Table of Contents
1. Important ...................................... 1
1.1 Safety precautions and
maintenance ................................. 1
1.2 Notational Descriptions ............ 3
1.3 Disposal of product and packing
material .......................................... 4
2. Setting up the Display ............... 5
2.1 Installation .................................... 5
2.2 Operating the Display .................7
2.3 MultiView .....................................10
2.4 Remove the Base Assembly for
VESA Mounting .......................... 13
2.5 MHL (Mobile High-Denition
Link) introduction ..................... 14
3. Image Optimization .................. 15
3.1 SmartImage .................................15
3.2 SmartContrast ............................. 16
4. Technical Specications .......... 17
4.1 Resolution & Preset Modes ...20
5. Power Management ................ 23
6. Customer care and warranty . 24
6.1 Philips’ Flat Panel Displays Pixel
Defect Policy .............................. 24
6.2 Customer Care & Warranty ..... 27
7. Troubleshooting & FAQs ......... 28
7.1 Troubleshooting ........................28
7.2 General FAQs .............................29
7.3 Multiview FAQs ......................... 32
1
1. Important
1. Important
This electronic user’s guide is intended
for anyone who uses the Philips Display.
Take time to read this user manual
before you use your Display. It contains
important information and notes
regarding operating your Display.
The Philips guarantee applies provided
the product is handled properly for
its intended use, in accordance with
its operating instructions and upon
presentation of the original invoice
or cash receipt, indicating the date of
purchase, dealer’s name and model
and production number of the product.
1.1 Safety precautions and
maintenance
Warnings
Use of controls, adjustments or
procedures other than those specified
in this documentation may result in
exposure to shock, electrical hazards
and/or mechanical hazards.
Read and follow these instructions
when connecting and using your
computer Display.
Operation
• Please Keep the Display out of
direct sunlight, very strong bright
lights and away from any other heat
source. Lengthy exposure to this
type of environment may result in
discoloration and damage to the
Display.
• Remove any object that could fall
into ventilation holes or prevent
proper cooling of the Display’s
electronics.
• Do not block the ventilation holes
on the cabinet.
• When positioning the Display, make
sure the power plug and outlet are
easily accessible.
• If turning off the Display by
detaching the power cable or DC
power cord, wait for 6 seconds
before attaching the power cable
or DC power cord for normal
operation.
• Please use approved power cord
provided by Philips at all time. If
your power cord is missing, please
contact your local service center.
(Please refer to Service contact
information listed in Important
information manual)
• Do not subject the Display to severe
vibration or high impact conditions
during operation.
• Do not knock or drop the Display
during operation or transportation.
• Excessive usage of monitor can
cause eye discomfort, it’s better to
take shorter breaks more often at
your workstation than longer breaks
and less often; for example a 5-10
minute break after 50-60-minute
continuous screen use is likely to
be better than a 15-minute break
every two hours. Try to keep your
eyes from eye strain while using the
screen for a constant period of time
by :
• Looking at something varying
distances after a long period
focusing on the screen.
• Conscious Blinking often while
you work.
• Gently closing and rolling your
eyes to relax.
• Reposition your screen to ap-
propriate height and angle ac-
cording to your height.
• Adjusting the brightness and
contrast to appropriate level.
2
1. Important
• Adjusting the environment light-
ing similar to that of your screen
brightness, avoid the uorescent
lighting, and surfaces that don’t
reect too much light.
• Seeing a doctor if your symp-
toms.
Maintenance
• To protect your Display from
possible damage, do not put
excessive pressure on the LCD
panel. When moving your Display,
grasp the frame to lift; do not lift
the Display by placing your hand or
fingers on the LCD panel.
• Unplug the Display if you are not
going to use it for an extensive
period of time.
• Unplug the Display if you need to
clean it with a slightly damp cloth.
The screen may be wiped with a
dry cloth when the power is off.
However, never use organic solvent,
such as, alcohol, or ammonia-based
liquids to clean your Display.
• To avoid the risk of shock or
permanent damage to the set, do
not expose the Display to dust,
rain, water, or excessive moisture
environment.
• If your Display gets wet, wipe it with
dry cloth as soon as possible.
• If foreign substance or water gets in
your Display, please turn the power
off immediately and disconnect
the power cord. Then, remove the
foreign substance or water, and
send it to the maintenance center.
• Do not store or use the Display in
locations exposed to heat, direct
sunlight or extreme cold.
• In order to maintain the best
performance of your Display and
use it for a longer lifetime, please
use the Display in a location
that falls within the following
temperature and humidity ranges.
• Temperature: 0-40°C 32-104°F
• Humidity: 20-80% RH
Important information for Burn-in/
Ghost image
• Always activate a moving screen
saver program when you leave
your Display unattended. Always
activate a periodic screen refresh
application if your Display will
display unchanging static content.
Uninterrupted display of still or
static images over an extended
period may cause “burn in”, also
known as “after-imaging” or “ghost
imaging”, on your screen.
• “Burn-in”, “after-imaging”, or
“ghost imaging” is a well-known
phenomenon in LCD panel
technology. In most cases, the
“burned in” or “after-imaging” or
“ghost imaging” will disappear
gradually over a period of time after
the power has been switched off.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Service
• The casing cover should be opened
only by qualified service personnel.
• If there is any need for any
document for repair or integration,
please contact with your local
service center. (please refer to
the chapter of “Service contact
information listed in Important
information manual”)
3
1. Important
• For transportation information,
please refer to “Technical
Specifications”.
• Do not leave your Display in a car/
trunk under direct sun light.
Note
Consult a service technician if the
Display does not operate normally, or
you are not sure what procedure to take
when the operating instructions given
in this manual have been followed.
1.2 Notational Descriptions
The following subsections describe
notational conventions used in this
document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text
may be accompanied by an icon and
printed in bold or italic type. These
blocks contain notes, cautions or
warnings. They are used as follows:
Note
This icon indicates important
information and tips that help you make
better use of your computer system.
