a Speed-Dial

location for Broadcasting.

Help list A printout of the complete Menu table that you can use to

program your machine when you do not have the User’s Guide

with you.

Fax Journal Lists information about the last 200 incoming and

outgoing faxes. TX means Transmit. RX means Receive.

Journal Period The pre-programmed time period between

automatically printed Fax Journal Reports. You can print the Fax

Journal on demand without interrupting the cycle.

LCD (liquid crystal display) The display screen on the machine

that shows interactive messages during On-Screen Programming

and shows the date and time when the machine is idle.

Manual fax When you lift the handset of the machine (FAX-1840C

and FAX-1940CN only) or external telephone or press

Speaker Phone

(FAX-1940CN only) or

Hook

(Except

FAX-1940CN) so you can hear the receiving fax machine answer

before you press

Black Start

Color Start

to begin

transmission.

Menu mode Programming mode for changing your machine’s

settings.

GLOSSARY G - 4

OCR (optical character recognition) (MFC-3240C and

MFC-3340CN only) The bundled ScanSoft

OmniPage

software

application converts an image of text to text you can edit.

One-Touch Keys on the machine’s control panel where you can

store numbers for easy dialing. You can store a second number

on each key if you press

Shift

and the One-Touch Key together.

Out of Paper Reception Receives faxes into the machine’s

memory when the machine is out of paper.

Overseas Mode Makes temporary changes to the fax tones to

accommodate noise and static on overseas phone lines.

Paging This feature enables your machine to call your pager when

a fax is received into its memory. The FAX-1940CN will also page

for voice messages.

Pause Allows you to place a 3.5 second delay in the dialing

sequence stored on One-Touch keys and Speed-Dial numbers.

Press

Redial/Pause

as many times as needed for longer

pauses.

PhotoCapture Center

™

(MFC-3340CN only) Allows you to print

digital photos from your digital camera at high resolution for photo

quality printing.

Photo resolution A resolution setting that uses varying shades of

gray for the best representation of photographs.

Polling The process of a fax machine calling another fax machine

to retrieve waiting fax messages.

Pulse A form of rotary dialing on a telephone line.

Quick Dial List A listing of names and numbers stored in

One-Touch and Speed-Dial memory, in numerical order.

Real Time Transmission When memory is full, you can send faxes

in real time.

Remaining jobs You can check which jobs are waiting in memory

and cancel jobs individually.

Remote Access Code Your own four-digit code (--- ) that allows

you to call and access your machine from a remote location.

Remote Retrieval Access The ability to access your machine

remotely from a touch tone phone.

G - 5 GLOSSARY

Resolution The number of vertical and horizontal lines per inch.

See: Standard, Fine, Super Fine and Photo.

Ring Delay The number of rings before the machine answers in

Fax Only

Fax/Tel

and

MC:Msg. Ctr.

(FAX-1940CN only)

mode.

Ring Volume Volume setting for the machine’s ring.

Scanning (MFC-3240C and MFC-3340CN only) The process of

sending an electronic image of a paper document into your

computer.

Scan to Card (MFC-3340CN only) You can scan a black and white

or color document into a Media Card. Black and white images will

be in TIFF or PDF file format and color images may be in PDF or

JPEG file format.

Search An electronic, alphabetical listing of stored One-Touch,

Speed-Dial and Group numbers.

Speed-Dial A pre-programmed number for easy dialing. You must

press the

Search/Speed Dial

, and the two digit code, and

Start to start the dialing process.

Standard resolution 203 x 97 dpi. It is used for regular size text

and quickest transmission.

Station ID The stored information that appears on the top of faxed

pages. It includes the sender’s name and fax number.

Super Fine resolution 392 x 203 dpi. Best for very small print and

line art.

TAD (telephone answering device) You can connect an external

device or answering machine to the EXT. jack of your machine.

Telephone Answer Code (Fax/Tel mode only) When the

machine answers a voice call, it pseudo/double-rings. You can

pick up at an extension phone by pressing this code (

Temporary settings You can select certain options for each fax

transmission and copy without changing the default settings.

Tone A form of dialing on the telephone line used for Touch Tone

telephones.

Transmission The process of sending faxes over the phone lines

from your machine to the receiving fax machine.

GLOSSARY G - 6

Transmission Verification Report A listing for each transmission,

that shows its date, time and number.

True2Life

(MFC-3340CN only) Adjusts the color in the image for

better print quality by improving sharpness, white balance and

color density.

User Settings A printed report that shows the current settings of the

machine.

