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12
WARRANTY USA AND CANADA
In USA
Groupe SEB USA (T-Fal) warrants this product to be defect free in material and workmanship for a period of
one year from the date of purchase. This warranty extends to the original purchaser and any subsequent
owner within the warranty period. If a defect is found to exist, T-fal will, at its option, either repair or replace
the product or the defective component, including labor. Replacement will be made with new or rebuilt
product or components. Proof of purchase is required to obtain warranty service, so keep the register receipt. If
a product or component is returned without proof of purchase it will be reviewed based on the manufacturing
production week and year to determine if there is warranty coverage.
This warranty does not apply to any unit that has been tampered with, nor to damages incurred through
improper use and care, faulty packaging by you or mishandling by any common carrier.
T-fal’s sole obligation and your exclusive remedy under this warranty is limited to such repair or replacement.
THE DURATION OF ANY IMPLIED WARRANTY WHATSOEVER, INCLUDING BUT NOT LIMITED TO THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO
THE DURATION OF THE EXPRESS WARRANTY PROVIDED HEREIN.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may
not apply to you.
T-FAL SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other legal rights which vary from State to State.
To obtain warranty service:
1. Do not return the product to the retailer from which it was purchased.
2. Please contact our consumer service department 1-800-395-8325 for assistance and to ensure the
fastest possible resolution to the problem. Please have the model or type number of your product
on hand. If it is determined that you should return your product or a component of the product for
warranty service, you will be given a return authorization number.
3. Send the product or component, postage-paid, together with proof of purchase, a description of the
problem, and the return authorization number you were given, to the closest authorized T-fal return
facility (see www.T-falusa.com or call 1-800-395-8325).
4. Be sure to include your name, address and home telephone number with your shipment. Another
contact number is suggested in case you need to be contacted.
5. We suggest that you carefully wrap your package for shipping and send by insured and/or
traceablemeans.
In Canada
• Take your appliance to the nearest authorized T-fal Service Center, along with proof of purchase.
• T-fal agrees to repair or replace the defective part or product at no charge, provided that the product is
returned with all shipping charges prepaid to:
Groupe SEB Canada
Customer Service
345 Passmore Avenue Scarborough Ont. M1V 3N8
accompanied by proof of purchase and a letter detailing the nature of the defect. Be certain that
the appliance is wrapped carefully when shipping. The T-fal Customer Service Departement should be
contacted by mail or by phone at 1800 418 3325 or by email at inf[email protected], in case the defect can be
corrected with out returning the product.
Canada (1800 418 3325) or www.t-fal.ca
If you have any product problems, please contact our Consumer Service Department for expert help and
advice:
- in Canada : 1800 418 3325 or consult our web site: www.t-fal.ca.
Any repairs must only be carried out by an Approved Service Center with the manufacturer’s own
replacement parts.
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