Electric Range
User manual
NE59M6850**
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WARNING
To reduce the risk of tipping the range, the range must be secured
by a properly installed Anti-Tip device. AFTER THE RANGE HAS
BEEN INSTALLED, CONFIRM THAT THE ANTI-TIP DEVICE HAS BEEN
PROPERLY INSTALLED AND VERIFY THAT THE ANTITIP DEVICE
IS PROPERLY ENGAGED. Refer to the installation manual for
instructions.
a) If the anti-tip device is not installed, a child or adult can tip
the range and be killed.
b) Verify that the anti-tip device has been properly installed
and engaged at the rear right (or rear left) of the range
bottom.
c) If you move the range and then move it back into place,
ensure the antitip device is re-engaged at the right or left
rear of the range bottom.
d) Do not operate the range without the anti-tip device in
place and engaged.
e) Failure to do so can result in death or serious burns to
children or adults.
WARNING
Do not step, lean, or sit on the doors of the range. You can cause
the range to tip, resulting in burns or serious injuries.
Conrm that the Anti-Tip device is installed properly. Then, to
verify that the Anti-Tip device is engaged, grasp the top rear
edge of the range and carefully attempt to tilt it forward. The
Anti-Tip device should prevent the range from tilting forward
more than a few inches.
If you pull the range out from the wall for any reason, make sure
the antitip device is properly engaged when you push the range
back against the wall. If it is not, there is a risk of the range
tipping over and causing injury if you or a child stand, sit, or
lean on the open door.
Never completely remove the leveling legs. If you remove the
leveling legs, the range will not be secured to the anti-tip device
properly.
Anti-tip device
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Regulatory Notice
FCC STATEMENT:
This equipment has been tested and found to comply within the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorienting or relocating the receiving antenna
• Increasing the separation between the equipment and receiver
• Connecting the equipment to an outlet that is on a different circuit
than the radio or TV.
• Consulting the dealer or an experienced radio/TV technician for
help.
1. FCC Notice
CAUTION
FCC CAUTION: Any changes or modications not expressly approved
by the party responsible for compliance could void the user’s
authority to operate the equipment.
This device complies with Part 15 of FCC Rules. Operation is Subject
to following two conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received including
interference that cause undesired operation.
For products sold in the US and Canadian markets, only channels
1–11 are available. You cannot select any other channels.
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Regulatory Notice
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits
set forth for an uncontrolled environment. This equipment should be
installed and operated so there is at least 8 inches (20 cm) between
the radiator and your body. This device and its antenna(s) must not
be co-located or operated in conjunction with any other antenna or
transmitter.
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated so there is at least 8 inches (20 cm) between
the radiator and your body. This device and its antenna(s) must not
be co-located or operated in conjunction with any other antenna or
transmitter.
2. IC Notice
The term “IC” before the radio certication number only signies
that Industry Canada technical specications were met. Operation
is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the
device.
This Class B digital apparatus complies with Canadian ICES-003.
For products sold in the US and Canadian markets, only channels
1–11 are available. You cannot select any other channels.
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Contents
Contents
Important safety instructions 6
Introducing your new range 20
Overview 20
What’s included with your range 20
Dual Door™ 21
How to use the upper door 21
How to use the full door 21
Before you begin 22
Energy saving tips 22
Cooktop cooking 22
About cooktop cooking 22
How to set the appliance for cooktop cooking 24
Using the proper cookware 26
Choosing the proper cookware 26
Protecting the smoothtop 27
Operating the oven 27
The oven control panel 27
Setting the clock 28
Setting the kitchen timer 29
Timed cooking 29
Delay Start 30
Turning the oven light on and off 30
Minimum and maximum settings 30
Twin cooking mode temperature setting ranges 31
Using the oven racks 32
Using the partition 34
Baking 34
Convection baking 35
Convection roasting 36
Broiling 36
Using the easy cook feature 37
Using the favorite cook feature 38
Using the keep warm feature 38
Using the smart control feature 39
Using the sabbath feature 40
Extra features 41
Maintaining your appliance 43
Self-cleaning 43
Steam-cleaning 44
Care and cleaning of the oven 45
Care and cleaning of the glass cooktop 46
Removing and replacing the oven door 48
Removing and replacing the storage drawer 49
Changing the oven light 49
Troubleshooting 50
Troubleshooting 50
Information codes 54
Warranty (U.S.A) 55
Warranty (CANADA) 57
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Important safety instructions
Important safety instructionsImportant safety instructions
Read and follow all instructions before using your oven to prevent
the risk of re, electric shock, personal injury, or damage when using
the range. This guide does not cover all possible conditions that may
occur. Always contact your service agent or manufacturer about
problems that you do not understand.
WHAT YOU NEED TO KNOW ABOUT
SAFETY INSTRUCTIONS
Warnings and Important Safety Instructions in this manual do not
cover all possible conditions and situations that may occur. It is
your responsibility to use common sense, caution, and care when
installing, maintaining, and operating your oven.
Important safety symbols and precautions
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury
or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury
or property damage.
CAUTION
To reduce the risk of re, explosion, electric shock, or personal injury
when using your oven, follow these basic safety precautions.
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions explicitly.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
Call the service center for help.
Note
These warning signs are here to prevent injury to you and others.
Please follow them explicitly.
After reading this section, keep it in a safe place for future reference.
STATE OF CALIFORNIA PROPOSITION
65 WARNING US ONLY
WARNING : This product contains chemicals known to the State of
California to cause cancer and birth defects or other reproductive harm.
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Important safety instructions
FOR YOUR SAFETY
When using electrical appliances, you should follow basic safety
precautions, including the following:
CAUTION
• Use this appliance only for its intended purpose as described in
this Owner’s Manual.
• Potentially hot surfaces include the cooktop, areas facing the
cooktop, the oven vent opening, surfaces near the opening, and
crevices around the oven door.
Be sure your appliance is properly installed and grounded by a
qualied technician.
User servicing - Do not repair or replace any part of the
appliance unless specically recommended in this manual. All
other servicing should be referred to a qualied technician.
Always disconnect the power to the appliance before servicing
by removing the fuse or switching off the circuit breaker.
• Do not enter the oven.
• Do not store items of interest to children in cabinets above a
range or on the back guard of a range. Children climbing on
the range to reach items could be seriously injured.
• Do not leave children alone. Never leave children alone or
unattended in an area where this appliance is in use. They
should never be allowed to sit or stand on any part of the
appliance.
• Never use your appliance for warming or heating the room.
• Do not use water on grease res. Turn off the oven to avoid
spreading the ames. Smother the re or ames by closing
the door or use a dry chemical, baking soda, or foam-type
extinguisher.
• Avoid scratching or impacting glass doors, cooktops, or
control panels. Doing so may lead to glass breakage. Do not
cook on a product with broken glass. Shock, re, or cuts may
occur.
• If there is a re in the oven during self-clean, turn the oven
off and wait for the re to go out. Do not force the door
open. Introduction of fresh air at self-clean temperatures may
lead to a burst of ame from the oven. Failure to follow this
instruction may result in severe burns.
• If the oven is heavily soiled with oil, self-clean the oven
before using the oven again. Leaving the oil in place creates
a risk of re.
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Important safety instructions
Important safety instructions
• The appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of
the appliance by a person responsible for their safety.
SURFACE COOKING UNITS
• Never leave surface units unattended at high heat settings.
Boilovers cause smoking and greasy spillovers that may
ignite.
• Protective Liners – Do not use aluminum foil to line surface
unit drip bowls or oven bottoms, except as suggested in the
manual. Improper installation of these liners may result in a
risk of electric shock or re.
• To avoid oil spillover and re, use a minimum amount of oil
when shallow pan-frying and avoid cooking frozen foods that
have excessive amounts of ice.
• Do not lift the cooktop. Lifting the cooktop can damage the
range and cause the range to malfunction.
• Do not operate the cooktop without cookware. If the cooktop
operates without cookware, the control knobs will become
hot.
• Never use the glass cooktop surface as a cutting board.
• Wipe up heavy soil on the oven bottom with a paper tower
or rag before self-cleaning. Self-cleaning the oven when there
is heavy soil on the oven bottom requires longer cleaning
cycles and produces more smoke.
• Storage in or on the appliance. Do not store ammable
materials in the oven or near the surface units. Be sure all
packing materials are removed from the appliance before
operating it. Keep plastics, clothes, and paper away from
parts of the appliance that may become hot.
• Wear proper apparel. Never wear loose-tting or hanging
garments while using the appliance.
• Use only dry potholders. Placing moist or damp potholders
on hot surfaces may result in burns from steam. Do not let
the potholder touch hot heating elements. Do not use a towel
or other bulky cloth.
• Teach children not to play with the controls or any other part
of the range.
• For your safety, do not use high-pressure water cleaners or
steam jet cleaners.
• If the power cord is damaged, it must be replaced by the
manufacturer, its service agent, or similarly qualied persons
to avoid creating a hazard.
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Important safety instructions
• Cleaning. Read and follow all instructions and warnings on
the cleaning cream labels.
• Be sure you know which control knob operates each surface
unit. Make sure you turned on the correct surface unit.
• Always turn the surface units off before removing cookware.
• When preparing aming foods under the hood, turn the fan
on.
• Keep an eye on foods being fried at high or medium high
heat settings.
• Do not store heavy items above the cooktop surface that
could fall and damage it.
• Do not Use Decorative Surface Element Covers – If an
element is accidentally turned on, the decorative cover
will become hot and possibly melt. Burns will occur if the
hot covers are touched. Damage may also be done to the
cooktop.
• Proper Installation - Be sure your appliance is properly
installed and grounded by a qualied technician.
• Use care when touching the cooktop. The glass surface of the
cooktop will retain heat after the controls have been turned
off.
• Be careful when placing spoons or other stirring utensils on
the glass cooktop surface when it is in use. They may become
hot and could cause burns.
• Use proper pan sizes. This appliance is equipped with surface
units of different sizes. Select pots and pans that have
at bottoms large enough to cover the surface area of the
heating element. Using undersized cookware will expose a
portion of the heating element to direct contact and may
result in the ignition of clothing. Matching the size of the pot
or pan to the burner will also improve efciency.
• Utensil Handles Should Be Turned Inward and Not Extend
Over Adjacent Surface Units – To reduce the risk of
burns, ignition of ammable materials, or spillage due to
unintentional contact with utensils, position utensil handles
so that they are turned inward and do not extend over
adjacent surface units.
• Glazed cooking utensils. Only certain types of glass, glass/
ceramic, ceramic, earthenware, or other glazed cookware can
be used for rangetop service without breaking due to sudden
changes in temperature.
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Important safety instructions
Important safety instructions
WARNING
• Ensure that the appliance is switched off before replacing the
lamp to avoid the possibility of electric shock.
• The range should not be placed on a base.
CHILD SAFETY
WARNING
• This appliance is not intended for use by young children or inrm
persons without the adequate supervision of a responsible adult.
• Young children should be supervised to ensure that they do not
play with the appliance.
• Keep children away from the door when opening or closing it as
they may bump themselves on the door or catch their ngers in
the door.
• The cooking zones will become hot when you cook. To keep small
children from being burned, always keep them away from the
appliance while you are cooking.
• During self-cleaning, the surfaces may get hotter than usual. Keep
small children away from the range when it is in the self-cleaning
mode.
• The appliance should be serviced only by qualied service
personnel. Repairs carried out by unqualied individuals may
cause injury or a serious malfunction. If your appliance is in
need of repair, contact a Samsung authorized service center.
Failure to follow these instructions may result in damage and
void the warranty.
• Flush - mounted appliances may be operated only after they
have been installed in cabinets and workplaces that conform
to the relevant standards. This ensures that the appliances
are installed in compliance with the appropriate safety
standards.
• If your appliance malfunctions or if fractures, cracks, or splits
appear:
- switch off all cooking zones
- unplug the range from the AC wall outlet
- contact your local Samsung service center.
WARNING
If the surface is cracked, switch off and unplug the appliance to avoid
the possibility of electrical shock. Do not use your cooktop until the
glass surface has been replaced.
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Important safety instructions
• Use care when opening the door. Let hot air or steam escape
before you remove food from or put food into the oven.
• Protective liners. Do not use aluminum foil to line the oven
bottoms, except as suggested in the manual. Improper
installation of these liners may result in a risk of electric
shock or re.
• Keep oven vent ducts unobstructed. The oven vent is located
above the right rear surface unit. This area could become hot
during oven use. Never block this vent or place plastic or
heat-sensitive items on it.