Caution
This icon indicates information that
tells you how to avoid either potential
damage to hardware or loss of data.
Warning
This icon indicates the potential for
bodily harm and tells you how to avoid
the problem.
Some warnings may appear in alternate
formats and may not be accompanied
by an icon. In such cases, the specific
presentation of the warning is
mandated by the relevant regulatory
authority.
4
1. Important
1.3 Disposal of product and
packing material
Waste Electrical and Electronic
Equipment-WEEE
This marking on the product or
on its packaging illustrates that,
under European Directive 2012/19/
EU governing used electrical and
electronic appliances, this product
may not be disposed of with normal
household waste. You are responsible
for disposal of this equipment through
a designated waste electrical and
electronic equipment collection. To
determine the locations for dropping
off such waste electrical and electronic,
contact your local government office,
the waste disposal organization that
serves your household or the store at
which you purchased the product.
Your new Display contains materials
that can be recycled and reused.
Specialized companies can recycle
your product to increase the amount of
reusable materials and to minimize the
amount to be disposed of.
All redundant packing material has
been omitted. We have done our
utmost to make the packaging easily
separable into mono materials.
Please find out about the local
regulations on how to dispose of your
old Display and packing from your
sales representative.
Taking back/Recycling Information for
Customers
Philips establishes technically and
economically viable objectives
to optimize the environmental
performance of the organization's
product, service and activities.
From the planning, design and
production stages, Philips emphasizes
the important of making products that
can easily be recycled. At Philips, end-
of-life management primarily entails
participation in national take-back
initiatives and recycling programs
whenever possible, preferably
in cooperation with competitors,
which recycle all materials (products
and related packaging material) in
accordance with all Environmental
Laws and taking back program with the
contractor company.
Your display is manufactured with high
quality materials and components
which can be recycled and reused.
To learn more about our recycling
program please visit
http://www.philips.com/
about/sustainability/
ourenvironmentalapproach/
productrecyclingservices/index.page
5
2. Setting up the Display
2. Setting up the Display
2.1 Installation
Package contents
*VGA
Audio
Power *HDMI
*USB 3.0
*
DP
Screw*4
*CD
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This product has been manufactured by and is
sold under the responsibility of Top Victory
Investments Ltd., and Top Victory Investments
Ltd. is the warrantor in relation to this product.
Philips and the Philips Shield Emblem are
registered trademarks of Koninklijke Philips N.V.
and are used under license.
Contents:
Drivers
User’s Manual
User’s Manual
www.philips.com/welcome
使用产品前请阅读使用说明
保留备用
Display
Brilliance
BDM4350
*Different according to region.
Install the base
1. Place the Display face down on soft
and smooth surface taking care to
avoid scratching or damaging the
screen.
2. Attach bases to the bottom of the
display then screw them.
6
2. Setting up the Display
Connecting to your PC
8
9
10
1
7
DP IN2
DP IN1
MHL-HDMI1 MHL-HDMI2
23
4
5
6
1
Kensington anti-theft lock
2
Earphone jack
3
Audio input
4
VGA input
5
DP input
6
MHL-HDMI input
7
USB upstream
8
USB downtream
9
USB fast charger
10
AC Power input
Connect to PC
1. Connect the power cord to the back
of the Display firmly.
2. Turn off your computer and unplug
its power cable.
3. Connect the Display signal cable to
the video connector on the back of
your computer.
4. Plug the power cord of your
computer and your Display into a
nearby outlet.
5. Turn on your computer and Display.
If the Display displays an image,
installation is complete.
7
2. Setting up the Display
2.2 Operating the Display
Description of the control buttons
Switch display's power ON
or OFF.
Access the OSD menu
.
Confirm the OSD
adjustment.
User preference key.
Customize your own
preference function from
OSD to become the “user
key”.
Adjust the OSD menu.
PIP/PBP 2Win/PBP 3Win/
PBP 4Win/Swap/Off
Adjust the OSD menu.
SmartImage hot key. There
are 7 modes to select:
Office, Photo, Movie, Game,
Economy, SmartUniformity,
Off.
Return to previous OSD
level.
Customize your own “USER” key
“USER” allows you to setup your favorite
function buttons.
1. Toggle to the right to enter OSD menu
screen.
2. Toggle to the up or down to select
main menu [OSD Settings], then toggle
to the right to confirm.
3. Toggle to the up or down to select
[User Key], then toggle to the right to
confirm.
4. Toggle to the up or down to select
your preferred function : [Audio
Source], [Volume], [Input].
5. Toggle to the right to confirm your
selection.
Now you can toggle the button to the
down
[User Key]
directly on the rear cover.
Only your pre-selected function will
appear for quick access.
8
2. Setting up the Display
Forexample,ifyouselected
[Audio Source]
asthefunction,toggledown,the
[Audio
Source]
menuappears.
U
Independent audio playback,
regardless of video input
Your Philips Display can play the audio
source independently under PIP / PBP
mode, regardless of which video input.
For example, you can play your MP3
player from the audio source connected
to the
[Audio In]
port of this Display, and
still watch your video source connected
from
[HDMI]
,
[DisplayPort].
1. Toggle to the right to enter OSD
menu screen.
PIP/PBP
Audio
Picture
Input
Color
Volume
Stand-Alone
Mute
Audio Source
Audio In
MHL-HDMI1
2. Toggle to the up and down to select
main menu [Audio], then toggle to
the right to confirm.
3. Toggle to the up and down to select
[Audio Source], then toggle to the
right to confirm.
4. Toggle to the up and down to select
your preferred audio source: [Audio
In], [MHL-HDMI1], [MHL-HDMI2],
[DisplayPort1], [DisplayPort2].
5. Toggle to the right to confirm your
selection.
Note
The next time you turn on this Display,
it will by default select the audio source
you previously selected. In case you
want to change it, you will have to go
through the selection steps again to
select your new preferred audio source
as the default.