S - 1 SPECIFICATIONS

Product description

General

Specifications

Memory Capacity 8 MB (FAX-1840C and MFC-3240C)

16 MB (FAX-1940CN and MFC-3340CN)

Automatic Document

Feeder (ADF)

Up to 20 pages

Temperature: 68°F - 86°F (20°C - 30°C)

Humidity: 50% - 70%

Paper: 20 lb Letter (80 g/m

A4) size

Paper Tray 100 Sheets 20 lb (80 g/m

)

Printer Type Ink Jet

Print Method Piezo with 74

5 nozzles

LCD (Liquid Crystal

Display)

16 characters

1 line

Power Source 120V AC 50/60Hz (220 - 240V 50/60Hz)

Power Consumption (FAX-1840C)

Off Mode:

Standby:

Operating:

Average 4 W

Average 8 W

Average 24 W

(MFC-3240C)

Off Mode:

Standby:

Operating:

Average 3.5 W

Average 8 W

Average 24 W

(MFC-1940CN and MFC-3340CN)

Off Mode:

Standby:

Operating:

Average 4 W

Average 9 W

Average 24 W

SPECIFICATIONS S - 2

Dimensions

Weight 11 lb (5 kg)

Noise Operating: 42.5 to 51 dB*

* It depends on printing conditions

Temperature Operating:

Best Print

Quality:

50°F - 95°F (5 - 35°C)

68°F - 91°F (20 - 33°C)

Humidity Operating:

Best Print

Quality:

20 to 80% (without condensation)

12.7 inch (322 mm)

14.3 inch (364 mm)

14.2 inch (361 mm)

14.7 inch (373 mm)

10.9 inch

(277 mm)

7.5 inch

(191 mm)

15.3 inch (388 mm)

14.3 inch (364 mm)

15.8 inch (402 mm)

21.7 inch (551 mm)

S - 3 SPECIFICATIONS

Print media

Copy

Paper Input Paper Tray

■

Paper type:

Plain paper, inkjet paper (coated paper), glossy

paper*

, transparencies*

and envelopes

■

Paper size:

Letter, Legal*

, Executive, A4, A5, A6, JIS_B5,

envelopes (commercial No.10, DL, C5,

Monarch, JE4), Photo card, Index card and

Post card.

For more details, see Paper weight, thickness

and capacity on page 1-13.

■

Maximum paper tray capacity: Approx. 100

sheets of 20 lb (80 g/m

) plain paper

Paper Output Up to 50 sheets of Letter (A4) plain paper (Face up

print delivery to the output paper tray)*

Use only transparencies recommended for inkjet printing.

For glossy paper or transparencies, we recommend removing

printed pages from the output paper tray immediately after they

exit the machine to avoid smudging.

Legal paper cannot be stacked on the output paper tray.

Color/Black Color/Black

Document Size ADF Width: 3.5" to 8.5" (89 mm to 216 mm)

ADF Height: 5" to 14" (127 mm to 356 mm)

Copy Speed Mono

Up to 17 pages/minute (Letter paper)*

Color

Up to 11 pages/minute (Letter paper)*

* Does not include the time it takes to feed the paper.

Based on Brother standard pattern. (Fast mode/Stack Copy)

Copy speeds vary with the complexity of the document.

Multiple Copies Stacks up to 99 pages

Sorts up to 99 pages (FAX-1940CN and

MFC-3340CN only)

Enlarge/Reduce 25% to 400% (in increments of 1%)

Resolution Up to 600 x 1200 dpi copy resolution for plain, inkjet

or glossy paper and up to 1200 x 1200 dpi for

OHP/transparency

SPECIFICATIONS S - 4

PhotoCapture Center

™

(MFC-3340CN only)

Available Media CompactFlash

Version 1.0

(Microdrive

™

is not compatible)

(Compact I/O card such as Compact LAN card

and Compact Modem card are not supported.)

SmartMedia

(3.3V)

(Not available for use with ID)

Memory Stick

(Not available for music data with MagicGate)

SecureDigital

™

xD-Picture Card

™

File Extension

(Media Format)

(Image Format)

DPOF, EXIF, DCF

Photo Print: JPEG*

Scan to Card: JPEG, PDF (Color)

TIFF, PDF (Black)

* Progressive JPEG format is not supported.

Color Enhancement True2Life

Number of Files Up to 999 files in the media card

Folder

File must be in the 3rd folder level of the Media Card.

