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18 29-6273
Troubleshooting tips ... Before you call for service
TROUBLESHOOTING TIPS
Problem Possible Cause What To Do
Suds in the tub Wrong detergent. Useonlyautomaticdishwasherdetergentstoavoid
sudsing. Finish
®
Quantum
®
Automatic Dishwashing
Detergent has been approved for use in all GE
Appliances dishwashers.
To remove suds from the tub, open the dishwasher and
letsudsdissipate.PumpoutwaterbypressingStartand
closethedoor.Wait30seconds.Openthedoor,press
and hold Start for 3 seconds, and close the door. Repeat
if necessary.
Rinse agent was spilled. Always wipe up rinse agent spills immediately.
Detergent left in dispenser
cups
Dishes or utensils are blocking
the detergent cup.
Reposition the dishes, so the water from the lower spray
arm can flush the detergent cup. See the Loading
section. Reposition the tall utensils or heavy silverware
that may be keeping the dispenser cup door from
opening. See the Loading section.
Black or gray marks
on dishes
Aluminum utensils have rubbed
against dishes.
Remove marks with a mild, abrasive cleaner.
Dishes don’t dry Low inlet water temperature. Makesureinletwatertemperatureisatleast120°F
(49°C).
Select Heated Dry or Dry Boost.
UseWash Temp Boost.
Rinse agent dispenser is empty. Check the rinse agent dispenser and fill as required.
Additional drying time is
needed.
LeavedoorclosedaftertheCleanlightappearsto
allowthefantorunanadditional90minutes(onsome
models).
Note:Ifyouopenthedoor,thisfanextensionwillbe
cancelled.
Cycle selection. If using Light cycle which uses lower water temperature
and thus limited dry performance, switch to a different
cycle.
Cycle completion. Allowcyclestofullycomplete.SeeLongcycletimesin
this TROUBLESHOOTING TIPS section.
Long cycle times Dishwasher washes by
alternating mid and lower spray
arms.
Longercyclesarenormal.Forbestwashanddry
performance, let cycle complete.
Soil level. The turbidity sensor senses how much soil is on the
dishes. Heavy soiled dish loads will add more time to
thecycle.Thisisnormalfunction.Forbestwashanddry
performance, allow cycle to complete.
Control panel responded
to inputs but dishwasher
never filled with water
Door may not be completely
closed.
Make sure the door is firmly closed.
Water valve may be turned off. Make sure water valve (usually located under the sink) is
turned on.
Flood float may be stuck. RemoveUltra-Finefilterandlightlytapthepieceunder
the ultra fine filter that looks like a salt shaker. Replace
the filter
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