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There is no music on my player after transfer.
Are your songs in MP3 or WMA format?
Other formats will not playback on the player.
The player does not respond to any key press, and subsequently hangs or freezes.
Remove and insert the battery again.
There is no sound.
Make sure your headphones are inserted all the way into the headphones jack.
My player shows .
Switch LOCK slider to unlock the key press.
The player does not power on and seems dead.
Insert a new battery.
Press 2; and power up your player.
In case this does not work: Press and hold 2; while connecting the device to the PC. Start
Device Manager, your device will be recovered automatically.
The player displays: “Player problem! Connect to PC”.
Connect your player to the PC, open Windows Explorer, open My computer, select
your player, right click and select on Format. Press Start to format your player.
The player shows .
Connect your player to the computer. Delete unwanted files, disconnect safely and proceed
with your record again.
Some songs do not show up or playback on the player.
• The audio file might be corrupted, try to playback the file on your PC first. If it does not
play, rip the song again.
• Songs with bit rates higher than 320kbps are not supported by the player.
• The skipped song may be protected. You may not have sufficient rights to play the skipped
song on your player. Check the music rights with the song provider.
Warning All contents will be erased. Backup your data before formatting.
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