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28
Temperature and Moisture
PROBLEM POSSIBLE CAUSES SOLUTIONS
Temperature is too warm The refrigerator has just been installed. Allow 24 hours following installation for the refrigerator to cool
completely.
Cooling is turned off. Turn on cooling. See “Using the Control(s).”
The controls are not set correctly for the
surrounding conditions.
Adjust the controls a setting colder. Check the temperature in
24 hours. See “Using the Control(s).”
The door(s) are opened often or not
closed completely.
Allows warm air to enter refrigerator. Minimize door openings
and keep doors fully closed.
A large load of food was recently
added.
Allow several hours for refrigerator to return to normal
temperature, or see “Using the Control(s)” for information about
how to speed up the cooling process (on some models).
Temperature is too cold
in the refrigerator/crisper
The refrigerator air vent(s) are blocked. If the air vent located in the top, left, rear corner of the
refrigerator compartment is blocked by items placed directly in
front of it, the refrigerator will get too cold. Move items away
from the air vent.
The controls are not set correctly for the
surrounding conditions.
Adjust the controls a setting warmer. Check the temperature in
24 hours. See “Using the Control(s).”
The ice storage bin is not in the correct
position.
See “Ice Maker and Ice Storage Bin.”
Temperature is too cold
in the pantry drawers
The control is not set correctly for the
items stored in drawer.
Adjust the temperature setting. See “Temperature Controlled
Drawer” in the “Refrigerator Features” section.
There is interior moisture
buildup
NOTE: Some moisture
buildup is normal.
The room is humid. A humid environment contributes to moisture buildup.
The door(s) are opened often or not
closed completely.
Allows humid air to enter the refrigerator. Minimize door
openings and close doors completely.
The door is blocked open. Move food packages away from door.
A bin or shelf is in the way. Push bin or shelf back into the correct position.
Storing liquid in open containers This adds humidity to the refrigerator interior. Keep all
containers tightly covered.
There is frost/ice buildup
in the freezer
compartment
The drawer is opened often or left open. Minimize drawer openings and close drawer completely after
use.
Poor door seal Ensure door seals are making full contact with the refrigerator
cabinet to allow for an adequate seal.
Temperature controls are not set
correctly.
See “Using the Control(s)” for recommended temperature
settings.
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