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• Do not attempt to dismantle or charge the batteries. Keep away
from fire.
• Follow battery manufacturers' instructions when installing new
batteries (battery type CR 2032).
• Limited functionality is available without the remote control (see
'Control without the remote').
Automatic cut-out
• If the appliance is tilted by over 5° the display will show a ‘tilted’
graphic. If after 15 minutes the appliance is not levelled it will
switch ’OFF’.
• If the appliance has been tilted make sure it is level and clear up
any spillage.
Troubleshooting
• Do not carry out any maintenance or repair work other than that
shown in this Dyson Operating Manual, or advised by the Dyson
Customer Care Helpline.
• An F3 failure message means the appliance is too cold. The
appliance will operate when it is above 5°C (41°F). If other failure
messages are displayed, contact the Dyson Helpline.
• If the UV-C emitter is exposed for any reason the appliance will
switch ‘OFF’.
• If the piezo or UV-C emitter needs to be replaced, contact the
Dyson Helpline.
AUSTRALIAN CONSUMER LAW
The details of the Dyson guarantee are set out below. In addition to
your rights under the Dyson guarantee, we also provide the following
statement as required by the Australian Consumer Law: In Australia,
your Dyson appliance comes with statutory guarantees that cannot
be excluded under the Australian Consumer Law. You are entitled to
a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also
entitled to have your Dyson appliance repaired or replaced if it fails to
be of acceptable quality and the failure does not amount to a major
failure.
DYSON 2 YEAR GUARANTEE
TERMS AND CONDITIONS OF YOUR DYSON 2 YEAR GUARANTEE.
• The Dyson guarantee becomes effective from the date of
purchase.
• All work will be carried out by Dyson Appliances (Aust) Pty Ltd.,
Avery Robinson Ltd. (NZ) or their authorised agents.
• Any parts replaced by Dyson or its service agents will become the
property of Dyson Appliances (Aust) Pty Ltd. or Avery Robinson
Ltd. (NZ).
• The repair or replacement of your Dyson appliance under
the Dyson guarantee will not extend the period of the Dyson
guarantee.
• The Dyson guarantee provides benefits which are additional to
and do not affect your statutory rights as a consumer.
• You must provide proof of (both the original and any subsequent)
delivery/purchase before any work can be carried out on your
Dyson appliance. Without this proof, any work carried out
pursuant to the Dyson guarantee and any associated delivery
charges (both to and from us) will be at your cost, subject to your
statutory rights and remedies as a consumer. Please keep your
receipt or delivery note.
WHAT IS COVERED
Your Dyson guarantee covers:
• The repair or replacement of your Dyson appliance if your
Dyson appliance is found to be defective due to faulty materials,
workmanship or function within 2 years of purchase or delivery (if
any part is no longer available or out of manufacture, Dyson will
replace it with a functional replacement part).
• This Dyson guarantee will only be valid if the appliance is used in
the country in which it was sold.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product
where a defect is the result of:
• Accidental damage, faults caused by negligent use or care,
misuse, neglect, carelessness or operation or handling of the
appliance which is not in accordance with the Dyson Operating
Manual.
• Use of the appliance for anything other than normal domestic
household purposes.
• Use of parts not assembled or installed in accordance with the
instructions of Dyson.
• Use of parts and accessories which are not genuine Dyson
components.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or
its authorised agents.
• Normal wear and tear (e.g. fuse, brush bar etc.).
If you are in any doubt as to what is covered by your guarantee,
please contact the Dyson Helpline.
REGISTERING YOUR DYSON GUARANTEE
To help us ensure you receive prompt and efficient service, please
register as a Dyson appliance owner. There are three ways to do this:
• Online:
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
• By calling the Dyson Customer Care Helpline.
• By completing and returning the enclosed form to us by mail.
This will confirm ownership of your Dyson appliance in the event of an
insurance loss, and enable us to contact you if necessary.
ABOUT YOUR PRIVACY
• Dyson may use this information for future marketing and research
purposes (including sending commercial electronic messages)
and may disclose it to third parties for the purposes of providing
the services you have requested or to our business partners or
professional advisers.
• If you wish to access your personal information or see our full
privacy policy, please contact us at: aucustomercare@dyson.com
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials.
Please dispose of this product responsibly and recycle where possible.
The battery should be removed from the product before disposal.
Dispose of or recycle the battery in accordance with local ordinances
or regulations.
When your Dyson appliance reaches the end of its life, we are
responsible for its safe disposal. You can send your old Dyson
appliance back to us (at our cost) and we will organise for it to be
recycled. Please note that not all parts are recyclable. Recycling of
parts is subject to the capabilities of 3rd party suppliers. Available in
Australia only.
Simply:
1. Box up your old Dyson appliance.
2. Take the package to your local post office and send to the address
below:
Dyson We Recycle
Reply Paid 83215
Dyson Service Centre
8–10 Mangrove Lane
Taren Point, NSW 2229
PRODUCT INFORMATION
Please note: Small details may vary from those shown.
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