• Placement of oven racks. Always place oven racks in the
desired location while the oven is cool. If the rack must be
moved while the oven is hot, use potholders. Do not let the
potholders come in contact with the hot heating element in
the oven.
• Do not allow aluminum foil or a meat probe to contact the
heating elements.
• During use, the appliance becomes hot.
Care should be taken to avoid touching heating elements
inside the oven.
• Do not use harsh abrasive cleaners or sharp metal scrapers to
clean the oven door glass. They can scratch the surface which
may result in the glass shattering.
WARNING
Accessible parts may become hot during use. To avoid burns, young
children should be kept away.
OVEN
• DO NOT TOUCH THE HEATING ELEMENTS OR INTERIOR
SURFACES OF THE OVEN. Heating elements may be hot even
though they are dark in color. Interior surfaces of an oven
become hot enough to cause burns. During and after use, do
not touch or let clothing or other ammable materials contact
the heating elements or interior surfaces of the oven until
they have had sufcient time to cool. Other surfaces of the
appliance may become hot enough to cause burns. Among
these surfaces are oven vent openings and surfaces near
these openings, the oven door, and the window of the oven
door.
• Do not heat unopened food containers. The build-up of
pressure may cause the container to burst and result in
injury.
• Do not use the oven to dry newspapers. If overheated,
newspapers can catch on re.
• Do not use the oven for a storage area. Items stored in an
oven can ignite.
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Important safety instructions
Important safety instructions
• Before operating the self-clean cycle, wipe grease and food
soils from the oven. Excessive amounts of grease may ignite,
leading to smoke damage to your home.
• Do not use any commercial oven cleaner or oven liner
protective coating of any kind in or on the outside of the
oven.
• Remove the nickel oven shelves from the oven before you
begin the self-cleaning cycle or they may discolor.
• If the self-clean mode malfunctions, turn the oven off and
disconnect the power supply. Have it serviced by a qualied
technician.
• Excess spillage must be removed before you run the self-
cleaning cycle.
VENTILATING HOOD
• Clean ventilating hoods frequently. Do not let grease
accumulate on the hood or lter.
• When aming foods under the hood, turn the fan on.
CAUTION
Do not attempt to operate the oven during a power failure. If the
power fails, always turn the oven off. If the oven is not turned off
and the power returns, the oven may begin to operate again. Food
left unattended could catch re or spoil.
SELFCLEANING OVENS
Do not clean the door gasket. The door gasket is essential for
a good seal. Care hould be taken not to rub, damage, or move
the gasket.
• Never keep pet birds in the kitchen. Birds are extremely
sensitive to the fumes released during an oven self-clean
cycle. Fumes may be harmful or fatal to birds. Move birds to
a well-ventilated room.
• Clean only the parts listed in this manual in the self-clean
cycle. Before self-cleaning the oven, remove the partition,
rack, utensils, and any food.
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Important safety instructions
CRITICAL INSTALLATION WARNINGS
WARNING
• This appliance must be installed by a qualied technician or
service company.
- Failing to have a qualied technician install the range may
result in electric shock, re, an explosion, problems with
the product, or injury.
• Unpack the oven, remove all packaging material and examine
the oven for any damage such as dents on the interior or
exterior of the oven, broken door latches, cracks in the
door, or a door that is not lined up correctly. If there is any
damage, do not operate the oven and notify your dealer
immediately.
• Plug the power cord into a properly grounded outlet with
the proper conguration. Your oven should be the only item
connected to this circuit.
• Keep all packaging materials out of the reach of children.
Children may use them for play and injure themselves.
GLASS/CERAMIC COOKING SURFACES
• DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS.
Surface units may be hot even though they are dark in color.
Areas near surface units may become hot enough to cause
burns. During and after use, do not touch, or let clothing or
other ammable materials contact the surface units or areas
near the units until they have had sufcient time to cool.
Among these areas are the cook-top and the facing of the
cook-top.
• Do not cook on a broken cooktop. If the cooktop should
break, cleaning solutions and spillovers may penetrate the
broken cook-top and create a risk of electric shock. Contact a
qualied technician immediately.
Clean the cooktop with caution. If a wet sponge or cloth is used
to wipe spills on a hot cooking area, be careful to avoid steam
burns. Some cleaners can produce noxious fumes if applied to a
hot surface.
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Important safety instructions
Important safety instructions
• Do not install this appliance in a humid, oily, or dusty
location, or in a location exposed to direct sunlight or water
(rain drops).
- This may result in electric shock or re.
• Do not use a damaged power cord or loose wall socket.
- This may result in electric shock or re.
• Do not pull or excessively bend the power cord.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a
heavy object on the power cord, or insert the power cord
between objects.
- This may result in electric shock or re.
If the power cord is damaged, contact your nearest Samsung
service center.
• Install your appliance on a hard, level oor that can support
its weight.
- Failing to do so may result in abnormal vibrations, noise,
or problems with the product.
• This appliance must be properly grounded.
• Do not ground the appliance to a gas pipe, plastic water pipe,
or telephone line.
- This may result in electric shock, re, an explosion, or
problems with the product
• Do not cut or remove the ground prong from the power cord
under any circumstances.
• Connect the oven to a circuit that provides the correct
amperage.
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Important safety instructions
• Always observe safety precautions when using your
oven. Never try to repair the oven on your own - there is
dangerous voltage inside. If the oven needs to be repaired,
contact an authorized Samsung service center near you.
• If you use the appliance when it is contaminated by foreign
substances such as food waste, it may result in a problem
with the appliance.
• Take care when removing the wrapping from food taken out
of the appliance.
- If the food is hot, hot steam may be emitted abruptly when
you remove the wrapping and this may result in burns.
• Do not attempt to repair, disassemble, or modify the
appliance yourself.
- Since a high voltage current enters the product chassis, it
may result in electric shock or re.
- When a repair is needed, contact your nearest Samsung
service center.
• If any foreign substance such as water has entered the
appliance, contact your nearest Samsung service center.
- Failing to do so may result in electric shock or re.
CRITICAL USAGE WARNING
CAUTION
• If the appliance is ooded by any liquid, please contact your
nearest Samsung service center. Failing to do so may result in
electric shock or re.
• If the appliance produces a strange noise, a burning smell, or
smoke, unplug the power plug immediately and contact your
nearest service center.
- Failing to do so may result in electric shock or re
• In the event of a gas leak (such as propane gas, LP gas, etc.),
ventilate the area immediately. Do not touch the power cord.
Do not touch the appliance.
- A spark may result in an explosion or re.
• Take care not to contact the oven door, heating elements, or
any of the other hot parts with your body while cooking or
just after cooking.
- Failing to do so may result in burns.
• If materials inside the oven should ignite, keep the oven door
closed, turn the oven off and disconnect the power cord, or
shut off power at the fuse or circuit breaker panel. If the door
is opened, the re may spread.
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Important safety instructions
Important safety instructions
• Do not use or place ammable sprays or objects near the
oven.
- Flammable items or sprays can cause res or an explosion.
• Do not insert ngers, foreign substances, or metal objects
such as pins or needles into inlets, outlets, or holes. If foreign
substances are inserted into any of these holes, contact your
product provider or nearest Samsung service center.
• Do not tamper with or make any adjustments or repairs to
the door. Under no circumstances should you remove the
door or outer shell of the oven.
• Do not store or use the oven outdoors.
• Never use this appliance for purposes other than cooking.
- Using the appliance for any purpose other than cooking
may result in re.
• Open the cap or stopper of sealed containers (herb tonic tea
bottle, baby bottle, milk bottle and so on) before heating
them. Make a hole in food items that have shells (eggs,
chestnuts, etc) with a knife before cooking them.
- Failing to do so may result in burns or injury.
• Never heat plastic or paper containers and do not use them
for cooking.
- Failing to do so may result in re.
• Do not touch the power cord with wet hands.
- This may result in electric shock.
• Do not turn the appliance off while an operation is in
progress.
- This may cause a spark and result in electric shock or re.
• Keep all packaging materials well out of the reach of children,
as packaging materials can be dangerous to children.
- If a child places a plastic bag over his or her head, the child
can suffocate.
• Do not let children or any person with reduced physical,
sensory, or mental capabilities use this appliance
unsupervised.
• Make sure that the appliance’s controls and cooking areas are
out of the reach of children.
- Failing to do so may result in electric shock, burns, or
injury.
• Do not touch the inside of the appliance immediately after
cooking. The inside of the appliance will be hot.
- Failing to do so may result in burns.
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Important safety instructions
USAGE CAUTIONS
CAUTION
• If the surface is cracked, turn the appliance off.
- Failing to do so may result in electric shock.
• Dishes and containers can become hot. Handle with care.
• Hot foods and steam can cause burns. Carefully remove
container coverings, directing the steam away your hands
and face.
• Remove lids from baby food jars before heating. After
heating baby food, stir well to distribute the heat evenly.
Always test the temperature by tasting before feeding the
baby. The glass jar or the surface of the food may appear to
be cooler than the interior, which can be hot enough to burn
an infant’s mouth.
• Take care as beverages or food may be very hot after
heating.
- Especially when feeding a child. Make sure the food has
cooled sufciently.
• Do not heat food wrapped in paper from magazines,
newspapers, etc.
- This may result in re.
• Do not open the door when the food in the oven is burning.
- If you open the door, it causes an inow of oxygen and
may cause the food to ignite.
• Do not apply excessive pressure to the door or the inside
of the appliance. Do not strike the door or the inside or the
appliance.
- Hanging on to the door may result in the product falling
and cause serious injury.
- If the door is damaged, do not use the appliance. Contact a
service center.
• Do not hold food in your bare hands during or immediately
after cooking.
- Use cooking gloves. The food may be very hot and you
could burn yourself.
• Pot handles and oven surfaces may be hot enough to cause
burns after cooking.
- Use a cooking glove or gloves.
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Important safety instructions
Important safety instructions
• Do not put your face or body close to the appliance while
cooking or when opening the door just after cooking.
- Take care that children do not come too close to the
appliance.
- Failing to do so may result in children burning themselves.
• Do not place food or heavy objects over the edge of the oven
door.
- If you open the door, the food or object may fall and this
may result in burns or injury.
• Do not abruptly cool the door, the inside of the appliance, or
a dish by pouring water over it during or just after cooking.
- This may result in damage to the appliance. The steam or
water spray may result in burns or injury.
• Do not operate the oven while empty except for self-cleaning.
• Do not defrost frozen beverages in narrow-necked bottles.
The bottles can break.
• Do not scratch the glass of the oven door with a sharp object.
- This may result in the glass being damaged or broken.
• Take care when heating liquids such as water or other
beverages.
- Make sure to stir during or after cooking.
- Avoid using a slippery container with a narrow neck.
- Wait at least 30 seconds after heating before removing the
heated liquid.
- Failing to do so may result in an abrupt overow of the
contents and cause burns.
• Do not stand on top of the appliance or place objects (such
as laundry, an oven cover, lighted candles, lighted cigarettes,
dishes, chemicals, metal objects, etc.) on the appliance.
- Items, such as a towel, may get caught in the door.
- This may result in electric shock, re, problems with the
product, or injury.
• Do not operate the appliance with wet hands.
- This may result in electric shock.
• Do not spray volatile substances such as insecticide onto the
surface of the appliance.
- As well as being harmful to humans, it may also result in
electric shock, re, or problems with the product.
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Important safety instructions
CRITICAL CLEANING WARNINGS
CAUTION
• Do not clean the appliance by spraying water directly on to
it.
• Do not use benzene, thinner, or alcohol to clean the appliance.
- This may result in discoloration, deformation, damage,
electric shock, or re.
• Take care not to hurt yourself when cleaning the appliance
(externally or internally).
- You may hurt yourself on the sharp edges of the appliance.
• Do not clean the appliance with a steam cleaner.
- This may result in corrosion.
• Keep the inside of the oven clean. Food particles or spattered
oils stuck to the oven walls or oor can cause paint damage
and reduce the efciency of the oven.
• Do not store anything directly on top of the appliance when
it is in operation.
• Do not use sealed containers. Remove seals and lids before
cooking. Sealed containers can explode due to the build up of
pressure even after the oven has been turned off.
• Take care that food you are cooking in the oven does not
come into contact with the heating element.
- This may result in re.
• Do not over-heat food.
- Overheating food may result in re.
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20 English
Introducing your new range
Overview
07
06
05
01
02
04
03
09
08
08
09
10
11
01 Oven control panel
(See page 27 for
more information)
02 Glass surface 03 Oven door
04 Storage drawer 05 Surface control
knobs* (See page
23 for more
information)
06 Self/steam clean
latch
07 Automatic oven
light switch
08 Oven light* 09 Convection fan
10 Shelf position 11 Gasket
What’s included with your range
Wire racks (3)* Partition (1)
NOTE
If you need an accessory marked with a *, you can buy it from the Samsung
Contact Center (1-800-726-7864).