Borderless Letter, A4, Photo Card

S - 5 SPECIFICATIONS

Fax

Compatibility ITU-T Group 3

Coding System MH/MR/MMR/JPEG

Modem Speed Automatic Fallback14400 bps (FAX-1840C)

33600 bps (FAX-1920CN, MFC-3240C and

MFC-334CN)

Document Size ADF Width: 3.5" to 8.5"

ADF Height: 5" to 14"

Scanning Width 8.2 in.

Printing Width 8.03 in.

Gray Scale 256 levels

Polling Types Standard, Sequential: (Black only)

Contrast Control Automatic/Light/Dark

(manual setting)

Resolution • Horizontal 203 dot/inch (8 dot/mm)

• Vertical Standard -

98 line/inch (3.85 line/mm) (Black)

196 line/inch (7.7 line/mm) (Color)

Fine - 196 line/inch (7.7 line/mm) (Black/Color)

Photo - 196 line/inch (7.7 line/mm) (Black)

Superfine - 392 line/inch (15.4 line/mm) (Black)

One-Touch Dial 4 (2 x 2) (FAX-1940CN)

8 (4 x 2) (MFC-3340CN)

10 (5 x 2) (FAX-1840C, MFC-3240C)

Speed-Dial 40 stations (FAX-1840C, MFC-3240C)

100 stations (FAX-1940CN and MFC-3340CN)

Broadcasting 100 stations (FAX-1840C, MFC-3240C)

154 stations (FAX-1940CN)

158 stations (MFC-3340CN)

Automatic Redial 1 time after 5 minutes

Auto Answer 0, 1, 2, 3 or 4 rings

Communication Source Public switched telephone network.

SPECIFICATIONS S - 6

Scanner

(MFC-3240C and MFC-3340CN only)

Memory Transmission Up to 480*

/400*

pages

(FAX-1940CN, MFC-3340CN)

Up to 300*

/250*

pages (FAX-1840C)

Up to 200*

/170*

pages (MFC-3240C)

Out of Paper Reception Up to 480*

/400*

pages

(FAX-1940CN, MFC-3340CN)

Up to 300*

/250*

pages (FAX-1840C)

Up to 200*

/170*

pages (MFC-3240C)

“Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution,

MMR code). Specifications and printed materials are subject to change without prior notice.

"Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, MMR code).

Specifications and printed materials are subject to change without prior notice.

Color/Monochrome Color/Monochrome

TWAIN Compliant Yes (Windows

98/98SE/Me/2000 Professional/XP)

Mac OS

8.6-9.2/Mac OS

X 10.2.4 or greater

WIA Compliant Yes (Windows

XP)

Color Depth 36 bit color processing (Input)

24 bit color processing (Output)

Resolution Up to 2400

2400 dpi (interpolated)*

Up to 600

1200 dpi (optical)

* Maximum 1200 x 1200 dpi scanning with Windows

(resolution up to 2400 x 2400 dpi can be selected by using the

Brother scanner utility)

Scanning Speed Color: up to 8.37 sec.

Mono: up to 3.75 sec.

Letter size in 100

100 dpi

Document Size ADF Width: 3.5" to 8.5" (89 mm to 216 mm)

ADF Height: 5" to 14" (127 mm to 356 mm)

Scanning Width 8.26 in. (210 mm)

Gray Scale 256 levels

Mac OS

X scanning is supported in Mac OS

X 10.2.4 or greater.

S - 7 SPECIFICATIONS

Printer

For FAX-1840C and FAX-1940CN, you can download the

Brother Printer Driver from the Brother Solutions Center. Visit us

at:

Printer Driver Windows

98/98SE/Me/2000 Professional and XP

driver supporting Brother Native Compression

mode and bi-directional capability

Apple

Macintosh

QuickDraw

Driver

For Mac OS

8.6-9.2/Mac OS

X 10.2.4 or greater

Resolution Up to 1200 x 6000 dots per inch (dpi)*

1200 x 1200 dots per inch (dpi)

600 x 600 dots per inch (dpi)

600 x 150 dots per inch (dpi)

* Output image quality varies based upon many factors including

but not limited to input image resolution and quality and print

media.

Print Speed up to 20 pages/minute (Mono)*

up to 15 pages/minute (Color)*

* Based on Brother standard pattern.

Letter size in draft mode.

Does not include the time it takes to feed the paper.

Printing Width 8.03 inches (8.5 inches*) / 204 mm (216 mm*)

* When you set the Borderless feature to On.

