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Troubleshooting
Symptom Cause Action
The display
automatically
returns to the
ordinary dis-
play.
You did not per-
form any opera-
tion within
about 30 sec-
onds.
Perform operation
again.
The repeat
play range
changes un-
expectedly.
Depending on
the repeat play
range, the se-
lected range
may change
when another
folder or track is
being selected
or during fast
forwarding/re-
versing.
Select the repeat
play range again.
A subfolder is
not played
back.
Subfolders can-
not be played
when FLD (fold-
er repeat) is se-
lected.
Select another re-
peat play range.
NO XXXX ap-
pears when a
display is
changed (NO
TITLE, for ex-
ample).
There is no em-
bedded text in-
formation.
Switch the display
or play another
track/file.
The unit is
malfunction-
ing.
There is inter-
ference.
You are using a
device, such as
a cellular
phone, that
transmits elec-
tric waves near
the unit.
Move electrical
devices that may
be causing the in-
terference away
from the unit.
Symptom Cause Action
The sound
from the
Bluetooth
audio source
is not played
back.
There is a call in
progress on a
Bluetooth con-
nected cellular
phone.
The sound will be
played back when
the call is termi-
nated.
A Bluetooth
connected cel-
lular phone is
currently being
operated.
Do not operate
the cellular phone
at this time.
A call was
made with a
Bluetooth con-
nected cellular
phone and then
immediately ter-
minated. As a
result, commu-
nication be-
tween this unit
and the cellular
phone was not
terminated
properly.
Reconnect the
Bluetooth con-
nection between
this unit and the
cellular phone.
Error messages
When you contact your dealer or your nearest
Pioneer Service Center, be sure to note the error
message.
Common
Message Cause Action
AMP ERROR Unit fails to op-
erate or speaker
connection is
incorrect; pro-
tective circuit is
activated.
Check the speak-
er connection. If
the message fails
to disappear even
after the engine is
switched off/on,
contact your deal-
er or an author-
ized Pioneer
Service Station
for assistance.
CD player
Message Cause Action
ERROR-07,
11, 12, 17, 30
The disc is dirty. Clean the disc.
The disc is
scratched.
Replace the disc.
ERROR-07,
10, 11, 12,
15, 17, 30,
A0
There is an elec-
trical or me-
chanical error.
Turn the ignition
switch OFF and
back ON, or
switch to a differ-
ent source, then
back to the CD
player.
ERROR-15 The inserted
disc is blank.
Replace the disc.
ERROR-23 Unsupported
CD format.
Replace the disc.
FORMAT
READ
Sometimes
there is a delay
between the
start of playback
and when you
start to hear any
sound.
Wait until the
message disap-
pears and you
hear sound.
Message Cause Action
NO AUDIO The inserted
disc does not
contain any
playable files.
Replace the disc.
SKIPPED The inserted
disc contains
DRM protected
files.
Replace the disc.
PROTECT All the files on
the inserted
disc are em-
bedded with
DRM.
Replace the disc.
USB storage device/iPod
Message Cause Action
FORMAT
READ
Sometimes
there is a delay
between the
start of playback
and when you
start to hear any
sound.
Wait until the
message disap-
pears and you
hear sound.
NO AUDIO There are no
songs.
Transfer the audio
files to the USB
storage device
and connect.
The connected
USB storage de-
vice has secur-
ity enabled.
Follow the USB
storage device in-
structions to dis-
able the security.
SKIPPED The connected
USB storage de-
vice contains
files embedded
with Windows
Mediaรค DRM 9/
10.
Play an audio file
not embedded
with Windows
Media DRM 9/10.
Additional information
20
Appendix
Additional information
En
<QRD3123-A/N>20
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