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29-6273 19
TROUBLESHOOTING TIPS
Troubleshooting tips ... Before you call for service
Problem Possible Cause What To Do
Stained tub interior Some tomato-based foods can
cause reddish stains.
UseoftheSteam Sani cycle (on some models) after
adding the dish to the load can decrease the level of
staining.
Tea or coffee stains. Removethestainbyhand,usingasolutionof1/2cup
(120ml)(bleachand3cupswarmwater.NOTE:Donot
use bleach on stainless steel inner door.
CAUTION
Before cleaning interior, wait at least
20 minutes after a cycle for the heating elements
to cool down. Failure to do so can result in burns.
An overall yellow or brown film
can be caused by iron deposits
in water.
A special filter in the water supply line is the only way to
correct this problem. Contact a water softener company.
White film on inside surface—
hard water minerals
GE Appliances recommends Finish
®
Jet-Dry
®
Rinse Aid
to help prevent hard water mineral deposits from forming.
Run dishwasher with citric acid to remove mineral
deposits.Citricacid(Partnumber:WD35X151) can be
orderedthroughGEAppliancesParts.Seebackcover
for ordering information. Alternatively, purchase Finish
®
Dishwasher Cleaner and follow the directions on the
label.
Dishwasher won’t run Fuse is blown or circuit breaker
is tripped.
Replace fuse or reset circuit breaker. Remove any other
appliances from the circuit.
Power is turned off. In some installations, the power to the dishwasher is
providedthroughawallswitch,oftenlocatednexttothe
disposer switch. Make sure it is on.
Control panel is locked. Unlockcontrolpanel.SeetheGetting started section.
Control panel lights go
off when you’re setting
controls
Time too long between touching
of selected buttons.
Eachpadmustbetouchedwithin30secondsofthe
others. To relight, touch any pad again or open the door
and unlock (top control).
Water standing in the
bottom of the tub
Air gap is clogged. Clean the air gap. See the CARE AND CLEANING
section.
High drain loop or air gap not
installed.
Refer to the Installation Instructions for proper drain line
installation.
Water won’t pump out of
the tub
Drain is clogged. If you have an air gap, clean it. See the CARE AND
CLEANING section.
If the dishwasher drains into a disposer, run disposer
clear.
Check to see if your kitchen sink is draining well. If not,
you may need a plumber.
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