Disk-Based Fonts 35 TrueType

Borderless Letter, A4, A6, Photo Card, Index Card, Post Card

http://solutions.brother.com

SPECIFICATIONS S - 8

Interfaces

Computer requirements

USB A Full-Speed USB 2.0 cable that is not longer than

6 feet (2.0 m)*

* Your machine has a Full-Speed USB 2.0 interface. This

interface is compatible with Hi-Speed USB 2.0; however, the

maximum data transfer rate will be 12 Mbits/s. The machine can

also be connected to a computer that has a USB 1.1 interface.

Please make sure you use a Full-Speed USB 2.0 cable that is

no longer than 6 feet (2.0 m).

LAN cable

(MFC-3340CN only)

Ethernet UTP cable category 5 or greater.

Minimum System Requirements

Computer Platform & Operating System

Version

Processor

Minimum

Speed

Minimum

RAM

Recommended

RAM

Available

Hard Disk

Space

for

Drivers

Windows

Operating System

98, 98SE Pentium II or

equivalent

32 MB 64 MB 90 MB

2000 Professional 64 MB 128 MB

XP*

128 MB 256 MB 150 MB

Apple

Macintosh

Operating System

Mac OS

8.6

(Printing and PC-FAX

Send*

Only)

All base models meet

minimum

Requirements

64 MB 80 MB

Mac OS

9.X

(Printing, Scanning*

PhotoCapture Center

™

and PC-FAX Send*

Only)

Mac OS

X 10.2.4 or

greater

128 MB 160 MB

NOTE: All registered trademarks referenced herein are the property of their respective companies.

Microsoft

Internet Explorer 5 or greater.

Maximum 1200 x 1200 dpi scanning with Windows

XP. (Resolutions up to 2400 x 2400 dpi can be

selected using the Brother Utility.)

Dedicated “Scan” key and direct Network Scanning (MFC-3340CN only) supported in Mac

Operating

Systems Mac OS

X 10.2.4 or greater.

PC Fax supports black and white faxing only.

S - 9 SPECIFICATIONS

Consumable items

Ink The machine uses individual Black, Yellow, Cyan

and Magenta ink cartridges that are separate from

the print head assembly.

Service Life of Ink

Cartridge

Standard Black - Approximately 500 pages at 5%

coverage

High Yield Black - Approximately 900 pages at 5%

coverage

Yellow, Cyan and Magenta - Approximately 400

pages at 5% coverage

The above figures are based upon the following

assumptions:

• Continuous printing at a resolution of 600 x 600

dpi in normal mode after installing new ink

cartridge;

• The printing frequency;

• The number of pages printed;

• Periodic, automatic, print head assembly cleaning

(Your machine will clean the print head assembly

periodically. This process will use a small amount

of ink) ; and,

• Ink remaining in cartridge identified as “empty”

(It is necessary to leave a small amount of ink in

the ink cartridge to prevent air from drying out and

damaging the print head assembly).

SPECIFICATIONS S - 10

Network (LAN)

(FAX-1940CN and MFC-3340CN only)

LAN You can connect your machine to a network for

Network Printing, Network Scanning and PC Fax

Send. Also included is Brother BRAdmin

Professional Network Management software.

Support for Windows

98/98SE/Me/2000/XP

Mac OS

8.6 - 9.2, Mac OS

X 10.2.4 or greater*

Ethernet 10/100 BASE-TX Auto Negotiation

Protocols TCP/IP

RARP, BOOTP, DHCP, APIPA, NetBIOS, WINS,

LPR/LPD, Port9100, SSDP, mDNS, FTP

* Network Printing and PC-FAX are available for

Mac OS

8.6-9.2, Mac OS

10.2.4 or greater.

*Mac OS

8.6-9.2 (Quick Draw over TCP/IP)

*Mac OS

X 10.2.4 or greater (mDNS)

* Network Scanning and Remote Setup are available for

Mac OS

10.2.4 or greater.

* Media drive is not available for Mac

OS 8.6

Included Utilities:

BRAdmin Professional (Windows

)

BRAdmin Professional is not supported in Mac OS

S - 11 SPECIFICATIONS

Optional External Wireless Print/Scan

Server (NC-2200w)

(MFC-3240C and MFC-3340CN only)

NC-2200w External

Wireless Print/Scan

Server (Optional)

Connecting the optional External Wireless

Print/Scan Server (NC-2200w) to your machine will

allow you to print and scan over a wireless network.

