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Help Guide
Wireless Noise Canceling Stereo Headset
h.ear on Wireless NC (MDR-100ABN)
Unable to connect the headset to a BLUETOOTH device with one-touch
connection (NFC)
Keep the smartphone close to the headset until the smartphone reacts. If you fail to connect, move the smartphone slowly on
the N-Mark of the headset.
Check that the NFC function of the smartphone is set to on.
If the smartphone is in a case, remove it.
NFC reception sensitivity varies depending on the device. If you repeatedly fail to connect the headset with a smartphone by
one touch, connect it to the headset by on-screen operation on the smartphone.
You cannot make a one-touch connection (NFC) while charging the battery because the headset cannot be turned on. Finish
charging first, and then make the one-touch connection (NFC).
You are using a smartphone with Android 2.3.3 up to Android 4.0.4, but has not installed the one-touch connection app “NFC
Easy Connect.”
You cannot make a one-touch connection (NFC) when the headphone cable is connected to the INPUT jack. Remove the
headphone cable from the headset.
Related Topic
One-touch connection (NFC) with a smartphone (Android 4.1 or later)
One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less than Android 4.1)
4-590-741-11(1) Copyright 2016 Sony Corporation
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