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English
English
19
Problems Solutions
An odor is coming
from the air outlet or
filter of the vacuum
cleaner.
• Empty the dustbin and clean the filters frequently.
- As your vacuum cleaner is a new product, it may have a slight
odor for the first 3 months after purchase.
- If you use the vacuum cleaner frequently, accumulated dirt in the
dustbin or dust on the filter may generate an odor.
• Replacement filters are available at your local Samsung service
agent.
Cleaning is finished
but small dust
particles come out of
the brush.
• After cleaning, operate the vacuum for 10 seconds or more to
suction up the small dust particles.
Vacuum cleaner stops
operation during
cleaning.
• As this product has the overheating prevention device of the
motor, product will stop operation temporarily for the following
conditions.
- When the vacuum operates with a full dustbin.
- When the vacuum operates with suction part or brush clogged.
- When the Extension Crevice Tool is used for long hours.
• After correcting the cause of the problem, turn the product
on
again. (This case may differ depending on the ambient temperature.)
Static electricity
occurs when cleaning
a thick and soft mat.
• Materials of a mat (childcare center mat, noise prevention mat for
between floors, etc.) may cause the static electricity.
- Move the brush on a normal floor for a while and clean again, then
the static electricity should disappear.
• This Vacuum cleaner is approved the following.
- The Low Voltage Directive 2014/35/EU
- The EMC Directive 2014/30/EU
Troubleshooting
02. VS6700AL_DJ68-00861C_EN.indd 1902. VS6700AL_DJ68-00861C_EN.indd 19 2021-02-03 �� 3:12:552021-02-03 �� 3:12:55
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