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in
all Philips LCD Displays. It allows an end
user to adjust screen performance or
select functions of the Displays directly
through an on-screen instruction
window. A user friendly on screen
display interface is shown as below:
DisplayPort1
MHL-HDMI2
MHL-HDMI1
VGA
Color
Audio
PIP/PBP
Picture
Input
DisplayPort2
Basic and simple instruction on the
control keys
To access the OSD menu on this Philips
Display simply use the single toggle
9
2. Setting up the Display
button on the backside of the Display
bezel. The single button operates like
a joystick. To move the cursor, simply
toggle the button in four directions.
Press the button to select desired
option.
The OSD Menu
Below is an overall view of the structure
of the On-Screen Display. You can use
this as a reference when you want to
work your way around the different
adjustments later on.
Main menu Sub menu
Picture
OSD Settings
Setup
Language
Color
Input
Audio
PIP/PBP
Horizontal
Vertical
Transparency
OSD Time Out
Auto
V. Position
Phase
Clock
Color Temperature
sRGB
User Dene
H. Position
Resolution Notication
Reset
Information
DisplayPort
SmartResponse
Picture Format
SmartContrast
Gamma
Pixel Orbiting
Over Scan
Contrast
Brightness
Volume
Mute
Audio Source
Stand-Alone
PIP Position
PIP/PBP Mode
Swap
PIP Size
Sub Win1 Input
Sub Win2 Input
Sub Win3 Input
User key
0~100
0~100
O, 1, 2, 3, 4
5, 10, 20, 30, 60
0~100
0~100
0~100
5000K, 6500K, 7500K,
8200K, 9300K, 11500K
Red: 0~100
Green: 0~100
Blue: 0~100
0~100
On, O
Yes, No
1.1, 1.2
Audio Source, Volume, Input
0~100
On, O
On, O
0~100
On, O
Audio In, MHL-HDMI1, MHL-HDMI2, DisplayPort1,
DisplayPort2
O, Fast, Faster, Fastest
On, O
1.8, 2.0, 2.2, 2.4, 2.6
0~100
Wide screen, 4:3, 1:1
On, O
Small, Middle, Large
Top-Right, Top-Left, Bottom-Right, Bottom-Left
VGA, MHL-HDMI1, MHL-HDMI2, DisplayPort1, DisplayPort2
VGA, MHL-HDMI1, MHL-HDMI2, DisplayPort1, DisplayPort2
VGA, MHL-HDMI1, MHL-HDMI2, DisplayPort1, DisplayPort2
O, PIP, PBP 2Win, PBP 3Win, PBP 4Win
English, Deutsch, Español, Ελληνική, Français, Italiano,
Maryar, Nederlands, Português, Português do Brasil,
Polski, Русский, Svenska, Suomi, Türkçe, Čeština,
Українська,
简体中文, 繁體中文, 日本語,
한국어
MHL-HDMI1
MHL-HDMI2
DisplayPort1
DisplayPort2
VGA
Sharpness
0~100
MHL-HDMI1 1.4, 2.0
MHL-HDMI2 1.4, 2.0
Resolution notification
This Display is designed for optimal
performance at its native resolution,
3840 x 2160 @ 60 Hz. When the Display
is powered on at a different resolution,
an alert is displayed on screen: Use
3840 x 2160 @ 60 Hz for best results.
Display of the native resolution alert
can be switched off from Setup in the
OSD
(On Screen Display) menu.
10
2. Setting up the Display
2.3 MultiView
What is it?
Multiview enables active variety
connect and view so that you can
work with multiple devices like PC and
Notebook side-by-side simultaneously,
making complex multi-tasking work a
breeze.
Why do I need it?
With the ultra high resolution Philips
MultiView display, you can experience
a world of connectivity in a comfortable
way in the office or at home. With this
display, you can conveniently enjoy
multiple content sources at one screen.
For example: You may want to keep
an eye on the live news video feed
with audio in the small window, while
working on your latest blog, or you may
want to edit an Excel file from your
Ultrabook, while logged into secured
company intranet to access files from a
desktop.
How to enable MultiView by hotkey?
1. Toggle the button to up on the back
cover.
2. The MultiView selection menu
appears. Toggle up or down to
select.
PBP 2Win
PBP 3Win
PBP 4Win
Swap
Off
PIP
Multi View
P
3. Toggle to the right to confirm your
selection.
How to enable MultiView by OSD
menu?
MultiView function can also be selected
in OSD menu.
1. Toggle to the right to enter OSD
Menu Screen.
PIP/PBP
Audio
Picture
Input
Color
PIP / PBP Mode
Sub Win1 Input
Sub Win2 Input
PIP Size
Sub Win3 Input
Swap
PIP Position
Off
PIP
PBP 2Win
PBP 3Win
PBP 4Win
11
2. Setting up the Display
2. Toggle to the up or down to select
main menu [PIP / PBP], then toggle to
the right to confirm.
3. Toggle to the up or down to select
[PIP / PBP Mode], then toggle to the
right.
4. Toggle to the up or down to select
[Off], [PIP], [PBP 2Win], [PBP 3Win] or
[PBP 4Win], then toggle to the right.
5. Now you can move backward to set
the [Off], [PIP], [PBP 2Win], [PBP 3Win]
or [PBP 4Win].
6. Toggle to the right to confirm your
selection.
MultiView in OSD menu
• PIP / PBP Mode: There are five modes
for MultiView: [Off], [PIP], [PBP 2Win],
[PBP 3Win] and [PBP 4Win].
[
PIP
]: Picture in Picture
Open up a sub-window
side-by-side of other
signal source.
B
A (main)
When the sub source is
not detected:
B
A (main)
[
PBP 2Win
]: Picture by Picture
Open up a sub-window
side-by-side of other
signal sources.
BA (main)
When the sub source is
not detected.
A (main)
[
PBP 3Win
]: Picture by Picture
Open up two sub-
windows of other
sources.
B
C
A
(main)
When the sub sources
are not detected.