Network types IEEE 802.11b wireless LAN

Support for Windows

98/98SE/Me/2000/XP

Mac OS

X 10.2.4 or greater

Protocols TCP/IP

ARP, RARP, BOOTP, DHCP, APIPA (Auto IP),

WINS/NetBIOS, DNS, LPR/LPD, Port9100,

SMB Print, IPP, RawPort, mDNS, TELNET, SNMP,

HTTP

You can assign the scan key to one networked

computer only.

INDEX I - 1

Index

Access codes, storing and

dialing ................................5-6

Accessories and supplies .......ii

ADF (automatic document

feeder) ........................1-8, 3-4

Answering machine (TAD)

...A-11

connecting ......................A-12

Automatic

fax receive .................4-1, 4-3

Easy Receive .........4-8, 4-9

fax redial ...........................3-3

transmission .....................3-5

Broadcasting .....................3-12

setting up Groups for ........5-4

Brother

accessories and supplies .....ii

Brother numbers .................. i

Customer Service ................. i

fax back system ...................ii

Frequently asked questions

(FAQs) ................................ i

product support .................... i

Warranties ..................iii, iv, vi

Caller ID ..............................A-5

print list .............................A-6

view list .............................A-6

Canceling

Fax Forwarding ................6-7

fax jobs in memory .........3-11

jobs awaiting redial .........3-11

Paging ..............................6-7

Cleaning

print head ......................12-15

printer platen .................12-24

scanner .........................12-23

CNG tones .........................1-20

Connecting

external TAD .................. A-11

external telephone ......... A-10

two-line external TAD or

telephone ..................... A-16

Consumable items .............. S-9

Control Center

See Software User’s Guide on

the CD-ROM.........................

Control panel overview ........1-2

Copy

brightness .........................9-8

color adjustment .............9-13

contrast ...........................9-12

default settings ...............9-12

Enlarge/Reduce ................9-6

enter Copy mode ..............9-1

keys ..................................9-3

multiple .............................9-2

Out of Memory ................9-13

Page Layout ...................9-10

paper ................................9-7

Quality key ........................9-4

quality setting ..................9-12

single ................................9-2

Sort (ADF only) .................9-9

temporary settings ............9-3

using ADF .........................9-2

Cordless phone .................. A-9

Credit card numbers ............5-6

Custom telephone features

on a single line ....12-12, A-17

I - 2 INDEX

Date and Time .................... 2-1

Delayed Batch

Transmission .................. 3-16

Dialing

a pause ............................ 5-6

access codes and credit

card numbers ................. 5-6

automatic fax redial ......... 3-3

automatic transmission .... 3-5

Groups ........................... 3-12

manual transmission ........ 3-1

Speed-Dial ....................... 3-2

Distinctive Ring ................... A-1

setting ring pattern ...........A-4

turning off ......................... A-4

Document

jam ................................. 12-5

Dual Access ....................... 3-9

Easy Receive .............. 4-8, 4-9

ECM (Error Correction

Mode) ............................. 1-21

Envelopes ......................... 1-14

Equalization .................... 12-14

Error messages on LCD ... 12-1

Comm. Error .................. 12-1

Ink Empty ....................... 12-2

Near Empty .................... 12-2

No Paper Fed ................ 12-3

Not Registered ........ 3-2, 12-3

Out of Memory ............... 12-3

while scanning

a document ............... 9-13

Unable to Change .......... 12-4

Unable to Clean ............. 12-4

Unable to Init. ................ 12-4

Unable to Print ............... 12-4

Unable to Scan .............. 12-4

Extension telephone,

using .................................A-7

External telephone,

connecting ......................A-10

Fax codes

changing ...................6-5, A-9

Fax Receive Code ....4-9, A-7

Remote Access Code ......6-5

Telephone Answer Code ...A-7

Fax Forwarding

changing remotely ...6-7, 6-10

programming a number .... 6-1

Fax Storage ........................ 6-3

printing from memory ..... 4-10

turning on ......................... 6-3

Fax, from PC

See Software User’s Guide on

the CD-ROM. .......................