Introducing your new range
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English 21
Dual Door ™
Dual Door™
This oven has a unique Dual Door™ that is hinged in the middle, so you only need
to open the top half to access the upper cavity. When you’re using the Flex Duo™
capability, you can access the top oven space much more easily and with greater
energy efciency.
How to use the upper door
1. Hold the handle and the lever, press the
lever to release the door latch, and then
pull the handle.
2. This will open only the upper door as
shown.
How to use the full door
1. Hold the lever-less area of the handle,
and then pull.
2. This will open the whole door as shown.
CAUTION
When opening the whole door, make sure to
grasp the handle by the lever-less portion.
If the lever is pressed halfway through
opening the door, the upper door may open,
causing physical injury.
NOTE
• Do not put heavy objects on, or apply excessive force, to the upper door.
• Do not let children play with or on the upper door.
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22 English
Before you begin
Cooktop cookingBefore you begin
Clean the oven thoroughly before using it for the rst time. Then, remove the
accessories, set the oven to bake, and then run the oven at 400 °F for 1 hour. There
will be a distinctive odor. This is normal.
Ensure your kitchen is well ventilated during this conditioning period.
Energy saving tips
• During cooking, the oven door should remain closed except when you turn
food over. To maintain the oven temperature and to save energy, do not open
the door frequently during cooking.
• If cooking time is more than 30 minutes, you can switch the oven off 5-10
minutes before the end of the cooking time to save energy. The residual heat
will complete the cooking process.
• To save energy and reduce the time needed for re-heating the oven, plan oven
use to avoid turning the oven off between cooking one item and the next.
• Whenever possible, cook more than one item at a time.
About cooktop cooking
CAUTION
BEFORE COOKING
• Do not use the glass cooktop surface as a cutting board.
• Do not place or store items that can melt or catch re on the glass cooktop,
even when it is not being used.
• Turn the surface units on only after placing cookware on them.
• Do not store heavy items above the cooktop surface. They could fall and
damage it.
CAUTION
DURING COOKING
• Do not place aluminum foil or plastic items such as salt and pepper shakers,
spoon holders, or plastic wrappings on the range when it is in use. The hot air
from the vent could melt plastics or ignite ammable items.
• Make sure the correct surface unit is turned on.
• Never cook directly on the glass. Always use cookware.
• Always place the pan in the center of the surface unit you are cooking on.
• Never leave surface units unattended while using a high heat setting.
Boilovers cause smoking and greasy spillovers that may catch on re.
• Turn the surface units off before removing cookware.
• Do not use plastic wrap to cover food. Plastic may melt onto the surface and
be very difcult to remove.
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English 23
Cooktop cooking
CAUTION
AFTER COOKING
• Do not touch the surface units until they have cooled down.
• The surface may be still be hot and burns may occur if you touch the glass
surface before it has cooled down sufciently.
• Immediately clean spills on the cooking area to prevent a tough cleaning
chore later.
• If cabinet storage is provided directly above the cooking surface, make sure
that the items are infrequently used and can be safely stored in an area
subjected to heat. Temperatures may be unsafe for items such as volatile
liquids, cleaners, or aerosol sprays.
About the radiant surface elements
The temperature rises gradually and evenly. As the temperature rises, the radiant
element will glow red. To maintain the selected setting, the element will cycle
on and off. The heating element retains enough heat to provide a uniform and
consistent heat during the off cycle. For efcient cooking, turn off the element
several minutes before cooking is complete. This will allow residual heat to
complete the cooking process.
NOTE
Radiant elements have a limiter that allows the element to cycle ON and OFF, even
at the HI setting. This helps to prevent damage to the ceramic cooktop. Cycling at
the HI setting is normal and can occur if the cookware is too small for the radiant
element or if the cookware bottom is not at.
Location of the radiant surface elements and controls
The radiant control knobs operate the radiant surface elements on the cooktop as
shown below.
01 Left Front: 6"/9", 3000 W
02 Left Rear: 6", 1200 W
03 Right Front: 9"/12", 3000 W
04 Right Rear: 6", 1200 W
05 Warming center: 100 W
06 Hot surface indicator
07 Cooktop on indicator
01
06 07
02
05 04
03
Hot surface indicator
• Comes on when the unit is turned on or hot to the touch.
• Stays on even after the unit is turned off.
• Glows until the unit has cooled to approximately 150 °F.
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24 English
Cooktop cooking
Cooktop cooking
How to set the appliance for cooktop cooking
CAUTION
• The surface elements may be hot and burns may occur. Do not touch the
surface elements until they have cooled down sufciently.
• At high or medium-high settings, never leave food unattended. Boilovers
cause smoking and greasy spillovers may catch on re.
• Be sure you turn the control knob to OFF when you nish cooking.
Surface unit control knob
1
2
A
B
1
2
Single
(Left rear, Right rear)
Dual
(Left front, Right front)
1. Push the knob in.
2. Turn in either direction to the setting you want.
• Position A : Single burner
• Position B : Dual burner
CAUTION
The area between the high and off settings is not appropriate for cooking.
Cooking areas
• The cooking areas on your range are identied by permanent circles on the
glass cooking surface. For the most efcient cooking, t the pan size to the
element size.
• Pans should not extend more than ½" to 1" beyond the cooking area.
• When a control is turned on, a glow can be seen through the glass cooking
surface. The element will cycle on and off to maintain the preset heat setting,
even at high settings.
• For more information on selecting proper types of cookware, refer to the
section "Using the proper cookware" on page 26.
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English 25
Cooktop cooking
3. Turn the warming center off.
Press the Warming Center On/Off pad.
NOTE
• Pressing the OFF/CLEAR pad does not turn the warming center off.
• For best results, all foods on the warming center should be covered with a
lid or aluminum foil. When warming pastries or breads, the cover should be
vented to allow moisture to escape.
Recommended settings
LEVEL TYPE OF FOOD
Lo Breads/Pastries, Casseroles, Gravies, Eggs
Med Dinner plate with food, Soups (cream), Vegetables, Sauces, Stews, Meats
Hi Fried foods, Soups (liquid), Hot beverages
Recommended settings
SETTING TYPE OF COOKING
HIGH Starting most foods, bringing water to a boil, pan broiling
MEDIUM HIGH Continuing a rapid boil, frying, deep fat frying
MEDIUM Maintaining a slow boil, thickening sauces and gravies,
steaming vegetables
MEDIUM LOW Keeping foods cooking, poaching, stewing
LOW Keeping food warm, melting, simmering
Using the warming center
The warming center, located in the back center of the glass surface, will keep hot,
cooked food at serving temperature.
NOTE
The surface warmer will not glow red like the cooking elements.
CAUTION
• Do not warm food on the warming center for more than two hours.
• Use only cookware and dishes recommended as safe for oven and cooktop
use.
• Always use potholders or oven mitts when removing food from the warming
center as cookware and plates will be hot.
• When warming pastries and breads, the cover should have an opening to
allow moisture to escape.
• Always start with hot food. Eating uncooked or cold food placed on the
warming center could result in illness.
1. Turn the warming center on.
Press the Warming Center On/Off pad.
2. Select the power setting you want.
Pressing the Warming Center Level pad once will set it to the Lo setting. Press
the pad twice for the Med setting, 3 times for Hi.
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Cooktop cooking
Cooktop cooking
Choosing the proper cookware
What your cookware is made of determines how evenly and quickly heat is
transferred from the surface element to the pan bottom.
• ALUMINUM - Excellent heat conductor. Some types of food will cause the
aluminum to darken. (Anodized aluminum cookware resists staining & pitting.).
If aluminum pans are slid across the ceramic cooktop, they may leave metal
marks that resemble scratches. Remove these marks as soon as the cooktop
cools down.
• COPPER - Excellent heat conductor but discolors easily. May leave metal
marks on ceramic glass (see above).
• STAINLESS STEEL - Slow heat conductor with uneven cooking results. Is
durable, easy to clean and resists staining.
• CAST IRON - A poor conductor; retains heat very well. Cooks evenly once
cooking temperature is reached. Not recommended for use on ceramic
cooktops.
• ENAMELWARE - Heating characteristics will vary depending on the base
material. Porcelain enamel coating must be smooth to avoid scratching
ceramic cooktops.
• GLASS - Slow heat conductor. Not recommended for ceramic cooktop surfaces
because it may scratch the glass.
Using the proper cookware
Using the right cookware can prevent many problems, such as uneven cooking or
extended cooking times. Using the proper pans will reduce cooking times and cook
food more evenly.
Check for atness by rotating a ruler across
the bottom of the cookware.
CORRECT INCORRECT
Flat bottom and straight sides.
• Tight tting lids.
• Weight of handle does not tilt
pan.
• Pan is well balanced.
• Pan size matches the amount of
food to be prepared and the size
of the surface element.
• Made of a material that
conducts heat well.
Always match pot diameter to
element surface diameter.
Curved and warped pan bottoms.
Pan overhangs element by more
than one-half inch.
Pan is smaller than element.
Heavy handle tilts pan.
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Operating the oven
Operating the oven
The oven control panel
READ THE INSTRUCTIONS CAREFULLY BEFORE USING THE OVEN. For satisfactory
use of your oven, become familiar with the various features and functions of the
oven as described below. Detailed instructions for each feature and function follow
later in this user manual.
A 18-1 18-2
19-217-219-1 17-1
03-1
03-2 14-2 15-214-1 15-1
13 04 06 01 13 05 B
121110160207 08 09
A. Upper or Single oven control (Left side of panel)
B. Lower or Single oven control (Right side of panel)
01 Display: Shows the time of day, oven temperature, whether the oven is in the
bake, broil, or self-cleaning mode, and the time set for the timer or automatic
oven operations.
When you use the self-cleaning feature, this icon appears in the display.
When you use the steam cleaning feature, this icon appears in the
display.
When the oven is pre-heating, this icon appears in the display.
Protecting the smoothtop
Cleaning
• Clean the cooktop before using it for the rst time.
• Clean your cooktop daily or after each use. This will keep your cooktop
looking good and can prevent damage.
• If a spillover occurs while you are cooking, immediately clean the spill from
the cooking area while it is hot to prevent a tough cleaning chore later. Using
extreme care, wipe the spill with a clean dry towel.
• Do not allow spills to remain on the cooking area or the cooktop trim for a
long period of time.
• Do not use abrasive cleansing powders or scouring pads which will scratch the
cooktop.
• Do not use chlorine bleach, ammonia, or other cleansers not specically
recommended for use on a glass-ceramic surface.
Preventing marks and scratches
• Do not use glass cookware. It may scratch the cooktop.
• Do not place a trivet or wok ring between the cooktop and a pan. These items
can mark or scratch the cooktop.
• Make sure the cooktop and the pan bottom are clean.
• Do not slide metal pans across the cooktop.
Preventing stains
• Do not use a soiled dish cloth or sponge to clean the cooktop surface. A lm
will remain, which may cause stains on the cooking surface after the area is
heated.
• Continuously cooking on a soiled surface can result in a permanent stain.
Preventing other damage
• Do not allow plastic, sugar, or foods with high sugar content to melt onto the
hot cooktop. Should this happen, clean immediately.
• Do not let a pan boil dry as this will damage the cooktop and the pan.
• Do not use the cooktop as a work surface or cutting board.
• Do not cook food directly on the cooktop. Always use the proper cookware.
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Operating the oven
Operating the oven
02 Number Pad: Press to set any function requiring numbers such as the time of
day on the clock, the timer, the oven temperature, the start time, and length of
operation for timed baking.
03 Convection Bake
03-1 Press to select the Convection bake function of the single or upper oven.
03-2 Press to select the Convection bake function of the single or lower oven.
04 Convection Roast: Press to select the Convection roast function of the single
or upper oven.
05 Bake: Press to select the bake function of the single or lower oven.
06 Broil: Press to select the broil function of the single or upper oven.
07 Keep Warm: Press to select the keep warm function of the single oven to keep
cooked foods warm.
08 Favorite Cook: Press to save or recall a favorite cooking mode.
09 Smart Control: Use to select the smart control feature.
10 Easy Cook: Press to recall the easy cook recipe setting of the single oven.
11 Steam Clean: Press to select the steam cleaning function of the single oven.
12 Self Clean: Press to select the Self-cleaning function of the single oven.
13 Timer On/Off: Press to set or cancel the minute timer. The minute timer does
not start or stop cooking.