A (main)
[
PBP 4Win
]: Picture by Picture
Open up three sub-
windows of other signal
sources.
B
DC
A (main)
When the sub sources
are not detected.
A (main)
Note
The black strip shows on the top and
the bottom of the screen for the correct
aspect ratio when in the PBP mode.
• PIP Size: When PIP is activated, there
are three sub-window sizes to
choose: [Small], [Middle], [Large].
B
A (main)
Small
Middle
Large
• PIP Position: When PIP is activated,
there are four sub-window
positions to choose.
Top-Right Bottom-Right
12
2. Setting up the Display
B
A (main)
A (main)
B
Top-Left Bottom-Left
B
A (main)
A (main)
B
• Swap: The main picture source and
the sub picture source swapped on
the display.
Swap A and B source in [
PIP
] mode:
B
A (main)
↔
B (main)
A
• Off: Stop MultiView function.
Note
1. When you do the SWAP function,
the video and its audio source will
swap at the same time. (Refer to page
<7> “Independent audio playback,
regardless of video input” for more
detail.)
2. When enable Multiview by interlace
timing ( i-timing), the sub-windows
display may flicker.
Please change sub-window signal
source to be progressive timing(
P-timing).
2.4 Remove the Base Assembly
for VESA Mounting
Before you start disassembling the
Display base, please follow the
instructions below to avoid any possible
damage or injury.
1. Place the Display face down on a
smooth surface. Pay attention not
to scratch or damage the screen.
2. Loosen the assembly screws, then
detach the bases from the Display.
1
13
2. Setting up the Display
Note
This Display accepts a 200mm x
200mm
VESA-Compliant mounting interface.
200mm
200mm
2.5 MHL (Mobile High-
Denition Link) introduction
What is it?
Mobile High Definition Link (MHL) is
a mobile audio/video interface for
directly connecting mobile phones
and other portable devices to high-
definition displays.
An optional MHL cable allows you
to simply connect your MHL capable
mobile device to this large Philips MHL
display, and watch your HD videos come
to life with full digital sound. Now not
only you can enjoy your mobile games,
photos, movies, or other apps on its big
screen, you can simultaneously charge
your mobile device so you never run
out of power half way.
How do I use the MHL function?
To use the MHL function, you need an
MHL-Certified mobile device. To find
a list of MHL-certified devices, visit
the official MHL website (http://www.
mhlconsortium.org)
You also need a optional MHL certified
special cable in order to use this
function.
How does it work? (how do I
connect?)
Connect the Optional MHL cable
to the mini USB port on the mobile
device side, and the [MHL-HDMI]
marked port on the Display side. You
are now ready to view the images on
your big screen display and operate
all function on you the mobile device
such as internet surfing, game playing,
photo browsing…etc. if your Display has
speaker function, then you will be able
to hear accompanying sound too. When
the MHL cable is disconnected or the
mobile device is turned off, the MHL
function will be automatically disabled.
14
2. Setting up the Display
MHL
MHL-HDMI
Note
• The port marked [MHL-HDMI] is
the only port on the Display that
supports the MHL function when
the MHL cable is used. Note that
the MHL certified cable is different
than a standard HDMI cable.
• A mobile device with MHL
certification must be purchased
separately
• You may have to manually switch
the Display to MHL-HDMI mode in
order to activate the Display, if you
have other devices already working
and connected to available inputs
• Standby/Off energy saving of ErP is
not ap plicable for the MHL charging
functionality
• This Philips display is MHL certified.
However, in case your MHL device
does not connect or work correctly,
check with your MHL device FAQ
or vendor directly for direction. The
policy of your device manufacturer
may require you to purchase their
brand specific MHL cable or adapter
in order to work with other brand
MHL devices. Note that this is not a
fault of this Philips display.
15
3. Image Optimization
3. Image Optimization
3.1 SmartImage
What is it?
SmartImage provides presets that
optimize display for different types
of content, dynamically adjusting
brightness, contrast, color and
sharpness in real time. Whether
you're working with text applications,
displaying images or watching a video,
Philips SmartImage delivers great
optimized Display performance.
Why do I need it?
You want a Display that delivers
optimized display all your favorite
types of content, SmartImage software
dynamically adjust brightness,
contrast, color and sharpness in real
time to enhance your Display viewing
experience.
How does it work?
SmartImage is an exclusive, leading
edge Philips technology that analyzes
the content displayed on your screen.
Based on a scenario you select,
SmartImage dynamically enhances the
contrast, color saturation and sharpness
of images to enhance the contents
being displayed - all in real time with
the press of a single button.
How to enable SmartImage?
1. Toggle to the left to launch the
SamrtImage on screen display.
2. Toggle to the up or down to select
between Office, photo, Movie,
Game, Economy, SmartUniformity
and Off.
3. The SmartImage on screen display
will remain on screen for 5 seconds
or you can also toggle to the left to
make confirmation.
There are seven modes to select:
Office, Photo, Movie, Game, Economy,
SmartUniformity and Off.
Photo
Movie
Game
Economy
SmartUniformity
ff
Office
SmartImage
• Office:Enhances text and dampens
brightness to increase readability
16
3. Image Optimization
and reduce eye strain. This mode
significantly enhances readability
and productivity when you’re
working with spreadsheets, PDF
files, scanned articles or other
general office applications.
• Photo:This profile combines color
saturation, dynamic contrast and
sharpness enhancement to display
photos and other images with
outstanding clarity in vibrant colors
- all without artifacts and faded
colors.
• Movie:Ramped up luminance,
deepened color saturation, dynamic
contrast and razor sharpness
displays every details in darker
areas of your videos without
color washout in brighter areas
maintaining a dynamic natural
values for the ultimate video
display.
• Game:Turn on over drive circuit for
best response time, reduce jaggy
edges for fast moving objects on
screen, enhance contrast ratio for
bright and dark scheme, this profile
delivers the best gaming experience
for gamers.
