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User Manual - Page 32

For PVM2188DSMC.

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Before you call for service....
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not
need to call for service.
Problem Possible Cause What To Do
Oven will not start A fuse in your home may be
blown or the circuit breaker
tripped.
•Replacefuseorresetcircuitbreaker.
Power surge. •Unplugthemicrowaveoven,thenplugitbackin.
Plug not fully inserted into
wall outlet
•Makesurethe3-prongplugontheovenisfully
inserted into wall outlet.
Door not securely closed. •Openthedoorandclosesecurely.
Control panel
lighted, yet oven
will not start
Door not securely closed. •Openthedoorandclosesecurely.
START/PAUSE button not
pressed after entering cooking
selection.
•PressSTART/PAUSE.
Another selection entered
already in oven and CANCEL/
OFF button not pressed to
cancel it.
•PressCANCEL/OFF.
Cooking time not entered
after pressing COOK TIME
•Makesureyouhaveenteredcookingtimeafter
pressing COOK TIME.
CANCEL/OFF was pressed
accidentally.
•ResetcookingprogramandpressSTART/PAUSE.
CONTROL LOCKED
appears on
display
The control has been locked. •PressandholdCANCEL/OFF for about 3 seconds
to unlock the control.
Floor of the oven
is warm even
when the oven has
not been used
The cooktop light is located
below the oven floor. When
light is on, the heat it
produces may make the oven
floor get warm.
•Thisisnormal.
You hear an
unusual low-tone
beep
You have tried to change the
power level when it is not
allowed
•Manyoftheoven’sfeaturesarepresetandcan-
not be changed.
Vent fan comes on
automatically
The vent fan automatically
turns on to protect the
microwave if it senses too
much heat rising from the
cooktop below.
•Thisisnormal.
Bluetooth
connection not
paired
Power interruption may
disrupt bluetooth connection
•TrytoreconnectbyinitiatingtheCHEFCONNECT
process on the GE Range, then holding the CHEF
CONNECT button for 3 seconds on the
microwave. This will restart the pairing process.
If this does not work, unplug unit or reset the
circuit breaker to reset the control.
32
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