14 Cooking Time
14-1 Press, and then use the number pad to set the amount of time you want
your food to cook in the single or upper oven. The oven will shut off
when the cooking time has run out.
14-2 Press, and then use the number pad to set the amount of time you want
your food to cook in the single or lower oven. The oven will shut off
when the cooking time has run out.
15 Delay Start
15-1 Press to set the Single or Upper oven to start and stop automatically at a
time you set. (Bake, Conv. Bake/Roast, Cooking Time, and Self Clean only.)
15-2 Press to set the Single or Lower oven to start and stop automatically at a
time you set. (Bake, Conv. Bake/Roast, Cooking Time, and Self Clean only.)
16 Clock: Press to set the time of day.
17 Lamp
17-1 Press to turn the upper oven light on or off.
17-2 Press to turn the lower oven light on or off.
18 START/SET
18-1 Press to start any cooking or cleaning function in the single or upper
oven.
18-2 Press to start any cooking or cleaning function in the single or lower
oven.
19 OFF/CLEAR
19-1 Press to cancel single or upper oven operations except the clock and
timer.
19-2 Press to cancel single or lower oven operations except the clock and
timer.
Setting the clock
The clock must be set to the correct time of day for the automatic oven timing
functions to work properly.
• The time of day cannot be changed during a timed cooking, a delay-timed
cooking, or a self-cleaning cycle.
• You can choose between a 12-hour or 24-hour display. The default is 12-hour.
How to set the clock
1. Start the setup.
Press Clock.
2. Enter the current time in hours and minutes on the number pad, eg. 1, 3, 0, for
1:30.
3. Press Clock or START/SET to save the changes.
How to change between a 12-hour and 24-hour display
1. Press Broil and 4 on the number pad at the same time for 3 seconds.
The display will show the present mode (eg. 12 hour).
2. Select the display mode you want.
Press 0 on the number pad to select 12 hour or 24 hour.
3. Press START/SET to save changes.
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Operating the oven
How to set the oven for timed cooking
1. To use Twin Mode, insert the Partition.
If you are using Single Mode, skip this step.
2. Press the pad of the cooking operation you want, eg. CONV. BAKE.
The default temperature is 350 °F.
3. Enter the temperature you want, eg. 375 °F, using the number pad.
4. Press Cooking Time.
5. Enter the cooking time you want, eg. 45 min, using the number pad.
You can set the cooking time for any amount from 1 minute to 9 hours and 59
minutes.
6. Press START/SET to begin cooking.
The temperature display will start to change once the oven temperature
reaches 175 °F.
The oven will continue to cook until the set amount of time has elapsed, then
turn off automatically unless you set the keep warm feature. (Refer to the
section on the keep warm feature on page 38.)
7. You can cancel a cook time at any time by setting cook time to 0 min.
(Press Cooking Time -> enter 0 -> press START/SET)
NOTE
When the timed cooking is done, the range will beep 10 times.
CAUTION
Use caution with the timed cooking or delay start features. Use these features to
cook cured or frozen meats and most fruits and vegetables. Foods that can easily
spoil, such as milk, eggs, sh, meat, or poultry, should be chilled in the refrigerator
rst. Even when chilled, they should not stand in the oven for more than 1
hour before cooking begins, and should be removed promptly when cooking is
completed. Eating spoiled food can result in sickness from food poisoning.
Setting the kitchen timer
The kitchen timer serves as an extra timer that will beep when the set time has
elapsed. It does not start or stop cooking functions. You can use the kitchen timer
with any of the other oven functions.
How to set the timer
1. Turn the timer on.
Press Timer 1 On/Off (Timer 2 On/Off).
2. Enter the amount of time you want.
Enter the amount of time you want using the number pad, eg. 1, 5.
The timer can be set for any amount of time from 1 minute to 9 hours and 59
minutes. If you make a mistake, press Timer 1 On/Off (Timer 2 On/Off) and
enter the amount of time again.
3. Start the timer.
Press Timer 1 On/Off (Timer 2 On/Off).
4. When the set time has elapsed, the oven will beep and the display will show
End until you press the pad. You can cancel the timer at any time by pressing
Timer 1 On/Off (Timer 2 On/Off).
Timed cooking
In timed cooking, the oven turns on immediately and cooks for the length of time
you select. At the end of the cooking time, the oven turns off automatically.
• You can use the timed cooking feature only with another cooking operation
(bake, convection bake, convection roast, slow cook, dehydrate, or favorite
cook).
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Operating the oven
Operating the oven
Minimum and maximum settings
All of the features listed in the table below have minimum and maximum time
or temperature settings. A beep will sound each time a pad on the control panel
is pressed and the entry is accepted. An error tone will sound in the form of a
long beep if the entered temperature or time is below the minimum or above the
maximum setting for the feature.
FEATURE MINIMUM MAXIMUM
Bake 175 °F (80 °C) 550 °F (285 °C)
Broil LO HI
Convection Bake 175 °F (80 °C) 550 °F (285 °C)
Convection Roast 175 °F (80 °C) 550 °F (285 °C)
Warming Center - 3 Hr.
Keep Warm - 3 Hr.
Proof - 12 Hr.
Self Clean 2 Hr. 5 Hr.
Steam Clean 20 Min. 20 Min.
Twin Oven (With the partition in and only one oven in operation)
Bake 175 °F (80 °C) 480 °F (250 °C)
Broil LO HI
Convection Bake 175 °F (80 °C) 480 °F (250 °C)
Convection Roast 175 °F (80 °C) 480 °F (250 °C)
Delay Start
In a delay timed cooking, the oven’s timer turns the oven on and off at times you
select in advance.
• You can use the delay start feature only with another cooking operation (bake,
convection bake, convection roast, slow cook, dehydrate, or favorite cook).
• You can set the oven for a delay start before setting other cooking operations.
• The clock must be set to the current time.
How to set the oven for delay start
1. To use Twin mode, insert the partition. If you are using Single mode, skip this
step.
2. Press the pad of the cooking operation you want, eg. CONV. BAKE.
The default temperature is 350 °F.
3. Enter the temperature you want, eg. 375 °F, using the number pad.
4. Set the cooking time If you want. (Refer to the section on the timed cooking
feature on page 29.). If you are not using timed cooking feature, skip Step 4.
5. Press Delay Start.
6. Enter the time you want the oven to turn on, eg. 4:30, using the number pad.
7. Press START/SET.
8. At the set time, a short beep will sound. The oven will begin to bake.
Turning the oven light on and off
• The oven light turns on automatically when the door is opened.
• The oven light turns off automatically when the door is closed.
• You can turn the oven light on and off manually by pressing the pad.
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Operating the oven
LOWER OVEN
UPPER OVEN
Available function settings and temp.
Mode Set Temp.
BROIL Convection BAKE & ROAST
LOW HI MIN MAX
Bake
480 °F O O 400 °F 480 °F
450 °F O O 350 °F 480 °F
350 °F O X 275 °F 450 °F
325 °F O X 275 °F 400 °F
250 °F X X 225 °F 300 °F
175 °F X X 175 °F 200 °F
Convection Bake
480 °F O O 400 °F 480 °F
450 °F O O 350 °F 480 °F
350 °F O X 275 °F 450 °F
325 °F O X 275 °F 400 °F
250 °F X X 225 °F 300 °F
175 °F X X 175 °F 200 °F
O = Available X = Unavailable
NOTE
The twin cooking mode lets you use different settings for the upper and lower
compartments, such as different switch off times, cooking times, and temperature
settings. To apply or modify settings in either compartment, press the respective
touch pad.
Twin cooking mode temperature setting ranges
When you use the upper and lower ovens at the same time, each oven has a
minimum and maximum amount of power available and consequently a minimum
and maximum temperature setting. Oven temperatures in the lower oven also limit
broil settings in the upper oven. The temperature and broil setting limitations are
shown in the table below.
UPPER OVEN
LOWER OVEN
Available function settings and temp.
Mode Set Temp.
BAKE Convection BAKE
MIN MAX MIN MAX
Broil
Hi 400 °F 480 °F 400 °F 480 °F
Low 325 °F 480 °F 325 °F 480 °F
Convection Bake &
Convection Roast
480 °F 400 °F 480 °F 400 °F 480 °F
450 °F 350 °F 480 °F 350 °F 480 °F
300 °F 250 °F 375 °F 250 °F 375 °F
250 °F 225 °F 300 °F 225 °F 300 °F
175 °F 175 °F 200 °F 175 °F 200 °F
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Operating the oven
Operating the oven
Oven rack positions (twin mode)
1
2
3
4
A
B
The upper oven has 2 rack positions (A, B)
The lower oven has 4 rack positions (1~4)
Type of food
Rack Position
Upper Lower
Frozen pies A 2
Angel food cakes - 2
Bundt or pound cakes - 2
Mufns, Brownies,
Cookies, Cupcakes,
Layer cakes, Pies,
Biscuits
A 2
Casserole A 2
Small roast, hams A 2
Small turkey, Medium
roast
- 1
• This table is for reference only.
Using the oven racks
Oven rack positions (single mode)
1
2
3
4
5
6
7
Recommended rack position for cooking
Type of food Rack Position
Broiling hamburgers 7
Broiling meats or Small
cuts of poultry, Fish
5
~
7
Bundt caked, Pound
cakes, Frozen pies,
Casseroles
4 or 3
Angel food cakes, Small
roasts
2
Turkey, Large roasts,
Hams, Fresh pizza
1
• This table is for reference only.
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Operating the oven
Before using the racks
The oven has three racks.
Each rack has stops that need to be placed correctly on the supports. These stops
will keep the rack from coming completely out.
REMOVING THE RACKS
1. Pull the rack straight out until it stops.
2. Lift up the front of the rack, and then pull it out.
REPLACING THE RACKS
1. Place the end of the rack on the support.
2. Tilt the front end up and push the rack in.
CAUTION
• Do not cover a rack with aluminum foil or place aluminum foil on the oven
bottom. This will hamper heat circulation, resulting in poor baking, and may
damage the oven bottom.
• Arrange the oven racks only when the oven is cool.
Rack and Pan placement
5
3
Multiple Oven Rack
5
2
Multiple Oven Rack
3 4
Single Oven Rack
Centering the baking pans in the oven as
much as possible will produce better results.
If baking with more than one pan, place the
pans so each has at least 1" to 1½" of air
space around it.
When baking on a single oven rack, place
the oven rack in position 3 or 4. See the
gure on the left.
When baking cakes and cookies on multiple
racks, place the oven racks in positions 3
and 5. See the gure on the left.
Using Multiple Oven Racks
Type of Baking Rack Positions
Cakes 3 and 5
Cookies 2 and 5
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Operating the oven
Operating the oven
Baking
The oven can be programmed to bake at any temperature from 175 °F to 550 °F.
Baking temperature and time will vary depending on the ingredients and the size
and shape of the baking pan used. Dark or nonstick coatings may cook faster with
more browning.
How to set the temperature
1. To use Twin mode, insert the partition. If you are using Single mode, skip this
step.
2. Press Bake. the default temperature is 350 °F.
3. Enter the temperature you want on the number pad eg. 3, 7, 5.
4. Press START/SET. The temperature display will start to change once the oven
temperature reaches 175 °F.
5. If you want to cancel baking or if baking is complete, press OFF/CLEAR.
(Press OFF/CLEAR on the Lower/Single oven control side if you are using Twin
mode.)
NOTE
Place food in the oven after preheating if the recipe calls for it. Preheating is very
important for good results when baking cakes, cookies, pastry, and breads. After
the oven has reached the desired temperature, the range will beep 6 times.
NOTE
For performance reasons, the convection fan may be turned on or off during the
operation.
How to adjust the temperature while cooking
1. Start the setup.
Press Bake. The display will show the present temperature, eg. 375 °F.
2. Enter the temperature you want, eg. 425 °F, using the number pad.
3. Complete the entry by pressing START/SET.
The process is the same in Twin Mode.
Using the partition
• To use Twin Mode operation, insert the partition.
• You cannot use the Self-Clean or Steam-Clean functions when the partition is
installed in the oven cavity.
• Handle the partition with both hands.
• Use oven gloves when inserting or removing the partition.
To Install the Partition into the Oven Cavity
1. Insert the partition into the 5th rack
position of the cavity.
2. Push the partition in until its back end
rests against the back of the cavity.
3. If the partition is installed correctly, the
"-" icon appears on the display.
CAUTION
Range displays "-dC-"
• Check the partition to see if it is
installed correctly.