• Economy:Under this profile,
brightness, contrast are adjusted
and backlighting finetuned for just
right display of everyday office
applications and lower power
consumption.
• SmartUniformity: Fluctuations in
brightness on different parts of a
screen are a common phenomenon
among LCD Displays. Typical
uniformity is measured around
75-80%. By enabling Philips
SmartUniformity feature, display
uniformity is increased to above
95%. This produces more consistent
and true images.
• Off:No optimization by SmartImage.
3.2 SmartContrast
What is it?
Unique technology that dynamically
analyzes displayed content and
automatically optimizes a Display's
contrast ratio for maximum visual clarity
and viewing enjoyment, stepping up
backlighting for clearer, crisper and
brighter images or dimming backlighting
for clear display of images on dark
backgrounds.
Why do I need it?
You want the very best visual clarity
and viewing comfort for every type of
content. SmartContrast dynamically
controls contrast and adjusts
backlighting for clear, crisp, bright
gaming and video images or displays
clear, readable text for office work.
By reducing your Display's power
consumption, you save on energy costs
and extend the lifetime of your Display.
How does it work?
When you activate SmartContrast, it will
analyse the content you are displaying
in real time to adjust colors and control
backlight intensity. This function will
dynamically enhance contrast for a
great entertainment experience when
viewing videos or playing games.
17
4. Technical Specications
4. Technical Specifications
Picture/Display
Display Panel Type IPS LCD
Backlight W-LED system
Panel Size
42.51" (108 cm)
Aspect Ratio
16:9
SmartContrast (typ.) 50,000,000:1
Optimum Resolution
VGA: 1920 x 1080 @ 60Hz
HDMI 2.0: 3840 x 2160 @ 60Hz
HDMI 1.4: 3840 x 2160 @ 30Hz
DisplayPort: 3840 x 2160 @ 60Hz,
Viewing Angle 178° (H) / 178° (V) @ C/R > 20
Picture Enhancement SmartImage
Display Colors 1.07G
Vertical Refresh Rate
56-80Hz (VGA)
23-80Hz (HDMI/DisplayPort)
Horizontal Frequency
30-99KHz (VGA/HDMI)
30-160KHz (DisplayPort)
sRGB YES
Connectivity
Signal Input VGA( Analog), Display Port 1.2 x2 , MHL-HDMI(2.0) x2
USB USB 3.0×4 including 1×fast charging
Input Signal Separate Sync, Sync on Green
Audio In/Out PC audio-in,headphone out
Convenience
Built-in speaker 7 W x 2
MultiView PIP(2 x devices), PBP(4 x devices)
OSD Languages
English, German, Spanish, Greek, French, Italian,
Hungarian, Dutch, Portuguese, Brazil Portuguese,
Polish, Russian, Swedish, Finnish, Turkish, Czech,
Ukranian, Simplified Chinese, Traditional Chinese,
Japanese, Korean
Other Convenience VESA mount(200 × 200 mm), Kensington Lock
Plug & Play Compatibility DDC/CI, sRGB, Windows 10/8.1/8/7, Mac OSX
Power
Power Consumption
AC Input
Voltage at
100VAC , 50Hz
AC Input
Voltage at
115VAC , 60Hz
AC Input
Voltage at
230VAC, 50Hz
Normal Operation 124.9 W (typ.) 125 W (typ.) 125.1 W (typ.)
Sleep (Standby) <0.5 W (typ.) <0.5 W (typ.) <0.5 W (typ.)
Off <0.4 W (typ.) <0.4 W (typ.) <0.4 W (typ.)
18
4. Technical Specications
Heat Dissipation*
AC Input
Voltage at
100VAC , 50Hz
AC Input
Voltage at
115VAC , 60Hz
AC Input
Voltage at
230VAC , 50Hz
Normal Operation
426.3 BTU/hr
(typ.)
426.6 BTU/hr
(typ.)
427.0 BTU/hr
(typ.)
Sleep (Standby)
<1.71 BTU/hr
(typ.)
<1.71 BTU/hr
(typ.)
<1.71 BTU/hr
(typ.)
Off
<1.36 BTU/hr
(typ.)
<1.36 BTU/hr
(typ.)
<1.36 BTU/hr
(typ.)
On Mode(ECO mode) 50.7 W (typ.)
Power LED indicator
On mode: White, Standby/Sleep mode: White
(blinking)
Power Supply Built-in, 100-240VAC, 50-60Hz
Dimensions
Product with stand
(WxHxD)
968 x 630 x 259 mm
Product without stand
(WxHxD)
968 x 562 x 82 mm
Product with packaging
(WxHxD)
1070 x 680 x 160 mm
Weight
Product with stand 9.72 kg
Product without stand 9.42 kg
Product with packaging 14.287 kg
Operating Condition
Temperature range
(operation)
0°C to 40 °C
Relative humidity
(operation)
20% to 80%
Atmospheric pressure
(operation)
700 to 1060hPa
Temperature range
(Non-operation)
-20°C to 60°C
Relative humidity
(Non-operation)
10% to 90%
Atmospheric pressure
(Non-operation)
500 to 1060hPa
Environmental
ROHS YES
Packaging 100% recyclable
Specific Substances 100% PVC BFR free housing
Compliance and standards
19
4. Technical Specications
Regulatory Approvals
CCC,CECP,WEEE,KCC,PSE,VCCI,J-MOSS,BSMI,
SEMKO,RCM,CE,FCC Doc,EAC,cULus, TUV ISO9241-
307,PSB,KCC, E-standby,SASO,CB,China RoHS,
UKRAINIAN, Kuwait KUCAS, ICES-003
Cabinet
Color Black
Finish glossy and texture
Note
1. This data is subject to change without notice. Go to www.philips.com/support to
download the latest version of leaflet.