Fax, stand-alone

receiving ....................4-1, 4-3

at end of conversation

... 4-10

compatibility .............. 12-14

difficulties .................. 12-10

Easy Receive ................ 4-9

Fax Forwarding .............6-7

from extension phone ....A-7

Paging ........................... 6-2

Polling Receive ...........4-11

reducing to fit on

paper ......................... 4-10

retrieving from a remote

site ............................. 6-10

Ring Delay, setting

... 4-2, 4-5

Sequential Polling ....... 4-11

sending ............................ 3-1

at end of conversation ... 3-6

automatic ....................... 3-5

Broadcasting ...............3-12

INDEX I - 3

canceling from

memory ......................3-11

color fax .........................3-4

compatibility ...............12-14

contrast ..........................3-7

enter Fax mode .............3-1

from memory

(Dual Access) .......3-3, 3-9

manual ...........................3-5

overseas ......................3-13

Real Time

Transmission .............3-10

resolution .......................3-8

Fax/Tel mode ......................4-3

Announcement .................7-2

answering at extension

phones ...........................A-7

double-ringing

(voice calls) ....................4-7

F/T Ring Time ..................4-7

Fax Receive Code ............A-7

receiving faxes .................A-8

Ring Delay .................4-2, 4-5

Telephone Answer Code ...A-7

telephone calls .................A-8

FCC notices ......................11-1

Gray scale ...................S-5, S-6

Groups for Broadcasting .....5-4

Hearing aid compatible .......2-8

HELP

LCD messages .................B-1

using navigation keys ....B-2

Menu Table ..............B-1, B-3

Hold .....................................5-9

Ink cartridges

checking ink volume .....12-19

replacing .......................12-25

Ink Dot Counter ...............12-25

Jacks

convert to RJ11 jack

triplex adapter ............. A-14

EXT

external telephone ...... A-11

TAD (answering

machine) ................... A-11

LCD (liquid crystal

display) ......................B-1, B-2

contrast ...........................2-10

Help List ............................8-3

Maintenance, routine .......12-23

Manual

dialing ....................... 3-1, 5-8

receive ...................... 4-1, 4-3

transmission .....................3-5

Memory Storage ................. B-1

Menu Selection Table ......... B-1

Message Center mode ........7-1

erasing messages ............7-5

playing voice messages ...7-4

printing faxes from

memory ...........................7-5

recording a conversation ...7-7

recording Fax/Tel

announcement

(F/T OGM) ......................7-7

recording outgoing message

(Msg Ctr OGM) ...............7-2

setting up .................. 7-1, 7-3

I - 4 INDEX

Mode, entering

Copy ................................ 9-1

Fax ................................... 3-1

Scan ................................ 1-4

Multi-line connections

(PBX) .............................. A-17

Network

Printing

See Software User’s Guide

on the CD-ROM. ................

Scanning

See Software User’s Guide

on the CD-ROM. ................

On/Off key .......................... 1-6

Fax Receive setting ......... 1-6

One-Touch numbers

storing .............................. 5-1

Options key (copying)

Brightness ........................ 9-8

Paper Size ....................... 9-8

Paper Type ...................... 9-7

Out of Area (Caller ID) ........ A-5

Outgoing Message

(Msg Ctr OGM) ................. 7-2

Paging ................................ 6-2

programming your pager

number ........................... 6-1

Paper .........................1-10, S-3

document size ................. 3-4

Size .................................. 2-4

size of document ............. 1-8

Type ................................. 2-4

PaperPort

See Software User’s Guide on

the CD-ROM. .......................

Phone line

connections ....................A-12

difficulties ..................... 12-11

multi-line (PBX) ..............A-17

roll over lines ..................A-14

two-line phone system ...A-14

PhotoCapture Center

™

Borderless .................... 10-12

CompactFlash

..............10-1

Cropping ...................... 10-12

Default Settings ..............10-9

DPOF printing ................ 10-8

from PC

See Software User’s Guide

on the CD-ROM.................

Memory Stick

...............10-1

Printing images .............. 10-6

Printing Index ................. 10-5

SecureDigital

™

...............10-1

SmartMedia

.................. 10-1

specifications ...................S-4

xD-Picture Card

™

...........10-1

Polling ...............................4-11

Power failure .......................B-1

area ................................ 1-14

difficulties ............12-9, 12-10

drivers ..............................S-7

fax from memory ............ 4-10

from PC

See Software User’s Guide

on the CD-ROM.................

improving quality .......... 12-15

paper jams ..................... 12-6

report ................................ 8-3

resolution .........................S-7

specifications ...................S-7

INDEX I - 5

Programming your

machine .................... B-1, B-2

Quality key (copying) ..........9-3

Quick-Dial ...........................5-1

Access codes and

credit card numbers

setting up ....................... 5-6

Broadcasting .................. 3-12

using Groups ...............3-12

Group dial

changing ........................5-3

setting up Groups for

Broadcasting ................5-4

One-Touch dial

setting up ....................... 5-1

using ..............................3-2

Search ..............................3-3

Speed-Dial

changing ........................5-3

setting up ....................... 5-2

using ..............................3-2

Receive Mode .....................4-2

External TAD ....................4-1

Fax Only ...........................4-1

Fax/Tel ......................4-1, 4-3

Manual .............................4-1

MC Msg. Ctr .....................4-3

Redial/Pause ....................... 3-3

Reducing

copies ...............................9-6

incoming faxes ............... 4-10

Remote Retrieval ................6-6

access code ..............6-5, 6-6

commands ........................6-7

getting your faxes ...........6-10

Remote Setup

See Software User’s Guide on

the CD-ROM. ........................