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Operating the oven
How to set the oven for convection baking
1. To use Twin mode, insert the partition. If you are using Single mode, skip this
step.
2. Press
Bake on the Upper/Single oven control side if you are using the
upper oven. Press Bake on the Lower/Single oven control side if you are
using the lower oven. You can select Bake on either side if you are using a
single oven.
3. The default temperature is 350 °F.
4. Enter the temperature you want, eg. 400 °F, using the number pad.
5. Press START/SET. The temperature display will start to change once the oven
temperature reaches 175 °F.
6. The range will beep 6 times when the oven reaches the adjusted oven
temperature.
7. If you want to cancel convection baking or if baking is complete, press OFF/
CLEAR.
• Press OFF/CLEAR on the Upper/Single oven control side if you are using
the upper oven.
• Press OFF/CLEAR on the Lower/Single oven control side if you are using
the lower oven.
NOTE
The convection oven fan shuts off when the oven door is opened.
DO NOT leave the door open for long periods of time while using convection
cooking or you may shorten the life of the convection heating element.
NOTE
For performance reasons, the convection fan may turn on or off during cooking.
Convection baking
1
2
3
4
5
6
7
By using the convection bake feature, you
will be able to cook faster. You can program
the oven for convection baking at any
temperature between 175 °F and 550 °F,
except in Twin mode when you are using
both ovens. (See page 31.) Convection
baking uses a fan to circulate the oven’s
heat evenly and continuously within the
oven. This improved heat distribution
allows for even cooking and excellent
results using multiple racks at the same
time. Foods cooked on a single oven rack
will generally cook faster and more evenly
with convection baking. Multiple oven rack
cooking may slightly increase cook times
for some foods, but the overall result is time
saved. Breads and pastries brown more
evenly.
Tips for convection baking
The amount of time you save will vary depending on the amount and type of food
you are cooking. When baking cookies or biscuits, you should use pans with no
sides or very low sides to allow the heated air to circulate around the food. Using
a pan with a dark nish will allow faster cooking times.
When using convection baking with a single rack, place the oven rack in position 3
or 4. If cooking on multiple racks, place the oven racks in position 3 and 5 (Cakes),
position 2 and 5 (Cookies).
When baking a cake, using the bake mode will produce better results.
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Operating the oven
Operating the oven
Broiling
Broiling is a method of cooking tender cuts of meat by direct heat under the broil
element of the oven. Broil mode is best for meats, sh, and poultry up to 1” thick.
The high heat cooks quickly and gives a rich, brown outer appearance.
Broil stop position
Broil stop position
Leave the door open at the broil stop
position. The door will stay open by itself,
yet the proper temperature is maintained in
the oven.
CAUTION
Should an oven re occur, close the oven
door and turn the oven off. If the re
continues, throw baking soda on the re
or use a foam-type re extinguisher. Do
not put water or our on the re. Flour can
explode and water can cause a grease re
to spread and cause personal injury.
How to set the oven for broiling
1. To use Twin mode, insert the partition. If you are using Single mode, skip this
step.
2. Select the broil setting you want. Press Broil once for Hi or twice for Lo. Use
Lo to cook foods such as poultry or thick cuts of meat thoroughly without
over-browning them.
3. Press START/SET.
Broil one side until the food is browned. Turn over and broil the other side.
4. Press OFF/CLEAR once you have nished cooking or if you want to cancel
broiling.
• Press OFF/CLEAR on the Upper/Single oven control side if you are using
the upper oven.
Convection roasting
Convection roasting is good for cooking large tender cuts of meat, uncovered.
Heat comes from the top heating element. The convection fan circulates the heated
air evenly over and around the food. Meat and poultry are browned on all sides
as if they were cooked on a rotisserie. The heated air seals in juices quickly for
a moist and tender results while, at the same time, creating a rich golden brown
exterior.
How to set the oven for convection roasting
1. To use Twin mode, insert the partition. If you are using Single mode, skip this
step.
2. Press Conv. Roast. The default temperature is 350 °F.
3. Enter the temperature you want, eg. 400 °F, using on the number pad.
4. Press START/SET. The temperature display will start to change once the oven
temperature reaches 175 °F. The range will beep 6 times when the oven
reaches the adjusted oven temperature.
5. If you want to cancel convection roasting or if roasting is complete, press OFF/
CLEAR.
• Press OFF/CLEAR on the Upper/Single oven control side if you are using
the upper oven.
NOTE
The convection oven fan shuts off when the oven door is opened.
DO NOT leave the door open for long periods of time while using convection
cooking or you may shorten the life of the convection heating element.
NOTE
For performance reasons, the convection fan may turn on or off during cooking.
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Operating the oven
Using the easy cook feature
You can use the easy cook feature in Single cooking mode.
Slow Cook
The Slow Cook feature cooks food more slowly at lower oven temperatures. The
extended cooking times allow better distribution of avors in many recipes. This
feature is ideal for roasting beef, pork & poultry. Slow cooking meats may cause
the exterior of meats to become dark but not burnt. This is normal.
1. Press Slow Cook once for Hi or twice for Lo.
2. Press START/SET.
NOTE
Use only 1 rack and place the rack in position 1 or 2 for the best results.
Preheating the oven is not necessary.
Bread Proof
The Bread Proof function automatically provides the optimum temperature for the
bread proof process, and therefore does not have a temperature adjustment.
If you press Bread Proof when the oven temperature is above 100 °F, Hot will
appear in the display. Because these functions produce the best results when
started while the oven is cool, we recommend that you wait until the oven has
cooled down and Hot disappears from the display.
1. Press Bread Proof.
2. Press START/SET.
3. Press OFF/CLEAR at any time to turn off the Bread Proof feature.
NOTE
Use rack position 3 for bread proong.
Broiling Recommendation Guide
The size, weight, thickness, starting temperature, and your doneness preference
will affect broiling times.
This guide is based on meats at refrigerator temperature.
Always use a broiler pan and its grid when broiling.
Always preheat the oven for 5 minutes before broiling.
Food Doneness Size Thickness
Broil
setting
Rack position
Cooking time
(Minutes)
Single Upper 1st side 2nd side
Hamburgers
Medium 9 patties 1" HI 7 B 3:40 2:40
Medium 9 patties ¾" HI 7 B 3:20 2:20
Toast
- 9 slices - HI 7 B 0:32 0:30
- 9 slices - HI 6 B 1:00 0:45
Beef steaks
Rare - 1" HI 7 A 3:00-3:30 2:00-2:30
Medium - 1" HI 6 A 4:30-5:00 3:30-4:00
Well done - 1" HI 5 A 8:00-9:00 6:00-7:00
Rare - 1½" HI 7 A 3:30-4:00 2:30-3:00
Medium - 1½" HI 6 A 5:30-6:00 4:30-5:00
Well done - 1½" HI 5 A
12:00-
14:00
10:00-
12:00
Chicken
pieces
Well done 4.5 lbs. ¾"-1" LO 4 A
18:00-
20:00
16:00-
18:00
Well done 2-2½ lbs. ¾"-1" LO 4 A
15:00-
18:00
13:00-
16:00
Pork chops Well done 1 lb. ½" HI 5 A 8:00-8:30 6:30-7:00
Lamb chops
Medium 10 oz. 1" LO 4 A 5:00-6:00 4:00-5:00
Well done 1 lb. 1½" LO 4 A 7:00-8:00 6:00-7:00
Fish llets Well done - ¼-½" LO 5 A 5:00-7:00 4:00-5:00
Ham slices
(precooked)
- - ½" HI 4 A 4:00-5:00 3:00-4:00
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Operating the oven
Operating the oven
How to recall a setting
1. Press Favorite Cook the number of times that corresponds to the position
in which the recipe setting is stored, eg. for Custom Cook position 2, Press
Favorite Cook twice.
2. Start the stored cooking operation.
Press START/SET.
Using the keep warm feature
The keep warm feature will keep cooked food warm for serving up to 3 hours after
cooking has nished.
After 3 hours, the feature will shut the oven off automatically. The feature may be
used without any other cooking operations or may be set to activate after a timed
or delay timed cooking operation.
You should not use this feature to reheat cold foods.
How to use the keep warm feature
1. Press Keep Warm.
2. Press START/SET.
3. Press OFF/CLEAR at any time to turn the feature off.
How to set the oven to activate the keep warm mode after a timed cooking
1. Set up the oven for Timed cooking.
(Refer to the section on the time cooking feature on page 29.)
2. Press Keep Warm before pressing START/SET to begin cooking.
3. Press OFF/CLEAR at any time to turn the feature off.
Dehydrate
Dehydrate dries food or removes moisture from food via heat circulation. After
drying the food, keep it in a cool and dry place. For fruit, adding lemon (or
pineapple) juice or sprinkling sugar on the fruit will help fruit retain sweetness.
1. Press Dehydrate. The default temperature is 150 °F.
2. Enter the temperature you want on the number pad. (100 °F ~175 °F)
3. Press START/SET.
Category Rack position Temperature (˚F)
Vegerables of Fruits 3 or 4 100-150
Meat 3 or 4 145-175
NOTE
• Drying time depends on the moisture content of the food, the size of the food,
and the atmospheric humidity.
• Preheating the oven is not necessary.
Using the favorite cook feature
The favorite cook feature lets you record up to 3 different recipe settings. You can
use the favorite cook feature for baking, convection baking, or convection roasting.
It will not work with any other function, including the delay start feature.
How to record a recipe setting
1. Press the pad for the cooking operation you want to store, eg. Bake.
The default temperature is 350 °F.
2. Use the number pad to enter the temperature you want, eg. 375 °F.
3. Press Cooking Time.
4. Enter the cooking time you want, eg. 45 min, using the number pad.
5. You can store a recipe setting in one of three favorite cook position. Press
Favorite Cook the number of times that corresponds to the position in which
you want to store the setting.
eg. for Favorite Cook position 2, press Favorite Cook twice.
Recipe settings can be stored at position 1, 2, or 3.
6. Press START/SET.
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Operating the oven
NOTE
• Opening the oven door or pressing Smart Control will remove
from the
display and prevent you from being able to turn the oven on remotely.
• If
is not shown in the display, you can still monitor the oven and cooktop
status or turn the oven off.
• When oven cooking is nished or cancelled,
will turn off.
• Functions that can be operated from the Samsung Smart Home app may not
work smoothly if communication condition are poor or the product is installed
in a place with a weak Wi-Fi signal.
Using the smart control feature
The Samsung Smart Home app lets you operate a number of the oven's functions
remotely from your smart phone. The table below lists the main functions that can
be operated from the app.
When the remote control is off Monitoring (Oven, Cooktop), Oven off
When the remote control is on Monitoring (Oven, Cooktop), Oven start, Oven
off, Error check
How to connect the oven
1. Download and open the Samsung Smart Home app on your smart device.
2. Follow the app onscreen instruction to connect your range.
3. Once the process is complete, the connected
icon located on your range
appears in the display and the app will conrm you are connected.
4. If the connection icon does not appear, follow the instruction in the app to
reconnect.
To control the oven remotely
1. Press Smart Control. The Smart Control icon appears in the display. The oven
can now be controlled remotely with a connected smart device.
2. Select the oven icon on the Samsung Smart Home app to open the Oven
Control app. When the app is connected to the oven, you can perform the
following functions through the application:
• Set the cooking mode, the cooking time, or the temperature of the oven.
• Start the oven remotely.
• Turn off the oven remotely.
• Once cooking starts, change the cooking time and temperature remotely.
NOTE
You cannot start self-cleaning remotely using the app.
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Operating the oven
Operating the oven
Do not to attempt to activate any other program feature except BAKE while
the Sabbath feature is active. ONLY the following key pads will function
correctly with the Sabbath feature on: NUMBER, BAKE, START/SET and OFF/
CLEAR. ALL OTHER KEYPADS should not be used once the Sabbath feature is
activated.
You can change the oven temperature, but the display will not change
and tones will not sound when a change occurs. (The oven temperature
adjustment feature should be used only on Jewish holidays.) After changing
the temperature while the unit is in Sabbath mode there is a 15 second delay
before the unit will recognize the change.
You can set the Cook time function before activating the Sabbath feature.
Should you experience a power failure or interruption, the oven will shut off.
When power is returned, the oven will not turn back on automatically. SAb
will be displayed in the oven control display, but the oven will not operate.
Food may be safely removed from the oven while it is still in the Sabbath
mode, however the oven cannot be turned back on until after the Sabbath/
Holidays. After the Sabbath observance, turn OFF the Sabbath mode. Press
and hold both BAKE and 1 for at least 3 seconds simultaneously to turn the
Sabbath mode off. The oven may then be used with all normal functions.
