User Manual - Page 58

For NE63T8511ST/AA. Also, The document are for others Samsung models: NE63*851***2, NE63T8511ST

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58 English
Troubleshooting
Troubleshooting
Information codes
OVEN
Displayed
Code
Possible cause Solution
C-d0
There is a short in the control
key.
Press OFF/CLEAR, and then
restart the oven. If the problem
persists, disconnect all power
to the range for at least 30
seconds and then reconnect the
power. If this does not solve the
problem, call for service.
C-d1 The door lock is misaligned.
C-F0
This code occurs if
communication between
the Main and Sub PBA is
interrupted.
C-F2
This code occurs if
communication between the
Main and Touch is interrupted.
C-20
The oven sensor is open when
the oven is operating.
Press OFF/CLEAR, and then
restart the oven. If the problem
persists, disconnect all power
to the range for at least 30
seconds and then reconnect the
power. If this does not solve the
problem, call for service.
There is a short in the Oven
sensor.
C-21
This code occurs if the internal
temperature rises abnormally
high.
C-22
The sub PCB sensor is open
when the oven is operating.
There is a short in the sub PCB
sensor.
C-30
The main PCB sensor is open
when the oven is operating.
There is a short in the main PCB
sensor.
Displayed
Code
Possible cause Solution
C-31
This code occurs if the PCB
temperature rises abnormally
high.
Call for service.
bAd LinE
This error message appears
if the power cord is installed
improperly.
If the power connection is
plugged in improperly, “bAd
LinE” appears on the display.
Reconnect the power connection
properly, and the message
disappears.
C-A2
This code occurs if the sub PCB
temperature rises abnormally
high.
Press OFF/CLEAR, check the
vent. If the vent is closed, never
block the vent by anything.
After cooling the oven, restart
the oven. If this does not solve
the problem, call for service.
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