Reports ................................8-1

Caller ID List .................... A-6

Fax Journal .......................8-3

Journal Period ................8-2

Help List ............................8-3

how to print .......................8-3

Network Configuration ......8-3

Quick-Dial List ..................8-3

Transmission

Verification .............. 8-1, 8-3

User Settings ....................8-3

Resolution

copy ................................. S-3

fax (Standard, Fine,

SuperFine, Photo) ......... S-5

print .................................. S-7

scan ................................. S-6

setting for next fax ............3-8

Ring Delay, setting ...... 4-2, 4-5

Safety Instructions ....... vii, 11-5

Scanning

See Software User’s Guide on

the CD-ROM. ........................

Setup

Date and Time ..................2-1

Station ID (fax header)

entering text ...................2-2

Shipping the machine ......12-20

Speed-Dial

changing ...........................5-3

dialing ...............................3-2

storing ...............................5-2

I - 6 INDEX

TAD (telephone answering

device), external

................. 4-1, 4-3, A-11, A-16

connecting ........... A-11, A-12

receive mode ............ 4-1, 4-3

recording OGM .............. A-13

with two-line jack ........... A-16

Temporary copy settings .... 9-3

Text, entering ................... B-12

special characters .......... B-13

Tone signals on Pulse line ... 5-7

Troubleshooting ................ 12-1

checking ink volume .... 12-19

error messages on LCD

... 12-1

if you are having difficulty

copying ..................... 12-12

incoming calls ........... 12-12

Network ..................... 12-13

phone line ................. 12-14

phone line

difficulties ................ 12-11

PhotoCapture

Center

™

................... 12-13

printing ........................ 12-9

printing or received

faxes ....................... 12-10

printing or receiving

faxes ............ 12-10, 12-11

Printing Received

Faxes ........... 12-10, 12-11

receiving faxes .......... 12-11

scanning ................... 12-12

sending faxes ............ 12-11

software .................... 12-12

paper jam ....................... 12-6

print quality .................. 12-15

True2Life

PhotoCapture Center

™

... 10-10

Two-line phone system .... A-14

Volume, setting ................... 2-5

beeper .............................. 2-5

handset ............................ 2-8

Volume Amplify (for

hearing-impaired) ........ 2-9

ring ................................... 2-5

speaker ............................2-6

Warranties .............................iii

Canada ...............................vi

Notice-Disclaimer ................iii

USA .....................................iv

World Wide Web ..................... i

REMOTE RETRIEVAL ACCESS CARD R - 1

Remote Retrieval Access card

(FAX-1940CN only)

If you plan to retrieve voice or fax messages while away from your

machine, carrying the Remote Retrieval Access Card printed below

will serve as a convenient reminder of the retrieval procedures.

Simply cut out the card and fold it to fit in your wallet or organizer.

Keeping it handy will help you derive the full benefit of your

machine’s Paging, Fax Forwarding, and Remote Retrieval features.

Erase All Voice Messages

Press 9 3. If you hear three beeps, all messages

have not yet been played and the system will not

erase them.

Play/Record Outgoing Message

Press 9 4

then to Play Message Center OGM, press 1 1.

Play Fax/Tel OGM, press 1 2.

Record new Message Center OGM,

press 2 1, then speak after the beep.

Press 9 to stop.

Record new Fax/Tel OGM, press 2 2,

and then speak after the beep.

Press 9 to stop.

Changing Remote Access

Code

Press Menu/Set, 2, 5, 2.

Enter a three-digit number from 000 to

999. The cannot be changed.

Press Menu/Set.

Press Stop/Exit.

Remote Commands

Listen to Voice Messages

Press 9 1

then to Repeat a message, press 1.

Skip to next messages, press 2.

Stop playing the messages, press 9.

Change Paging/Fax Forwarding Setting

Press 9 5

then to Turn feature OFF, press 1.

