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9
5 You can carry the appliance with one hand by the handle of the iron when the iron is locked on the
iron platform.
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, visit www.philips.com/support for a list
of frequently asked questions or contact the Consumer Care Center in your country.
Problem Possible cause Solution
The iron does not
produce any steam.
There is not enough water in the
water tank.
Fill the water tank. Press and hold the
steam trigger until steam comes out. It
may take up to 30 seconds until steam
comes out.
You did not press the steam
trigger.
Press and hold the steam trigger until
steam comes out.
The steam function has
been disabled until you have
performed the Calc-Clean
process.
Perform the Calc-Clean process to
restore the steam function. (see chapter
‘Cleaning and maintenance’)
At the start of your ironing
session, the steam trigger has
not been pressed long enough.
Press and hold the steam trigger until
steam comes out. It may take up to 30
seconds until steam comes out.
No steam comes out of
the soleplate, the light
of the CALC CLEAN
button ashes and the
appliance beeps.
You have not done or have
not completed the Calc-Clean
process.
Perform the Calc-Clean process to
enable the steam function again (see
chapter ‘Cleaning and maintenance’).
Water droplets come
out of the soleplate.
After the Calc-Clean process
remaining water may drip out of
the soleplate.
Wipe the soleplate dry with a piece of
cloth. If the Calc-Clean light still ashes
and the appliance still beeps, perform
the Calc-Clean process (see chapter
‘Cleaning and maintenance’).
You have used the steam boost
function too frequently.
Use the steam boost function only for
stubborn creases. It is recommended not
to use it for more than 5 times within 3
minutes.
The Calc-Clean process has not
been completed.
You have to perform the Calc-Clean
process again (see chapter ‘Cleaning and
maintenance’).
Steam condenses into water in
the hose when you use steam
for the rst time or have not
used it for a long time.
This is normal. Hold the iron away from
the garment and press the steam trigger.
Wait until steam instead of water comes
out of the soleplate.
Dirty water and
impurities come out of
the soleplate.
Impurities or chemicals present
in the water have deposited
in the steam vents and/or
soleplate.
Perform the Calc-Clean process
regularly (see chapter ‘Cleaning and
maintenance’).
Water ushes out of
the soleplate.
You have accidentally started
the Calc-Clean process
(see chapter ‘Cleaning and
maintenance’).
Switch o the appliance. Then switch it
back on again. Let the iron heat up until
the ‘iron ready’ light lights up steadily.
The Calc-Clean
process does not start.
You have not pressed the
CALC-CLEAN button for
2 seconds until the appliance
started beeping.
See chapter ‘Cleaning and maintenance’.
English
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