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31
TROUBLESHOOTING
All models
PROBLEM POSSIBLE CAUSES WHAT TO DO
Fault icon
illuminates on the
internal control
panel and an
alarm sounds
when the fresh
food compartment
door is opened.
– Count the number of beeps
made, and record the number and
sequence of temperature lights
displayed on the internal control
panel.
Contact Customer Care Center.
Water in the
vegetable bins.
Condensation is formed by
the water produced by fruit
and vegetables.
A small amount of condensation is
beneficial for fruit and vegetable
storage.
Wipe out water with a cloth.
Exterior of cabinet
is warm.
This is normal. –
Condensation
on outside of
refrigerator/
freezer.
Not unusual during periods
of high humidity.
Wipe dry.
Condensation
inside fridge
compartment.
Frequent or long door
openings.
Minimize door openings.
Door gasket leaking. Check that gasket is sitting flat and
sealing tightly.
Not unusual during periods
of high humidity.
Wipe dry.
Tray/bin does not
slide in and out
evenly.
Packaging trapped. Check to ensure no food or
packaging is trapped behind the
tray/bin.
Ice cubes taste
tainted.
Unsealed packages may be
transmitting odor/taste.
Discard ice cubes and clean ice
storage bin. See ‘Cleaning Care’
section.
Wrap or cover strong smelling
foods.
Excessive gasket
noise.
May be due to a build up of
dirt and/or grime.
See ‘Cleaning Care’ section.
Door not closing. An obstruction is blocking
door closing.
Move obstruction.
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