20
4. Technical Specications
4.1 Resolution & Preset Modes
Maximum Resolution
1920 x 1080 @ 60 Hz (analog input)
3840 x 2160 @ 60 Hz (digital input)
Recommended Resolution
3840 x 2160 @ 60 Hz (digital input)
H. freq
(kHz)
Resolution V. freq (Hz)
31.47 720 x 400 70.09
31.47 640 x 480 59.94
35.00 640 x 480 66.67
37.86 640 x 480 72.81
37.50 640 x 480 75.00
37.88 800 x 600 60.32
46.88 800 x 600 75.00
48.36 1024 x 768 60.00
60.02 1024 x 768 75.03
44.77 1280x 720 59.86
63.89 1280 x 1024 60.02
79.98 1280 x 1024 75.03
55.94 1440 x 900 59.89
70.64 1440 x 900 74.98
65.29 1680 x 1050 59.95
67.50 1920 x 1080 60.00
67.50 3840 x 2160 30.00
135.00 3840 x 2160 60.00
133.29 1920×2160
PBP mode
59.99
Video Timing
Resolution V. freq (Hz)
640 x 480p 60Hz 4:3
720x 480p 60Hz 4:3
720 x 480p 60Hz 16:9
1280x 720p 60Hz
1920x 1080i 60Hz
1920x 1080p 60Hz
720 x 576p 50Hz 4:3
720 x 576p 50Hz 16:9
1280x 720p 50Hz
1920 x 1080i 50Hz
1920 x 1080p 50Hz
Note
1. Please notice that your display
works best at native resolution
of 3840 x 2160 @ 60Hz. For best
display quality, please follow this
resolution recommendation.
Recommended resolution
VGA: 1920 x 1080 @ 60Hz
HDMI 1.4: 3840 x 2160 @ 30Hz,
HDMI 2.0: 3840 x 2160 @ 60Hz,
DP v1.1: 3840 x 2160 @ 30Hz,
DP v1.2: 3840 x 2160 @ 60Hz,
MHL 2.0: 1920 x 1080 @ 60Hz,
21
4. Technical Specications
2. The factory default setting
DisplayPort v1.1 supports to the
resolution 3840 x 2160 @ 30Hz.
For optimized resolution 3840 x
2160 @ 60Hz, please enter to OSD
menu and change the setting to
DisplayPort v1.2, also please make
sure your graphic card supports
DisplayPort v1.2.
Setting path: [OSD] / [Setup] /
[DisplayPort] / [1.1, 1.2].
3. MHL-HDMI 1.4/2.0 setting: The
factory default setting is at MHL-
HDMI 1.4,which supports most Blu-
Ray/DVD players on the market.
You can change the setting to MHL-
HDMI 2.0, if your Blu-Ray/DVD
player supports it.
Setting Path:[OSD]/[Setup]/[MHL-
HDMI1/MHL-HDMI2]/[1.4,2.0]
22
4. Technical Specications
4. If you feel the texts in your display is a little fade away, you can adjust your fonts
setting in your PC/Notebook as following steps.
Step 1: Control panel/All Control Panel Items/Fonts
Step 2: Adjust Clear Type Text
Step 3: Uncheck "Clear Type"
23
5. Power Management
5. Power Management
If you have VESA DPM compliance
display card or software installed in
your PC, the Display can automatically
reduce its power consumption when
not in use. If an input from a keyboard,
mouse or other input device is detected,
the Display will 'wake up' automatically.
The following table shows the power
consumption and signaling of this
automatic power saving feature:
Power Management Definition
VESA
Mode
Video H-sync V-sync Power Used
LED
Color
Active ON Yes Yes
125 W (typ.)
170 W (max.)
White
Sleep
(Standby)
OFF No No 0.5 W (typ.)
White
(blink)
Off
(AC switch)
OFF - - 0 W (typ.) OFF
The following setup is used to measure
power consumption on this Display.
• Native resolution: 3840 x 2160
• Contrast: 50%
• Brightness: 80%
• Color temperature: 6500k with full
white pattern
Note
This data is subject to change without
notice.
24
6. Customer care and warranty
6. Customer care and
warranty
6.1 Philips’ Flat Panel Displays
Pixel Defect Policy
Philips strives to deliver the highest
quality products. We use some
of the industry's most advanced
manufacturing processes and practice
stringent quality control. However,
pixel or sub pixel defects on the TFT
Display panels used in flat panel
Displays are sometimes unavoidable.
No manufacturer can guarantee that
all panels will be free from pixel
defects, but Philips guarantees that
any Display with an unacceptable
number of defects will be repaired
or replaced under warranty. This
notice explains the different types of
pixel defects and defines acceptable
defect levels for each type. In order to
qualify for repair or replacement under
warranty, the number of pixel defects
on a TFT Display panel must exceed
these acceptable levels. For example,
no more than 0.0004% of the sub
pixels on a Display may be defective.
Furthermore, Philips sets even higher
quality standards for certain types or
combinations of pixel defects that are
more noticeable than others. This policy
is valid worldwide.
subpixel
pixel
Pixels and Sub pixels
A pixel, or picture element, is composed
of three sub pixels in the primary colors
of red, green and blue. Many pixels
together form an image. When all sub
pixels of a pixel are lit, the three colored
sub pixels together appear as a single
white pixel. When all are dark, the three
colored sub pixels together appear as a
single black pixel. Other combinations of
lit and dark sub pixels appear as single
pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on
the screen in different ways. There are
two categories of pixel defects and
several types of sub pixel defects within
each category.
Bright Dot Defects
Bright dot defects appear as pixels or
sub pixels that are always lit or 'on'. That
is, a bright dot is a sub-pixel that stands
out on the screen when the Display
displays a dark pattern. There are the
types of bright dot defects.
One lit red, green or blue sub pixel.
Two adjacent lit sub pixels:
- Red+Blue=Purple
25
6. Customer care and warranty
- Red+Green=Yellow
- Green+Blue=Cyan(LightBlue)
Three adjacent lit sub pixels (one white
pixel).
Note
A red or blue bright dot must be
more
than 50 percent brighter than
neighboring dots while a green
bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or
sub pixels that are always dark or 'off'.
