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Before you call for service....
Troubleshooting Tips
Save time and money! Review the charts on the following pages rst and you may not
need to call for service.
Problem Possible Cause What To Do
Oven will not start A fuse in your home may be
blown or the circuit breaker
tripped.
• Replace fuse or reset circuit breaker.
Power surge. • Unplug the microwave oven, then plug it back in.
Plug not fully inserted into wall
outlet
• Make sure the 3-prong plug on the oven is fully
inserted into wall outlet.
Door not securely closed. • Open the door and close securely.
Control panel
lighted, yet oven
will not start
Door not securely closed. • Open the door and close securely.
START/ENTER button not
pressed after entering cooking
selection.
• Press START/ENTER.
Another selection entered
already in oven and CLEAR/
OFF button not pressed to
cancel it.
• Press CLEAR/OFF.
CLEAR/OFF was pressed acci-
dentally.
• Reset cooking program and press START/ENTER.
CONTROL LOCKED
appears on display
The control has been locked. • Press and hold CLEAR/OFF for about 3 seconds
to unlock the control.
Floor of the oven is
warm even when
the oven has not
been used
The cooktop light is located
below the oven oor. When
light is on, the heat it produces
may make the oven oor get
warm.
• This is normal.
You hear an
unusual low-tone
beep
You have tried to change the
power level when it is not
allowed.
• Many of the oven's features are preset and
cannot be changed.
Vent fan comes on
automatically
The vent fan automatically
turns on to protect the
microwave if it senses too
much heat rising from the
cooktop below.
• This is normal.
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