Do not open the oven door or change the oven temperature for about 30
minutes after you have started Sabbath mode to allow the oven to reach the
set temperature. Note that, for best performance, the oven fan operates only
when the oven temperature is rising.
Do not use the cooktop when the oven is in the Sabbath MODE.
Using the sabbath feature
(For use on the Jewish Sabbath & Holidays)
K
For further assistance, guidelines for proper usage, and a complete list
of models with the Sabbath feature, please visit the web at
http:\\www.star-k.org.
You can use the Sabbath feature with baking only. The oven temperature may
be set higher or lower after setting the Sabbath feature. (The oven temperature
adjustment feature should be used only during Jewish holidays.) The display,
however, will not change and tones will not sound when a change occurs. Once
the oven is properly set for baking with the Sabbath feature active, the oven will
remain continuously on until the Sabbath feature is cancelled. This will override
the factory preset 12 hour energy saving feature. If the oven light is needed
during the Sabbath, press
before activating the Sabbath feature. Once the
oven light is turned on and the Sabbath feature is active, the oven light will remain
on until the Sabbath feature is turned off. If the oven light needs to be off, be sure
to turn the oven light off before activating the Sabbath feature.
How to use the Sabbath feature
1. Press Bake.
The default temperature is 350 °F.
2. Enter the temperature you want, eg. 375 °F, by using the number pad.
3. Press START/SET.
The temperature display will start to change once the oven temperature
reaches 175 °F.
4. Press Bake and 1 at the same time for 3 seconds.
The display will show SAb.
Once SAb appears in the display, the oven will not beep or display any further
changes.
You may change the oven temperature once baking has started. Remember
that the oven will not beep or display any further changes once the Sabbath
feature is engaged.
5. You can turn the oven off at any time by pressing OFF/CLEAR. This will turn
only the oven off. If you want to deactivate the Sabbath feature, hold down
Bake and 1 at the same time for 3 seconds. Sab will disappear from the
display.
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Operating the oven
Convection auto conversion feature
When you use the auto conversion feature, the convection auto conversion feature
will automatically convert entered regular baking temperatures to convection
baking temperatures.
If this feature is activated, the display will show the actual converted (reduced)
temperature. For example, if you enter a regular recipe temperature of 350 °F and
press START/SET, the display will show the converted temperature of 325 °F.
How to disable or enable the auto conversion feature
1. Press Broil and 3 at the same time for 3 seconds.
The display will show Con On (enabled) or Con OFF (disabled).
The default setting is Con OFF.
2. Press 0 to select Con On or Con OFF.
Pressing 0 changes the mode between Con On and Con OFF.
3. Press START/SET.
12 hour energy saving
With this feature, should you forget and leave the oven on, the control will
automatically turn off the oven after 12 hours during baking functions or after 3
hours during a broil function.
How to turn the 12 hour energy saving feature on or off
1. Press Broil and 5 at the same time for 3 seconds.
The display will show 12 Hr (12 hour shut-off) or -- Hr (No shut-off). The
default is 12 Hr.
2. Press 0 to select --12 Hr (Shut off Off) or 12 Hr (Shut off On).
Pressing 0 changes the mode between 12 Hr and -- Hr.
3. Press START/SET.
Extra features
Thermostat adjustment
The temperature in the oven has been preset at the factory. When rst using the
oven, be sure to follow recipe times and temperatures. If you think the oven is
too hot or too cool, the temperature in the oven can be adjusted. Before adjusting,
test a recipe by using a temperature setting that is higher or lower than the
recommended temperature. The baking results should help you to decide how
much of an adjustment is needed.
The oven temperature can be adjusted ±35 °F (±19 °C).
How to adjust the oven temperature
1. Press Broil and 1 at the same time for 3 seconds.
The display will show AdJ 0.
2. Enter the adjustment you want, eg. 20 °F, using the number pad.
You can adjust the temperature so that it is lower than the factory setting by
pressing Broil.
3. Press START/SET.
NOTE
This adjustment will not affect the broiling or the self-cleaning temperatures. The
adjustment will be retained in memory after a power failure.
Fahrenheit or Celsius temperature selection
The oven control can be programmed to display temperatures in Fahrenheit or
Centigrade. The oven has been preset at the factory to display in Fahrenheit.
How to change the display from Fahrenheit to Centigrade or from Centigrade to
Fahrenheit
1. Press Broil and 2 at the same time for 3 seconds.
The display shows F (Fahrenheit) or C (Centigrade).
The default is F.
2. Press 0 to select F or C.
Pressing 0 changes the display between F and C.
3. Press START/SET.
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Operating the oven
Operating the oven
Control lockout
This feature lets you lock the buttons on the touch pad so they cannot be activated
accidentally.
How to activate the control lockout feature
• Press START/SET for 3 seconds.
Loc and the Loc icon appear in the display as well as the current time.
All functions must be cancelled before control lockout is activated.
This function is available when the oven temperature is under 400 °F.
How to unlock the controls
• Press START/SET for 3 seconds.
Loc and the lock icon will disappear from the display.
Sound on/off
By using this feature, you can set the oven controls to operate silently.
How to turn the sound on or off
1. Press Broil and 6 at the same time for 3 seconds.
The display will show Snd On (sound on) or Snd OFF (sound off).
2. The default setting is Snd On.
Press 0 to select Snd OFF or Snd On.
Pressing 0 changes the mode between Snd On and Snd OFF.
3. Press START/SET.
Demo mode
This option is for use by retail establishments for display purposes only. (The
heating element does not operate.)
How to enable or disable the demo mode
1. Press Broil and 7.
2. Pressing 0 changes the mode between On and OFF.
3. Press START/SET.
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Maintaining your appliance
Self-cleaning
This self-cleaning oven uses high temperatures (well above cooking temperatures)
to burn off leftover grease and residue completely or reduce them to a nely
powdered ash that you can wipe away with a damp cloth.
CAUTION
• During the self-cleaning cycle, the outside of the range will become very hot
to the touch. Do not leave small children unattended near the appliance.
• Some birds are extremely sensitive to the fumes given off during the self-
cleaning cycle of any range. Move birds to another well-ventilated room.
• Do not line the oven walls, racks, bottom, or any other part of the range with
aluminum foil. Doing so will result in poor heat distribution, poor baking
results, and cause permanent damage to the oven interior. Aluminum foil will
melt and adhere to the interior surface of the oven.
• Do not force the oven door open. This can damage the automatic door locking
system. Use care when opening the oven door after the self-cleaning cycle is
complete. Stand to the side of the oven when opening the door to allow hot
air or steam to escape. The oven may still be VERY HOT.
Before a self-cleaning cycle
Fig. 1
Fig. 2
Don’t hand
clean the
oven door
gasket.
You may
hand clean
the door.
• We recommend venting your kitchen
with an open window or using a
ventilation fan or hood during the self-
cleaning cycle.
• Remove the wire rack, broil pan, broil
pan insert, all cookware, and any
aluminum foil from the oven.
• Wipe up debris from the oven bottom.
(Fig. 1)
• The silver-colored oven racks can be
self-cleaned, but they will darken, lose
their luster, and become hard to slide.
• Residue on the front frame of the range
and outside the gasket on the door
will need to be cleaned by hand. Clean
these areas with hot water, soap-lled
steel-wool pads, or cleansers such as
Soft Scrub. Rinse well with clean water
and dry.
• Do not clean the gasket. The berglass
material of the oven door gasket cannot
withstand abrasion. It is essential for
the gasket to remain intact. If you
notice it becoming worn or frayed, have
it replaced. (Fig. 2)
• Make sure the oven light bulb cover is
in place and the oven light is off.
NOTE
Remove oven racks and accessories before starting the self-clean mode.
Maintaining your appliance
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Maintaining your appliance
Maintaining your appliance
How to run a self-cleaning cycle
1. Select the length of time for the self-cleaning operation, eg. 3 hours.
Press Self Clean once for a 3 hour clean time, twice for a 5 hour clean time, or
3 times for a 2 hour clean time.
The default setting is 3 hours.
2. Start the self-cleaning cycle.
Press START/SET. The motor-driven door lock will engage automatically.
NOTE
• You will not be able to start a self-cleaning cycle if the control lockout
feature is activated or if the oven’s temperature is too hot.
• The oven door locks automatically. The display will show the clean time
remaining. You cannot open the oven door until the temperature drops to
a safe/cool temperature.
• The self-cleaning feature will not operate when the warming center is on.
3. When the self-cleaning cycle is done, End will appear in the display and the
range will beep 6 times.
How to delay the start of self-cleaning
1. Press Self Clean.
Select the desired self-clean time by pressing Self Clean.
2. Press Delay Start.
3. Enter the time you want the clean cycle to start.
4. Press START/SET.
The display will show Delay, Self clean, and the Lock icon. The motor-driven
door lock will engage automatically.
5. The Self-Cleaning cycle will turn on automatically at the set time.
How to turn off the self-cleaning feature
You may nd it necessary to stop or interrupt a self-cleaning cycle due to smoke in
the oven.
1. Press OFF/CLEAR.
2. You will be able to open the oven door once the oven has cooled down for
approximately 1 hour.
After a self-cleaning cycle
• You may notice some white ash in the oven. Wipe it up with a damp cloth
after the oven cools. (If white spots remain, remove them with a soap-lled
steel wool pad and rinse thoroughly with a vinegar and water mixture.)
• If the oven is not clean after one cycle, repeat the cycle.
• You cannot set the oven for cooking until the oven is cool enough for the door
to unlock.
Steam-cleaning
How to set the oven for steam-cleaning
For light cleaning, the Steam-cleaning function saves time and energy. For heavier-
duty cleaning, use the self-cleaning function.
1. Remove all accessories from the oven.
2. Pour approximately 10 oz. (300 ml) of
water onto the bottom of the empty
oven and close the oven door.
Use normal water only, not distilled
water.
3. Press Steam Clean.
4. Press START/SET.
When the operation is complete, the
display will blink and a beep will sound.
5. Press OFF/CLEAR.
6. Clean the oven’s interior.
There will be a signicant amount of
water remaining on the bottom of the
oven after a steam-cleaning cycle.
Remove the residual water with a
sponge or soft dry cloth.
NOTE
When steam-cleaning, use exactly 10 oz. of water since this produces the best
results.
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Maintaining your appliance
Oven vent
Oven vent
• The oven vent is located above the
right rear surface unit.
• This area could become hot during oven
use.
• It is normal for steam to come out of
the vent.
• The vent is important for proper air
circulation. Never block this vent.
Cleaning painted parts and decorative trim
• For general cleaning, use a cloth with hot and soapy water.
• For more difcult residue and built-up grease, apply a liquid detergent directly
onto the area and leave for 30 to 60 minutes. Wipe with a damp cloth and dry.
Do not use abrasive cleaners on any of these surfaces. They can scratch.
Cleaning stainless steel surfaces
1. Shake the bottle of Stainless Steel Appliance Cleaner or Polish well.
2. Place a small amount of stainless steel appliance cleaner or polish on a damp
cloth or damp paper towel.
3. Clean a small area, rubbing with the grain of the stainless steel if applicable.
4. Dry and buff with a clean, dry paper towel or soft cloth.
5. Repeat as necessary.
NOTE
• Do not use a steel-wool pad. It will scratch the surface.
• If a mineral oil-based stainless steel appliance cleaner has been used before to
clean the appliance, wash the surface with dishwashing liquid and water prior
to using the Stainless Steel Appliance Cleaner or Polish.
NOTE
If you press Steam Clean when the oven temperature is above 100˚F, Hot will
appear in the display. Because this function produces the best results when started
while the oven is cool, we recommend that you wait until the oven has cooled
down and Hot disappears from the display.
After a steam-cleaning cycle
• Take care when opening the door before a steam-cleaning procedure has
ended. The water on the bottom is hot.
• Open the oven door and remove the remaining water with a sponge. Do not
leave the residual water in the oven for any length of time. Wipe the oven
clean and dry with a soft cloth. Do not forget to wipe under the oven door
seal.
• Use a detergent-soaked sponge, a soft brush, or a nylon scrubber to wipe the
oven interior. Remove stubborn residue with a nylon scourer. You can remove
lime deposits with a cloth soaked in vinegar.
• If the oven remains dirty, you can repeat the procedure once the oven has
cooled.
• For heavy residue, such as grease left over from roasting, we recommend
that you rub detergent into the residue before activating the steam-cleaning
function.
• After cleaning, leave the oven door ajar at a 15° angle to allow the interior
enamel surface to dry thoroughly.