That is, a dark dot is a sub-pixel that
stands out on the screen when the
Display displays a light pattern. These
are the types of black dot defects.
Proximity of Pixel Defects
Because pixel and sub pixels defects
of the same type that are near to one
another may be more noticeable,
Philips also specifies tolerances for the
proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or
replacement due to pixel defects during
the warranty period, a TFT Display
panel in a Philips flat panel Display
must have pixel or sub pixel defects
exceeding the tolerances listed in the
following tables.
26
6. Customer care and warranty
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 2
2 adjacent lit subpixels 0
3 adjacent lit subpixels (one white pixel) 0
Total bright dot defects of all types 10
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 8 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >=20mm
Total black dot defects of all types 10 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 12 or fewer
Note
1. 1 or 2 adjacent sub pixel defects = 1 dot defect
27
6. Customer care and warranty
6.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.
For extended warranty, if you would like to extend your general warranty period, an
Out of Warranty service package is offered via our Certified Service Center.
If you wish to make use of this service, please be sure to purchase the service within
30 calendar days of your original purchase date. During the extended warranty
period, the service includes pickup, repair and return service, however the user will
be responsible for all costs accrued.
If the Certified Service Partner cannot perform the required repairs under the offered
extended warranty package, we will find alternative solutions for you, if possible, up
to the extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.
Philips Customer Care Center number listed below.
•
Local Standard
Warranty Period
•
Extended Warranty
Period
•
Total Warranty Period
•
Depend on
different Regions
•
+ 1 Year
•
Local Standard warranty period
+1
•
+ 2 Years
•
Local Standard warranty period
+2
•
+ 3 Years
•
Local Standard warranty period
+3
**
Proof of original purchase and extended warranty purchase required.
Note
1.
Please refer to important information manual for regional service hotline, which is
available on the Philips website support page
.
2. Spare parts are available for use in the repair of the product for minimum three-
year from your original purchase date or 1 year after the end of production,
whichever is longer
.
28
7. Troubleshooting & FAQs
7. Troubleshooting &
FAQs
7.1 Troubleshooting
This page deals with problems that can
be corrected by a user. If the problem
still persists after you have tried these
solutions, contact Philips customer
service representative.
Common Problems
No Picture (Power LED not lit)
• Make sure the power cord is
plugged into the power outlet and
into the back of the Display.
• First, ensure that the power button
on the front of the Display is in the
OFF position, then press it to the
ON position.
No Picture (Power LED is White)
• Make sure the computer is turned
on.
• Make sure the signal cable is
properly connected to your
computer.
• Make sure the Display cable has no
bent pins on the connect side. If
yes, repair or replace the cable.
• The Energy Saving feature may be
activated
Screen says
Attention
Check cable connection
• Make sure the Display cable
is properly connected to your
computer. (Also refer to the Quick
Start Guide).
• Check to see if the Display cable
has bent pins.
• Make sure the computer is turned
on.
AUTO button doesn't function
• The auto function is applicable only
in VGA-Analog mode. If the result is
not satisfactory, you can do manual
adjustments via the OSD menu.
Note
The Auto Function is not applicable in
DVI-Digital mode as it is not necessary.
Visible signs of smoke or sparks
• Do not perform any troubleshooting
steps
• Disconnect the Display from mains
power source immediately for safety
• Contact with Philips customer
service representative immediately.
Imaging Problems
Image is not centered
• Adjust the image position using
the “Auto” function in OSD Main
Controls.
• Adjust the image position using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.
Image vibrates on the screen
• Check that the signal cable is
properly securely connected to the
graphics board or PC.
Vertical flicker appears
• Adjust the image using the “Auto”
function in OSD Main Controls.
29
7. Troubleshooting & FAQs
• Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in
VGA mode.
Horizontal flicker appears
• Adjust the image using the “Auto”
function in OSD Main Controls.
• Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in
VGA mode.
Image appears blurred, indistinct or
too dark
• Adjust the contrast and brightness
on On-Screen Display.
An "after-image", "burn-in" or "ghost
image" remains after the power has
been turned off.
• Uninterrupted display of still or
static images over an extended
period may cause "burn in", also
known as "after-imaging " or
"ghost imaging", on your screen.
"Burn-in", "after-imaging", or
"ghost imaging" is a well-known
phenomenon in LCD panel
technology. In most cases, the
"burned in" or "after-imaging"
or "ghost imaging" will disappear
gradually over a period of time
after the power has been switched
off.
• Always activate a moving screen
saver program when you leave
your Display unattended.
• Always activate a periodic screen
refresh application if your LCD
Display will display unchanging
static content.
• Failure to activate a screen saver,
or a periodic screen refresh
application may result in severe
“burn-in” or “after-image” or “ghost
image” symptoms that will not
disappear and cannot be repaired.
The damage mentioned above is
not covered under your warranty.
Image appears distorted. Text is fuzzy
or blurred.
• Set the PC’s display resolution
to the same mode as Display’s
recommended screen native
resolution.
Green, red, blue, dark, and white dots
appears on the screen
• The remaining dots are normal
characteristic of the liquid crystal
used in today’s technology, Please
refer the pixel policy for more detail.
The "power on" light is too strong and
is disturbing
• You can adjust “power on” light
using the power LED Setup in OSD
main Controls.
For further assistance, refer to the
Service contact information listed in
Important information manual and
contact Philips customer service
representative.
7.2 General FAQs
Q1: When I install my Display what
should I do if the screen shows
'Cannot display this video
mode'?
Ans.:
Recommended resolution for
this Display: 3840 x 2160 @ 60
Hz.
• Unplug all cables, then connect your
PC to the Display that you used
previously.
30
7. Troubleshooting & FAQs
• In the Windows Start Menu, select
Settings/Control Panel. In the
Control Panel Window, select the
Display icon. Inside the Display
Control Panel, select the 'Settings'
tab. Under the setting tab, in box
labelled 'desktop area', move the
sidebar to 3840 x 2160 pixels.
