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The induction hob or a
cooking zone has turned
itself off
unexpectedly, a tone
sounds and an error
code is displayed
(typically alternating
with one or two digits in
the cooking timer
display).
Technical fault.
Please note down the error
letters and numbers, switch
the power to the induction hob
off at the wall, and contact a
qualified technician.
8. Failure Display and Inspection
The induction hob is equipped with a self diagnostic function. With this test the technician is able to check
the function of several components without disassembling or dismounting the hob from the working
surface.
Troubleshooting
1) Failure code occur during customer using & Solution;
Failure code
Problem
Solution
Auto-Recovery
E1
Supply voltage is above the rated voltage.
Please inspect whether power supply is
normal.
Power on after the power supply is normal.
E2
Supply voltage is below the rated voltage.
E3
High temperature of ceramic plate sensor .
（1#）
Wait for the temperature of ceramic plate
return to normal.
Touch “ON/OFF” button to restart unit.
E4
High temperature of ceramic plate sensor .
（2#）
E5
High temperature of IGBT .（1#）
Wait for the temperature of IGBT return to
normal.
Touch “ON/OFF” button to restart unit.
Check whether the fan runs smoothly;
if not , replace the fan.
E6
High temperature of IGBT.（2#）
No Auto-Recovery
F3/F6
Ceramic plate temperature sensor failure-
-short circuit. (F3 for 1#,F6 for2#)
Check the connection or replace the
ceramic plate temperature sensor.
F4/F7
Ceramic plate temperature sensor
failure--open circuit. (F4 for 1#,F7 for2#)
F5/F8
Ceramic plate temperature sensor
failure—invalid . (F5 for 1#,F8 for2#)
F9/FA
Temperature sensor of the IGBT failure.
（short circuit/open circuit for 1#）
Replace the power board.
FC /FD
Temperature sensor of the IGBT failure.
（short circuit/open circuit for 2#）
EN-16
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