Switch On Fax Forwarding Number,

press 2.

Enter Paging Number, press 3.

Program Fax Forward Number,

press 4. Enter the new number of

the remote fax machine where you

want your fax messages forwarded

followed by # #.

Select Fax Storage, press 6.

Retrieve a Fax

Press 9 6

then to

Retrieve all faxes, press 2, then

enter the number of the remote fax

machine followed by

# #. After

the beep, hang up and wait.

Erase all fax messages, press

2 3 4

R - 2

Check Receiving Status

Press

9 7

then for Fax messages, press

Voice messages, press

1 long beep — Received message

3 short beeps — No messages

Change Receive Mode

Press

9 8

then for MC:Msg Ctr, press

Fax/Tel, press

Fax Only, press

Exit Remote Retrieval

Press 9 0.

Using Remote Access Code

Dial your fax number from a telephone or

fax machine using touch tone.

When your machine answers,

immediately enter your Remote

Access Code (

3 digits followed by

Your fax machine signals the kinds of

messages it received:

1 long beep — Fax messages

2 long beeps — Voice messages

3 long beeps — Voice and Fax messages

No beeps — No messages

After 2 short beeps, enter a command.

Press

9 0

to reset the fax machine when

you finish.

Hang up.

ESSAGE

ENTER

EMOTE

ETRIEVAL

CCESS

ARD

5 1

REMOTE RETRIEVAL ACCESS CARD R - 3

Remote Retrieval Access card

(FAX-1840C, MFC-3240C and MFC-3340CN only)

If you plan to receive fax messages while away from your machine,

carrying the Remote Retrieval Access Card printed below will serve

as a convenient reminder of the retrieval procedures. Simply cut out

the card and fold it to fit your wallet or organizer. Keeping it handy will

help you derive the full benefit of your machine’s Paging, Fax

Forwarding, and Remote Retrieval features.

Using Remote Access Code

Dial your fax number from a telephone or fax machine using

touch tone.

When your machine answers, immediately enter your

Remote Access Code (3 digits followed by ).

Your machine signals the kinds of messages it received:

1 long beep — Fax messages

No beeps — No messages.

After 2 short beeps, enter a command.

Press

9 0

to reset your machine when you finish.

Hang up.

Press

9 7 1

1 long beep — Fax messages

3 short beeps — No messages

HANGE

ECEIVE

ODE

Press

9 8

then for External TAD, press

Fax Only, press

Fax/Tel, press

XIT

EMOTE

PERATION

Press

9 0

HECK

ECEIVING

TATUS

EMOTE

ETRIEVAL

CCESS

ARD

Fold Fold

R - 4

Press

Menu/Set

fax number where you want your fax messages forwarded

followed by .

Program Fax Forwarding Number, press

. Enter the new

Turn Fax Storage On

press

RETRIEVE A FAX

Press

9 6

then to

Retrieve all faxes, press

then enter the number of remote fax machine followed by .

After the beep, hang up and wait.

Erase all fax messages, press

Changing Remote Access Code

Enter a three-digit number from 000 to 999.

The cannot be changed.

Press

Menu/Set

Press

Stop/Exit

Remote Commands

CHANGE PAGING/FAX FORWARDING SETTING

Press

9 5

then to Turn feature Off, press

Select Fax Forwarding, press

Select Paging, press

Fold Fold

EQUIPMENT ATTACHMENT LIMITATIONS

(Canada only)

NOTICE

This product meets the applicable Industry Canada technical

specifications.

NOTICE

The Ringer Equivalence Number is an indication of the maximum

number of devices allowed to be connected to a telephone interface.

The termination on an interface may consist of any combination of

devices subject only to the requirement that the sum of the RENs of

all the devices does not exceed five.

These machines are made for use in the USA and Canada only. We cannot recommend

using them overseas because it may violate the Telecommunications Regulations of that

country and the power requirements of your multi-function center may not be compatible

with the power available in foreign countries. Using USA or Canada models overseas is

at your own risk and may void your warranty.

Brother International Corporation

100 Somerset Corporate Boulevard

P.O. Box 6911

Bridgewater, NJ 08807–0911 USA

Brother International Corporation (Canada) Ltd.

1 rue Hôtel de Ville,

Dollard-des-Ormeaux, QC, CANADA H9B 3H6

*LF56860012*

USA/CAN

LF56860012

Visit us on the World Wide Web

http://www.brother.com

Brother MFC-3240C

Product's Documents

User Manual

Specifications

Brother MFC-3240C Questions and Answers

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