Care and cleaning of the oven
WARNING
Be sure all controls are OFF and all surfaces are COOL before cleaning any part of
the range.
If your range is moved for cleaning, servicing, or any reason,
be sure the Anti-Tip device is re-engaged properly when the
range is replaced. If you fail to reengage the Anti-Tip device,
the range could tip and cause serous injury.
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Maintaining your appliance
Maintaining your appliance
Care and cleaning of the glass cooktop
Normal daily use cleaning
Use only a ceramic cooktop cleaner. Other creams may not be as effective.
By following these steps, you can maintain and protect the surface of your glass
cooktop.
1. Before using the cooktop for the rst time, clean it with a ceramic cooktop
cleaner.
This helps protect the top and makes cleanup easier.
2. Daily use of a ceramic cooktop cleaner will help keep the cooktop looking new.
3. Shake the cleaning cream well. Apply a few drops of cleaner directly to the
cooktop.
4. Use a paper towel or a cleaning pad for ceramic cooktops to clean the entire
cooktop surface.
5. Use a dry cloth or paper towel to remove all cleaning residue. No need to
rinse.
WARNING
DAMAGE to your glass surface may occur if you use scrub pads other than those
recommended.
Removing burned-on residue
1. Allow the cooktop to cool.
2. Spread a few drops of ceramic cooktop
cleaner on the entire burned residue
area.
3. Using the cleaning pad for ceramic
cooktops, rub the residue area, applying
pressure as needed.
4. If any residue remains, repeat the steps
listed above as needed.
5. For additional protection, after all
residue has been removed, polish the
entire surface with ceramic cooktop
cleaner and a paper towel.
Oven racks
If the racks are left in the oven during a self-cleaning cycle, their color will turn
slightly blue and the nish will be dull. After the self-cleaning cycle is complete
and the oven has cooled, rub the sides of the racks with wax paper or a cloth
containing a small amount of oil. This will help the racks glide more easily in their
tracks.
Oven door
Don’t hand
clean the
oven door
gasket.
You may
hand clean
the door.
• Use soap & water to thoroughly clean
the top, sides, and front of the oven
door. Rinse well. You may use a glass
cleaner on the outside glass of the
oven door. DO NOT immerse the door
in water. DO NOT spray or allow water
or the glass cleaner to enter the door
vents. DO NOT use oven cleaners,
cleaning powders, or any harsh
abrasive cleaning materials on the
outside of the oven door.
• DO NOT clean the oven door gasket.
The oven door gasket is made of a
woven material which is essential for a
good seal. Care should be taken not to
rub, damage, or remove this gasket.
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Maintaining your appliance
Cleaning the cooktop seal
To clean the seal around the edges of
the glass, lay a wet cloth on it for a few
minutes, then wipe clean with a nonabrasive
cleaner.
Potential for permanent damage to the glass surface
• Sugary spillovers (such as jellies, fudge, candy, syrups) or melted plastics can
cause pitting of the surface of your cooktop. This is not covered under the
warranty. You should clean the spill while it is still hot. Take special care when
removing hot substances. Refer to the following section.
• When using a scraper, be sure it is new and the razor blade is still sharp. Do
not use a dull or nicked blade.
Cleaning sugary spills and melted plastic
1. Turn off all surface units. Remove hot pans.
2. Wearing an oven mitt, use a single-edge razor-blade scraper to move the spill
to a cool area of the cooktop. Remove the spill with paper towels.
3. Any remaining spillover should be left until the surface of the cooktop has
cooled.
4. Don’t use the surface units again until all of the residue has been completely
removed.
NOTE
If pitting or indentations in the glass surface have already occurred, the cooktop
glass will have to be replaced. In this case, service will be necessary.
Removing heavy, burned-on residue
1. Allow the cooktop to cool.
2. Use a single-edge razor-blade scraper
at approximately a 45° angle against
the glass surface and scrape the soil. It
will be necessary to apply pressure to
remove the residue.
3. After scraping with the razor scraper,
spread a few drops of ceramic cooktop
cleaner on the entire burned residue
area. Use the cleaning pad to remove
any remaining residue. (Do not scrape
the seal.)
4. For additional protection, after all
residue has been removed, polish the
entire surface with the cooktop cleaner
and a paper towel.
Removing metal marks and scratches
1. Be careful not to slide pots and pans across your cooktop. It will leave marks
on the cooktop surface. You can remove these marks by applying ceramic
cooktop cleaner with a cleaning pad for ceramic cooktops.
2. If pots with a thin overlay of aluminum or copper are allowed to boil dry, the
overlay may leave black discoloration on the cooktop. You should remove this
discoloration immediately or it may become permanent.
WARNING
Carefully check the bottoms of pans for roughness that may scratch the cooktop.
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Maintaining your appliance
Maintaining your appliance
How to replace the door
You can replace the upper door the same way you replace the full door.
1. Firmly grasp both sides of the door at the top.
2. With the door at the same angle as the removal position, slide the indentation
of the hinge arm into the bottom edge of the hinge slot. The notch in the
hinge arm must be fully inserted into the bottom of the slot.
Bottom
edge of
slot
Indentation
Hinge
arm
3. Open the door fully. If the door will not open fully, the indentation is not
inserted correctly in the bottom edge of the slot.
4. Push the hinge locks up against the front frame of the oven cavity into the
locked position.
Hinge lock
Locked positionUnlocked position
5. Close the oven door.
Removing and replacing the oven door
How to remove the door
You can remove the upper door the same way you remove the full door.
CAUTION
• The door is very heavy. Be careful when removing and lifting the door. Do not
lift the door by the handle.
• Turn the power OFF before removing the door.
1. Open the door completely.
2. Pull the hinge locks down toward the door frame to the unlocked position.
Hinge lock
Locked position Unlocked position
3. Firmly grasp both sides of the door at the top.
about 5°
Fig. 1
Fig. 2
4. Close the door to the door removal position, which is approximately 5 degrees
from vertical (Fig. 1).
5. Lift door up and out until the hinge arm is clear of the slot (Fig. 2).
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Troubleshooting
Changing the oven light
The oven light is a standard 40-watt appliance bulb. It will come on when the oven
door is open. When the oven door is closed, press the pad to turn it on or
off. It will not work during a self-cleaning cycle.
Remove
Glass bulb cover Bulb
Replace
1. Make sure the oven and the bulb are
cool.
2. Unplug the range or disconnect the
power.
3. Turn the glass bulb cover in the back of
the oven counterclockwise to remove.
4. Turn the bulb counterclockwise to
remove it from its socket.
5. Insert a new 40 watt appliance bulb,
and then turn it clockwise to tighten.
Replace the bulb cover by turning
clockwise.
6. Plug in the range or reconnect the
power.
CAUTION
Before changing your oven light bulb,
disconnect the electrical power to the range
at the main fuse or circuit breaker panel.
Make sure the oven and the bulb are cool.
Removing and replacing the storage drawer
How to remove the storage drawer
1. Pull out the drawer until it stops.
2. Locate the locking clips near the back of each full-extension roller guide rail.
Using two hands, push down on the left clip and lift up on the right clip to
release the clips. Pull the drawer the rest of the way out.
Lever
Lever
Push down on the
left guide
Pull up on the right
guide
3. Pull the storage drawer away from the range.
How to replace the storage drawer
Right roller guide rail
1. Position the ends of the full-extension
roller guide rails in the side rails of the
drawer opening.
2. Push in the drawer to close it and snap
the locking clips into place.
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Troubleshooting
Troubleshooting
CONTROL DISPLAY
Problem Possible cause Solution
The Display
goes blank.
A fuse in your home may be
blown or the circuit breaker
tripped.
Replace the fuse or reset the
circuit breaker.
The Display
ashes.
There was a power failure. Reset the clock.
COOKTOP
Problem Possible cause Solution
The surface
units will not
maintain a
rolling boil or
will not cook
fast enough.
You may be using
inappropriate cookware.
Use pans which are at and
match the diameter of the
surface unit selected.
In some areas, the power
(voltage) may be low.
Cover the pan with a lid until
the desired heat is obtained.
The surface
units will not
turn on.
A fuse in your home may be
blown or the circuit breaker
tripped.
Replace the fuse or reset the
circuit breaker.
The cooktop controls are set
improperly.
Check if the correct control is
set for the surface unit you are
using.
Areas of
discoloration on
the cooktop.
Food spillover was not
cleaned.
Refer to the section on the
care and cleaning of the glass
cooktop on page 46.
The surface is hot and the
model features a light-colored
cooktop.
This is normal. The surface
may appear discolored when
it is hot. This is temporary and
will disappear as the glass
cools.
Troubleshooting
Troubleshooting
Samsung works hard to ensure that you don’t have problems with your new
electric range. If you run into unexpected trouble, look rst for a solution in the
table below. If, after trying the suggested solution, you’re still having trouble, call
Samsung at 1-800-SAMSUNG (1-800-726-7864).
Installtion
Problem Possible cause Solution
The range is not
level.
The appliance has been
installed improperly.
• Place the oven rack
in the center of the
oven. Place a level on
the oven rack. Adjust
the leveling legs at the
base of the range until
the oven rack is level.
• Ensure the oor is level
and strong and stable
enough to adequately
support the range.
The oor is sagging or
sloping.
Contact a carpenter to
correct the situation.
The kitchen cabinets are not
properly aligned and make
the range appear to be not
level.
Ensure the cabinets
are square and provide
sufcient room for
installation.
The appliance
must be accessed
for servicing and
cannot be moved
easily.
The kitchen cabinets are not
square and too close to the
appliance.
Contact a builder or
installer to make the
appliance accessible.
Carpet is interfering with
movement of the range.
Provide sufcient space so
the range can be lifted over
the carpet.
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Troubleshooting
Problem Possible cause Solution
The surface
unit frequently
cycles on and
off.
The surface unit
stops glowing
when changed
to a lower
setting.
The element will cycle on and
off to maintain the power
setting.
This is normal operation, and
not a system failure. Use the
cooktop as usual.
Scratches or
abrasions on
the cooktop
surface.
The cooktop is being cleaned
improperly.
Scratches are not removable.
Tiny scratches will become
less visible in time as a result
of cleaning. Use ceramic glass
top cleaning cream. Do not use
chemical or corrosive agents.
These agents may damage the
surface of the product.
Cookware with rough bottoms
was used on the cooktop or
there were coarse particles (eg.
salt or sand) present between
the cookware and the surface
of the cooktop.
To avoid scratches, use the
recommended cleaning
procedures. Make sure
cookware bottoms are clean
before use, and use cookware
with smooth bottoms.
Cookware has been slid across
the cooktop surface.
Problem Possible cause Solution
Brown streaks
or specks.
Boilovers have been cooked
onto the surface.
• Wait until the surface
cools down. Then, use a
scraper to remove those
impurities. Use the blade
scraper to remove soil.
• See the section on the
care and cleaning of the
glass cooktop on page 46.
Areas of
discoloration
with metallic
sheen.
Mineral deposits from water
and food have been left on the
surface of the cooktop.
• Remove using a ceramic-
glass cooktop cleaning
cream.
• Use cookware with clean,
dry bottoms. Clean the
cooktop with a ceramic
cleaning agent regularly
every week.
"Cracking"
or "popping"
sound.
This is the sound of the metal
heating and cooling during
both the cooking and self-
cleaning functions.
This is normal operation, and
not a system failure. Use the
oven as usual.
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Troubleshooting
Troubleshooting
Problem Possible cause Solution
Food does not
bake or roast
properly.
The oven controls have not
been set correctly.
See the chapter on operating
the oven.
The oven rack has been
positioned incorrectly or is
not level.
See the section on using the
oven racks on page 32.
Incorrect cookware or
cookware of improper size is
being used.
The oven sensor needs to be
adjusted.
See the section on adjusting
the thermostat on page 41.
Food does not
broil properly.
The serving size may not be
appropriate.
Refer to the cooking guide for
serving sizes and try again.
The rack has not been
properly positioned.
See the broiling
recommendation guide on
page 37.
Cookware not suited for
broiling.
Use suitable cookware.
In some areas, the power
(voltage) may be low.
• Preheat the broil element
for 10 minutes.
• See the broiling
recommendation guide
on page 37.
The oven
temperature is
too hot or too
cold.
The oven sensor needs to be
adjusted.
See the section on adjusting
the thermostat on page 41.
OVEN
Problem Possible cause Solution
The oven will
not turn on.
The range is not completely
plugged into the electrical
outlet.
Make sure the electrical
plug is inserted into a live,
properly grounded outlet.
A fuse in your home may be
blown or the circuit breaker
tripped.