• Open 'Advanced Properties' and
set the Refresh Rate to 60 Hz, then
click OK.
• Restart your computer and repeat
step 2 and 3 to verify that your PC is
set at 3840 x 2160 @ 60 Hz.
• Shut down your computer,
disconnect your old Display and
reconnect your Philips LCD Display.
• Turn on your Display and then turn
on your PC.
Q2: What is the recommended
refresh rate for LCD Display?
Ans.:
Recommended refresh rate in
LCD Displays is 60 Hz, In case of
any disturbance on screen, you
can set it up to 75 Hz to see if
that removes the disturbance.
Q3: What are the .inf and .icm files
on the CD-ROM? How do I install
the drivers (.inf and .icm)?
Ans.: These are the driver files for your
monitor. Follow the instructions
in your user manual to install the
drivers. Your computer may ask
you for monitor drivers (.inf and
.icm files) or a driver disk when
you first install your monitor.
Follow the instructions to
insert the companion CD-ROM
included in this package. Monitor
drivers (.inf and .icm files) will be
installed automatically.
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver
and Display together determine
the available resolutions. You
can select the desired resolution
under Windows
®
Control Panel
with the "Display properties".
Q5: What if I get lost when I am
making Display adjustments via
OSD?
Ans.:
Simply press the
OK
button, then
select 'Reset' to recall all of the
original factory settings.
Q6: Is the LCD screen resistant to
scratches?
Ans.:
In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
Display, make sure that there is
no pressure or force applied to
the panel surface side. This may
affect your warranty conditions.
Q7: How should I clean the LCD
surface?
Ans.:
For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.
Q8: Can I change the color setting of
my Display?
Ans.:
Yes, you can change your color
setting through OSD control as
the following procedures,
• Press "OK" to show the OSD (On
Screen Display) menu
• Press "Down Arrow" to select the
option "Color" then press "OK" to
enter color setting, there are three
settings as below.
31
7. Troubleshooting & FAQs
1.
Color Temperature: The six
settings are 5000K, 6500K,
7500K, 8200K, 9300K and
11500K. With settings in the
5000K range the panel appears
"warm, with a red-white
color tone", while a 11500K
temperature yields "cool,
bluewhite toning".
2.
sRGB: This is a standard setting
for ensuring correct exchange of
colors between different device
(e.g. digital cameras, Displays,
printers, scanners, etc).
3.
User Define: The user can choose
his/her preference color setting
by adjusting red, green blue
color.
Note
A measurement of the color of light
radiated by an object while it is being
heated. This measurement is expressed
in terms of absolute scale, (degrees
Kelvin). Lower Kevin temperatures such
as 2004K are red; higher temperatures
such as 9300K are blue. Neutral
temperature is white, at 6504K.
Q9: Can I connect my LCD Display to
any PC, workstation or Mac?
Ans.:
Yes. All Philips LCD Displays are
fully compatible with standard
PCs, Macs and workstations.
You may need a cable adapter
to connect the Display to your
Mac system. Please contact your
Philips sales representative for
more information.
Q10: Are Philips LCD Displays Plug-
and- Play?
Ans.:
Yes, the Displays are Plug-and-
Play compatible with Windows
10/8.1/8/7.
Q11: What is Image Sticking, or Image
Burn-in, or After Image, or Ghost
Image in LCD panels?
Ans.:
Uninterrupted display of still or
static images over an extended
period may cause "burn in", also
known as "after-imaging" or
"ghost imaging", on your screen.
"Burn-in", "after-imaging", or
"ghost imaging" is a well-known
phenomenon in LCD panel
technology. In most cases, the
"burned in" or "atter-imaging"
or "ghost imaging" will disappear
gradually over a period of
time after the power has been
switched off.
Always activate a moving screen
saver program when you leave
your Display unattended.
Always activate a periodic screen
refresh application if your LCD
Display will display unchanging
static content.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Q12: Why is my Display not showing
sharp text, and is displaying
jagged characters?
Ans.:
Your LCD Display works best at
its native resolution of 3840 x
2160 @ 60 Hz. For best display,
please use this resolution.
Q13: How to unlock/lock my hot key?
Ans.:
Please press for 10
seconds to unlock/lock the hot
key, by doing so, your Display
pops out “Attention” to show
32
7. Troubleshooting & FAQs
the unlock/lock status as shown
below illustrators.
Attention
Display control unlocked
Attention
Display control locked
7.3 Multiview FAQs
Q1: Can I enlarge the PIP sub window
?
Ans.:
Yes, there are 3 sizes to select:
[
Small
], [
Middle
], [
Large
]. You can
press to enter OSD menu.
Select your preferred [
PIP Size
]
option from the [
PIP / PBP
] main
menu.
Q2: How to listen to Audio,
independent of video?
Ans.:
Normally the audio source
is linked to the main picture
source. If you want to change
audio-source input (for example:
listen to your MP3 player
independently regardless of the
video source input), you can
press to enter OSD menu.
Select your preferred [
Audio
Source
] option from the [
Audio
]
main menu.
Please note that the next time
you turn on your Display, the
Display will by default select
the audio source you chose last
time. In case you want to change
it again, you need to go through
the above steps to select your
new preferred audio source,
which then will become the
“default” mode.
U
Q3: Why the sub-windows flickers
when I enable PIP/PBP.
Ans: It’s because the sub-windows
video source is interlace timing(
i-timing), please change sub-
window signal source to be
progressive timing( P-timing).
2019 © TOP Victory Investment Ltd. All rights reserved.
This product has been manufactured by and is sold under
the responsibility of Top Victory Investments Ltd., and Top
Victory Investments Ltd. is the warrantor in relation to this
product. Philips and the Philips Shield Emblem are regis-
tered trademarks of Koninklijke Philips N.V. and are used
under license.
Specications are subject to change without notice.
Version: BDM4350E1T
