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31
English
AppendixAppendix
Problem Solution
The remote control does not
work.
• Replace the batteries in the remote control.
• Make sure the remote control can send an unobstructed signal to
the unit.
• Keep bright lights away from the unit. Light from fluorescent
bulbs or neon signs may interrupt the signal from the remote
control.
The Timed on/off function
does not work.
• Make sure to press the
(SET) button on the remote control
when setting the timer.
The indicator on the remote
control blinks continuously.
• Press the
(Power) button to turn off the unit, or disconnect
the power plug.
• If the indicator light on the remote control continues blinking,
contact your service provider.
Odors are coming from the
unit during regular operation.
• If the unit is operating in a smoky area, ventilate the room or
operate the unit in Fan mode for 3 to 4 hours. There are no
components in the unit that produce a strong odor.
• Check if the drain lines are clean. Clean them regularly.
The remote control display
shows an error message.
• If the indoor unit indicator blinks, write down the error code.
Contact your service provider and provide them with the error
code.
The unit is generating noise.
• It is normal for the unit to generate some noise while operating.
If the pipe length between the units is less than 3 m and no coil
was used (see “Typical installation” in the Installation manual),
additional noise may be transmitted from the outdoor unit to the
indoor unit via the piping.
Smoke is coming from the
outdoor unit.
• In winter, most likely this is steam coming from the outdoor heat
exchanger while the Defrost function is on.
Water drips from the pipe
connections on the outdoor
unit.
• Condensation may develop when the ambient temperature or
humidity changes significantly. This is normal.
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