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8
PROBLEMS
CAUSE
SOLUTION
The appliance is
not working.
The plug is not inserted
correctly.
Connect the appliance to a
socket with the correct
voltage.
The jug or accessory is not
properly fitted onto the
motor unit.
Check that the jug or the
accessory has been fitted
properly onto the motor
unit.
Excessive
vibrations.
The product is not placed on a
flat, stable heat-resistant
work-surface.
Place the product on a flat,
stable heat-resistant
work-surface.
The jug or accessory is not
properly fitted onto the motor
unit.
Check that the jug or the
accessory has been fitted
properly onto the motor
unit.
The lid is leaking.
The quantity of food being
processed
is too great.
Reduce the quantity of
ingredients. Never exceed
the maximum level
(14oz / 400 ml) of the
blender jug.
The lid is not fitted properly.
Lock the lid properly onto
the blender jug.
The blades do not
turn easily.
Pieces of food too big or too
hard.
Reduce the size or quantity
of ingredients. Add liquid.
The jug is leaking
from the bottom.
The seal is not properly fitted
and the blade holder is not
positioned correctly.
The liquid or ingredients used
have been too hot and the seal
has begun to perish.
Reposition the seal and
lock the blade holder
correctly.
Never pour or blend
liquids or ingredients
where the temperature is
higher than 176°F / 80°C.
What to do if your appliance
does not work?
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