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34
Troubleshooting Guide - Oven Troubleshooting Guide - Oven
Problem Probable causes Solution
The oven doesn’t
work (No heating).
• No power supply (Oven light
and halos are non-operational
as well).
• No gas supply (Gas ovens).
• Check that the circuit breaker
hasn’t tripped and there is no
power outage in your area. If there
is a power outage, you cannot use
the oven until power has been re-
stored.
• The supply to the house may not
be working or there may be an out-
age. Contact your local gas sup-
plier.
One of the oven lights
does not come on,
but the oven works.
The light bulb is loose, or has
blown.
• Ensure the bulb is secure in its
socket.
• Replace the bulb.
Condensation is normal. You can
wipe the drops off the control
panel. If there is frequent or
excessive condensation, make
sure that cabinetry around the
range is moisture-proofed.
Food has high moisture content
or local climate (temperature,
humidity) is contributing to con-
densation.
Condensation around
oven (e.g. on control
panel or top of oven
door.)
Steam coming from
oven vents at the back
of the range.
Moisture from food evaporating
during cooking.
This is normal, especially if you are
cooking large quantities of food in
the oven using a CONVECTION
mode.
The convection fan
does not come on in a
CONVECTION mode.
Technical issue.
Foods over-cooked
or under-cooked.
Incorrect cooking time or
temperature.
Adjust time, temperature, or rack
position.
‘Cracking’ or
‘Popping’ sound.
This is the sound of metal
heating and cooling.
This is normal.
There is a power
failure; can I still use
the oven?
Power outage in your home or
neighborhood.
The oven cannot be used until
power is restored.
Contact Cosmo Customer Support.
Oven will not heat. Oven settings are not
corrected.
Follow instructions in manual sec-
tion "Oven Burner Use", Page 35.
60 61
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