Replace the fuse or reset the
circuit breaker.
The oven controls have been
set improperly.
See the chapter on operating
the oven.
The oven is too hot. Allow the oven to cool.
Incomplete service wiring. Call for service.
Power outage. Check to see if the house
lights will turn on. If required,
call your local electric
company for service.
The oven light
will not turn
on.
The light bulb is loose or
defective.
Tighten or replace the bulb.
The switch operating the light
is broken.
Call for service.
Oven smokes
excessively
during broiling.
The control has not been set
properly.
Refer to the section on setting
oven controls.
The meat has been placed too
close to the element.
Reposition the rack to provide
proper clearance between
the meat and the element.
Preheat the broil element for
searing.
The meat has not been
properly prepared.
Remove the excess fat from
the meat. Cut away fatty
edges that may curl, leaving
the lean intact.
Grease has built up on oven
surfaces.
Regular cleaning is necessary
when broiling frequently.
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Troubleshooting
Problem Possible cause Solution
Steam is
coming out of
the vent.
When using the convection
feature, it is normal to see
steam coming out of the oven
vent.
This is not a system failure
but normal operation.
As the number of racks or
amount of food being cooked
increases, the amount of
visible steam will increase.
A burning or
oily odor is
coming from
the vent.
This is normal in a new oven
and will disappear in time.
• To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours.
• See the section on self-
cleaning on page 43.
Strong odor. An odor coming from the
insulation around the inside
of the oven is normal for the
rst few times the oven is
used.
Operate the oven at the bake
setting at 400 °F for 1 hour.
Fan noise. A convection fan may
automatically turn on and off.
This is not a system failure
but normal operation.
Oven racks
are difcult to
slide.
The shiny, silver-colored
racks were cleaned in a self-
cleaning cycle.
Apply a small amount of
vegetable oil to a paper towel
and wipe the edges of the
oven racks with the paper
towel.
Problem Possible cause Solution
The oven will
not self-clean.
The oven temperature is
too high to start a self-clean
operation.
Allow the range to cool and
then reset the controls.
The oven controls have been
set incorrectly.
See the section on self-
cleaning on page 43.
A self-cleaning cycle cannot
be started if the oven lockout
feature has been activated or
if a radiant surface element
is on.
Release the oven lockout
(see page 42). Make sure all
surface elements are turned
off.
Excessive
smoking during
a self-cleaning
cycle.
There is excessive soiling in
the oven.
Press OVEN OFF. Open the
windows to rid the room of
smoke. Wait until the self-
cleaning cycle is canceled and
the oven is cool. Wipe up the
excessive soil and then start
the self-cleaning cycle again.
The oven door
will not open
after a self-
cleaning cycle.
The oven is too hot. Allow the oven to cool.
The oven is not
clean after a
self-cleaning
cycle.
The oven controls were not
set correctly.
See the section on self-
cleaning on page 43.
The oven was heavily soiled. Wipe up heavy spillovers
before starting the self-
cleaning cycle. Heavily soiled
ovens may need to be self-
cleaned again or for a longer
period of time.
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Troubleshooting
Troubleshooting
Information codes
OVEN
Displayed
code
Possible cause Solution
C-20 The oven sensor is open when the
oven is operating.
Press OVEN OFF and restart
the oven. If the problem
persists, disconnect all
power to the range for at
least 30 seconds and then
reconnect the power. If this
does not solve the problem,
call for service.
The oven sensor is short when the
oven is operating.
C-21 This code occurs if the internal
temperature rises abnormally high.
C-d1 This code occurs if the door lock is
mispositioned.
C-d0 This code occurs if the Control key
is short for 1 minute.
C-F0 This code occurs if communication
between the Main and Sub PBA is
interrupted.
C-30 The PCB sensor is open when the
oven is operating.
The PCB sensor is short when the
oven is operating.
C-31 This code occurs if the PCB
temperature rises abnormally high.
Call for service.
Problem Possible cause Solution
Oven door
closes faster/
slower than
normal
The soft closing hinges
contain a damping uid that
is affected by temperature.
• This is normal. If the oven
is in a cold environment,
the door will close slower
than it will in a warmer
environment. A warmer
than normal environment,
such as when cooking,
may cause the door to
close slightly faster.
• Failure of soft closing
doesn’t imply a system
failure. However, if the
problem continues,
contact a local Samsung
service center.
DRAWER
Problem Possible cause Solution
The Drawer
does not slide
smoothly or
drags.
The drawer is out of
alignment.
Fully extend the drawer and
push it all the way in. See the
storage drawer section on
page 49.
The drawer is over-loaded or
the load is unbalanced.
Reduce weight. Redistribute
drawer contents.
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Warranty (U.S.A)
Displayed
code
Possible cause Solution
-dC- This code appears if the partition is
inserted or removed while the oven
is operating.
Make sure the partition
is inserted properly, and
restart the oven.
If the problem persists,
disconnect all power to
the range for at least 30
seconds and then reconnect
the power. If this does not
solve the problem, call for
service.
PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE USE
& CARE GUIDE
SAMSUNG ELECTRIC RANGE
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG
ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to
the original consumer purchaser, is warranted by SAMSUNG against manufacturing
defects in materials and workmanship for a limited warranty period of:
One (1) Year Parts and Labor, Five (5) Years Parts Warranty
For Glass Cooktop and Radiant Heater
During this limited additional four-year warranty, you will responsible for any
labor or in-home service.
This limited warranty begins on the original date of purchase, and is valid only
on products purchased and used in the United States. To receive warranty service,
the purchaser must contact SAMSUNG for problem determination and service
procedures. Warranty service can only be performed by a SAMSUNG authorized
service center. The original dated bill of sale must be presented upon request as
proof of purchase to SAMSUNG or SAMSUNG’s authorized service center. Samsung
will provide in-home service during the warranty period at no charge subject to
availability within the contiguous United States. In home service is not available in
all areas. To receive in home service product must be unobstructed and accessible
to the service agent. If service is not available Samsung may elect to provide
transportation of the product to and from an authorized service center. SAMSUNG
will repair or replace this product, at our option and at no charge as stipulated
herein, with new or reconditioned parts or products if found to be defective
during the limited warranty period specied above. All replaced parts and
products become the property of SAMSUNG and must be returned to SAMSUNG.
Replacement parts and products assume the remaining original warranty, or ninety
(90) days, whichever is longer.
Warranty (U.S.A)
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Warranty (U.S.A)
Warranty (U.S.A)
This limited warranty covers manufacturing defects in materials and workmanship
encountered in normal, noncommercial use of this product and shall not apply
to the following: damage which occurs in shipment; delivery and installation;
applications and uses for which this product was not intended; altered product
or serial numbers; cosmetic damage or exterior nish; accidents, abuse, neglect,
re, water, lightning or other acts of nature; use of products, equipment, systems,
utilities, services, parts, supplies, accessories, applications, installations, repairs,
external wiring or connectors not supplied or authorized by SAMSUNG which
damage this product or result in service problems; incorrect electrical line voltage,
uctuations and surges; customer adjustments and failure to follow operating
instructions, maintenance and environmental instructions that are covered and
prescribed in the instruction book; product removal and reinstallation; problems
caused by pest infestations, and overheating or overcooking by user. This limited
warranty shall not cover cases of incorrect electric current, voltage or supply, light
bulbs, house fuses, house wiring, cost of a service call for instructions, or xing
installation errors. Furthermore, damage to the glass cooktop caused by the use
of cleaners other than the recommended cleaners and pads, damage to the glass
cook top caused by hardened spills of sugary materials or melted plastic that are
not cleaned according to the directions in the use and care guide are not covered.
SAMSUNG does not warrant uninterrupted or error-free operation of the product.
EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS
PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL
WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. NO
WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH
RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL
NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS
OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT,
REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN
IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR
SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT
THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING
THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER
ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER
AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING
OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT. THIS LIMITED
WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL
PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR
EXCLUSIVE REMEDY.
Some provinces or territories may or may not allow limitations on how long an
implied warranty lasts, or the exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This
warranty gives you specic legal rights, and you may also have other rights which
vary from state to state. User Replaceable Parts may be sent to the customer for
unit repair. If necessary, a Service Engineer can be dispatched to perform service.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road, Ridgeeld Park, NJ 07660
1-800-SAMSUNG (726-7864) and www.samsung.com/us/support
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English 57
Warranty (CANADA)
SAMSUNG will repair or replace this product, at our option and at no charge
as stipulated herein, with new or reconditioned parts or products if found to
be defective during the limited warranty period specied above. All replaced
parts and products become the property of SAMSUNG and must be returned
to SAMSUNG. Replacement parts and products assume the remaining original
warranty, or ninety (90) days, whichever is longer. This limited warranty covers
manufacturing defects in materials and workmanship encountered in normal,
noncommercial use of this product and shall not apply to the following: damage
which occurs in shipment; delivery and installation; applications and uses for
which this product was not intended; altered product or serial numbers; cosmetic
damage or exterior nish; accidents, abuse, neglect, re, water, lightning or
other acts of nature; use of products, equipment, systems, utilities, services,
parts, supplies, accessories, applications, installations, repairs, external wiring or
connectors not supplied or authorized by SAMSUNG which damage this product or
result in service problems; incorrect electrical line voltage, uctuations and surges;
customer adjustments and failure to follow operating instructions, maintenance
and environmental instructions that are covered and prescribed in the instruction
book; product removal and reinstallation; problems caused by pest infestations,
and overheating or overcooking by user. This limited warranty shall not cover
cases of incorrect electric current, voltage or supply, light bulbs, house fuses,
house wiring, cost of a service call for instructions, or xing installation errors.
Furthermore, damage to the glass cooktop caused by the use of cleaners other
than the recommended cleaners and pads, damage to the glass cook top caused
by hardened spills of sugary materials or melted plastic that are not cleaned
according to the directions in the use and care guide are not covered. SAMSUNG
does not warrant uninterrupted or error-free operation of the product.
Warranty (CANADA)
PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE USE
& CARE GUIDE
SAMSUNG ELECTRIC RANGE
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG
ELECTRONICS CANADA, INC. (SAMSUNG) and delivered new, in the original carton to
the original consumer purchaser, is warranted by SAMSUNG against manufacturing
defects in materials and workmanship for a limited warranty period of:
One (1) Year Parts and Labor, Five (5) Years Parts Warranty
For Glass Cooktop and Radiant Heater
During this limited additional four-year warranty, you will responsible for any
labor or in-home service.
This limited warranty begins on the original date of purchase, and is valid only
on products purchased and used in the CANADA. To receive warranty service,
the purchaser must contact SAMSUNG for problem determination and service
procedures. Warranty service can only be performed by a SAMSUNG authorized
service center. The original dated bill of sale must be presented upon request as
proof of purchase to SAMSUNG or SAMSUNG’s authorized service center. Samsung
will provide in-home service during the warranty period at no charge subject to
availability within the contiguous CANADA. In home service is not available in all
areas. To receive in home service product must be unobstructed and accessible
to the service agent. If service is not available Samsung may elect to provide
transportation of the product to and from an authorized service center.
NE59M6850SS_AA_DG68-00000A-00_EN.indd 57 2017-01-24 11:41:21
58 English
Warranty (CANADA)
Warranty (CANADA)
EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS
PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL
WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. NO
WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH
RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL
NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS
OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT,
REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN
IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR
SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT
THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING
THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER
ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER
AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING
OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT. THIS LIMITED
WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL
PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR
EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or
the exclusion or limitation of incidental or consequential damages, so the above
limitations or exclusions may not apply to you. This warranty gives you specic
legal rights, and you may also have other rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics Canada Inc.
2050 Derry Road West, Mississauga, Ontario L5N 0B9 Canada
1-800-SAMSUNG (726-7864) and www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
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English 59
Memo
NE59M6850SS_AA_DG68-00000A-00_EN.indd 59 2017-01-24 11:41:21
Please be advised that the Samsung warranty does NOT cover service calls to explain product operation, correct improper installation, or perform normal cleaning or
maintenance.
QUESTIONS OR COMMENTS?
COUNTRY CALL OR VISIT US ONLINE AT
U.S.A
Consumer Electronics
1-800-SAMSUNG (726-7864) www.samsung.com/us/support
CANADA 1-800-SAMSUNG (726-7864)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
DG68-00000A-00
Scan the QR code* or visit
www.samsung.com/spsn
to view our helpful
How-to Videos and Live Shows
* Requires reader to be installed on your
smartphone
NE59M6850SS_AA_DG68-00000A-00_EN.indd 60 2017-01-24 11:41:21
