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42
EN
Symptoms Reason Solution
Ice is not dispensed.
Unable to hear the
sound of ice coming
out?
• In the control panel, select the modes for cubed
ice and crushed ice alternately to dispense the
ice.
Is the ice path
blocked? (You can
check the ice passage
by separating the ice
bin.)
• Ice may not be dispensed properly if the ice
passage is blocked. Check the ice and clean the
ice path regularly.
Water does not come
out.
Are you using
unfiltered water?
• Unfiltered water can contain a large amount of
various heavy metals or foreign substances,
so the filter may be clogged in the early stage
regardless of the life of the filter.
The water dispenser
tank may be empty?
(For non plumbed
models only)
• Fill the water dispenser tank.
Water does not come
out when the water
tube is filled with air.
(For non plumbed
models only)
• Remove the water dispenser tank by pulling it out
while holding the handle. Fill the water dispenser
tank with water and refit it on the fridge shelf.
Is the water supply
valve closed? (For
plumbed models only)
• Open the water supply valve.
Water tastes strange.
Is the taste of water
different when
comparing it with the
taste of water from
the previous water
purifier?
• Has the purified water or cold water not been
used for an extended period of time?
Has it been a long time
since you installed and
replaced the filter?
• If an expired filter is used, the purification
performance may decline. It is recommended
to replace the filter according to the filter
replacement period.
Have you flushed out
the filter properly in
the initial stage after
installing it?
• When you install or replace the filter for the
first time, you need to remove air and activated
carbon residue from inside the filter. Use the
appliance after dispensing and discharging
approximately 5 litres of purified water from the
dispenser by pressing the water dispensing lever.
(Activated carbon is harmless to humans.)
Has the purified water
or cold water not been
used for an extended
period of time?
• The taste of old water may change due
to bacterial growth. Use the product after
dispensing and discharging approximately 5 litres
(approximately three minutes) from the water
dispenser.
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